customer service coordinator

B A T Technical Services LLC

Job Description &ndash; Customer Service Coordinator / Company AdministratorCompany: Home Repairs (Dubai, UAE) Industry: Property Maintenance &amp; RenovationsAbout UsHome Repairs is a fast-growing British owned &amp; operated company based in Dubai, specialising in property maintenance and renovations. We pride ourselves on delivering reliable, efficient, and high-quality services with clear communication to ensure customer satisfaction. As we continue to expand, we are looking for a dedicated and organised Customer Service Coordinator / Company Administrator to join our team.Position OverviewThe Customer Service Coordinator / Company Administrator will act as the central point of contact for customers, technicians, and management. This role is responsible for handling client inquiries, coordinating technician schedules, ensuring smooth communication across the business, and supporting day-to-day office administration.Key ResponsibilitiesCustomer Service &amp; Coordination<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and WhatsApp.</li><li>Manage service requests, quotations, and follow-ups to ensure excellent customer experience.</li><li>Handle complaints professionally and escalate issues to management when necessary.</li><li>Maintain strong relationships with repeat customers to encourage loyalty.</li></ul>Scheduling &amp; Operations Support<ul><li>Plan and coordinate daily technician schedules to ensure timely service delivery.</li><li>Track job progress and update both customers and management.</li><li>Monitor project timelines for renovation jobs and assist with status reporting.</li></ul>Administration &amp; Office Management<ul><li>Maintain accurate records of service requests, invoices, and payments.</li><li>Assist with HR-related tasks such as timesheets, leave tracking, and staff coordination.</li><li>Support procurement of office and site supplies when needed.</li><li>Prepare weekly and monthly reports for management.</li></ul>Sales &amp; Business Support<ul><li>Assist in preparing proposals, quotations, and service agreements.</li><li>Provide basic sales support by following up on leads and inquiries.</li><li>Support marketing initiatives such as customer feedback collection and promotions.</li></ul>Requirements<ul><li>Proven experience in customer service, administration, or coordination role (preferably in facilities management, property maintenance, or construction).</li><li>Strong organisational skills with the ability to prioritise tasks and multitask effectively.</li><li>Excellent communication skills in English.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); knowledge of CRM systems is a plus.</li><li>Customer-focused with problem-solving abilities and attention to detail.</li><li>Ability to thrive in a fast-paced environment and work independently.</li></ul>What We Offer<ul><li>Competitive salary package based on experience.</li><li>Opportunity to grow within a dynamic and expanding business.</li><li>Supportive team environment with exposure to various aspects of property maintenance and renovations.</li><li>A chance to contribute to a company that values customer service, professionalism, and efficiency.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,500.00 per monthAbility to commute/relocate:<ul><li>Dubai Silicon Oasis: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer Service : 3 years (Preferred)</li></ul>Application Deadline: 04/09/2025

Customer Service Coordinator / Company Administrator

Gulf Overseas HR Consultancy

Key Responsibilities:<ul><li>Provide responsive and professional support to clients on pricing and shipment inquiries</li><li>Prepare accurate and timely quotes for air, ocean, and land freight</li><li>Coordinate with carriers, agents, and vendors for rates and schedules</li><li>Maintain and update pricing and customer databases</li><li>Track shipments and proactively update clients on status</li><li>Resolve issues related to delivery, billing, or documentation</li><li>Collaborate with operations and sales for RFQs, tenders, and pricing strategy</li></ul>Requirements:<ul><li>Minimum 5 years of experience in logistics/freight forwarding (pricing &amp; customer service)</li><li>Strong understanding of Incoterms, international shipping, and customs documentation</li><li>Excellent communication and organizational skills</li><li>Proficiency in Microsoft Excel and freight management systems</li><li>Must be currently in Qatar with a valid QID and transferable NOC</li><li>Immediate availability required</li></ul>Preferred:<ul><li>Experience with international carrier rate negotiations</li><li>Knowledge of Qatar and GCC logistics market</li><li>Bilingual (English + Arabic or other languages) a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Supportive work environment</li><li>Standard benefits as per Qatar Labor Law</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per month

Customer Service / Pricing Coordinator

Randstad Sourceright

<div><div>job details</div><div><div>
customer support coordinator
reporting to: director global customer support
objective of the role 
At Randstad we believe in empowering our people to reach their full potential. Reporting 
into the Director Global Customer Support, the Customer Support Coordinator will be 
dedicated to providing outstanding service that is customer centric and drives improved ...</div><div>
operational performance for Randstad's international accounts across all specializations 
(Operational, Professional, Digital &amp; Enterprise) &amp; markets. The Global Customer Support 
function will be divided into categories of international customers: 
<ul><li>Randstad Enterprise Strategic Customers (RESC)</li><li>Back to market</li><li>Mid-market &amp; prospects</li></ul>
In this role, you will provide support tailored to the needs of our customers and internal 
stakeholders in one of these categories. Support ranges from key administrative activities 
and other support required for RESC and the markets. 
impact 
This role impacts Randstad's talent strategy, supporting: 
<ul><li>Growth through specialization</li><li>Talent-centricity</li><li>Delivery excellence</li><li>Randstad platform optimization</li><li>Building the best team</li></ul>
We are committed to equal opportunities for all and creating an inclusive workplace where 
everyone feels welcome and valued. We encourage applications from individuals from all 
backgrounds.
<div>key responsibilities 
global customer support: 
<ul><li>Providing customer support tailored to the needs of our customers &amp; markets.</li></ul>
Examples include coordination, data and information gathering and visualization, 
administrative activities, etc 
<ul><li>Coordinating with local, regional and global teams and checking and validating input</li></ul>
to ensure projects are submitted on time and with the highest quality. 
<ul><li>Establishing agile processes and workflows with the usage of AI &amp; automation.</li></ul>
critical experience 
<ul><li>2+ years in customer support, preferably in HR services.</li><li>Knowledge of Randstad's business, customers, services, and industry trends.</li><li>Strong financial analysis, and reporting skills.</li><li>Demonstrated cross-functional collaboration capabilities.</li><li>Postgraduate or equivalent diploma</li></ul>
role related competencies 
<ul><li>Proactive thinking and business acumen.</li><li>Strong interpersonal and communication skills (English).</li><li>Results-oriented with a focus on business growth.</li><li>Ability to manage multiple priorities in a fast-paced global environment.</li><li>Strong analytical and problem-solving skills.</li><li>Data-driven with strong analytical and insights capabilities.</li><li>Technical acumen and understanding of relevant technology.</li><li>Cultural sensitivity in navigating global environments.</li><li>Excellent attention to detail and collaborative attitude.</li></ul></div></div></div><div><div> 
customer support coordinator
reporting to: director global customer support
<div>objective of the role 
At Randstad we believe in empowering our people to reach their full potential. Reporting 
into the Director Global Customer Support, the Customer Support Coordinator will be 
dedicated to providing outstanding service that is customer centric and drives improved 
operational performance for Randstad's international accounts across all specializations 
(Operational, Professional, Digital &amp; Enterprise) &amp; markets. The Global Customer Support 
function will be divided into categories of international customers: 
<ul><li>Randstad Enterprise Strategic Customers (RESC)</li><li>Back to market</li><li>Mid-market &amp; prospects</li></ul>
In this role, you will provide support tailored to the needs of our customers and internal 
stakeholders in one of these categories. Support ranges from key administrative activities 
and other support required for RESC and the markets. 
impact 
This role impacts Randstad's talent strategy, supporting: 
<ul><li>Growth through specialization</li><li>Talent-centricity</li><li>Delivery excellence</li><li>Randstad platform optimization</li><li>Building the best team ...</li></ul></div></div><div>
We are committed to equal opportunities for all and creating an inclusive workplace where 
everyone feels welcome and valued. We encourage applications from individuals from all 
backgrounds.
<div>key responsibilities 
global customer support: 
<ul><li>Providing customer support tailored to the needs of our customers &amp; markets.</li></ul>
Examples include coordination, data and information gathering and visualization, 
administrative activities, etc 
<ul><li>Coordinating with local, regional and global teams and checking and validating input</li></ul>
to ensure projects are submitted on time and with the highest quality. 
<ul><li>Establishing agile processes and workflows with the usage of AI &amp; automation.</li></ul>
critical experience 
<ul><li>2+ years in customer support, preferably in HR services.</li><li>Knowledge of Randstad's business, customers, services, and industry trends.</li><li>Strong financial analysis, and reporting skills.</li><li>Demonstrated cross-functional collaboration capabilities.</li><li>Postgraduate or equivalent diploma</li></ul>
role related competencies 
<ul><li>Proactive thinking and business acumen.</li><li>Strong interpersonal and communication skills (English).</li><li>Results-oriented with a focus on business growth.</li><li>Ability to manage multiple priorities in a fast-paced global environment.</li><li>Strong analytical and problem-solving skills.</li><li>Data-driven with strong analytical and insights capabilities.</li><li>Technical acumen and understanding of relevant technology.</li><li>Cultural sensitivity in navigating global environments.</li><li>Excellent attention to detail and collaborative attitude.</li></ul></div></div> 
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customer support coordinator

Home Pro Technical Services LLC

Job description:Customer Service cum Admin Coordinator Key Responsibilities:<ul><li>Handle client inquiries, calls, and emails professionally</li><li>Schedule and coordinate maintenance jobs and technician visits</li><li>Maintain service records, quotations, and reports</li><li>Track work orders, inventory, and supplier follow-ups</li><li>Communicate effectively with clients, technicians, and suppliers</li><li>Support daily operations and office tasks</li></ul>Requirements:<ul><li>Good knowledge of maintenance-related services and terminology</li><li>Proficient in MS Office</li><li>Strong communication skills in English and Hindi</li><li>Organized, proactive, and able to handle multiple tasks</li></ul>Compensation will be commensurate 2500-3500Send your CV to 0547068134Only shortlisted candidates will be contacted. Please avoid calling after submittingyour CV, as we are reviewing applications from thousands of candidates.Job Type: Full-timeJob Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Customer Service Representative cum Admin Coordinator

Kruddson

Job Summary:We are looking for a detail-oriented and proactive Sales Coordinator to support our sales team and help improve productivity. The Sales Coordinator will handle administrative tasks, manage customer dealing, process orders, and assist in sales reporting and communication between internal departments and clients.Key Responsibilities:<ul><li>Support the sales team with administrative duties and customer service.</li><li>Prepare and process quotes, proposals, sales orders, and invoices.</li><li>Track sales leads, customer inquiries, and ensure timely follow-up.</li><li>Maintain and update customer records in the CRM system.</li><li>Coordinate with logistics and supply chain teams to ensure timely order delivery.</li><li>Monitor sales targets and generate regular performance reports.</li><li>Organize and schedule meetings, appointments, and product demos.</li><li>Assist in planning and executing sales events or campaigns.</li><li>Communicate with clients to ensure satisfaction and resolve issues.</li><li>Collaborate with marketing and other departments to align on promotional strategies.</li></ul>Job Type: Full-timeWork Location: In person

Sales Coordiator

GrowthRatio Solutions

Job Title: Client Engagement Coordinator Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout Us GrowthRise Solutions is a fast-growing e-commerce company committed to delivering exceptional customer service. We are looking for enthusiastic, detail-oriented individuals to join our on-site team in Bahria Town Phase 7, Islamabad. This is a full-time position offering opportunities for professional growth within the dynamic world of e-commerce.Role Overview As a Client Engagement Coordinator, you will be the first point of contact for our customers, ensuring a smooth and satisfying experience. You will communicate via live chat, email, and phone, assisting with orders, answering inquiries, and resolving issues promptly and professionally.Key Responsibilities:<ul><li>Respond to customer inquiries in a timely and courteous manner</li><li>Process orders, track shipments, and manage returns</li><li>Maintain accurate records of customer interactions and order details</li><li>Engage with customers in real-time via live chat to resolve concerns and provide account-related support</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any field</li><li>Strong written and verbal English communication skills (essential for both local and international customers)</li><li>Prior customer service experience preferred; knowledge of e-commerce platforms such as eBay is a plus</li><li>Must bring your own laptop daily</li><li>Must be able to commute to or plan to relocate near Bahria Town Phase 7, Islamabad</li></ul>What We Offer:<ul><li>Starting salary: PKR 40,000/month</li><li>Career growth opportunities in a leading e-commerce business</li><li>Hands-on training and ongoing skill development</li><li>A dynamic and collaborative work environment</li><li>The chance to be part of a company that values customer satisfaction and innovation</li></ul>Important: This is a full-time, on-site position. Only apply if you meet the stated requirements and can work in person.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Client Engagement Coordinator

Al Waha Hygiene

Job Summary: We are seeking an experienced and proactive Indoor Sales Coordinator to join our team. The ideal candidate will have a strong background in telesales, with a focus on generating leads, converting them into loyal customers, and maintaining high levels of customer satisfaction. If you&rsquo;re driven, communicative, and ready to support our clients in achieving their goals, we&rsquo;d love to hear from you.Key Responsibilities:<ul><li>Lead Generation and Conversion: Identify and reach out to potential clients through various resources, effectively converting leads into customers.</li><li>Client Engagement: Communicate with clients to understand their specific requirements, preferences, and needs, providing tailored solutions.</li><li>Customer Service: Offer excellent customer service by addressing post-sale inquiries, resolving any issues, and ensuring ongoing satisfaction.</li><li>Data Management: Accurately update client information, track sales interactions, and report on lead conversion progress.</li><li>Product Knowledge and Learning: Continuously learn about our services and client solutions, staying informed of company offerings to meet client needs effectively.</li></ul>Requirements:<ul><li>Experience: 4-5 years of telesales experience in the UAE, ideally within a service-focused environment.</li><li>Computer Skills: Proficiency in relevant computer applications, including CRM and MS Office.</li><li>Communication Skills: Excellent communication in English, Arabic, and Hindi to effectively interact with a diverse client base.</li><li>Problem-Solving: Ability to offer solutions based on client capabilities and requirements.</li><li>Customer-Centric: Commitment to providing exceptional customer service.</li><li>Personal Qualities: Quick learner, adaptable, and able to join immediately.</li><li>Preference: Female candidates are encouraged to apply for this role.</li></ul>To Apply: Please send your resume and cover letter to (cv@alwahahygiene.ae) with the subject line &quot;Indoor Sales Executive Application.&quot;WhatsApp Number for cv : 0545817048Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Indoor Sales Coordinator: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Indoor Sales Executive

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