customer service advisor

USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.What you'll do:<ul><li>Facilitate the member experience by answering phone calls, emails, and other requests from members.</li><li>Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.</li><li>Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.</li><li>Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.</li><li>Maintain required Property & Casualty (P&C) licenses and state registrations.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or GED equivalent</li><li> Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed </li><li>1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience</li><li>Ability to prioritize and multi-task, including navigating through multiple business applications</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li><li>Prior experience in a fast-paced contact center environment</li></ul>Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <img src="https://www.jobg8.com/Tracking.aspx?idZ%2bdN1PYqUhkdT4J43bIBVJ%2bb8Gc%2f8bn" width="0" height="0" />

Customer Service Advisor

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.What you'll do:<ul><li>Facilitate the member experience by answering phone calls, emails, and other requests from members.</li><li>Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.</li><li>Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.</li><li>Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.</li><li>Maintain required Property & Casualty (P&C) licenses and state registrations.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or GED equivalent</li><li> Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed </li><li>1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience</li><li>Ability to prioritize and multi-task, including navigating through multiple business applications</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li><li>Prior experience in a fast-paced contact center environment</li></ul>Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <img src="https://www.jobg8.com/Tracking.aspx?Fo4bepkShYPgFSZ9bAmO1V6KUD%2btg1V4c" width="0" height="0" />

City National Bank of Florida

Overview: About the Role Are you passionate about building relationships with high-net-worth clients and delivering exceptional financial solutions? As a Private Banking Officer, you'll serve as a trusted advisor to a portfolio of affluent clients, including attorneys, CPAs, physicians, and entrepreneurs. You'll drive business growth by developing new loans and deposit relationships, cross-selling bank products, and providing unparalleled client service. This role is ideal for a seasoned professional with strong lending expertise, relationship management skills, and a commitment to excellence. What You'll Do: <ul><li> Build Relationships: Manage and grow a portfolio of high-net-worth clients by developing new relationships and deepening existing ones. </li><li> Drive Results: Meet or exceed individual sales and retention goals by expanding loans, deposits, and cross-selling bank products like Treasury Management Services. </li><li> Deliver Solutions: Structure, negotiate, and close complex loan transactions while ensuring a deposit component is included in every new relationship. </li><li> Provide Exceptional Service: Respond promptly to client requests, delivering efficient and personalized service to meet their financial needs. </li><li> Collaborate: Partner with internal teams (Risk Officers, Treasury Management, Client Services) to deliver a seamless, full-service client experience. </li><li> Manage Risk: Review and underwrite loan requests, monitor portfolio quality, and proactively address potential issues to minimize risk and ensure compliance. </li><li> Engage in the Community: Represent the bank at social functions, business development events, and through association memberships to grow the Private Client Group clientele. </li></ul>Qualifications:<ul><li> What We're Looking For <ul><li> Experience: 8-10 years of lending experience, with a proven track record of developing new loans and deposit business. Formal credit training preferred. </li><li> Skills: Strong relationship management, sales, and marketing skills. Ability to structure and negotiate complex loan transactions. </li><li> Education: Bachelor's degree in Business, Finance, or a related field required. Master's Degree, preferred. </li><li> Client Focus: Commitment to delivering the highest level of client service with prompt and efficient responses to client needs. </li><li> Knowledge: Strong understanding of financial products, credit policies, and the private banking market. </li></ul> Why Join Us? <ul><li> Be part of a team that values innovation, collaboration, and client success. </li><li> Enjoy opportunities for professional growth and development. </li><li> Make a meaningful impact by helping high-net-worth clients achieve their financial goals. </li></ul></li></ul>Education:<ul><li> Bachelor's degree in Business Administration, or an equivalent combination of education and relevant professional experience, may be considered. </li></ul>Special information to candidates:<ul><li> Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. </li><li> Please view Equal Employment Opportunity Posters here . </li><li> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) </li><li> Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at or by e-mail at . </li></ul>

Private Banking Officer Senior - Legal/Law firm Group

Confidential

Psychiatry (Addiction) - In the Keys close to Marathon, Florida.We are looking for a new Medical Director who can do MH, addictions and primary care. Needs to be board certified preferably with a Florida Medicaid number. Must have experience with Mental Health inpatient and outpatient and be able to prescribe medication assisted treatment (Vivitrol) for addictions. Salaried with benefitsit is covering inpatient M-F half days and outpatient half days with 8 hours admin time. This position is combined as a :Medical Director/attending psychiatrist.Serve as a clinical advisor for Primary HealthAll duties of attending physician regarding direct care in outpatient, inpatient, detox and contracted services are included in this position descriptionAllocate and supervise psychiatric care within all Clinic servicesAssume the responsibility of and accountability for overseeing all medical activities within the ClinicPsychiatric coverage for the Crisis Stabilization/Detox unit as well as Outpatient services Assure that medical/ psychiatric services provided meet prevailing professional standards, Federal, State and CARF regulations Maintain clinical records in compliance with CARF, Licensing, Medicaid, Medicare standards and Guidance/Care Center policies and procedures Must be Board eligible or certified as a Psychiatrist Must be licensed in the State of Florida Ability to communicate effectively orally and in writing Must be able to pass criminal background clearance and drug screening Effective interpersonal skill Board specialized certification in addictions, child psychiatry or geriatrics preferred.Experience: o Three years of post training experience o Two years of supervisory or administrative experience in a medical capacity o Ability to meet requirements of Department of Children and Families and/or DOC background check as well as drug screening Salary :Negotiable depending on experienceChild Psychiatrist - Geriatric Psychiatry - Addictions

Physician / Psychiatry / Florida / Permanent / Florida Job

Maximus

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Full-time Description & Requirements Youtube Video Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $17.17 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Join Maximus as a Bilingual (English/ Spanish) Customer Service Representatives and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday - Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. <ul><li>Competitive Compensation:</li></ul> <ul><li>Base rate $17.17/hr + 10% shift differential for evening shifts </li></ul> <ul><li>$750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion, referrals and more </li></ul> <ul><li>Tuition Reimbursement - Invest in your ongoing education and development</li></ul> <ul><li>Work/Life Balance Support: Flexible scheduling options!</li></ul> <ul><li>Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage </li></ul> <ul><li>Future Planning: 401k with company match </li></ul> <ul><li>Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays </li></ul> <ul><li>Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs </li></ul> <ul><li>Professional Development Opportunities: A supportive environment with career development and promotional opportunities </li></ul> <ul><li>Meaningful Work with Impact: No cold calling, sales, or collection calls! </li></ul> Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. - Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.17 Maximum Salary $ 17.17

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part TIme) Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Part-time Description & Requirements Youtube Video Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $17.17 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! Schedule: Limited-Service part-time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Join Maximus as a Bilingual (English/ Spanish) Customer Service Representatives and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday - Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. <ul><li>Competitive Compensation:</li></ul> <ul><li>Base rate $17.17/hr + 10% shift differential for evening shifts </li></ul> <ul><li>$1000+ in bonus opportunities, including training completion, referrals and more </li></ul> <ul><li>Tuition Reimbursement - Invest in your ongoing education and development</li></ul> <ul><li>Work/Life Balance Support: Flexible scheduling options!</li></ul> <ul><li>Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage </li></ul> <ul><li>Future Planning: 401k with company match </li></ul> <ul><li>Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays </li></ul> <ul><li>Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs </li></ul> <ul><li>Professional Development Opportunities: A supportive environment with career development and promotional opportunities </li></ul> <ul><li>Meaningful Work with Impact: No cold calling, sales, or collection calls! </li></ul> Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. - Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.17 Maximum Salary $ 17.17

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Full-time Description & Requirements Youtube Video Customer Service Representative - Healthcare Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $15.61 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable. Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday - Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. <ul><li>Competitive Compensation: </li></ul> <ul><li>Base rate $15.61/hr + 10% shift differential for evening shifts </li></ul> <ul><li>$1000+ in bonus opportunities, including training completion, referrals and more </li></ul> <ul><li>Tuition Reimbursement - Invest in your ongoing education and development </li></ul> <ul><li>Work/Life Balance Support: Flexible scheduling options! </li></ul> <ul><li>Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage </li></ul> <ul><li>Future Planning: 401k with company match </li></ul> <ul><li>Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays </li></ul> <ul><li>Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs </li></ul> <ul><li>Professional Development Opportunities: A supportive environment with career development and promotional opportunities </li></ul> <ul><li>Meaningful Work with Impact: No cold calling, sales, or collection calls! </li></ul> Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. - Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.61 Maximum Salary $ 15.61

Customer Service Representative - Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

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80 customer service advisor jobs IN Florida

Customer Service Advisor

Customer Service Advisor

Private Banking Officer Senior - Legal/Law firm Group

Physician / Psychiatry / Florida / Permanent / Florida Job

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!