customer service consultant

Chalhoub Group

<div>
 <strong>
  INSPIRE | EXHILARATE | DELIGHT
  <br/>
  <br/>
 </strong>
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 <br/>
 <br/>
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 <br/>
 <br/>
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 <br/>
 <br/>
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 <br/>
 <br/>
 <strong>
  <strong>
   What you'll be doing
  </strong>
  <br/>
  <br/>
 </strong>
 Our Luxury Tech Consultant: is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 <br/>
 <br/>
 <ul>
  <li>
   Build and maintain guest experience standards in order to build strong loyalty
  </li>
  <li>
   Address customers' queries about products, prices, availability, product uses, and services
  </li>
  <li>
   Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
  </li>
  <li>
   Advise customers on product ranges best suited to their needs
  </li>
  <li>
   Demonstrate usage and benefits of various brands and products
  </li>
  <li>
   Generate sales, while achieving line and sales targets, using make up knowledge
  </li>
  <li>
   Sell-out target tracking at store level
  </li>
  <li>
   Generate daily sales reports
  </li>
  <li>
   Participate in achieving incentives
  </li>
  <li>
   Track post-launch sales at store level
  </li>
  <li>
   Ensure merchandising levels in the store are met as per the brand guidelines
  </li>
  <li>
   Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
  </li>
  <li>
   Report stock shortages using the stock order form
  </li>
  <li>
   Ensure stock receipt as per set procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What you'll need to
  </strong>
  <strong>
   succeed
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Minimum 2 years&rsquo; experience in retail preferably in Luxury Technology.
  </li>
  <li>
   Intermediate/ Advanced English Language
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Can Offer You
  <br/>
  <br/>
 </strong>
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 <br/>
 <br/>
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 <br/>
 <br/>
 <strong>
  We Invite All Applicants to Apply
  <br/>
  <br/>
 </strong>
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 <br/>
 <br/>
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>


Luxury Tech Consultant (Dyson Boutique - Red Sea Mall)

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
</p><p>Our Luxury Tech Consultant: is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our consultant is also required to maintain high levels of standards in terms of grooming.</p><ul><li><p>
Build and maintain guest experience standards in order to build strong loyalty</p></li><li><p>
Address customers' queries about products, prices, availability, product uses, and services</p></li><li><p>
Communicate with customers to assess their needs, provide assistance in satisfying those needs a meeting or surpassing customers' expectations</p></li><li><p>
Advise customers on product ranges best suited to their needs</p></li><li><p>
Demonstrate usage and benefits of various brands and products</p></li><li><p>
Generate sales, while achieving line and sales targets, using make up knowledge</p></li><li><p>
Sell-out target tracking at store level</p></li><li><p>
Generate daily sales reports</p></li><li><p>
Participate in achieving incentives</p></li><li><p>
Track post-launch sales at store level</p></li><li><p>
Ensure merchandising levels in the store are met as per the brand guidelines</p></li><li><p>
Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times</p></li><li><p>
Report stock shortages using the stock order form</p></li><li><p>
Ensure stock receipt as per set procedures</p></li></ul><p><b>
What you&rsquo;ll need to succeed</b>
</p><ul><li><p>Minimum 2 years&rsquo; experience in retail preferably in Luxury Technology.</p></li><li><p>
Intermediate/ Advanced English Language</p></li></ul><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><p><b>Using GenAI in Your Application Process</b></p><p>
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Consultant - Luxury Tech - Riyadh

Harris Plumbing, Heating, Air, & Electrical

<div><b>Harris Plumbing, Heating, Air, &amp; Electrical</b> is a growing, full-service residential plumbing, heating, air and electrical company located in NJ, PA and DE. Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system.<br>
<br>
We are currently searching for a Comfort Consultant:<br>
<br>
Comfort Consultants connect customers with comfort through simple heating, cooling, and air quality upgrades, or whole system replacements. We have the installation crews available for next-day service, multiple financing options, and the strongest guarantee in the business. At <b>Harris Plumbing, Heating, Air, &amp; Electrical</b>, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is unlimited.<br>
<br>
Potential of $100k plus
<p><b>
Responsibilities/Experience:</b></p>
<ul><li>Prior experience selling residential services in home. Some locations may require HVAC specific experience.</li>
<li>Ability to travel to pre-set appointments throughout your assigned area in company provided work vehicle.</li>
<li>A proven work ethic with excellent customer service and communication skills.</li>
<li>Willingness to put in long, sporadic hours and/or weekends as needed.</li>
<li>Willingness to go into attics and crawl spaces on a regular basis.</li>
</ul>
<p><b>We Offer:</b></p>
<ul><li>Medical, dental, and vision benefits</li>
<li>Exceptional 401(k) savings plan</li>
<li>Paid holidays and vacation</li>
<li>Steady, year-round work</li>
<li>Training and potential for career growth</li>
</ul>
<p>Job Type: Full-time</p>
<p>Benefits:</p>
<ul><li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li></ul></div>

HVAC Sales Rep/Comfort Consultant

Bidaya Al Afaq Documents Clearing Services

<p>Bidaya Consultants is seeking enthusiastic <b>Immigration Consultants</b> to join our growing office in Dubai. We are looking for individuals who are passionate about helping people achieve their dreams of working abroad while delivering outstanding customer service.</p><p>If you enjoy interacting with people, have strong communication skills, and are motivated to build a successful career in sales and consultancy, we'd love to hear from you.</p><p>What You'll Do</p><ul><li>Communicate with clients through phone calls, WhatsApp, email, and face-to-face consultations</li><li>Understand each client's requirements and recommend suitable visa and overseas employment solutions</li><li>Explain our immigration and recruitment services clearly and professionally</li><li>Build trust with clients by providing timely follow-ups and excellent customer support</li><li>Maintain accurate client records and update CRM systems</li><li>Work towards achieving individual and team sales targets</li></ul><p>Requirements</p><ul><li>Fluency in <b>Malayalam and English</b> is required</li><li>Experience in sales, telesales, customer service, or immigration consultancy is preferred</li><li>Candidates with a minimum of <b>3 months of relevant experience</b> are encouraged to apply</li><li><b>Freshers with excellent communication skills are also welcome</b></li><li>Good interpersonal, negotiation, and customer-handling skills</li><li>Basic knowledge of MS Office and CRM software is an advantage</li><li>Positive attitude and willingness to work in a target-driven environment</li></ul><p>What We Offer</p><ul><li>Fixed salary of <b>AED 3,000 &ndash; AED 5,000</b></li><li>Attractive performance-based incentives</li><li>Comprehensive training and ongoing support</li><li>Friendly and collaborative workplace</li><li>Career growth opportunities within a fast-growing company</li></ul><p>If you're looking for an opportunity to grow your career while helping clients explore international opportunities, we'd be happy to welcome you to the Bidaya Consultants team.</p><p>Apply Now</p><p>Apply through Indeed or send your CV to <b>info@bidayaconsultants.com</b></p><p><b>Website:</b> www.bidayaconsultants.com</p><p>Pay: From AED3,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Immigration Consultant

maidaa for ummrah service

<p>MAIDAA Umrah Services is looking for motivated and enthusiastic Customer Service Representatives to join our team in New Cairo.</p><p>If you are fluent in Turkish, , or Urdu, have excellent communication skills, and enjoy helping customers, we&rsquo;d love to hear from you.</p><p>As a Customer Service Representative, you will assist clients throughout their Umrah journey by providing accurate information, answering inquiries, and ensuring an exceptional customer experience.</p><p>Pay: E&pound;10,000.00 - E&pound;20,000.00 per month</p><p>Work Location: In person</p>

Customer Service Representative (Turkish / Urdu Speaker)

Avenues Int'l

<p>We are looking for passionate, motivated, and customer-focused person to join our team. Vacancies: - Umrah &amp; Hajj Consultant - Travel &amp; Tour Consultant - Sales &amp; Customer Service Executive Requirements: - Excellent communication and customer service skills - Experience in the travel, tourism, or Umrah industry is preferred - Knowledge of airline ticketing and hotel bookings is an advantage - Ability to work in a fast-paced environment Location: Muscat, Oman Send your CV to: 22566705</p><p>Work Location: In person</p>

Umrah & Travel Consultant

Byron Bank

<div><div>At Byron Bank, relationships matter. We're looking for a Customer Service Representative who enjoys helping others, building connections, and creating positive experiences for our customers. This is an opportunity to join a supportive team, make a meaningful impact in the communities we serve, and grow your career in banking. Apply today!</div>
<div></div><div><b>About Us</b><br>
<i>Rooted in Our Community Since 1966</i><br>
Byron Bank was founded on a simple idea: banking should be personal, dependable, and deeply connected to the people it serves. Nearly 60 years later, that vision remains at the heart of everything we do.<br>
Since 1966, Byron Bank has stood strong as a community partner, resilient through change, and always focused on people first. Guided by three generations of dedicated leadership, we&rsquo;ve stayed true to our mission of building lasting relationships, supporting our local economy, and showing up for our neighbors - because that&rsquo;s what community is all about.<br>
Our commitment extends beyond banking. We actively participate in initiatives that support education, local businesses, and community development. By investing our time and resources,<br>
we aim to make a positive impact on the lives of our neighbors.<br>
Byron Bank is proud to be more than just a bank; we are proud to be a leader in our community.<br>
Learn more at: https://byronbank.com/about-us/communityinvolvement</div>
<div></div><div><b>Why Should You Join Us?</b><br>
At Byron Bank, &quot;You Ask, We Help&quot; isn&rsquo;t just a tagline, it&rsquo;s our approach to everything we do. We understand what it takes to provide our customers with the level of service they expect and the solutions they need to help them achieve their financial goals. We recognize that our greatest asset is our employees and take great pride in hiring qualified individuals to complement our existing teams.<br>
We&rsquo;re always eager to connect with talented individuals who share our commitment to exceptional service and community impact. Join us and help our customers feel confident about their financial futures-every conversation, every day.</div>
<div></div><div><b>What You Should Know About The Role:</b></div>
<div><b>Job Summary:</b></div>
<div>A Customer Service Representative (CSR) with Byron Bank helps customers with their teller transactions and telephone requests. They process customer transactions efficiently and accurately be it a deposit, loan payment, cashing a check, or answering a telephone call. They actively listen to customers and meet their needs by completing the transaction or referring them to another department. They provide outstanding customer service.</div>
<div><br>
<b>Job Duties &amp; Responsibilities:</b></div>
<ul><li>Process a variety of customer transactions including:
<ul><li>Account Management-Assist customers with opening and closing accounts, ordering checks, processing address changes, and setting up safe deposit box access.</li>
<li>Transaction Processing- Handle deposits, withdrawals, check cashing, and loan payments at the teller line. Issue cashier checks, money orders, gift cards, and license stickers.</li>
<li>Issue Resolution-Investigate errors, follow up on customer inquiries.</li>
<li>Fraud Mitigation-Verify customer identity, watch for and identify counterfeit currency and fraudulent checks, work with the AML Officer on suspicious transactions.</li>
<li>Sales and Cross-Selling-Educate customers on the benefits of bank products.</li>
<li>Process and log mail, night drop, and courier bags.</li>
</ul></li><li>Answer customer service calls and complete requests including:
<ul><li>Online Banking questions including Zelle.</li>
<li>Password resets.</li>
<li>Account transfers.</li>
<li>Travel Notices.</li>
<li>Retail product rate inquiries, fall below fees or dollar amount, or other account questions.</li>
<li>Debit card activation and pin questions.</li>
<li>CD renewal request.</li>
<li>Scan transactions and proof work for Retail and Loan departments.</li>
</ul></li><li>Read, understand, and follow Bank Secrecy Act (BSA) policy to include currency transaction reporting, monetary log reporting, and customer information program.</li>
<li>Listen for opportunities to add additional products or services during transaction processing and refer to the corresponding department.</li>
<li>Complete required training assigned by Compliance, Human Resources, or BSA departments.</li>
</ul><div><b>Additional Duties &amp; Responsibilities:</b></div>
<ul><li>Balance teller window daily at the end of each business day.</li>
<li>Follow bank policies and procedures.</li>
<li>Engage in conversations to address current and future needs of our customers.</li>
<li>Communicate through telephone and email.</li>
<li>Build and sustain effective working relationships with co-workers.</li>
<li>Communicate with Manager, identifying challenges and helping eliminate obstacles.</li>
</ul><div>This position description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Duties and responsibilities may change, or new ones may be assigned at any time with or without notice.</div>
<div><br>
<b>Required Skills &amp; Attributes:</b></div>
<ul><li>Communication and Empathy-Strong listening skills with the ability to explain complex financial terms in plan, easily understandable language.</li>
<li>Attention to Detail-High degree of accuracy when handling cash and entering customer data to balance cash drawers and general ledgers.</li>
<li>Compliance Knowledge- Ability to learn and retain complex banking laws, privacy policies, and security procedures.</li>
<li>Tech-Savviness-Comfort with navigating core banking software, CRM systems, and multi-line phone networks.</li>
</ul><div><b>Education &amp; Experience:</b></div>
<ul><li>High school diploma or the equivalent.</li>
<li>Customer Service -One year of retail experience required.</li>
<li>Cash handling-Processing large sums accurately.</li>
<li>Retail Sales-Meeting performance and referral goals.</li>
<li>Call Support-Managing high-volume phone calls.</li>
<li>Problem Resolution-De-escalating tense customer situations.</li>
<li>Tech Expertise-Familiarity with computers, including Microsoft Office products.</li>
</ul><div><b>Physical Requirements:</b></div>
<ul><li>Ability to lift and move 40 pounds.</li>
<li>Ability to stand for up to 9 hours.</li>
<li>Consistent use of a computer and phone for up to 9 hours.</li>
</ul><div><b>Pay Range:</b></div>
<div>$17.00-$20.00 per hour</div>
<div></div><div><b>Compensation Overview:</b></div>
<div>The anticipated hiring range for this position is $17.00-$20.00 per hour, which reflects what we reasonably expect to pay for candidates who meet the standard qualifications for the role. Actual base pay will vary depending on job-related knowledge, skills, credentials, experience, and location.</div>
<div></div><div><b>Benefits:</b></div>
<ul><li>Health Insurance (Medical, Dental, Vision)</li>
<li>401(k) with match</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off (vacation, sick, and volunteer)</li>
</ul><div><b>Work Location:</b></div>
<ul><li>Byron</li>
</ul><div><b>Equal Employment Opportunity:</b><br>
Byron Bank provides equal opportunity for all employees and applicants for employment and makes all employment decisions without discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability, family medical history or genetic information, political affiliation, military service, disability challenges, marital status, ancestry, status upon discharge from military service, order of protection status or other non-merit based factors (actual or perceived). These protections extend to all management practices and decisions, including recruitment and merit practices, appraisal systems, promotions and training, and career development programs.</div></div>

Customer Service Representative I

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