customer service associate

Amazon

<div>
 
 Description
 
 
 
 
 Customer Service Associate
 
 
 
 Our mission at Amazon is to be Earth&rsquo;s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that&rsquo;s why you&rsquo;ll find we approach things differently here. You won&rsquo;t be asked to read from a script or learn dialogue by heart. Instead, we&rsquo;ll provide you with the training you need to problem solve for our customers. You&rsquo;ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
 
 
 
 What will you do as a Customer Service Associate?
 
 
 
 As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You&rsquo;ll be the first point of contact for our Arabic and/or English speaking customers by answering their requests through phone, chat and/or email &ndash; this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
 
 
 
 What are your hours?
 
 
 
 This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
 
 
 
 Basic Qualifications
 
 
 
 
 What qualifications do we need from you?
 
 
 
 <ul>
 <li>
 Minimum age: 18 years old
 </li>
 <li>
 Have the right to work in Egypt
 </li>
 <li>
 Minimum qualification of a high school degree - Passed
 </li>
 <li>
 Strong communication skills in [English &amp; Arabic] (both written and oral fluency)
 </li>
 <li>
 Experience working with a computer
 </li>
 <li>
 The availability to work varying shifts from Monday to Sunday within our operating hours
 </li>
 <li>
 Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
 
 
 </li>
 </ul>
 
 What strengths will you bring?
 
 
 
 <ul>
 <li>
 Hard-working, articulate, and detail-oriented
 </li>
 <li>
 Friendly and customer-focused in every situation
 </li>
 <li>
 Ability to learn quickly and embrace change
 </li>
 <li>
 Comfortable multi-tasking in a high-energy environment.
 
 
 </li>
 </ul>
 
 What benefits will you receive?
 
 
 
 
 Benefits
 
 
 
 One of the great things about joining Amazon&rsquo;s Customer Service team is that you don&rsquo;t need past experience in customer service. You&rsquo;ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
 
 
 <ul>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Transportation: we will continue to provide 1-way night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop off points every 30 min:
 </li>
 <ul>
 <li>
 Gas station beside bloom bank
 </li>
 <li>
 Downtown Street
 
 </li>
 </ul>
 </ul>
 
 If this role sounds like it&rsquo;s for you, then click on the link below to start the application process
 
 !
 
 
 You&rsquo;ll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.
 
 
 If successful, we will contact you about next steps!
 
 
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
 
 
 Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: ASF250118232
</div>

Customer Service Associate

Al-Futtaim

<div>Job Requisition ID: 172846
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Overview Of The Role: 
<ul>
<li>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</li>
<li>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</li></ul> 
 
What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service &amp; Complaint Handling</h4> 

<ul>
<li>Engage with customers to provide a high level of service and assist with their needs.</li>
<li>Address basic customer complaints and escalate issues as needed.</li></ul> 

<h4 class="jobSectionHeader">
Visual Merchandising &amp; Store Maintenance</h4> 

<ul>
<li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li>
<li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li></ul> 

<h4 class="jobSectionHeader">
Stock Management &amp; Inventory</h4> 

<ul>
<li>Actively participate in receiving new shipments and restocking the store.</li>
<li>Help manage inventory and ensure the store is fully stocked.</li></ul> 

<h4 class="jobSectionHeader">
Sales Support (Upselling &amp; Cross-selling)</h4> 

<ul>
<li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li>
<li>Stay updated on product information to make informed recommendations.</li></ul> 

<h4 class="jobSectionHeader">
Cash Register Operation</h4> 

<ul>
<li>Operate the cash register, process transactions, and follow company policies for handling payments.</li>
<li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li></ul> 
 
Required Skills To Be Successful: 
<ul>
<li>Strong verbal communication skills.</li>
<li>Exceptional customer service skills.</li>
<li>Attention to detail for maintaining store standards.</li>
<li>Ability to engage in upselling and cross-selling.</li></ul> 
 
What Qualifies You For The Role: 
<ul>
<li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li>
<li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li>
<li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li>
<li>Experience in operating cash registers and following cash handling procedures.</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

<div>Job Requisition ID: 172378
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Overview Of The Role: 
<ul>
<li>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</li>
<li>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</li></ul> 
 
What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service &amp; Complaint Handling</h4> 

<ul>
<li>Engage with customers to provide a high level of service and assist with their needs.</li>
<li>Address basic customer complaints and escalate issues as needed.</li></ul> 

<h4 class="jobSectionHeader">
Visual Merchandising &amp; Store Maintenance</h4> 

<ul>
<li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li>
<li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li></ul> 

<h4 class="jobSectionHeader">
Stock Management &amp; Inventory</h4> 

<ul>
<li>Actively participate in receiving new shipments and restocking the store.</li>
<li>Help manage inventory and ensure the store is fully stocked.</li></ul> 

<h4 class="jobSectionHeader">
Sales Support (Upselling &amp; Cross-selling)</h4> 

<ul>
<li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li>
<li>Stay updated on product information to make informed recommendations.</li></ul> 

<h4 class="jobSectionHeader">
Cash Register Operation</h4> 

<ul>
<li>Operate the cash register, process transactions, and follow company policies for handling payments.</li>
<li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li></ul> 
 
Required Skills To Be Successful: 
<ul>
<li>Strong verbal communication skills.</li>
<li>Exceptional customer service skills.</li>
<li>Attention to detail for maintaining store standards.</li>
<li>Ability to engage in upselling and cross-selling.</li></ul> 
 
What Qualifies You For The Role: 
<ul>
<li>Previous experience of 3+ years in customer-facing roles, with a focus on providing excellent service</li>
<li>High School (Bachelor Preferred)</li>
<li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li>
<li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li>
<li>Experience in operating cash registers and following cash handling procedures.</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Dollar Tree

<div><div><div>Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let&rsquo;s create an inviting shopping experience for our customers.
Your Role:
As a Customer Service Associate II, you&rsquo;ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:<ul><li>
Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards</li><li>
Merchandising and stocking as needed</li><li>
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</li><li>
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</li><li>
Managing sales transactions while working assigned cash register</li><li>
Maintaining security of cash and protecting company assets</li><li>
Other duties as assigned*</li></ul>
Your Skills and Experience:<ul><li>
High school diploma or equivalent is preferred</li><li>
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred</li><li>
Ability to follow instructions and interpret operational documents is required</li><li>
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation</li><li>
Excellent customer service and relationship management skills are required</li><li>
Strong organizational and communication skills are required</li><li>
Strong problem-solving and decision-making skills are required</li><li>
High level of integrity is required</li><li>
Proficiency in basic math for cash accounting is required</li></ul>
Your Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:<ul><li>
Employee Assistance Program</li><li>
Retirement plans</li><li>
Educational Assistance</li><li>
And much more!</li></ul>
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.</div></div>
Part time
58100 29 Palms Hwy,Yucca Valley,California 92284-5802
03241
Dollar Tree
Min:
16.5
Max:
17</div>

Seasonal Customer Service Associate 1

Penske Truck Leasing

<div>Position Summary:
A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.
Bilingual (English and Spanish required)
Shift:
Monday thru Friday 2:00pm-10:30pm
Major Responsibilities:
<ul><li>Use TMS system to enter &amp; process customer orders</li></ul>
<ul><li>Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.</li></ul>
<ul><li>Communicate with associates from other shifts</li></ul>
<ul><li>Complete daily logs and checklists</li></ul>
<ul><li>Work with customer to resolve any transportation issues</li></ul>
<ul><li>Identify cost savings opportunities for the customer</li></ul>
<ul><li>Other projects and tasks as assigned by supervisor</li></ul>
Qualifications:
<ul><li>Bilingual (English and Spanish)</li></ul>
<ul><li>At least 1 year of customer service experience required</li></ul>
<ul><li>Bachelor&rsquo;s Degree or some college preferred / High school diploma or equivalent necessary</li></ul>
<ul><li>Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment</li></ul>
<ul><li>Advanced computer skills including Excel and Outlook required</li></ul>
<ul><li>Must also be able to learn and regularly operate multiple company and customer owned transportation systems &amp; applications</li></ul>
<ul><li>Excellent problem solving and analytical skills</li></ul>
<ul><li>Ability to adapt in a dynamic environment</li></ul>
<ul><li>Ability to work First, Second and Third Shift as needed. Flexibility with scheduling required</li></ul>
<ul><li>Regular, predictable, full attendance is an essential function of the job</li></ul>
<ul><li>Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.</li></ul>
Physical Requirements:
<ul><li>The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
<ul><li>The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.</li></ul>
<ul><li>While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.</li></ul>
<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</li></ul>
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Family: Customer Experience
Address: 15041 S Commerce Dr
Primary Location: US-MI-Dearborn
Employer: Penske Logistics LLC
Req ID: 2511345</div>

Customer Service Associate (Bilingual)

Furchild

<div><ul><li><div>Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.</div></li><li><div>
Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).</div></li><li><div>
Meet and exceed sales targets, contributing to team goals.</div></li><li><div>
Leverage customer feedback to improve processes and support the development of Furchild Customer journey.</div></li><li><div>
Collaborate with the product team to track responses and contribute to future improvements.</div></li><li><div>
Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.</div></li><li><div>
Grow your knowledge of pet health, care and wellness to assist customers better.</div></li><li><div>
Represent Fuchild's values in every interaction.</div></li></ul><h2 class="jobSectionHeader"> 
Qualifications</h2><ul><li><div>
Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.</div></li><li><div>
Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.</div></li><li><div>
Experience using CRM systems and order management platforms.</div></li><li><div>
Excellent written and verbal English skills, with keen attention to grammar.</div></li><li><div>
An outgoing, confident personality with a knack for building rapport.</div></li><li><div>
Highly organised and detail-oriented, able to manage multiple tasks efficiently.</div></li><li><div>
Ability to combine excellent service with contributing to sales, upselling, and retention objectives.</div></li><li><div>
Flexibility to work weekends and varied shifts in a dynamic environment.</div></li><li><div>
Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related.</div></li></ul><h2 class="jobSectionHeader"> 
Additional Information</h2>
We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.
Our Hiring Process
We make the hiring process as straightforward as possible, with the following steps:
1. Apply: Submit your application, and our team will review your profile.
2. Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.
3. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.
4. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.
5. Offer: Successful candidates will be contacted with an offer following the completion of the selection process.
Ready to Join Us?
If you&rsquo;re excited about making a difference in the lives of pets and being part of a fun, innovative company, we&rsquo;d love to hear from you!</div>

<div><div><div>Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let&rsquo;s create an inviting shopping experience for our customers.
Your Role:
As a Customer Service Associate II, you&rsquo;ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:<ul><li>
Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards</li><li>
Merchandising and stocking as needed</li><li>
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</li><li>
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</li><li>
Managing sales transactions while working assigned cash register</li><li>
Maintaining security of cash and protecting company assets</li><li>
Other duties as assigned*</li></ul>
Your Skills and Experience:<ul><li>
High school diploma or equivalent is preferred</li><li>
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred</li><li>
Ability to follow instructions and interpret operational documents is required</li><li>
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation</li><li>
Excellent customer service and relationship management skills are required</li><li>
Strong organizational and communication skills are required</li><li>
Strong problem-solving and decision-making skills are required</li><li>
High level of integrity is required</li><li>
Proficiency in basic math for cash accounting is required</li></ul>
Your Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:<ul><li>
Employee Assistance Program</li><li>
Retirement plans</li><li>
Educational Assistance</li><li>
And much more!</li></ul>
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.</div></div>
Part time
1547 N. Expressway,Griffin,Georgia 30223-1746
02339
Dollar Tree</div>

Customer Service Associate II

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