customer service agent

Top Life Clinics

<p><b>Customer Service Agent &ndash; Top Life Clinics</b></p><p><b>Location:</b> New Cairo / Dubai / Abu Dhabi<br/><b>Employment Type:</b> Full-time<br/><b>Department:</b> Front Office &amp; Communications</p><p><b>Job Overview:</b></p><p>Top Life Clinics is seeking a friendly, professional, and customer-oriented <b>Customer Service Agent</b> to join our team. The ideal candidate will be responsible for answering phone calls, managing WhatsApp and Instagram messages, booking appointments, and ensuring every client receives a premium service experience that reflects the clinic&rsquo;s brand values.</p><p><b>Key Responsibilities:</b></p><p><b>Communication &amp; Support</b></p><ul><li>Answer incoming phone calls promptly and professionally.</li><li>Respond to WhatsApp and Instagram messages in a timely and friendly manner.</li><li>Provide accurate information about the clinic&rsquo;s services, offers, and doctors.</li><li>Follow up with clients regarding their appointments, reminders, and inquiries.</li></ul><p><b>Customer Relations &amp; Booking</b></p><ul><li>Schedule and confirm appointments using the clinic&rsquo;s booking system.</li><li>Maintain client records accurately and confidentially.</li><li>Handle client concerns or complaints with professionalism and empathy.</li><li>Ensure every client receives a personalized and pleasant experience.</li></ul><p><b>Sales &amp; Coordination</b></p><ul><li>Inform clients about ongoing promotions and special offers (e.g., Black Friday deals).</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth operations.</li><li>Support marketing and social media engagement when needed.</li></ul><p><b>Qualifications &amp; Skills:</b></p><p>Bachelor&rsquo;s degree (or equivalent experience).<br/>Previous experience in customer service, preferably in a clinic, spa, or hospitality environment.<br/>Excellent communication skills (Arabic &amp; English).<br/>Strong multitasking and organizational abilities.<br/>Professional appearance and friendly attitude.<br/>Proficiency in WhatsApp Business, Instagram, and phone systems.</p><p><b>What We Offer:</b></p><p>Competitive salary .<br/>Ongoing training and career development.<br/>Positive, supportive, and professional work environment.<br/>Opportunity to grow within Top Life Clinics&rsquo; expanding network.</p><p><b>To Apply:</b><br/>Send your CV to our what's app : 01000051461</p><p>Job Type: Full-time</p><p>Pay: From E&pound;8,000.00 per month</p>

Customer Service Agent

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Customer Service Agent
</div></div><div><div>Ref #
</div><div>250000MW
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 29-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
Join our award-winning team at HIA and deliver world-class service every day!</p><p>
Offers passengers the highest level of service, ensuring a seamless and convenient world-class experience at <b>Hamad International Airport</b>. This role is designed for outgoing and detail-oriented individuals who are passionate about service delivery and committed to creating positive customer interactions.</p><p><b>
Key responsibilities</b></p><ul><li><p>
Assist the Customer Service Supervisor by providing the necessary data to fill the shift report.</p></li><li><p>
Prevent and report misuse of company assets or customer properties through the correct process, in order to re-locate lost items.</p></li><li><p>
Support the development of procedures for the Senior Customer Service Agent including manuals and policies.</p></li><li><p>
Provide customers with accurate and helpful information including but not limited to flight timings, transport, food and beverages, airlines, lounges, hotel and other facilities provided at Hamad International Airport.</p></li><li><p>
Conduct survey for the customer service improvement team to understand customer satisfaction pro-actively identify customer needs and positively influence their perception of Hamad International Airport to improve customer satisfaction survey.</p></li><li><p>
Prepare, coordinate and monitor the weekly Lost Property disposal and with governmental agencies.</p></li><li><p>
Check the overall standard quality (including assets serviceability and cleanliness) of the PTC (Passenger Terminal Complex) to ensure KPI (Key Performance Index) and SLA (Standard Lewi Agreement) are met by services provider.</p></li><li><p>
Prepare the report for Departures, Arrivals and Transfer queue Management for the supervisor.</p></li><li><p>
Prepare the report for the meals provided to passengers affected by a disruption of the airport operation.</p></li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><ul><li><p><b>
Education</b>: Bachelor&rsquo;s Degree or equivalent with minimum one year of job-related experience in customer service <b>(Freshers are welcome to apply) OR </b>High School Diploma with at least two years of relevant experience.</p></li><li><p>
Proven ability to deliver high-quality customer service.</p></li><li><p>
Fluent in spoken and written English.</p></li><li><p>
Computer literate and comfortable with digital systems.</p></li><li><p>
Strong understanding of customer-centric operations.</p></li><li><p>
Availability for shift work, including weekends and holidays.</p></li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000MW</div></div></div></div></div></div></div></div>

Senior Customer Service Agent

Presentail

Overview <p>Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.</p> Responsibilities <ul><li>Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.</li><li>Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li>Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul> Requirements <ul><li>Bachelor's degree or equivalent</li><li>1-2 years proven experience in supporting client success</li><li>Excellent written and verbal communication skills</li><li>Ability to address complaints and issues with effective solutions and a positive attitude</li><li>Passion for delighting customers with above and beyond service</li><li>Excellent time-management and prioritization skills</li><li>Familiarity with CRM system</li></ul>

Presentail SA

Hamad International Airport

<div>
 <p>
  <strong>
   <u>
    About the role:
   </u>
  </strong>
 </p>
 <p>
  Join our award-winning team at HIA and deliver world-class service every day!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Offers passengers the highest level of service, ensuring a seamless and convenient world-class experience at
  <strong>
   Hamad International Airport
  </strong>
  . This role is designed for outgoing and detail-oriented individuals who are passionate about service delivery and committed to creating positive customer interactions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key responsibilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Assist the Customer Service Supervisor by providing the necessary data to fill the shift report.
  </li>
  <li>
   Prevent and report misuse of company assets or customer properties through the correct process, in order to re-locate lost items.
  </li>
  <li>
   Support the development of procedures for the Senior Customer Service Agent including manuals and policies.
  </li>
  <li>
   Provide customers with accurate and helpful information including but not limited to flight timings, transport, food and beverages, airlines, lounges, hotel and other facilities provided at Hamad International Airport.
  </li>
  <li>
   Conduct survey for the customer service improvement team to understand customer satisfaction pro-actively identify customer needs and positively influence their perception of Hamad International Airport to improve customer satisfaction survey.
  </li>
  <li>
   Prepare, coordinate and monitor the weekly Lost Property disposal and with governmental agencies.
  </li>
  <li>
   Check the overall standard quality (including assets serviceability and cleanliness) of the PTC (Passenger Terminal Complex) to ensure KPI (Key Performance Index) and SLA (Standard Lewi Agreement) are met by services provider.
  </li>
  <li>
   Prepare the report for Departures, Arrivals and Transfer queue Management for the supervisor.
  </li>
  <li>
   Prepare the report for the meals provided to passengers affected by a disruption of the airport operation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    About you:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education
   </strong>
   : Bachelor&rsquo;s Degree or equivalent with minimum one year of job-related experience in customer service
   <strong>
    (Freshers are welcome to apply) OR
   </strong>
   High School Diploma with at least two years of relevant experience.
  </li>
  <li>
   Proven ability to deliver high-quality customer service.
  </li>
  <li>
   Fluent in spoken and written English.
  </li>
  <li>
   Computer literate and comfortable with digital systems.
  </li>
  <li>
   Strong understanding of customer-centric operations.
  </li>
  <li>
   Availability for shift work, including weekends and holidays.
  </li>
 </ul>
 <p>
 </p>
</div>


Nestlé

<p></p><div><p><b>Location:</b> Riyadh, Saudi Arabia<br>
<b>Workplace Type:</b> On-site <b>Department:</b> Customer Service<br>
<b>Reports To:</b> Call Center Supervisor<br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b><br>
Position Summary</b></p><p>
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,</p><p>
Responsible for acting as a liaison between customers and companies.</p><p>
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)</li><li>
Provide accurate information regarding products, services, and company policies.</li><li>
Resolve customer complaints and issues effectively, ensuring a positive customer experience.</li><li>
Document all customer interactions accurately in the system.</li><li>
Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.</li><li>
Participate in training and development activities to enhance skills and knowledge.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
High school diploma or equivalent; associate degree preferred.</li><li>
Previous experience in a customer service or call center role</li><li>
Proficient in using computer systems and software.</li></ul></div><p></p>

Tabby

<p><b>Company Description</b></p><p>Tabby is transforming how people shop, earn, and save by providing financial freedom and reshaping their relationship with money. Trusted by over 14 million users, Tabby helps customers stay in control of their finances while maximizing their money's value. Partnered with over 40,000 global brands and businesses, including Amazon, Adidas, IKEA, and SHEIN, Tabby offers flexible payment solutions to accelerate growth for retailers while building loyalty. Active in Saudi Arabia, UAE, and Kuwait, Tabby has been valued at $1.5 billion and is backed by renowned investors like PayPal Ventures, Mubadala Investment Capital, and Saudi Venture Capital.</p><p><b>Role Description</b></p><p>This is a full-time, on-site role based in Cairo for an English Customer Assistance Agent. The role involves providing exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring positive customer experiences. The agent will be responsible for maintaining clear and professional communication in English, actively working to improve customer satisfaction, and collaborating with other teams to deliver efficient support.</p><p><b>Qualifications</b></p><ul><li>Strong skills in Customer Satisfaction, Customer Support, and Customer Service</li><li>Ability to provide excellent Customer Experience and ensure ongoing client engagement</li><li>Outstanding Communication skills, both written and verbal, in English</li><li>Proactive problem-solving abilities and attention to detail</li><li>Relevant work experience in customer-facing roles</li><li>Familiarity with CRM tools or support software is a plus</li><li>Strong organizational skills and ability to work in a fast-paced environment</li><li>Bachelor's degree or equivalent educational background preferred</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: E&pound;19,000.00 - E&pound;22,000.00 per month</p>

English Customer Service Agent

Search 10000+ Customer service agent jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 customer service agent jobs NEAR_ME

Customer Service Agent

Senior Customer Service Agent

Customer Service Agent

Customer Service Agent

Senior Customer Service Agent

Customer Service Agent

English Customer Service Agent