customer service assistant

Zachary Daniels

Customer Service Assistant - Brent Cross Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Service Assistant

Spectra Wave

<div>
 
 
 Company Description
 
 
 
 Spectra Wave is a leading provider of innovative audiovisual (AV) solutions designed to enhance the way businesses communicate, collaborate, and connect. Focused on creating seamless and impactful experiences, we partner with organizations to deliver user-friendly and technologically advanced AV systems. Our services include AV system design, unified communications, digital signage, professional audio solutions, and system support. From corporate boardrooms to classrooms and command centers, Spectra Wave delivers custom solutions that amplify messages and simplify technology.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Customer Service Assistant located in Riyadh, Saudi Arabia. This position serves as the first point of contact for our clients and visitors, playing a critical role in delivering an exceptional and professional impression of Spectra Wave. The ideal candidate will be a proactive, organized, and friendly professional responsible for providing comprehensive administrative and customer service support.
 
 
 
 Key Responsibilities
 
 
 
 
 
 Customer Service &amp; Client Management:
 
 
 
 <ul>
 <li>
 Answer incoming phone calls, greet clients, and professionally record their basic information and service requirements.
 </li>
 <li>
 Accurately log all client interactions and potential sales leads into the Customer Relationship Management (CRM) system.
 </li>
 <li>
 Proactively follow up with clients regarding quotations and proposals sent to them.
 </li>
 <li>
 Conduct post-service and post-quotation client satisfaction surveys to gather feedback and ensure high service standards.
 </li>
 </ul>
 
 
 
 Front Desk &amp; Office Administration:
 
 
 
 <ul>
 <li>
 Greet and welcome all visitors and clients in a warm and professional manner.
 </li>
 <li>
 Manage the main reception area, answer phone calls, and direct inquiries to the appropriate department or individual.
 </li>
 <li>
 Handle and distribute daily correspondence, including emails, messages, mail, and packages.
 </li>
 <li>
 Schedule appointments and manage meeting room bookings to ensure efficient use of office space.
 </li>
 <li>
 Assist with a variety of administrative tasks to support office organization and daily operations.
 </li>
 <li>
 Provide reliable support to HR and management with assigned daily office tasks.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 High school diploma required; additional qualifications in Office Administration are a plus.
 </li>
 <li>
 Strong knowledge of AV Industry is a plus.
 </li>
 <li>
 Previous experience in a customer service, receptionist, or administrative assistant role is preferred.
 </li>
 <li>
 Fluent in Arabic and English&nbsp;(both speaking and writing) is highly advantageous.
 </li>
 <li>
 Strong communication, interpersonal, and customer service skills with a professional phone etiquette.
 </li>
 <li>
 Professional appearance and a positive, client-focused attitude.
 </li>
 <li>
 Good computer skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 <li>
 Familiarity with CRM software and office equipment (e.g., printers, phone systems).
 </li>
 <li>
 Highly organized, reliable, and able to multitask effectively in a dynamic environment.
 </li>
 </ul>
 
 
 How to Apply
 
 
 <ul>
 <li>
 If you are a motivated and organized individual looking to grow your career in a dynamic technology company, we encourage you to apply.
 </li>
 </ul>
</div>

British Council

<div>Role Title
Customer Service Assistant (male and female)
Role Information
Role Type Pay Band Location Duration Reports to:
Hourly paid 40 SAR / hour Jeddah / Riyadh / Khobar Yearly contract (renewable) Customer Service Manager 
Role purpose
To provide support to Customer Service daily work in terms of supporting Customer Service,
acting as first contact point for the customers at the front office or call centre and reporting
feedback regularly for improvement. 
About us
The British Council is the UK&rsquo;s international organisation for cultural relations and educational
opportunities. We create friendly knowledge and understanding between the people of the UK
and other countries. We do this by making a positive contribution to the UK and the countries
we work with &ndash; changing lives by creating opportunities, building connections and engendering
trust.
We work with over 100 countries across the world in the fields of arts and culture, English
language, education and civil society. Each year we reach over 20 million people face-to-face
and more than 500 million people online, via broadcasts and publications. Founded in 1934, we
are a UK charity governed by Royal Charter and a UK public body. 
Geopolitical/SBU/Function overview:
Customer Service KSA is one of the busiest centres in the region, offering high quality teaching,
examinations and a range of other educational and cultural services. The main aim of this job is
to maintain regular communication with customers visiting the front office for any services and to
be responsible for some admin work related to placement test and registration period. 
Main opportunities/challenges for this role:
The British Council is open to customers from 9:00 to 21:00 from Saturday till Thursday.
The Customer Services Team work a range of shifts designed to meet customers&rsquo; needs
within these times and within operational constraints. On occasions, the post holder might
be required to work outside the standard working hours and during the weekend. 
Main Accountabilities: 
&middot; To ensure the smooth day-to-day running of practical aspects of the customer service by: -Photocopying material -To assist TC, exams and CS with display work -To help when necessary to give publicity materials -Keeping the waiting area tidy -Checking the waiting area equipment -Preparing the waiting area and placement tests area &middot; To deliver high standards of customer care by: -Welcoming the customers at the front office and help them to choose the correct option from the queuing system -Calls the waiting list customers -Monitore the waiting area -Directing customers to the placment test classes -Directing Customers enquiries to the right person -Assisting with queries as required -Phoning students to update them on information and services as well as running telephone surveys as requested. &middot; To help with placement testing setup by: -Preparing all rooms as required -Preparing the number cards -Storing tests in a tidy fashion &middot; Respond to all F2F, phone and emails enquiries in a positive and professional manner in accordance with the British Council Customer Service Standards and Policies, as outlined in the Customer Management Framework. &middot; Deliver Teaching Centre and Exams Department registration service enquiries and support in an efficient manner and in accordance with Teaching and Exams Quality Standards. These will help the English and Exams Team meet their ambitious targets. &middot; By following enquiry guidelines, ensure that where appropriate enquiries and feedback are passed on to the relevant British Council person and department. &middot; Refer to the Service Level Agreement to ensure they are clear on what is and what is not expected of them. &middot; Promote and cross sell BC products and services in a professional manner. &middot; Perform Call Centre and front office related administration and financial tasks in a timely manner to ensure smooth running of Call Centre operation
Key Relationships:
The customer service team represent the organisation to a wide range of our audiences,
including in excess of 15,000 individual teacher centre students (including adults, young
learners and their parents) and more than 30,000 examination candidates each year face to
face, as well as more than 35,000 enquiries by F2F, email or telephone each month. These
enquiries cover a range of needs including:
<ul><li>Information about our public, corporate, and Young Learner courses
</li></ul><ul><li>Information about our professional skills courses and workshops
</li></ul><ul><li>Information about the wide range of examinations we offer including IELTS, ESOL,
</li></ul>professional education and school exams. &middot; Requests for information about certification of degrees, qualifications etc &middot; Enquiries about partnerships or other relationships &middot; Assisting students to book placement tests &middot; Solving customer complaints In order to serve our external customers, customer service Agents work particularly closely with the Customer Service Team, Teaching Centre and Exams Departments. Due to the nature of the role they also work closely with our other Project teams.
Role Requirements:
Threshold requirements: Assessment stage
Passport requirements/
Right to work in country Valid &amp; transferable Iqama Saudi nationals are eligible to apply Shortlisting
Direct contact or
managing staff working
with children? Yes IF YES. Appropriate police check N/a
Notes
Person Specification: Assessment stage
Language requirements (DELETE IF NOT APPROPRIATE)
Minimum / essential Desirable Assessment Stage
<ul><li>Ability to communicate very well
</li></ul>in spoken and written English
and Arabic.
Shortlisting
Qualifications
Minimum / essential Desirable Assessment Stage
&sect; Minimum diploma or High school or
equivalent
Shortlisting
Role Specific Knowledge &amp; Experience
Minimum / essential Desirable Assessment Stage
&sect; Experience of dealing with customer
&ndash; One year minimum
Shortlisting 
British Council Core Skills Assessment Stage
&sect; Communicating and influencing (level 1)
&sect; Using technology (level 1) Shortlisting AND Interview
&sect; Managing accounts and partnerships (Level 1)
British Council Behaviours Assessment Stage
<ul><li>Connecting with others (essential)
</li></ul><ul><li>Working together (essential)
</li></ul><ul><li>Being accountable (essential)
</li></ul><ul><li>Making it happen (essential)
</li></ul><ul><li>Creating shared purpose (essential)
</li></ul><ul><li>Shaping the future (essential)</li></ul></div>

A busy and fast paced business with great benefits, and plenty of opportunities for career progression - join BSS as a Branch Assistant and share our success and good times with a hard-working, friendly bunch of people. The role: The role is varied with no two days being the same. One minute you will be unloading supplier deliveries, the next picking orders or serving customers on the trade counter. You will provide a full sales service to our customers at the trade counter and on the phone. You will also be responsible for general warehouse duties. What we are looking for: When it comes to your existing skills and experience, personality is the first thing we look for. You will be given all the training and support needed to gain the technical skills. What we want is someone who is happy to chat to customers, quick to learn and used to working accurately at pace. You will have a "can do" attitude and be able to multitask whilst working at pace. A forklift licence and/or VDU skills would be an advantage. About us: BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS. We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Shariden private ltd

Job Title: Customer Support ExecutiveCompany: Shariden Pvt Ltd.Location: MahadevapuraJob Type: Full-timeIndustry: RoboticExperience Level: 0-1yearAbout Us:Shariden Pvt. Ltd. is a leading manufacturing company committed to delivering high-quality products and exceptional service to our clients. With a focus on innovation and customer satisfaction, we are expanding our support team to enhance client experiences across all touchpoints.Job Summary:We are looking for a proactive and customer-focused individual to join our team as a Customer Support Executive. In this role, you will act as a liaison between the company and its customers, ensuring timely resolution of queries, processing orders, and maintaining long-term relationships, Provide post sale demo.Key Responsibilities:<ul><li>Handle inbound and outbound customer inquiries via phone, email, and chat.</li></ul><ul><li>Address customer issues and resolve complaints in a professional and timely manner.</li></ul><ul><li>Process sales orders, track shipments, and coordinate with logistics and production teams.</li></ul><ul><li>Maintain and update customer records and databases.</li></ul><ul><li>Provide accurate product and service information to customers via phone/ VC.</li></ul><ul><li>Follow up with customers to ensure satisfaction and encourage repeat business.</li></ul><ul><li>Work closely with the sales and operations teams to improve customer experience.</li></ul><ul><li>Prepare reports and documentation as required by management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline (preferred).</li></ul><ul><li>6 months -3 years of experience in customer support</li></ul><ul><li>Excellent communication skills in English, [regional language, if applicable].</li></ul><ul><li>Strong problem-solving and interpersonal skills.</li></ul><ul><li>Familiarity with CRM systems and MS Office (Excel, Word, Outlook).</li></ul><ul><li>Ability to multitask and manage time effectively..</li></ul>Job Type: Full-timePay: &#8377;18,000.00 - &#8377;23,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Pizza Hut

Whats on the menu: DailyPay! Opportunity to advance quickly- we will train you! Food Discounts Flexible Hours Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! or Text adtpizzahut to 242424 At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives.Flexible day, evening and weekend hours are available.WHAT ARE WE LOOKING FOR? You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork. Youre at least 16 years old (18 if you want to be a driver.) If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

Customer Service Assistant - Pizza Hut

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Customer Service Assistant - Pizza Hut