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retail sales assistant - luxury retail brands Jobs in London

retail sales assistant - luxury retail brands

customer service assistant

Zachary Daniels

Customer Service Assistant - Brent Cross Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Service Assistant

Customer Service Assistant - Willesden Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 basic salary + bonus + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Sales Assistant

Reed

An exciting opportunity for a passionate, customer-driven individual to join the team. Known for imaginative, colourful hand-drawn prints, creations include home furnishings, scarves, and accessories to spark the imagination. This individual will need to be professional, proactive and dedicated to providing a luxury service, with our customer at the forefront. This person will report to our CEO, and be based near Liverpool Street. Key Responsibilities: Customer Care • Be the first point of contact and consistently deliver an exceptional customer experience • Address customer enquiries through a number of channels including phone, email, live chat and social channels, working within the brand guidelines • Take a proactive approach, anticipating and preventing any barriers to a totally seamless customer experience, whilst anticipating future needs of the customer • Act as the customer advocate within the business, escalating issues where needed and providing customer feedback to the relevant commercial and operational teams • Convey a solution-focused message to the customer at all times • Liaise with external partners and suppliers to expedite issues that are raised by customers • Achieve and exceed productivity and KPI's without compromising the delivery of exceptional customer service • Strive to improve customer service and knowledge through regularly sharing customer feedback within the EJS team • Develop and nurture relationships with our VIP clients, offering a personalised service E-commerce/ Order Management - Place relevant orders with our suppliers daily - Manage work flow on our internal platforms - Manage customer orders on Shopify - Work with our shipping partners to ensure a smooth delivery process - Regularly communicate with our fulfilment centre Additional/Shared Responsibilities - Act as a company representative at seasonal retail events, assist at photoshoots when necessary - Assist with the wholesale admin function of the business, supplying goods to retailers such as Harrods and Liberty - General office upkeep and administrative tasks - Weekly, monthly and quarterly reporting on Customer Service KPIs THE IDEAL CANDIDATE Is someone who has: • Worked in a customer care environment, preferably in the ecommerce luxury retail sector • A customer centric approach in all your work • Demonstrable experience in providing exceptional customer service • Passion and desire to work proactively, offering an exceptional experience • Ability to learn quickly and absorb extensive information on our brand and product offerings • Technical agility in learning and using multiple applications and systems; ability to multi-task on a daily basis between systems • Excellent written and verbal communication skills; including attention to detail and use of excellent spelling and grammar as well as the ability to build relationships with customers • Interest in luxury design / interiors / and a passion for the brand Extra brownie points: • Experience with Shopify • Experience with CRM platforms • Proficient using Apple Mac computers Key traits you might have: • Self-motivated, high energy level, with passion to take ownership, accountability and initiative in exceeding business, team and individual goals • Meticulous attention-to-detail and proactive approach to work

Customer Services & Studio Administrator for a Luxury E commerce Brand

Carousel Consultancy Ltd

Front of House Team Leader / Supervisor - 5 Corporate Hospitality - Central London - up to £35k (dependent on experience) + great benefits<ul><li>Fantastic opportunity for the right individual </li><li>5 hospitality or luxury brand experience is desired</li><li>Supervisory / Team Leader experience essential</li><li>Central London location </li><li>Incredible company </li><li>Stunning offices</li><li>Genuine progression / career opportunities </li><li>c£30k-£35k (dependent on experience) </li><li>£40k OTE</li></ul> We have a fantastic opportunity for a driven and service led individual, with exceptional standards of customer service and experience as a Team Leader / Supervisor in a client-facing role, to join a world class, 5 corporate hospitality provider based in Central London. The Front of House Team Leader / Assistant Business Managerwill support the business centre's Business Manager, ensuring a high standard of service is provided to clients at all times. Ideally, you will have worked in a 5 hospitality or luxury brand environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5 customer service based role, is what we're looking for.What's on offer?Genuine career progression, competitive salary, generous and target achievable bonuses, Employee Assistance Programme, annual weekend getaway, monthly team nights out, discounts with luxury brands across London, STL and more! Key responsibilities as the Team Leader / Assistant Business Manager include: <ul><li>Assisting the Business Manager in the day-to-day running of the building </li><li>Ensuring exceptional customer service is provided to all clients at all times </li><li>Dealing with any client queries and attending client meetings if needed </li><li>Inspiring, motivating and leading your team </li><li>Taking a hands-on approach, undertaking team duties as needed </li><li>Taking on Business Manager responsibilities in their absence </li><li>Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated </li><li>Assisting in the recruitment of team members </li><li>Conducting daily walk rounds to ensure every aspect of the building is to the highest standards </li><li>Assisting the Finance Department as needed </li></ul>What we're looking for: <ul><li>Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of service </li><li>Experience in a 5 service or luxury retail/brand role is essential </li><li>Highly organised nature </li><li>Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way </li><li>Ability to build strong relationships at all levels of the business </li><li>Demonstrable supportive and nurturing leadership qualities </li><li>Proactive problem-solving skills and excellent attention to detail and accuracy </li><li>Well presented, professional and motivated </li></ul>Interested? If this sounds like the role for you and you have the skills and experience we're looking for, then do not hesitate! Please submit your CV ASAP, quoting 'CP - Assistant Business Manager - 5 Corporate Hospitality'

Assistant Business Manager

Lorien

<ul> <li>Retail Sales Assistant - Luxury Brands</li><li>Location: Bond Street, London</li><li>Hourly Rate: £14.05</li><li>Working Hours: Full-time (shift pattern to include weekend work)</li><li>Role Overview: Sales Assistant, Peak Season</li><li>Experience/Skills Required:</li></ul> <ul> <li> <ul> <li>Minimum 1 year of sales experience (luxury retail preferred but not essential)</li><li>Excellent customer service skills</li><li>Strong clientele background</li><li>Great interpersonal skills</li><li>Flexible, dynamic, and a strong team player</li></ul> </li></ul> <ul> <li>Interview Format held on-site</li></ul> Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Retail Sales Assistant - Luxury Retail Brands

Liquidline

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values-passion, thoughtfulness, responsiveness, innovation, and smart working-at the very heart of our business, we are committed to cultivating an environment that inspires excellence.We are looking for a dedicated Vending and Warehouse Assistant with a passion for delivering WOW customer service through the efficient and effective operating of vending machines on a route of existing customers. While training is given our vending operators must be reliable, service driven and of a professional disposition with excellent communication skills.The Role - Vending and Warehouse Assistant<ul><li>Clean and replenish coffee, snack and cold drinks machines ensuring the hygiene standards are maintained.</li><li>?Collect cash from machines when required and return to the depot.</li><li>?Record meter readings, manage stock and visits on the bespoke vending software.</li><li>Execute corrective, predictive and preventative maintenance procedures to ensure a high level of machine utilisation including minor fixed where possible, making sure all equipment is left in a good working order, with customers briefed on the issue.</li><li>Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.</li><li>?Complete stock takes of vehicles monthly and carry out daily vehicle checks.</li><li>Loading and unloading of goods, checking deliveries against purchase orders.</li><li>Checking in goods and storing them efficiently</li><li>Picking goods accurately.</li><li>Using and operating a forklift</li><li>Keeping the warehouse tidy and organised through daily cleaning routines. </li><li>?Comply with onsite procedures and company health and safety procedures, bringing any risks to the attention of company management.</li></ul>?What You Will Need In The Role Of Vending and Warehouse Assistant<ul><li>Positive can-do attitude</li><li>Forklift licence and experience desirable </li><li>Excellent communication skills</li><li>Full /clean driving licence with previous driving experience. </li><li>Experience not essential but desirable, full training will be provided</li></ul>What You Will Learn & What Liquidline Can Offer You?Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too:<ul><li>25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.</li><li>?Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.</li><li>?Candidate Referral Program: Help grow our team and earn rewards</li><li>?Company Bonus Scheme: Celebrate success with us. </li><li>?Enhanced Sick Pay: Supporting you when you need it most</li><li>?Enhanced Parental Leave: Comprehensive support for your family journey </li><li>?Salary Sacrifice Pension Scheme: Save for your future with ease.</li><li> HSF Health Plan: Access affordable healthcare.</li><li> YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.</li><li> Employee Assistance Programme: Mental health support, virtual GP services and more.</li><li> Menopause Support via Stella App: Tailored support for this stage of life.</li><li> Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.</li></ul>Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.?We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

Vending and Warehouse Assistant

Zest Business Group

Optical Assistant - Luxury Eyewear - Knightsbridge Zest Optical are partnering with one of the most respected names in handcrafted luxury eyewear to recruit a polished, commercially astute Optical Assistant for their flagship Knightsbridge boutique. This is an exceptional opportunity to represent a design-led heritage brand where expert service and high-value sales go hand in hand. About the Brand Founded in 1969, this independent British eyewear house has cultivated a global following among creatives, tastemakers, and cultural leaders. Each frame is handcrafted in Italy, combining meticulous artisanal skill with bold, expressive design. Renowned for originality, heritage, and uncompromising quality, the brand occupies a rare space where craftsmanship, culture, and luxury retail meet. The Role This is a boutique environment where clients expect exceptional optical expertise and a highly personalised luxury experience, and where thoughtful service translates into meaningful commercial success. You will: <ul> <li>Deliver an elevated, professional, and consultative optical experience</li><li>Build deep, lasting client relationships and become a trusted eyewear advisor</li><li>Convert personalised care and expertise into high-value sales - often across complete eyewear wardrobes</li><li>Provide dispensing support, styling guidance, and product knowledge with confidence</li><li>Support pre-screening and clinical flow where required</li><li>Maintain immaculate presentation standards and support visual merchandising</li></ul> About You <ul> <li>Optical experience in a premium or boutique environment</li><li>Proven ability to build trust and convert service into sales results</li><li>Comfortable selling high-value, investment-level products</li><li>Warm, polished communicator with strong emotional intelligence</li><li>Confident dispensing knowledge and passion for premium craft and design</li><li>Ambitious, motivated, and energised by delivering both exceptional care and strong commercial outcomes</li></ul> You're someone who loves understanding a client, guiding them with expertise, and ensuring they leave feeling valued, while also achieving impressive sales results in a refined setting. Why Join? <ul> <li>Up to £32,000 salary</li><li>Generous commission structure - with potential to earn tens of thousands through high-value sales</li><li>Work with a globally admired, handcrafted product collection</li><li>Join a knowledgeable, creative, and close-knit boutique team</li><li>Long-term development at the intersection of luxury retail and optical craft</li></ul> If you're an experienced Optical Assistant who excels in both service and sales, and you'd love to represent an iconic design-led brand in a flagship boutique environment, we'd love to hear from you. Apply now or or contact Kieran Lindley via WhatsApp for more information.

Optical Assistant - Knightsbridge - Luxury British Eyewear

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