customer service officer

<div><p>Are you service-oriented, eager to learn, and interested in working for an international organization? Whether you're a student, recent graduate or an experienced professional, this opportunity is for you!
</p><div><h3 class="jobSectionHeader"><b>NRF IS A SPORTS AND DIGITAL COMPANY.</b></h3>
<p>
We are a dynamic sports company that organizes exciting challenges throughout the year, fostering a spirit of competition and teamwork. In addition to our passion for sports, we are also a cutting-edge technology company, constantly innovating and investing in digital transformation. Join us and be part of a team that thrives on pushing boundaries and embracing the future of technology.</p>
<h3 class="jobSectionHeader"><b>
ABOUT THE JOB</b></h3>
<p>
In this role, you will need to respond to customer inquiries promptly and professionally. You will navigate challenging phone conversations with ease and transforming them into positive experiences. Your ability to think critically, focus on tasks, set priorities and adjust as needed will be the road to your success. As the primary contact point for our customers via phone and email, you&rsquo;ll play a crucial role in ensuring their satisfaction.</p><br>
<p></p>
<div>
<h4 class="jobSectionHeader"><b>WHAT ARE YOU GOING TO DO AS A CUSTOMER SERVICE OFFICER?</b></h4>
</div><ul><li>Order taking by email or in the system
</li><li>Receiving phone calls from customers
</li><li>Preparation of order confirmations and all necessary documentation connected with transport procedures and invoicing
</li><li>Collaborating with the logistics department in organizing shipment
</li><li>Processes return, credit, and debit memos as required
</li><li>Liaise with the Central Planning department on delivery times and dates, change customer demands and forecasts
</li><li>Supporting administrative duties in the office
</li></ul><p>&ldquo;At our Customer Service Officer, we prioritize helping colleagues during busy times and continuously seek improvement opportunities to grow as a department.&rdquo;</p><div>
<h4 class="jobSectionHeader"><b>WHAT DO YOU BRING AS A CUSTOMER SERVICE OFFICER?</b></h4>
</div><ul><li>Education at minimum secondary level with a high-school exam
</li><li>Fluent Turkish and English is a must
</li><li>Experience in Customer Service or similar office position - approx. 1
</li><li>Knowledge of export documentation
</li><li>Customer-oriented thinking and acting
</li></ul><h3 class="jobSectionHeader"><b>ABOUT THE TEAM</b></h3>
<p>
For our location in Instanbul, we are looking for a new colleague to join our international team. This role offers you the chance to work with colleagues from around the globe and provides opportunities for professional growth.</p><br>
<p></p>
<p>
Are you ready to take on this dynamic role and develop your career with us? Apply now and become a vital part of our NRF team!</p></div></div><div></div>
<br><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Customer Service Officer</b></h3>
<ul><div><div>Specialism:
</div><div>Customer Service
</div></div><div><div>Job type:
</div><div>Full-time
</div></div><div><div>Location(s):
</div><div></div><div><div><div>Instanbul
</div></div></div></div></ul></div><div></div><div><div>
</div><div><div><b>BENEFITS</b></div>
</div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>MAGDA</b></h3>
<p>If you have any questions about this vacancy or the procedure, please contact me.
</p><ul><div><div><div><b>+48880765608</b></div><b>
</b></div></div><div><div><div><b>m.okupinska@nrf.eu</b></div></div></div></ul></div></div></div></div></div></div>

Customer Service Officer

MedNet Global Healthcare Solutions LLC

<div>
 <p>
  <strong>
   Customer Service Officer for MN SPC - Omani National
  </strong>
 </p>
 <p>
  As a member of
  <strong>
   Munich Re
  </strong>
  the
  <strong>
   MedNet Oman
  </strong>
  is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
  <strong>
   &ldquo;Officer - Customer Service&rdquo;
  </strong>
  who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.
 </p>
 <p>
  <strong>
   Your Job:
  </strong>
 </p>
 <ul>
  <li>
   Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
  </li>
  <li>
   Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
  </li>
  <li>
   Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
  </li>
  <li>
   Strengthening the business relationship with Insurance companies and intermediaries.
  </li>
  <li>
   Educating, strengthening and enhancing individual member relationships and experiences.
  </li>
  <li>
   Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
  </li>
  <li>
   Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
  </li>
  <li>
   Ability to deliver quality outreach program with an effective reach within reasonable timelines set.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your profile:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
  </li>
  <li>
   2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
  </li>
  <li>
   Computer Literacy (MS Word, MS Excel, MS PowerPoint)
  </li>
  <li>
   Good spoken and written communication skills (English &amp; Arabic)
  </li>
  <li>
   Knowledge related to medical terminology.
  </li>
  <li>
   Health Insurance industry / market knowledge would be an added advantage.
  </li>
  <li>
   Flexibility to work on shift basis.
  </li>
  <li>
   Quality focus and customer oriented
  </li>
  <li>
   Ability to handle objections raised by customers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
  </li>
  <li>
   Multilingual (Arabic and English)
  </li>
  <li>
   Omani nationals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Experience:
  </strong>
 </p>
 <ul>
  <li>
   2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
  </strong>
 </p>
</div>


ADIB - Abu Dhabi Islamic Bank

<div>
 <br/>
 <br/>
 <strong>
  Role: Customer Service Officer&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
  <br/>
  <br/>
 </strong>
 <strong>
  Location: Abu Dhabi
  <br/>
  <br/>
 </strong>
 <strong>
  Role Purpose:
 </strong>
 &nbsp;
 <br/>
 <br/>
 <ul>
  <li>
   Deliver excellent customer service in accordance with agreed standards.
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  Key Accountabilities of the role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible to close customer complaints and ensure that customer is satisfied with the service provided
  </li>
  <li>
   Ensure TAT is adhered to and where possible exceed customer expectations
  </li>
  <li>
   Ensure customer is constantly informed on status of his/her query.&nbsp;
  </li>
  <li>
   Co-ordinate and liaise with other departments in a professional manner
  </li>
  <li>
   Deliver right levels of service skills support &amp; coach other colleagues
  </li>
  <li>
   Participate in regular review and development meeting with key stakeholders
  </li>
  <li>
   Ensure compliance with bank policies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
  </li>
  <li>
   Positive customer feedback&nbsp;
  </li>
  <li>
   Ensure customer queries are resolved with agreed TAT
  </li>
  <li>
   Deliver professionalism when dealing with customers and other departments&nbsp;
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  Specialist skills / technical knowledge required for this role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer service skills to resolve customer complaints
  </li>
  <li>
   Display flexibility in dealing with clients and other team members
  </li>
  <li>
   Good problem-solving skills
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Excellent decision-making skills
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  Previous experience required (if any):
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous banking experience in similar role
  </li>
  <li>
   Knowledge of regulated financial services and banking industries
  </li>
  <li>
   Detailed understanding of asset product&nbsp;
  </li>
  <li>
   In depth understanding of the internal process, procedures and internal systems
  </li>
 </ul>
 <br/>
 <br/>
 &nbsp;
 <strong>
  This position is for UAE Nationals (Abu Dhabi based) only.
  <br/>
  <br/>
 </strong>
 &nbsp;
 <br/>
 <br/>
</div>


Lumi | لومي

<div>
 <p>
  <strong>
   About the role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We're searching for a candidate to be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their satisfaction. Your role is crucial in maintaining positive relationships with the clients and enhancing the overall customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage all activities at the branch related to servicing customers and arranging the vehicles.
  </li>
  <li>
   Oversee the preparation of returned vehicles.
  </li>
  <li>
   Ensures that all customer transactions are executed in line with corporate. guidelines and any customer issues are addressed appropriately and promptly.
  </li>
  <li>
   Assist the Branch Manager, in planning, and implementing staffing schedules based on business demands and transaction levels.
  </li>
  <li>
   Performs other responsibilities and tasks as directed by the Regional Manager to meet department objectives.
  </li>
  <li>
   Coordinate with operation staff and manage to provide support.
  </li>
  <li>
   Provided reports to the management and logged all records.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Diploma or equivalent degree.
  </li>
  <li>
   1-2 years of experience in customer service, car rental field is preferred.
  </li>
  <li>
   Proficient in using Microsoft programs.
  </li>
  <li>
   Excellent interpersonal and verbal communication skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Urban Scope Building Maintenance LLC

<p>We are hiring a female Customer Service Officer &ndash; Legal Advisor to provide legal advice to clients and process their legal transactions through all electronic systems of courts and government entities across the UAE, ensuring accuracy, efficiency, and full compliance with applicable laws and regulations.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Receive client inquiries and respond regarding legal cases and transactions.</li><li>Provide preliminary legal advice and clarify judicial and administrative procedures to clients.</li><li>Handle registration, filing, and follow-up of applications and lawsuits through the electronic court systems across all Emirates of the UAE.</li><li>Possess full knowledge of and efficiently utilize all government and judicial electronic systems in the UAE.</li><li>Draft and prepare contracts, statements of claims, and legal memoranda, and submit them through the relevant electronic platforms.</li><li>Review client documents to ensure accuracy and compliance with legal requirements before submission.</li><li>Monitor the status of applications and cases through electronic platforms and update clients on progress.</li><li>Coordinate with specialized legal departments regarding complex or specialized cases.</li><li>Record and maintain all legal applications and transactions within internal systems and records.</li><li>Ensure strict compliance with applicable laws and regulations across all Emirates.</li><li>Perform any other related tasks assigned by senior management.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Law or equivalent.</li><li>Practical experience in using electronic court systems and government platforms in the UAE.</li><li>Comprehensive knowledge of applicable laws, judicial procedures, and regulations.</li><li>Strong ability to draft contracts, statements of claims, and legal memoranda professionally.</li><li>Excellent communication skills with the ability to simplify legal concepts for clients.</li><li>Proficiency in using electronic platforms and modern technologies.</li></ul><p>Interested candidate send CV to hr@nukhbacenter.ae</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have bachelor&rsquo;s degree in Law or equivalent?</li><li>Do you have practical experience in using electronic court systems and government platforms in the UAE?</li><li>Do you have comprehensive knowledge of applicable laws, judicial procedures, and regulations?</li><li>Do you have strong ability to draft contracts, statements of claims, and legal memoranda professionally?</li></ul>

Customer Service Officer – Legal Advisor

Madi International

<div>
 <strong>
  Madi International is seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to customer inquiries via phone, email, and in person in a professional and timely manner
  </li>
  <li>
   Process orders, returns, and service requests accurately
  </li>
  <li>
   Resolve customer complaints with a solution-oriented approach
  </li>
  <li>
   Maintain customer records and update information in the CRM system
  </li>
  <li>
   Provide information on products, services, and promotions
  </li>
  <li>
   Coordinate with internal teams to ensure customer satisfaction
  </li>
  <li>
   Uphold Madi Internationals standards of customer care and professionalism
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years of experience in customer service or a similar role
  </li>
  <li>
   Strong communication skills in both English and Arabic
  </li>
  <li>
   High school diploma or higher education (bachelors degree is a plus)
  </li>
  <li>
   Proficiency in Microsoft Office and CRM systems
  </li>
  <li>
   Excellent problem-solving skills and attention to detail
  </li>
  <li>
   Positive attitude and ability to work as part of a team
  </li>
  <li>
   Passion for the beauty and wellness industry is a plus
  </li>
 </ul>
</div>


Customer Service Officer-Corporate Office

Emirates NBD

<div>
 <p>
  <strong>
   <u>
    Qualifications:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Fresh Graduates or a 1-year experience in a relevant job.
  </li>
  <li>
   Bachelor&rsquo;s degree with minimum grade Good.
  </li>
  <li>
   Fluent English Language.
  </li>
  <li>
   Good Communication Skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    <u>
     Job Description:
    </u>
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   Provide service assistance to all walk in PRB customers in the branch and attend to customer complaints during agreed TAT.
  </li>
  <li>
   Assist priority banking relationship Managers in managing customer accounts and the execution of daily transactions and quieries.
  </li>
  <li>
   Solicit new to bank customers according to specified goals and targets as well as cross selling.
  </li>
  <li>
   Refer customers to the Priority Banking Relationship Managers.
  </li>
  <li>
   Understand and promote value proposition.
  </li>
  <li>
   Maintain the relationship with other departments and branches in the bank.
  </li>
  <li>
   Maintain follow-up process on all transactions .
  </li>
  <li>
   Update the priority Banking Relationship Manager through regular reporting about daily activities and achievements.
  </li>
  <li>
   Maximize profitability by deepening customer relationship, referrals and cross-selling.
  </li>
  <li>
   Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank&rsquo;s policies and procedures.
  </li>
  <li>
   Verify clients&rsquo; signatures
  </li>
 </ol>
 <p>
 </p>
</div>


Priority Banking Customer Service Officer

Search 10000+ Customer service officer jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 customer service officer jobs NEAR_ME

Customer Service Officer

Customer Service Officer

Customer Service Officer

Customer Service Officer

Customer Service Officer – Legal Advisor

Customer Service Officer-Corporate Office

Priority Banking Customer Service Officer