customer service executive

Prestre International

Job Title: Customer Service &amp; Sales Executive UK BasedLocation: Office Based &ndash; Kalma Chowk, Gulberg III, LahoreTimings: According to UK Timings (Pakistan timings 1:00 pm to 10:00 pm).Working Days: Monday to SaturdayJob Description: We are looking for an experienced and confident Male Sales Representative with 3 to 5 years of experience with strong UK speaking accent to join our growing team. The ideal candidate will have a strong background in UK sales, excellent communication skills with a clear British/UK-accented English, and a good understanding of the construction and architectural industry.If you are results-driven, confident in closing deals, and passionate about building client relationships, we'd love to hear from you.Key Responsibilities:<ul><li>Handle customer enquiries from UK clients through email and phone communication.</li><li>Respond to client queries professionally and in a timely manner.</li><li>Provide accurate information about company services to potential and existing clients.</li><li>Should be expert in Cold Calling with handling software and multitasking.</li><li>Assist in generating and managing sales leads.</li><li>Convert customer enquiries into potential sales opportunities.</li><li>Maintain records of customer interactions and sales activities.</li><li>Coordinate with internal teams to ensure smooth service delivery.</li><li>Follow up with clients regarding project updates and service progress.</li><li>Build and maintain professional relationships with UK clients.</li></ul>Requirements:<ul><li>Strong spoken and written English is mandatory.</li><li>Ability to handle and respond to customer enquiries professionally.</li><li>Confidence in dealing with international clients, particularly UK clients.</li><li>A UK accent will be considered an advantage.</li><li>Good communication and interpersonal skills.</li><li>Ability to work in a team and manage multiple tasks efficiently.</li><li>Previous experience in customer service or sales is preferred.</li></ul>Bonuses and Incentives:We also provide performance and target based bonuses and incentives on top of the basic salary.Only Lahore-based candidates should apply.Work Type: Full-time, office-based position.Location: Kalma Chowk (Near St Mary Park), Gulberg III, Lahore.Apply at:Email: info@manpoy.org Whats app: +923212304000Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service & Sales Executive UK Based

Ibraya Group

Female Umrah Customer Relations ExecutiveLocation: Lahore, Pakistan Job Type: Full-Time Industry: Travel &amp; TourismJob SummaryWe are looking for a professional and customer-focused Female Umrah Customer Relations Executive to join our growing travel agency in Lahore. The ideal candidate should have experience dealing with Umrah customers, excellent communication skills, and the ability to guide clients through the complete Umrah booking process with professionalism and care.Key Responsibilities<ul><li>Handle customer inquiries regarding Umrah packages via phone, WhatsApp, and in person.</li><li>Guide customers through the Umrah booking and documentation process.</li><li>Provide accurate information about packages, visas, flights, hotels, and travel requirements.</li><li>Follow up with prospective customers and convert inquiries into bookings.</li><li>Maintain customer records and update the CRM system.</li><li>Coordinate with the operations team to ensure smooth travel arrangements.</li><li>Deliver excellent customer service before, during, and after the customer's journey.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Minimum 1&ndash;2 years of experience in Umrah or travel agency customer dealing.</li><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of Umrah packages and visa procedures.</li><li>Proficiency in Microsoft Office and WhatsApp Business.</li><li>Ability to work in a fast-paced environment and manage multiple customer inquiries.</li><li>Fluent in Urdu; English communication skills will be an advantage.</li></ul>Preferred Skills<ul><li>Sales and customer relationship management.</li><li>Strong negotiation and follow-up skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to work independently and as part of a team.</li></ul>What We Offer<ul><li>Competitive salary (based on experience).</li><li>Performance-based incentives.</li><li>Professional and supportive work environment.</li><li>Career growth opportunities in the travel and tourism industry.</li></ul>Work Location: LahoreHow to Apply: Interested candidates are encouraged to apply through Indeed or send their updated CV with the subject &quot;Female Umrah Customer Relations Executive&quot;.Work Location: In person

Female Umrah Customer Relations Executive

Simply Connect

Back Office ExecutiveLocation: PECHS Block 6, Karachi (Onsite)Job Type: Full-TimeShift: Night Shift (US Hours)We are looking for a Back Office Executive to support our telecom operations by processing customer orders, updating CRM records, verifying customer information, and coordinating with internal teams to ensure timely service activation.Key Responsibilities<ul><li>Process customer orders and service requests.Verify customer information and required documents.</li><li>Update and maintain CRM records.</li><li>Coordinate with internal departments for order completion.</li><li>Follow up on pending cases and ensure timely resolution.</li><li>Perform other back-office and administrative tasks as assigned.</li><li>Fresh candidates with excellent communication skills and a strong willingness to learn are also encouraged to apply.</li></ul>Requirements<ul><li>Minimum 6 months to 1 year of experience in Telecom Lead Generation, Back Office Operations, Customer Service, Sales Support, or a related field is preferred.</li><li>Experience with CRM systems, order processing, service activation, and customer verification will be an advantage.</li><li>Good communication and computer skills.</li><li>Ability to work in a fast-paced environment.</li><li>Fresh candidates with excellent communication skills and a strong willingness to learn are also encouraged to apply.</li></ul>Interested candidates can share their CV at aatif.m.khan@gmail.com or hr@wesimplyconnect.comPay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Rate your English communication skills? rate out 10 </li></ul>Experience:<ul><li>Back office executive (call center): 1 year (Required)</li></ul>Work Location: In person

Back Office Executive

Kaplan

<div>Sales Compliance Executive 
Reference number: JR257129
Location: Cairo
Working pattern: Full Time
Salary: 25,000 Egyptian pounds per month 
We are looking for a Sales Compliance Executive to join the Kaplan Languages Group (KLG). 
You will support the Sales Compliance Manager in the day-to-day execution of compliance processes across the global sales network. You will be responsible for ensuring that agent onboarding, documentation, and sales activities are compliant with company policies, regulatory requirements, and internal standards. 
This position plays a key operational role in monitoring compliance, maintaining accurate records, and supporting audits, while ensuring a seamless experience for internal stakeholders and external partners. 
This is an excellent opportunity for an exceptional Customer Service Executive who is looking to expand their skills and build their career with an industry leader. 
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/5b8ycbmb. 
What you&rsquo;ll bring to the role<ul><li> 
Bachelor&rsquo;s degree in Business Administration, Finance, Law, or a related field.</li><li>
Relevant experience in compliance, sales operations, customer service, or administration.</li><li>
Experience in B2B, agent-based, or international environments is an advantage.</li><li>
Strong attention to detail and organizational skills.</li><li>
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li><li>
Good understanding of compliance principles and risk awareness.</li><li>
Strong communication skills, both written and verbal.</li></ul> 
What we do 
As of 1 May 2026, Kaplan Languages Group (KLG) has transitioned to new ownership under Inspirit Capital. Kaplan will continue to support KLG with some recruitment services for a transitional period, ensuring a smooth experience for candidates. 
Kaplan Language Group (KLG) is a leader in the educational travel sector, helping thousands of customers to realise their dreams of travelling abroad to improve their language skills. For more information on the businesses in the Kaplan Languages Group, please visit Kaplan International Languages, ESL Education and Alpadia Language Schools. 
How to apply 
Please apply with CV and cover letter no later than 2nd August 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist. 
Application Support 
If you require support completing your application please email the Recruitment Team kaplanstaff.recruitment@kaplan.com.</div>

Sales Compliance Executive

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

Nevertiti star tr

Job Overview Nevertiti Star Trading, a dynamic Dubai-based company specialising in trading and distribution across diverse product categories, is seeking a diligent and proactive Customer Sales Support Executive to join our team. We are committed to quality, reliability, and building strong client relationships, and this role is central to achieving that mission. This is a full-time position based in Dubai, United Arab Emirates. The successful candidate will be a vital link between our sales team and our valued clients, providing essential administrative support and ensuring a seamless and positive customer experience. You will play a key part in the efficiency of our sales operations and contribute directly to our continued growth. Salary: AED 2,500 - AED 3,500 per month Responsibilities * Serve as the first point of contact for customer enquiries via phone and email, providing timely and professional assistance. * Process customer orders, prepare quotations, and issue invoices accurately and efficiently. * Provide comprehensive administrative support to the sales team to help them meet their targets. * Maintain and update client records and sales data within the company's CRM system. * Coordinate with the logistics and supply chain departments to ensure the timely dispatch and delivery of products. * Address and resolve customer complaints or issues with a focus on achieving a satisfactory outcome. * Assist in the preparation of sales reports and presentations for management. * Provide excellent after-sales support to foster long-term client relationships. Qualifications * Proven experience in a sales support, customer service, or a similar administrative role. * Excellent verbal and written communication skills in English. * Strong organisational and multitasking skills, with a high level of attention to detail. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential. * Previous experience working with CRM software is highly desirable. * A proactive attitude with strong problem-solving capabilities. * The ability to work effectively both independently and as part of a collaborative team. * A strong commitment to delivering exceptional customer service.

customer sales support Executive

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
We connect. We inspire.
Role title: Customer Service &amp; Sales Officer &ndash; Join an Exceptional Team
Do you enjoy helping people reach their goals? Are you energised by face‑to‑face interactions and creating positive experiences? this is your opportunity to join a highly skilled, supportive, and people‑focused team at the British Council.
We&rsquo;re seeking a Customer Service &amp; Sales Officer to welcome students, guide them through their learning options, and play a key role in the ongoing success of our Teaching Centre.
Why Join Us?
Professional Growth &amp; Development Learn from experts in customer engagement, sales, and education, with continuous opportunities to expand your skills and advance your career.
A Culture That Values You We are committed to well‑being, inclusion, and ongoing improvement. Your ideas will be heard, and your contribution will help shape an exceptional learner experience.
Be Part of a High‑Performing Team Join a collaborative, experienced group known for delivering excellence and supporting one another to achieve meaningful results for thousands of learners.
Role Purpose
You&rsquo;ll ensure every student &mdash; whether new or returning &mdash; receives attentive, informed, and professional support. Your work will help drive enrolments, contribute to centre targets, and uphold the British Council&rsquo;s reputation for quality and trust.
Main Accountabilities
You will engage with students and parents both in person and through various communication channels, responding to enquiries and guiding them through the registration process. In every interaction, you will uphold the British Council&rsquo;s commitment to delivering a welcoming and professional experience.
A key part of your role will be supporting enrolment growth. This includes conducting consultations, managing and nurturing leads, following up on interest, and contributing to monthly sales targets. You will also play an active role in marketing‑related activities that help strengthen student engagement and awareness.
To keep the Teaching Centre running smoothly, you will handle essential operational and administrative tasks. This includes accurate data entry, payment processing, coordinating surveys, and supporting day‑to‑day activities that ensure an efficient and well‑organised environment for students and staff.
Qualifications &amp; Experience
Essentials:
<ul><li>Comprehensive, proven experience as a customer service executive
</li><li>Self-motivated with a results-driven approach
</li><li>Excellent command of English &ndash; written and spoken &ndash; to connect confidently and clearly.
</li><li>University degree
</li></ul>Desirables:
<ul><li>Customer Service Professional Qualification
</li><li>Relevant qualification or training undertaken in Sales
</li></ul><ul><li>Hands-on experience with CRM software is a plus
</li></ul>Important Information
<ul><li>Number of positions: 2
</li><li>Location: 6th of October, Egypt
</li></ul><ul><li>Gross monthly salary: 16,600 EGP
</li></ul><ul><li>Job type: Full time
</li><li>Contract type: Fixed Term Contract (FTC)
</li></ul><ul><li>Deadline to receive applications: 11 August 2026
</li></ul><ul><li>Working conditions: 7.5 working hours per day for rotational shifts between 12 pm and 7:30 pm, with 2 days off. 
</li></ul>This role is only open for candidates who have the right to live and work in the job location.
Please note that all applications should be submitted in English only. It is advisable to apply in advance to avoid any technical issues at the last moment
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</div>

Customer Service and Sales Officer

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