customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

client relationship executive Jobs in Karachi

client relationship executive

customer service specialist Jobs in Karachi

customer service specialist

customer service associate

Telemarketing

The Customer Service Representative (CSR) is responsible for interacting with customers to handle inquiries, resolve complaints, process orders, and provide information about products and services. The CSR ensures a positive customer experience by delivering prompt, accurate, and courteous support.You are the connection between the company and its customers. Your goal is to make sure customers feel heard, valued, and satisfied.Role Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Customer Service Associate – No Sales, Positive Team

Pakpace

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>Assist customers via email, live chat, phone, or social media platforms.</li><li>Process and track orders, refunds, replacements, and cancellations.</li><li>Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>Manage customer complaints professionally and provide effective solutions.</li><li>Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>Help customers navigate the website and troubleshoot account or payment issues.</li><li>Monitor and escalate system or product issues to relevant departments.</li><li>Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>Understand company products and promotions to guide customers effectively.</li><li>Skills &amp; Qualifications</li><li>Strong communication skills (written and verbal).</li><li>Customer-focused mindset with patience and problem-solving ability.</li><li>Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>Basic understanding of order processing, shipping, and return policies.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Benefits :<ul><li>Salary: PKR 20,000 &ndash; 30,000</li><li>Career growth and development opportunities</li><li>Innovative and supportive work environment</li></ul>Timings:Monday to Saturday [ 10:00 PM &ndash; 7:00 PM ]Pay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

E-Commerce Customer Support (Associate)

1AZ0 Marketing (Pvt) Ltd.

Company Description:At 1AZ0 Marketing PVT LTD, we pride ourselves on being a premier call center that excels in providing top-notch customer service and unparalleled solutions. With a dedicated team and a commitment to excellence, we go above and beyond to connect with customers, resolve their queries, and create positive interactions that build lasting relationships.Qualification And Skills:<ul><li>Customer Service and Customer Support skills</li><li>Interpersonal Skills and Customer Satisfaction experience</li><li>Customer Service Management capabilities</li><li>Excellent english communication skills</li><li>Ability to manage multiple tasks and work in a fast-paced environment</li><li>Experience in a call center or customer support setting is a plus</li><li>Bachelor's degree in Business Administration, Communications, or related field</li></ul>(Students currently enrolled in College or Universities may also apply)Job Type:Full time (Night Shift only)Job Type: Full-timePay: Up to Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>Fluent english (Required)</li></ul>Work Location: In person

CSR (Freshers & O-Levels Student's)

The Customer Support Representative is responsible for assisting customers with inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, chat, or social media</li><li>Resolve complaints and provide appropriate solutions within time limits</li><li>Identify customer needs and guide them to use products/services effectively</li><li>Escalate unresolved issues to senior support staff or relevant departments</li><li>Maintain detailed records of customer interactions and transactions</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Meet performance targets such as response time and customer satisfaction scores</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and multitasking abilities</li><li>Basic knowledge of computer systems and CRM tools</li><li>Ability to remain calm and professional under pressure</li><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus)</li><li>Previous customer service experience is an advantage</li></ul>Timings:Monday to Saturday [ 10:00 AM &ndash; 7:00 PM ]Work Location: In personPay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Associate

The Game Storm Studios

We are looking for a motivated and energetic Customer Service Representative (CSR) to join our E-commerce team. The candidate will be responsible for handling customer calls, assisting customers with product information, and supporting sales by guiding customers through our online store.Key Responsibilities:<ul><li>Make outbound and handle inbound calls to assist customers.</li><li>Provide detailed information about products and ongoing offers.</li><li>Guide customers in placing orders through our Shopify store.</li><li>Build good customer relationships and help increase sales.</li><li>Respond to customer queries in a professional and timely manner.</li><li>Maintain basic records of customer interactions and orders.</li></ul>Requirements:<ul><li>Minimum Intermediate / B.A qualification.</li><li>Fresh candidates are encouraged to apply.</li><li>Good communication skills (Urdu &amp; basic English).</li><li>Basic computer knowledge.</li><li>Ability to handle customer queries confidently.</li></ul>Job Type: Full-time, OnsiteLocation: KarachiIf you're interested in starting your career in E-commerce and Customer Support, we&rsquo;d love to hear from you.To Apply: Send your CV to hr.khi@thegamestormstudios.comJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR) – E-commerce

Subway

A Subway Sandwich Artist prepares sandwiches and other food items for customers. They greet customers, take orders, and make sandwiches exactly the way the customer wants. They keep the store clean, handle cash or card payments, and follow food safety rules. They also help with restocking items and working as part of a team to give good customer service.Main Duties:<ul><li>Greet customers in a friendly way</li><li>Prepare sandwiches, salads, and drinks</li><li>Keep the work area clean and tidy</li><li>Follow hygiene and food safety rules</li><li>Handle payments and give change</li><li>Restock food and supplies</li><li>Work well with team members</li></ul>Requirements:<ul><li>Basic English communication</li><li>Friendly and positive attitude</li><li>Willing to learn and work in a fast-paced environment</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Subway Restaurant Kitchen Staff

TGT Nexus Pvt Ltd

Key Responsibilities:<ul><li>Handle customer queries via calls, chat, and email</li><li>Provide accurate information and resolve customer concerns</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Record and track customer interactions</li><li>Coordinate with internal teams for issue resolution</li></ul>Requirements:<ul><li>Excellent communication skills (verbal and written)</li><li>Strong problem-solving abilities</li><li>Ability to handle pressure and manage multiple queries</li><li>Basic computer skills and familiarity with CRM tools (preferred)</li><li>Prior experience in customer support is a plus</li></ul>Pay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

We’re Hiring: Customer Support Specialist (Night Shift)

Explore 609+ Customer service associate in Karachi this April. Find roles across top companies and apply now to boost your career.