customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

customer service executive Jobs in Karachi

customer service executive

customer support executive Jobs in Karachi

customer support executive

sales associate

customer service associate

UTF Labs

Job DescriptionWe are looking for a Female Client Service Associate who is confident, fluent in English, and experienced in Call Center or BPO operations. The ideal candidate should be a graduate, have good communication skills, and be comfortable using a computer. Candidates living near Gulshan-e-Iqbal will be preferred. Fresh female candidates are also encouraged to apply.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally.</li><li>Communicate clearly and fluently in English.</li><li>Maintain customer records and update information in the system.</li><li>Resolve queries and provide support to customers.</li></ul>Requirements<ul><li>Female candidate (Mandatory)</li><li>Graduate (Minimum bachelor&rsquo;s degree required)</li><li>Must be fluent in English</li><li>Experience in Call Center or BPO industry preferred</li><li>Must have good computer knowledge</li><li>Must live in or near Gulshan-e-Iqbal, Karachi</li><li>Fresh graduates can also apply</li></ul>Job Type<ul><li>Full-time</li><li>Onsite (Karachi &ndash; Gulshan-e-Iqbal)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Female Client Service Associate

International Workplace Group

<div>Community Associate 

At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too. 


The opportunity

As a Community Associate, you&rsquo;ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. 


A typical day at Regus

You arrive 15 minutes before your centre opens to make sure everything is ready and check there&rsquo;s nothing the cleaners have missed.

Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room&hellip; and can you help her set up the projector and take an order for drinks?

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that&rsquo;s lunch.

Early afternoon, you sit down with the Community Manager to discuss the organisation of next week&rsquo;s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything&rsquo;s nice and tidy, it&rsquo;s time to head home. 


About you

We&rsquo;re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
<ul>
<li>A good communicator, with the ability to build strong professional relationships and empathise with people&rsquo;s needs</li>
<li>Happy taking ownership of problems and finding ways to solve them</li>
<li>Positive, enthusiastic and able to adapt to fast-changing situations</li>
<li>Confident using MS Office and other basic IT packages</li></ul> 


What we offer

On top of a competitive salary package you&rsquo;ll enjoy:
<ul>
<li>A bright and inspiring work environment</li>
<li>Training and development opportunities</li></ul></div>

Community Associate

Pakpace

We are looking for a dedicated and customer-focused &quot;Customer Support Associate&quot; to join our team.This is an onsite, part-time position with the potential to become permanent based on performance.Responsibilities:<ul><li>Handle inbound customer calls regarding orders, inquiries, and concerns.</li><li>Confirm customer details such as order information, delivery addresses, and payment status.</li><li>Provide accurate information about products, shipping details, and delivery timelines.</li><li>Assist customers in making changes to their orders (e.g., cancellations, address corrections).</li><li>Resolve customer complaints or issues professionally and efficiently, ensuring customer satisfaction.</li><li>Maintain and update customer records accurately in the system.</li><li>Follow up with customers regarding order confirmations, delivery status, or any outstanding issues.</li><li>Coordinate with the logistics or shipping team to ensure timely and accurate order fulfillment.</li><li>Assist the team in managing order-related queries via email or chat, if required.</li></ul>Qualifications:<ul><li>Intermediate or Bachelor's degree in progress.</li><li>Excellent communication skills (verbal and written).</li><li>Strong listening skills and attention to detail.</li><li>Ability to handle customer complaints and resolve issues effectively.</li><li>Basic understanding of e-commerce and order management processes.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proficiency in basic computer operations (MS Office, Email).</li></ul>Timings:<ul><li>Working Hours: 10 AM &ndash; 7 PM</li><li>Working Days: Monday to Friday</li><li>Location: Gulshan-e-Iqbal</li></ul>Benefits:<ul><li>Competitive Salary Pkg</li><li>Training will be provided</li><li>Growth Opportunities</li></ul>Send your resume with the subject line &ldquo;Customer Support Intern&rdquo; to careers@amzoner.com.Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Associate

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>&middot; Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>&middot; Assist customers via email, live chat, phone, or social media platforms.</li><li>&middot; Process and track orders, refunds, replacements, and cancellations.</li><li>&middot; Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>&middot; Manage customer complaints professionally and provide effective solutions.</li><li>&middot; Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>&middot; Help customers navigate the website and troubleshoot account or payment issues.</li><li>&middot; Monitor and escalate system or product issues to relevant departments.</li><li>&middot; Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>&middot; Understand company products and promotions to guide customers effectively.</li></ul>Skills &amp; Qualifications<ul><li>&middot; Strong communication skills (written and verbal).</li><li>&middot; Customer-focused mindset with patience and problem-solving ability.</li><li>&middot; Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>&middot; Basic understanding of order processing, shipping, and return policies.</li><li>&middot; Ability to multitask and work in a fast-paced environment.</li></ul>Key Competencies<ul><li>&middot; Empathy and active listening</li><li>&middot; Conflict resolution</li><li>&middot; Time management</li><li>&middot; Attention to detail</li><li>&middot; Team collaboration</li></ul>Benefits :<ul><li>&middot; Salary: PKR 20,000 &ndash; 30,000</li><li>&middot; Career growth and development opportunities</li><li>&middot; Innovative and supportive work environment</li></ul>Timings:Monday to Saturday [ 10:00 PM &ndash; 7:00 PM ]Job Type : Full TimeWork Location : In personJob Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Associate ( e-commerce)

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>&middot; Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>&middot; Assist customers via email, live chat, phone, or social media platforms.</li><li>&middot; Process and track orders, refunds, replacements, and cancellations.</li><li>&middot; Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>&middot; Manage customer complaints professionally and provide effective solutions.</li><li>&middot; Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>&middot; Help customers navigate the website and troubleshoot account or payment issues.</li><li>&middot; Monitor and escalate system or product issues to relevant departments.</li><li>&middot; Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>&middot; Understand company products and promotions to guide customers effectively.</li><li>Skills &amp; Qualifications</li><li>&middot; Strong communication skills (written and verbal).</li><li>&middot; Customer-focused mindset with patience and problem-solving ability.</li><li>&middot; Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>&middot; Basic understanding of order processing, shipping, and return policies.</li><li>&middot; Ability to multitask and work in a fast-paced environment.</li></ul>Key Competencies<ul><li>&middot; Empathy and active listening</li><li>&middot; Conflict resolution</li><li>&middot; Time management</li><li>&middot; Attention to detail</li><li>&middot; Team collaboration</li></ul>Benefits :<ul><li>&middot; Salary: PKR 20,000 &ndash; 30,000</li><li>&middot; Career growth and development opportunities</li><li>&middot; Innovative and supportive work environment</li></ul>Timings:Monday to Saturday [ 10:00 PM &ndash; 7:00 PM ]Job Type : Full TimeWork Location : In personJob Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

E-Commerce ( Customer Support )

Maktabat ul Madina Dawat-e-Islami

Job Title: Customer Support RepresentativeJob Type: Full-time Job Summary:Responsible for handling customer inquiries, managing communication channels including WhatsApp, coordinating order confirmations and delivery tracking and maintaining customer satisfaction. Ensures accurate reporting and smooth coordination between sales and support teams.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries across WhatsApp, Social Media and other support channels.</li><li>Confirm orders, coordinate dispatch and track deliveries with relevant teams.</li><li>Provide assistance in resolving customer complaints or concerns efficiently.</li><li>Support the sales team by managing order-related queries and customer feedback.</li><li>Maintain detailed logs of customer interactions, issues and resolutions.</li><li>Collaborate with marketing and sales teams to improve the customer experience.</li><li>Monitor social media platforms for brand mentions and address customer needs proactively.</li></ul>Requirements:<ul><li>High school diploma or equivalent; bachelor's degree is a plus.</li><li>Proven experience in customer service or a related field,</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask, prioritize and manage time effectively.</li><li>Problem-solving mindset with a customer-first attitude.</li><li>Ability to work in a fast-paced environment and adapt to change.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Ongoing training and career development opportunities.</li><li>Supportive and inclusive team culture.</li></ul>Apply Now!Job Type: Full-timePay: Up to Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative

octopus Digital Network

Answer calls professionally and dial follow up<ul><li>Respond to customer inquiries</li><li>Handle and resolve customer complaints</li><li>Provide customers with product &amp; service information</li><li>Process complains and new orders via calls &amp; chats</li><li>Coordination with concerned department in cases, customer query needs to solve on priority basis.</li><li>Follow up the complains and reporting of loop closing to line manager.</li><li>Must be follow instructions and any other task assigned by line manager.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In personExpected Start Date: 08/12/2025

Call Center Agent - Night Shift -Domestic Campaign

Explore 1005+ Customer service associate in Karachi this December. Find roles across top companies and apply now to boost your career.