customer service intern

The Bran Pac

About the RoleWe are seeking a proactive and empathetic Customer Service Intern to join our team. This role is ideal for individuals eager to learn how to communicate with clients, resolve queries, and contribute to a positive customer experience. You will gain hands-on exposure to customer support operations, CRM tools, and service protocols.Key Responsibilities<ul><li>Assist in handling customer inquiries via email, phone, chat, or social media.</li><li>Provide accurate information regarding products, services, and company policies.</li><li>Log and track customer interactions using internal tools or CRM systems.</li><li>Support in following up on pending queries and ensuring timely resolution.</li><li>Collaborate with the support team to improve customer satisfaction.</li><li>Escalate complex issues to senior team members when needed.</li><li>Assist in preparing FAQs, support documentation, and feedback reports.</li><li>Collect customer feedback and share insights with relevant teams.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a degree/diploma in Business, Communications, Marketing, or related field.</li><li>Strong verbal and written communication skills.</li><li>Good listening skills and a customer-first attitude.</li><li>Basic problem-solving skills and willingness to learn.</li><li>Familiarity with MS Office or Google Workspace; knowledge of CRM is a plus.</li><li>Ability to remain calm under pressure and handle multiple tasks.</li></ul>Skills You Will Learn<ul><li>Professional customer communication</li><li>Conflict resolution &amp; complaint handling</li><li>CRM &amp; Helpdesk software usage</li><li>Team collaboration and client relationship management</li><li>Service etiquette and process documentation</li></ul>Perks &amp; Benefits<ul><li>Internship certificate upon completion</li><li>Mentorship and training sessions</li><li>Exposure to customer service tools and processes</li><li>Opportunity for full-time placement based on performance</li></ul>Job Type: Internship Contract length: 3 monthsWork Location: In person

Customer Service Intern

Clicky Technologies

Job Title : Supply Chain Intern InternLocation: Chennai, AdyarStipend: 8000/MonthAbout the RoleWe are looking for a motivated and detail-oriented intern to support our procurement operations and customer handling activities. This role will provide exposure to vendor sourcing, purchase management, and direct customer interaction. The intern will work closely with the procurement team and sales/customer service team to ensure smooth business operations.Key ResponsibilitiesProcurementAssist in sourcing and evaluating suppliers/vendors.Collect quotations and prepare price comparison sheets.Support purchase order creation and follow-up for timely deliveries.Maintain vendor database and procurement records.Coordinate with logistics partners for delivery and shipment tracking.Customer HandlingRespond to customer inquiries via phone, email, and chat.Share quotations, order confirmations, and delivery updates with clients.Assist in resolving customer complaints and escalate issues where required.Build and maintain strong customer relationships.Gather customer feedback and share insights with the team.RequirementsPursuing or recently completed Bachelor&rsquo;s degree (BBA, B. COM, Diploma).Strong communication and interpersonal skills.Basic knowledge of procurement or supply chain concepts preferred.Proficiency in MS Office (Excel, Word, PowerPoint).Ability to multitask and work in a fast-paced environment.Detail-oriented with good organizational skills.Learning OpportunitiesHands-on experience in procurement &amp; vendor management.Exposure to customer relationship management.Opportunity to understand business operations end-to-end.Clicky TechnologiesAddress :No 93/206 canal Bank Road,Indra nagar Adyar Chennai- 600020Please share your resume to contact@clickytechnologies.comJob Types: Full-time, PermanentPay: &#8377;8,000.00 - &#8377;10,000.00 per monthWork Location: In person

Supply Chain Intern

EWDTech

Job Description:We are looking for a Customer Service Representative Intern to join our team and provide excellent support to our customers. The intern will be responsible for assisting in communication with clients, handling inquiries, and ensuring customer satisfaction through professional interaction.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Assist in maintaining customer records and updating CRM systems.</li><li>Follow up with clients to ensure their issues are resolved.</li><li>Support the CSR team in daily operations and reporting.</li><li>Handle feedback, complaints, and suggestions courteously.</li><li>Collaborate with other departments to improve customer experience.</li><li>Learn and apply company policies and communication protocols.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in progress or recently completed (Business, Marketing, or related field preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and stay organized.</li><li>Basic computer and typing skills.</li><li>Positive attitude, professionalism, and eagerness to learn.</li><li>Previous experience in customer service (if any) will be a plus.</li></ul>Learning Outcomes:<ul><li>Hands-on experience in professional customer service operations.</li><li>Practical knowledge of CRM systems and communication tools.</li><li>Improved problem-solving and conflict-handling skills.</li><li>Exposure to real-world business communication and teamwork.</li></ul>Working Hours: e.g., 9:00 AM &ndash; 6:00 PM, Monday to SaturdayInternship Certificate: Provided upon successful completionJob Types: Internship, FresherWork Location: In person

Customer Service Representative Internship ( CSR Intern )

EDXcellence

Company DescriptionEDXcellence is a renowned provider of professional development and educational training programs located in Bengaluru. We specialize in offering high-quality, industry-relevant training to enhance skills and advance careers. Our mission is to bridge the gap between academic knowledge and practical industry skills, ensuring our participants are well-prepared for success in their chosen fields.Role DescriptionThis is an on-site internship role for a Business Development Intern at EDXcellence. The Business Development Intern will be responsible for tasks related to lead generation, market research, customer service, and communication. The role offers valuable hands-on experience in the field of business development.QualificationsGood in the Communication skills and interpersonal skillsCommunication and Customer Service skillsExperience in Lead Generation or fresh to startupAnalytical Skills and Market Research is optionalAbility to work well in a team environmentPursuing or completed a degree in Business, Marketing, or related field and any degree.Job Types: Full-time, Internship Contract length: 6 monthsPay: &#8377;12,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Internet reimbursement</li></ul>Ability to commute/relocate:<ul><li>Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Bangalore City, Karnataka (Preferred)</li></ul>Work Location: In personApplication Deadline: 03/06/2025 Expected Start Date: 10/06/2025

Business Development Intern

Hilton Hotels

As Reservations Intern, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li><li>Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li><li>Produce quotations and written confirmation to all clients</li><li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li><li>Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li><li>Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate</li></ul>

Reservations Intern

US PACKAGING INC.

Job Title: Customer Sales Representative - InternLocation: On-site Gulberg II LahoreJob Overview:The Customer Sales Representative Intern at US Packaging will support the sales team in engaging with customers, managing inquiries, and promoting packaging products and services. This internship provides practical experience in sales operations, customer communication, and market research, preparing interns for a successful career in sales and business development.Key Responsibilities:<ul><li>Assist in handling customer inquiries through calls, emails, and online platforms.</li><li>Support the sales team in preparing quotations, proposals, and order documentation.</li><li>Maintain accurate customer data and sales records in the company&rsquo;s CRM system.</li><li>Conduct basic market research to identify potential clients and sales opportunities.</li><li>Learn and explain product features, pricing, and benefits to customers.</li><li>Follow up with clients to ensure satisfaction and address any post-sale concerns.</li><li>Collaborate with internal teams (marketing, logistics, and operations) to ensure smooth order fulfillment.</li></ul>Qualifications &amp; Skills:<ul><li>Proficiency in English is necessary to effectively communicate with our UK and US-based customers.</li><li>Strong communication and interpersonal skills.</li><li>Interest in learning about B2B sales and customer relationship management.</li><li>Basic understanding of MS Office (Word, Excel, PowerPoint) and familiarity with CRM tools is a plus.</li><li>Highly motivated, organized, and eager to learn in a fast-paced environment.</li><li>Ability to work collaboratively within a team and take initiative when needed.</li></ul>Job Type: Full-timeBase Pay: Rs40,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Gulberg Colony: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Lahore Gulberg Colony (Preferred)</li></ul>Work Location: In person

Customer Sales Representative

EC English Language Centres

Internship Terms
<ul>
<li>Minimum 3 months Internship duration </li>
<li>Unpaid internship </li>
<li>This internship must be part of a mandatory university programme (for credit or graduation requirement). </li>
<li>Students must hold a valid university-sponsored visa for the UAE and provide an official NOC letter from their university. </li>
</ul>
 Suitable University Programmes: Ideal for students studying Business Administration, Hospitality Management, Tourism and Travel Management, Education, International Relations, or Communication.
 
EC English Language Centres Helping students succeed in a global community
 
EC offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognized and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community. 
 
Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognize your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realize your own ambitions with us.
 
 Internship Description: 
 
A fantastic opportunity to get your foot in the door with a global company in the educational travel/tourism industry! As an intern in the Student Services team, you will be focused on always delivering great service to our students by providing product and service information, resolving product and service problems with an outcome that the student appreciates, and ensuring each student experience with EC exceeds their expectations. 
 
Upon completion, you will then be certified by an EC Certificate of Completion. Above all, it is a great opportunity to interact with people from various countries / cultures and to practice written and spoken business English. Your internship will be based in sunny Malta.
 
 Key Learning Tasks: 
 
<ul> </ul>
<ul>
<li>Act as the first point of contact and advisor for all students and visitors to the Centre, ensuring they are all dealt with courteously and professionally, providing the necessary advice and assistance, and effectively dealing with any requests and feedback.</li>
<li>Work with the Student Services Coordinators to help manage the reception and/or the Accommodation Manager.</li>
<li>Ensuring company and regulatory procedures are followed accurately and promptly including student immigration requirements and statutory procedures.</li>
<li>Ensuring the smooth delivery of student firsts including the operational aspects of the student s first day with other members of the team. </li>
<li>Assist in some of the activities being organised by the Centre (these can take place during the evening and weekend). </li>
<li>Provides general administrative and record-keeping support for the Centre as directed by the line manager.</li>
<li>Other related duties as assigned by the line manager.</li>
</ul>
 
 Experience Required: 
<ul>
<li>Customer Service experience </li>
<li>Working in a multicultural environment </li>
</ul>
 
 Experience Desired: 
<ul>
<li> Has personally travelled as a language student</li>
<li> Customer Service experience within an EFL context </li>
</ul>
 
 Job Specific Competencies to be acquired: 
<ul>
<li> Processing Information</li>
<li>Structuring Tasks</li>
<li> Solving Issues </li>
<li>Being Customer Focused</li>
<li> Being Flexible </li>
</ul>

Student Services Internship

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