customer service advisor

Concentrix

<ul><li>Respond to customer inquiries via phone, email, live chat, or in person, ensuring timely and accurate resolutions.</li><li>Actively listen to understand customer needs and provide tailored solutions.</li><li>Use our CRM system to log interactions, track cases, and follow up on outstanding issues.</li><li>Collaborate with other departments to resolve complex queries and improve processes.</li><li>Share customer feedback with the team to help enhance products, services, and experiences</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Smart Village: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>call center: 1 year (Required)</li></ul><p>Language:</p><ul><li>English fluently (C1 level) (Required)</li></ul><p>Work Location: In person</p>

Customer Service Advisor (Smart Village)

Work wonders 

<p><i><b>Job Title: </b></i><b>International Account Advisor</b></p><p><i><b>Company: </b></i><b>VOD UK</b></p><p><i><b>Location: </b></i><b>Hybrid</b></p><p><i><b>Job Type: </b></i><b>Full-time</b></p><p><i><b>About Us:</b></i></p><p>LEO Trading Agency is excited to announce a new opportunity for International Account Advisors to join VOD UK's team!</p><p><i><b>Job Description:</b></i></p><p>We're seeking highly motivated and customer-focused individuals to join our team as International Account Advisors. As an International Account Advisor, you will be responsible for receiving calls from the UK and providing exceptional customer service.</p><p><i><b>Job Details:</b></i></p><p><b>Receiving calls from the Uk</b></p><ul><li>Hybrid job (2 days on-site, 3 days remote)</li><li>PC or laptop will be provided</li><li>Grads only</li><li>B2+ up to C1 English level</li></ul><p><b>Working Hours:</b></p><ul><li>8 working hours with an hour break</li><li>Rotational shifts</li><li>Rotational weekend (2 days)</li><li>No overnight shift (earliest shift starts at 8 AM, and latest shift ends at 11 PM)</li></ul><p><b>Benefits:</b></p><ul><li>Social Insurance (from day one)</li><li>Medical Insurance (after training)</li><li>Connectivity Allowance (650 LE)</li><li>Transportation</li></ul><p>How to Apply:</p><p>If you're a motivated and customer-focused individual looking for a new challenge, please text 01013282103 to apply!</p><p>#JobOpening #InternationalAccountAdvisor #CustomerService #HybridJob #CareerOpportunity #VODUK #LEOTradingAgency</p><p>Job Type: Full-time</p><p>Pay: From E&pound;13,000.00 per month</p><p>Work Location: Hybrid remote in Smart Village</p>

Customer Service Representative

VodafoneThree

<div><div><div><div><h2 class="jobSectionHeader"><b>Who we are</b></h2>
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VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>
#VOIS #BeUnrivalled #CreateTheFuture</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
About this Role</b></h2>
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We are seeking a customer-focused individual to join our Vodafone Roaming Services (VRS) team as a Service Desk Advisor. This role is pivotal in supporting American and Canadian travellers using Vodafone&rsquo;s eSIM bundles across Europe. Operating in a hybrid mode from VOIS Hub1, the advisor will provide 24/7 support via chat and email, ensuring seamless connectivity and peace of mind for travellers. The role is designed to uphold Vodafone&rsquo;s global customer service standards and may expand to include voice support in future phases</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you will do</b></h2>
</div><div><ul><li>Respond promptly and professionally to customer queries across omni-channels including chat, email, and incident management.</li><li>
Manage customer interactions with empathy and efficiency, ensuring quality standards are consistently met.</li><li>
Identify and address secondary customer needs to enhance service value.</li><li>
Collaborate with internal teams (2nd and 3rd Line support) to resolve issues within agreed service levels.</li><li>
Adhere to established procedures and contribute to process improvements where applicable.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><ul><li>Fluent in English (C2 level) with strong written communication and fast typing skills.</li><li>
Skilled in handling account management and technical queries in writing.</li><li>
Emotionally intelligent with the ability to manage high-profile customers.</li><li>
Proficient in MS Office and capable of working rotational morning and night shifts.</li><li>
Committed to compliance and continuous self-development.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Not a Perfect Fit?</b></h2>
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Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What skills you will learn</b></h2>
</div><div><ul><li>Advanced customer engagement techniques across digital platforms.</li><li>
Incident management and resolution in a multi-system environment.</li><li>
Technical troubleshooting and account management.</li><li>
Collaboration with cross-functional support teams.</li><li>
Process improvement and service excellence strategies.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Follow us on social media and #StayConnected</b></h2>
</div><div><ul><li>LinkedIn</li><li>
Facebook</li><li>
Instagram</li><li>
Chat with our employees</li></ul></div></div></div></div>

Vodafone Travel eSIM Service Desk Advisor (VOIS) 1

PCCW Global

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<ul><li>为顾客提供优质的客户服务, 解答电话查询及输入有关客户查询的资料；</li></ul>
<ul><li>能够有效地与客户沟通，根据要求，回答客户各类咨询及疑难解答；</li></ul>
<ul><li>良好的沟通技巧，运用粤语通过电话解答客户；</li></ul>
<ul><li>不涉及销售或客户推广工作。</li></ul>
</div></div></div></div></div></div><div><div><div><div><div>Ref ID: 60496
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GZ, GD, CN
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</div></div></div></div><div><div><div><div>Full Time/ Part Time: Full Time
</div></div></div></div><div><div><div><div>Job Function: Customer Service
</div></div></div></div><div><div><div><div>Featured Job Category::</div></div></div></div></div></div><p></p>

客户服务代表

<p>Salary: up to 31K UP to 35K<br/>Must be flixable with rotational shifts &amp; night shifts * Promotion after 6 months.<br/>* Paid training<br/>* Medical and Social insurance<br/>* Transportation Provided<br/>* KPIs Paid in Euro which means your salary increases whenever the Euro rate changes</p><p>Job Types: Full-time, New grad</p><p>Pay: E&pound;31,000.00 - E&pound;35,000.00 per month</p><p>Work Location: In person</p>

German Customer Service Agent

Ison xperiences

<ul><li>Handle inbound customer interactions (calls/emails/chat) in Spanish and English</li><li>Assist customers with flight bookings, reservations, cancellations, and general inquiries</li><li>Resolve customer complaints in a professional and timely manner</li><li>Accurately document all interactions in the system</li><li>Meet and exceed KPIs related to quality, productivity, and customer satisfaction</li><li>Maintain up-to-date knowledge of airline policies, procedures, and services</li></ul><p>Pay: E&pound;32,000.00 per month</p><p>Work Location: In person</p>

Spanish Customer Service Advisors

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  Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix!
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  The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
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  Location: Smart Village, Giza, Egypt
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  Qualifications:
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   Fluent in English (B2 - C1).
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   Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
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   Ability to multi-task, organize, and prioritize work.
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   Flexible with rotational shifts including night and overnight shifts.
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   Ready to start immediately.
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   Attractive salary packages.
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   Unlimited sales bonuses.
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   Transportation provided (Door to door for ladies through night and overnight shifts)
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   Social &amp; medical insurance
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   Paid training
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   Opportunity to get promoted after 6 months.
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Customer Service Specialist

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