customer service agent m w d

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community and help us put health first 
</h1>
The Senior Compensation Incentive Design Professional develops, implements, and administers incentive programs. The Senior Compensation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
As a Senior Compensation Incentive Design Professional, you will guide and assist the incentive plan design, implementation, and assessment process as part of the Incentive Compensation team. The successful candidate will utilize best practices in working with the Design Compensation leaders to create and implement incentive plans that drive results and help Humana attract and retain key talent in a number of roles within Humana aligned to incentive plans. This role will have responsibility to support plan governance by developing quarterly analytics and reports for business leaders.<ul><li>
Lead the design of incentive plans to ensure competitiveness, equity and alignment with the company's business objectives and talent strategy. Translate strategic objectives into market competitive programs to optimize business results while attracting, retaining and motivating top talent.</li><li>
Conduct plan effectiveness evaluations and analyze incentive performance data on a quarterly basis for all plans supported.</li><li>
Assist with automation to streamline reporting and existing communication processes.</li><li>
Build forecasting and reporting models to assist Finance and Accounting with new design components.</li><li>
Working with internal compensation partners, evaluate and monitor pay positioning and target total cash levels through external benchmarking and internal talent strategy.</li><li>
Provide guidance to Compensation Leadership on plan design including pay mix, metrics, weights, and plan mechanics.</li><li>
Work with Comp Lead to partner with Finance</li><li>
Partner with Finance and business leaders to ensure plans include line-of-sight business metrics and drive intended focus and behaviors to achieve financial objectives.</li><li>
Work collaboratively with finance and operations teams for the creation of cost modeling to evaluate plan scenarios.</li><li>
Monitor incentive compensation program outcomes.</li><li>
Implement compensation plan documents and incentive training programs for plan participants.</li><li>
Ensure plan documents, business rules and other documentation are updated with latest compensation rules and guidelines.</li><li>
Establish processes that guarantee and/or strengthen compliance with legal requirements as well as mitigate risks.</li><li>
Manage communication strategy and execution to ensure plans and programs are well understood by the field organization to increase motivation and identify opportunities to simplify and standardize programs and processes.</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Bachelor's degree</li><li>
Advanced Excel experience</li><li>
Strong relationship building capability</li><li>
3 or more years of data analysis or analytics experience</li><li>
Previous project management experience, managing large scale projects and prioritizing</li><li>
Organizational and detail oriented</li><li>
Strong time management</li><li>
Consistently seeking process improvements and implementations for elevating the organization</li><li>
Must be passionate about contributing to an organization focused on continuously improving consumer experiences</li><li>
Previous experience Power BI, Tableau, SQL, Varicent</li><li>
Previous Healthcare Industry experience</li><li>
Experience with Workday</li><li>
3 or more years of modeling experience</li></ul>
Additional Information
We are recruiting for this role with 2 hires, and based on the selection phase in this role, an Associate Vice President of Compensation or an Associate Director will be your Leader.
In this role you will be an individual contributor will no managerial duties.
This role is fully remote within the U.S.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$94,900 - $130,500 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
Humana Inc. (NYSE: HUM) is committed to putting health first &ndash; for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Senior Compensation Incentive Design Professional

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Senior Compensation Incentive Design Professional