customer service assistant

Doximity 

<p><strong>Location: </strong>Remote  <br /><strong>Type: </strong>Full-time / Part-time</p><p>We are hiring a <strong>Virtual Assistant / Customer Service Rep </strong>to support our clients online.</p><p><strong>Responsibilities:</strong><br />Respond to customer inquiries via email, chat, and WhatsApp.</p><p> Handle orders, complaints, and follow-ups professionally.</p><p> Manage schedules, emails, and admin tasks.</p><p>Maintain customer records and data accurately.</p><p><strong>Requirements:</strong><br />Excellent written + verbal communication skills.</p><p> Good internet + laptop/smartphone.</p><p> Familiar with WhatsApp, Email, Google Sheets, and CRM tools.</p><p>Self-motivated, organized, and customer-focused.</p><p> Prior VA/Customer Service experience is a plus.</p>

Customer service/Virtual assistant

Kennebunk Savings

Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do. Our Core Values– Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief. They guide our day to day actions – from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another. Our Core Values form the foundation of our culture. Embodying them forms the basis of what makes for a successful employee at Kennebunk Savings.
<br><br>
<b>Scope of Work:</b><br>
The individual in this role will accurately and efficiently process a variety of customer transactions. This individual will be knowledgeable of our company’s products and services to effectively meet the customer’s needs and provide a high level of customer service.
<br><br>
<b>Essential Functions (3):</b><br>
<ul>
<li>Transaction Processing/Cash handling - Process a variety of transactions accurately and efficiently which may include deposits, withdrawals, loan payments, check cashing, verifying incoming/outgoing cash, and daily balancing of cash drawer/vaults</li>
<li>Customer Experience– Displays the following attributes: friendly, outgoing, professional, courteous, projects a positive image, resolves problems quickly and efficiently, and is respectful to customers.</li>
<li>Product/Technical Knowledge – Maintains a working knowledge of company products and services in order to communicate effectively with customers. Proficient with technology required for this position.</li>
</ul>
<b>Other Duties & Responsibilities:</b><br>
<ul>
<li>Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer</li>
<li>Understands, supports and adheres to organizational policies and procedures</li>
<li>Consistently emphasizes the importance of teamwork in the department and company at large</li>
<li>Responsible for keeping abreast of company news and information</li>
<li>Responsible for completing required training and policy review</li>
<li>May serve on various committees</li>
<li>Willingness to take on additional tasks and duties</li>
</ul>
<b>Certifications & Licenses Required:</b><br>
<ul>
<li>N/A</li>
</ul>
<b>Desired Knowledge, Skills & Abilities:</b><br>
<ul>
<li>Displays high level of regard for trust and confidentiality</li>
<li>Has a working knowledge of Microsoft Office Products</li>
<li>Displays strong written and verbal communication skills</li>
<li>Displays strong organization skills and the ability to multi-task to meet established deadlines</li>
<li>Demonstrates a high level of accuracy and attention to detail</li>
<li>Effectively uses analytical skills to solve technical, as well as, non-technical problems</li>
<li>Prior knowledge of banking regulations is preferred</li>
<li>Ability to adapt to change</li>
</ul>
<b>Desired Job Experience:</b><br>
<ul>
<li>Experience in a professional, service focused and fast-paced environment</li>
</ul>
<b>Desired Education:</b><br>
<ul>
<li>High school or General Education Diploma</li>
</ul>
<b>Working Conditions & Minimum Physical Requirements:</b><br>
<ul>
<li>Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards</li>
<li>Dexterity of hands and fingers to operate a computer and other office equipment</li>
<li>Lifting and moving of moderately heavy objects on occasion</li>
<li>Standing for extended periods of time</li>
</ul>
External and internal applicants, as well as position incumbents who become disable as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
<br><br>
Last Updated 04/26/2022

Hannaford Drive - Customer Service Assistant I (Teller)

The Cleaning Authority

<p>The Cleaning Authority of Solon is a family-owned business built on strong family values, teamwork, and a commitment to providing exceptional service to our customers. As our company continues to grow, we are looking for an organized, dependable, and hardworking Administrative Assistant to help keep our office running smoothly each day.</p><p><b>Responsibilities</b></p><ul><li>Answer incoming phone calls and assist customers professionally and courteously.</li><li>Respond promptly to new customer inquiries and leads.</li><li>Schedule appointments and support daily office operations.</li><li>Organize and maintain office supplies and inventory.</li><li>Assist with administrative tasks, data entry, and record keeping.</li><li>Support communication between customers, management, and cleaning teams.</li><li>Help ensure the office operates efficiently while our cleaning teams are in the field.</li></ul><p><b>Qualifications</b></p><ul><li>Strong organizational and time-management skills.</li><li>Excellent communication and customer service abilities.</li><li>Attention to detail and ability to multitask.</li><li>Proficient with computers, email, and basic office software.</li><li>Self-motivated, dependable, and eager to learn.</li><li>Previous administrative or customer service experience is preferred but not required.</li></ul><p><b>What We're Looking For</b></p><p>We are seeking someone who takes pride in their work, enjoys helping people, and can stay organized in a fast-paced environment. As the number of customer inquiries continues to grow, we need a team member who can help us maintain the high level of service our customers expect.</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Administrative Assistant for The Cleaning Authority of Solon

Joe Close Insurance Agency

<p><b>Job Summary</b></p><p>We are seeking a dynamic and detail-oriented Production Assistant to join our team! In this role, you will support various aspects of customer service, office management and data entry. This position offers an opportunity to develop your skills in a fast-paced, collaborative environment while gaining hands-on experience in the insurance industry.</p><p><b>Responsibilities</b></p><ul><li>Assist with customer service</li><li>Support insurance agents</li><li>Manage calendars, set appointments, data entry, answer office phone</li><li>Excellent organizational skills with the ability to multitask in a fast-paced setting while maintaining attention to detail. !</li></ul><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Language:</p><ul><li>Spanish  (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Sedalia, MO 65301 (Required)</li></ul><p>Work Location: In person</p>

Production Assistant

University Enterprises Inc

<div><p>The California Student Aid Commission (CSAC) is the principal state agency responsible for administering financial aid programs for students attending public and private universities, colleges, and vocational schools in California. OUR MISSION: Promoting educational equity by making postsecondary education affordable for all Californians. OUR VISION: Transforming lives by creating educational opportunities for the state&rsquo;s diverse population, driving its social and economic well-being to ensure a promising future for all.<br>
</p><p></p><p>To learn more about CSAC visit: https://www.csac.ca.gov/about
</p><p>To learn more about our programs visit: https://www.csac.ca.gov/students
</p><p>WebGrants 4 Students (WG4S) portal: https://mygrantinfo.csac.ca.gov/</p></div>
<br><div><p>Are you passionate about helping other students and families navigate the financial aid process? Looking for hands-on experience that will boost your resume and give you insight into a unique industry? If you're detail oriented and enjoy helping people, this job is for you!
</p><p>The California Student Aid Commission (CSAC) is the state's primary agency for managing financial aid programs for students attending colleges, universities and vocational schools across California. CSAC is seeking to hire a Student Assistant to join our Customer Assistance and Processing Unit (CAPU). In this role, you'll provide friendly, accurate and timely customer service in a high-volume environment, helping students, parents and the public learn about financial aid programs such as:
</p><ul><li>Cal Grant
</li></ul><ul><li>California Dream Act Application
</li></ul><ul><li>Middle-Class Scholarship
</li></ul><ul><li>Chafee Grant for Foster Youth
</li></ul><ul><li>Golden State Teacher Grant
</li></ul><p>What you'll do:
</p><ul><li>Answer calls through our automated call system and assist with answering financial aid questions.
</li><li>Help process student forms and applications.
</li></ul><p>You'll work closely with our CAPU team and report to the Supervising Program Technician II and CAPU Manager. This is a great opportunity to develop communication, problem-solving and customer service skills while making a real difference for students across California.</p></div>
<br><div><div><div><div><div><p><b>Conditions of
 </b></p><p><b>Employment<br>
</b></p></div><p></p><div><p>This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.<br>
</p><p></p><p>Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.<br>
</p><p></p><p>UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week&rsquo;s notice.<br>
</p><p></p><p>UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.<br>
</p></div></div><br>
<p></p><div><div><p><b>Prerequisites<br>
</b></p></div><p></p><div>Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list. To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf<br>
<p></p><p>Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.
<br>
<br>
Students declared major must match the major(s) listed in the job posting.<br>
</p></div></div><br>
<p></p><div><div><p><b>Majors/Fields of Study<br>
</b></p></div><p></p><div><p>Anthropology, Asian Studies, Business Administration, Communication Studies, Education, Ethnic Studies, Family &amp; Consumer Sciences, Geography, Liberal Studies, Political Science, Public Policy and Administration, Social Science, Social Work, Sociology, Psychology, or Women's &amp; Gender Studies.<br>
</p></div></div><br>
<p></p><div><div><p><b>Work Schedule<br>
</b></p></div><p></p><div><p>F lexible workdays and work hours, Monday &ndash; Friday, between 8 AM &ndash; 5 PM. The final work schedule will be determined by the supervisor.<br>
</p></div></div><br>
<p></p><div><div><p><b>Additional Work Schedule<br>
</b></p></div><p></p><div><p>Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday &ndash; Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).<br>
</p></div></div><br>
<p></p><div><div><p><b>Compensation<br>
</b></p></div><p></p><div><p>$16.90 - $17.65 per hour.<br>
</p></div></div><br>
<p></p><div><div><p><b>Minimum Qualifications<br>
</b></p></div><p></p><div><ul><li>Ability to work in a call center environment where electronic records must be accessed and updated quickly and accurately.
</li><li>Ability to demonstrate patience, tact, flexibility, and good organizational skills.
</li><li>Ability to learn operational knowledge of program applications and computer systems.
</li><li>Ability to learn the technical aspects of the program for completion of daily assignments, which include processing applications, and corresponding via phone and email.
</li>Strong communication skills are required for this position.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Preferred Qualifications<br>
</b></p></div><p></p><div><ul><li>Bi-lingual in Spanish is a plus.
</li>Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Duties and Responsibilities<br>
</b></p></div><p></p><div><ul><li>Using the knowledge and application of current legislation, regulations, and established policies/guidelines, provides assistance via incoming calls to students, parents, school financial aid administrators and the financial aid community in a prompt and courteous manner.
</li><li>Ensures rules and regulations of the Information Practices Act and the Public Records Act are applied when disclosing information to students, parents, school financial aid administrators, and the general public.
</li><li>Utilize computer skills to document customer contacts and input information as instructed and applicable.
</li><li>Performs general customer account maintenance and updates as appropriate.
</li><li>Provides technical assistance and education regarding WebGrants4Students access, navigation, and browser/display issues.
</li><li>Troubleshoots technical registration issues for WebGrants4Students related to error messages received, including the escalation of technical errors for additional research and resolution.
</li><li>Handle sensitive calls from customers, including distressed and upset customers, in a professional manner and referring them to a supervisor as appropriate/instructed.
</li><li>Ensures more complex calls and issues are escalated appropriately for resolution by an analyst or supervisor/manager.
</li><li>Review and process a variety of the most difficult, sensitive in nature, semi-technical supplemental program forms.
</li><li>Correspond/respond to customers via e-mail and take appropriate action(s) in response to written correspondence.
</li><li>Work in a team and Business Process Improvement environment and make recommendations for continuous improvements.
</li>Tracks and log student forms as well as gathers telephone statistics for the program as instructed.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Physical Requirements<br>
</b></p></div><p></p><div><p>Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.<br>
</p></div></div><br>
<p></p><div><div><p><b>Working Conditions<br>
</b></p></div><p></p><div><p>Work is performed in a remote environment.<br>
</p><p></p><p>Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.<br>
</p></div></div><br>
<p></p><div><div><p><b>Application Instructions<br>
</b></p></div><p></p><div><p>Please complete all fields of the employment application. Include your educational history in the &ldquo;Educational Experience&rdquo; section and any employment history in the &ldquo;Employment Experience&rdquo; section of our application.<br>
</p><p></p><p><b>Apply by: August 8, 2026</b></p></div></div></div></div></div><p></p>

Student Assistant - Customer Assistance and Processing Unit - Remote

K12 Scholars

<p>At SSC, we believe everyone deserves the opportunity to build a meaningful career. We are committed to creating employment opportunities for qualified individuals with disabilities and strongly encourage applicants with disabilities, including wheelchair users and individuals with mobility impairments, to apply.</p><p>We are looking for a dependable and organized <b>Remote Administrative Assistant</b> with strong computer skills to support our growing team.</p><p>Position Details</p><ul><li><b>Location:</b> Work From Home (Remote)</li><li><b>Annual Salary:</b> $15,000&ndash;$18,000</li><li><b>Flexible Schedule</b></li><li><b>No Fixed Hours</b></li><li>Some days may require only <b>1&ndash;2 hours</b> of work, while other days may be busier depending on business needs.</li><li>Paid Training Provided</li></ul><p>Responsibilities</p><ul><li>Answer phone calls and respond to emails</li><li>Schedule appointments and manage calendars</li><li>Data entry and maintain accurate records</li><li>Follow up with families, instructors, and staff</li><li>General administrative and customer service support</li><li>Assist with day-to-day office operations</li></ul><p>Qualifications</p><ul><li>Strong computer and typing skills</li><li>Excellent organizational and communication skills</li><li><b>Fluent in both Spanish and English (Required)</b></li><li>Ability to work independently from home</li><li>Reliable computer and internet connection</li><li>Customer service or administrative experience is a plus</li><li>Positive attitude and willingness to learn</li></ul><p>Benefits</p><ul><li><b>Work from home</b></li><li>Flexible work schedule</li><li>Paid training</li><li><b>401(k) Retirement Plan</b> (eligibility applies)</li><li>Supportive and inclusive work environment</li><li>Opportunity for growth within the company</li></ul><p>If you're looking for a flexible remote position where your work makes a difference, we'd love to hear from you.</p><p><b>Apply Today</b></p><p>SSC is an Equal Opportunity Employer. We celebrate diversity and are committed to providing an inclusive workplace with equal employment opportunities for all qualified applicants, including individuals with disabilities. Reasonable accommodations are available throughout the hiring process.</p><p>Pay: $15,000.00 - $18,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li></ul><p>Work Location: Remote</p>

Remote Administrative Assistant (Work From Home) Individuals with Disabilities Encouraged to Apply

Emirates

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Cabin Services Assistant
 </strong>
 you will, organise, hygienically clean and personalise the A380 Shower Spas with the objective of ensuring each First Class customer who uses this unique onboard feature is delighted by the experience. The primary area of responsibility is Shower Spa cleanliness and personalisation; however, maintenance of First, Business and Economy Class lavatories, First and Business Class Lounges and general cabin areas is also a responsibility of this role, all to project a positive company image to our customers.
 <br/>
 <br/>
 The role is to clean designated aircraft areas and does not overlap with or replace normal Cabin Crew service duties. The CSA will report to the Purser, or the SFS, should the Purser be on crew rest or otherwise unavailable.
 <br/>
 <br/>
 <strong>
  In This Role, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform inventory control function confirming products are loaded in the correct quantities. This to ensure onboard facilities can be correctly serviced, in-flight replenishments can be made and a wide range of products will be available for customers to select from in using the facilities.
  </li>
  <li>
   To check Shower Spa and lavatory cleanliness prior to passenger boarding placing appropriate amenity items to prepare for passenger use.
  </li>
  <li>
   To promptly and hygienically clean the Shower Spas after every customer use with appropriate cleaning materials, using the CSA Checklist as a guide to meet required standards.
  </li>
  <li>
   To Personalise the Shower Spa for each customer at the allocated time from the Shower Spa Reservations System, with selected products displayed in the appropriate manner to delight customers who are using the facility.
  </li>
  <li>
   To ensure no customers enter the Shower Spa once it has being personalised for a customer&rsquo;s use and advise Purser if the Reservation System is running behind schedule. This will guarantee success of the
  </li>
  <li>
   Shower Spa Reservation System and maintain Shower Spa cleanliness for all our First-Class customers.
  </li>
  <li>
   To maintain clean and tidy lavatories by routinely completing the CSA Checklist to meet required standards and ensure all amenity items are available.
  </li>
  <li>
   To maintain an aesthetically pleasing, clean and safe working environment by conducting cabin tidy duties in all passenger cabins and social areas.
  </li>
  <li>
   To report any defects to the Purser so they can be rectified as soon as possible. To respect and protect company assets, the safety of colleagues and customers by immediately reporting any discrepancies, strange noises or smells, abnormal customer behavior, suspicious items to the nearest crew member so that this can be fully investigated.
  </li>
  <li>
   To report for duty on time and ensure conformance to uniform regulations. Respect and obey the chain of command on ground and in-flight and perform duties as directed by the Purser.
   <br/>
   <br/>
  </li>
 </ul>
 Qualification
 <br/>
 <br/>
 <strong>
  To be considered for the role, you must meet the below requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10 Years schooling or equivalent.
  </li>
  <li>
   A minimum of 2 years customer service experience with an international hotel chain/airline/world class service provider.
  </li>
  <li>
   Experience working in Hospitality Industry within housekeeping department would be an advantage.
  </li>
  <li>
   Must be fluent in written and spoken English.
   <br/>
   <br/>
  </li>
 </ul>
 Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
 <br/>
 <br/>
 Salary &amp; benefits
 <br/>
 <br/>
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers.
</div>


Cabin Services Assistant

Search 7645+ Customer service assistant jobs near you this August. New roles added regularly across leading industries. Apply today.