customer service and sales consultant

Vintage Voyage

Position: Sales &amp; Customer Support ExecutiveLocation: Kashmir Road, KarachiKey Responsibilities:<ul><li>Track and monitor sales performance on a daily basis</li><li>Manage customer interactions and sales inquiries via chat platforms</li><li>List and manage products on online marketplaces</li><li>Maintain basic records and reports using MS Excel (data entry, tracking, updates)</li></ul>Required Skills:<ul><li>Strong command of written and spoken English</li><li>Basic proficiency in MS Excel</li><li>Organized, detail-oriented, and responsive communication style</li><li>Ability to multitask in a fast-paced sales environment</li></ul>Compensation:<ul><li>Salary: PKR 40,000 &ndash; 60,000 (based on skills and experience)</li></ul>Contact:+923241257935Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Sales & Customer Support Executive

SKC JAPAN

SKC Japan is Hiring!Japanese Car Sales Representative (Evening Shift)Location: Gulshan-e-Iqbal, Karachi (On-site)Shift: 4:00 PM &ndash; 1:00 AM (PKT)Market: Japanese Vehicle Sales &ndash; East CaribbeanExperience: 0&ndash;3 YearsSKC Japan is expanding and looking for motivated sales professionals to join our growing international team. If you&rsquo;re confident in handling new clients, closing deals, and building long-term customer relationships, this opportunity is for you.Key Responsibilities:-*Engage with new leads and convert inquiries into successful vehicle sales*Build and maintain strong relationships with international customers*Deliver excellent customer support throughout the sales process*Consistently meet or exceed monthly sales targetsWhat We Offer:-*Competitive base salary plus attractive commission per sale*Free dinner during evening shift*Weekends off (Saturday &amp; Sunday)*Supportive work environment with real career growth opportunities*Exposure to international markets and clientsHow to Apply:-*Email your resume to hr@skcjapan.com*Or contact directly via WhatsApp: +92 339 1887210Join SKC Japan and take your sales career to the international level!#Hiring #CarSalesJobs #SKCJapan #InternationalSales #KarachiJobs #EveningShift #SalesCareers #PakistanJobsJob Type: Full-timePay: Rs45,000.00 - Rs85,000.00 per monthWork Location: In person

International Japanese Car Sales & Customer Support Representative

Japanese Car Sales Representative (Evening Shift)Location: Gulshan-e-Iqbal, Karachi (On-site)Shift: 4:00 PM &ndash; 1:00 AM (PKT)Market: Japanese Vehicle Sales &ndash; East CaribbeanExperience: 1&ndash;3 YearsSKC Japan is expanding and looking for motivated sales professionals to join our growing international team. If you&rsquo;re confident in handling new clients, closing deals, and building long-term customer relationships, this opportunity is for you.Key Responsibilities:-*Engage with new leads and convert inquiries into successful vehicle sales*Build and maintain strong relationships with international customers*Deliver excellent customer support throughout the sales process*Consistently meet or exceed monthly sales targetsWhat We Offer:-*Competitive base salary plus attractive commission per sale*Free dinner during evening shift*Weekends off (Saturday &amp; Sunday)*Supportive work environment with real career growth opportunities*Exposure to international markets and clientsHow to Apply:-*Email your resume to hr@skcjapan.com*Or contact directly via WhatsApp: +92 339 1887210Join SKC Japan and take your sales career to the international level!#Hiring #CarSalesJobs #SKCJapan #InternationalSales #KarachiJobs #EveningShift #SalesCareers #PakistanJobsJob Type: Full-timePay: Rs35,000.00 - Rs90,000.00 per monthWork Location: In person

International Japanese Car Sales & Customer Support Representative (Evening shift)

EFU Life Assurance - Karachi Cantt Branch

<div>
 
 Company Description
 
 
 
 EFU Life Assurance Ltd, established in 1992, was the first private sector life insurance company in Pakistan following the sector's reopening by the government. Since then, EFU Life has become a leader in the life insurance industry, offering innovative products tailored to clients&rsquo; needs. The company is renowned for pioneering unit-linked products, critical illness coverage, education planning solutions, inflation protection benefits, and pension plans in Pakistan. EFU Life is committed to delivering exceptional financial services and maintaining its position as a key player in the industry.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Senior Sales Consultant based in Karachi. The Senior Sales Consultant will manage client portfolios, provide expert sales consultations, ensure high levels of customer satisfaction, and develop long-term client relationships. Responsibilities include identifying potential sales opportunities, presenting tailored solutions, supporting clients at every stage of the sales process, and ensuring excellent customer service. The consultant will also collaborate with internal teams to align offerings to customer needs and achieve organizational sales goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven expertise in Sales Consulting with the ability to identify and close opportunities
 </li>
 <li>
 Strong Customer Service and Customer Satisfaction skills to provide a high-quality client experience
 </li>
 <li>
 Excellent Communication and interpersonal skills for building and maintaining relationships with clients
 </li>
 <li>
 Experience in Consulting and tailoring solutions to meet diverse client requirements
 </li>
 <li>
 Ability to work in a target-driven environment and meet sales performance metrics
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or related field
 </li>
 <li>
 Previous experience in the insurance or financial services sector is an advantage
 </li>
 </ul>
</div>

Senior Sales Consultant

Radicaln 

We are looking for an experienced Customer Service Representative to join our dynamic team. As an Amazon Customer Service Representative, you will play a crucial role in ensuring the satisfaction and loyalty of our customers on the Amazon platform.Responsibilities:<ul><li>Provide prompt and professional responses to customer inquiries and messages on Amazon, demonstrating excellent written communication skills.</li><li>Assist customers with a wide range of inquiries, including product information, order status updates, returns, and exchanges, while adhering to Amazon's policies and guidelines.</li><li>Utilize your expertise in navigating Amazon Seller Central and other relevant tools to efficiently address and resolve customer issues and concerns.</li><li>Collaborate closely with our internal teams to ensure accurate order processing and fulfillment, maintaining a seamless shopping experience for Amazon customers.</li><li>Stay updated on Amazon's policies, procedures, and marketplace trends to effectively address customer inquiries and provide informed assistance.</li><li>Proactively identify opportunities to enhance the customer service process on Amazon, providing feedback and suggestions to improve efficiency and customer satisfaction.</li><li>Maintain a deep understanding of our product offerings and promotions to effectively assist Amazon customers with their purchasing decisions.</li><li>Uphold a high standard of service excellence, consistently delivering exceptional support to Amazon customers to foster positive relationships and drive repeat business.</li></ul>Qualifications:<ul><li>Proven experience as a Customer Service Representative specifically within the Amazon ecosystem, with a deep understanding of Amazon Seller Central and customer service best practices.</li><li>Excellent written and verbal communication skills, with a keen attention to detail and the ability to convey information clearly and effectively.</li><li>Strong problem-solving abilities and a customer-centric mindset, with a demonstrated ability to resolve complex issues and ensure customer satisfaction.</li><li>Familiarity with e-commerce platforms and a willingness to adapt and learn about emerging trends and technologies in the e-commerce industry.</li><li>Ability to work independently and collaboratively within a team environment, demonstrating flexibility and adaptability to meet the needs of our fast-paced online business.</li><li>Commitment to providing exceptional service and maintaining a positive attitude, even in high-pressure situations.</li><li>Proactive approach to learning and self-improvement, with a passion for delivering outstanding customer experiences on the Amazon platform.</li><li>Freshers are encouraged to apply.</li></ul>Job Type: Full-timeLocation: Karachi, Shahrah-e-faisalPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In personJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service & Marketplace

Owo-karachi

We are hiring a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate should have excellent communication skills and a passion for helping customers.Responsibilities:<ul><li>Handle customer queries via phone, email, or chat</li><li>Provide accurate information about products/services</li><li>Resolve customer complaints in a professional manner</li><li>Maintain records of customer interactions</li><li>Ensure customer satisfaction at all times</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree</li><li>Good English communication skills (spoken &amp; written)</li><li>Basic computer knowledge</li><li>Experience in call center (preferred but not required)</li><li>Ability to work in shifts</li></ul>Pay: Rs40,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative/Sales Specialist

NielsenIQ

<div>Company Description 
The Pre-Sales Consultant Team is a group of passionate and creative industry experts. Each one has a unique background enabling us to support our growing suite of products and solutions. Our team is responsible for assisting in the pre-sales cycle by fostering trust and front-loading our expertise in new opportunities. The Pre-Sales Consultants are responsible for demonstrating our value-add and helping package a solution to best fit our customer&rsquo;s needs while leveraging their pre-sales learnings to provide market feedback into our product organization. The team is encouraged to attend conferences, industry, and networking events and subscribe to webinars and thought leadership sites to continue refining their expertise in a quickly developing industry. 
Job Description 
You thrive in a customer-facing role that enables you to assist in the discovery, validation, design, and business strategy of NielsenIQ Brandbank&rsquo;s solution portfolio. You&rsquo;re able to assess a complex situation and focus on developing strategies for applying and evolving the company&rsquo;s proprietary data to address significant customer challenges. The Pre-Sales Consultant will support the sales and business development team throughout the pre-sales process and also work closely with internal product managers, integration consultants, operations, and account managers. You should have experience in managing complex business projects, strategic planning, implementing solutions, selling, and customer service and support.
The Pre-Sales Consultant is responsible for internally providing market feedback on our products and solutions by sharing prospect and customer feedback, barriers, pushbacks, use case application, and more. The Pre-Sales Consultant operates cross-functionally to empower accountable teams such as product, technology, and operations to assess the feasibility and design of the product/solution eventually translating these variables into a Statement of Work for the customer. You have solid business and consulting skills with a strong industry-relevant background. 
The Pre-Sales Consultant provides product and data strategy expertise, product demonstration assistance, supports product discovery, proof of concepts, and completes the overall solution design alongside the account executive to facilitate the closing of sales. As such, the Pre-Sales consultant is accountable for liaising with internal stakeholders to ensure the business is capable of supporting and aligned to the customer&rsquo;s solution throughout the discovery process, especially within the product team. This role requires a deep intellectual curiosity, situational awareness, selling skills, communication skills, and the desire to acquire and continue to develop strong product knowledge.<ul><li>
Support the discovery, validation, and implementation of NielsenIQ Brandbank&rsquo;s products through the application of industry knowledge and data expertise, particularly in the role that the company&rsquo;s proprietary data plays in solving challenges for customers.</li><li>
Provide expertise and drive strategic thinking when engaging as a subject matter expert with clients and technology vendors to translate strategic requirements into deliverable projects.</li><li>
Identify, support, and help prioritize the data and product solution gaps to make recommendations for an MVP product and identify opportunities for strategic future innovation.</li><li>
Apply industry and product expertise to develop a data strategy and maturity evaluation.</li><li>
Help shape the go-to-market messaging and sales collateral through the creation and iteration of pitches, pre-sales decks, leave-behind materials, and demo strategy.</li><li>
Develop a strong relationship with the product manager, sales enablement manager, account executives, technology &amp; integration, and data operations.</li><li>
Demonstrate how NielsenIQ Brandbank solutions can solve common and complex business objectives, goals, and challenges through customer meetings, product demonstrations, &amp; proof of concepts in order to increase sales process velocity.</li><li>
Work alongside the account managers to support customers through the implementation process and play a key role in removing barriers associated with promoting solution adoption.</li><li>
Help bridge the gap between product and sales by providing the voice of the customer back into NielsenIQ Brandbank&rsquo;s product organization to more easily identify the need for future product features and development.</li><li>
Build and maintain a thorough knowledge of NielsenIQ Brandbank&rsquo;s products and services, and their delivery, including feature updates and competitive positioning across customers.</li><li>
Utilize a thorough understanding of NielsenIQ Brandbank&rsquo;s products and offerings to design a solution that empowers the customer to achieve these objectives &amp; goals.</li><li>
Assist in the development of pricing proposal, SOWs and associated exhibits that outline the designed solution and best reflect NielsenIQ Brandbank&rsquo;s capabilities and business strategy.</li><li>
Ability to complete risk assessments (probability and impact) and use these to make data-driven decisions.</li><li>
Work alongside product managers and delivery managers to identify and document high integrity commitments ensuring post-sales success.</li></ul> 
Qualifications 
<ul><li>
4+ years experience in the FMCG industry either by working directly at a brand or retailer or via a third-party technology, consulting firm, or agency.</li><li>
Top candidates will have experience in product data management, brand management, PIM &amp; MDM software, product lifecycle management, E-commerce, new item setup, consumer insights, SEM &amp; SEO practices and metrics, Paid/Organic search, digital marketing, omnichannel strategy, Retail Measurement Services (RMS) and/or Consumer Panel Services (CPS).</li><li>
Experience in sales engineering, solution design, product management, strategy/value consulting, or customer delivery experience in a SaaS organization is a plus.</li><li>
Strong and polished customer-facing presentation skills.</li><li>
Proven ability to learn new technology and product capabilities.</li><li>
Excellent written and verbal communication skills, especially with executive audiences.</li><li>
Experience identifying customer needs and relating to ROI/business benefit statements.</li><li>
Someone who enjoys being involved in the sales process. Comfortable speaking and presenting to prospective clients and capable of defining RFP responses with minimal details.</li><li>
Experience making data-driven decisions, highlighting associated risks, and gaining stakeholder alignment.</li><li>
Experience working with Agile methodologies, BI analytics tools like Looker or similar is a plus.</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Pre Sales Consultant

Explore 2706+ Customer service and sales consultant in Karachi this April. Find roles across top companies and apply now to boost your career.