customer service assistant

1004 Mart

The Thai Sales Assistant will be responsible for supporting the sales team in achieving revenue targets by building strong relationships with Thai-speaking customers, ensuring exceptional service, and promoting the company&rsquo;s products effectively. This role requires fluency in Thai, strong communication skills, and a passion for food and hospitality.Key Responsibilities<ul><li>Assist in the day-to-day sales operations, ensuring smooth coordination between customers, suppliers, and the sales team.</li><li>Communicate effectively with Thai-speaking clients to understand their needs and provide tailored product recommendations.</li><li>Prepare and process sales orders, quotations, and invoices accurately.</li><li>Maintain and update customer records in the CRM system.</li><li>Support marketing and promotional activities targeting the Thai market segment.</li><li>Handle customer inquiries, complaints, and requests promptly and professionally.</li><li>Monitor stock levels and coordinate with the procurement team to ensure product availability.</li><li>Assist in translating product descriptions, menus, and promotional materials from English to Thai when needed.</li><li>Participate in trade shows, events, and food-tasting sessions to promote the company&rsquo;s offerings.</li><li>Work closely with the Sales Manager to achieve monthly and quarterly sales targets.</li></ul>Qualifications &amp; Skills<ul><li>Language: Native or fluent proficiency in Thai and good command of English (spoken and written).</li><li>Previous experience in sales, retail, or F&amp;B (Food &amp; Beverage) industry preferred.</li><li>Strong interpersonal and communication skills with a customer-focused mindset.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Basic knowledge of Microsoft Office (Excel, Word, Outlook) and CRM software.</li><li>Team player with a proactive and positive attitude.</li></ul>If you are the person we have been looking for, APPLY NOW!Job Type: Full-timePay: From AED3,500.00 per month

Sales Assistant & Customer Service Assistant

Bake Al Arab Sweets & Pastries LLC

Bake Al Arab, a leading name in the sweets and pastries industry, is looking for an experienced and motivated Sales Assistant to join our team.As a Sales Assistant, you will play a key role in supporting daily sales operations, assisting customers, and ensuring excellent service standards are delivered.Responsibilities<ul><li>Assist in day-to-day sales activities and customer service.</li><li>Handle product inquiries and provide recommendations to customers.</li><li>Ensure proper display and presentation of products.</li><li>Maintain accurate records of sales and transactions.</li><li>Support the team in meeting sales targets and company objectives.</li></ul>Requirements<ul><li>Minimum 2 years of experience in GCC (Gulf Cooperation Council).</li><li>Previous experience in the food industry is preferred.</li><li>Fluent in English (speaking and writing).</li><li>Knowledge of Arabic is an added advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work in a fast-paced environment.</li></ul>What We Offer<ul><li>A dynamic and professional work environment.</li><li>Opportunities for growth and career development.</li><li>Competitive salary and benefits package.</li></ul>How to ApplyIf you meet the above requirements and are excited to join our team, please send your updated CV to: career@bakealarab.com Visit us at: www.bakealarab.comJob Type: Full-time

Sales Assistant

Samsung Electronics

<div>
 
 
 Customer Service I Field Operations Support Assistant Manager
 
 
 
 
 
 
 To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 
 Field Operations Support Assistant Manager
 
 involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 
 <ul>
 <li>
 Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
 </li>
 <li>
 Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
 </li>
 <li>
 Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
 </li>
 <li>
 PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
 </li>
 <li>
 Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
 </li>
 <li>
 Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
 </li>
 <li>
 Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
 </li>
 </ul>
 
 
 
 
 
 Skills And Qualifications
 
 
 
 
 
 <ul>
 <li>
 B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
 </li>
 <li>
 +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
 </li>
 <li>
 Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
 </li>
 <li>
 Can work under pressure with tight deadlines and can handle escalations calmly and competently.
 </li>
 <li>
 Ability to collaborate with international teams and adapting strategies to align with global plan.
 </li>
 <li>
 Demonstrated skills at multi-tasking, planning and organization.
 </li>
 <li>
 Strong analytical and problem solving skills with result oriented mindset.
 </li>
 <li>
 Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
 </li>
 <li>
 Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
 </li>
 <li>
 Advanced English skills, excellent written and verbal communication skills.
 </li>
 <li>
 Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
 </li>
 </ul>
 
 
</div>

Field Operations Support Assistant Manager

Inkling Marketing

We&rsquo;re looking for a dynamic Sales Assistant to join our team! Your responsibilities will include:<ul><li>Assisting customers and providing exceptional service</li><li>Maintaining a well-stocked and organized sales floor</li><li>Supporting the sales team to meet targets</li><li>Handling inquiries and resolving customer concerns efficiently</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to multitask in a fast-paced environment</li><li>A positive, customer-focused attitude</li></ul>If you&rsquo;re enthusiastic and eager to support sales growth, apply today!Job Types: Full-time, Fresher, InternshipPay: &#8377;10,000.00 - &#8377;50,000.00 per monthExperience:<ul><li>total work: 1 year (Preferred)</li></ul>Work Location: In person

Oakridge International School, Bengaluru

<div>
 Date: 25 Aug 2025
 
 
 Location:
 
 
 Abu Dhabi, AE
 
 
 Job ID: 6911
 
 
 School: The British International School Abu Dhabi
 
 
 Company: Nord Anglia Education
 
 
 
 Admissions Assistant (Temporary)
 
 
 
 The British International School Abu Dhabi is looking to appoint an Admissions Assistant to join a well-established, supportive team in a highly successful school.
 
 
 The closing date for applications is 8th September 2025.
 
 
 
 About The Role
 
 
 
 We are seeking a proactive Admissions Assistant to join our team at The British International School Abu Dhabi. As the first point of contact for prospective families, you will deliver outstanding customer service, qualify enquiries, manage admissions records, and support events, re-enrolments, and safeguarding checks. The role requires excellent organisation, attention to detail, and strong communication skills. This is a great opportunity for a customer-focused professional to make a real impact in a dynamic school environment. Please note that this is a temporary role lasting three months.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the first point of contact for prospective families, providing professional and welcoming customer service.
 </li>
 <li>
 Respond promptly to new enquiries, qualify leads, and ensure accurate information is shared about admissions, curriculum, and fees.
 </li>
 <li>
 Maintain and update the admissions database (CRM), ensuring records are accurate and up to date.
 </li>
 <li>
 Support ADEK student registrations, safeguarding checks, sanctions checks, and other compliance requirements.
 </li>
 <li>
 Assist with re-enrolment by liaising with parents, following up with non-respondents, and supporting retention efforts.
 </li>
 <li>
 Coordinate with the admissions and marketing team to support school events, inductions, and family visits.
 </li>
 <li>
 Work collaboratively with colleagues across the school to reflect the school&rsquo;s values and deliver a seamless admissions journey.
 
 
 </li>
 </ul>
 Please click on the following link to access the job description for this vacancy - Admissions Assistant BISAD Job Description .pdf
 
 
 
 About Our School
 
 
 
 The British International School Abu Dhabi is a highly successful, growing school with a committed and inspirational team of teaching professionals at its heart. Our close-knit, supportive team is honoured to be at the centre of our community, educating students aged 3-18, from more than 90 nationalities.
 
 
 The school was originally opened in 2009 and is now widely recognised as one of the leading schools in the Middle East. The school was internationally recognised by winning awards at the prestigious International School Awards in both 2020 and 2021, the only school in the world to do so.
 
 
 To learn more about our school, please visit http://www.nordangliaeducation.com/our-schools/abu-dhabi
 
 
 As an employer, our aim is to create an environment where colleagues are welcomed and are able to bring talents, skills, background and experiences to their roles in an open and inclusive workplace where people from all backgrounds work together with dignity and respect.
 
 
 
 Selection Process
 
 
 
 Applicants should submit a CV, letter of application and the details of two professional referees, one of which should be your current Head Teacher/Principal/Line Manager.
 
 
 
 Safeguarding
 
 
 
 At Nord Anglia Education we are committed to providing a world-class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender or culture. All post holders having regular unsupervised contact with children are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both Country of residence/birth and any Country of residence within the last 10 years.
</div>

Admissions Assistant (Temporary)

Pidilite Industries Limited

<div>
 
 
 
 Job Title:
 
 
 Asst. Manager -
 
 
 Planning &amp; Customer Service &ndash; Organized Retail
 
 
 
 
 Vertical:
 
 
 Manufacturing Operations &amp; SCM
 
 .
 
 
 
 
 
 
 
 
 Job Objective:
 
 
 
 
 The Supply Chain Customer Service Assistant Manager oversees the complete order-to-delivery cycle, ensuring service level improvements through efficient coordination across internal teams, external partners, Customers and logistics service providers. This role demands strategic thinking, operational excellence, and strong leadership to drive service performance and continuous improvement.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Own the end-to-end order fulfilment process from order receipt to final delivery
 </li>
 <li>
 Monitor delivery timelines and proactively resolve delays or disruptions
 </li>
 <li>
 Optimize OTIF (On-Time In-Full) performance and reduce lead times
 </li>
 <li>
 Act as the escalation point for complex customer issues and complaints
 </li>
 <li>
 Build strong relationships with key customers and ensure service-level agreements are met
 </li>
 <li>
 Analyze customer feedback and implement service improvements
 </li>
 <li>
 Collaborate with sales, planning, procurement, logistics, and finance teams to align on order priorities and inventory availability
 </li>
 <li>
 Coordinate with transporters, and warehouse teams to ensure timely dispatch and delivery
 </li>
 <li>
 Lead, mentor, and develop a team of supply chain depot coordinators
 </li>
 <li>
 Conduct regular performance reviews and training sessions to build team capability
 </li>
 <li>
 Track KPIs such as order accuracy, delivery performance (Fill Rate, Lead Time), and complaint resolution time
 </li>
 <li>
 Drive process improvements for organized retail (MT, E-Com, Q-Com and Corporate)
 </li>
 <li>
 Prepare dashboards and reports and customer reviews, implement automation and digital tools to streamline workflows
 </li>
 <li>
 Monthly S&amp;OP inputs reports.
 </li>
 </ul>
 
 
 
 
 
 
 Required Experience:
 
 
 
 <ul>
 <li>
 Minimum 5 years in Customer Service of MT, E-Com &amp; CSD with FMCG, proven experience in process simplification, Project Management &amp; Execution with customer facing experience.
 </li>
 </ul>
 
 
 
 Education:
 
 
 Graduate + MBA preferably in Supply chain Management
 
 
 
 
 Required Competencies &amp; Skills:
 
 
 
 <ul>
 <li>
 Objective Analytical Thinking.
 </li>
 <li>
 Solid understanding of Planning, Customer Service.
 </li>
 <li>
 Expertise in Supply Chain Process optimization.
 </li>
 <li>
 Team Player.
 </li>
 <li>
 Change Management &amp; Project Management.
 </li>
 </ul>
 
 
 
 IT Knowledge:
 
 
 
 <ul>
 <li>
 Expert understanding in SAP.
 </li>
 <li>
 Advance Excel &amp; Microsoft Power Point.
 </li>
 <li>
 Power BI and Automation Tools.
 </li>
 </ul>
</div>

Assistant Manager - Customer Service & Planning

Al Ghalia

We are looking for a friendly, reliable, and customer-oriented Bakery Sales Assistant to join our team. The ideal candidate will assist customers with their purchases, handle transactions, and ensure the bakery is clean and welcoming. You will play an essential role in creating a positive shopping experience and helping our bakery thrive.To apply, send your CV to hrd@alghalia.com and add &quot;Sales Assistant&quot; on the email's subject. We are receiving lots of applications, without adding the job title to the email's subject your application might go to the spam folder.Job Type: Full-timePay: BD120.000 - BD160.000 per monthApplication Question(s):<ul><li>Are you accepting the salary range?</li><li>What is your height?</li><li>What is your weight?</li><li>Can you carry heavy weights and stand up for long hours?</li></ul>Experience:<ul><li>bakery sales assistant: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Sales Assistant (Bakery)

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