customer service dispatcher

Groome Transportation (ND)

<div>Job Description: 
Customer care agents respond to passenger inquiries via phone or in person managing and scheduling reservations, all while providing an excellent customer experience. Responsible for directly monitoring, coordinating and overseeing the daily scheduled route operation of the vehicle. 
What You&rsquo;ll Do 
<ul>
<li>Identify and resolve customer inquiries</li>
<li>Assist customers with new reservations in person and over-the-phone</li>
<li>Assist customers with checking in and preparing for their trip
</li><li>Support drivers and management team during operational issues (fleet issues, accidents, weather, etc.)</li>
Perform other duties as needed 
<li>
</li></ul> 
What we are looking for: 
 
<ul> 
<li>Safety and Service-Oriented Individuals</li>
<li>Quickly identifying and owning customer issues</li>
<li>Actively searching for solutions to problems</li>
<li>Making quality decisions</li>
<li>Interacting with a diverse group of customers and colleagues
</li><li>Willing to learn and use company technology
</li><li>Punctual and flexible individuals with a team mindset</li>
<li>Availability to work nights, days, weekends, and occasional holidays as needed</li>
</ul> 
Why Work with Groome Transportation 
Our team members enjoy our benefits which include healthcare, flexible schedules, and opportunities for career advancement in a safe, friendly, and inclusive team. Benefits can include: 
 
<ul> 
<li>Medical, Dental, &amp; Vision Insurance</li>
<li>Paid Time Off (PTO)</li>
<li>Bonus Programs and Incentives</li>
<li>Bi-Weekly Pay</li>
<li>Holiday Pay Opportunities</li>
<li>Shift Differentials</li>
<li>Paid On-The-Job Training</li>
<li>Development &amp; Career Advancement Opportunities</li>
</ul> 
After training, employees will be assigned to a shift that may be significantly different than your training shift. New employees will remain on that shift until an open shift becomes available and they may bid for that shift. Groome is a 24/7 operation, and we will always have customers that need us. 
Apply now to schedule an in-person interview and receive an on-the-spot job offer! Paid training with no prior call center experience required. 
 
Job Requirements: 
<ul>
<li>High school diploma, GED, or High School Equivalency</li>
<li>Consistently makes safety and security, of self and others, the priority.
</li><li>Ability to communicate effectively
</li><li>Embraces diverse people, thinking and styles</li>
<li>Be at least 18 years of age.</li>
<li>Reliable and committed to maintaining excellent attendance, performance, self-motivation and goal attainment</li>
<li>Computer skills and comfort navigating web-based and reservation software applications</li>
Satisfactory completion of each of the following: 
<li><ul>
<li>Background investigation</li>
<li>Drug test</li></ul> 
</li><li>Preferred qualifications include at least one year of providing customer service.</li></ul></div>

Customer Service Dispatcher

Intralot

<div><div><div><div><div>Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Intralot offers a competitive benefits package that includes:<ul><li>
Medical, Dental &amp; Vision Insurance</li><li>
6% 401k Match</li><li>
Paid Holidays &amp; Vacation</li><li>
Paid Sick, Short/Long Term Disability</li><li>
Employee Assistance Program</li><li>
Maternity/Paternity Leave</li><li>
Discount Programs</li></ul>
RESPONSIBILITES<ul><li>
Track technician location to determine most efficient trouble and installation assignment</li><li>
Analyze, evaluate, and report traffic and performance data.</li><li>
Provide technical support to customers and call center personnel</li><li>
Dispatch FST based on retailer service requests</li><li>
Prioritize calls according to urgency and importance</li><li>
Use phone or computer to send crews, vehicles or other field units to appropriate locations</li><li>
Monitor the route and status of field units to coordinate and prioritize their schedule</li><li>
Provide field units with information about requests, traffic, obstacles and requirements</li><li>
Enter data in computer system and maintain logs and records of calls, activities and other information</li></ul>
 REQUIREMENTS<ul><li>
High School diploma required. Associate&rsquo;s degree desired.</li><li>
1-3 years relevant working experience</li><li>
Candidates should possess valid documentation to establish identity and U.S. employment eligibility. No sponsorship is available for this position</li></ul> 
Intralot offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability veteran&rsquo;s status, or any other status protected by applicable law.</div></div></div></div></div>

Aire Serv

<div>Benefits &amp; Pay
The pay range for this position is $19.00 to $22.00 per hour depending on experience. This position is eligible for commission for additional earning potential. No commission limit. The more you succeed at reaching goals, the more money you can make. 
We offer our employees:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
401K</li><li>
Career Advancement Opportunities</li></ul> 
As a Customer Service Representative &amp; Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and answering customer questions. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. 
Specific Responsibilities:<ul><li>Receive incoming calls in a professional and courteous manner</li><li>Scheduling appointments</li><li>Assigning daily work/calls to other team members</li><li>Perform marketing and sales functions to sell additional work and earn business</li><li>Complete work orders, return customer calls and respond to customer questions</li><li>Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders</li><li>Perform other duties as needed which may include cross-training in related positions</li></ul> 
Job Requirements:
<ul><li>Administrative experience</li><li>Strong written and verbal communication skills</li><li>Detail-oriented with strong data entry skills</li><li>Positive Attitude</li><li>Team player who can work independently</li><li>General computer knowledge, including Microsoft Office</li><li>Typing skills are a plus</li></ul>
HVAC or Home Service experience a plus, but not required. 
 
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!</div>

Customer Service Representative & Dispatcher

Oregon Equipment Service Corp

Service Dispatcher Job Summary (Work from Home)Key Mechanical is seeking a night crew dispatcher for our service department working remotely for five (5) Western United States branches, all within the Pacific Time Zone, for afterhours/weekends/holidays. The individual in this role would work in the service department in an administrative capacity. Candidates for this position should be reliable, organized, positive, detail orientated and have a desire to learn and grow with the company.Duties and Responsibilities<ul><li>Dispatch inbound calls and emails from clients timely and effectively</li><li>Create service work orders within the company&rsquo;s software package</li><li>Dispatch service technicians to client sites timely and effectively</li><li>Manage open service work orders by Team</li><li>Update work order notes in website portals and via email as requested</li><li>Provide accurate and complete information to clients, technicians, and management</li><li>Field client questions and concerns, suggest appropriate solutions/alternatives</li><li>Identify and assess clients&rsquo; needs to meet or exceed expectations</li><li>Attend monthly Night Crew dispatch meetings</li><li>Work with Service Department special projects</li><li>Follow company scripts, guidelines, and policies</li><li>Provide general administrative support</li></ul>Requirements and Qualifications<ul><li>Excellent time management</li><li>Positive, client-centric attitude</li><li>Great customer service</li><li>Highly organized</li><li>Detail oriented</li><li>Critical Thinking</li><li>Heightened awareness</li><li>Active listener</li><li>Dependable and reliable</li><li>Thorough understanding of workflow</li><li>Solid concept of task urgency and prioritization</li><li>Great verbal and written communication skills</li><li>Proactive, self-starter</li><li>Flexibility for schedule change- coverage of PTO days taken by other Team members</li></ul>Key Mechanical is a commercial refrigeration and HVAC contractor operating in Washington, Oregon, California, and Michigan. Key Mechanical is an equal opportunity employer. Note: if responding from Michigan, the wage will be $21 per hour for this role.Job Type: Full-timePay: $21.00 per hourExpected hours: 32 &ndash; 56 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Able to work from home with reliable computer and phone connections and service?</li></ul>Work Location: Remote

After Hours Service Dispatcher

Hashtag Trend

We&rsquo;re hiring Experienced &lsquo;Customer Service Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;.We are looking experience dispatcher andRequirements:<ul><li>Graduation/A level</li><li>Fluent in English</li><li>6 months to 1 Year experience</li><li>Knowledge About Truck Dispatching Campaign and Work</li></ul>Perks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Timings: 5pm - 2am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, LahoreAPPLY AT: hr@webexenterprises.comor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Customer Service Representative- Truck Dispatcher

Ken's Towing, Inc.

Job SummaryDispatcher / Customer Service Advocate (Redmond &amp; Bellevue WA)Seeking the right person to join our team! Since 1964 we have been serving the Redmond and Bellevue WA area - come join our team!* This is a full-time position. Prefer prior tow experience but will be willing to train the right person! * * This position will include multiple duties such as:- Answering phones and dispatching drivers for police calls, private property impounds and private tows- Maintaining the cleanliness of the office- Providing our customers great service by answering any questions they may have (about process etc.) and communicating timelines and expectations of the towing process * * The right person will:- Present professionally, both in speech and conduct- Clean, well kept appearance- Great communication skills, with drivers, other team members, customers, service partners and the Multiple Police Agencies we work with- Be easily adaptable to daily duties, which can change quickly, based on need- Have a trainable manner, capable of receiving feedback- Having previous customer services experience is a plus * * Requirements:- MUST have Clean Background check (State Patrol mandate)- MUST be able to pass drug test- Basic computer knowledge- Positive Attitude- Good work ethic ** Benefits include Medical, Dental and Paid Time Off. Hourly pay plus overtime. * * Come and join a locally owned and operated company serving the East side for almost 60 years. *Job Type: Full-timePay: $17.00 - $19.00 per hourBenefits:<ul><li>401(k) matching</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Dispatcher/Customer Service Advocate

Tech Revolution DBA Fusion Enterprises

We are looking for a driven and results-oriented Sales &amp; Truck Dispatcher to join our growing team, Who will play a crucial role in driving the growth of our truck dispatching services by acquiring new business from USA trucking companies. The ideal candidate with a passion for sales, a strong work ethic, and a keen interest in the logistics and transportation industry.Responsibilities:<ul><li>Conduct outbound calls to potential clients within the USA trucking industry.</li><li>Identify and qualify leads, understanding their unique business needs and challenges.</li><li>Convert leads into potential sales.</li><li>Maintain a high level of professionalism and customer service during interactions.</li><li>Achieve daily/weekly/monthly sales targets.</li><li>Update CRM and maintain records of customer interactions.</li></ul>Requirements:<ul><li>Minimum 6 months of Truck dispatch experience preferred.</li><li>Freshers with strong communication skills are welcome to apply for Telesales position.</li><li>Excellent spoken English is a must.</li><li>Ability to work during night shift hours (5 PM to 2 AM).</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Telesales agent US truck dispatch

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Telesales agent US truck dispatch