customer service dispatcher

Hi-Tech Builders Inc

Are you an energetic, detail-oriented professional with a passion for home improvement and outstanding customer service? We&rsquo;re looking for a Dispatcher / Customer Service Representative to join our growing team!Key Responsibilities:<ul><li>Coordinate and dispatch field technicians for home improvement, remodeling, and repair projects</li><li>Manage and optimize daily schedules to ensure timely and efficient service delivery</li><li>Communicate professionally with customers, technicians, and management</li><li>Handle customer inquiries, service requests, and follow-ups with care and accuracy</li><li>Track and update job progress using dispatch and CRM software</li><li>Support overall team operations and contribute to continuous process improvement</li></ul>Qualifications:<ul><li>Minimum 5 years of experience in the home improvement, remodeling, or home repair industry</li><li>Previous dispatch experience required</li><li>Tech-savvy and proficient in Microsoft Office (Word, Excel, Outlook, etc.)</li><li>Knowledge of HubSpot and Monday.com is a plus</li><li>Excellent written and verbal communication skills</li><li>Strong leadership abilities and a team-oriented mindset</li><li>Detail-oriented, organized, and punctual</li><li>Creative problem-solver with a go-getter attitude</li><li>Background in sales is a plus</li></ul>Why Join Us:<ul><li>Competitive pay plus performance-based bonuses</li><li>Opportunity to work in a dynamic, fast-paced environment</li><li>Supportive and professional team culture</li><li>Room for growth and advancement within the company</li></ul>Business Hours:- Mon-Thurs: 8:30AM-5:30PM- Friday: 8:30AM-4:00PMJob Type: Full-timePay: $18.00 - $20.00 per hourWork Location: In person

Customer Service Representative/Dispatcher

Hashtag Trend

We&rsquo;re hiring Experienced &lsquo;Customer Service Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;.We are looking experience dispatcher andRequirements:<ul><li>Graduation/A level</li><li>Fluent in English</li><li>6 months to 1 Year experience</li><li>Knowledge About Truck Dispatching Campaign and Work</li></ul>Perks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Timings: 5pm - 2am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, LahoreAPPLY AT: hr@webexenterprises.comor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Customer Service Representative- Truck Dispatcher

Tech Revolution DBA Fusion Enterprises

We are looking for a driven and results-oriented Sales &amp; Truck Dispatcher to join our growing team, Who will play a crucial role in driving the growth of our truck dispatching services by acquiring new business from USA trucking companies. The ideal candidate with a passion for sales, a strong work ethic, and a keen interest in the logistics and transportation industry.Responsibilities:<ul><li>Conduct outbound calls to potential clients within the USA trucking industry.</li><li>Identify and qualify leads, understanding their unique business needs and challenges.</li><li>Convert leads into potential sales.</li><li>Maintain a high level of professionalism and customer service during interactions.</li><li>Achieve daily/weekly/monthly sales targets.</li><li>Update CRM and maintain records of customer interactions.</li></ul>Requirements:<ul><li>Minimum 6 months of Truck dispatch experience preferred.</li><li>Freshers with strong communication skills are welcome to apply for Telesales position.</li><li>Excellent spoken English is a must.</li><li>Ability to work during night shift hours (5 PM to 2 AM).</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Telesales agent US truck dispatch

Trade Link

Email your resume at : kamalhira.hira@gmail.comWe are a well established container drayage trucking company operating in Canada. We handle ocean/intermodal containers. We deal with full container loads that are imported/exported. This is a fast paced business. We work based on the terminals&rsquo; schedules (CN/CP rail); they determine how fast/slow containers come in on rail. Position This job role is to manage Drivers/Customers throughout the work day. Working in teams, dispatchers are tasked with giving each available driver their next respective dispatch, based logistically on where they are and where the next most strategic pickup is. This includes, but is not limited to: Answering/Managing emails and phone calls Making sure all applicable info is attached to driver and work order (chassis number, container number etc.) Working in tandem with the other team members Notifying respective customer(s) if their container will be late to their respective client (proactive customer service) Booking/Modifying Reservations with CN&rsquo;s system when necessary Submitting rail billing to Steamship Lines for Export Containers and Damaged Containers Managing Chassis Equipment Inventory Communicating to mechanics, management and Safety department applicable info when required. Communication is very key to the success of our operations and the dispatcher Understanding the different &ldquo;free time periods&rdquo; each Steamship Line provides. Based on this info, doing your absolute best to return all empty containers to the proper empty depot within the &ldquo;free time period&rdquo;. Other Important Notes: Must be able to work well under pressure Must be organized Dispatch as a team, answers on average 50 emails an hour Work 5 to 6 days a week Job Types: Full-time, Permanent.Email your resume at : kamalhira.hira@gmail.comJob Type: Full-timePay: From &#8377;35,000.00 per monthWork Location: In personExpected Start Date: 15/10/2025

Logistics Truck Dispatcher & Customer Service Representative

Electro Freeze of Norcal

We are a successful and expanding business with many career opportunities. Our headquarters is based in Sacramento, CA and we have grown to be a top leader in the HVAC/R industry. We have successfully earned a solid reputation and awards for reliability, performance, customer service and sales. We have some of the most forward-thinking and talented people on the planet working for us. If you're forward-thinking, hardworking, driven and if working with extraordinary people sounds interesting, then this job is for you.We are now looking for a Dispatcher to provide dispatching, inventory control on machine parts/freight, and administrative support in a dynamic and collaborative environment. We are looking for someone to be passionate about supporting our Service Department to enable the business to achieve success. You will need excellent communication skills, critical thinking, and the agility to function in a fast paced and innovative environment.What you'll be doing:This position will be an integral aspect to our Service Department. In this position you will work with technicians and management team to perform tasks related to dispatching, inventory control, and basic administrative functions. You will think strategically, as well as roll up your sleeves and assist the team wherever help may be needed.In addition, you will be responsible for:<ul><li>Perform all aspects of dispatching.</li><li>Perform all administrative tasks.</li><li>Promptly answer customer calls in a fast-paced, high-pressure office environment.</li><li>Coordinate with clients and management to schedule service technicians to jobs based on customer issue, technician specialty and geographic efficiencies.</li><li>Assist in expediting and locating missing, misrouted, delayed, returned or damaged freight/parts.</li><li>Enter customer data in ServiceTitan program with perfect accuracy.</li><li>Handle all customers in a professional, courteous demeanor.</li><li>Provide timely response and feedback to the customer regarding scheduling, questions or concerns.</li><li>Ability to work independently with minimal supervision.</li><li>Participate and contribute in team meetings.</li><li>Adhere to all safety policies and procedures.</li></ul>What we need to see:<ul><li>HS Diploma or GED equivalent.</li><li>Experience with ServiceTitan software.</li><li>Minimum 2 years of dispatching experience.</li><li>Minimum 1 years of inventory control experience.</li><li>Minimum 1 year of Microsoft Office (Excel, Word, etc.) experience.</li><li>Good analytical skills and attention to detail, with ability to interpret manuals and schematics.</li></ul>What we offer you:<ul><li>Full-time employment</li><li>Company paid events</li><li>On the job training</li><li>Paid holidays and vacation</li><li>Pay of $21 to $25 /hour (pay is depending on experience)</li><li>Kaiser Medical, Dental, and Vision Insurance (self, spouse/domestic partner, children).</li></ul>Ways to stand out from the crowd:<ul><li>Knowledge of HVAC/R terminology.</li><li>3+ years of previous dispatching/inventory control/administrative work experience.</li><li>Self-starter with strong results-orientation and strong communication.</li><li>Excellent interpersonal skills, including both written and verbal communications</li><li>Consistent track record of reliability and willingness to focus and commit to all service work.</li><li>Strong time management and decision-making abilities.</li><li>Ability to work well with others under deadline situations and respond to changes in priorities.</li><li>Strong written/verbal communication skills and organizational skills.</li><li>Ability to work independently, take initiative, and set priorities.</li></ul>We are committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Job Type: Full-timePay: $21.00 - $25.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Servicetitan: 2 years (Required)</li><li>Dispatching: 1 year (Required)</li></ul>Location:<ul><li>Sacramento, CA 95838 (Required)</li></ul>Ability to Commute:<ul><li>Sacramento, CA 95838 (Required)</li></ul>Work Location: In person

Dispatcher and Customer Service Representative

kiwiride

Fleet Dispatcher to support and complete administrative processes and resolve process. As a Fleet Dispatcher, you will monitor, control and overall manage fleet activities. This will be accomplished through the utilization of KIWIride Fleet Management Systems and direct communication with Customers which are basically the Riders, Head Fleet Dispatcher, Fleet Controller, and Operation Manager. The Dispatcher is expected to use an open, interactive communication style to meet company performance goals. This position will set you on your way to a career of interesting challenges and limitless opportunities.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Master KIWIride mobile application for Android and iOS, Fleet Management Systems(FMS) which are the main tools in accessing all information of customer details, scooter location/status, activities, payments, reports which basically the overall customer and scooter status covered.</li>
 <li>Monitor scooter within the operation areas ensuring that scooters are secure that all scooters deployed are complete and nothing is missing.</li>
 <li>Directly communicate with customer through calls and chat to support them regarding technical and non-technical inquiries making sure customer satisfaction about availing the service.</li>
 <li>Check registered customers on FMS if information is correct, if not need to communicate to the customer to do the right action.</li>
 <li>Resolve issues like customer report about scooter trouble, scooter damaged and the like.</li>
 <li>Relay customer concerns to team if the topic is not covered by the Fleet Dispatcher.</li>
 <li>Analyze customer details, concerns, ride activities, history before making conclusion then give recommendation about the subject concern.</li>
 <li>Review and Analyze payment transaction before relaying to IT for proper action.</li>
 <li>Communicate well to Head Fleet Dispatcher for a successful operations based on plan</li>
 <li>Attend group meeting, sharing work status, related concerns for the improvement of operations team.</li>
 <li>Coordinate to Fleet Controller for the inventory of scooters, scooters availability, incident report, delivery, collection, recovery and other related important concerns ensuring proper operation.</li>
 <li>Ability to make decision tactfully should challenges arise.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree, with 2-3 year work experience in handling fleet and customer support.</li>
 <li>Ability to prioritize workload and thrive in a fast paced team environment</li>
 <li>Demonstrated sound judgment, initiative and tactful communication skills while dealing with critical information</li>
 <li>Creative problem solving and decision making skills</li>
 <li>Ability to adapt easily to changing priorities</li>
 <li>Strong work ethic with a professional, positive attitude</li>
 <li>Excellent written and verbal communication skills</li>
 <li>An innovative, goal-oriented and results driven approach</li>
 <li>Excellent attention to detail</li>
</ul>

Fleet Dispatchers

The Parking Spot

<div>Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands &ndash; The Parking Spot and Park &lsquo;N Fly by The Parking Spot.

Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched timely to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us!

Pay Rate: $15.00/hour with regular bonus opportunities

Weekly Schedule:
<ul>
<li>On-Call</li>
<li>Shifts will vary</li>
</ul>
What We Offer:
<ul>
<li>Participation in and financial benefit from our shared employee ownership program</li>
<li>Immediate conditional job offer after successful interview and background check</li>
<li>Great tips and regular bonus opportunities for those who are eligible</li>
<li>Consistent schedules</li>
<li>For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits</li>
<li>For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays</li>
<li>Training and professional development opportunities</li>
</ul>
Key Responsibilities of Dispatchers:
<ul>
<li>Dispatch shuttles and maintains ample coverage at the parking facility and airport</li>
<li>Ensure consistent service through proper movement of shuttles</li>
<li>Maintain neat and clean work area</li>
<li>Cooperate with all team members to provide the best possible service</li>
<li>Provide guests with accurate information as it relates to the parking facility and airport terminals</li>
<li>Perform additional duties as reasonably requested by Management</li>
</ul>
Knowledge, Skills, &amp; Experience of Dispatchers:
<ul>
<li>High school education or equivalent</li>
<li>Good interpersonal skills and teamwork abilities</li>
<li>Previous dispatch, cashier, and/or customer service experience is preferred</li>
<li>Basic math and computer skills are essential</li>
<li>Ability to verbally communicate clearly in the English language</li>
</ul>
______

At The Parking Spot, we don&rsquo;t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Dispatcher

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