customer service coordinator

Total Quality Logistics (TQL)

<div>About the role:
As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company. 
What&rsquo;s in it for you:<ul><li>
Compensation starting at $16.50/hour</li><li>
Comprehensive benefits package<ul><li>
Health, dental and vision coverage</li><li>
401(k) with company match</li><li>
Perks including tuition and training reimbursement, employee discounts, and financial wellness planning</li></ul></li><li>
Advancement opportunities with structured career paths</li><li>
Employee referral bonus opportunities</li><li>
Certified Great Place to Work with 900+ lifetime workplace award wins</li></ul> 
What you&rsquo;ll be doing:<ul><li>
Become the subject matter expert on all administrative tasks related to your aligned account(s)</li><li>
Document and manage all tasks in our internal systems</li><li>
Schedule appointments and help coordinate shipments from pickup to delivery</li><li>
Help resolve shipping issues with a high level of professionalism</li><li>
Provide excellent customer service to internal and external stakeholders</li><li>
Support with billing and payment processing as needed</li></ul> 
What you need:<ul><li>
1+ year customer service experience preferred</li><li>
Hall of fame work ethic with a history of excellent attendance</li><li>
Strong verbal communication skills &ndash; face to face and over the phone</li><li>
Proficient in Microsoft Office, including Word, Excel, and Outlook</li><li>
Ability to take ownership of responsibilities and see tasks through completion</li></ul> 
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.</div>

Customer Service Coordinator

McCollister's Transportation

<div><div><div><div><div>Position
Fitness Customer Service Coordinator
Overview
Reports to VP of Sales and Operations, Fitness
Primary client focal point to coordinate transportation of fitness products.
This individual will work to provide the highest level of quality service to our customers and ensure complete satisfaction by meeting or exceeding their expectations while contributing to the growth and profitability of McCollister&rsquo;s Global Services, Inc.
Responsibilities<ul><li>
Work closely with our operations planners and dispatchers to ensure we deliver the highest level of quality service available.</li><li>
Responsible for all daily activity related to the successful relocation of high value products.</li><li>
Obtains orders, gathers complete customer information, and quotes client orders within 30 minutes.</li><li>
Create and update customer profiles.</li><li>
Determine haulers through pattern of service system.</li><li>
Register orders, print tickets, and bills of lading to operations.</li><li>
Status orders utilizing 48-hour report.</li><li>
Post-move quality calls.</li><li>
Prepare client records as required.</li><li>
Ensure invoicing accuracy to client.</li><li>
Provide solutions to customer issues.</li><li>
Assist other team members as needed.</li><li>
Decision making/ problem solving responsibility for non-revenue related issues such as date extensions.</li><li>
Total overall management of the project(s) assigned.</li><li>
Scheduling and management of internal and external resources.</li><li>
Communications with customer/partner project management staff.</li><li>
Written updates of schedules, performance data and administrative issues.</li><li>
Communications internally with Customer Service, Sales executives, management, dispatchers, drivers, etc.</li><li>
Quality assurance of all aspects of the project responsibilities.</li><li>
Flexibility to deal with a variety of issues that may develop throughout the course of any project.</li></ul>
Education<ul><li>
A Bachelor&rsquo;s degree or equivalent combination of education and experience.</li></ul>
Experience<ul><li>
A minimum of two years customer service experience in the transportation industry required</li><li>
Logistics experience preferred</li><li>
Competent computer skills, including Microsoft Office Suite and Google G Suite</li><li>
Candidate must be able to communicate effectively at all levels of the organization</li><li>
Must be organized</li><li>
Strong written and verbal communications skills</li><li>
Proven track record of working in a team environment and autonomously</li></ul>
Key Competencies<ul><li>
Partnering and teamwork</li><li>
Ability to work with little oversight</li><li>
Ability to place 200 transactions (new orders) per month</li><li>
Strong attention to detail</li><li>
Very organized / Methodical</li><li>
Problem solving</li><li>
Excellent telephone communication skills, have a clear and pleasant speaking voice</li><li>
Team oriented and personally committed to continuous improvement</li><li>
Demonstrated ability to interface effectively and positively with all members of the organization</li><li>
Computer literacy and typing skills for basic Microsoft Office and Google G Suite applications</li><li>
Ability to sit for extended periods of time</li><li>
Must be able to travel occasionally, usually day trips to visit with clients</li></ul></div></div></div></div></div>

Fitness Customer Service Coordinator

Viridi

<div>Viridi Parente is a disruptive energy company. We deliver solutions to tomorrow?s problems, today. We develop and manufacture battery energy storage systems and technology for mobile and energy storage applications. We deliver customer-focused solutions, blending environmentally conscious products with a bottom-line mentality. Viridi is headquartered in Buffalo, NY, and is excited to be currently expanding into the Richmond, CA area. We are a fast-growing startup environment with an eye towards a sustainable future by bringing clean energy products to the market. Viridi is seeking self-motivated individuals looking to challenge themselves.
The Role:
Viridi is seeking a detail-oriented and customer-focused Technical Customer Service Coordinator to join our team. This role is responsible for maintaining accurate records, managing communication, and ensuring exceptional customer service. The Service Coordinator will work directly with customers while collaborating with the Service Manager, Service Engineers, Technicians, and other departments to deliver efficient and professional support.
The ideal candidate is an organized problem-solver with strong communication skills, technical aptitude, and a commitment to delivering outstanding customer experience. You?ll be at the center of customer support operations, ensuring issues are handled efficiently and records are maintained with accuracy.
Location:
<ul><li>Richmond, CA (onsite)</li></ul> 

Job Responsibilities:
<ul><li>Handle incoming phone calls, emails, and online chats with professionalism and tact.</li>
<li>Communicate with customers regarding service needs, including remote troubleshooting, parts orders, and service call requests.</li>
<li>Develop a strong understanding of machine layouts to effectively support fleet troubleshooting remotely.</li>
<li>Process and manage Parts Orders, Repair Orders, Tickets, documentation, and customer projects.</li>
<li>Oversee Customer Returns (RMA requests), ensuring all documentation is accurate and completed during and after repairs.</li>
<li>Maintain ownership of machine traveler processes: assigning travelers to all assets, keeping records current, and filing them appropriately.</li>
<li>Ensure Service Repair Orders are completed accurately and in a timely manner.</li>
<li>Assign and verify appropriate charges for parts, labor, and shipping, ensuring detailed service notes are included.</li>
<li>Work proficiently in Odoo for service-related activities and record keeping.</li>
<li>Provide guidance, training, and leadership to Service Technicians when needed.</li>
<li>Prepare and deliver weekly, monthly, and quarterly reports on service and repair activity.</li>
<li>Participate in a rotating on-call schedule to answer customer calls and provide troubleshooting support after hours.</li></ul> 

Qualifications:
<ul><li>High school diploma or equivalent (required).</li>
<li>Minimum 1 year of experience in customer service, sales support, or a related role.</li>
<li>Experience troubleshooting electrical and mechanical machinery (preferred).</li>
<li>Strong multitasking ability with the capacity to support multiple customers simultaneously.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficient computer skills, including MS Office (Outlook, PowerPoint, Excel, Word).</li>
<li>Strong documentation and process-writing skills, with the ability to create training materials.</li>
<li>Service-oriented mindset with the ability to resolve customer issues professionally.</li>
<li>Self-directed, adaptable, and able to work independently or collaboratively across departments.</li>
<li>Positive attitude and a ?Customer First? approach.</li></ul> 

Working Conditions:
<ul><li>Climate-controlled indoor space with open cubicles.</li>
<li>Exposure to outside elements when walking to and from buildings.</li>
<li>Exposure to loud noises.</li>
<li>Exposure to heavy moving equipment.</li>
<li>Possible prolonged exposure to blue light from computer screens.</li>
</ul>
Compensation:
<ul><li>$29-$39 per hour, pending experience and qualifications</li>
<li>On Call Compensation Policy eligible</li></ul></div>

Technical Customer Service Coordinator - Richmond

Mega Brothers Logistic

Administrative / Customer Service Coordinator (Logistics)Mega Brothers Logistic, Inc.About UsWe are a nationwide last-mile logistics company specializing in appliance delivery and installation. As a family-owned business, we&rsquo;ve grown rapidly due to our reputation for high-quality service.As we continue expanding across the country, we are looking for individuals who want to grow with us long-term.Job SummaryWe are hiring a full-time Administrative / Customer Service Coordinator to support daily operations. This role includes customer service, dispatching, scheduling, and logistics coordination in a fast-paced environment.Experience in last-mile delivery/logistics is preferred, but we are willing to train the right candidate.Responsibilities<ul><li>Handle client calls and customer support</li><li>Respond to escalation emails</li><li>Dispatch and coordinate delivery teams</li><li>Schedule routes and manage daily operations</li><li>Support day-to-day logistics activities</li></ul>Requirements<ul><li>Strong communication and organizational skills</li><li>Ability to multitask and problem-solve</li><li>Logistics or last-mile experience (preferred, not required)</li><li>Detail-oriented and reliable</li></ul>Schedule &amp; Pay<ul><li>Monday&ndash;Friday</li><li>Approx. 8/9 AM &ndash; 4/5 PM (flexible, may adjust)</li><li>$45K&ndash;$55K salary + performance-based bonuses</li><li>All major holidays off</li></ul>ApplyJoin a fast-growing company with real opportunities for advancement.Pay: From $45,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Administrative / Customer Service Coordinator (Logistics)

Premise Health

<div>Welcome to the new standard of healthcare! 
eHealthScreenings, a Premise Health company, is the nation&rsquo;s leading provider of comprehensive biometric health screening services. We help employers, wellness companies, third-party administrators, Employee Assistance Programs, consultants, insurance providers, hospital systems, tribal nations, and unions reduce costs by improving health outcomes. Our dedicated team brings a wealth of experience and expertise to every interaction with a focus on delivering unparalleled service to biometric screening participants. 
In this position the Customer Service Rep will be fielding in-bound calls from customers and assisting them with any questions they may have regarding our services/product, and/or accessing the website; resetting passwords, assisting with site navigation, etc. 
This is a Full Time, remote, Customer Service Coordinator role. Monday - Friday 9am - 6pm CT 
What You'll Do<ul><li>
Determines requirements by working with customers.</li><li>
Answers inquiries by clarifying desired information; researching, locating, and providing information.</li><li>
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.</li><li>
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.</li><li>
Maintains call center database by entering information.</li><li>
Keeps equipment operational by following established procedures; reporting malfunctions.</li><li>
Updates job knowledge by participating in educational opportunities.</li><li>
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li><li>
May require other duties as assigned.</li></ul> 
What You'll Bring<ul><li>
High School Diploma or equivalent</li><li>
Minimum of one year of Customer Service or Call Center experience</li><li>
Bilingual Spanish is a must!</li><li>
Excellent written and oral communication skills</li><li>
Ability to work in a structured environment and adhere to regulatory and compliance requirements</li><li>
Strong interpersonal skills; professional, courteous, friendly, and empathetic</li><li>
Strong problem-solving skills, analytical skills, and detail-oriented</li><li>
Ability to positively adjust to a rapidly changing environment</li><li>
Proficiency with MS Word, Excel and Outlook. PC literacy is also required (experience using Windows based applications preferred)</li><li>
Ability to deal with customers in a professional manner, including handling irate customers in a way that brings the interaction to a positive conclusion</li></ul> 
At eHealthScreenings, a Premise Health company, you&rsquo;re not an employee - you&rsquo;re a team member. We work every day to create a collaborative culture where team members feel valued, satisfied, and fully committed to advancing our shared mission.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits. 
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. 
Premise provides its reasonable and genuinely expected range of compensation for this job of $15.00 - $15.50 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. 
For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above. 
This posting is anticipated to close within 90 days of 10/10/2025. 
Should you have questions regarding this job posting, please contact askhr@premisehealth.com.</div>

Bilingual Customer Service Coordinator - Remote

Hermès

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Call centre for Hermes stores in UAE, Kuwait, Bahrain and Doha.
 </li>
 <li>
 Cater to 100% of client queries through emails, phone and/or What&rsquo;s app (product information, product availability, order follow up, delivery, return procedure, claim, miscellaneous.)
 </li>
 <li>
 Being thorough on the information provided to the customers and redirect queries to the dedicated individuals if needed (store, management, After Sales)
 </li>
 <li>
 Ensure that all the requests are closed within the targeted time frame and with the highest quality of service.
 </li>
 <li>
 Follow up the returns, and once quality control is successful, proceed to the validation of the exchange or refund.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Possess good communication and greeting skills.
 </li>
 <li>
 Being punctual, flexible, hardworking, responsible and adaptable.
 </li>
 <li>
 Have a professional approach and a positive attitude.
 </li>
 <li>
 Being a team player.
 </li>
 <li>
 Able to solve problems and decision making.
 </li>
 <li>
 Familiarity with the products.
 
 
 </li>
 </ul>
 In alignment with the UAE Government's Emiratisation strategy, this opportunity is exclusively available to UAE Nationals holding a valid family book.
</div>

Customer Service Coordinator - UAE National

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
How this role makes an impact:
As part of Signify Health&rsquo;s Member Engagement team, the Member Engagement Customer Service Coordinator plays a key role in improving the experience for health plan members and clinicians. You will serve as a liaison between our Member Engagement team, health plans and affiliates, health plan members, and physician practices across the country.
In this role:
You will speak with members enrolled in various Medicare Advantage and Medicaid plans, as well as healthcare providers and health plan employees across the U.S. This is a phone‑based, multi‑faceted role that involves coordinating medical appointments, documenting interactions, and supporting our team in meeting goals for productivity, quality, and customer service. This position reports to a Member Engagement Customer Service Manager.
<ul><li>Make outbound calls to members and medical facilities</li><li>
Schedule Primary Care Physician (PCP) appointments</li><li>
Coordinate communication between members, clinicians, and doctors&rsquo; offices</li><li>
Present a positive, professional demeanor to clients, health plan members, clinicians, and colleagues</li><li>
Use multiple internal and external systems to schedule member appointments and ensure smooth communication between members, providers, and Signify</li><li>
Assist health plan members with connecting to a PCP following a health assessment</li><li>
Meet department goals for quality, customer service, and productivity (for example, number of calls, appointments scheduled, attendance, and quality targets) in an office or remote environment</li><li>
Follow and accurately utilize regulated and client‑approved scripts, as well as internal scripts and processes</li><li>
Document all member interactions thoroughly and maintain accurate notes and records</li><li>
Support warm transfers to and from clinicians, doctors&rsquo; offices, and other call center representatives</li><li>
Follow departmental procedures when communicating with members, clinicians, and physician offices</li><li>
Perform additional tasks as requested by Management</li><li>
Support business needs by handling inbound calls, manual outbound calls, and outbound calls initiated by the telephony system</li><li>
Serve as a subject matter expert for peers, including side‑by‑side coaching and assisting with training new or fellow employees</li><li>
Accept and respond appropriately to constructive feedback</li><li>
Work overtime and participate in on‑call rotations as requested</li><li>
Protect the security and privacy of all protected health information (PHI) accessed during normal work activities</li></ul>
Required Qualifications:<ul><li>
Previous appointment scheduling and/or call center experience (inbound and/or outbound) required</li><li>
Intermediate skills in Microsoft Office, particularly Excel</li><li>
Fluency in speaking, reading, and writing English; bilingual English/Spanish is a plus</li><li>
Proven ability to prioritize and multi‑task in a fast‑paced environment</li><li>
Ability to work a set, consistent schedule</li><li>
Strong critical thinking, analytical, and accurate data entry skills</li></ul>
Preferred Qualifications:<ul><li><div>
Experience working with call center technology systems (phone, QA, WFM) highly 
preferred 
<ul><li>Advanced understanding of call center or sales environment preferred.</li><li>Data-driven troubleshooting experience preferred.</li><li>Basic understanding of relational database functionality preferred.</li></ul></div></li></ul>
Education:
High School Diploma or equivalent; or two years of relevant work experience (preferred)
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 05/11/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Member Engagement Customer Service Coordinator - Spanish Speaking Representative

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