customer service

Luv flower boutique

Customer Service job description in a cake shop:<ul><li>Greet and assist customers in a friendly and professional manner.</li></ul><ul><li>Handle customer inquiries about products, ingredients, customization, and pricing.</li></ul><ul><li>Take and process cake and pastry orders (in-person, phone, or online).</li></ul><ul><li>Manage order details accurately, including special requests and delivery/pick-up times.</li></ul><ul><li>Handle complaints or issues with patience and provide appropriate solutions.</li></ul><ul><li>Maintain product knowledge to upsell or suggest complementary items.</li></ul><ul><li>Ensure the shop&rsquo;s front area is clean, welcoming, and well-stocked.</li></ul><ul><li>Collaborate with bakers and decorators to confirm order accuracy.</li></ul><ul><li>Process payments (cash, card, or digital methods) and manage receipts.</li></ul><ul><li>Assist with packaging cakes and pastries for safe transport.</li></ul><ul><li>Keep track of customer feedback and report recurring issues to management.</li></ul><ul><li>Support with basic administrative tasks such as updating order logs or schedules.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Customer Service

HOF Immigration Services

Case Manager &ndash; U.S. Immigration (EB-2 NIW Focus) Location: Lahore Company: HOF MigrationOverview: HOF Migration is seeking a detail-oriented and client-focused Case Manager to lead the end-to-end processing of U.S. immigration cases, with a primary focus on the EB-2 National Interest Waiver (NIW) program. You will serve as the main point of contact for clients, ensuring their applications are handled accurately, efficiently, and in compliance with U.S. immigration laws.Key Responsibilities:<ul><li>Manage EB-2 NIW cases from start to finish.</li><li>Serve as the primary communication channel for clients, providing clear updates, guidance, and support throughout the EB-2 NIW application process.</li><li>Communicate clearly and professionally with clients, processors, and agencies.</li><li>Collaborate with internal teams to improve operational efficiency and ensure high-quality, client-centered service delivery.</li><li>Track key deadlines and proactively follow up with clients to collect missing documentation or clarify application details.</li><li>Maintain accurate records to ensure smooth and successful case processing.</li><li>Stay updated on U.S. immigration policy changes, especially related to EB-2 NIW.</li></ul>Qualifications:<ul><li>Experience in immigration services or legal case management (EB-2 NIW preferred).</li><li>Excellent communication and organizational skills.</li><li>Strong attention to detail and ability to manage multiple cases.</li><li>Proficiency in MS Office and CRM/case management systems.</li></ul>What We Offer:<ul><li>Competitive salary and benefits</li><li>Supportive team environment</li><li>Growth opportunities in the U.S. immigration field</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per month

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Customer Service Officer&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
 
 
 
 
 Location: Abu Dhabi
 
 
 
 
 Role Purpose:
 
 &nbsp;
 
 
 <ul>
 <li>
 Deliver excellent customer service in accordance with agreed standards.
 </li>
 </ul>
 
 
 
 Key Accountabilities of the role:
 
 
 
 <ul>
 <li>
 Responsible to close customer complaints and ensure that customer is satisfied with the service provided
 </li>
 <li>
 Ensure TAT is adhered to and where possible exceed customer expectations
 </li>
 <li>
 Ensure customer is constantly informed on status of his/her query.&nbsp;
 </li>
 <li>
 Co-ordinate and liaise with other departments in a professional manner
 </li>
 <li>
 Deliver right levels of service skills support &amp; coach other colleagues
 </li>
 <li>
 Participate in regular review and development meeting with key stakeholders
 </li>
 <li>
 Ensure compliance with bank policies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 </li>
 <li>
 Positive customer feedback&nbsp;
 </li>
 <li>
 Ensure customer queries are resolved with agreed TAT
 </li>
 <li>
 Deliver professionalism when dealing with customers and other departments&nbsp;
 </li>
 </ul>
 
 
 
 Specialist skills / technical knowledge required for this role:
 
 
 
 <ul>
 <li>
 Customer service skills to resolve customer complaints
 </li>
 <li>
 Display flexibility in dealing with clients and other team members
 </li>
 <li>
 Good problem-solving skills
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Excellent decision-making skills
 </li>
 </ul>
 
 
 
 Previous experience required (if any):
 
 
 
 <ul>
 <li>
 Previous banking experience in similar role
 </li>
 <li>
 Knowledge of regulated financial services and banking industries
 </li>
 <li>
 Detailed understanding of asset product&nbsp;
 </li>
 <li>
 In depth understanding of the internal process, procedures and internal systems
 </li>
 </ul>
 
 
 &nbsp;
 
 This position is for UAE Nationals (Abu Dhabi based) only.
 
 
 
 &nbsp;
 
 
</div>

Customer Service Officer

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Customer Service Coordinator | Asset Management Business Unit | Majid Al Futtaim Properties
 
 
 
 ROLE SUMMARY
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Maintain up to date knowledge of the AMBU operating assets (shopping centre&rsquo;s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.
 </li>
 <li>
 Ensure smooth day to day operations of the Customer Service Information Desk under the direction and guidance of Supervisor and Team leader and in accordance with the established Customer Service processes and procedures.
 </li>
 <li>
 Assist the customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other shopping malls specific duties as assigned.
 </li>
 <li>
 Handle and resolve all customer complaints received in accordance with the established Customer Service policies and procedures with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures within agreed Service Level Agreement.
 </li>
 <li>
 Responsible to execute Gift Card program in the assigned operating assets and ensure that all payment handling by the Customer Service Team is in accordance with the prescribed policies and procedures.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 </li>
 <li>
 2+ years&rsquo; work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry in GCC or abroad.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Coordinator

C3X International Couriers

C3X International Couriers LLC is a fast growing courier service company in Dubai, specializing in reliable and efficient delivery services Domestic and International. We deliver seamless and timely service solutions to a diverse clientele across multiple sectors. To strengthen our team, we seek a Customer Service Executive with direct experience in the courier industry to drive superior customer interactions and support our service standards.Position OverviewThe Customer Service Executive will be the primary point of contact for our customers, ensuring their inquiries, concerns, and requests are managed with precision and professionalism. This role demands an individual with prior experience in the courier sector, a strong focus on customer satisfaction, and the capability to navigate and resolve complex service inquiries.Key Responsibilities<ul><li>Serve as the primary representative for customer inquiries, managing communication through phone, email, and live chat channels.</li><li>Resolve customer concerns promptly, especially around shipment tracking, delivery timelines, and service issues.</li><li>Coordinate closely with our operations, logistics, and field teams to deliver accurate, real-time information to customers.</li><li>Accurately document customer interactions, complaints, and resolutions in our CRM for seamless communication and follow-up.</li><li>Proactively identify areas for process improvement and escalate feedback to management to support our continuous improvement goals.</li><li>Provide updates on shipping status and collaborate with customers on alternative solutions when necessary.</li><li>Build and maintain strong relationships with our clients, ensuring satisfaction and fostering loyalty.</li></ul>Candidate Requirements<ul><li>Minimum of 2 years in a customer service role, preferably within the courier or logistics industry. (Freshers can also apply)</li><li>Excellent verbal and written communication skills in English, Hindi, Tagalog, Arabic (is a plus) , with a professional and courteous demeanor.</li><li>Demonstrated experience in managing and resolving customer concerns effectively.</li><li>Proficiency in Microsoft Office Office and familiarity with customer service software or CRM tools.</li><li>Strong understanding of logistics processes and shipment tracking systems; familiarity with customer follow up etc.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple inquiries with attention to detail.</li></ul>What We OfferHealth Insurance as per company policy.Access to training programs and career development opportunities.Collaborative, team-oriented culture with a focus on employee well-being and advancement.Potential for career advancement within our expanding organization.Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Customer Service Executive

MedNet Global Healthcare Solutions LLC

<div>
 
 
 Customer Service Officer for MN SPC - Omani National
 
 
 
 As a member of
 
 Munich Re
 
 the
 
 MedNet Oman
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
 
 &ldquo;Officer - Customer Service&rdquo;
 
 who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.
 
 
 
 Your Job:
 
 
 <ul>
 <li>
 Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
 </li>
 <li>
 Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
 </li>
 <li>
 Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
 </li>
 <li>
 Strengthening the business relationship with Insurance companies and intermediaries.
 </li>
 <li>
 Educating, strengthening and enhancing individual member relationships and experiences.
 </li>
 <li>
 Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
 </li>
 <li>
 Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
 </li>
 <li>
 Ability to deliver quality outreach program with an effective reach within reasonable timelines set.
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 <li>
 Computer Literacy (MS Word, MS Excel, MS PowerPoint)
 </li>
 <li>
 Good spoken and written communication skills (English &amp; Arabic)
 </li>
 <li>
 Knowledge related to medical terminology.
 </li>
 <li>
 Health Insurance industry / market knowledge would be an added advantage.
 </li>
 <li>
 Flexibility to work on shift basis.
 </li>
 <li>
 Quality focus and customer oriented
 </li>
 <li>
 Ability to handle objections raised by customers.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 Multilingual (Arabic and English)
 </li>
 <li>
 Omani nationals.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
</div>

Search 10000+ Customer service jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 customer service jobs NEAR_ME

Customer Service

Customer Service

Customer Service Officer

Customer Service Coordinator

Customer Service Coordinator

Customer Service Executive

Customer Service Officer