customer service executive

immortal facility management

(Job Title: Customer Service Executive &ndash; LogisticsLocation: Chandivali, AndheriDepartment: Customer Service / OperationsEmployment Type: Full-timeExperience: 1&ndash;3 yearsSalary: 30KAbout the CompanyWe are a fast-growing logistics and supply chain solutions company committed to providing reliable and efficient delivery services. We&rsquo;re looking for a Customer Service Executive who can ensure smooth coordination between clients, operations, and delivery teams.Key Responsibilities* Handle customer inquiries and service requests via phone and email.* Coordinate with warehouse, dispatch, and transport teams for timely deliveries.* Track shipments and provide real-time updates to clients.* Resolve delivery issues, delays, or escalations promptly.* Maintain accurate customer and shipment records in the system.* Generate daily and weekly logistics reports for management.* Build and maintain positive relationships with clients and internal teams.Required Skills &amp; Qualifications* Graduate in any discipline (preferably in Logistics / Commerce / Business).* 1&ndash;3 years of experience in customer service or logistics coordination.* Excellent communication and problem-solving skills.* Proficient in MS Excel, Word, and ERP/CRM tools.* Strong organizational skills and attention to detail.* Ability to multitask and work under pressure.Working Hours:Monday to Saturday | 9:30 AM &ndash; 6:30 PMBenefits:* Competitive salary package* Growth opportunities within the logistics domainJob Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li><li>Customer support: 2 years (Required)</li><li>Logistics: 2 years (Required)</li><li>Freight: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Executive

Housecall

<div>
 
 
 We&rsquo;re Hiring: Customer Service Executive
 
 
 
 📍
 
 Locations:
 
 Abu Dhabi | Dubai | Ras Al Khaimah
 
 
 🏢
 
 Company:
 
 Housecall
 
 
 Housecall is expanding! We are looking for
 
 Customer Service Executives
 
 who are passionate about delivering exceptional customer experiences across our UAE locations.
 
 
 
 Key Responsibilities:
 
 
 
 🔹 Handle customer inquiries via phone, chat, and email
 
 
 🔹 Coordinate appointments and service requests
 
 
 🔹 Provide clear, friendly, and professional support
 
 
 🔹 Maintain customer satisfaction and service quality standards
 
 
 
 Requirements:
 
 
 
 ✔️ Excellent communication skills
 
 
 ✔️ Customer-focused mindset
 
 
 ✔️ Prior experience in customer service (preferred)
 
 
 ✔️ Ability to multitask and work in a fast-paced environment
 
 
 ✔️ Based in UAE or willing to relocate
 
 
 ✨
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Supportive work environment
 </li>
 <li>
 Career growth opportunities
 </li>
 </ul>
 
 
 
</div>

PlaceUp

<div>Role Overview
We are looking for a friendly and customer-focused Customer Service Executive to handle customer inquiries, resolve issues, and ensure an excellent service experience across all communication channels. The ideal candidate is patient, professional, and passionate about helping customers. 
Key Responsibilities<ul><li>
Respond to customer inquiries via phone, email, chat, and social media</li><li>
Resolve complaints, process orders, returns, and service requests efficiently</li><li>
Maintain accurate customer records and update CRM or ticketing systems</li><li>
Coordinate with internal teams (sales, logistics, finance, operations) to resolve customer issues</li><li>
Follow up with customers to ensure satisfaction and timely service delivery</li><li>
Provide product/service information, support customers through troubleshooting steps</li><li>
Escalate unresolved issues to the appropriate department or supervisor</li><li>
Assist in preparing customer service reports and feedback summaries</li><li>
Ensure compliance with company policies, service standards, and response time SLAs</li></ul> 
Requirements<ul><li>
Bachelors degree or diploma in Business, Communications, or related field (preferred but not mandatory)</li><li>
1 - 3 years of experience in customer service or call center roles</li><li>
Excellent communication skills (verbal and written)</li><li>
Strong problem-solving and conflict resolution abilities</li><li>
Proficient in MS Office and customer service software/CRM tools</li><li>
Ability to multitask, stay organized, and handle high-pressure situations professionally</li><li>
Positive attitude, empathy, and a customer-first mindset</li><li>
Arabic Speaker</li></ul></div>

Agraga

Company: Navexel Experience: 2&ndash;3 Years Location: BelapurAbout Navexel:Navexel is a logistics and supply chain company providing services in freight forwarding, LCL consolidation, documentation, and customer support. We focus on smooth operations, timely service, and strong client relationships. Navexel offers a growing and supportive work environment for employees.About the Role:We are looking for a proactive and customer-focused Customer Service Executive to manage customer interactions effectively and ensure a smooth service experience. The ideal candidate should have strong communication skills and the ability to handle queries in a fast-paced environment.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer queries and issues in a timely manner.</li><li>Document and update customer information accurately.</li><li>Coordinate with internal teams for quick resolution.</li><li>Ensure excellent customer satisfaction and service standards.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience in customer service.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in relevant tools/software (CRM, MS Office, etc.).</li><li>Typing speed: 30 WPM minimum.</li></ul>Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;33,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

BLS International

Role OverviewThe Customer Service Executive will be responsible for delivering exceptional customer service and support to applicants visiting our Riyadh center. The role requires a professional with a background in travel and tourism, fluency in Arabic and English, and the ability to manage customer interactions efficiently, ensuring compliance with company and client standards.Key Responsibilities&middot; Welcome and assist applicants with accurate information and professional guidance throughout the process.&middot; Review and verify documents as per company and client requirements.&middot; Manage application entry, appointment scheduling, and payment processing.&middot; Handle customer inquiries and resolve issues promptly and courteously.&middot; Coordinate with internal teams and external stakeholders for smooth operations.&middot; Ensure adherence to confidentiality and data protection protocols.&middot; Prepare daily operational and customer interaction reports.&middot; Support continuous improvement initiatives and uphold service excellence standards.Required Qualifications &amp; Experience&middot; Education: Bachelor&rsquo;s degree or equivalent qualification (preferably in Travel &amp; Tourism, Business Administration, or related field).&middot; Experience: Minimum 3 years of experience in customer service within the travel, tourism, or visa services sector.&middot; Languages: Fluency in Arabic and English (mandatory).&middot; Availability: Must be able to join immediately.&middot; Location: Based in Riyadh, KSA.Key Skills &amp; Competencies&middot; Strong communication and interpersonal skills.&middot; Excellent customer handling and problem-solving abilities.&middot; Attention to detail and ability to work under pressure.&middot; Professional demeanor with a service-oriented attitude.&middot; Proficient in MS Office and general computer applications.Why Join BLS International&middot; Opportunity to work with a globally reputed organization.&middot; Professional and multicultural work environment.&middot; Career growth opportunities within an expanding global network.Job Type: Full-timePay: &#65020;4,500.00 - &#65020;5,000.00 per month

SNS Shipping Agency

We are looking for a Customer Service Executive who will handle customer inquiries, resolve issues, and ensure a smooth and positive customer experience. The ideal candidate should have excellent communication skills and a strong customer-first mindset.Key Responsibilities<ul><li>Handle inbound and outbound customer calls, emails, and chat inquiries</li><li>Provide accurate information about products/services</li><li>Resolve customer problems efficiently and professionally</li><li>Maintain customer records in CRM or internal systems</li><li>Follow up with customers to ensure issue resolution</li><li>Coordinate with internal teams (sales, technical, billing)</li><li>Meet performance KPIs (response time, resolution rate, customer satisfaction)</li><li>Escalate complex issues to the supervisor</li></ul>Required QualificationsBachelor's DegreeFreshers can also apply.Age Limit: 19-25Job Type: Full-timeWork Location: In person

CUSTOMER SERVICE EXECUTIVE

JOFA Group

As a Customer Service Executive, you will be the main point of contact for customers, handling inquiries, complaints, and requests related to products, orders, and brand services.Key Responsibilities<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Handle order processing, exchanges, returns, and refunds.</li><li>Provide detailed product information.</li><li>Coordinate with warehouse and logistics teams to ensure timely delivery.</li><li>Maintain records of customer interactions and feedback.</li><li>Manage customer escalations with professionalism and empathy.</li><li>Support marketing and sales teams during campaigns or launches.</li><li>Monitor brand reputation on online platforms (Instagram, WhatsApp, etc.).</li></ul>Skills &amp; Qualifications<ul><li>Excellent communication and interpersonal skills.</li><li>Passion for fashion and understanding of current trends.</li><li>Problem-solving and multitasking ability.</li><li>Fluency in English</li><li>Previous experience in fashion retail, e-commerce, or luxury brands preferred.</li><li>Educational background: Bachelor&rsquo;s degree in Business, Fashion Management, or related field.</li></ul>Job Type: Full-timeWork Location: In person

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