customer service banker

South Central Bank Of KY

South Central Bank, Inc., is seeking a qualified candidates for the position of Full-Time Service Certified Banker in their Bowling Green Market. The candidate must have strong interpersonal skills to interact with internal and external customers. Candidate will also perform a variety of functions in a timely manner related to all phases of customer service and teller servicing, routinely handle customer questions, inquiries or problems regarding products, service or an account and be willing and able to travel to all locations within the market. Previous customer service and/or cashing handling experience is preferred.
<br><br>
South Central Bank offers an excellent benefits package including medical, dental, vision and life insurance, paid holidays and time off, 401K with company match and much more.
<br><br>
EOE M/F/Disability/Veteran

Service Certified Banker Level 1

South Central Bank, Inc., is seeking a qualified candidates for the position of Part-Time Service Certified Banker in our Owensboro Market. The candidate must have strong interpersonal skills to interact with internal and external customers. Candidate will also perform a variety of functions in a timely manner related to all phases of customer service and teller servicing, routinely handle customer questions, inquiries or problems regarding products, service or an account.
<br><br>
EOE M/F/Disability/Vet

Service Certified Banker Part Time

Commencement Bank

<p><b>POSITION DESCRIPTION</b></p><p><b>Position Title: </b>Community Banker I</p><p><b>Department:</b> Auburn Branch</p><p><b>Hours: </b>Full Time (Mon-Fri)</p><p><b>Reports To: </b>Branch Manager</p><p><b>FLSA Status: </b>Non-Exempt</p><p><b>SALARY RANGE</b></p><p>The hourly range for this role is $17.50 - $20.00, and the pay rate for the successful applicant will be determined based on a variety of non-discriminatory factors which may include, but is not limited to, job-related knowledge, skills, location, and experience. Specific roles may be eligible for performance-based incentive compensation, bonus, and/or equity awards.</p><p><b>POSITION SUMMARY</b></p><p>The Community Banker is the frontline of Commencement Bank. Our retail Community Bankers assist clients with transactional requests, service needs, hold meaningful conversations with clients and prospects, recommend financial products and services, and engage within the community in which they serve. Community Bankers provide a best in market customer experience by helping to create a warm, welcoming, and friendly environment for all bank employees, customers, and community members. Commencement employees embrace and practice the Bank&rsquo;s core values: Dedication, Teamwork, Integrity, and Respect and support an environment of diversity, equality, and inclusion within all aspects of the organization.</p><p>The Community Banker I role is an entry level role for team members without prior banking experience. The Community Banker I is expected to proficiently process all frontline transactions, competently open consumer, business, and non-profit accounts, meet all the service needs of Commencement Bank clients, and hold meaningful conversations with clients and prospects to recommend appropriate products and services. This position is expected to maintain compliance with all bank policies while participating in regular branch operational reviews and certification.</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>Processes all frontline transactions and client service requests.</li><li>Maintains a consistent cash drawer balancing record without controllable losses.</li><li>Opens consumer, business, and non-profit deposit accounts.</li><li>Assures compliance with all Bank policies and procedures as well as state and federal banking regulations, including BSA/AML/OFAC guidelines as applicable.</li><li>Participates in all operational compliance activities and daily reporting.</li><li>Holds meaningful conversations with clients and prospects to recommend appropriate products and services.</li><li>Maintains professional conduct at all times including in person and via telephone communication with clients, prospects, and internal partners.</li><li>Takes initiative in personal development plan to grow job specific skills and proficiencies.</li><li>Participates in bank sponsored community events and sponsorships.</li><li>Educates and trains clients in the use of self-service options including mobile banking, online banking, mobile deposit, and online wire origination.</li><li>Always represents Commencement Bank in a professional and authentic manner.</li><li>Performs other duties as assigned.</li></ul><p><b>REQUIRED SKILLS</b></p><ul><li>Diligent attention to detail and ability to effectively multi-task.</li><li>A self-starter with initiation and a desire to learn.</li><li>Ability to communicate effectively and professionally including in person, via t telephone, and in writing.</li><li>Ability to read and follow written procedures.</li><li>Ability to use or learn Word, Excel, Adobe, and Outlook.</li><li>Ability to work on unrelated processes simultaneously, prioritizing as tasks change and new tasks arise.</li><li>Treats all colleagues, clients, and community members with respect, working ethically and with integrity, and possesses high level of accountability and follow through.</li><li>Always represent Commencement Bank in a professional and authentic manner.</li></ul><p><b>WORK ENVIRONMENT</b></p><ul><li>Must be able to remain in a stationary position for extended periods of time.</li><li>Must be able to effectively communicate and exchange accurate information.</li><li>Must be able to work in an environment with moderate noise levels and with frequent employee/customer contact and interruptions during the day.</li></ul><p><b>QUALIFICATIONS</b></p><ul><li>Minimum one year of cash handling and customer service experience.</li><li>High school graduate or GED required.</li></ul><p><b>BENEFITS INFORMATION </b></p><p>Commencement Bank strongly believes in the importance of investing in the health and welfare of its employees and their families. To extend our gratitude for the time and services they provide to our clients and communities, Commencement offers an exciting total rewards package including base salary and a comprehensive package of benefits.</p><p>Benefit eligibility begins the first day of the month following the date of hire for employees who are regularly scheduled to work at least 20 hours weekly. Eligible employees will receive benefit options including:</p><ul><li>comprehensive and competitive paid healthcare coverage (medical, dental, and vision) with discounted premiums for dependents</li><li>401(k)-retirement savings plan with employer match</li><li>employee stock purchase program</li><li>employee assistance program (EAP)</li><li>life insurance</li><li>long-term disability insurance</li><li>flexible spending account</li><li>voluntary benefit options</li><li>tuition reimbursement</li><li>paid parking</li><li>vacation time and a personal float day</li><li>vacation purchase option</li><li>paid time off for illness, volunteerism, and holidays</li><li>logo wear allowance</li><li>employee appreciation activities</li></ul><p><b>Job description may change at any time.</b></p><p><i>Commencement Bank is an equal opportunity employer.</i></p><p>Job Type: Full-time</p><p>Pay: $17.50 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you willing to undergo a background and/or credit check, in accordance with local laws/regulations?</li></ul><p>Experience:</p><ul><li>customer service: 1 year (Required)</li><li>cash handling: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Auburn, WA 98002 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Auburn, WA 98002: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Community Banker I

Emirates Islamic

Job DescriptionJob Responsibility The Primary responsibilities are to develop customer relationships to achieve assigned sales and service objectives / standard.Provide acceptable level of service to personal banking customers, and explore cross sell during the customer interactions with a view to increase personal banking revenueIdentify customer needs and proactively deliver quality and unique customer service that will exceed customer expectation.Identify new to bank personal banking customers and refer leads to other segments in the BanCustomer contact is virtually continuous and hence competencies and skills required for dealing with customers are criticalEnsure to attain up-to-date products and policy process knowledge at all times (including that of campaigns/promotions) and keep abreast of any subsequent amendmentEnsure proper documentation, correctness &amp; completeness of all applications/formAccept, Evaluate &amp; send for processing all after sales transaction (AST)To be vigilant at all times and perform their duties with due care and ensure that all activities are in compliance with the Bank Policy and Procedure.Education &amp; SkillsProven experience as a personal banker; experience in sales or customer service is aplus Knowledge of personal banking practices and regulationsFamiliarity with banking software; excellent use of MS OfficeAbility to work diligently to meet targetsExcellent communication and negotiation skillsCustomer-oriented approach to handling problemsBSc/BA in Finance, Accounting or similar field preferredWhat We Offer YouCompetitive salary packageMarket-leading incentives (Only for incentives basedroles)Strong emphasis on work/life balanceGenerous annual leave entitlement and Private HealthcareWorld-class Learning &amp; Development platform and career developmentPreferential banking facilities for employees

Personal Banking Advisor- United Arab Emirates

Coldwell Banker Egypt

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <p>
  Coldwell Banker&reg; was founded in the US in 1906 and has grown to become the world&rsquo;s leading full-service real estate provider with over 3,700 offices and 110,000 Sales Associates worldwide. The company first arrived in the Middle East in 2001, acquiring the franchise rights for Coldwell Banker and Coldwell Banker Commercial&reg; in Egypt. Coldwell Banker Egypt has grown to become the leading real estate broker in the country with 18 branches serving Cairo, Alexandria, and several Red Sea areas. The success in Egypt enabled Coldwell Banker Intercontinental Affiliates to expand as Master Franchiser to 35 countries across the Middle East, Eastern Europe, and Central Asia.
  <br/>
 </p>
 <strong>
  Role Description
  <br/>
 </strong>
 <p>
  This is a full-time on-site role for a Property Consultant based in Cairo, Egypt. The Property Consultant will be responsible for providing consultancy services to clients, assisting clients in buying, selling, and renting properties, conducting market research, and managing property listings. The role also involves building and maintaining client relationships, negotiating deals, and ensuring customer satisfaction throughout the sales process.
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   Consulting and Real Estate skills
  </li>
  <li>
   Communication and Customer Service skills
  </li>
  <li>
   Sales experience and ability to close deals
  </li>
  <li>
   Excellent interpersonal and negotiation skills
  </li>
  <li>
   Ability to work independently and as part of a team
  </li>
  <li>
   Proficiency in English; additional language skills are a plus
  </li>
  <li>
   Bachelor's degree in Business, Real Estate, or related field is preferred
  </li>
 </ul>
</div>


Property Consultant

Horizon Bank

<div><b>Job Overview</b><p><br>
The Universal Banker Supervisor will support the operations of the Universal Banker team as delegated by management, and solve complex issues related to customer transactions. Serve as trainer/mentor to new hires; provide ongoing coaching/training to advisors. Perform regular Universal Banker duties in conjunction with supervisory responsibilities.</p>
<p>
Process customer transactions and new account opening timely, efficiently, and accurately. Complete customer initiated account maintenance and all other tasks associated with customer requests. Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice. Able to probe for information regarding customer&rsquo;s needs and provide effective solutions. Must demonstrate a high of degree initiative and leadership and mastery of bank products and services, taking responsibility to keep up-to-date on changes.</p>
<p>
Universal Banker Supervisor generally has 3+ years of banking experience or professional sales experience in a service-oriented environment.</p><b><br>
Principal Accountabilities</b><p><br>
Provide on-site supervision to enhance a positive teamwork environment, focusing on Universal Banker activities, management directives and branch goals. Solve complex issues related to customer transactions. Serve as trainer/mentor to new hires; provide ongoing coaching/training to advisors. Perform regular Universal Banker duties in conjunction with supervisory responsibilities.</p>
<p>
Represent the Bank to the customer in a courteous, professional manner in face-to-face and telephone communications. Provides timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures. Maintain expert knowledge of bank processes, products and services, as well as banking regulations including Bank Secrecy Act (BSA). Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank&rsquo;s commitment to the communities in which we serve through support of local organizations and events.</p><b><br>
Duties</b><br>
<ul>
<li>Supervise Universal Banker activities based on management objectives and branch goals.</li>
<li>Display a high degree of initiative and influence others to deliver excellent customer experience, both internal and external.</li>
<li>Ability to solve complex issues related to transaction processing, new account opening and maintenance and customer needs.</li>
<li>Train and mentor new hires; provide ongoing training to advisors.</li>
<li>Approve system over-rides.</li>
<li>Responsible for proof operations.</li>
<li>Process customer transactions, customer initiated account maintenance and all other tasks associated with customer requests.</li>
<li>Report suspicious transactions or unusual occurrences to supervisor.</li>
<li>Complete customer initiated account maintenance and all other tasks associated with customer requests.</li>
<li>Recommend bank products and services to meet customer&rsquo;s changing needs.</li>
<li>Train on vault responsibilities for management of cash inventories</li>
<li>Efficiently gather customer information, identify financial needs, and educate customer on products and services. Recommend products based on the customer&rsquo;s needs.</li>
<li>Originate new deposit accounts including checking, savings, ATM/Debit Cards, money market, CDs, IRAs and commercial accounts.</li>
<li>Originate and provide advice on consumer loan products including personal loans, installment loans, home equity loans and lines of credit.</li>
<li>Originate business deposit accounts, associated services and refer additional products and service to Treasury Management or Business Banker.</li>
<li>Process basic life events including distribution of customers&rsquo; estates to beneficiaries from any deposit account. Recommend referrals to trust department when appropriate.</li>
<li>Educate customers on digital banking services and encourage electronic banking and e-statement adoption.</li>
<li>Develop long-standing relationships with customers by providing Exceptional Service and Sensible Advice through knowledge of bank products and services such as business, commercial and mortgage lending as well as trust services.</li>
<li>Participate in all office marketing and sales projects and promotions.</li>
<li>Partner with branch advisors to uncover customer needs and cross-sell opportunities.</li>
<li>Effectively use risk management tools to mitigate risk and minimize exposure to loss. Report unusual activity following established procedures.</li>
<li>Maintain established controls such as identification procedures, check holds, and all other pertinent verification necessary to transact business.</li>
<li>Promptly address customer questions and concerns through investigation. Report to management to formulate corrective action.</li>
<li>Conduct and document periodic risk reviews and run reports as needed.</li>
<li>Perform all work in compliance with established regulations, policies, and established procedures.</li>
<li>Maintain customer privacy and protect bank operations by keeping information private and confidential.</li>
<li>Participate in ongoing skill, sales training, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.</li>
<li>Other duties as assigned.</li>
</ul><br>
<b>Qualifications &amp; Skills</b><br>
<ul>
<li>High school diploma or equivalent</li>
<li>3+ years of experience as a Universal Banker or the equivalent preferred; supervisory experience preferred.</li>
<li>Must successfully complete consumer lending training and consistently demonstrate the required level of mastery of the lending products and processes.</li>
<li>Strong sales initiative and ability to develop ongoing customer relationships.</li>
<li>Present a professional image and communicate effectively with the public, co-workers, management, customers and others in a courteous, positive and professional manner.</li>
<li>Ability to read, process, understand and apply written training material content to daily activity.</li>
<li>Ability to follow detailed instructions and a wide range of procedures requiring sound judgment.</li>
<li>Ability to perform basic mathematical computations using various business machines and/or computers.</li>
<li>Must have proficient typing and computer skills.</li>
</ul><br>
<b>Core Competencies</b><br>
<div>
<div><div><div><ul><li>Adaptability &amp; Flexibility</li>
</ul>
</div><div><ul><li>Prospecting and Referring</li></ul><br>
</div>
</div><br>
<div><div><ul><li>Educating Others</li>
</ul>
</div><div><ul><li>Teamwork</li></ul><br>
</div>
</div><br>
<div><div><ul><li>Problem Solving</li>
</ul>
</div><div><ul><li>Risk Assessment</li>
</ul>
</div></div><br>
</div></div><br>
<b>Physical Requirements</b><p><br>
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).</p>
<div>
<div><div><div><p>Physical Demand:</p></div><div><br>
<p>
Percentage of Time:</p></div></div><div><br>
<div>
<p>Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.</p></div><div><br>
<p>
90-100%</p></div></div><div><br>
<div>
<p>Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers.</p>
<p>
Able to observe actions of others to ensure safety and security of the facility.</p></div><div><br>
<p>
 90-100%</p></div></div><div><br>
<div>
<p>Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.</p></div><div><br>
<p>
90-100%</p></div></div><div><br>
<div>
<p>Able to remain in upright stationary position at counter height of approximately 48&rdquo; for long periods of time.</p></div><div><br>
<p>
50-75%</p></div></div><div><br>
<div>
<p>Able to grasp, move and sort forms and papers.</p></div><div><br>
<p>
90- 100%</p></div></div><div><br>
<div>
<p>Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers.</p></div><div><br>
<p>
 75-100%</p></div></div><div><br>
<div>
<p>Occasionally position self to reach heights between floor and 6&rsquo;.</p></div><div><br>
<p>
&lt;25%</p></div></div><div><br>
<div>
<p>Must be able to lift up to 50 pounds at a time.</p></div><div><br>
<p>
&lt;5%</p>
</div>
</div><br>
</div></div><p><b>Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.</b></p><br>
<p></p>
<p><b>
#LI-DNI</b></p><br>
Job Reference: HRN01898</div>

Universal Banker Supervisor

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Coldwell Banker&reg; is the world&rsquo;s leading full-service real estate provider, with over 3,700 offices and 110,000 Sales Associates globally. Established in 1906 in the US, it first arrived in the Middle East in 2001, becoming the leading real estate broker in Egypt with 18 branches. Coldwell Banker Egypt has offices in Cairo, Alexandria, and several Red Sea areas. Its success in Egypt propelled it to become the Master Franchiser for 35 countries across the Middle East, Eastern Europe, and Central Asia.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site role for a Property Consultant located in Qesm El Maadi. The Property Consultant will be responsible for consulting with clients to assess their needs, communicating effectively to provide information on properties, offering customer service, facilitating property sales, and conducting guided property tours.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Consulting and Real Estate skills
  </li>
  <li>
   Strong Communication and Customer Service skills
  </li>
  <li>
   Sales skills and experience
  </li>
  <li>
   Excellent interpersonal and negotiation skills
  </li>
  <li>
   Ability to work independently and in a team
  </li>
  <li>
   Previous experience in real estate or related field is a plus
  </li>
 </ul>
</div>


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