customer service consultant

Bupa

<div>
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 
 
 
 
 
 
 We make health happen
 
 
 
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 &bull; Being able to explain the impact that your role and actions have on the fair treatment of customers
 
 
 &bull; Being able to explain the potential implications for customers who are not treated fairly by you or others
 
 
 &bull; Making the fair treatment of customers central to all that you do
 
 
 &bull; Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 
 
 
 
 
 
 
 Why Bupa
 
 
 
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
</div>

Customer Service Consultant

Richmond Villages

<div>
 
 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 <ul>
 <li>
 Being able to explain the impact that your role and actions have on the fair treatment of customers
 </li>
 <li>
 Being able to explain the potential implications for customers who are not treated fairly by you or others
 </li>
 <li>
 Making the fair treatment of customers central to all that you do
 </li>
 <li>
 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 </li>
 </ul>
 
 Why Bupa
 
 
 
 We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

<div>
 
 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 <ul>
 <li>
 Being able to explain the impact that your role and actions have on the fair treatment of customers
 </li>
 <li>
 Being able to explain the potential implications for customers who are not treated fairly by you or others
 </li>
 <li>
 Making the fair treatment of customers central to all that you do
 </li>
 <li>
 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 </li>
 </ul>
 
 Why Bupa
 
 
 
 We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Customer Service Consultant (BES)

Telstra Corporation

Full Time Customer Service & Sales Consultant BEENLEIGH page is loaded  Full Time Customer Service & Sales Consultant BEENLEIGHlocations: Brisbanetime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2025 (28 days left to apply)job requisition id: JR-  Employment TypePermanent  Closing Date29 Nov :59pm  Job TitleFull Time Customer Service & Sales Consultant BEENLEIGH Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.  Job Description Telstra is hiring! We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Telstra Store Beenleigh store is hiring a Retail Consultant to join the team on a Full-Time basis . Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected - faster, better, smarter. What we offer our team members We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that's on offer . Below is a snapshot of just some of the cool things we offer: Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running 30% off Telstra services Continuous training from management, to keep enhancing your skills and helping you grow Telstra SIM card Exclusive discounts and offers across 240 brands and partners 16 weeks paid parental leave for primary and secondary carers What you'll do As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers. About you You're able to easily build a connection with a variety of new and existing customers You can quickly develop customised solutions for customers You've got a drive to reach (and exceed) sales targets and KPIs You're hungry to learn and grow within the role (and beyond) You have experience in a customer-facing role You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service Apply now! After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.In the meantime, When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process. Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.> Explore our teams

Full Time Customer Service & Sales Consultant BEENLEIGH

Zachary Daniels

Sales Consultant - Premium Home Retail - Sheffield Salary: £26,000 - £30,000 + Bonus + BenefitsConcession within a Leading Department StoreNo Sundays - Alternate Saturdays We're recruiting for a passionate and customer-focused Sales Consultant to join a high-performing team within one of the UK's most recognisable department stores in Sheffield. This is a fantastic opportunity to join a growing retailer in a premium environment where your ability to deliver outstanding service and drive sales will be genuinely recognised and rewarded. The Package <ul> <li> Salary: £26,000 - £30,000 </li><li> Generous staff discount </li><li> Pension scheme via salary sacrifice </li><li> Cycle to Work scheme </li><li> Employee Assistance Programme </li></ul> The Opportunity As a Sales Consultant, you'll be the face of the brand within this prestigious retail setting. You'll create an inspiring and welcoming space for customers while building strong relationships with your host store team. Balancing exceptional customer care with a focus on commercial success will be key to your success. Key Responsibilities <ul> <li> Deliver a best-in-class experience for every customer </li><li> Proactively drive sales and consistently exceed personal and team targets </li><li> Maintain excellent product presentation and an immaculate showroom environment </li><li> Build strong relationships with department store colleagues and management </li><li> Use in-store technology effectively to process and manage customer orders </li><li> Ensure all health, safety, and operational standards are met </li></ul> What You'll Bring <ul> <li> A customer-first mindset with a strong commercial awareness </li><li> Experience in retail or consultative sales, ideally within home, lifestyle, or interiors </li><li> A proactive and positive attitude with great attention to detail </li><li> The ability to build trust quickly with customers and colleagues </li><li> Excellent communication and organisational skills </li></ul> This is more than just a sales role - it's your chance to join a business that values its people, encourages growth, and delivers exceptional experiences every day. BBBH34831

Sales Consultant - Sheffield

hiCar

Location: Dubai, UAE Job Type: Full-TimeAbout UshiCar is a trusted leader in the automotive industry, specializing in providing high-quality used vehicles and exceptional customer service. We pride ourselves on building long-term relationships with our customers through honesty, transparency, and reliable support. We&rsquo;re seeking a dedicated and customer-focused Used Car After-Sales Consultant and Sales Coordinator to join our dynamic team.Position SummaryThe Used Car After-Sales Consultant &amp; Sales Coordinator is responsible for ensuring customer satisfaction after a vehicle purchase by providing responsive support, coordinating service needs, managing warranty or repair claims, and maintaining strong customer relationships. The Sales Coordinator supports the sales team by managing administrative tasks, organizing sales processes, and ensuring smooth communication between sales staff, customers, and internal departments. This role is essential to delivering the excellent ownership experience our customers expect.Key Responsibilities<ul><li>Serve as the primary point of contact for customers after purchasing a used vehicle.</li><li>Handle after-sales inquiries, complaints, and follow-up requests in a timely and professional manner.</li><li>Coordinate vehicle inspections, service appointments, repairs, and warranty claims with internal technicians and third-party vendors.</li><li>Maintain accurate customer service records, warranty documentation, and repair histories.</li><li>Conduct follow-up calls to ensure customer satisfaction and identify opportunities for additional services.</li><li>Provide clear communication regarding service status, costs, timelines, and warranty coverage.</li><li>Collaborate with the sales, service, and administration teams to deliver a seamless ownership experience.</li><li>Assist in managing goodwill claims and resolving customer concerns with empathy and effectiveness.</li><li>Promote maintenance packages, extended warranties, or other service-related products when appropriate.</li></ul>Qualifications<ul><li>Previous experience in automotive after-sales, service advising, or customer service (preferred).</li><li>Knowledge of used car operations, vehicle diagnostics, and warranty processes is an asset.</li><li>Strong communication and problem-solving skills.</li><li>Excellent customer service and relationship-building abilities.</li><li>Ability to work in a fast-paced environment with strong organizational and time management skills.</li><li>Basic computer proficiency (CRM systems, service software, email, etc.).</li><li>Valid driver&rsquo;s license.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Comprehensive training and growth opportunities.</li><li>Supportive team environment with career development potential.</li></ul>How to ApplyInterested candidates are invited to submit their CV to careers@hicar.ae Please include &ldquo;Used Car After-Sales Consultant Application &ndash; [Your Name]&rdquo; in the subject line.Job Type: Full-time

Used Car After-Sales Consultant and Sales Coordinator

Virikson Travel

We are a reputable travel agency specializing in Hajj and Umrah services. We are currently seeking an experienced Umrah Consultant to join our team. The ideal candidate will have a deep understanding of Umrah operations, visa processing, and exceptional customer service skills. If you're passionate about providing clients with a smooth and memorable Umrah experience, we want you on our team. As an Umrah Consultant, you will be responsible for designing customized Umrah packages, managing visa applications, handling client inquiries, and ensuring exceptional service at all stages of the Umrah journey. Your role will also include staying updated with Saudi regulations, guiding clients on travel requirements, and building long-lasting relationships with clients.Key Responsibilities:<ul><li>Umrah Package Design &amp; Consultation:</li><li>Design and customize Umrah packages based on individual or group client needs.</li><li>Provide clients with detailed information regarding Umrah requirements, including documentation, travel dates, and schedules.</li><li>Guide clients through the complete booking process, from visa application to final travel arrangements.</li><li>Visa Processing &amp; Documentation:</li><li>Manage Umrah visa applications and ensure compliance with Saudi regulations.</li><li>Review and verify required documentation for accuracy.</li><li>Coordinate with embassies, consulates, and visa processing centers to secure visas for clients.</li><li>Client Relationship Management:</li><li>Communicate clearly with clients regarding their Umrah arrangements and ensure they are well-informed throughout the process.</li><li>Provide after-sales support, addressing any issues or concerns that may arise.</li><li>Build and maintain long-term relationships with clients, ensuring repeat business and referrals.</li><li>Travel Coordination:</li><li>Work with vendors, airlines, and hotels to arrange flight bookings, accommodations, and transportation for Umrah clients.</li><li>Ensure clients receive timely updates regarding their travel itineraries and documents.</li><li>Handle cancellations, modifications, and special requests related to travel arrangements.</li></ul>Qualifications and Requirements:<ul><li>Experience: Minimum of 1 to 3 years&rsquo; experience in Umrah consulting, travel services, or visa processing.</li><li>Knowledge: Strong understanding of Umrah regulations, Saudi visa requirements, and travel planning.</li><li>Skills:</li><li>Excellent communication and customer service skills.</li><li>Ability to build strong relationships with clients.</li><li>Proficiency in Microsoft Office and experience with online booking platforms.</li><li>Ability to multitask and handle multiple client requests simultaneously.</li><li>Strong attention to detail, organization, and time management skills.</li></ul>How to Apply:<ul><li>Important Note:</li></ul>Please do not apply if you do not have relevant experience in Umrah consulting or visa processing. We kindly ask that only candidates with the required qualifications applyIf you meet the required qualifications and have a passion for the travel industry, we encourage you to applyJob Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Umrah Consultant

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