customer service consultant

Toll Brothers

<div>
 
 
 Join an award-winning company!
 
 
 
 &nbsp;
 
 
 
 
 Who are we?
 
 
 
 
 &nbsp;
 
 
 
 Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we&rsquo;re a Fortune 500 company operating in over 60 markets. We&rsquo;re the country&rsquo;s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.
 
 
 
 &nbsp;
 
 
 
 From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.
 
 
 
 &nbsp;
 
 
 
 Toll Brothers
 
 , America's Leading Builder of Luxury Homes, seeks a
 
 Design Studio Consultant
 
 to assist homebuyers with color and options selections, as well as the sale of upgrades, at the Toll Brothers Design Studio in Panama City Beach, Florida.
 
 
 &nbsp;
 
 
 Relocation assistance to our Panama City Beach division will be provided!
 
 
 &nbsp;
 
 
 
 
 What is the opportunity?
 
 
 
 
 The Design Studio Consultant position is responsible for guiding the buyer through the selection of Included Features and Available Personal Choices (options/upgrades), thoroughly and on-time, while adhering to company policies and procedures and representing the company by keeping in line with the builder&rsquo;s code of ethics, values, and mission statement. This position will Interact with other departments as needed (i.e. Purchasing, Marketing, Accounting, Conveyancing, Construction, Customer Care, etc.) and will be tasked with completing required paperwork accurately and timely. Proficiency with department specific technology is necessary.
 
 
 &nbsp;
 
 
 
 
 What are the primary responsibilities?
 
 
 
 <ul>
 <li>
 
 Assist Prospective Buyers/Home Buyers with Tours/Options Selections
 
 <ul>
 <li>
 
 Meet with prospective buyers to share knowledge and excitement about Design Studio environment, procedures, and available products. Assist deposit tours as needed
 
 </li>
 <li>
 
 Meet with prospective buyers to share knowledge and excitement about Design Studio
 
 environment, procedures, and available products. Assist deposit tours as needed
 
 
 </li>
 <li>
 
 Provide scripted tours of Design Studio environment, delivered in a professional manner, wellarticulated, and with positive energy
 
 
 </li>
 <li>
 
 Orientation tour responsibilities include assisting the with meet/greet, present chosen tour categories, set up &amp; clean up
 
 
 </li>
 <li>
 
 Be familiar with product and house warranty specifics and be able to communicate this to buyers
 
 
 </li>
 <li>
 
 Adhere to predetermined deadlines for selection appointments, change requests, etc
 
 </li>
 </ul>
 </li>
 <li>
 
 Administrative Functions
 
 <ul>
 <li>
 
 Complete Buyer selection paperwork accurately and provide to Consultant by deadline provided
 
 </li>
 <li>
 
 Navigate the Toll Intranet for product and builder information
 
 </li>
 <li>
 
 Utilize Pivotal software and Excel to enter home selections and options.
 
 </li>
 <li>
 
 Interact with internal mortgage
 
 
 company personnel as needed to confirm buyer affordability
 
 </li>
 <li>
 
 Submit paperwork to buyers for final authorization through DocuSign and process through SDW to internal business partners, as directed by Consultant
 
 </li>
 <li>
 
 Prepare and double-check final document package for accuracy and submit to construction team.
 
 </li>
 <li>
 
 Process
 
 
 special requests with appropriate approvals from management
 
 </li>
 <li>
 
 Answer phones as needed
 
 </li>
 </ul>
 </li>
 <li>
 
 Interdepartmental Communication and Studio Merchandising
 
 <ul>
 <li>
 
 Provide status updates to Design
 
 
 Studio Manager
 
 </li>
 <li>
 
 Provide buyer feedback
 
 
 internally
 
 </li>
 <li>
 
 Maintain
 
 
 communication with Sales Consultants
 
 </li>
 <li>
 
 Walk-through with sales/construction/marketing personnel of all merchandised models
 
 </li>
 <li>
 Execute selections for Quick Move-In inventory homes as needed by communities
 </li>
 </ul>
 </li>
 <li>
 
 Continuing Education/Meeting Attendance
 
 <ul>
 <li>
 Field visits as needed. Tour community models, Quick Move-In homes and homes in production
 </li>
 <li>
 Attend education sessions/training from trade partners regarding included features and available
 
 personal choices, as well as internal company training regarding construction, new
 
 communities/floor plans etc. Attend product knowledge meetings monthly and/or quarterly
 </li>
 <li>
 Stay current on home product trends and/or design styles/colors via (vendor trainings, online research, etc.
 </li>
 </ul>
 </li>
 <li>
 All other duties as assigned
 </li>
 </ul>
 
 
 This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies!
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 
 Does this describe you?
 
 
 
 <ul>
 <li>
 
 When speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely
 
 </li>
 <li>
 
 Applies creative problem-solving to address business needs and issues
 
 </li>
 <li>
 Must be able to handle the challenges related to customer service
 </li>
 <li>
 Ability to perform in a sales environment working and interacting with people and providing excellent
 
 customer service
 </li>
 <li>
 Ability to assist buyer in reaching decisions in a timely manner
 </li>
 <li>
 Ability to educate buyer on products
 </li>
 <li>
 Strong ability to set clear and concise expectations with customer that support corporate processes and policies
 </li>
 <li>
 Able to plan and prioritize while focusing on detail orientation and effective time management
 </li>
 <li>
 Must have gift of hospitality, thoroughly enjoy interacting with others, and have an amiable, outgoing and pleasant demeanor
 </li>
 <li>
 Able to work with employees among multiple departments
 </li>
 <li>
 Working knowledge of Microsoft Office programs, including Outlook, Excel, Word and PowerPoint
 </li>
 <li>
 Able to utilize the department specific technologies to solve business challenges
 </li>
 <li>
 Participate in continuing education as needed
 </li>
 </ul>
 
 
 
 Do you have these qualifications?
 
 
 
 <ul>
 <li>
 
 Essential:
 
 <ul>
 <li>
 Great sales skills
 </li>
 <li>
 Basic knowledge of homebuilding/construction techniques
 </li>
 <li>
 Excellent communication and organization skills
 </li>
 <li>
 Patience, empathy and good listening skills
 </li>
 <li>
 Enthusiastic attitude: desire to ensure process is enjoyable, smooth and easy for the buyer
 </li>
 <li>
 Valid driver&rsquo;s license and clean driving record
 </li>
 </ul>
 </li>
 <li>
 
 Preferred:
 
 <ul>
 <li>
 Design knowledge, real estate/builder experience a plus
 </li>
 <li>
 
 An Interior Design degree is a plus
 
 </li>
 </ul>
 </li>
 </ul>
 
 
 We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!
 
 
 
 &nbsp;
 
 
 
 
 Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!
 
 
 
 
 &nbsp;
 
 
 
 APPLY ONLINE TODAY!
 
 
 &nbsp;
 
 
 
 Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
 
 
 
 &nbsp;
 
 
 
</div>

Design Studio Consultant - Relocation Assistance to Panama City Beach Provided!

Progress Documents Clearing Services L.L.C

We are seeking a dynamic and results-driven Immigration Consultant to join our esteemed team at Progress Migration Services. In this role, you will play a key part in guiding clients through their migration journeys, ensuring their satisfaction through expert consulting and exceptional customer service.Key Responsibilities<ul><li>Deliver tailored migration consulting services to clients, addressing their specific needs and goals.</li><li>Drive sales performance by achieving individual and team targets.</li><li>Build and maintain strong client relationships through effective communication and exceptional service.</li><li>Address client inquiries with professionalism and provide accurate guidance on visa and migration processes.</li><li>Collaborate with internal teams to ensure a seamless customer experience.</li></ul>Language Proficiency<ul><li>Fluency in English is essential.</li><li>Proficiency in Malayalam, and Tamil is highly preferred.</li></ul>Qualifications<ul><li>Position is open for Females candidates only.</li><li>Proven experience in sales consulting or the consultancy industry is an advantage.</li><li>Exceptional skills in customer service, effective communication, and relationship management.</li><li>Ability to meet and exceed sales targets with a client-centric approach.</li><li>Strong organizational and time-management skills.</li><li>A proactive, results-oriented mindset with a focus on delivering exceptional service.</li></ul>Perks and Benefits<ul><li>Competitive Basic Salary.</li><li>Attractive Weekly and Monthly Commissions based on performance.</li><li>Opportunity to work in a dynamic and professional environment.</li><li>Career growth and professional development opportunities.</li></ul>Job Types: Full-time, Permanent, Fresher

Immigration Sales Consultant

FedEx Office

<div>POSITION SUMMARY:
 
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store&rsquo;s business, including print, signs &amp; graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. 
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People<ul><li>
Follows instructions of supervisors and assists other team members in performing store functions</li><li>
Assists in the training of store team members</li></ul>
Service<ul><li>
Demonstrates consultative behaviors in a retail environment to understand each customer&rsquo;s individualized need</li><li>
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>
Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>
Takes complex customer orders using order systems and provides accurate pricing information</li><li>
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>
Maintains a safe, clean and orderly retail Store</li></ul>
Profit<ul><li>
Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>
Takes preemptive action to prevent errors and waste</li><li>
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>
Self-Management<ul><li>
Performs multiple tasks at the same time</li><li>
Looks for opportunities to improve knowledge and skills within the retail Store</li><li>
Able to operate with minimal supervision</li><li>
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of specialized experience</li><li>
Excellent verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability, on a consistent basis, to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: 
 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

Retail Customer Service Associate

Bupa Global

<div>
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Permanent
 
 
 
 
 
 
 
 We make health happen
 
 
 
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in
 
 
 rotational shifts including (over-night shifts)
 
 
 . You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 &bull; Fresh graduates with a medical background are welcome to apply
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 &bull; Being able to explain the impact that your role and actions have on the fair treatment of customers
 
 
 &bull; Being able to explain the potential implications for customers who are not treated fairly by you or others
 
 
 &bull; Making the fair treatment of customers central to all that you do
 
 
 &bull; Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 
 
 
 
 Why Bupa
 
 
 
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 
</div>

BEI CS Consultant

SupportYourApp

<div>Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What you will do:<ul><li>
Deliver outstanding customer support via phone calls, chats, and emails;</li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul>
What you need to succeed in this role:
<ul><li>Excellent Hebrew and English skills (C1 for both spoken and written);</li><li>
At least 6 months of experience in a customer support role;</li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul>
Will be a great plus:
<ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul>
Benefits:
<ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully remotely;</li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Tech zone consultancy

Job Title: Paid Internship &ndash; Travel Consultant (Aviation &amp; Tourism Students)Job Description:Travels Hook Pvt. Ltd. is offering a Paid Internship Opportunity for passionate and motivated Aviation and Tourism Students who are looking to start their career in the UK Travel Industry.This internship provides hands-on experience in sales, customer dealing, and travel consultancy, along with a chance to secure a permanent job position after successful completion.Requirements<ul><li>Minimum Intermediate / Bachelor&rsquo;s </li><li>Good English communication skills</li><li>Interest in travel &amp; tourism industry</li><li>Fresh candidates are encouraged to apply</li></ul>What You Will Get<ul><li>Paid Internship (Monthly Stipend) </li><li>Hands-on experience in UK travel industry</li><li>Professional work environment</li><li>Training &amp; skill development</li><li>Opportunity for permanent job after internship</li><li>Certificate of completion</li></ul>How to Apply:Interested candidates can apply by sending their CV via:WhatsApp: 0339-4900084Job Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

CSR Internship – Travel Consultant / Call Center / Customer Service(Paid)

Horn Rapids RV Resort

Job Overview: We are seeking a highly organized and customer-focused Reservationist to join our team. As a Reservationist, you will be responsible for assisting guests with their reservations and ensuring a smooth and enjoyable experience. If you have excellent communication skills and a passion for providing exceptional customer service, we want to hear from you!Duties: - Answer incoming calls and assist guests with making reservations - Provide information about RV sites availability, rates, and amenities - Input guest information accurately into the reservation system - Process payments and confirm reservations - Handle guest inquiries and resolve any issues or complaints in a professional manner - Maintain knowledge of hotel policies, procedures, and services - Collaborate with other departments to ensure guest satisfaction - Assist with check-in and check-out procedures as neededMini mart sales and propaneSkills:English - Strong customer service skills - Knowledge of RV operations and procedures - Familiarity with phone systems and reservation software - Excellent guest relations skills - Ability to handle difficult situations with patience and professionalism - Attention to detail and accuracy in data entry - Strong organizational and time management skills - Ability to work well in a team environmentIf you are looking for an opportunity to work in the hospitality industry and provide exceptional service to our guests, we invite you to apply for the position of Reservationist. Join our team and contribute to creating memorable experiences for our valued guests.Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.Job Type: Part-timePay: From $16.97 per hourBenefits:<ul><li>Flexible schedule</li></ul>Education:<ul><li>Associate (Required)</li></ul>Experience:<ul><li>Reservations /customer service: 1 year (Required)</li><li>Reservations: 1 year (Required)</li></ul>Ability to Relocate:<ul><li>Richland, WA 99354: Relocate before starting work (Required)</li></ul>Work Location: In person

Reservationist/Customer Service

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