sales executive

sales associates

sales consultant

sales coordinator

sales engineer

customer service evaluator

SISA

Get Paid to Shop &amp; Dine &ndash; Become a Mystery Shopper in Oman!At SISA Marketing, a leading mystery shopping and customer experience consultancy based in Dubai, we partner with top brands to elevate service standards. We&rsquo;re now seeking enthusiastic residents across Oman to join our Mystery Shopper team &mdash; with a special focus on food and beverage outlets.What You&rsquo;ll Do<ul><li>Visit assigned shops and restaurants as a regular customer.</li><li>Evaluate service, product quality, cleanliness, and overall experience.</li><li>Submit your report online &mdash; most visits take less than an hour.</li></ul>What We&rsquo;re Looking For<ul><li>Residents of Oman, fluent in English (writing &amp; speaking).</li><li>Strong observation and communication skills.</li></ul>Why Join Us?<ul><li>Flexible, part-time work to fit your schedule.</li><li>Competitive payment per completed visit.</li><li>Be part of an international company that values your feedback and helps brands improve.</li></ul>Where We Need Shoppers Muscat, Salalah, Sohar, Nizwa, Sur, Buraimi, Rustaq, Khasab.Apply Today Help shape better customer experiences while getting rewarded for your time. Register now at https://www.my.sisadubai.com/ms-login.html and create your profile to get started.Note: This is a part-time role only. No visa sponsorship provided.Job Type: Part-timePay: RO5.000 - RO20.000 per weekExpected hours: 3 per week <div id='job-id'>Job Id: FqtZtHgKGJlowfDFRmpBf5LuZyoYGQ1McoP8tMqI6/xdhaovqjRJRMBkzmF8Y0ZXrsIBnOUdhrXJmbR2lB/kv7ePG186dUsAMnr/KZ/Gqf9nXXppcS3hd0/t1yU4rlGb</div>

Customer Service Evaluator

Get Paid to Shop &amp; Dine &ndash; Become a Mystery Shopper in Oman!At SISA Marketing, a leading mystery shopping and customer experience consultancy based in Dubai, we partner with top brands to elevate service standards. We&rsquo;re now seeking enthusiastic residents across Oman to join our Mystery Shopper team &mdash; with a special focus on food and beverage outlets.What You&rsquo;ll Do<ul><li>Visit assigned shops and restaurants as a regular customer.</li><li>Evaluate service, product quality, cleanliness, and overall experience.</li><li>Submit your report online &mdash; most visits take less than an hour.</li></ul>What We&rsquo;re Looking For<ul><li>Residents of Oman, fluent in English (writing &amp; speaking).</li><li>Strong observation and communication skills.</li></ul>Why Join Us?<ul><li>Flexible, part-time work to fit your schedule.</li><li>Competitive payment per completed visit.</li><li>Be part of an international company that values your feedback and helps brands improve.</li></ul>Where We Need Shoppers Muscat, Salalah, Sohar, Nizwa, Sur, Buraimi, Rustaq, Khasab.Apply Today Help shape better customer experiences while getting rewarded for your time. Register now at https://www.my.sisadubai.com/ms-login.html and create your profile to get started.Note: This is a part-time role only. No visa sponsorship provided.Job Type: Part-timePay: RO5.000 - RO20.000 per weekExpected hours: 3 per week <div id='job-id'>Job Id: dHdjc1D7JmJvZmZzy6zS/5RlhqATgoHE86fwemWkcLNXvCkT3cpYdy42R5ArCJbKLZzE6QqWacL9pw/ng0sDDdbsPyvZGHEKY1Wqc/gULE3ZVh/mt5w3G/h+ClaWDbsD</div>

Rikaz Real Estate Development

Position Overview: We are looking for a dedicated and organized Caf&eacute; Supervisor to support the daily operations of our caf&eacute;, ensuring excellent customer service and smooth workflows. The ideal candidate will have experience in the food and beverage industry, excellent leadership skills, and a passion for providing a great customer experience.Key Responsibilities:Operational Support:<ul><li>Assist in the day-to-day operations of the caf&eacute;, ensuring that service runs smoothly and efficiently.</li><li>Support in the preparation and delivery of high-quality food and beverages to customers.</li><li>Ensure that all caf&eacute; areas are clean, organized, and meet safety and hygiene standards.</li><li>Monitor the staff during their shifts, ensuring proper service standards and customer satisfaction.</li></ul>Customer Service:<ul><li>Provide excellent customer service by addressing customer needs, concerns, and feedback in a timely and professional manner.</li><li>Assist customers with menu choices, making recommendations when needed, and ensuring they have a positive dining experience.</li><li>Handle customer complaints and resolve issues effectively and efficiently to maintain satisfaction.</li></ul>Team Leadership:<ul><li>Supervise and assist caf&eacute; staff, ensuring a productive and motivated team.</li><li>Train and guide new employees on proper caf&eacute; procedures and customer service expectations.</li><li>Delegate tasks to team members and ensure that responsibilities are completed in a timely manner.</li><li>Monitor staff performance, providing feedback and supporting professional development.</li></ul>Inventory &amp; Stock Control:<ul><li>Assist in monitoring inventory levels, ensuring that supplies are stocked and available for daily operations.</li><li>Report any inventory shortages, waste, or issues to the caf&eacute; manager.</li><li>Support in receiving and storing deliveries in accordance with caf&eacute; procedures.</li></ul>Health &amp; Safety Compliance:<ul><li>Ensure that the caf&eacute; complies with all health and safety regulations, maintaining cleanliness and proper food handling standards.</li><li>Assist in maintaining the caf&eacute;&rsquo;s environment to meet local regulations and company standards.</li></ul>Support Caf&eacute; Operations:<ul><li>Assist in the preparation and execution of special promotions or events to attract customers.</li><li>Work with the caf&eacute; manager to implement operational improvements and optimize service.</li></ul>Qualifications:Experience:<ul><li>At least 2-3 years of experience in a food service or caf&eacute; environment.</li><li>Previous supervisory experience is preferred but not mandatory.</li></ul>Skills and Attributes:<ul><li>Strong communication and interpersonal skills to interact with customers and staff effectively.</li><li>Ability to work well in a fast-paced, dynamic environment.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to remain calm and composed under pressure.</li><li>Knowledge of food safety and health regulations.</li></ul>APPLY BY THIS LINK -https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_linkOR at hr@rikaz.omJob Type: Full-time <div id='job-id'>Job Id: S37UYc0WFr0tU4CBJleXxqlYo0j7kgUm/s97og14QB0ijL0fmwBd0app6TsAoA2z3QTw19w4pQoJbc6S1hPNw1KXfe8EU9jlOuj6GcZveUabq8hUjLzddp86OVfqjdA=</div>

Restaurant/Cafe Supervisor

Marriott International

<div>Additional Information 
Job Number25125686 
Job CategoryReservations 
LocationW Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; no work experience required.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Understanding Markets &amp; Maximizing Revenue
<ul><li>Identifies new reservations sales business to achieve personal and property revenue goals.</li></ul>
<ul><li>Understands the overall market, including competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the property based on market conditions and property needs.</li></ul>
<ul><li>Monitors same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul> 
Conducting Daily Reservations Sales Activities
<ul><li>Responds to incoming reservations sales opportunities for the property that are outside parameters of the .</li></ul>
<ul><li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li></ul>
<ul><li>Uses sales resources and administrative/support staff effectively.</li></ul>
<ul><li>Assists in monitoring group reservation forecast data.</li></ul>
<ul><li>Coordinates with sales and Convention Services to process rooming lists and reservation cards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Assists with monitoring accuracy of reservation sales orders within tracking systems.</li></ul>
<ul><li>Tracks no-show reservations and processes charges as needed.</li></ul>
<ul><li>Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.</li></ul>
<ul><li>Manages wait list and prioritizes order of wait list contacts to be made.</li></ul>
<ul><li>Prepares work and maintenance orders.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Handles guest complaints and disputes following the instant pacification procedures.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Monitors reservations sales agents while on phone calls.</li></ul>
<ul><li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Utilizes all available on the job training tools for employees.</li></ul>
<ul><li>Creates monthly labor scheduling for team.</li></ul> 
Additional Responsibilities
<ul><li>Utilizes applicable intranet for resources and information.</li></ul>
<ul><li>Creates contracts as required.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: Etb5Jhsp6UJtRHiGGj97CB3ZpqOIY1znw3naX03MCVVaTOso8qIgfrGTXf9VbJb4pjm7xy+pvJ3insY/NRtSsJxMyWCQhJGhGWOptaisb+wSaxg9IpdqlOCsWwdjy5M6pSXO4AGWYMkvr4A34fFoNNfcfpl68loI14Ml3A5keMB5UIKvVMnEB1LoCrxqp96zFURjKxsY414=</div>

Reservations Manager

Takamul National Company LLC

As a Shift Supervisor / Team Leader you will be at the heart of creating exceptional customer experiences and maintaining the highest operational standards. Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You&rsquo;ll manage all aspects of store operations while championing the brand's mission to delight every customer.Key ResponsibilitiesCustomer Satisfaction &amp; Experience<ul><li>Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.</li><li>Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.</li><li>Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.</li><li>Implement and promote initiatives to enhance customer loyalty and brand experience.</li></ul>Operational Excellence<ul><li>Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.</li><li>Monitor food preparation processes to maintain quality and consistency in every product served.</li><li>Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.</li><li>Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.</li></ul>Team Leadership &amp; Development<ul><li>Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.</li><li>Set clear expectations, delegate tasks effectively, and monitor team performance.</li><li>Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.</li><li>Provide coaching and development opportunities to help team members reach their full potential.</li></ul>Financial Performance<ul><li>Achieve store sales targets and profitability goals through effective cost management and upselling techniques.</li><li>Oversee cash handling, daily reconciliations, and adherence to financial protocols.</li><li>Monitor labor costs and adjust schedules to ensure operational efficiency.</li></ul>Qualifications and Skills<ul><li>Experience: Minimum 3 years in a supervisory or managerial role in the food &amp; beverage or hospitality industry.</li><li>Education: Diploma or degree in hospitality, business management, or a related field is preferred.</li><li>Exceptional leadership and team-building skills.</li><li>Strong focus on customer service and creating memorable experiences.</li><li>Proficiency in managing store operations, including inventory, staffing, and financial tasks.</li><li>Knowledge of food safety and hygiene practices.</li><li>Excellent problem-solving and decision-making abilities.</li></ul>Why Join Us? We don&rsquo;t just make pizza; we create experiences that bring people together. As a Store In-Charge, you&rsquo;ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.Let&rsquo;s shape the future of great dining experiences together!Job Type: Full-time <div id='job-id'>Job Id: ap7FpAXeNtO1mOQKF1kdINck8g4gfuuGclIkn6U4MVLuQMatDmlQm+/iroyxU73ct7Ywa3QuSy9fp6FFYTpCaGJw72wK7DBrIuDJ/J90ULUE185bAsqsqXYYc7uootk6NVhJL6Y=</div>

Shift Supervisor / Team Leader (F&B)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25125686
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; no work experience required.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Understanding Markets &amp; Maximizing Revenue
 
 
 
 <ul>
 <li>
 Identifies new reservations sales business to achieve personal and property revenue goals.
 </li>
 <li>
 Understands the overall market, including competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the property based on market conditions and property needs.
 </li>
 <li>
 Monitors same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
 
 
 </li>
 </ul>
 
 Conducting Daily Reservations Sales Activities
 
 
 
 <ul>
 <li>
 Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
 </li>
 <li>
 Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
 </li>
 <li>
 Uses sales resources and administrative/support staff effectively.
 </li>
 <li>
 Assists in monitoring group reservation forecast data.
 </li>
 <li>
 Coordinates with sales and Convention Services to process rooming lists and reservation cards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Assists with monitoring accuracy of reservation sales orders within tracking systems.
 </li>
 <li>
 Tracks no-show reservations and processes charges as needed.
 </li>
 <li>
 Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
 </li>
 <li>
 Manages wait list and prioritizes order of wait list contacts to be made.
 </li>
 <li>
 Prepares work and maintenance orders.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 </li>
 <li>
 Handles guest complaints and disputes following the instant pacification procedures.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Monitors reservations sales agents while on phone calls.
 </li>
 <li>
 Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Utilizes all available on the job training tools for employees.
 </li>
 <li>
 Creates monthly labor scheduling for team.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Utilizes applicable intranet for resources and information.
 </li>
 <li>
 Creates contracts as required.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: +8t60is0RV+0tYAWvRWYZXOuwAQIRldXKBavNbB9yN7kIqJp6wJaJ9fwAe6HP7ZtAZV5uxN49HczTuDr7Qn+0IyY2jFLHX9EuE/yLpEOOx6yOFpyv+3CDFOlYaoFGd8ZzdMLTNS2RYlIaBxIu4yKsbH82SlIjH3Tkacud1exe07Faj5mamELzHqv3ZPL0lw6Pih/q36B89yBMVSYhCw=</div>

Al Toobi New Enterprises

DUTIES &amp; RESPONSIBILITIES 1. Operational Excellence:<ul><li>Exceed Company operational targets by maintaining consistency in operations, product delivery, and customer service.</li><li>Regularly review key business indicators to identify challenges, opportunities for improvement and achieve operational goals.</li></ul>2. Profitability:<ul><li>Achieve site budgeted or forecasted profit targets by effectively managing direct costs.</li><li>Oversee financial and sales performance of your teams to ensure they meet or exceed targets.</li></ul>3. Business Strategy<ul><li>Set clear goals and objectives for stores in your area.</li><li>Oversee day-to-day operations to maximize efficiency.</li><li>Identify and address operational bottlenecks and propose effective solutions.</li><li>Create and submit reports to upper management to track progress and outcomes.</li></ul>4. Customer Focus:<ul><li>Elevate existing service levels and establish quality standards that consistently deliver a superior customer experience.</li><li>Manage customer feedback and maintain high service standards.</li><li>Handle customer complaints promptly and professionally.</li></ul>Education &amp; Experience<ul><li>Minimum of 3 years of experience in an Area Manager or similar role.</li><li>A minimum of 5 years of experience in store operations management.</li><li>Bachelor's degree in business administration, retail management, or a related relevant field.</li><li>Hands-on experience with ERP software.</li></ul>Job Type: Full-time <div id='job-id'>Job Id: DBhxyZGMmjzCtYIRcYjeLjizvtqzBJ1T+irsgW+PEarQIRqDrr3Ix35luZYTJvQ5/cnMX1A2nztZu2yxJHqoLv+OM65kYfIG3vqmGNOONStayA==</div>

Area Manager

Explore 291+ Customer service evaluator in And Oman Jobs  this August. Find roles across top companies and apply now to boost your career.

291 customer service evaluator jobs IN And Oman Jobs

Customer Service Evaluator

Customer Service Evaluator

Restaurant/Cafe Supervisor

Reservations Manager

Shift Supervisor / Team Leader (F&B)

Reservations Manager

Area Manager