customer service agent

OOP Technologies

Job Description: We are looking for a Call Center Agent with experience in digital services. The ideal candidate should have 1&ndash;3 years of experience in customer support or telesales and a basic understanding of web services, SEO, and digital marketing. Good communication skills and the ability to promote our services are essential.Key Responsibilities:<ul><li>Make outbound calls to sell digital services (Web Development, SEO, etc.).</li><li>Maintain strong relationships with clients.</li><li>Understand customer needs and recommend suitable services.</li><li>Respond to inquiries and follow up regularly.</li><li>Handle objections and resolve issues professionally.</li><li>Guide clients about processes and timelines.</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in call center, telesales, or customer support (IT/digital services preferred).</li><li>Basic knowledge of web services, SEO, and digital marketing.</li><li>Strong English communication skills.</li><li>Good persuasion and problem-solving abilities.</li><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-time (On-site)</li><li>Shift: Night (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Up to Rs90,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

GreatDubai

We are urgently looking to hire a Female Customer Care Representative for international rent-a-car campaign for morning shift.RESPONSIBILITIES :Take information and details from the customers and coordinate with themAddress customer concerns, resolve issues, and escalate complex problems to the appropriate departmentAbility to manage customer expectations.QUALIFICATION : <ul><li>Previous experience in customer support or a related role.</li><li>Strong ENGLISH communication skills, both written and verbal.</li><li>Excellent problem-solving skills and the ability to handle challenging situations with patience.</li><li>Flexibility to adapt to changing workloads and responsibilities.</li><li>High attention to detail and accuracy in data entry.</li><li>Ability to thrive in a fast-paced environment.</li><li>Proficient in English for international campaign.</li></ul>Good to have: Arabic spokenTo ApplyKindly drop your CV on whatsapp 03211673736 and mention the position (Inbound sales) in chatLocation: Lahore Al Hafeez ExecutiveJob Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

International Inbound Sales Agent CSR

Faisal Movers Express

Job Title: Customer Support ExecutiveLocation: Kalma Chowk, Lahore Company: FMX Cargo, Courier &amp; Logistics Industry: Courier / Cargo / LogisticsJob SummaryFMX Cargo, Courier &amp; Logistics is hiring a courteous and customer-focused Customer Support Executive for its Kalma Chowk, Lahore office. The role involves handling customer inquiries, resolving complaints, and ensuring a high level of service satisfaction.Key Responsibilities<ul><li>Handle customer calls, walk and online inquiries professionally.</li><li>Track consignments and coordinate with operations for timely resolution of issues.</li><li>Register and follow up on customer complaints until closure.</li><li>Maintain proper records of customer interactions and cases.</li><li>Coordinate with sales, operations, and recovery teams when required.</li><li>Ensure customer satisfaction and maintain service quality standards.</li></ul>Required Qualifications &amp; Skills<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of experience in customer support or call center (courier/logistics experience preferred).</li><li>Strong communication skills in Urdu and basic English.</li><li>Good computer skills (MS Office, tracking systems).</li><li>Polite, patient, and problem-solving attitude.</li><li>Ability to work under pressure and in shifts (if required).</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Customer Support Executive

Tracking World Pvt Ltd

We are hiring a Customer Service Representative to handle customer calls, messages, and emails. Freshers are encouraged to apply. Training will be provided.Responsibilities:<ul><li>Respond to customer calls, messages, and emails</li><li>Understand customer issues and provide solutions</li><li>Update customer information in the system</li><li>Share basic information about company services/products</li><li>Forward issues to the relevant team when needed</li></ul>Requirements:<ul><li>Freshers can apply</li><li>Good communication skills</li><li>Basic computer knowledge</li><li>Positive attitude and patience</li><li>Quick learner</li></ul>Benefits:<ul><li>Training provided</li><li>Friendly work environment</li><li>Growth opportunities</li></ul>Job Types: Full-time, FresherWork Location: In person

Customer Support Representative

Simcoe IT

We&rsquo;re Hiring: CSR - MalesLocation: P Block, DHA, Main Ghazi Road, Rehman Gardens, Lahore Shift: Night Shift (8:00 PM &ndash; 5:00 AM) Working Days: 5 Days a Week (If Saturday is worked, extra payment will be provided as per per-day wage) Salary: PKR 35,000 &ndash; 45,000 + Daily IncentivesRequirements<ul><li>Male candidates only</li><li>3&ndash;6 months experience in Sales or Customer Service</li></ul>(International campaign experience preferred)<ul><li>Good spoken English and listening skills</li><li>Confident, polite, and professional call handling</li><li>Ability to work night shifts consistently</li><li>Target-driven and punctual</li></ul>Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Communicate clearly with international clients</li><li>Resolve customer queries and provide accurate information</li><li>Maintain call quality standards and customer satisfaction</li><li>Achieve daily performance and incentive targets</li><li>Record call details and customer information accurately</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working the Night shift </li></ul>Monday - Friday (8:00 PM &ndash; 5:00 AM)<ul><li>Office Location: P Block, DHA, Main Ghazi Road, Rehman Gardens, Lahore</li></ul>Is it suitable for you ?<ul><li>Do you have any experience in international campaigns ? If yes please mention the name</li><li>Can you speak English ?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Job for Freshers

AV Private Limited

Job post summaryDate posted: December 8, 2025Pay: 50,000.00 (PKR) - 80,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Support Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Representative (UK based)

Union Group of Limousine and Car Services

We are looking for a dependable and detail-oriented Inbound Limousine Dispatcher to manage incoming client requests and coordinate luxury transportation services efficiently and professionally. The successful candidate will serve as the first point of contact for clients, responsible for booking management, driver scheduling, and ensuring seamless operations for all inbound ride requests.Key Responsibilities:<ul><li>Professionally handle all inbound calls, emails, and booking requests from customers.</li><li>Dispatch chauffeurs for scheduled pickups and monitor assignments in real-time.</li><li>Maintain accurate and up-to-date trip information within dispatching software.</li><li>Communicate effectively with drivers regarding pickup details, traffic delays, or assignment changes.</li><li>Ensure smooth coordination between customers, drivers, and customer service teams.</li><li>Monitor flights (where applicable) to adjust airport transfer schedules.</li><li>Resolve service issues or last-minute changes efficiently to maintain high customer satisfaction.</li><li>Maintain detailed logs and documentation of trips, driver status, and incidents.</li><li>Comply with all company safety, privacy, and operational protocols.</li></ul>Requirements:<ul><li>Previous experience in dispatching, transportation, or customer service preferred.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Proficiency with dispatch software, GPS systems.</li><li>Strong attention to detail and organizational skills.</li><li>Experience in limousine, or luxury transportation industries.</li><li>Familiarity with local geography, traffic patterns, and airport procedures.</li><li>Proficiency in English is an advantage.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

inbound customer service representative (Limo Dispatch)

Explore 739+ Customer service agent in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.