customer service assistant

Seair Xpress Logistics Pvt. Ltd.

Seair Xpress Logistics Pvt. Ltd. is a logistics company offering total logistics solution for export and import by air and sea. We count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We&rsquo;re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have experience in sales, as the opportunity may arise to promote company products and services. The most successful customer service representative will have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, the representative will be integral in reinforcing our reputation for exceptional customer service.Objectives of this roleManage inbound and outbound calls and emails with knowledge and efficiencyIdentify and address customer needs, with a goal of total satisfactionProvide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customersResponsibilitiesBuild expert, dynamic knowledge of the company&rsquo;s servicesEngage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationshipsRespond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status &amp; complaintsRequired skills and qualificationsHigh school diploma or equivalentSuccessful experience in a corporate environmentStrong communication skills, including active listening and clear articulationAbility to solve problems, alleviate conflicts, and escalate tactfullyAbility to multitask, manage time, and prioritizeAbility to work individually and as a team memberPreferred skills and qualificationsJob Type: Full-timePay: &#8377;10,000.00 - &#8377;12,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Customer Service Assistant

Steelhide LLC

We are a fast-growing building materials distributor looking for a motivated to join our team in Dallas. This is a hands-on role at the center of our expansion, with significant potential for growth within the company.What You&rsquo;ll Do<ul><li>Manage our social media presence (organic posts + paid campaigns).</li><li>Update and maintain our website content (photos, brochures, product info).</li><li>Collect and organize leads, handle first contact, and manage our CRM.</li><li>Answer incoming calls through our marketing line and assist customers.</li><li>Support email and SMS marketing campaigns.</li><li>Coordinate with external designers and web developers.</li></ul>What We&rsquo;re Looking For<ul><li>1&ndash;2 years of experience in running digital campaigns on social media pages, both organic and paid formats. Higher education may be a plus, but our priorities are experience and attitude.</li><li>Strong communication and organizational skills.</li><li>Comfortable with social media platforms, CRM tools (ZoHo), and Microsoft Office/Google Workspace.</li><li>Experience in building materials or B2B is a plus.</li><li>Bilingual English/Spanish is a strong plus.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Medical insurance.</li><li>Paid time off and holidays.</li><li>Nationwide and international exposure.</li></ul>A chance to be part of a small company on the verge of explosive growth&mdash;your role will be vital, and the opportunities to advance with us are immense.Job Type: Full-timePay: $20.00 - $21.63 per hourExpected hours: 40 per weekBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Customer Service & Marketing Assistant

Resurgence Management, inc.

We are a local sales firm specializing in customer service and business development for small to medium-sized brands. As a result of high demand and current expansions, our need for a Business Development Assistant has increased and we are looking to fill the position as soon as possible. Our team is looking for a dynamic, results-driven candidate to join our Business Development team and be a part of a company that continuously raises the bar in the realm of sales experiences. We thrive on building lasting relationships, which is why we have trained our business development and customer service team to represent our clients with transparency and dependability.The Business Development Assistant works closely on performance-driven consumer outreach campaigns, providing innovative and strategic ideas to help drive sales revenue for our paramount client accounts, making this entry level Business Development Assistant position the most significant of any entry role that we offer. The right candidate for the Entry Level Business Development Assistant role can expect growth opportunities that reflect their unmatched work ethic and dedication.Primary Business Development Assistant Responsibilities:<ul><li>Manage customer inquiries in a positive and professional manner through effective product knowledge, customer engagement, and escalation as needed</li><li>Assist in creating and implementing customer experience and consumer outreach campaigns to drive revenue and visibility for clients</li><li>Direct sales and customer care with consumers who have shown signs of interest</li><li>Communicating ideas and problem-solving effectively in a fast-paced environment</li><li>Providing thoughtful solutions to inquiries and easing client and customer concerns</li><li>Monitoring personal feedback as a customer service representative and working towards continuous improvement in your scores</li><li>Working efficiently with a team as well as on your own, in order to reach a goal</li><li>Attending quarterly training and networking events</li><li>Continually learn about new products, industry trends, and skills</li></ul>Qualities of a Business Development Assistant Candidate:<ul><li>One year of experience in a customer-facing or sales role preferred</li><li>Strong communication and customer service skills</li><li>Skilled at multitasking in a fast-paced environment</li><li>Desire to assist a company grow and develop career goals within the team</li><li>A self-driven, motivated personality</li><li>The ability to troubleshoot and problem-solve</li><li>Goal-oriented with the ability to plan and execute</li><li>Professional, Dedication, and Reliability</li></ul>Job Type: Full-timePay: $5,000.00 - $7,000.00 per monthBenefits:<ul><li>Employee assistance program</li><li>Professional development assistance</li></ul>Work Location: In person

Business Development Assistant

IT Empire Private Limited

Job Title: Customer Support AssistantLocation: Peoples colony 2, Faisalabad Job Type: Full-TimeJob Summary:We are looking for a Customer Support Assistant to provide excellent service and support to our customers. The ideal candidate will handle inquiries, resolve issues, and ensure customer satisfaction by delivering prompt, professional, and friendly assistance across various communication channels.Key Responsibilities:<ul><li>Respond to customer queries via phone calls, emails, live chat, or social media.</li><li>Provide accurate information about products, services, and company policies.</li><li>Assist customers in placing orders, processing payments, or resolving account-related issues.</li><li>Handle complaints with professionalism and escalate complex cases to the relevant department.</li><li>Maintain detailed records of customer interactions, feedback, and actions taken.</li><li>Follow up with customers to ensure their issues are resolved and they are satisfied with the service.</li><li>Collaborate with internal teams to address recurring concerns and improve customer experience.</li><li>Meet or exceed daily/weekly performance targets for response time, resolution rate, and customer satisfaction.</li></ul>Requirements:<ul><li>High school diploma or equivalent; Bachelor&rsquo;s degree in Business, Communication, or related field preferred.</li><li>Previous experience in customer service, call center, or client support roles is a plus.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to remain calm and professional under pressure.</li><li>Proficiency in using CRM software, Microsoft Office, and email/chat tools.</li><li>Flexible to work in rotational shifts, weekends, or holidays if required.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Faisalabad Peoples Colony No.2: Reliably commute or planning to relocate before starting work (Required)</li></ul>Location:<ul><li>Faisalabad Peoples Colony No.2 (Required)</li></ul>Work Location: In person

Customer Support Assistant

Uma Ornaments

Job Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, Mumbai Salary: &#8377;20,000 &ndash; &#8377;25,000 per month CTCEmployment Type: Full-Time Company: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact between the company and its customers, ensuring smooth communication, efficient order processing, and prompt issue resolution. This role requires strong interpersonal skills, a customer-first approach, and the ability to multitask in a fast-paced jewellery manufacturing environment.Key Responsibilities:<ul><li>Customer Inquiries: Respond to customer queries via phone, email, and in-person, offering prompt and helpful assistance.</li><li>Order Management: Assist with entering and tracking customer orders in the system, ensuring accuracy and timely processing.</li><li>Product Information: Provide up-to-date details on product availability, pricing, and specifications.</li><li>Complaint Resolution: Address and resolve customer complaints professionally and efficiently.</li><li>Coordination: Liaise with internal teams including production and logistics to ensure timely product delivery.</li><li>Customer Feedback: Collect, document, and share customer feedback to help improve service and product offerings.</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience in a customer support or service role, preferably within the jewellery industry.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong problem-solving skills and a customer-centric mindset.</li><li>Proficiency in MS Office Suite and customer management systems.</li><li>Ability to perform under pressure and manage multiple priorities efficiently.</li></ul>Preferred Qualifications:<ul><li>Prior experience working in a jewellery firm or a similar industry.</li></ul>How to Apply:Interested candidates can share their CV via: Email: hr@umaornaments.com WhatsApp: 88280 07902Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Health insurance</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Experience:<ul><li>Customer Support Assistant: 2 years (Required)</li></ul>Location:<ul><li>Andheri, Mumbai, Maharashtra (Required)</li></ul>Work Location: In person

Samsung Electronics

<div>
 
 
 Customer Service I Field Operations Support Assistant Manager
 
 
 
 
 
 
 To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 
 Field Operations Support Assistant Manager
 
 involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 
 <ul>
 <li>
 Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
 </li>
 <li>
 Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
 </li>
 <li>
 Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
 </li>
 <li>
 PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
 </li>
 <li>
 Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
 </li>
 <li>
 Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
 </li>
 <li>
 Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
 </li>
 </ul>
 
 
 
 
 
 Skills And Qualifications
 
 
 
 
 
 <ul>
 <li>
 B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
 </li>
 <li>
 +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
 </li>
 <li>
 Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
 </li>
 <li>
 Can work under pressure with tight deadlines and can handle escalations calmly and competently.
 </li>
 <li>
 Ability to collaborate with international teams and adapting strategies to align with global plan.
 </li>
 <li>
 Demonstrated skills at multi-tasking, planning and organization.
 </li>
 <li>
 Strong analytical and problem solving skills with result oriented mindset.
 </li>
 <li>
 Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
 </li>
 <li>
 Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
 </li>
 <li>
 Advanced English skills, excellent written and verbal communication skills.
 </li>
 <li>
 Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
 </li>
 </ul>
 
 
</div>

Field Operations Support Assistant Manager

Tesla

<div>What to Expect<div>
Tesla is looking for a Service Assistant to work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to join our service team. We are looking for self-motivated team players with a positive attitude and individuals who value customer satisfaction. The Service Assistant is a key contributor to the Tesla experience.</div> 

What You'll Do<div><ul><li>
Vehicle cleaning (washing and minor detailing) and shop management</li><li>
Deliver vehicles between production, service, and sales operations</li><li>
Parts runner - expedite parts requirements as directed from Parts Operations</li><li>
Truck &amp; trailer service and maintenance</li><li>
Other duties as assigned to meet business needs</li></ul></div> 
What You'll Bring<div><ul><li>
Valid driver's license required</li><li>
Great work ethic &amp; team player</li><li>
Ability to lift 50 - 60 pounds</li></ul></div> 
Compensation and Benefits<div>
Benefits</div><div>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
<ul><li>Aetna PPO and HSA plans &gt; 2 medical plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li> 
</ul></div> 
 
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 
 
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Service Assistant

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