customer service executive

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Service Executive
</b></h1></div></div></div></div><div><div><div><div>Country/Region: AE
</div></div></div></div><div><div><div><div>Location:
Dubai, Dubai, AE, AE-61231
</div></div></div></div><p></p><div><div><div><div><p>Req ID 82317 | Dubai, United Arab Emirates, ZF Services Middle East Limited Liability Company</p><br>
<p></p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2>
</div><div><p>
As Customer Service Executive, you act as the key contact for customers, handling enquiries, processing orders, coordinating with suppliers and logistics, and ensuring timely delivery while supporting sales administration and providing pricing support insights.</p><br>
<p></p>
<p><b>
What you could expect as a </b><b>Customer Service Executive</b><b>:</b></p><br>
<p></p>
<ul>
<li>Handle all incoming customer enquiries (phone/email) and manage the quotation and order process efficiently through Navision</li>
<li>Professionally greet customers and support with daily sales administration when required</li>
<li>Independent generation and updation of Request for Quotation list (RFQ), Sales Quotations, Order Confirmations, Proforma Invoices, and Invoices</li>
<li>Coordination / follow-up with our factories /suppliers in processing the purchase orders, reviewing order confirmations, preparing shipping documents</li>
<li><b>Coordination with freight forwarders / transporters as necessary to ensure timely shipment of materials</b></li>
<li>Pro-actively inform all customers about delivery time updates or delays,<b> close coordination with logistics team is expected</b></li></ul><br>
<p></p>
<p><b>
What we expect from you as a Customer Service Executive:</b></p><br>
<p></p>
<ul>
<li>Minimum 2&ndash;3 years of experience in sales support; basic knowledge of the automotive or marine spare parts industry is an advantage</li>
<li>Ready to take responsibility, ownership and drive high levels of individual performance management</li>
<li>Responds positively to constructive feedback and performs effectively under pressure</li>
<li>Communicates clearly and professionally with all departments, branches, and support teams.</li>
<li>Works independently with strong initiative.</li>
<li>Exhibits expertise in the subject matter with attention to detail</li>
<li>Fluency in written and spoken English. Knowledge of Arabic is considered as a plus</li></ul></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Customer Service Executive and apply now!</p>
<p>Contact</p>
<p>Tereza &#268;echurov&aacute;</p>
<p>+420 373 736 582</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Sales Support, Performance Management, Customer Service, Sales, Automotive, Human Resources</p></div>

Customer Service Executive

Burhan Technology Computer Co. W.L.L.

<p><b>Job Title</b><b>: Customer Service Executive</b></p><p><b>Job Type</b><b>: Full Time &ndash; Remote</b></p><p><b>Job Location: Egypt</b></p><p><b>Job Industry</b><b>: IT Hardware Services</b></p><p><b>Job Description</b><b>:</b></p><p>We are seeking a highly motivated and skilled Arabic-English Speaking Customer Service Executive to join our IT E-Commerce Platform&rsquo;s customer support team located in Kuwait.</p><p><b>Responsibilities</b><b>:</b></p><p>&middot; Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our gadgets and IT Electronic products, orders, shipping, returns, and general website usage.</p><p>&middot; Language Proficiency: Possess fluency in both Arabic and English to effectively communicate with customers and provide support in their preferred language, particularly related to electronics and its technical specifications.</p><p>&middot; Product Knowledge: Develop a comprehensive understanding of our electronic product catalog, including different types of gadgets, accessibility, processing and pricing to provide accurate and relevant information to customers.</p><p>&middot; Order Management: Assist customers in placing orders, tracking shipments, managing returns and exchanges specifically related to electronic items, ensuring accurate and timely information is provided.</p><p>&middot; Problem Resolution: Identify and resolve customer complaints, problems, and issues related to gadget purchases promptly and efficiently, ensuring customer satisfaction and retention.</p><p>&middot; Policies and Procedures: Maintain a strong knowledge of company policies, procedures, and guidelines specific to purchases and returns to ensure consistent and accurate customer support.</p><p>&middot; Cross-functional Collaboration: Collaborate with other teams such as logistics, marketing, and sales to address customer inquiries, provide feedback, and enhance overall customer experience related to electronic product purchases.</p><p>&middot; Documentation: Accurately document customer interactions, issues, and resolutions in the customer relationship management (CRM) system, maintaining thorough and organized records specifically related to orders.</p><p>&middot; Customer Satisfaction: Strive to achieve high levels of customer satisfaction and retention by delivering exceptional service, understanding customer needs regarding purchases, and exceeding their expectations.</p><p><b>Requirements</b><b>:</b></p><p>&middot; Verbal and Written fluency in Arabic and English languages is mandatory. Additional language proficiency is a plus.</p><p>&middot; Previous experience in a customer service role, preferably in the gadgets and IT industry, with a proven track record of providing outstanding customer support related roles.</p><p>&middot; Comfortable working remotely and possessing strong self-discipline, time management, and organizational skills to thrive in a remote work environment.</p><p>&middot; Demonstrated flexibility and adaptability to handle changing priorities and work effectively in a fast-paced environment.</p><p>&middot; Familiarity with e-commerce platforms, online ordering systems, and CRM tools. Ability to troubleshoot basic technical issues related to gadget orders.</p><p>&middot; Excellent interpersonal skills, empathy, and patience to understand and address customer concerns with a customer-centric approach specifically related to purchases.</p><p>&middot; Ability to manage multiple customer inquiries simultaneously while maintaining attention to detail and providing accurate information specific to gadgets and electronics.</p><p>Job Type: Full-time</p>

BLS International Services

<p><b>Job Summary:</b></p><p>We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.</p><p>Job Description</p><ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul><p>Mandatory experience / skills / qualification</p><ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul><p>Interested candidates may send their CVs to Feroz.hamid@blsinternational.net</p><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD290.000 per month</p>

YUnity Recruitment

<p>Primary Responsibilities: Deliver foreign currency cash to customers&rsquo; doorsteps (e.g., in Mumbai, Pune, Bangalore, where company offers one-day delivery). Verify customer identity and ensure compliance with RBI and KYC regulations (e.g., checking passports, PAN cards, travel documents). Handle cash securely, ensuring accurate transactions and maintaining transparency. Coordinate with the Niyo app backend for delivery scheduling and order tracking. Provide customer support during delivery, addressing queries about forex rates or transactions. Work Environment: Field-based role requiring travel within city limits. Expenses borne by company. Interaction with company's digital platform for real-time updates and customer details. Emphasis on reliability, as company promotes fast, secure, and compliant forex delivery.</p><p>Skills and Qualifications: Education: Minimum 12th pass or graduate.</p><p>Experience: 0-5 years in logistics, cash handling, or customer-facing roles (e.g., delivery executive, banking operations).</p><p>Skills: Basic communication and customer service skills. Basic understanding of financial transactions and documentation. Familiarity with digital tools (e.g., company app for delivery tracking). Certifications: Knowledge of KYC/AML compliance is a plus but not mandatory. Other Requirements: Valid driver&rsquo;s license (for two-wheeler/four-wheeler), background verification, CIBIL and Police Verification will be done for this role.</p><p>Job Type: Full-time</p><p>Pay: &#8377;300,000.00 - &#8377;325,000.00 per year</p><p>Benefits:</p><ul><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>

People Human Resource Development Foundation

<p>Job OverviewQualifications &amp; Skills</p><ul><li><b>Education</b>: Bachelor&rsquo;s degree in Business, Commerce, or a related field.</li><li><b>Experience</b>: 3+ years in customer service or client servicing, preferably for FMCG clients in plastic manufacturing or packaging.</li><li><b>Industry Knowledge</b>: Strong understanding of FMCG supply chain dynamics and service expectations.</li><li><b>Skills</b>:</li><li>Excellent communication and coordination skills.</li><li>Strong problem-solving abilities.</li><li>Proficiency in ERP systems, CRM tools, and MS Office.</li><li><b>Compensation</b>: Budget for this position is 8 to 10 Lacs all-inclusive.</li></ul><p>Key ResponsibilitiesClient Relationship Management</p><ul><li>Serve as the primary point of contact for FMCG clients, ensuring timely communication and issue resolution.</li><li>Build and maintain strong relationships with procurement, supply chain, and packaging teams at client organizations.</li></ul><p>Order Management &amp; Fulfillment</p><ul><li>Coordinate end-to-end order processing from receipt to dispatch, ensuring accuracy and timeliness.</li><li>Monitor production schedules and logistics to meet client delivery expectations.</li></ul><p>Complaint Handling &amp; Resolution</p><ul><li>Address customer complaints related to product quality, delivery delays, or service issues.</li><li>Liaise with internal teams (QA, production, logistics) to resolve issues and implement corrective actions.</li></ul><p>Documentation &amp; Compliance</p><ul><li>Ensure all client documentation (POs, invoices, delivery notes) is accurate and complete.</li><li>Support compliance with industry standards and client-specific requirements.</li></ul><p>Forecasting &amp; Planning</p><ul><li>Work with clients to understand demand forecasts and align internal planning accordingly.</li><li>Track consumption patterns and suggest inventory strategies to avoid stockouts or overproduction.</li></ul><p>Job Type: Permanent</p><p>Pay: &#8377;75,000.00 per month</p><p>Work Location: In person</p><p><b>Speak with the employer</b><br/>+91 9406524839</p>

Versatile Phoenix Hr Service Private Ltd.,

<p>We are looking for a detail-oriented and customer-focused LCL Customer Service Executive to manage daily client interactions and ensure seamless handling of Less-than-Container Load (LCL) shipments. The role involves coordinating bookings, documentation, and shipment updates while maintaining strong customer relationships and supporting the sales team with retention and growth opportunities.</p><p><b>Key Responsibilities</b></p><ul><li>Handle daily customer inquiries, providing accurate information on LCL schedules, rates, and shipment status.</li><li>Coordinate bookings with clients, overseas agents, and carriers to ensure smooth operations.</li><li>Manage end-to-end documentation including BL instructions, shipping advice, and pre-alerts.</li><li>Monitor shipments proactively, ensuring timely movement and updating customers on progress.</li><li>Resolve service issues, claims, and complaints promptly and professionally.</li><li>Collaborate with operations, sales, and finance teams to meet customer requirements effectively.</li><li>Build and maintain strong client relationships to enhance trust and secure repeat business.</li><li>Prepare regular customer service reports and highlight critical cases to management.</li><li>Support the sales team with customer retention initiatives and identify upselling opportunities.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field preferred.</li><li>2&ndash;5 years of experience in customer service within the freight forwarding, NVOCC, or logistics industry (LCL experience strongly preferred).</li><li>Strong understanding of LCL consolidation and international shipping documentation.</li><li>Excellent communication, problem-solving, and customer-handling skills.</li><li>Ability to manage multiple priorities under pressure with high attention to detail.</li><li>Proficiency in MS Office applications and experience with logistics/CRM systems.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your visa status?</li><li>What is your joining availability?</li><li>What is your salary expectation?</li></ul>

LCL Customer Service Executive

TRUCKGURU LLP

<p>Job Title: Customer Support &amp; Sales Executive &ndash; (Truck Rental Services)<br/>Company: TruckGuru &ndash; India&rsquo;s Trusted Online Truck Booking Platform<br/>Location: Vadodara, Gujarat<br/>Job Type: Full-time<br/>Salary: Performance-based with incentive opportunities</p><p>---</p><p>About the Company:</p><p>TruckGuru is a leading online truck booking platform revolutionizing the logistics industry in India. We provide reliable and affordable transportation services for both household and commercial goods. Visit us at www.truckguru.co.in to learn more.</p><p>---</p><p>Job Summary:</p><p>We are hiring a dynamic Customer Support &amp; Sales Executive to manage client and vendor communication, support transportation bookings, and drive sales through telecalling. If you have at least 1 year of experience in sales or customer service and are looking to grow in the logistics industry, we want to hear from you!</p><p>---</p><p>Key Responsibilities:</p><p>Make outbound and inbound calls to vendors and clients</p><p>Assist customers in booking trucks for household and commercial transport</p><p>Generate and follow up on sales leads and inquiries</p><p>Prepare and send quotations to clients</p><p>Maintain customer records and ensure timely follow-ups</p><p>Earn incentives on each successful service provided</p><p>---</p><p>Qualifications:</p><p>Education: Bachelor&rsquo;s degree (Engineering/Diploma holders not eligible)</p><p>Experience: Minimum 1 year in Sales or Customer Support (mandatory)</p><p>Language Skills: English (preferred), Hindi/Gujarati (added advantage)</p><p>Other Requirements:</p><p>Strong communication and negotiation skills</p><p>Max age limit: 35 years</p><p>Fresher applications will not be considered</p><p>Must be based in Vadodara; remote work is not available</p><p>---</p><p>Work Schedule:</p><p>Days: Monday to Saturday</p><p>Timings: 9:30 AM to 6:00 PM</p><p>---</p><p>Why Join Us?</p><p>Be part of a fast-growing logistics tech platform</p><p>Attractive incentives for every service completed</p><p>A professional work environment focused on learning and growth</p><p>---</p><p>To apply, click the &ldquo;Apply Now&rdquo; button or send your resume.<br/>For more details, visit: www.truckguru.co.in</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;14,000.00 - &#8377;21,000.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li></ul><p>Education:</p><ul><li>Higher Secondary(12th Pass) (Preferred)</li></ul><p>Experience:</p><ul><li>total work: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Baroda, Gujarat (Preferred)</li></ul><p>Work Location: In person</p>

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