customer service officer cso

vijay kumar

Position: Customer Service Officer (CSO) &ndash; Installation Location: Karachi Experience: 1&ndash;2 Years Salary :50000 + incentives 30000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>customer service : 1 year (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Service Officer (CSO)

Human Capital HR Solutions

Job Title: Billing Officer &ndash; Customs Clearing &amp; Freight Forwarding Location: Karachi, Pakistan Department: Accounts &amp; Finance Industry: Customs Clearing &amp; Forwarding / Freight ForwardingJob Summary We are looking for an experienced Billing Officer with strong knowledge of customs clearing and freight forwarding billing procedures. The ideal candidate should be able to prepare accurate invoices, verify supporting documents, and coordinate with operations teams to ensure proper recovery of expenses and charges.Key Responsibilities<ul><li>Prepare and issue customer invoices for customs clearance, freight forwarding, transportation, and port-related services</li><li>Ensure accurate recovery of government duties, port charges, vendor expenses, and service fees</li><li>Verify supporting documents including GD copies, delivery orders, terminal receipts, and vendor invoices</li><li>Maintain organized billing records for audit and compliance purposes</li><li>Coordinate with operations and clearing teams for cost allocation and shipment details</li><li>Reconcile customer accounts and resolve billing discrepancies</li><li>Ensure compliance with customs regulations and company billing procedures</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Commerce, Accounting, or Finance</li><li>Minimum 3&ndash;5 years of experience in billing within customs clearing / freight forwarding industry</li><li>Strong understanding of customs billing structure and port charges</li><li>Good knowledge of GD documentation and clearing processes</li><li>Assist in monitoring receivables and follow up on outstanding invoices</li><li>Generate billing and revenue reports for management review</li><li>Proficiency in MS Excel and accounting software</li></ul>Age Preference: 28 &ndash; 40 yearsWhat We Offer<ul><li>Competitive salary package</li><li>Professional working environment</li><li>Opportunity to work in a growing customs clearing organization</li></ul>How to Apply<ul><li>Interested candidates may send their updated CV to: careers1.hc@gmail.com</li></ul>Please mention &ldquo;Billing Officer &ndash; Karachi&rdquo; in the subject line.Job Type: Full-timeWork Location: In person

Billing Officer – Customs Clearing & Freight Forwarding

THE EDUCATORS K.A.E.C.H.S Campus

THE EDUCATORS K.A.E.C.H.S Campus is looking for a FRONT DESK OFFICER for its K.A.E.C.H.S PRE-CAMPUS.We strongly encourage applications from candidates residing in or near [K.A.E.C.H.S., Mehmoodabad, Manzoor Colony, or PECHS block 6] (please specify your current residing area in your application) to ensure a convenient commute.This is a dynamic and crucial role that requires excellent communication and customer service skills. As a Front Desk Officer, you will play a vital role in creating a positive and welcoming environment for everyone who interacts with our school.REQUIREMENTS:Bachelor's / IntermediateConfident and interactive personality.Organized personality.Freshers or Experienced candidates, both are encouraged to apply.Submit your cv at 03100000082Note: Only shortlisted candidates will be called for interviewsJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

FEMALE FRONT DESK OFFICER - K.A.E.C.H.S. CAMPUS

The Indus Hospital

Indus Hospital &amp; Health Network is Looking for Distribution Officer in Karachi.Job Responsibilities:<ul><li>Review online orders of blood products, from different hospitals.</li><li>Confirm orders after checking issuable stock.</li><li>Schedule the shipment to the hospitals in timely manner.</li><li>Be able to allot units.</li><li>Be able to plan runs for shipment.</li><li>Be able to print manual receiving list.</li><li>Maintain cold chain for blood products.</li><li>Hand over the containers to drivers.</li><li>Receive container in BC after delivery.</li><li>Extract &amp; save data from temperature data logger</li><li>Allot containers for Blood Drives.</li><li>Charge Eutectic Plates.</li><li>Daily route planning</li><li>Electronic inventory reconciliation.</li><li>Communicate effectively and focus on customer, hospitals needs and customer service in routine, as well as in emergencies.</li><li>Communicate all unresolved problems immediately for appropriate action to higher authorities.</li><li>Generate orders in BBMIS, when internet service not available in service partner hospitals.</li><li>Assure cleaning of Transport Boxes.</li><li>Assure that all the vehicles are clean during his duty hours.</li><li>Any other task assigned by the Blood Center Management.</li><li>Maintain Total Quality Management in day to day working by ensuring compliance according to define processes and procedures according to American Association of Blood Bank Standards.</li></ul>Job Requirements:Qualification: At least BachelorsExperience: Fresh - 02 years of experienceShift: Rotational (Morning/Evening/Night)Location: KarachiJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>relevant: 2 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Distribution Officer

Mind's Eye Consultancy

Mind's Eye Consultancy is looking for Supply Chain Officer - Order Management for it's leading client located at Karachi.Position OverviewWe are looking for a proactive and detail-oriented Supply Chain Officer &ndash; Order Management to manage and coordinate customer orders from receipt to delivery. The role requires close coordination with sales, production, warehouse, and logistics teams to ensure timely order processing and customer satisfaction.Key Responsibilities<ul><li>Receive, review, and process customer orders in the system.</li><li>Coordinate with the Sales team to confirm order specifications, quantities, and delivery timelines.</li><li>Monitor order status and ensure timely execution from production to dispatch.</li><li>Liaise with warehouse and logistics teams to ensure smooth shipment and delivery of orders.</li><li>Maintain accurate records of orders, deliveries, and customer communications.</li><li>Resolve order-related issues, discrepancies, or delays in coordination with relevant departments.</li><li>Prepare order status reports and updates for management.</li><li>Ensure compliance with company procedures and documentation standards.</li><li>Support continuous improvement in order processing and supply chain operations.</li></ul>Qualification<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or related field.</li></ul>Experience<ul><li>2&ndash;3 years of relevant experience in Supply Chain, Order Management, or Logistics.</li></ul>Skills &amp; Competencies<ul><li>Strong organizational and coordination skills.</li><li>Good knowledge of order management processes and supply chain operations.</li><li>Proficiency in MS Excel and ERP systems.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work under pressure and manage multiple orders simultaneously.</li></ul>Preferred<ul><li>Experience in manufacturing or distribution environment will be an advantage.</li></ul>Interested candidates may share profiles at careers@mechr.pkWork Location: In person

Supply Chain Officer -Order Management

ASK Development

We are hiring Flash Fiber officer in Karachi.Key Responsibilities<ul><li>Promote and sell Flash Fiber internet services to residential and commercial customers.</li><li>Identify and generate leads through field visits, cold calls, and referrals.</li><li>Provide product information and explain features and benefits to customers.</li><li>Achieve or exceed monthly sales targets.</li><li>Build and maintain strong relationships with clients.</li><li>Collect customer information and complete sales forms accurately.</li><li>Report daily activity and market feedback to the sales supervisor.</li></ul>Requirements<ul><li>Proven sales experience (fiber/internet/telecom preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Goal-oriented and self-motivated.</li><li>Must be comfortable with fieldwork and door-to-door sales.</li><li>High school diploma or higher qualification.</li><li>Basic knowledge of internet technology is a plus.</li><li>Own a smartphone; two-wheeler is a plus (if applicable).</li></ul>Benefits<ul><li>Attractive base salary + high commission structure.</li><li>On-the-job training and career growth opportunities.</li><li>Internet service discounts.</li><li>Dynamic and supportive team environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Flash Fiber Sales?</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Flash Fiber Sales?</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: On the road

Flash Fiber Sales-FFO

Dewmak Energy Pvt Limited

Job Title: Business Development Officer (BDO) &ndash; Solar SalesExperience: 1.5 &ndash; 2 Years in solar sales Industry: Solar / Renewable Energy Location: Karachi Employment Type: Full-timeJob Summary:We are looking for a motivated Business Development Officer (BDO) with 1.5&ndash;2 years of experience in solar sales. The candidate will be responsible for identifying new business opportunities, generating leads, meeting potential clients, and closing sales for solar energy systems. The ideal candidate should have strong communication, negotiation, and relationship-building skills.Key Responsibilities<ul><li>Identify and develop new business opportunities in residential, commercial, and industrial solar markets.</li><li>Generate leads through field visits, networking, cold calling, referrals, and digital channels.</li><li>Conduct client meetings, site visits, and presentations to explain solar solutions.</li><li>Prepare and present solar proposals, quotations to customers.</li><li>Maintain strong relationships with existing and potential clients.</li><li>Coordinate with technical and engineering teams for system design and project feasibility.</li><li>Negotiate and close sales deals to achieve monthly and quarterly targets.</li><li>Maintain sales pipeline and CRM updates.</li><li>Keep updated with solar industry trends, government policies, and net metering regulations.</li><li>Provide post-sales support and ensure customer satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or related field.</li><li>1.5&ndash;2 years of sales experience, in solar energy, renewable energy, or technical sales.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Ability to generate leads and convert prospects into customers.</li><li>Basic understanding of solar systems, net metering, and energy savings calculations.</li><li>Proficiency in MS Office and CRM tools.</li><li>Willingness to travel for client meetings and site visits.</li></ul>Preferred Skills:<ul><li>Experience in solar EPC sales.</li><li>Strong knowledge of commercial and industrial solar projects.</li><li>Strong client relationship management skills.</li><li>Target-driven and self-motivated personality.</li></ul>Pay: From Rs75,000.00 per monthWork Location: In person

Business Development Officer (BDO) – Solar Sales

Explore 394+ Customer service officer cso in Karachi this April. Find roles across top companies and apply now to boost your career.