customer service agent

TAO Clean

<p><b>TAO Clean</b></p><p><b>Customer Service Representative</b></p><p>Compensation: $16.00&ndash;$17.00/hour, paid semi-monthly, plus a $350/month performance bonus after successful completion of a 60-day probationary period</p><p><b>About the Role</b></p><p>TAO Clean is hiring a Customer Service Representative to handle day-to-day support and help us get smarter about how we support customers over time. Most of your day will be spent answering questions and solving problems over email, chat, and phone. As you get comfortable in the role, you'll also start digging into the data behind our support - response times, CSAT, recurring complaints - and using it to help us fix what isn't working.</p><p><b>What You'll Do</b></p><ul><li>Answer customer questions and issues by email, chat, and phone - quickly and without dropping the ball. <b>Troubleshoot order and product problems using our tools: Gorgias, Aircall, Shopify, and Happy Returns.</b> Know our products and policies well enough to give customers a real answer, not a runaround. <b>Flag patterns you notice - a product issue that keeps coming up, a policy that's confusing people - to the right team.</b> Keep up with a busy queue without letting response quality slip, and hit our SLA targets. <b>Stay patient and professional with frustrated customers, and adjust your tone to fit the situation.</b> Pull together basic reporting on things like response time, resolution rate, and CSAT. <b>Work with your manager on ideas to improve team performance, including incentive programs.</b> Loop in operations, marketing, or product when customer feedback points to something bigger. <b>Help train new hires as the team grows.</b> Speak up when you spot a workflow or tool that's slowing the team down, and suggest a fix.</li></ul><p><b>What We're Looking For</b></p><ul><li>Someone who writes and speaks clearly, and genuinely likes helping people. <b>Comfortable juggling several conversations at once without getting rattled.</b> Experience with tools like Gorgias, Aircall, Shopify, or Happy Returns is a plus - not required. <b>Interested in numbers: you don't need a background in analytics, but you should be willing to look at the data and ask why.</b> Even-keeled under pressure, and okay with things changing as we figure out what works.</li></ul><p><b>Why Join TAO Clean</b></p><p>We're a small company, so the person we hire actually matters to how things go - this isn't a role where you'll get lost in the crowd. Start out handling tickets, and if you're good at it, there's real room to take on reporting, process work, and eventually mentoring newer folks on the team.</p><p>Pay: From $17.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li></ul><p>Work Location: Remote</p>

Customer Service Agent

Horizon Air

<div>Company: Horizon Air The Team:
<div>
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you&rsquo;ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.</div>
Role Summary:
<div>
The Ramp &amp; Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.</div>
Key Duties:
<ul><li>Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.</li><li>
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).</li><li>
Performs aircraft grooming and security searches.</li><li>
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).</li><li>
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.</li><li>
Loads and offloads luggage and cargo with the use of conveyor belts.
</li><li>At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.</li><li>
Performs other duties as assigned.</li></ul>
Day in the Life:<p></p><div><br>
To preview a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA</div><br>
<div></div>
Job-Specific Experience, Education &amp; Skills:
<div><b>
Required</b></div><ul><li>
Strong written and verbal communication skills.</li><li>
Ability to juggle multiple tasks in a fast-paced environment.</li><li>
Must have a valid unexpired driver&rsquo;s license issued by a US state, a US territory or the District of Columbia.</li><li>
Ability to learn and operate a computerized reservation system.</li><li>
Typing speed of at least 25 WPM.</li><li>
Ability to consistently lift 50 pounds.
</li><li>Must be able to stand for long periods of time.</li><li>
Must be able to bend, stoop, squat, reach and grasp.</li><li>
Ability to perform basic mathematics.</li><li>
Ability to work a flexible schedule including nights, weekends and holidays.</li><li>
Ability to participate in paid training that may require overnight travel.
</li><li>Depending on work location, ability to obtain USPS Mail Handling Certification.</li><li>
Ability to obtain airport security clearance.</li><li>
Ability to communicate in English.
</li><li>High school diploma or equivalent.
</li><li>Minimum age of 18.
</li><li>Must be authorized to work in the U.S.</li></ul><div><b>
Preferred:</b></div><ul><li>
A minimum of 1 year of customer service or community service experience.</li></ul>
Job-Specific Leadership Expectations:
<div>
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.</div>
Starting Rate: USD $18.27/Hr. Pay Details:
<ul><li><b>Starting wage:</b> $18.27 per hour (non-negotiable)</li><li><ul><li><b>
Schedule:</b> 15 to 30 hours per week</li><li><b>
Availability:</b> Weekend and holiday availability is required</li><li><b>
Split-shift differential:</b> When working a split shift, employees receive a $2.25 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.</li><li><b>
Effective split-shift hourly rate:</b> $20.52 per hour (base wage + differential)</li></ul></li></ul>
Total Rewards:
<div><i>
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.</i></div><br>
<div></div><ul><li>
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines &amp; Horizon Air</li><li>
Comprehensive well-being programs including medical, dental and vision benefits</li><li>
Generous 401k match program</li><li>
Annual bonus plans</li><li>
Generous holiday and paid time off</li></ul><div>
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.</div>
Airport SIDA Badge Requirements:
<div>
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.</div><br>
<div></div>
Regulatory Information:
<div><b>
Equal Employment Opportunity Policy Statement</b></div><div>
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.<br>
</div><div></div><div>We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div><br>
</div><div>We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (&ldquo;Section 503&rdquo;) and the Vietnam Era Veteran&rsquo;s Readjustment Assistance Act of 1974 (&ldquo;VEVRAA&rdquo;). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.<br>
</div><div></div><div>To implement this policy, we will:</div><div></div><div><br>
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;<br>
(2) Ensure that employment decisions are based only on valid job requirements; and<br>
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.</div><div></div><div><br>
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.</div><div></div><div><b><br>
Government Contractor &amp; Department of Transportation (DOT) Regulations</b><br>
Alaska Airlines, Hawaiian Airlines &amp; Horizon Air are regulated by the Department of Transportation (DOT &ndash; regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.</div>
FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Wenatchee, WA - Airport Featured Job: 0 A:: Y - T3 L:: #LI-B</div>

Ramp & Customer Service Agent

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><p></p><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $20.23 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p></li><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p></p><ul><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.<br>
</li></ul><p><br>
<b>Depending on your airport size, you may also do the following:</b>
</p><p>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Part Time

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $20.23 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p><b><br>
Depending on your airport size, you may also do the following:</b>
</p><ul><li>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions</li><li>
Assist international passengers through customs/immigration, including baggage recheck</li><li>
Deliver boarding passes, international flight documents and customs/immigration forms</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Full Time

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div><br>
Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.</div><div></div><div><br>
The pay for this position starts at $19.00 / hour.</div><div></div><div><br>
This position is located at our Bakersfield Airport location at 3701 Wings Way STE 209, Bakersfield, CA 93308</div><div></div><div><br>
We offer a robust Benefits Package including, but not limited to:</div><ul><li>
Paid time off</li><li>
Employee discount</li><li>
Retirement savings plan including 401k with matching profit sharing</li><li>
Health Insurance</li><li>
Life Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Training and development</li></ul><div>
The schedule available:</div><div><div><div><ul><li>
Sunday: 2pm - 10:30pm</li><li>
Monday: 2pm - 10:30pm</li><li>
Tuesday: Off</li><li>
Wednesday: Off</li><li>
Thursday:2pm - 10:30pm</li><li>
Friday:11am - 7:30pm / 2pm - 10:30pm</li><li>
Saturday: 11am - 7:30pm / 2pm - 10:30pm</li></ul><div>
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.</div><div><br>
</div><div>Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.</div></div></div></div><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><div><div>
We are hiring now for immediate openings. Responsibilities include:</div><ul><li>
Greets and answers customer questions and provides assistance based on each customer&rsquo;s needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.</li><li>
Identifies and attends to the customer by name, verifies rental agreement and reservation</li><li>
Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes</li><li>
Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty</li><li>
Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction</li><li>
Provides all customers with undivided attention while assisting them</li><li>
Prepares all rental and return documents accurately and completely</li><li>
Offers all customers assistance with directions, maps, local area information and appropriate service information</li><li>
Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges</li><li>
Ensures that the return date and time on the rental agreement is accurate</li><li>
Reviews all charges at the time of vehicle return</li><li>
Prepares the Rental Agreement Folder with all required information</li><li>
Answers the telephone in a friendly, helpful and prompt manner</li><li>
Maintains the appearance of the rental counters and customer areas to present a neat and orderly image</li><li>
Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition</li><li>
Assists customers within the queue to minimize any wait time and provide the most efficient service possible</li><li>
Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li>
Maintain a regular and reliable level of attendance and punctuality</li><li>
Perform miscellaneous job-related duties as assigned</li></ul><div></div><div><i><br>
Equal Opportunity Employer/Disability/Veterans</i></div></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><div>
Must be at least 18 years of age</div></li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future</li><li><div>
Must have a minimum of 2 years experience handling customer service responsibilities</div></li><li><div>
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required</div></li><li>
The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license</li><li><div>
Must be able to understand, read, write, and speak English</div></li></ul><div><i>
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.</i></div></div>

Customer Service Agent - Bakersfield Airport BFL

Delta Air Lines

<div><div><div><div><div><p><b>United States, Florida, Miami</b></p>
<p><b>Airport Customer Service</b></p>
<p><b>09-Jul-2026</b></p>
<p><b>Ref #: 33251</b></p>
<p><b>LinkedIn Tag: #LI-LR3</b></p>
<p><b>Starting Pay: $20.55 per hour
</b></p></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>How you'll help us Keep Climbing (overview &amp; key responsibilities)</b></h3>
</div></div><div><p><b>Internal Movement Eligibility</b></p>
<p>Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.</p>
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.
<p>Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career!</p>
<p>Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.</p>
<p>Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include:</p>
<ul><li>Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions</li>
<li>Safeguard Cargo, baggage, and mail from damage, loss, and weather</li>
<li>Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion</li>
<li>Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination</li>
</ul><p>Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.</p>
<p><i>Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta&rsquo;s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta&rsquo;s recruitment team, you can contact </i><i>candidatecare@delta.com</i><i>.</i></p>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Benefits and Perks to Help You Keep Climbing</b></h3>
</div></div><div><div>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience and Servant Leadership &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
<br>
</div><div><ul><li>Competitive salary, industry-leading proﬁt sharing program, and performance incentives.</li>
<li>401(k) with generous company contributions up to 9%.</li>
<li>New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 &ndash; March 31).</li>
<li>In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.</li>
<li>10 paid holidays per calendar year.</li>
<li>Birthing parents are eligible for 12-weeks of paid maternity/parental leave.</li>
<li>Non-birthing parents are eligible for 2-weeks of paid parental leave.</li>
<li>Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life insurance beneﬁts.</li>
<li>Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.</li>
<li>Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.</li>
<li>Domestic and International space-available flight privileges for employees and eligible family members.</li>
<li>Career development programs to achieve your long-term career goals.</li>
<li>World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.</li>
<li>Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.</li>
<li>Recognition rewards and awards through the platform Unstoppable Together.</li>
<li>Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.</li>
</ul></div></div></div></div><div></div><div><div><div><div><h3 class="jobSectionHeader"><b>What you need to succeed (minimum qualifications)</b></h3>
</div></div><div><ul><li>Consistently prioritizes safety and security of self, others, and personal data</li>
<li>Embrace diverse people, thinking, and styles</li>
<li>Possesses a high school diploma, GED, or high school equivalency</li>
<li>Is at least 18 years of age and has authorization to work in the United States</li>
<li>Have a valid driver&rsquo;s license</li>
<li>Proficiency in English</li>
<li>Pass a physical ability test (PAT). You can prepare for the PAT by watching this video</li>
<li>Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE</li>
<li>Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal</li>
</ul></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>What will give you a competitive edge (preferred qualifications)</b></h3>
</div></div><div><ul><li>N/A</li></ul></div></div></div></div><div></div>

Ramp Agent (Customer Service Agent) - MIA

Unifi

Summary
<br><br>
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
<br><br>
Responsibilities
<br><br>
<ul>
<li>Assists passengers with their baggage pick-up.</li>
<li>Assists passengers to resolve issues with their delayed, lost, or damaged items.</li>
<li>Utilizes computer software to track and catalog luggage.</li>
<li>Handles customer interaction with class in an efficient, effective, and professional manner.</li>
<li>Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.</li>
<li>Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li>
</ul>
Basic Qualifications
<br><br>
<ul>
<li>Must be a local (in-state) resident.</li>
<li>High School diploma or GED.</li>
<li>Valid In-State Driver’s License.</li>
<li>Ability to pass a pre-employment drug screen.</li>
<li>Ability to pass up to a 10-year background check.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.</li>
<li>Must complete ramp and SIDA training to obtain airport authority identification security.</li>
<li>Must be able to carry heavy items up and down jetway stairs.</li>
<li>Must be able to be alert to moving vehicles or aircraft and use radio equipment.</li>
</ul>
Benefits
<br><br>
We provide competitive compensation, i.e, a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

Airport Customer Service Agent-Spanish Required

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