customer service executive

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Job Overview:Deol Car &amp; Truck Rentals, an Australia-based company, is looking for a proactive and detail-oriented Operations &amp; Customer Service Executive to join our on-site team. This dual-role is ideal for professionals with a background in BPO, customer service, or operations, who can manage backend workflows and front-end customer communication with ease.Key Responsibilities:<ul><li>Manage daily backend operations including vehicle bookings, vendor coordination, and fleet management</li><li>Handle inbound and outbound voice calls for customer support, bookings, and inquiries</li><li>Maintain accurate records of inventory, vendor contacts, and service schedules</li><li>Assist customers with reservations, pricing, availability, and follow-ups</li><li>Create and manage invoices, inventory logs, and parts ordering</li><li>Collaborate with team members to ensure smooth service delivery and problem resolution</li><li>Prepare daily reports and assist in maintaining operational trackers</li><li>Maintain professionalism and empathy while handling escalated queries</li></ul>Requirements:<ul><li>1-2 years of relevant experience in operations, BPO, logistics, or customer service</li><li>Excellent spoken and written English communication skills (mandatory)</li><li>Ability to work independently, multitask, and manage time effectively</li><li>Strong problem-solving skills and attention to detail</li><li>Freshers will not be considered</li></ul>Immediate joiners preferred | No cab facility availableLocation: Mohali, Punjab (On-site) | Job Type: Full-time Salary: Up to &#8377;30,000 per month Shift Timing: 5am to 2pmJob Type: Full-timePay: Up to &#8377;30,000.00 per monthWork Location: In person

Customer Service Executive

AL QANNATI BKC GROUPS OF COMPANIES

About us: Al Qannati-BKC Group of Companies delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Having 25 years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.Job Summary: The Customer Service Executive is responsible for delivering excellent customer service by efficiently handling inquiries, resolving complaints, and providing accurate information about products and services. The ideal candidate should be customer-focused, detail-oriented, and capable of working in a fast-paced environment.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person</li><li>Resolve customer complaints and issues effectively and in a timely manner</li><li>Provide detailed information on products, services, policies, and procedures</li><li>Maintain accurate records of customer interactions and transactions</li><li>Coordinate with internal departments (sales, logistics, technical support) to resolve customer issues</li><li>Follow up with customers to ensure their satisfaction and gather feedback</li><li>Process orders, forms, applications, and requests</li><li>Monitor and track customer service metrics and report on performance</li><li>Uphold the company&rsquo;s values and maintain a positive image in all customer interactions</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthLanguage:<ul><li>Hindi (Required)</li></ul>

TECHNO POINT TECHNICAL SERVICES LLC

Job Title: Customer Service ExecutiveLocation: Al Quoz, Dubai Working Hours: 8:00 AM &ndash; 5:00 PM (Flexible timing) Salary: Up to AED 2,300 Visa: Own visa Gender: Female candidates preferredJob Responsibilities:<ul><li>Handle incoming phone calls and respond professionally to client inquiries.</li><li>Communicate effectively with clients and staff in English and Hindi.</li><li>Manage schedules, book appointments, and coordinate meetings.</li><li>Check and respond to emails promptly.</li><li>Maintain client records and update information as required.</li><li>Provide administrative support to the management when needed.</li></ul>Requirements:<ul><li>Own visa (mandatory).</li><li>Female candidate with good communication skills.</li><li>Fluency in English and Hindi (written and spoken).</li><li>Previous customer service or office coordination experience preferred.</li><li>Proficiency in MS Office (Word, Excel, Outlook) is an advantage.</li><li>Ability to multitask, stay organized, and work under pressure.</li></ul>intrested candidates share cv to 0522770800Job Type: PermanentPay: Up to AED2,300.00 per month

Integrated freight and logistics

The Customer Service Executive executes jobs in an accurate, systematic, efficient and timely manner. The person coordinates with all teams, and/or agencies concerned with shipping.Mainly responsible for:Sending enquiries/RFQ's to overseas agents, local carriersPrompt communication with the overseas and local partnersEnsuring proper handling of shipments from start to finishRequirements<ul><li>At least 2-3 years and above experience in a similar post</li></ul>Knowledge of sea and air imports and exports, cross trades (Air/Sea/Land)Excellent communication skillsAbility to multi-taskPlanning and organizing skillsCapacity to handle stressful situationsHigh degree of accuracyFirst preference : Philippines nationalityJob Types: Full-time, PermanentJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per monthExperience:<ul><li>customer service in uae: 1 year (Preferred)</li></ul>

Herringbone and Sui

Location: Mumbai, India Company: Love Pangolin Experience: 2+ years (D2C Apparel/Fashion preferred)About UsLove Pangolin is a design-driven travel apparel clothing brand focused on creating utility driven, comfortable, and conscious fashion. We&rsquo;re looking for a passionate and customer-obsessed individual to join our growing team in Mumbai.Role OverviewAs a Customer Service Executive, you'll be the voice of Love Pangolin&mdash;handling customer queries, resolving issues, and ensuring a seamless purchase experience across all channels.Key Responsibilities<ul><li>Handle customer queries via email, WhatsApp, social media &amp; phone</li><li>Manage order updates, returns, exchanges, refunds &amp; tracking</li><li>Coordinate with logistics and warehouse teams for timely resolution</li><li>Understand product specs (fits, fabrics, sizing) to guide customers</li><li>Maintain CRM records and ensure timely follow-ups</li><li>Monitor customer feedback and escalate recurring issues</li><li>Contribute to improving service SOPs and customer journey</li></ul>Requirements<ul><li>2+ years experience in customer support (D2C clothing/fashion preferred)</li><li>Strong communication skills (written &amp; verbal)</li><li>Good understanding of clothing terminology, sizing, and fabric types</li><li>Experience with tools like Gorgias, Zendesk, or similar CRMs</li><li>Problem-solving mindset with attention to detail</li><li>Team player, comfortable in a fast-paced startup environment</li></ul>What We Offer<ul><li>Competitive salary &amp; performance bonuses</li><li>Employee discounts &amp; early access to collections</li><li>Growth opportunities within a fast-growing fashion brand</li><li>A collaborative &amp; design-forward work culture</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;40,000.00 per monthLanguage:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Work Location: In person

LEGALY EXPERTS CORPORATE SERVICES PROVIDER L.L.C

Job Summary: We Legaly Experts are seeking a dedicated and professional Customer Service Executive with a minimum of 2 years of experience working within a UAE-based accounting, audit, and tax consultancy environment. The ideal candidate will possess strong knowledge of consultancy services, including accounting, auditing, and taxation, along with proven expertise in handling client interactions, resolving queries, and ensuring high levels of customer satisfaction.Key Responsibilities:<ul><li>Serve as the first point of contact for clients, responding to inquiries via phone, email, and in person in a timely and professional manner.</li><li>Provide accurate information about the company&rsquo;s services, including accounting, auditing, tax consultancy, and related products.</li><li>Coordinate with internal departments (audit, accounts, tax, legal) to ensure client requests and requirements are addressed efficiently.</li><li>Manage and maintain client records, correspondence, and service requests in compliance with company standards.</li><li>Assist clients in understanding service processes, documentation requirements, and timelines.</li><li>Handle complaints or escalations with professionalism, ensuring prompt resolution and client satisfaction.</li><li>Build and maintain long-term relationships with clients, ensuring trust and loyalty to the firm.</li><li>Support business development initiatives by providing clients with updates on new services, products, or compliance requirements in the UAE.</li><li>Ensure compliance with company policies, confidentiality standards, and UAE regulatory requirements in all client dealings.</li></ul>Qualifications and Skills:<ul><li>Minimum 2 years of customer service experience in a UAE-based accounting, audit, and tax consultancy firm.</li><li>Strong understanding of accounting, auditing, and tax consultancy products and services in the UAE market.</li><li>Excellent verbal and written communication skills in English.</li><li>Proficient in MS Office applications (Word, Excel, Outlook) and CRM systems.</li><li>Strong interpersonal skills with the ability to manage diverse clients in a professional manner.</li><li>Problem-solving skills with a client-focused approach.</li><li>Ability to work under pressure and manage multiple priorities effectively.</li></ul>Education:<ul><li>Bachelor&rsquo;s degree in Business Administration, or a related field is preferred.</li></ul>Employment Type:<ul><li>Full-time</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthExperience:<ul><li>with uae based accounting, audit and tax consultancy: 2 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

YUnity Recruitment

Primary Responsibilities: Deliver foreign currency cash to customers&rsquo; doorsteps (e.g., in Mumbai, Pune, Bangalore, where company offers one-day delivery). Verify customer identity and ensure compliance with RBI and KYC regulations (e.g., checking passports, PAN cards, travel documents). Handle cash securely, ensuring accurate transactions and maintaining transparency. Coordinate with the Niyo app backend for delivery scheduling and order tracking. Provide customer support during delivery, addressing queries about forex rates or transactions. Work Environment: Field-based role requiring travel within city limits. Expenses borne by company. Interaction with company's digital platform for real-time updates and customer details. Emphasis on reliability, as company promotes fast, secure, and compliant forex delivery.Skills and Qualifications: Education: Minimum 12th pass or graduate.Experience: 0-5 years in logistics, cash handling, or customer-facing roles (e.g., delivery executive, banking operations).Skills: Basic communication and customer service skills. Basic understanding of financial transactions and documentation. Familiarity with digital tools (e.g., company app for delivery tracking). Certifications: Knowledge of KYC/AML compliance is a plus but not mandatory. Other Requirements: Valid driver&rsquo;s license (for two-wheeler/four-wheeler), background verification, CIBIL and Police Verification will be done for this role.Job Type: Full-timePay: &#8377;300,000.00 - &#8377;325,000.00 per yearBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>

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