customer service coordinator

Cowgirl Tuff Company

<p><b>Overview</b><br/>We are seeking a dynamic and energetic Customer Service Coordinator to join our team! In this vital role, you will be the frontline ambassador for our clients, ensuring their needs are met with enthusiasm and professionalism. Your proactive approach will help foster strong relationships, streamline communication, and deliver exceptional support across multiple channels. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this is the perfect opportunity!</p><p><b>Responsibilities</b></p><ul><li>Manage inbound and outbound customer interactions via phone, email, and chat with enthusiasm and professionalism</li><li>Provide comprehensive customer support by addressing inquiries, resolving issues, and offering tailored solutions</li><li>Assist clients with data entry tasks, updating records accurately within our systems using Microsoft Office tools</li><li>Maintain excellent phone etiquette during all interactions to ensure positive customer experiences</li><li>Support sales initiatives by identifying client needs and promoting relevant products or services when appropriate</li><li>Manage returns process from start to finish including handling inquiries via emails, web chats, phone calls, and messages on platforms like Big Commerce and Reamaze.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in call center environments or customer support roles is preferred</li><li>Strong communication skills in English</li><li>Demonstrated proficiency in Microsoft Office applications and general computer skills</li><li>Experience with outbound calling</li><li>Excellent phone etiquette, active listening skills, and the ability to handle multiple tasks efficiently</li><li>High School Diploma or GED required</li></ul><p>Join us as a Customer Service Coordinator where your energy meets purpose! Bring your passion for helping others to a role that offers growth opportunities, meaningful work, and the chance to develop essential skills in client services. We value diversity and are committed to creating an inclusive environment where every team member can thrive.</p><p>Pay: From $20.00 per hour</p><p>Expected hours: 40.0 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Customer Service Coordinator

Hutchinson - Air Conditioning, Heating, Plumbing & Electrical

<div><p>Hutchinson Plumbing, Heating and Cooling, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Cherry Hill, NJ location.</p><p><b><i>
We are seeking someone to work Tuesday-Saturday from 11:30 am - 8 pm</i></b></p><p><br>
Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.<br>
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This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.<br>
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Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.
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We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
<br>
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To be successful in this role, you must possess:
</p><p>a minimum of two years office/customer service experience (dispatch experience is preferred)
</p><p>A professional appearance
</p><p>Excellent interpersonal skills with the ability to interact with all types of customers Strong customer service attitude.
</p><p>Able to plan and schedule work rather than just react.
</p><p>Able to &quot;think on your feet&quot; to provide customers with needed information for their specific installation or repair.
</p><p>Ability to work as part of a team.
</p><p>Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.</p></div>

Dispatcher/Customer Service Coordinator

Yusen Logistics

<div>Overview:
<div><b>
Salary Range: $47,644-$75,700</b></div><div></div><div><b><br>
Position Summary</b></div><div></div><div><br>
The Customer Service Coordinator manages Air <b>and</b> Ocean Import or Export shipments ensuring effective customer service, accurate shipment processing, timely deliveries and troubleshooting errors.</div><div></div><div><br>
The position is located in either the Import or Export department of &ldquo;super&rdquo; or &ldquo;large&rdquo; sized branches in the International Division of YLA.</div>
Responsibilities:
<div><b>
Essential Duties and Responsibilities</b></div><div></div><div><b><br>
Support Sales
</b></div><ul><li>Prepare and present proposals, quotes and recommend services based on customer needs.</li><li>
Obtain rates from our vendors for competitive quotes</li></ul><div>
Create and maintain operational SOPs and conduct internal audit for assigned accounts, as needed.</div><ul><li><b>
Act as the primary point of customer contact in the assigned account:
</b></li></ul><ul><li>Primarily responsible for providing effective customer service for all internal and external customers by utilizing in-depth knowledge of operational (import or export) processes.</li><li>
Manage customer relationship in assigned accounts.</li><li>
Proactively provide shipment status and notify customers of any delays regarding arrival, delivery or dispatch of shipments.
</li><li>Prepare daily, weekly and monthly reports for the assigned accounts.</li><li>
Ensure Standard Operating Procedures are available for each account serviced. Follow SOP in performance of all operational processes.</li><li><b>
Coordinate timely shipments at optimal cost and to customer satisfaction:</b></li><li>
Proactively ensure current pricing information is available for all shipments before making necessary bookings.</li></ul><ul><li>
Co-ordinate with overseas offices, agents, customers and domestic vendors for timely shipments in assigned accounts.
</li><li>Works with management to provide quotes for customers
</li><li><b>Problem Resolution</b> :</li></ul><ul><li>
Address customer concerns, trouble shoot errors, provide timely feedback on service failures and follow up on escalations.
</li><li>Review exception reports regularly, identify and resolve discrepancies.</li></ul><div></div><ul><li><b><br>
Provide back-up support in assigned departments.</b></li><li>
Performs other duties as assigned
</li></ul>Qualifications:
<ul><li>High School Diploma or GED plus three to five years related experience in air and ocean Import or Export operations is required.
</li><li>Knowledge of import /export regulations, domestic transportation modes and providers is required. An equivalent combination of education and experience may be considered.</li></ul><br>
<div></div><ul><li>
Experience providing customer service to internal and external customers, including meeting quality standards for customer services.
</li><li>Knowledge of import and export regulations, domestic transportation modes and providers.</li><li>
Must be able to work independently with minimal supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates</li><li>
Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely. Be able to present one&rsquo;s self in a highly cooperative and professional manner with both internal and external customers, vendors, and government officials.</li><li>
Must have working knowledge of Windows operating system and be proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)</li></ul><div></div><div><br>
</div><div><i>The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.</i></div><div></div><div><b><br>
Benefits</b></div><div><b>
Yusen offers a generous Employee Benefits Package including:
</b></div><ul><li>Medical, Dental, and Vision beginning the 1st of the month following start date</li><li>
401k with a company match</li><li>
Standard 10 days PTO</li><li>
Eligible for bonus plan</li><li>
Flexible Spending Accounts, Life and Accidental Death &amp; Dismemberment Insurance, Short &amp; Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more</li></ul><div><i>
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.</i></div><div></div><div><b><br>
About Yusen Logistics (Americas</b>)</div><div>
Yusen Logistics is working to become the world&rsquo;s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities &ndash; through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we&rsquo;re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world&rsquo;s preferred choice.</div><div>
www.yusen-logistics.com/</div><div></div><div><i><br>
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.</i></div><div></div><div><b><i><br>
Los Angeles County Only</i></b><i>: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right&rsquo;s Department </i><i>Fair Chance Act</i><i> webpage.</i></div></div>

Customer Service Coordinator II

Raymour & Flanigan

<p></p><div><p>At Raymour &amp; Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!</p>
<p><b>
Expectations:</b></p>
<ul>
<li>Schedule &amp; confirm customer repair service calls.</li>
<li>Coordinate &amp; communicate with repair technician.</li>
<li>Work independently to resolve customer service issues.</li>
<li>Adhere to proper Warranty and protection guidelines.</li>
<li>Serve as liaison between customers and the repair technician.</li>
<li>Complete reports and other tasks/assignments as required.</li>
<li>You must have excellent listening skills and the ability to work independently and with a team.</li>
<li>Perform additional functions that may be assigned at the discretion of management.</li>
</ul>
<p><b>Qualifications:
</b></p><ul><li>Excellent phone etiquette</li>
<li>Interpersonal skills</li>
<li>Strong computer skills</li>
<li>Excellent time Management</li>
<li>Ability to work independently</li>
<li>Ability to multi-task</li>
<li>Customer service skills</li>
<li>Experience in a fast-paced environment</li>
<li>Prior call center experience and prior dispatcher experience is preferable.</li>
<li>High School Diploma or equivalent</li>
<li>Able to work day, night and weekend hours
</li></ul><p>Raymour &amp; Flanigan proudly supports a drug and smoke free work environment.</p>
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Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.</div>
<p>
Raymour &amp; Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.</p><br>
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Req Benefits: Raymour &amp; Flanigan offers competitive compensation and a comprehensive benefits package: * Excellent Health, Dental &amp; Vision Coverage * 401(k) with a Company Match * Paid Vacation and Holidays * Health Savings Account * Flexible Spending Account * Training and Development * Tuition Reimbursement Program * Generous Merchandise Discount * Short &amp; Long Term Disability * Group Life Insurance * Specified Disease Insurance</div>

Customer Service Coordinator $18 hourly

PennPac Company

<p>PennPac Company, provides flexible packaging films for the food industry. We are currently searching for a Part Time or Full Time individual to perform basic office related support tasks. Applicant must be proficient with basic computer skills, general arithmetic, data entry, etc. A quiet, clean and modern work environment is provided. Compensation is DOE and will be discussed at time of interview. Full Time employment comes with generous benefits.</p><p>PennPac is a TOBACCO-FREE free property with a secure facility, operating in the food packaging supply chain under FDA guidlines.</p><p><i><b>Essential Job Duties </b></i></p><ul><li>Creation and updating of purchase order files, production job files and finished production files.</li><li>Entry of raw material receipts and inventory transactions into SAGE (software platform similar to SAP) on a daily basis.</li><li>Assures accuracy of inventories and compliance to inventory policies.</li><li>As needed/Infrequent tasks:</li><li>Interact with Customer Service, Production and freight carriers on incoming raw material shipments.</li><li>Daily sales order entries assuring that sales order confirmations are sent to customers within 48 hours.</li><li>Ensuring sales orders for production are provided on a timely basis.</li><li>Preparing required documentation for sales orders shipments and delivering to the Warehouse so they can locate orders and prepare them for shipment.</li><li>Responding to incoming customer requests via email and telephone.</li><li>Contacting freight companies and scheduling shipments based on freight rates.</li><li>Verification and printing of customer invoices.</li><li>Coordinate miscellaneous projects. Examples may be, but not limited to, Sales and Marketing or Quality related projects.</li><li>Adhere to and support all company policies.</li><li>Possess above average communication, listening and organizational skills with particular attention to meeting deadlines.</li><li>Perform other duties as required.</li><li>Maintain a polite and professional business image as this position will often interact with our contractors, visitors, customers, and employees.</li></ul><p><i><b>Scope of Responsibility </b></i></p><p>Independent, working under only general instructions and expected to determine how to accomplish the work assignment.</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>

Administrative and Customer Service Coordinator

Siemens Healthineers

<div><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.</p><p>
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.</p><p>
Apply now for the position of <b>Customer Service Coordinator for Accounting / Commercial Department (Outsourcing Contract) - </b>Based<b> in Cairo, Egypt.</b></p><p><b>
Your role:</b></p><p></p><ul><li><i>
Manage financial tasks between OTC CA and OTC AR teams.</i></li><li><i>
Ensure accuracy, completeness, and timeliness of all financial data generated by the finance team.</i></li><li><i>
Verify accurate customer billing and resolve discrepancies promptly.</i></li><li><i>
Maintain organized records and documentation for all transactions.</i></li><li><i>
Perform monthly consolidation of open tasks between OTC CA and OTC AR.</i></li><li><i>
Collaborate with cross-functional teams to gather and document requirements.</i></li><li><i>
Prepare detailed reports and presentations for stakeholders.</i></li></ul><p><b>
Your expertise and qualifications:</b></p><ul><li><i>
Bachelor&rsquo;s degree in accounting or equivalent.</i></li><li><i>
0 -1 year of proven work experience in a similar role.</i></li><li><i>
Good knowledge of MS Office Suite (Excel, PowerPoint, Word).</i></li><li><i>
Strong interpersonal skills to communicate with teams.</i></li><li><i>
Excellent attention to detail and accuracy.</i></li><li><i>
Excellent command of English language.</i></li><li><i>
Ability to work within a multicultural environment</i></li></ul><p>
To find out more about the specific business, have a look at Products &amp; Services - Siemens Healthineers (siemens-healthineers.com)</p><p></p><p><b><br>
Who we are:</b><br>
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p><p></p><p><b><br>
How we work:</b><br>
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Careers (siemens-healthineers.com)</p><p></p><p><br>
As an equal opportunity employer, we welcome applications from individuals with disabilities.</p><p>
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.</p></div>

Customer Service Coordinator for Commercial Department (Outsourcing Contract)

Jadara Training Centre

<p>We are currently looking for dedicated and customer-focused <b>Bahraini candidates</b> to join our team as <b>Customer Service &ndash; Front Desk</b>. In this role, you will be the first point of contact for customers and visitors, ensuring a welcoming experience while delivering professional support and accurate information. This position is an excellent opportunity to build a career in customer service within a supportive, growth-oriented environment.</p><p>Key Responsibilities</p><ul><li>Welcome and assist customers/visitors professionally at the front desk.</li><li>Handle daily customer inquiries in person, by phone, email, or messaging channels.</li><li>Provide accurate information about services, policies, and procedures.</li><li>Manage appointments, schedules, and customer registrations as required.</li><li>Resolve customer concerns and complaints efficiently, escalating when necessary.</li><li>Maintain clear records of customer interactions, requests, and follow-ups.</li><li>Coordinate with internal departments to ensure timely customer support.</li><li>Ensure the reception/front desk area is organized, presentable, and well-prepared.</li><li>Maintain confidentiality and professionalism when handling customer information.</li><li>Support administrative/front-office tasks assigned by the supervisor/management.</li></ul><p>Requirements</p><ul><li><b>Bahraini nationality with a valid MOL Profile (active file at the Ministry of Labor).</b></li><li>Diploma or degree is preferred (any relevant field such as Business Administration, Accounting, or Customer Service).</li><li>Previous customer service/front desk experience is an advantage.</li><li>Strong communication and interpersonal skills (Arabic and English preferred).</li><li>Professional appearance, positive attitude, and a strong work ethic.</li><li>Strong problem-solving skills and ability to stay calm under pressure.</li><li>Basic computer skills (MS Office; experience with CRM/front desk systems is a plus).</li><li>Ability to work independently and as part of a team.</li><li>High ethical standards and commitment to customer satisfaction.</li></ul><p><i><b>**** Important Note: This job posting is ONLY for Bahraini candidates with a valid MOL Profile. ****</b></i></p><p>Job Type: Full-time</p><p>Pay: BD390.000 - BD440.000 per month</p>

Customer Service Coordinator (Front Desk) - Bahrainis Only

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