customer service consultant

Burberry

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Service Consultant
</b></h1></div></div></div></div><div><div><div><div>Department: CUSTOMER SERVICES
</div></div></div></div><div><div><div><div>Location:
Las Vegas, Nevada (US-NV), US
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>INTRODUCTION</b></h2>
</div><div><p>
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p>
<p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
JOB PURPOSE</b></h2>
</div><div><p>
Through your passion for the Burberry brand and product and your specialist, expert, product knowledge you will provide a personalized sensational experience for our global customers.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h2>
</div><div><ul><li>Delivering World Class. Luxury Customer Service:</li><li>As the Customer Service Consultant you are the human face of the digital Burberry customer experience, connecting across the business to fulfil every customer need</li><li>You will be as helpful as possible by taking ownership of each customer journey, resolving cases through accurate, appropriate and personalized solutions that enhance brand loyalty.</li><li>By demonstrating passion for the brand and expert product knowledge you will encourage customers to personally experience the style, look and quality of Burberry products</li><li>You will use your empathy and intuition to anticipate and understand customer&rsquo;s needs, persevering to resolve service or product related issues with specialist after-sales knowledge</li><li>You will be an enthusiastic advocate for the brand, using your knowledge to cultivate relationships that enhance brand loyalty and actively contribute to increased sales revenue</li><li>You will be an expert in dealing with customers via phone, live chat and email dialogue, this will include direct contact from customers, calls for flagship stores, and internal colleagues.</li><li>You will contribute towards the efficient running of the customer service department and play a key role in achieving the contact centre service level targets.</li><li>Using a range of systems and digital tools, you will ensure that the relevant administration is completed and distributed appropriately, in line with the departmental ways of working</li><li>Accurately record customer details using computer based and paper based systems where necessary.</li><li>You will ensure to operate in accordance with Burberry's approved policies and processes, and in line with Company procedures to minimize loss.</li><li>Carry out any additional duties as directed by the management team.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
MEASURES OF SUCCESS</b></h2>
</div><div><ul><li>Achievement of Service levels and sensational Customer service.</li>
<li>Achievement of Productivity targets.</li>
<li>Achievement of Customer Experience target.</li>
<li>Brand awareness and product expert.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>FOOTER</b></h2>
</div><div><p>
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p><br>
<p></p>
<p>Posting Notes: USA || Nevada (US-NV) || Las Vegas || CUSTOMER SERVICES || NO DEPARTMENT - FIST9008 || n/a ||</p></div></div></div><br>
</div></div></div></div><p><br>
<b>Job Segment: </b>Call Center, Consultant, Consulting, Customer Service, Contract</p></div>

Customer Service Consultant

D'ATELIER

<p>We are seeking a passionate and customer-focused <b>Furnishing Consultant</b> to join our team. In this role, you will assist clients in selecting furniture, home d&eacute;cor, and interior solutions that align with their personal style, functional needs, and budget. You&rsquo;ll combine interior design knowledge with sales expertise to deliver exceptional service and drive customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and engage with customers to understand their furnishing needs, preferences, and lifestyle.</li><li>Provide expert advice on furniture, fabrics, colors, layouts, and design combinations.</li><li>Assist customers with product selection, room planning, and customization options.</li><li>Prepare and present mood boards, design plans, and quotations as needed.</li><li>Maintain knowledge of current design trends, products, and inventory.</li><li>Build and maintain strong client relationships, offering follow-up service and support.</li><li>Achieve individual and team sales targets.</li><li>Coordinate with delivery and logistics teams to ensure timely and accurate fulfillment.</li><li>Maintain showroom standards and ensure displays are visually appealing and up to date.</li><li>Lead Management and regular follow-up and update of architects to ensure pipeline business</li></ul><p><b>Qualifications:</b></p><ul><li>Proven experience in interior design, furniture sales, or related retail roles.</li><li>Strong sense of style and understanding of spatial planning.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work with clients of various tastes and preferences.</li><li>Proficiency with design software (e.g., AutoCAD, SketchUp, or room planner tools) is a plus.</li><li>High school diploma or equivalent; a degree in Interior Design or a related field is preferred.</li></ul><p><b>Key Competencies:</b></p><ul><li>Customer Service Excellence</li><li>Visual Merchandising</li><li>Sales and Upselling Techniques</li><li>Attention to Detail</li><li>Creativity and Aesthetic Judgment</li><li>Time Management and Organization</li></ul><p><b>Working Conditions:</b></p><ul><li>Work may include evenings, weekends, and holidays.</li><li>May involve standing for extended periods and lifting small to medium-size items.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;20,000.00 - &#8377;30,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have relevant experience in furnishing stores in a sales capacity?</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>25% (Required)</li></ul><p>Work Location: In person</p><p><b>Speak with the employer</b><br/>+91 7738050101</p>

Gilbarco Veeder-Root

<div>
 <p>
  <strong>
   JOB TITLE
  </strong>
  : CUSTOMER SERVICE CONSULTANT
 </p>
 <p>
  <strong>
   REPORTING TO
  </strong>
  : CUSTOMER SERVICE MANAGER
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PURPOSE OF POSITION
  </strong>
 </p>
 <p>
  The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process and confirm customers&rsquo; orders timely, for any customers within the MEA region for any customer or distributor buying Solution driven products offered for the Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake, end to end order management and revenue for the given period and to match customers&rsquo; delivery time expectation and to improve or enhance our customer&rsquo;s experience. He/She is also responsible to manage all outbound customs and trade issues and maintain all relevant customers&rsquo; data.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY RESPONSIBILITIES
  </strong>
 </p>
 <ul>
  <li>
   Full understanding of international trade requirements especially within the Middle East and Africa region
  </li>
  <li>
   Assessing and processing orders with factories and customers
  </li>
  <li>
   Evaluation of orders and get necessary approval like pricing, discount, shipping information, etc. before processing orders
  </li>
  <li>
   Logging of all orders and tracking details of shipments in Sales Force
  </li>
  <li>
   Co-ordinating with factories on production lead times and ensure order readiness
  </li>
  <li>
   Attend calls with all factories to understand production issues and discuss ways to improve delivery times
  </li>
  <li>
   Ensuring an appropriate order flow with the compliance to organizational policies
  </li>
  <li>
   Co-ordinating with the finance department to resolve invoice and pricing issues
  </li>
  <li>
   Monitoring and evaluation of all orders and sales processes as well as provide weekly reports to all customers
  </li>
  <li>
   Management of the communication with the sales department and customers
  </li>
  <li>
   Working with factory and customers for inspection processes to ensure smooth shipment
  </li>
  <li>
   Check the accuracy of the shipping documents and work pro-actively to avoid any issues during custom clearance
  </li>
  <li>
   File all documents on respective order folders and share the same with customers, sales, AR team when necessary
  </li>
  <li>
   Work with factory / customer on Letter of Credits and provide necessary inputs
  </li>
  <li>
   Co-ordinating with forwarders and customers on shipments deliveries
  </li>
  <li>
   Logging, monitoring and evaluation of all order issues
  </li>
  <li>
   Assistance to Sales teams in obtaining required proforma documents and related information as required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   POSITION RELATIONSHIPS
  </strong>
 </p>
 <p>
  <em>
   Internal
  </em>
 </p>
 <ul>
  <li>
   Head of Departments
  </li>
  <li>
   Key Accounts Managers
  </li>
  <li>
   Regional Sales Managers
  </li>
  <li>
   Finance team
  </li>
 </ul>
 <p>
  <em>
   External
  </em>
 </p>
 <ul>
  <li>
   Factories
  </li>
  <li>
   Suppliers
  </li>
  <li>
   Customers
  </li>
  <li>
   Freight agents
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MEASURES OF PERFORMANCE
  </strong>
 </p>
 <p>
  Leading: Customer Retention, Customer Satisfaction
 </p>
 <p>
  Lagging: Revenue growth, On time response and delivery
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PERSONAL QUALIFICATIONS &amp; EXPERIENCE
  </strong>
 </p>
 <p>
  <strong>
   Experience/Knowledge
  </strong>
 </p>
 <p>
  <em>
   Required
  </em>
 </p>
 <ul>
  <li>
   5-year customer service experience
  </li>
  <li>
   Experience in Order Management
  </li>
  <li>
   Experience in Logistics and Supply Chain
  </li>
  <li>
   Experience in International Trade
  </li>
  <li>
   Knowledge of import/export carriers and customs matters.
  </li>
 </ul>
 <p>
  <strong>
   <em>
    Preferred
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Customer service experience in a similar industry
  </li>
  <li>
   Order Management experience in a s similar industry
  </li>
  <li>
   Further studies to include Logistics and supply chain.
  </li>
  <li>
   Further knowledge to include International Trade
  </li>
  <li>
   Experience on Sales Force an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Specific Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong Excel dashboard and visual presentation skills
  </li>
  <li>
   Significant attention to detail
  </li>
  <li>
   Problem solving and decision-making skills.
  </li>
  <li>
   Strong interpersonal and communication skills (Verbal &amp; Written)
  </li>
  <li>
   Strong teamwork attitude
  </li>
  <li>
   Fuel Retail industry knowledge and experience
  </li>
  <li>
   Extensive knowledge of internal MRP processes and infrastructure
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Language Proficiency
  </strong>
 </p>
 <ul>
  <li>
   English / French / Arabic- Full Professional Proficiency
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHO IS GILBARCO VEEDER-ROOT
  </strong>
 </p>
 <p>
  Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
 </p>
 <p>
  <strong>
   WHO IS VONTIER
  </strong>
 </p>
 <p>
  Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves &ndash; delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company&rsquo;s website at www.vontier.com.
 </p>
 <p>
  <strong>
   At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
  </strong>
 </p>
 <p>
  Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
 </p>
 <p>
  Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
 </p>
 <p>
  <strong>
   Together, let&rsquo;s enable the way the world moves!
  </strong>
 </p>
</div>


Zurich Insurance

<div><div><div><div><div>Job Summary</div></div><div></div><div><br>
<div>
We are looking for a skilled and customer-centric individual to join our team as a HelpPoint Consultant. In this role, you will be responsible for providing exceptional customer service and support to our clients.</div><br>
<div></div>
<div>
As a HelpPoint Consultant, you will serve as the primary point of contact for customer inquiries, troubleshoot issues, and provide guidance and solutions to ensure customer satisfaction. The ideal candidate has excellent communication skills, a strong problem-solving mindset, and the ability to work effectively in a fast-paced environment. This position offers an opportunity to make a positive impact on our customers' experience and contribute to the success of Zurich Middle East.</div></div></div><div><div><div>
Job Accountabilities</div><br>
</div><div><div>
</div><div>As a HelpPoint Consultant, you will:</div><br>
<div></div>
<ul>
<li>Serve as the main point of contact for customer inquiries, providing accurate, timely assistance and take ownership to provide best customer experience through emails, walk-ins, telephone-based work, and live chat.</li>
<li>Listen attentively to customer concerns, troubleshoot issues, and provide effective solutions to meet their needs. Apply customer centricity with confidence, caring and engaging approach.</li>
<li>Maintain a deep understanding of our products, services, policies and evolves into a product / process expert and continue to adapt with changes.</li>
<li>Document customer interactions and inquiries accurately in the system, ensuring comprehensive and up-to-date records.</li>
<li>Collaborate with cross-functional teams, including technical support, sales, and operations, to resolve customer issues and escalate complex problems when necessary.</li>
<li>Identify opportunities to improve customer satisfaction and retention, proactively suggesting process improvements and enhancements.</li>
<li>Stay updated on industry trends, product updates, and company policies to effectively address customer inquiries and provide accurate information.</li>
<li>Assist in training and onboarding new team members, sharing best practices and knowledge to maintain a high level of service quality.</li>
<li>Maintain a positive and professional attitude, ensuring a friendly and welcoming experience for our customers.</li>
<li>Demonstrate effective communication and resolution skills including over-the-phone processing.</li>
<li>Support business ambition through income generating activities.</li>
<li>Provide MI to improve quality, enhance TNPS performance and to have effective staffing of telephone lines.</li></ul></div></div><div></div><div><div><div><br>
Job Qualifications</div></div><div></div><div><br>
<div>
To be successful in your role you will need:</div><br>
<div></div>
<ul>
<li>To be a UAE National with Family Book.</li>
<li>High school diploma or equivalent. Bachelor's degree is a plus.</li>
<li>1 to 3 years of experience in customer service or a related field, preferably in a helpdesk or contact center environment.</li>
<li>Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.</li>
<li>Strong problem-solving skills, with the ability to analyze issues, identify root causes, and provide appropriate solutions.</li>
<li>Empathetic and patient approach to customer interactions, demonstrating the ability to understand and address customer needs and concerns.</li>
<li>Proficiency in using customer service software, and other relevant tools.</li>
<li>Ability to multitask and prioritize tasks in a fast-paced environment, while maintaining attention to detail and meeting deadlines.</li>
<li>Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.</li>
<li>Flexibility to adapt to changing customer needs and business requirements.</li>
<li>Positive attitude, self-motivated, and a commitment to delivering exceptional customer service.</li></ul></div></div></div><div></div><div><b><br>
You are the heart &amp; soul of Zurich!</b></div><br>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div><br>
<div></div>
<div>
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.</div>
<div>
Let&rsquo;s continue to grow together!</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Bashair Alnaqbi</li>
<li>Closing date: Sep 3, 2025</li></ul></div>

HelpPoint Consultant (UAE Nationals)

Elite Falcon Visa Consultant

<p>We are seeking an energetic and motivated <b>Female Visa Sales Consultant</b> to join our team in Dubai. The ideal candidate should have <b>a minimum of 1 year of proven experience in visa sales/consultancy</b> and a strong ability to communicate with clients effectively.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle client inquiries regarding visa services (tourist, visit, work, and study visas).</li><li>Provide accurate information about visa requirements, documentation, and processes.</li><li>Achieve monthly sales targets by converting leads into successful visa applications.</li><li>Maintain strong relationships with clients and provide exceptional customer service.</li><li>Coordinate with internal departments to ensure smooth processing of applications.</li><li>Stay updated on immigration rules and visa policies of various countries.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1 year of experience</b> in visa consultancy or related field.</li><li>Strong sales and negotiation skills.</li><li>Excellent communication skills in English (knowledge of Hindi/Urdu is an advantage).</li><li>Presentable, professional, and customer-oriented personality.</li><li>Ability to work under pressure and achieve targets.</li><li>Female candidates only</li></ul><p>Job Type: Full-time</p>

Sales Professional

God Speed Visa

<ul><li><b>Company: Godspeed Immigration &amp; Study Abroad PVT LTD</b></li><li><b>Job Location: Trivandrum</b></li><li><b>Designation: Immigration Consultant</b></li></ul><p>*</p><ul><li>Should be Responsible for individual target</li><li><i>Must have strong communication, convincing and negotiating skills as the job is cantered on customer service and mainly on communication</i></li><li>Should follow up clients on regular basis for a prospective conversion</li><li>Must take full responsibility of all visa related issues, solving the queries, concerns etc</li><li>Should be self-motivated, energetic and able to on pressure situation</li><li>Must have strong evaluating skills on client&rsquo;s eligibility and explain the client on the process over phone and in person</li><li>Must be able to work in tight deadlines and on pressure situation with no compromise on customer satisfaction</li><li><b>Immigration/Visa Processing experience for Canada/Australia is Preferred....! </b></li><li>Candidates having experience in Sales, Immigration, Telesales &amp; Telecalling (can apply)</li></ul><p>We are looking for an enthusiastic Immigration Consultants to advise and guide clients about their overseas options &amp; our services.</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;20,001.00 - &#8377;45,001.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li><li>Paid sick time</li></ul><p>Work Location: In person</p>

IMMIGRATION CONSULTANT (GS IMMIGRATION & SA)

<ul><li><b>Company: Godspeed Immigration</b></li><li><b>Job Location: Calicut</b></li><li><b>Designation: Immigration/Visa Consultant</b></li></ul><ul><li><b>Should be Responsible for individual target</b></li><li><i><b>Must have strong communication, convincing and negotiating skills as the job is cantered on customer service and mainly on communication</b></i></li><li><b>Should follow up clients on regular basis for a prospective conversion</b></li><li><b>Must take full responsibility of all visa related issues, solving the queries, concerns etc</b></li><li><b>Should be self-motivated, energetic and able to on pressure situation</b></li><li><b>Must have strong evaluating skills on client&rsquo;s eligibility and explain the client on the process over phone and in person</b></li><li><b>Must be able to work in tight deadlines and on pressure situation with no compromise on customer satisfaction</b></li><li><b>Immigration/Visa Processing experience for Canada/Australia is Preferred....! </b></li><li><b>Candidates having experience in Sales, Immigration, Telesales &amp; Telecalling (can apply)</b></li></ul><p>We are looking for an enthusiastic Immigration Consultants to advise and guide clients about their overseas options &amp; our services.</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;20,000.00 - &#8377;45,001.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li><li>Paid sick time</li></ul><p>Work Location: In person</p>

IMMIGRATION/VISA CONSULTANT (GSI & SA)

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