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customer support executive Jobs in Karachi

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customer service associate

IBEX Global

Job Description :ibex Pakistan is seeking a motivated and customer-oriented Global Customer Support Associate to join its Customer Service Department. The role involves handling international customer interactions through voice and chat channels while delivering exceptional service and maintaining high professional standards.Key Responsibilities:- Handle inbound customer inquiries from international clients via calls and chat- Provide accurate information about products, services, and company policies- Resolve customer issues, complaints, and basic technical/service-related concerns efficiently- Maintain detailed and accurate records of customer interactions in CRM systems- Meet individual and team performance targets, including quality and productivity metrics- Escalate complex issues to relevant departments when required- Ensure a high level of customer satisfaction and professionalism at all timesRequirements : - O/A Levels or Matric degree - Excellent verbal and written communication skills in English. - Ability to work independently and thrive in a fast-paced environment.Benefits : - Transport Facility - Permanent Position - Opportunity for career advancement within our growing organization.Salary : 65K - 115KLocation : Ibex Tower, Shahrah e Faisal, KarachiShift : 4pm - 11am (any 9 hours)Job Types: Full-time, FresherWork Location: In personJob Types: Full-time, FresherPay: Rs65,000.00 - Rs115,000.00 per monthWork Location: In person

Customer Support Associate

The Mind Explorer

The Mind Explorer is looking for an enthusiastic Communications Associate with 6 months to 1 year of experience. The ideal candidate should be organized, proactive, and capable of managing communication and coordination effectively with parents, students, and internal teams.Location: B-100 Khulfa-e-Rashideen Road, Block 13D-1, Gulshan-e-Iqbal, KarachiTimings: 10:00 AM to 6:00 PM, 6 days a weekJob Type: Full-Time | On-SiteSalary: Market CompetitiveRequirements:<ul><li>Female candidate (as per role requirement) with a Diploma or Graduate qualification</li><li>6 months to 1 year of relevant experience</li><li>Strong communication and interpersonal skills</li><li>Ability to handle registrations, customer calls, and queries</li><li>Phone Etiquette and Communication skills</li><li>Experience in maintaining fee records, admission records, and student data</li><li>Capable of communicating effectively with parents and managing their concerns</li><li>Ability to follow up and track potential customers</li><li>Ability to handle multiple coordination and administrative tasks efficiently</li><li>Fluent in English</li></ul>Job Description / ResponsibilitiesCommunication &amp; Coordination<ul><li>Act as a point of contact for parents and students, responding to queries and sharing relevant information</li><li>Maintain clear and timely communication regarding schedules, updates, and program details</li><li>Build and maintain positive relationships with parents and students</li><li>Share regular updates, reminders, and announcements</li><li>Support batch coordination and ensure students are informed of any changes</li><li>Help track attendance and follow up on absences when needed</li><li>Maintain accurate records of student information and communication logs</li><li>Assist with admissions-related communication and follow-ups</li><li>Support day-to-day administrative and coordination tasks</li></ul>Interested candidates may send their resumes to: talequest@themindexplorer.comJob Type: Full-timeWork Location: In person

Receptionist (Female)

Xynomics

HPH International is Hiring: Customer Support ExecutiveAre you passionate about helping others and delivering exceptional customer service?Join our dynamic team as a Customer Support Executive and grow your career with us!Location: KarachiJob Type: Full-timeExperience: 2 to 3 yearsKey Responsibilities:Handle customer inquiries via phone, email, and chatProvide accurate information and resolve customer issues efficientlyMaintain records of customer interactionsCollaborate with internal teams for timely issue resolutionRequirements:Excellent communication skills (verbal &amp; written)Strong problem-solving abilitiesProficiency in MS Office and computer skillsPositive attitude and team spiritWhat We Offer:Friendly and professional work environmentCareer growth opportunitiesCompetitive salary and performance-based IncrementApply now at: Careers@hospicaresystems.comJob Type: Full-timeWork Location: In person

Female Customer Support Executive

At-Desk PVT LTD

Job description:<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement:<ul><li>International Call Center Background is mandatory.</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li></ul>Monday to Friday, Alternate Saturdays. 4:00PM - 1:00AM (NIGHT SHIFT)Location: Bahadurabad (on-site)Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (Night Shift - UK Based)

Job Description:ibex Pakistan is seeking a motivated and customer-oriented Global Customer Support Associate to join its Customer Service Department. The role involves handling international customer interactions through voice and chat channels while delivering exceptional service and maintaining high professional standards.Requirements : O/A Levels or a Bachelor&rsquo;s degree Excellent verbal and written communication skills in English. Ability to work independently and thrive in a fast-paced environment.Benefits : Transport Facility Permanent Position Opportunity for career advancement within our growing organization.Salary : 65K - 115KLocation : Ibex Tower, Shahrah e Faisal, KarachiShift : 4pm - 11am (changing 9 hours)Job Types: Full-time, Contract ,FresherWork Location: In personJob Types: Full-time, FresherPay: Rs65,000.00 - Rs115,000.00 per monthWork Location: In person

Customer Success Specialist

We are seeking a motivated and customer-focused Global Customer Support Associate to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:Handle inbound customer interactions for international clients via calls or chatProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and technical/basic service issues in a timely mannerMaintain detailed and accurate records of customer interactions in CRM systemsMeet individual and team performance targets, including quality and productivity metricsEscalate complex issues to relevant departments when requiredMaintain a high level of customer satisfaction and professionalism at all times.Requirements:1. Good written and verbal English Skills. 2. Ability to work in the late nights and rotational shifts. 3. IntermediateAdditional: 1. Previous CSR experience is a plus.Freshers are encouraged to apply as well.Job Types: Full-time, FresherPay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer support

TGTnexus

What you&rsquo;ll do:<ul><li>Handle basic tasks / chat support</li><li>Learn practical, real-world skills</li><li>Work with a young and friendly team</li></ul>What we need from you:<ul><li>Good English communication</li><li>Basic computer knowledge</li><li>Reliability and consistency</li><li>Comfortable working at night</li></ul>What you get:<ul><li>Paid opportunity</li><li>Skill development</li><li>Growth opportunities</li></ul>Pay: Rs55,000.00 - Rs80,000.00 per monthWork Location: In person

HIRING: Night Shift Squad (O/A Level Freshies Welcome)

Explore 473+ Customer service associate in Karachi this May. Find roles across top companies and apply now to boost your career.