customer service associate

Raising Cane's

<div><p>Starting hiring pay at: $15.50</p><p></p><p><br>
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
</p><p>We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don&rsquo;t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
</p><p>Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
</p><p>Qualities of awesome Canes Customer Service Associate:</p><ul><li>
Team player</li><li>
Excellent communicator</li><li>
Happy, Courteous and Enthusiastic</li><li>
Hard working and attentive</li><li>
Responsible and dependable</li><li>
Authentic and genuine</li><li>
Takes pride in doing a good job</li></ul><p><b>
Benefits available for hourly Crew:</b></p><ul><li>
Access to voluntary benefits through an insurance marketplace, including Medical &amp; Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter&rsquo;s Insurance, and ID Theft Protection</li><li>
OnePass Gym Membership Program</li><li>
401(k) With Safe Harbor Employer Match (age 21 &amp; older)</li><li>
Access to financial advisors for budget and retirement planning</li><li>
Crewmember Assistance Program</li><li>
Education assistance</li><li>
Pet Insurance</li></ul><p>
Perks &amp; Rewards for hourly Crew:</p><ul><li>
Paid Time Off*</li><li>
Closed for all major holidays**</li><li>
Early closure for company events</li><li>
Casual Work Attire</li><li>
Flexible Scheduling</li><li>
Perkspot Employee Discount Program</li><li><i>Must satisfy hours requirement per year</i></li></ul><p><i>
**Locations may vary</i></p><p></p><p><b><br>
ESSENTIAL FUNCTIONS OF THE POSITION</b>:</p><p>
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Lift and carry, push or pull heavy objects up to 50 pounds</li><li>
Kneel, bend, twist or stoop</li><li>
Ascend or descend stairs</li><li>
Reach and grasp objects (including above head and below waistline)</li><li>
Excellent verbal and written communication</li><li>
Ability to show up to scheduled shifts on time</li><li>
Cleaning tables, floors and other areas of the Restaurant</li><li>
Taking orders from Customers and processing payments efficiently</li><li>
Follow proper safety procedures when handling and/or preparing food</li><li>
Ability to multitask</li></ul><p></p><p><b><br>
ADDITIONAL REQUIREMENTS</b>:</p><ul><li>
Must be 16 years of age or older</li><li>
Provide all Customers with quick and friendly service</li><li>
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service</li><li>
Work under pressure and at a fast pace</li><li>
Align with Raising Cane&rsquo;s culture by balancing Working Hard and Having Fun</li><li>
Take initiative</li><li>
Comply with Company policies</li></ul><p>
Raising Cane&rsquo;s appreciates &amp; values individuality. EOE</p></div><p></p>

Customer Service Associate

<div><p>Starting hiring pay at: $15</p><p></p><p><br>
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
</p><p>We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don&rsquo;t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
</p><p>Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!<br>
</p><p></p><br>
<p>Qualities of awesome Canes Customer Service Associate:</p><ul><li>
Team player</li><li>
Excellent communicator</li><li>
Happy, Courteous and Enthusiastic</li><li>
Hard working and attentive</li><li>
Responsible and dependable</li><li>
Authentic and genuine</li><li>
Takes pride in doing a good job</li></ul><p><b>
Benefits available for hourly Crew:</b></p><ul><li>
Access to voluntary benefits through an insurance marketplace, including Medical &amp; Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter&rsquo;s Insurance, and ID Theft Protection</li><li>
OnePass Gym Membership Program</li><li>
401(k) With Safe Harbor Employer Match (age 21 &amp; older)</li><li>
Access to financial advisors for budget and retirement planning</li><li>
Crewmember Assistance Program</li><li>
Education assistance</li><li>
Pet Insurance</li></ul><p>
Perks &amp; Rewards for hourly Crew:</p><ul><li>
Paid Time Off*</li><li>
Closed for all major holidays**</li><li>
Early closure for company events</li><li>
Casual Work Attire</li><li>
Flexible Scheduling</li><li>
Perkspot Employee Discount Program</li><li><i>Must satisfy hours requirement per year</i></li></ul><p><i>
**Locations may vary</i></p><p></p><p><b><br>
ESSENTIAL FUNCTIONS OF THE POSITION</b>:</p><p>
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Lift and carry, push or pull heavy objects up to 50 pounds</li><li>
Kneel, bend, twist or stoop</li><li>
Ascend or descend stairs</li><li>
Reach and grasp objects (including above head and below waistline)</li><li>
Excellent verbal and written communication</li><li>
Ability to show up to scheduled shifts on time</li><li>
Cleaning tables, floors and other areas of the Restaurant</li><li>
Taking orders from Customers and processing payments efficiently</li><li>
Follow proper safety procedures when handling and/or preparing food</li><li>
Ability to multitask</li></ul><p></p><p><b><br>
ADDITIONAL REQUIREMENTS</b>:</p><ul><li>
Must be 16 years of age or older</li><li>
Provide all Customers with quick and friendly service</li><li>
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service</li><li>
Work under pressure and at a fast pace</li><li>
Align with Raising Cane&rsquo;s culture by balancing Working Hard and Having Fun</li><li>
Take initiative</li><li>
Comply with Company policies</li></ul><p>
Raising Cane&rsquo;s appreciates &amp; values individuality. EOE</p></div><p></p>

Mobi Technologies Inc

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul></div><div><div><b>Job Title: Customer Service Associate</b><br>
</div><div><b>Location:</b> [Downtown Los Angeles, CA]<br>
<b>Company:</b> MOBI Technologies, Inc.<br>
<b>Job Type:</b> Full-Time<br>
</div><div><b>Job Description:</b><br>
We are seeking a motivated and tech-savvy <b>Customer Service Associate</b> to join our team. In this role, you will be responsible for assisting customers by answering inquiries, resolving product or service issues, and ensuring a positive customer experience. The ideal candidate is professional, patient, and comfortable using digital tools and customer service platforms to manage and track customer interactions.<br>
</div><div><b>Key Responsibilities:</b><br>
</div>Answer incoming customer calls and respond to email or portal inquiries in a professional and timely manner<br>
<ul><li>
</li>Provide product information, troubleshooting assistance, and general support to customers<br>
<li>
</li>Resolve customer issues efficiently while maintaining a high level of customer satisfaction<br>
<li>
</li>Accurately document all customer interactions and maintain proper records in the customer service portal<br>
<li>
</li>Escalate complex issues to the appropriate department when necessary<br>
<li>
</li>Follow company guidelines and procedures to ensure consistent service quality<br>
<li>
</li>Assist with general administrative tasks related to customer support<br>
<li>
</li></ul><div><b>Qualifications:</b><br>
</div>Previous experience in customer service or call center support preferred<br>
<ul><li>
</li>Strong communication and problem-solving skills<br>
<li>
</li>Comfortable handling phone calls and customer inquiries<br>
<li>
</li>Tech-savvy with the ability to quickly learn and use customer service software<br>
<li>
</li>Strong organizational skills and attention to detail for maintaining accurate records<br>
<li>
</li>Ability to multitask and work in a fast-paced environment<br>
<li>
</li>Professional, patient, and customer-focused attitude<br>
<li>
</li></ul><div><b>Preferred Skills:</b><br>
</div>Experience with helpdesk<br>
<ul><li>
</li>Basic technical troubleshooting ability<br>
<li>
</li><li>Familiarity with consumer electronics or health devices (a plus)</li>
Bilingual with English and Spanish (a plus)<br>
<li>
</li></ul><div><b>What We Offer:</b><br>
</div>Competitive salary<br>
<ul><li>
</li>Opportunity to work with an innovative product portfolio<br>
<li>
</li>Supportive team environment<br>
<li>
</li><li>Growth opportunities within the company</li></ul></div></div>

Monumental Sales Inc

<div><div><b>Job Title: Customer Service Associate</b><br>
Are you an empathetic person who prides themselves on delivering exceptional customer service? Are you looking for an opportunity to join a Star Tribune Top 200 Workplace in MN? Sunburst Memorials was founded in 1917 on the principles of compassion and expert craftmanship which has grown us into the trusted name in memorial services we are today! We are committed to honoring and celebrating the lives of those we cherish and may have the perfect opportunity for you!</div>
<div><br>
<b>Company Intro:</b><br>
Sunburst Memorials has been in business since 1917 and is a part of the Scipi Family of Companies. We believe that our values and conducting business the Scipi way has led us to growing our memorial business to over 20 retail stores and 150 dealers across the Midwest. Scipi is a 100% employee-owned organization based in Central MN, employing 250 team members across the Midwest and Canada.</div>
<div><br>
This position is located at our Sunburst Memorials Headquarters in St. Cloud, also known as the Granite City, is home to several parks and attractions highlighting our granite mining history. For example, Quarry Park and Nature Preserve is a 683 acre preserve with 20 former granite quarries and is a great place to swim, scuba, fish, climb, or admire.<br>
</div><div><b>Position Description:</b><br>
The Customer Service Associate plays an important role at Sunburst Memorials in delivering outstanding customer service and sales support while ensuring a high-quality product that honors and memorializes loved ones.</div>
<div><br>
This position has a base hourly range of $20 - $25 per hour.</div>
<div><br>
<b>Essential Functions:</b></div>
<ul><li><b>Order Processing &amp; Quality Control:</b> accurately enter memorial product orders (e.g., granite, photos, bronze, vases), perform quality checks on order and design work, track performance metrics, and troubleshoot issues through cross-functional collaboration to ensure accuracy and customer satisfaction</li>
<li><b>Client Support &amp; Team Collaboration: </b>provide accurate product details, pricing, and order updates while collaborating with sales, design, and operations teams to meet deadlines and maintain prompt, respectful communication across all channels (mail, email, fax, phone, etc.)</li>
<li><b>Process Knowledge &amp; Operational Support: </b>understand the full granite process from intake to completion, maintain accurate file records and order entries, basic estimating tasks, and assist with overflow projects and additional duties as needed</li>
</ul><div><b>Top Benefits or Perks:</b><br>
As a team member at Sunburst Memorials, you&rsquo;ll enjoy:</div>
<ul><li>A path to ownership in the company through our Employee Stock Ownership Plan (ESOP)</li>
<li>Comprehensive benefits package, including health, vision and dental insurance and a Health Savings Account (HSA) option with a generous company contribution</li>
<li>Employer paid short-term and long-term disability coverage</li>
<li>Paid holidays and paid time off</li>
<li>A collaborative environment where we believe that laughter and fun bond us together</li>
</ul><div><b>Knowledge, Skills, and Abilities:</b></div>
<ul><li>Demonstrate strong multitasking, time management, and organizational skills with a high level of accuracy and attention to detail</li>
<li>Self-motivated with a positive, solution-focused attitude and strong interpersonal skills for effective collaboration across all organizational level</li>
<li>Proficient in Microsoft Office and Windows-based applications, with strong verbal and written communication, math, spelling, and proofreading skills</li>
<li>Able to work independently while contributing effectively in team settings, with a strong commitment to continuous learning and development</li>
</ul><div><b>Required Experience:</b></div>
<ul><li>High School Diploma or equivalent</li>
<li>1+ year customer service experience in an office setting</li>
<li>Valid driver&rsquo;s license with clean driving record</li>
</ul><div><b>Preferred Experience:</b></div>
<ul><li>3+ years customer service experience in an office setting</li>
<li>Prior granite experience</li>
</ul><div><b>Working Conditions:</b></div>
<ul><li>Ability to lift up to 50 lbs. occasionally and climb and descend stairs as needed</li>
<li>Willingness to occasionally work in a noisy, dusty environment</li>
<li>Work days are M-F but overtime may be necessary to help team meet deadlines</li>
</ul><div>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.<br>
We provide reasonable accommodations to qualified individuals with disabilities as required by the Americans with Disabilities Act (ADA).</div></div>

Hae CPG

<div>
 <p>
  <em>
   NOTE: To apply, please send an email to
   <u>
    people@haecpg.com
   </u>
   with "Job Application - CX Associate" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   COMPANY:&nbsp;
  </strong>
  Hae CPG
 </p>
 <p>
  ﻿
  <strong>
   POSITION:&nbsp;
  </strong>
  Customer Service Associate
 </p>
 <p>
  <strong>
   REPORTS TO:&nbsp;
  </strong>
  CX Lead
 </p>
 <p>
  <strong>
   ROLE TYPE:
  </strong>
  Full-Time
 </p>
 <p>
  <strong>
   OFFICE LOCATION:
  </strong>
  &nbsp;Headquartered in Brooklyn, NY but the role is fully remote
 </p>
 <p>
  <strong>
   HOURS:
  </strong>
  Must be comfortable with occasional weekend and holiday coverage
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  Hae CPG is an operations and supply chain consulting partner for emerging and scaling beauty and wellness brands. We operate as an extension of our clients&rsquo; internal teams, building, running, and strengthening the operational infrastructure that allows brands to grow with confidence.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our work spans both the day-to-day execution required to keep operations running smoothly and the strategic planning needed to scale sustainably.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Our areas of expertise include inventory and supply planning, production and packaging management, 3PL sourcing and transitions, retail and e-commerce fulfillment, and transportation logistics. Our team has deep experience supporting brands shipping to major retailers in the U.S. and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, and more.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  The CX Associate plays a key role in delivering thoughtful, high-quality customer support across multiple Hae CPG client brands. As part of our CX team, you&rsquo;ll manage day-to-day customer inquiries, resolve order and fulfillment issues, and ensure every customer interaction is clear, empathetic, and aligned with each brand&rsquo;s voice and policies.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  This role goes beyond ticket resolution. We're looking for someone with a genuine passion for working with early-stage brands and providing exceptional customer experience. You&rsquo;ll identify patterns in customer feedback, surface operational friction points, and collaborate closely with CX and Operations leads to improve processes and the overall customer experience. Success in this role requires strong judgment, attention to detail, and the ability to balance efficiency with care in a fast-moving, multi-brand environment.
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <ul>
  <li>
   Respond promptly and professionally to customer inquiries across designated support channels (primarily email and CRM-based ticketing), ensuring timely, accurate, and brand-aligned communication. This could include reviews, chat, TikTok Shop etc.&nbsp;
  </li>
  <li>
   Own day-to-day ticket resolution, including order inquiries, shipping issues, delivery delays, returns, replacements, and general product questions
  </li>
  <li>
   Troubleshoot order and fulfillment issues and escalating when necessary
  </li>
  <li>
   Log, tag, and track recurring customer issues, trends, and friction points within the CRM and shared trackers&nbsp;
  </li>
  <li>
   Collaborate closely with the CX Manager to surface patterns, flag emerging issues, and support operational updates
  </li>
  <li>
   Follow established CX policies, macros, and SOPs while exercising sound judgment in nuanced or non-standard customer scenarios
  </li>
  <li>
   Identify tickets that require escalation, sensitive handling, or cross-functional input, and flag them clearly and proactively
  </li>
  <li>
   Support multiple brands simultaneously, adapting tone, policies, and workflows to meet each brand&rsquo;s unique needs and expectations
  </li>
  <li>
   Contribute to a high standard of customer experience by balancing efficiency, empathy, and policy adherence
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   1+ years of experience in customer experience or customer support, preferably in a DTC, e-commerce, or startup environment
  </li>
  <li>
   Strong working knowledge of Gorgias, Shopify, and spreadsheet-based logging or trackers (Google Sheets preferred) is a plus
  </li>
  <li>
   Demonstrated ability to exercise good judgment, including knowing when to escalate issues, flag risks, or ask for guidance
  </li>
  <li>
   Highly organized with strong attention to detail and the ability to manage high ticket volume without sacrificing quality
  </li>
  <li>
   Comfortable working across multiple brands at once, each with distinct products, policies, tones, and customer expectations
  </li>
  <li>
   Excellent written communication skills, with the ability to be clear, empathetic, and professional in a fully remote environment
  </li>
  <li>
   Strong problem-solving skills and the ability to investigate issues independently before escalating
  </li>
  <li>
   Reliable self-starter who can manage time effectively, follow processes, and stay accountable in a remote setting
  </li>
  <li>
   Adaptable and receptive to feedback, process changes, and evolving CX priorities
  </li>
  <li>
   Familiarity with e-commerce logistics, shipping workflows, and common carrier issues is a strong plus
  </li>
  <li>
   Working proficiency in Google Sheets, including sorting, filtering, basic formulas, and data lookups; Comfort working in shared trackers and maintaining accurate, structured logs across multiple brands
  </li>
  <li>
   Exposure to and experience working with 3PLs a plus
  </li>
  <li>
   Must be comfortable working on weekends and holidays on an as needed basis
  </li>
 </ul>
</div>


Hertz

<div><p>As a <b>Customer Service Associate </b>, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.<br>
<br>
</p><p><b>Responsibilities:
</b></p><ul><li>Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz&rsquo;s policies and procedures.
</li><li>Welcome each customer with a smile.
</li><li>Proudly represent Hertz with your professional appearance, language and behavior.
</li><li>Focus on providing a clean and safe vehicle, to every customer, every time.
</li><li>Take ownership of each customer&rsquo;s service experience by immediately owning and resolving issues.
</li><li>Be proud of our brand and the role you play in our success.
</li><li>Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
</li><li>Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
</li><li>Build brand loyalty.
</li><li>Utilize company approved sales and service techniques when determining customer wants and needs.
</li><li>Offer optional products to meet customer wants and needs.
</li><li>Prepare all rental and return documents accurately and completely.
</li><li>Qualify each customer using our company rental requirement guidelines.
</li><li>Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
</li><li>Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
</li><li>Ensure that the return date and time on the rental agreement is accurate.
</li><li>Review all charges at the time of vehicle return.
</li><li>Prepare the Rental Agreement Folder with all required information.
</li><li>Answer the phones to assist customers in a friendly, helpful and prompt manner.
</li><li>Assist customers by effectively resolving all customer service issues.
</li>Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.<br>
<li>
<br>
</li></ul><p><b>Skills:
</b></p><ul><li>Passion for customer service and attention to detail - Goes the extra mile
</li><li>Self-motivated to achieve and exceed targeted goals
</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
</li><li>Proficiency in English
</li><li>Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
</li><li>Work in a fast-paced environment with a variety of tasks.
</li><li>Excellent organizational and time management skills
</li><li>Demonstrate professionalism and interpersonal skills
</li><li>Proven experience of working well within a team
</li>100% customer focus, with proven experience within a customer facing environment<br>
<li>
<br>
</li></ul><p><b>Additional Requirements:
</b></p><ul><li>Work flexible shifts including weekends and holidays; and work overtime as required
</li><li>Work outdoors during all weather conditions
</li>Stand for long periods of time<br>
<li>
<br>
</li></ul><p><b>What You&rsquo;ll Get:
</b></p><ul><li>Hourly Rate is $14.75 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
</li><li>Bonus Plans: Eligible, Up to 12%
</li><li><p>Bonus: Eligible, Up to 12%<br>
</p></li><p></p><li>Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
<ul><li>Up to 40% off the base rate of any standard Hertz Rental
</li><li>Medical, Dental &amp; Vision plan options
</li><li>Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
</li><li>Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
</li><li>Paid Parental Leave &amp; Adoption Assistance
</li><li>Employee Assistance Program for employees &amp; family
</li><li>Educational Reimbursement &amp; Discounts
</li><li>Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
</li><li>Perks &amp; Discounts &ndash;Theme Park Tickets, Gym Discounts &amp; more</li></ul></li></ul></div>
<br><div>The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
<div></div><div><b>US EEO STATEMENT
</b><div>At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture &ndash; and our success and reputation as a company.
</div><div>Individuals are encouraged to apply for positions because of the characteristics that make them unique.
</div><div>EOE, including disability/veteran</div></div></div>

Catbird NYC

<div>
 Catbird, a fine jewelry company, is currently looking for a thoughtful, detail‑oriented Customer Service
 <br/>
 <br/>
 Associate to join our Customer Experience department. This role sits at the intersection of customer care
 <br/>
 <br/>
 and operations and is best suited for someone who enjoys figuring things out, working through manual
 <br/>
 <br/>
 processes, and taking ownership of their work.
 <br/>
 <br/>
 You&rsquo;ll support customers across multiple channels while also managing behind‑the‑scenes processing
 <br/>
 <br/>
 work that keeps orders moving accurately and on time. We&rsquo;re looking for someone experienced, steady,
 <br/>
 <br/>
 and curious - who brings a point of view and a positive attitude. This role is a hybrid role located at our
 <br/>
 <br/>
 Brooklyn Navy Yard office.
 <br/>
 <br/>
 <strong>
  SCHEDULE
 </strong>
 : Monday - Friday 9:30am - 6pm (Mondays &amp; Fridays are remote)
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide warm, personalized support across email, live chat, and social media within a 24-hour SLA
  </li>
  <li>
   Navigate multiple systems, spreadsheets, and internal tools to research order status, product details, and customer questions
  </li>
  <li>
   Learn and consistently communicate Catbird&rsquo;s brand voice across all customer touchpoints
  </li>
  <li>
   Offer confident guidance on product details, styling, sizing, and jewelry care
  </li>
  <li>
   Resolve customer issues with empathy, clarity, and strong judgment
  </li>
  <li>
   Balance high-touch customer communication with detailed, manual processing and administrative work
  </li>
  <li>
   Independently manage administrative workflows including repairs processing, returns/exchanges, and POS-based replacements
  </li>
  <li>
   Investigate and reconcile discrepancies across order management systems, POS, inventory, and supporting documentation
  </li>
  <li>
   Partner cross-functionally with store, fulfillment, inventory, merchandising, and shipping teams to drive issues to resolution end-to-end
  </li>
  <li>
   Accurately document actions, decisions, and follow-ups to ensure consistency and accountability
  </li>
  <li>
   Manage multiple cases simultaneously while maintaining accuracy, organization, and follow-through
  </li>
  <li>
   Take ownership of issues from first contact through final resolution
  </li>
  <li>
   Communicate clearly and consistently via Slack and email
  </li>
  <li>
   Identify patterns, inefficiencies, and recurring issues, and flag opportunities for improvement
  </li>
  <li>
   Contribute ideas that help improve both customer experience and internal workflows
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Ideal Candidate
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of experience in e‑commerce or customer experience
  </li>
  <li>
   Comfortable working in a highly administrative, process‑heavy environment
  </li>
  <li>
   Naturally investigative - you like digging into details and connecting dots
  </li>
  <li>
   Organized, reliable, and able to manage your workload independently
  </li>
  <li>
   Calm, kind, and solutions‑focused, even when things get complicated
  </li>
  <li>
   Thoughtful communicator with a clear point of view
  </li>
  <li>
   Tech‑comfortable and quick to learn new systems
  </li>
  <li>
   Experience with jewelry or luxury brands is a plus
  </li>
  <li>
   Experience with Kustomer or POS systems is a plus
   <br/>
  </li>
 </ul>
</div>


Search 10000+ Customer service associate jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 customer service associate jobs Near Me

Customer Service Associate

Customer Service Associate

Customer Service Associate

Customer Service Associate

Customer Service Associate

Customer Service Associate

Customer Service Associate