customer service associate

Accenture

<p><b>Skill required:</b> Language Translation - Customer Service<br>
<b>Designation:</b> Customer Service Associate<br>
<b>Qualifications:</b>Any Graduation
<br>
<b>Years of Experience:</b>1 to 3 years
<br>
<b>Language - Ability:</b>French - Advanced
<br>
<b>About Accenture</b><br>
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
<br>
<b>What would you do?</b> 12 12 Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.<br>
<b>What are we looking for?</b> 12 12
<br>
<b>Roles and Responsibilities:</b> &bull;In this role you are required to solve routine problems, largely through precedent and referral to general guidelines &bull; Your expected interactions are within your own team and direct supervisor &bull; You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments &bull; The decisions that you make would impact your own work &bull; You will be an individual contributor as a part of a team, with a predetermined, focused scope of work &bull; Please note that this role may require you to work in rotational shifts</p>
<br>
Any Graduation

Customer Service Associate

Carrier

<div><div><p>Lewisburg, Tennessee</p>
</div><div><b>Job ID</b> 30189238 <b>Job Category</b> Aftermarket &amp; Service</div><p></p><div><br>
</div><p></p><div><p>Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.</p><p></p><p>
We are seeking a motivated and highly organized <b>Customer Service Associate</b> to join our team. This is a key role that requires a proactive, detail-oriented individual who thrives in a collaborative, fast-paced environment. As a Customer Service Associate, you will be responsible for maintaining orders, handling customer inquiries, and ensuring timely and accurate communications with internal teams and customers. In this role, you will take on the management of customer accounts in the absence of Account Managers and will be expected to take ownership of tasks, demonstrate initiative, and work collaboratively with a team of high performers to deliver outstanding customer service.</p><p></p><p>
If you are ready to join a dynamic, team-oriented environment where your skills will make a significant impact, today. We look forward to hearing how your experience and abilities can contribute to the success of our customer service team!</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Step in to manage customer accounts and guarantee continuity when Account Managers are unavailable or absent, ensuring customer service is not disrupted. This includes maintaining orders, accurate record of customer account requirements, and facilitating communication amongst internal teams for seamless order fulfillment.</p></li><li><p>
Support team and customers in all aspects of order management in accordance with order policies.</p></li><li><p>
Stay up to date on all product changes and key information to effectively assist customers.</p></li><li><p>
Maintain shared mailboxes for MRO and Midea channels in addition to container direct, consignment, and internal order management.</p></li><li><p>
Special project and mass order change execution.</p></li><li><p>
Handle customer interactions via email and phone, documenting all communication in Salesforce and ensuring timely follow-up and resolution of issues.</p></li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li><p>
High School Diploma or GED.</p></li><li><p>
5+ years of customer service experience in a call center or similar high-volume setting utilizing a CRM (Customer Relationship Management Software).</p></li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li><p>
Excellent communication skills&mdash;both verbal and written&mdash;able to interact professionally with customers and internal teams.</p></li><li><p>
Strong desire to provide outstanding customer service and a positive experience for distributors and clients.</p></li><li><p>
Proven ability to work effectively in a team-oriented environment and collaborate across departments to achieve common goals and maintain a positive work environment.</p></li><li><p>
High degree of organization, reliability, flexibility, and adaptability.</p></li><li><p>
Meticulous and thorough, ensuring all customer data, orders, and communications are accurate.</p></li><li><p>
Strong problem-solving skills and the ability to troubleshoot and resolve customer issues quickly and efficiently.</p></li><li><p>
Intermediate proficiency in Microsoft Excel.</p></li><li><p>
Familiarity with SAP or other order management systems is a plus.</p></li><li><p>
Experience in the HVAC industries or familiarity with product-based customer service roles.</p></li></ul><p></p><p>
RSRCAR</p><p>
#LI-Hybrid</p><p></p><p><b><i>
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.</i></b></p></div></div><p></p>

LaLaMove

<div><div><div>Lalamove (https://www.lalamove.com) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.<br>
</div><div></div><br>
<div>Currently, we are launching our service to Turkey and we are seeking several Customer Service Associates.<br>
</div><div></div><br>
<div>Office location: 4. Levent, Istanbul</div></div>
<div><div><h3 class="jobSectionHeader"><b>What You&rsquo;ll Do:</b></h3><ul><li><ul><li>
Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat</li><li>
Support frontline CS operation teams to ensure operational excellence and excellent customer service.</li><li>
Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed</li><li>
Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.</li><li>
Complete ad-hoc assignments from CX Functional team.</li><li>
Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)</li></ul></li></ul></div></div><br>
<div></div>
<div><div><h3 class="jobSectionHeader"><b>
Requirements:</b></h3><ul><li><ul><li>
Advanced skill in Excel &amp; PowerPoint</li><li>
Good Communication Skills in both Turkish and basic communication in English</li></ul></li></ul></div></div></div>

Lalamove

<div>
 Lalamove ( https://www.lalamove.com ) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.
 <br/>
 <br/>
 Currently, we are launching our service to Turkey and we are seeking several Customer Service Associates.
 <br/>
 <br/>
 Office location: 4. Levent, Istanbul
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat
  </li>
  <li>
   Support frontline CS operation teams to ensure operational excellence and excellent customer service.
  </li>
  <li>
   Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed
  </li>
  <li>
   Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.
  </li>
  <li>
   Complete ad-hoc assignments from CX Functional team.
  </li>
  <li>
   Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced skill in Excel &amp; PowerPoint
  </li>
  <li>
   Good Communication Skills in both Turkish and basic communication in English
  </li>
 </ul>
</div>


American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p></p>
<p>
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p></p>
<div><b>
How will you make an impact in this role?</b><br>
<ul><li>Visualize &amp; simplify end to end card member experience.</li><li>Enable &amp; drive process improvement based on voice of customer feedback.</li><li>Strive to Customer First Resolution (CFR) and reduce bad demand.</li><li>Generate revenue by driving value generation.</li><li>Comprehend &amp; Respond to all Customer Queries (Through Chat or Phone, as required) with</li></ul>
Immediate Resolution (Real Time) to ensure Customer Satisfaction.<br>
<ul><li>Deliver to all the key metrics as per organizational goals.</li><li>Adhere to Quality and Compliance Guidelines.</li><li>Adaptable &amp; Customer Centric Approach to situations to deliver superior service personalization &amp; Empathy in Communication.</li><li>Able to address 2-3 conversations simultaneously.</li></ul></div><div><b><br>
Minimum Qualifications:</b><br>
<ul><li>Graduates/ Under-graduates with 1-7 years of experience in customer service domain (Chat Experience is preferred but not mandatory)</li><li>Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to toggle Between Screens/Tools</li><li>Demonstrate personal excellence by remaining positive in difficult situations.</li><li>Display a passion to serve by delivering extraordinary service in every interaction with our customers.</li><li>The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis.</li><li>Analytical and problem-solving skills with strong attention to detail</li></ul></div>
<p>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p>
<ul>
<li>Competitive base salaries</li>
<li>Bonus incentives</li>
<li>Support for financial-well-being and retirement</li>
<li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)</li>
<li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li>
<li>Generous paid parental leave policies (depending on your location)</li>
<li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li>
<li>Free and confidential counseling support through our Healthy Minds program</li>
<li>Career development and training opportunities</li>
</ul>
<p>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</p></div>

University Living Accommodation Private Limited

<p>About us:</p><p>University Living is a global student housing marketplace that helps international students find the best place to stay near university campuses around the world. Currently, our platform offers 1.75Mn beds in 35K properties across 265+ international education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand, Singapore &amp; UAE. Students can consult a 24/7 support teamof accommodation experts to discover, compare and book value-for-money accommodation based on their budget, desired location, and other personal preferences.</p><p>Key Responsibilities:</p><ul><li>Pre-Sales Support: Address inquiries from prospective students and their families, provide information on accommodationoptions, and assist with the booking process to facilitate smooth transitions into our properties.</li><li>Post-Sales Assistance: Manage ongoing customer support for current residents, resolving issues related to leases, payments, andaccommodation conditions while ensuring high levels of satisfaction.</li><li>Escalation Management: Handle and resolve escalated issues and complaints professionally and efficiently, coordinating withrelevant teams to provide timely solutions.</li><li>Customer Query Resolution: Respond to and resolve customer queries related to our services, policies, and procedures, maintaining detailed records and ensuring clarity and accuracy in communications.</li><li>Operational Support: Collaborate with sales and operations teams to streamline processes, identify recurring issues, and contribute to enhancing the overall customer experience.</li></ul><p>Requirements:</p><p>1. Proven experience in a customer support or similar role, preferably in international market.</p><p>2. Strong communication skills, both written and verbal.</p><p>3. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.</p><p>4. Empathetic and patient approach to customer interactions.</p><p>5. Proficiency in CRM software and Microsoft Office</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;28,000.00 - &#8377;35,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Application Question(s):</p><ul><li>How much would you rate yourself on communication out of 10?</li><li>Are you comfortable with Noida Sector-136?</li></ul><p>Work Location: In person</p>

Massage Envy

<div>Overview:
<div><b>
Where Better Careers Begin!</b><br>
Massage Envy Arlington Highlands: 3900 Arlington Highlands Blvd #125, Arlington, TX 76018</div><div><b><br>
Do you have a passion for helping others?</b> At the Massage Envy Arlington Highlands franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.</div><div><b><br>
Perks &amp; Pay:</b></div><ul><li>
Competitive base pay starting at <b>$10/ hour</b> plus commissions</li><li>
Medical insurance is available to full time eligible employees after completing their first 90 days</li><li>
Paid time off for full time employees after your 1 year anniversary</li><li>
Employee <b>referral bonus</b> program</li><li>
Employee Assistance Program</li><li>
A <b>flexible schedule</b> for a better work/life balance</li><li>
In-depth product and service <b>training</b></li><li>
A <b>free</b> massage, skincare or stretch service each month</li><li><b>
15% off most retail</b></li></ul><div><b><br>
Qualified Candidates:</b></div><ul><li>
Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)</li><li>
Are critical thinkers with excellent math and computer skills and the ability to multitask</li><li>
Have great people skills and can establish positive relationships with guests</li><li>
Are supporters of total body care with a general knowledge of massage and skin care services</li></ul><div><b><br>
Day-to-Day:</b></div><ul><li>
Provide outstanding customer service and help everyone feel valued and understood</li><li>
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations</li><li>
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions</li><li>
Help grow and retain a client base both in-person and through phone/email outreach</li></ul><div><b><br>
Culture &amp; Support:</b></div><ul><li>
Trained leadership that is invested in YOUR success</li><li>
Award programs (like Sales Associate of the Year)</li><li>
A caring community that strives to celebrate individuality and share knowledge</li></ul><div></div><div><br>
If you&rsquo;re ready to join a growing community with experienced professionals who share your same passion, we can&rsquo;t wait to meet you!</div><p></p><div><ul><li><br>
<i>ME SPE Franchising, LLC (&ldquo;ME SPE&rdquo;) is a national franchisor of independently owned and operated franchised locations. The franchisee for each </i><i>individual franchised location, not ME SPE, Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;), or any of their affiliates, is the sole employer for all positions posted </i><i>for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set</i><i>by each franchisee and vary by location.</i></li></ul></div>
Salary: $10.33 - $14.50 / hour</div>

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