customer service coordinator

Mike's Plumbing

Customer Service Coordinator Mike's Plumbing &amp; Drain | Full-TimeWe are hiring a Customer Service Coordinator to support our plumbing team. This role is ideal for someone who thrives in a fast-paced, high call volume environment, stays organized under pressure, and communicates clearly with customers and internal teams.You will be responsible for handling inbound and outbound calls, accurately documenting customer needs, and presenting and helping close service estimates. Strong listening, writing, and typing skills are essential for success in this role.Responsibilities<ul><li>Answer and manage a high volume of inbound and outbound calls, emails and texts throughout the day</li><li>Actively listen to customers and gather accurate service information</li><li>Present and explain plumbing service estimates clearly and professionally</li><li>Help move customers forward in the scheduling and approval process</li><li>Enter detailed, well-written notes into our system in real time</li><li>Coordinate with dispatch and technicians to ensure smooth job flow</li><li>Stay organized while juggling multiple priorities and frequent interruptions</li><li>Communicate professionally via phone, email, and text</li></ul>Required Qualifications<ul><li>Proven experience handling high call volume in a customer service or sales role</li><li>Strong ability to prioritize tasks and stay organized in a fast-moving environment</li><li>Excellent listening and written communication skills</li><li>Typing speed of 55 WPM or higher with accuracy</li><li>Comfortable discussing pricing, services, and next steps with customers</li><li>Strong computer skills and ability to learn new software quickly</li><li>Reliable attendance and professional demeanor</li></ul>Preferred<ul><li>Experience in plumbing, construction, home services, or trades</li><li>Call center, dispatch, or inside sales experience</li><li>Experience presenting or supporting service estimates</li></ul>Job Details<ul><li>Full-time</li><li>Day shift</li><li>In-office position</li></ul>Why Join Us<ul><li>Stable position with a well-established local company</li><li>Supportive, team-oriented work environment</li><li>Competitive pay based on experience</li><li>Opportunity for growth and increased responsibility</li></ul>If you are detail-oriented, confident on the phone, and enjoy helping customers while keeping operations moving smoothly, we encourage you to apply.Additional Benefits<ul><li>Paid Holidays</li><li>Company Team Events</li><li>Company Gym</li><li>Employer paid benefits</li><li>401k</li></ul>Job Type: Full-timePay: $26.50 - $28.50 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What is your typing speed?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>construction or home services : 1 year (Required)</li><li>customer support: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Coordinator

HomeGoods

<div>HomeGoods<div>
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You&rsquo;ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you&rsquo;re working in our four global Home Offices, Distribution Centers or Retail Stores&mdash;TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you&rsquo;ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family&mdash;a Fortune 100 company and the world&rsquo;s leading off-price retailer.</div>
Job Description:
Opportunity: Grow Your Career.
Leads the frontline to promote a &ldquo;Highly-Satisfied&rdquo; customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed<ul><li>
Promotes a &ldquo;Highly Satisfied&rdquo; customer experience</li><li>
Drives customer loyalty through programs and initiatives</li><li>
Addresses customer concerns and issues promptly</li><li>
Updates Associates on current customer experience feedback, goals, and company initiatives</li><li>
Trains and mentors all Associates on Policies and Procedures</li><li>
Provides recognition and constructive feedback on cashier performance</li><li>
Maintains and monitors cash controls including change fund</li><li>
Adheres to all labor laws and meal and break period policies</li><li>
Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor</li><li>
Audits and approves paperwork</li><li>
Maintains cleanliness, recovery, and organizational standards throughout the frontline</li><li>
Monitors all frontline equipment, communicating issues to management</li><li>
Executes and adheres to Company directives</li><li>
Maintains and upholds merchandising standards within the queue-line</li><li>
Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)</li><li>
Ensures proper and timely handling of damages and Mark out of Stock</li><li>
Promotes a safe environment, reporting any type of safety hazard in the store</li><li>
Other duties as assigned</li></ul>
Who We&rsquo;re Looking For: You.<ul><li>
High School graduate or equivalent degree preferred</li><li>
Available to work flexible schedule including evenings and weekends</li><li>
Able to work as a team member</li><li>
Excellent interpersonal skills</li><li>
Exceptional customer service skills</li><li>
Able to lift heavy merchandise with/without reasonable accommodations</li><li>
Able to train and provide direction to others</li><li>
Able to run a register/handle money</li><li>
Must be able to handle confidential information with discretion</li><li>
Experience as a coordinator or previous retail/supervisory experience preferred</li></ul><div>
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care &amp; cell phone discounts; pet &amp; legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.</div>
Address:
1700 Fruitville Pike
Location:
USA HomeGoods Store 0502 Lancaster PA
This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.</div>

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Customer Service Coordinator - Temporary | MAF Properties | Central Region
 
 
 
 Role Summary
 
 
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Maintain up-to-date knowledge of mall assets, services, layouts, stores, and promotions to ensure smooth Customer Service desk operations.
 </li>
 <li>
 Ensure efficient daily operations of the Customer Service Information Desk in line with established policies, procedures, and management guidance.
 </li>
 <li>
 Deliver exceptional customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional, courteous attitude.
 </li>
 <li>
 Handle and resolve customer complaints across all channels professionally within SLA, escalating issues when required.
 </li>
 <li>
 Coordinate closely with tenants, retailers, and internal departments (security, maintenance, etc.) to ensure smooth operations and issue resolution.
 </li>
 <li>
 Manage customer services and programs such as gift cards, loyalty programs, valet, stroller/wheelchair rentals, gift wrapping, lost &amp; found, and other mall services.
 </li>
 <li>
 Ensure accurate inventory control, proper payment handling, compliance with finance procedures, and reporting of discrepancies or shortages.
 </li>
 <li>
 Uphold company image, grooming standards, code of conduct, and values; support marketing events, maintain mall appearance, tenant relations, directories, and provide required reports.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in any field is required
 </li>
 <li>
 Minimum of 2+ years&rsquo; experience in the Customer Service field.
 </li>
 <li>
 Experience should be within a reputed shopping centre or luxury hotel environment.
 </li>
 <li>
 Experience may be gained within the GCC or internationally.
 </li>
 <li>
 Strong customer-facing experience in a premium service environment is preferred.
 </li>
 <li>
 For internal MAF Candidates, 1+ years&rsquo; work experience in current position
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Coordinator - Temporary

Curbside Enterprises

Curbside Enterprises is seeking a Design &amp; Customer Service Coordinator for its nonprofit screen-printing shop &ndash; Curbside Apparel. This position will be customer-focused to understand and meet their graphic design needs, guiding customers through the sales, design, and billing process. Additionally, this position will support production by managing supply inventory, developing production schedules, and creating or editing design files for print. The successful candidate for this position will have a sharp eye for detail, strong organization and communication skills, and graphic design experience including proficiency in professional design applications like Adobe (Illustrator, Photoshop, Acrobat).Curbside Enterprises Offers:<ul><li>Incredible Benefits for Full-Time Staff</li><li>100% Employer sponsored health, dental, vision, long-term disability, and group life insurance for the employee</li><li>Flexible spending accounts for health care expenses or dependent care</li><li>Paid parental leave</li><li>Optional accident, hospital and critical illness insurance policies</li><li>Generous leave includes 24 days of PTO and 13 paid holidays annually.</li><li>401k with match</li><li>Employee assistance program</li></ul>Responsibilities:&middot; Graphic Design<ul><li>Create original design files, item mockups, color separations, print-ready artwork, films, and other production files for clients.</li><li>Oversee designs for internal retail initiatives including creating custom designs as well as identifying and contracting with outside designers.</li><li>Work with clients to understand and meet graphic design needs, including creating, editing, and rebuilding client artwork files to meet client and production needs.</li><li>Assist with marketing efforts by collecting photos of products, print runs, and program participants during production. Help with social media posts as needed.</li></ul>&middot; Customer Experience &amp; Account Management<ul><li>Serve as the main point of contact for all customers and provide friendly, expert customer service.</li><li>Consult with customers to educate them on the screen-printing process and provide project quotes and timelines.</li><li>Manage the full billing cycle: project estimates, invoicing, and tracking deposits and payments.</li><li>Maintain organized digital records, including detailed client notes, print files, and purchase receipts.</li><li>Actively engage with current, former, and prospective customers, pursuing new jobs to maintain a full production schedule</li><li>Help maintain collaborative working relationships with community partners including wholesale distributors, commercial customers, wholesale shops, and nonprofit partners.</li></ul>&middot; Production &amp; Logistics<ul><li>Coordinate the shop&rsquo;s workflow by ordering blank shirts, inks, and other raw materials, and building production schedules.</li><li>Work closely with production team to schedule print jobs, ensuring projects stay on schedule and remaining in communication with customers.</li><li>Manage inventory: receive shipments, unpack merchandise, check and maintain inventory, and organize shop supplies.</li><li>Oversee fulfillment, including customer pickups and local deliveries.</li></ul>&middot; Shop Support<ul><li>Maintain a clean, safe, and organized workspace.</li><li>Nurture a positive work environment, demonstrating patience and support.</li><li>Assist with hands-on production (presses, screens, or heat-pressing) as needed to meet deadlines.</li><li>Support daily operations and monitor production processes to ensure quality and timeliness.</li><li>Transport program participants and deliver products to customers as needed.</li></ul>&middot; Other duties as assignedEducation and Experience:<ul><li>Graphic design experience required including proficiency in professional design applications like Adobe (Illustrator, Photoshop, Acrobat). Volunteer and personal work considered.</li><li>Customer service, sales, communication, marketing, or related experience.</li><li>Valid Oklahoma driver&rsquo;s license &amp; proof of insurance.</li><li>Minimum of a High School diploma or GED required.</li><li>Knowledgeable about the screen-printing process or willingness to learn.</li><li>Computer literate; experienced with Microsoft Office (Word, Excel), Outlook, Internet.</li><li>Must be able and willing to learn how to use the following platforms (including but not limited to): Honeybook, Shopify, Square, DropBox, and Google Drive.</li></ul>Physical Requirements <ul><li>Sitting or standing for long periods of time. Ability to bend, reach, kneel, and squat.</li><li>Must be able to lift/move weight up to 40 lbs.</li><li>Will be regularly exposed to inks, cleaners, and other screen-printing liquids.</li><li>Required to accept incoming calls, greet customers, and coach program participants. Requires the ability to hear and speak.</li><li>Specific vision abilities required by this job include vision adequate to perform the responsibilities and functions of the printing job.</li><li>The noise level is quiet to moderate, non-smoking environment</li></ul>Required Skills and Values:<ul><li>Dedication to providing meaningful employment and job training to people transitioning out of homelessness.</li><li>Ability to work alongside individuals of diverse backgrounds and abilities, including physical and cognitive disabilities, substance abuse disorders, HIV/AIDS, mental illness, and other barriers and be able to develop rapport, provide oversight, and refer with sensitivity to cultural issues.</li><li>Patience and understanding working with people of different ability levels, experiences, and beliefs.</li><li>Time management in daily work and tasks as well as in both short and long-term projects. Ability to multi-task and oversee multiple projects and deadlines at once.</li><li>Attention to detail with commitment to quality work and an ability to provide feedback on imperfections and coaching on how to improve them.</li><li>Strong logic and decision-making skills with the ability to discern how to handle situations and when issues need to be elevated to supervisors.</li><li>Ability to remain calm in a demanding environment with tight deadlines while overseeing multiple program participants.</li><li>Excellent customer service skills, including a friendly personality and positive attitude. Must greet customers and respond to their questions in a courteous, fast, friendly, and helpful manner.</li><li>Strong writing, reading, listening, and speaking skills.</li><li>Ability to set and observe appropriate boundaries.</li><li>Ability to excel in a diverse, collaborative team environment.</li><li>Display a high level of initiative, effort, and commitment towards completing assignments efficiently.</li></ul>Work Environment: The employee will work in a production shop. Hectic situations could occur characteristic to working with people experiencing homelessness and the concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. Exposure to strong odors such as soiled clothes and poor hygiene can happen. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.About us: Curbside Enterprises works to provide dignified income to people who often feel like they have no other options, enables people to end their homelessness through our employment and housing case management programs, puts a face to the issue of homelessness, and empowers the community to play a role in solving the problem. We currently operate four social enterprises, which include Curbside Apparel, a screen-printing company providing employment opportunities for people transitioning out of homelessness in Oklahoma City. Curbside clients employed in the apparel shop receive specialized training in the screen-printing process and in a customer-service environment, helping them gain the skills and stability needed to rebuild their lives.Equal Employment Opportunity Statement: Curbside Enterprises provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We encourage individuals from all backgrounds, including those with lived experience of homelessness, to apply. If you require reasonable accommodation during the hiring process or in the performance of your job, please let us know.To Apply: Email your resume and cover letter to pmulvaney@homelessalliance.orgExperience:<ul><li>Adobe Illustrator, Photoshop, and Acrobat: 1 year (Required)</li></ul>Work Location: In person

Design and Customer Service Coordinator

Custom Comfort Medtek

About UsCustom Comfort Medtek is a leading manufacturer of medical furniture used in hospitals, labs, and healthcare facilities worldwide. Our Redmond, OR Distribution Center location is rapidly expanding, and we&rsquo;re looking for a reliable, detail-oriented team member to grow with us.Job Overview We are seeking a dynamic and detail-oriented Logistics, Customer Service Coordinator &amp; Light Accounting professional to join our team. This multifaceted role is vital in ensuring seamless supply chain operations, exceptional customer service, and accurate financial transactions. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational skills, proactive communication, and a passion for optimizing logistics processes. This position offers an exciting opportunity to contribute to efficient warehouse distribution, inventory management, and transportation planning while supporting our commitment to excellence in service and operational efficiency.DutiesLogistics &amp; Shipping<ul><li>Coordinate shipments via UPS, FedEx Ground, and LTL carriers.</li><li>Select the most cost-effective and efficient shipping methods.</li><li>Prepare shipping paperwork and labels.</li><li>Track shipments and ensure on-time delivery.</li></ul>Customer Service<ul><li>Handle customer service inquiries related to order status, shipping issues, or product availability with professionalism and promptness.</li><li>Resolve issues quickly and professionally.</li><li>Build strong relationships with customers.</li></ul>Order Processing &amp; Light Accounting<ul><li>Perform light accounting duties in QuickBooks such as:</li><li>Enter orders and customer information.</li><li>Create quotes and order confirmations.</li><li>Generate invoices.</li></ul>Requirements<ul><li>Experience in logistics, shipping and customer service preferred.</li><li>Familiarity with QuickBooks.</li><li>Strong attention to detail and organizational skills</li><li>Comfortable working in a fast-paced, hands-on environment</li><li>Ability to multitask and prioritize effectively</li><li>Positive attitude and team-oriented mindset</li></ul>Pay: $18.00 - $22.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Logistics, Customer Service Coordinator & Light Accounting

Hermès

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Call centre for Hermes stores in UAE, Kuwait, Bahrain and Doha.
 </li>
 <li>
 Cater to 100% of client queries through emails, phone and/or What&rsquo;s app (product information, product availability, order follow up, delivery, return procedure, claim, miscellaneous.)
 </li>
 <li>
 Being thorough on the information provided to the customers and redirect queries to the dedicated individuals if needed (store, management, After Sales)
 </li>
 <li>
 Ensure that all the requests are closed within the targeted time frame and with the highest quality of service.
 </li>
 <li>
 Follow up the returns, and once quality control is successful, proceed to the validation of the exchange or refund.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Possess good communication and greeting skills.
 </li>
 <li>
 Being punctual, flexible, hardworking, responsible and adaptable.
 </li>
 <li>
 Have a professional approach and a positive attitude.
 </li>
 <li>
 Being a team player.
 </li>
 <li>
 Able to solve problems and decision making.
 </li>
 <li>
 Familiarity with the products.
 
 
 </li>
 </ul>
 In alignment with the UAE Government's Emiratisation strategy, this opportunity is exclusively available to UAE Nationals holding a valid family book.
</div>

Customer Service Coordinator - UAE National

Relo Solutions Group

Job Title: Customer Service &amp; Dispatch Coordinator Company: Relo Solutions Group LLC Location: Fayetteville, NY in office Employment Type: Full-TimeAbout UsWe are a specialized service provider in the moving and storage industry, partnering with moving companies to handle complex, high-liability items and services. From fitness equipment and pool tables to pianos and custom crating, we step in where standard movers cannot&mdash;delivering expertise, care, and reliability every step of the way.Position OverviewWe are seeking a detail-oriented and customer-focused Customer Service &amp; Dispatch Coordinator to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is comfortable communicating with customers and service providers throughout the day.You will be the front line of communication for our clients while also playing a key role in coordinating and dispatching jobs to our nationwide service network.Key Responsibilities<ul><li>Answer inbound calls and communicate with customers in a professional, friendly manner</li><li>Schedule and coordinate service requests with clients and moving partners</li><li>Provide accurate information regarding services, pricing, and timelines</li><li>Manage customer inquiries, issues, and follow-ups to ensure a high level of satisfaction</li><li>Maintain detailed and organized records of jobs, communications, and schedules within our CRM</li><li>Collaborate with internal teams to ensure seamless service delivery</li><li>The ability to dispatch jobs to appropriate service providers based on location, scope, and availability (on an as needed basis)</li></ul>Qualifications<ul><li>Previous experience in customer service, call center, or client-facing roles</li><li>Strong phone communication skills and professional demeanor</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work efficiently in a fast-paced, deadline-driven environment</li><li>Problem-solving mindset with strong attention to detail</li><li>Experience in logistics, dispatching, or the moving industry is a plus (but not required)</li></ul>What We Offer<ul><li>Competitive pay based on experience</li><li>Opportunities for growth within a specialized and expanding industry</li><li>Supportive team environment</li><li>Health and Dental Insurance</li><li>401k and 401k matching up to 3%</li><li>Ability to earn bonuses based on performance.</li></ul>How to ApplyPlease submit your resume along with a brief description of your relevant experience. We look forward to hearing from candidates who are motivated, reliable, and ready to grow with our team.Pay: $21.63 - $26.44 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Customer Service & Dispatch Coordinator

Search 10000+ Customer service coordinator jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 customer service coordinator jobs Near Me

Customer Service Coordinator

Customer Service Coordinator

Customer Service Coordinator - Temporary

Design and Customer Service Coordinator

Logistics, Customer Service Coordinator & Light Accounting

Customer Service Coordinator - UAE National

Customer Service & Dispatch Coordinator