customer service assistant

TULSA CITY-COUNTY LIBRARY

<div><div>If you value excellent customer service experiences and connecting customers with information and entertainment, the Broken Arrow Library has a job for you! The <b>Customer Service Assistant</b> at Broken Arrow Library engages with lifelong learners, students and helps our community connect with needed resources. Qualified candidates should be flexible and adaptable throughout the workday, as well as in the type and location of work to be accomplished in order to provide superior customer experiences.</div>
<div></div><div><div><b>Location:</b> Broken Arrow Library - 300 W. Broadway Ave. Broken Arrow, OK. 74012</div>
<div><b>Salary:</b> $14.42 an hour</div>
<div><b>Status: </b>Part-Time, 30 hours a week</div>
<div></div><div><b>Work Schedule:</b></div>
<div>Monday - 1:30pm - 8:00pm,</div>
<div>Tuesday - 9:30am - 4:00pm</div>
<div>Wednesday - 9:30am - 4:00pm</div>
<div>Thursday - 9:30am - 4:00pm</div>
<div>Friday 9:30am - 4:00pm</div>
<div>Rotating Saturday 8:30am - 5:00pm, off Thursday</div><br>
<div>
</div><div><p><b>The Customer Service Assistant will:</b></p>
<ul><li>Provide top-notch customer service in person and over the phone</li>
<li>Assist with library materials: check in/out, renewals, sorting, and shelving</li>
<li>Help customers use self-checkout machines and digital tools</li>
<li>Issue and update library cards</li>
<li>Maintain neat and organized service areas</li>
<li>Support programming and tech help as needed</li>
<li>Champion our commitment to Equity, Diversity, and Inclusion</li>
</ul>
<p><b>What We&rsquo;re Looking For:</b></p>
<ul><li>Excellent communication and interpersonal skills</li>
<li>Comfort with basic technology and a willingness to learn more</li>
<li>Ability to work flexible hours, including evenings and weekends</li>
<li>A team player who&rsquo;s adaptable and ready to jump in wherever needed</li>
</ul>
<p><b>Qualifications:</b></p>
<ul><li>High school diploma or GED required</li>
<li>Some college coursework preferred</li>
<li>Previous customer service experience is a plus</li>
</ul>
</div><div><div><br>
<b>Physical and Environmental Conditions:</b></div>
<div><br>
Physical Activity: For most positions work regularly requires stooping, bending and light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds). Some positions require moderate physical exertion, such as regularly lifting moderately heavy items (up to 40 pounds) such as crates full of books or pushing heavy (up to 100 pounds) wheeled carts full of books, on a highly frequent basis and/or assuming awkward positions.</div>
<div><br>
Work Environment: Work environment involves everyday risk or discomforts which require normal safety precautions, e.g. use of safe work place practices with office equipment, and or avoidance of trips and falls. For some positions there are usually no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature, and air conditions. For some positions there may be occasional minor discomforts from exposure to less than optimal temperatures (extreme cold or heat) and air conditions due to exposure to the outdoors.</div></div></div></div>

Customer Service Assistant

Partners Bank

<div><h1 class="jobSectionHeader"><b>Customer Service Assistant II</b></h1><div></div><div><b><br>
Department: </b>Branch Administration</div><div><b>
Reports to:</b> Market Manager/Assistant Branch Manager</div><div><b>
Supervises:</b> None</div><div><b>
Status:</b> Full-Time / Non-exempt / On-Site Only</div><div></div><div><br>
Must already be authorized to work in the United States. Relocation is not provided.</div><div></div><div><b><br>
Partners Bank</b> is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.</div><div></div><div><b><br>
Summary for the Customer Service Assistant II:</b></div><div><ul><li>
The Customer Service Assistant (CSA) II performs all the duties of Teller and Customer Service Representatives as needed.
</li><li>Working within established guidelines, policies and procedures, the individual will sell and service all deposit and some consumer loan products, handle various customer inquiries and problem resolution and processes a wide variety of transactions.</li><li>
Is proficient in the use of various teller and customer service equipment and technology.</li><li>
Proactively utilizes needs-based sales techniques to uncover opportunities and recommends appropriate products and services to meet customer needs.</li><li>
Proficient in new account opening, maintenance and the Bank&rsquo;s online banking services.</li><li>
Responsible for the development of new business relationships and maintaining existing relationships.</li></ul></div><div></div><div><b><br>
Job Requirements for the Customer Service Assistant II:</b></div><div><ul><li>
Two or more years teller and/or customer service banking experience in a branch or call center environment.</li><li>
Interacts easily with others and enjoys working with a variety of people and in a team environment.</li><li>
Excellent sales, service, interpersonal and communication skills.</li><li>
Strong organizational, technical and computer skills</li><li>
Adapts well to change and able to effectively multi task</li><li>
Extensive knowledge of teller and customer service processes, policies, guidelines and procedures.</li><li>
Strong product knowledge</li></ul></div><div></div><div><b><br>
Specific Job Functions for the Customer Service Assistant II:</b></div><div><ul><li>
Highly proficient in the processing of a wide variety of various teller and customer service-related transactions and activities</li><li>
Proactively develops cross-sell opportunities and responds to customers&rsquo; inquiries to recommend appropriate product and services to meet their needs.</li><li>
Proficient in opening accounts, assisting with online banking inquiries, services and functionality, performing various account maintenance, handling basic consumer loan requests and making referrals to other lines of business.</li><li>
Maintain and balance cash drawer accurately and efficiently.</li><li>
Provide exceptional service to customers, coworkers and team members.</li><li>
Understand and adhere to various policies and procedures including security, compliance and operations.</li><li>
Participates in on-going job-related training programs including but not limited to sales, service, compliance and product knowledge.</li><li>
Perform additional duties as required.</li></ul></div><div></div><div><i><br>
This Job Description for the Customer Service Assistant II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.</i></div><div></div><div><i><br>
Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.</i></div></div><div></div>

Customer Service Assistant II (Bank CSA)/Req #1170 Onsite Only

Bradford Alan DBA All Book Covers

<p>We are seeking a detail-oriented and personable <b>Accounting &amp; Customer Service Assistant</b> to join our team. This dual-function role is ideal for a motivated professional who thrives in a dynamic environment and enjoys varying daily job responsibilities.</p><p><b>Key Responsibilities</b></p><p><b>Accounting Support</b></p><ul><li>Assist with accounts payable and receivable, invoicing, and payment processing</li><li>Maintain accurate daily posting and data entry</li><li>Maintain accurate filing.</li></ul><p><b>Customer Service</b></p><ul><li>Respond to customer inquiries via phone, email, and in-person in a timely and professional manner</li><li>Prepare and enter job orders and job tickets.</li><li>Maintain and update customer account information and status updates on orders.</li><li>Coordinate with internal departments to ensure client satisfaction.</li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Accounting Assistant/Customer Service

Norcal

<div><p>Position: ACT! Communications Assistant</p>
<p>
Location: Sacramento</p>
<p>
Status: Full-Time</p>
<p>
Salary Range: $48,000 &ndash; $52,920 annually plus benefits package</p>
<p><b>
About the Role</b></p>
<p>
Under the direct supervision of the Program Manager, the Communications Assistant carries out a diverse range of departmental support tasks, including dispatch operations and routine administrative duties.</p>
<p><b>
Essential Functions of the Job</b></p>
<p>
The function of the Communications Assistant, is critical to any operation that involves scheduling and matching appropriate interpreter skills with clients/customers. The Assistant works as a team with the Communications Dispatcher on the scheduling, staging, tracking, and reporting of the day&rsquo;s activities and interfaces with customers and other department staff. The position requires an ability to make decisions in a fast-paced environment, communicate information clearly, and keep a constant focus on the work with appropriate sense of urgency to complete daily tasks.</p>
<p>
The general duties of this position include answering multiple lines of communication, feeding assignment requests into scheduling program, scheduling and assigning work assignments to staff interpreters and independent contractors, keying information into database, processing and dispatching emergency calls, complaints, and other daily tasks at hand.</p>
<p>
The Assistant receives and prepares assignment requests, monitor jobs in progress, inform personnel about logistical problems or updates, and handles customer service-related questions from vendors and clients. Assistant also records and maintains data related to the day&rsquo;s workload such as customer confirmations, emergencies, and customer requests and is mindful of charges and expenses incurred.</p>
<p>
Assist Managers with financial records using QuickBooks Online (QBO), including data entry, account reconciliation, and report generation. Maintain databsase of service contracts. Help with the preparation, review, and tracking of vendor contracts to ensure accuracy, timely renewals, and compliance. Assist with onboarding paperwork for independent contractors. Must have knowledge of QBO, MS Office, MS Teams, Outlook, SharePoint, and other computer programs related to the job.</p>
<p>
Knowledge of the Americans with Disabilities Act (ADA) as it relates to communication access for the Deaf, Hard of Hearing, Deaf-Blind, and speech impaired.
</p><p>Perform other duties as assigned by the Program Manager or CEO.</p>
<p><b>
About you</b></p>
<p>
Education and Qualifications</p>
<p>
College coursework in bookkeeping desired, working knowledge of QuickBooks Online (QBO), and a minimum two years&rsquo; experience in a customer service, dispatching, call center or scheduling field.
</p><p>Overall, a candidate for a dispatcher position should have an ability to solve problems, troubleshoot time-critical emergencies, and multi-task. Detail oriented to reduce incidents of errors. Excellent attendance, time management, organization, computer literacy and effective communication skills, with excellent written and verbal customer services and communication skills. The ability to handle multiple duties in a fast-paced and highly detailed environment. Teamwork is essential.
</p><p><b>The benefits of being a NorCal Employee</b></p>
<div>
Because NorCal Services for Deaf and Hard of Hearing hires the best people, we work hard to provide benefits that make their lives better. We offer a comprehensive benefits program which features:<br>
<ul><li>financial protection through disability, life, accidental death, and dismemberment insurance</li><li>health coverage for you with options to cover family through medical, dental, and vision plans</li><li>a 401k retirement plan</li><li>tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars</li><li>a generous paid time off program in which the benefits increase along with your tenure with the company</li><li>mileage and smart mobile device reimbursement</li></ul></div></div>
<br><div><p>To apply for this job <b>email your details to</b> jobs@norcalcenter.org</p></div>

ACT! Communications Assistant

KB FACILITIES MANAGEMENT

<p><b>ADMIN ASSISTANT MAINTINANCE</b></p><p><b>JOB DESCRIPTION:</b></p><p>KBFM are looking to recruit an experienced Admin Assistant to join our team located at the head office in DHA phase 1, Lahore.</p><p>Job Summary We are seeking a highly organized and detail-oriented Administrative Assistant to support our team in a dynamic office environment. The ideal candidate will possess strong clerical skills and be proficient in various software applications, including Google Suite and QuickBooks. This role is essential in ensuring the smooth operation of our administrative functions, providing excellent phone etiquette, and maintaining accurate data entry.</p><p><b>Key Duties:</b></p><ul><li>Answering incoming calls including dealing with customers regarding product, pricing and delivery lead-times</li><li>Providing written quotations by email</li><li>Processing online orders Raising order paperwork including invoices</li><li>Liaising with suppliers</li><li>Dealing with customer complaints.</li><li>Order checking</li><li>Client assistant</li><li>Customer relationship</li><li>Chasing invoices</li><li>Raising Purchase Orders</li><li>Booking Engineers to Jobs</li><li>General admin &amp; customer service duties</li></ul><p>Job Type: Full-time</p><p>Monday &ndash; Friday 09:00 &ndash; 18:00 (UK time), 14:00pm &ndash; 23:00pm (PK time)</p><p>Salary: Rs 45000</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you available to work right away?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Language:</p><ul><li>English fluently (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Required)</li></ul><p>Work Location: In person</p>

Admin Assistant Maintinance

The Robertson County Association of REALTORS

<p><b>Job Title: Operations Assistant</b></p><p><b>Job Summary</b><br/>The Operations Assistant supports the day-to-day management of our association. This role serves as the first point of contact for members and visitors, always requiring excellent customer service. The position coordinates internal processes, manages records, supports and creates social media content, and assists with educational programming such as class scheduling, proctoring, and reporting to regulatory agencies. This role helps to ensure smooth communication and efficient operations across the association. The Operations Assistant plays a key role in creating a professional, organized, and positive experience for everyone.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the first point of contact by answering phones, responding to emails, and assisting walk-in visitors in a professional, friendly, and customer-focused manner</li><li>Deliver a high level of customer service in all interactions, ensuring positive and professional experiences for members, staff, and visitors</li><li>Assist with daily operational tasks, including but not limited to scheduling, data entry, and document management</li><li>Coordinate communication between committees to support workflow and project progress</li><li>Maintain and update records, spreadsheets, and internal systems</li><li>Track orders, inventory, or project timelines as needed</li><li>Create, schedule, and publish social media and website content across platforms</li><li>Schedule and coordinate educational classes, training sessions, or workshops</li><li>Communicate with instructors and participants regarding class logistics and updates</li><li>Proctor education classes, ensuring guidelines and procedures are followed</li><li>Maintain and submit attendance records for participants to obtain continuing education credit</li><li>Support process improvements by identifying inefficiencies and suggesting solutions</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma or equivalent</li><li>1&ndash;2 years of administrative, operations, customer service, education support, or social media experience preferred</li><li>Strong organizational and time-management skills</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with social media platforms</li><li>Excellent customer service skills are required</li><li>Strong written and verbal communication skills</li><li>Ability to multitask and prioritize tasks</li><li>Attention to detail and a proactive, problem-solving mindset</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience with social media tools and website content updates</li><li>Basic graphic design skills (Canva or similar tools)</li><li>Experience coordinating classes, events, or training programs</li><li>Familiarity with learning management systems (AMS)</li></ul><p><b>Work Environment</b></p><ul><li>Office-based Monday &ndash; Friday: 8:00 am &ndash; 4:30 pm</li><li>May include rare occasional evening or weekend hours</li><li>Pay Range is dependent on experience $15 - $17 per hour, 40 hours per week</li><li>Benefits include sick leave, vacation leave and employer sponsored health insurance, covering a portion of the employee&rsquo;s premium</li></ul><p>Pay: $15.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Operations Assistant

AGRILAND FS

<div><p><b>AGRILAND FS is looking for a well-organized, customer focused Administrative Assistant. This individual will be responsible for a variety of tasks, including but not limited to billing, customer service, and assisting with inventory control.<br>
</b></p><br>
<p>Core Responsibilities:</p><ul><li>
Communicate with customers via phone and in person to answer questions, resolve concerns, and direct requests</li><li>
Maintain accurate bookkeeping records for the facility, including billing and inventory</li><li>
Assist in taking and reconciling physical inventory of the office and location</li><li>
Control and manage cash for the location</li><li>
Assist with customer orders and help sales and operations connect with customers</li><li>
Establish and maintain the professional image of the office</li></ul><p><br>
What we need from you:</p><ul><li>
Demonstrated ability to problem-solve and multi-task in a steady to fast-paced environment</li><li>
Sound business skills, including previous bookkeeping experience</li><li>
Excellent math, written, and verbal communication skills</li><li>
Strong knowledge of Microsoft Office, including Excel and Word</li><li>
Proven capability to learn proprietary software</li><li>
Outstanding customer service</li><li>
Ability to work Saturdays on a flexible schedule</li><li>
Ability to work overtime as necessary</li></ul><p><br>
What we offer our team:</p><ul><li>
Competitive benefits including medical, dental, vision, and life insurance, and more</li><li>
Solid retirement future with a 100% company-funded Pension Plan at no cost to you, plus an additional 401k with company match</li><li>
Resources for career development and opportunities for career advancement</li><li>
Casual office attire with company clothing allowance</li></ul><p><b><br>
Are you a good match to join the AGRILAND FS Team as an Administrative Assistant in Malvern? Apply now!</b></p><p><i><br>
AGRILAND FS is an equal opportunity employer</i></p></div>

Administrative Assistant- Bookkeeper

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