customer service agent

Ecolab

<div>
 Want to build a brighter, bolder future and cultivate your career?
 <strong>
  Join Ecolab&rsquo;s team and help create a world in which we all thrive.
  <br/>
  <br/>
 </strong>
 Ecolab is seeking a
 <strong>
  Customer Service Agent
 </strong>
 to join our team in Karachi. As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence.
 <br/>
 <br/>
 <strong>
  How You&rsquo;ll Make An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers
  </li>
  <li>
   Provide support across multiple divisions and business units
  </li>
  <li>
   Maintain and update customer data in Order Entry, Order Processing, and CAS systems
  </li>
  <li>
   Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions
  </li>
  <li>
   Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction
  </li>
  <li>
   Escalate complex issues to appropriate internal teams and help determine message urgency
  </li>
  <li>
   Collaborate cross-functionally to ensure customer needs are met efficiently and effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree must require
  </li>
  <li>
   One year of supply chain. customer service, sales, or administrative experience
  </li>
  <li>
   Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Experience using customer service software
  </li>
  <li>
   Strong oral and written communication skills
  </li>
  <li>
   Experience working independently in a multi-division, fast-paced environment
  </li>
  <li>
   Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)
  </li>
  <li>
   Experience resolving problems independently and acting in a timely manner
  </li>
  <li>
   Attention to detail
  </li>
  <li>
   Excellent organizational and time management skills
  </li>
  <li>
   Experience making sounds decisions, with customer and business interests in mind
  </li>
  <li>
   Fluent in English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Ecolab
  <br/>
  <br/>
 </strong>
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 <br/>
 <br/>
 <strong>
  Our Commitment to a Culture of Inclusion &amp; Belonging
  <br/>
  <br/>
 </strong>
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>


Customer Service Agent

<div><div><p>Want to build a brighter, bolder future and cultivate your career? <b>Join Ecolab&rsquo;s team and help create a world in which we all thrive.</b></p></div><p></p><div><p><br>
Ecolab is seeking a <b>Customer Service Agent</b> to join our team in Karachi. As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence.</p><p></p><p><b>
How You&rsquo;ll Make an Impact:</b></p><ul><li><p>
Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers</p></li><li><p>
Provide support across multiple divisions and business units</p></li><li><p>
Maintain and update customer data in Order Entry, Order Processing, and CAS systems</p></li><li><p>
Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions</p></li><li><p>
Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction</p></li><li><p>
Escalate complex issues to appropriate internal teams and help determine message urgency</p></li><li><p>
Collaborate cross-functionally to ensure customer needs are met efficiently and effectively</p></li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li><p>
Bachelor's Degree must require</p></li><li><p>
One year of supply chain. customer service, sales, or administrative experience</p></li><li><p>
Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Bachelor&rsquo;s degree</p></li><li><p>
Experience using customer service software</p></li><li><p>
Strong oral and written communication skills</p></li><li><p>
Experience working independently in a multi-division, fast-paced environment</p></li><li><p>
Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)</p></li><li><p>
Experience resolving problems independently and acting in a timely manner</p></li><li><p>
Attention to detail</p></li><li><p>
Excellent organizational and time management skills</p></li><li><p>
Experience making sounds decisions, with customer and business interests in mind</p></li><li><p>
Fluent in <b>English</b></p></li></ul><p></p><p><b>
About Ecolab:</b></p><p>
At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.</p></div><p><b><br>
Nuestro compromiso con una cultura de inclusi&oacute;n y pertenencia</b><br>
Ecolab est&aacute; comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoci&oacute;n de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempe&ntilde;o laboral, en todos los aspectos relacionados con el empleo, la compensaci&oacute;n, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminar&aacute; a ninguna persona colaboradora ni postulante por motivos de raza, religi&oacute;n, color, credo, nacionalidad, estado de ciudadan&iacute;a, sexo, orientaci&oacute;n sexual, identidad y expresi&oacute;n de g&eacute;nero, informaci&oacute;n gen&eacute;tica, estado civil, edad o discapacidad.</p></div>

Grant Aviation

<div><p><b>Grant Aviation</b> is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.</p><p>
We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.</p><p>
Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.</p><p><b><br>
POSITION: Customer Service Agent</b></p><p><b><br>
Are you interested in:</b></p><ul><li>
Booking reservations for passengers' baggage, and cargo.</li><li>
Resolving customer service issues.</li><li>
Processing payments in varying forms.</li><li>
Processing various reports and perform data input.</li><li>
Interacting with customers in person, by email and/or over the phone.</li><li>
Performing additional duties as assigned.</li></ul><p><b><br>
Preferably you:</b></p><ul><li>
Have a High School Diploma or equivalent (required)</li><li>
Have one (1) year of customer service experience</li><li>
Are able to lift approximately 20 pounds</li><li>
Live on the road system near our location</li></ul><p><b><br>
Your Perks:</b></p><ul><li>
Medical, dental, and vision.</li><li>
Company-paid life insurance and AD&amp;D.</li><li>
PTO and paid holidays.</li><li>
Flight benefits.</li><li>
401(k) program.
</li><li>Employee assistance program.
</li><li>HSA for qualified plans.</li><li>
Voluntary life insurance and AD&amp;D.</li><li>
Voluntary short- and long-term disability.</li><li>
Voluntary accident, critical illness, and hospital indemnity.</li></ul><p></p><p><b><br>
Grant Aviation</b> is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: humanresources@flygrant.com.</p><p>
If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!</p></div><p></p>

Frontline Group

<div>
 Frontline Call Center is growing&mdash;and we&rsquo;d love for you to grow with us! We&rsquo;re hiring work‑from‑home Customer Support Agents to join our Blended Support Team. If you enjoy helping people, like working with technology, and want a flexible remote job that actually offers benefits, this could be a great fit for you.
 <br/>
 <br/>
 Please review the Job Description, Qualifications, and Technical Requirements carefully before applying.
 <br/>
 <br/>
 Applicants must meet all listed requirements to be considered for an interview.
 <br/>
 <br/>
 <strong>
  Please Note
  <br/>
  <br/>
 </strong>
 Submitting multiple applications will not increase your chances of being selected and may delay our ability to review your application.
 <br/>
 <br/>
 Location Requirements
 <br/>
 <br/>
 Frontline Call Center is currently ONLY hiring candidates who reside in the following U.S. states:
 <br/>
 <br/>
 AR, FL, GA, MI, NC, SC, OH, TX, UT, and VA
 <br/>
 <br/>
 Applicants must reside in the United States.
 <br/>
 <br/>
 <strong>
  About The Role &ndash; Blended Support Agent
  <br/>
  <br/>
 </strong>
 Are you interested in joining a progressive customer service team that leverages technology to solve problems every day? At Frontline Call Center, we combine innovative tools with human connection to deliver first‑class customer service&mdash;all from the comfort of your home.
 <br/>
 <br/>
 As a Blended Support Agent, You Will Be Cross‑trained To Support Multiple Clients And Communication Channels. Your Day May Include Handling
 <br/>
 <br/>
 <ul>
  <li>
   Inbound phone calls
  </li>
  <li>
   Emails
  </li>
  <li>
   Live chats
   <br/>
   <br/>
  </li>
 </ul>
 You&rsquo;ll follow guided workflows, gather and verify customer information, and document each interaction within Frontline Connection CRM.
 <br/>
 <br/>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer service experience
   <br/>
   <br/>
  </li>
 </ul>
 Strong verbal and written communication skills
 <br/>
 <br/>
 <ul>
  <li>
   Ability to remain calm, professional and empathetic
  </li>
  <li>
   Excellent attention to detail and multitasking skills
  </li>
  <li>
   Comfort navigating multiple computer systems simultaneously
  </li>
  <li>
   Technical ability to install/uninstall programs and troubleshoot personal equipment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prior call center experience
  </li>
  <li>
   Previous remote/work‑from‑home experience
  </li>
  <li>
   Basic technical support experience
   <br/>
   <br/>
  </li>
 </ul>
 Schedule &amp; Availability Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Must be available to train on weekdays
  </li>
  <li>
   Training hours occur during daytime hours, approximately 6:00 AM &ndash; 4:30 PM (PST)
  </li>
  <li>
   Open availability 24/7 is required to work shifts within FCC&rsquo;s operating hours
  </li>
  <li>
   Attendance is critical to success in this role
  </li>
  <li>
   Must have a quiet, distraction‑free workspace with a locked door
  </li>
  <ul>
   <li>
    No background noise (children, pets, TV, traffic, etc.)
    <br/>
   </li>
  </ul>
 </ul>
 Technical Requirements
 <br/>
 <br/>
 To ensure success in a remote environment, all candidates must have:
 <br/>
 <br/>
 <ul>
  <li>
   Desktop Windows PC (No Macs or Chromebooks)
  </li>
  <li>
   Processor:
  </li>
  <ul>
   <li>
    Intel i3 / i5 / i7 / i9 (recent generation) OR
   </li>
   <li>
    AMD Ryzen 3 / 5 / 7 / 9 (recent generation)
   </li>
  </ul>
  <li>
   8GB RAM minimum (16GB preferred)
  </li>
  <li>
   Dual monitors
  </li>
  <li>
   High‑quality USB headset
  </li>
  <li>
   Hardwired internet connection at all times
  </li>
  <li>
   Minimum internet speeds:
  </li>
  <ul>
   <li>
    20 Mbps download
   </li>
   <li>
    10 Mbps upload
   </li>
   <li>
    Less than 20ms ping stability
    <br/>
   </li>
  </ul>
 </ul>
 No Spectrum internet service
 <br/>
 <br/>
 Pay &amp; Benefits
 <br/>
 <br/>
 <ul>
  <li>
   Hourly Pay: $13.00 &ndash; $15.00 (DOE)
  </li>
  <li>
   Medical, Dental, &amp; Vision insurance
  </li>
  <ul>
   <li>
    Eligible on the first of the month after 60 days
   </li>
  </ul>
  <li>
   Sick time eligibility after 6 months
  </li>
  <li>
   Paid Time Off &amp; 401(k) with company match after 1 year
  </li>
  <li>
   Perfect Attendance Quarterly Bonus
   <br/>
  </li>
 </ul>
 Employment Classification
 <br/>
 <br/>
 Frontline Call Center is a W‑2 employer.
 <br/>
 <br/>
 We do not hire independent contractors.
 <br/>
 <br/>
 📍 Reminder
 <br/>
 <br/>
 Frontline Call Center is currently ONLY hiring in the following states:
 <br/>
 <br/>
 AR, FL, GA, MI, NC, SC, OH, TX, UT, and VA
</div>


Cornerstone Bank

<div><div><div><div><div><div><div><b>The Customer Service Agent position offers personal and professional growth opportunities. Successful candidates will learn various insurance products and help existing clients meet their insurance needs.</b><br>
<div><br>
<br>
JOB DUTIES<p><br>
Conduct annual reviews with existing clients and offer additional products as needed. Process applications, changes and related forms. Prepare and present quotes. Accept and document customer payments. Maintain client files and record all transactions. Report claims and track resolutions. Prepare and oversee individual client&rsquo;s insurance portfolios.</p><p></p><p><br>
QUALIFICATIONS</p><p>
Equivalent to a high school education minimum. One &ndash; two years post-secondary education in business or insurance experience preferred. Must hold a valid driver&rsquo;s license. Must obtain insurance license and maintain continuing education hours meeting the State Insurance Department requirements if license is not currently held. Working knowledge of personal computers and the suite of Microsoft Office products. Must be accurate and detail oriented. Ability to interact effectively with customers, management and co-workers. Ability to work in a team atmosphere and independently. Will provide unmatched customer service and exhibit the core values of Cornerstone Bank.</p><p></p><p><br>
WE OFFER:</p><ul><li>
Vacation and Paid Time off Days</li><li>
Paid Holidays</li><li>
Retirement plan contribution</li><li>
Life Insurance and Long Term Disability Insurance</li><li>
Health, Dental &amp; Vision Insurance</li><li>
Career growth potential</li><li>
Bonus programs</li><li>
Family atmosphere</li></ul><p></p><p><br>
Cornerstone Bank is an Equal Opportunity Employer/Veterans/Disabled.</p></div></div></div></div></div></div></div></div>

Alaska Airlines

<div>Company: Alaska Airlines The Team:
<div>
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you&rsquo;ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.</div>
Role Summary:
<div>
The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.</div>
Key Duties:
<ul><li>Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.</li><li>
Sell tickets and ensure cabin accommodations.</li><li>
Perform computer, iPad and paperwork tasks.</li><li>
Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.</li><li>
Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).</li><li>
Process and secure passenger luggage.</li><li>
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.</li></ul>
Additional Details:
<div>
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they&rsquo;re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).</div>
Day in the Life:
<div>
To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.</div><p></p><div><br>
If you are unable to view the video, click this link.</div><br>
<div></div>
Job-Specific Experience, Education &amp; Skills:
<div><b>
Required</b></div><ul><li>
6 months of customer service or community service experience.</li><li>
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).</li><li>
Typing speed of at least 25 WPM.</li><li>
Ability to consistently lift 50 lbs.</li><li>
Must be able to push/pull 50 lbs.</li><li>
Must be able to bend, stoop, squat, reach and grasp.</li><li>
Flexibility to work varied shifts (e.g., weekends, holidays).</li><li>
Ability to participate in paid training.</li><li>
Ability to learn and operate a computerized reservation system.</li><li>
Ability to adapt to performing work according to set procedures.</li><li>
Ability to anticipate needs of others in a fast-paced environment.</li><li>
Ability to communicate in English.</li><li>
High school diploma or equivalent.</li><li>
Minimum age of 18.</li><li>
Must be authorized to work in the U.S.</li></ul>
Job-Specific Leadership Expectations:
<div>
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.</div>
Starting Rate: USD $20.58/Hr. Total Rewards:
<div><i>
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.</i></div><br>
<div></div><ul><li>
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines &amp; Horizon Air</li><li>
Comprehensive well-being programs including medical, dental and vision benefits</li><li>
Generous 401k match program</li><li>
Annual bonus plans</li><li>
Generous holiday and paid time off</li></ul><div>
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.</div>
Airport SIDA Badge Requirements:
<div>
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.</div><br>
<div></div>
Regulatory Information:
<div><b>
Equal Employment Opportunity Policy Statement</b></div><div>
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.<br>
</div><div></div><div>We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div><br>
</div><div>We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (&ldquo;Section 503&rdquo;) and the Vietnam Era Veteran&rsquo;s Readjustment Assistance Act of 1974 (&ldquo;VEVRAA&rdquo;). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.<br>
</div><div></div><div>To implement this policy, we will:</div><div></div><div><br>
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;<br>
(2) Ensure that employment decisions are based only on valid job requirements; and<br>
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div></div><div><br>
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.</div><div></div><div><b><br>
Government Contractor &amp; Department of Transportation (DOT) Regulations</b><br>
Alaska Airlines, Hawaiian Airlines &amp; Horizon Air are regulated by the Department of Transportation (DOT &ndash; regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.</div>
FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Portland Featured Job: 0</div>

Trego-Dugan Aviation Inc

<div>
 **Open availability is needed**
 <br/>
 <br/>
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 <br/>
 <br/>
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 <br/>
 <br/>
 <ul>
  <li>
   Must have a valid driver's license
  </li>
  <li>
   Must pass a 10-year background check and pre-employment drug test
  </li>
  <li>
   Available to work nights, weekends, and holidays
  </li>
  <li>
   Must be able to complete required training
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Service Agent
  <br/>
  <br/>
 </strong>
 <strong>
  General Purpose Of Job
  <br/>
  <br/>
 </strong>
 This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
  </li>
  <li>
   Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
  </li>
  <li>
   Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
  </li>
  <li>
   Ensures FAA, Airline, and airport regulations are followed
  </li>
  <li>
   Enforces safety/security measures and protects sensitive zones
  </li>
  <li>
   Assists Customers with special needs, i.e., Customers who need assistance in boarding
  </li>
  <li>
   Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Able to read and write English; bilingual skills a plus
  </li>
  <li>
   Ability to work efficiently under time constraints
  </li>
  <li>
   Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  </li>
  <li>
   Must be well groomed and physically fit
  </li>
  <li>
   Completely clean and search an aircraft
  </li>
  <li>
   Other duties as assigned
  </li>
  <li>
   Must pass a ten (10) year background check and pre-employment drug test
  </li>
  <li>
   Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
  </li>
  <li>
   Able to attend required training
  </li>
  <li>
   Obtain and hold a customs seal
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
 <br/>
 <br/>
 <strong>
  MUST be able to work a flexible schedule including nights, weekends and holidays
 </strong>
</div>


Airline Customer Service Agent

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Airline Customer Service Agent