customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support representative Jobs in Karachi

customer support representative

customer support executive Jobs in Karachi

customer support executive

international customer service representative Jobs in Karachi

international customer service representative

customer service associate

Renexus Resources

Customer Experience Associate &ndash; International MarketsLocation: Gulshan-e-Iqbal, Karachi (On-site) Employment Type: Full-Time Shift Options:<ul><li>Day Shift: 1:00 PM &ndash; 9:00 PM</li><li>Night Shift: 6:00 PM &ndash; 3:00 AM</li></ul>About the OpportunityRenexus Resource Group is seeking a motivated and personable Customer Experience Associate to join our global support division in Karachi. This is an excellent opportunity for ambitious individuals who excel in communication, problem-solving, and relationship management. Whether you&rsquo;re a fresh graduate eager to launch your career or a seasoned professional looking to expand your international exposure, this role offers a rewarding and growth-oriented environment.Key ResponsibilitiesAs a representative of Renexus on the international stage, you will ensure every client interaction upholds our standards of quality and professionalism. Your day-to-day responsibilities will include:<ul><li>Client Communication: Manage and resolve inbound customer inquiries through phone, email, and live chat with clarity, efficiency, and empathy.</li><li>Issue Resolution: Take ownership of customer issues from start to finish&mdash;investigating, troubleshooting, and providing timely, effective solutions.</li><li>Cross-Functional Collaboration: Coordinate with internal teams to ensure client concerns are addressed promptly and accurately.</li><li>CRM Management: Maintain precise and up-to-date records of client interactions and follow-ups to ensure data accuracy and continuity.</li><li>Performance Excellence: Consistently meet or exceed service-level targets, including response time, quality, and resolution metrics.</li></ul>Ideal Candidate ProfileWe&rsquo;re looking for individuals who combine professionalism with a passion for delivering exceptional service. The ideal candidate will demonstrate:<ul><li>Outstanding Communication Skills: Excellent command of spoken and written English, with the ability to convey ideas clearly and confidently.</li><li>Tech-Savviness: Comfortable working with digital tools, CRMs, and web-based platforms; quick to adapt to new technologies.</li><li>Proactive Mindset: Eager to learn, contribute, and grow within a fast-paced, international business environment.</li><li>Relevant Background: Prior customer service or client-facing experience is a plus, but not essential&mdash;comprehensive paid training is provided.</li></ul>What We OfferRenexus Resource Group believes in recognizing potential and rewarding performance. We provide:<ul><li>Competitive Base Salary: PKR 30,000 &ndash; 50,000 (commensurate with experience and skill).</li><li>Performance Incentives: Monthly performance bonuses with potential earnings exceeding PKR 50,000+.</li><li>Career Development: A structured growth pathway with opportunities for promotion into senior roles.</li><li>Supportive Culture: A collaborative, inclusive, and growth-driven workplace that values initiative and achievement.</li></ul>Join UsIf you&rsquo;re ready to play a key role in enhancing the global customer experience and build a lasting career with a progressive company, we&rsquo;d love to hear from you.Apply now and take your first step toward a future full of growth, learning, and success.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Service Representative

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Salary: Competitive</li><li>Work Environment: Friendly and supportive</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Representative

Snoonu

<div>
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Ability to manage a large number of incoming calls and chats.
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction.
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication.
 </li>
 <li>
 Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
 </li>
 <li>
 Provide accurate, valid, and complete information by using the right methods/tools.
 </li>
 <li>
 Meet personal/customer service team targets and call/chat handling quotas.
 </li>
 <li>
 Follow communication procedures, guidelines, and policies.
 </li>
 <li>
 Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Should have good leadership skills, ability to guide junior team members
 </li>
 <li>
 Minimum academic qualifications: Intermediate/OA Levels.
 </li>
 <li>
 Proven experience of at least 1 year in the customer service department (Call Centre).
 </li>
 <li>
 Familiarity with industry practices and professional standards.
 </li>
 <li>
 Excellent in English or Arabic language (written, oral, and presentation)
 </li>
 <li>
 Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]
 </li>
 <li>
 Able to work in rotational shifts
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 💼 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Customer Support Executive

Legendesk

Requirements:<ul><li>Interpersonal and customer service skills.</li><li>Ability to answer a high volume of calls.</li><li>Freshie or with 6 months of experience in customer services, preferably in US Market.</li><li>Should be excellent in English communication.</li><li>Ability to work independently.</li><li>Strong organizational and time-management skills.</li><li>Minimum qualification must be O' Levels, Intermediate or equivalent.</li></ul>Shift Timings: 9 PM to 6 AM or 7 PM to 4 AM, Monday to Friday.Location: DHA 6What we have for you:<ul><li>Foodpanda Allowance.</li><li>Pick and drop</li><li>Leaves.</li><li>Medical.</li><li>Employee Loyalty Fund.</li></ul>Job Type: Full-timeLocation: DHA 6, KarachiJob Type: Full-timeApplication Question(s):<ul><li>Comfortable working in a night shift with pick n drop? *</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Sales & Support Executive

At-Desk PVT LTD

Job description:<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement<ul><li>International Call Center Background</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li></ul>Monday to Friday, Alternate Saturdays. 1:00pm - 10:00PMLocation: BahadurabadPlease review salary package before applying.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Representative (UK Based Campaign)

Job description:<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement<ul><li>International Call Center Background</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li><li>Flexible, Adaptable, Creative, Energetic attitude.</li></ul>Monday to Friday, Alternate Saturdays. 2:00pm - 11:00PMLocation : Bahadurabad , Karachi (ON-SITE)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Representative - UK Based Campaign

Telemarketing

About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li><li>Make a real impact by helping clients and being part of a professional team.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Recognition and appreciation for your contribution</li><li>Flexible working options</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Pay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal / Gulistan e jauhar Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

CUSTOMER SERVICE REPRESENTATIVE - CSR

Explore 889+ Customer service associate in Karachi this October. Find roles across top companies and apply now to boost your career.