customer service officer

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Greet customers warmly and create a friendly, welcoming environment.
 </li>
 <li>
 Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
 </li>
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 Handle cash, card, and digital transactions accurately using the POS system.
 </li>
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 Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
 </li>
 <li>
 Upsell tickets, combo deals, and retail items to maximize revenue.
 </li>
 <li>
 Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
 </li>
 <li>
 Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
 </li>
 <li>
 Monitor customer flow and provide assistance to avoid queues or delays.
 </li>
 <li>
 Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
 </li>
 <li>
 Maintain accurate records of transactions, refunds, and reports as required.
 </li>
 <li>
 Follow all company policies regarding hygiene, health, safety, and data security.
 </li>
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 Support colleagues and other departments during peak times, special events, and promotions.
 </li>
 <li>
 Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
 </li>
 <li>
 Strong communication and customer service skills, with a friendly and professional attitude.
 </li>
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 Ability to work under pressure in a fast-paced, guest-facing environment.
 </li>
 <li>
 Flexible to work shifts, including evenings, weekends, and public holidays.
 </li>
 <li>
 Adherence to hygiene, grooming, and uniform standards at all times.
 </li>
 </ul>
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Officer

VFS Global

Officer &ndash; Operations (Submission Officer) Organization: VFS Global Services Pvt. Ltd. Designation: Officer &ndash; Operations Department: Operations Reports to: Deputy Manager &ndash; Operations Employment Type: Full-time, Contract Location: 128 East 32nd St New York, 10016 (Onsite)OverviewVFS Global is seeking a highly organized, detail‑oriented Officer &ndash; Operations (Submission Officer) to support visa application processing and overall center operations. This role is responsible for managing the full submission cycle, ensuring data accuracy, delivering excellent customer service, coordinating administrative tasks, and supporting senior staff and operational projects. This is a fast-paced, customer-facing role with opportunities for professional growth.Key ResponsibilitiesVisa &amp; Submission Operations<ul><li>Scrutinize and collect visa applications, ensuring completeness and accuracy.</li><li>Maintain organized records, databases, and submission documentation.</li><li>Perform timely and error-free data entry and application processing.</li><li>Manage passport logistics and coordinate handovers with consulates, applicants, or logistics partners.</li><li>Adhere strictly to SOPs, compliance requirements, and mandated turnaround times (TAT).</li><li>Respond to applicant inquiries via in‑person interaction, email, or phone.</li><li>Promote and deliver Value Added Services (VAS) and encourage customer feedback.</li></ul>Customer Service &amp; Front Office<ul><li>Provide professional and courteous support to applicants throughout the visa process.</li><li>Handle queries, complaints, and customer issues efficiently.</li><li>Ensure a positive experience and high satisfaction scores at the Visa Application Centre.</li></ul>Administrative &amp; Office Support<ul><li>Assist with event coordination, logistics, scheduling, and general office management.</li><li>Perform data entry, create documents using MS Office/Google Suite, and maintain accurate records.</li><li>Provide personal assistant support to senior staff when required.</li><li>Support internal operational projects, including WB Project tasks.</li></ul>Compliance, Safety &amp; Sustainability<ul><li>Handle cash and bank transactions (if assigned) with 100% accuracy.</li><li>Follow environmental, health, and safety guidelines.</li><li>Support organizational sustainability efforts.</li></ul>Key Performance Indicators (KPIs)<ul><li>Productivity and task completion accuracy</li><li>Customer satisfaction and reduced complaint rates</li><li>Compliance with TAT, SOPs, and training requirements</li><li>VAS conversion performance</li><li>Reduction of processing errors and strong internal certification scores</li><li>Reliable attendance and timely reporting</li></ul>Qualifications &amp; ExperienceEducation:<ul><li>Minimum: Currently pursuing graduation (12 years of formal education)</li><li>Preferred: Bachelor&rsquo;s degree or global equivalent</li></ul>Experience:<ul><li>Minimum 6 months in customer service</li><li>0&ndash;12 months in travel &amp; tourism preferred</li><li>Experience in administrative support, data entry, or event coordination is beneficial</li></ul>Skills &amp; CompetenciesTechnical Skills<ul><li>Basic computer knowledge; proficiency in MS Office and Google Suite</li><li>Strong customer service and communication skills</li><li>Good typing speed and high attention to detail</li><li>Ability to handle queries and complaints effectively</li><li>Process improvement mindset</li><li>Operations, project management, and B2C customer interaction skills</li></ul>Behavioral Competencies<ul><li>Quality and service orientation</li><li>Teamwork and collaboration</li><li>Problem-solving and results-driven mindset</li><li>Effective communication and networking</li><li>Leadership and accountability</li><li>Sensitivity to diversity and customer needs</li></ul>Additional Requirements<ul><li>Fluency in English and local language</li><li>Knowledge of an additional international language is an advantage</li></ul>Benefits<ul><li>Health, dental, vision &amp; life insurance</li><li>Paid Time Off (Annual &amp; Sick Leave)</li><li>Referral Bonus Program</li><li>Commute Benefits Program</li></ul>Schedule<ul><li>Onsite role</li><li>Monday&ndash;Friday</li><li>8‑hour shift (Overtime may be required)</li></ul>Job Types: Full-time, ContractPay: From $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Submission Officer - Visa Application Centre

Human Capital HR Solutions

Human Capital HR SolutionsLocation :KarachiJob descriptionCustomer Officer &ndash; Import &amp; Export Documentation / Customer CareLocation: Port Qasim, KarachiIndustry : Maritime and logistics (A Joint Venture between Dubai and Pakistan)Employment Type: Full-TimeQualification: Minimum BachelorsHuman capital HR Solutions, is looking for a Customer Officer to support its operations at Port Qasim. This role is ideal for individuals with strong communication skills who can effectively handle customer interactions and documentation related to import and export processes.Key Responsibilities:Handle customer queries and provide timely and professional responsesCoordinate with clients regarding import and export documentationEnsure accurate preparation and processing of required documentsMaintain clear and consistent communication with internal teams and customersProvide excellent customer service and resolve issues efficientlyKeep records of customer interactions and documentationRequirements:Strong verbal and written communication skillsCustomer-focused mindset with a professional attitudeBasic understanding of documentation processes (training can be provided)Ability to manage multiple tasks and meet deadlinesProficient in MS Office (Word, Excel, Outlook)1 to 2 years of experience in customer service or similar roleWhat We Offer:Opportunity to work in an international business environmentExposure to import and export documentation processesProfessional growth and learning opportunitiesCompetitive salary packageHow to Apply:Send your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: &ldquo;Customer Officer &ndash; Import &amp; Export Documentation / Customer Care&rdquo;Job Type: Full-timeWork Location: In personWork Location: In person

Customer Care Officer – Import & Export Documentation

Allied Universal

<div>Security Officer - Customer Service<h2 class="jobSectionHeader">
Overview</h2><div> 
Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
</div> 
<h2 class="jobSectionHeader">Job Description</h2> 
As a Security Officer - Customer Service in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Security Officer at a healthcare location, you will monitor and patrol assigned areas while operating a vehicle as part of this driving post. You will maintain a visible presence to help deter security-related incidents, respond to concerns, and provide outstanding customer service and communication. Join Allied Universal&rsquo;s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.
Position Type: Full Time
Pay Rate: $18.17 / Hour
Job Schedule:<div><div><div><div>
Day</div><div> Time</div></div> 
</div><div><div><div>
Mon</div><div> 01:00 PM - 09:00 PM</div></div> 
<div><div>
Tue</div><div> 01:00 PM - 09:00 PM</div></div> 
<div><div>
Wed</div><div> 01:00 PM - 09:00 PM</div></div> 
<div><div>
Thur</div><div> 01:00 PM - 09:00 PM</div></div> 
<div><div>
Fri</div><div> 01:00 PM - 09:00 PM</div></div> 
</div></div>
What You'll Do:<ul><li>
Provide customer service to employees, visitors, patients, and contractors by carrying out site-specific security-related procedures, policies, and emergency response activities at a healthcare technology location.</li><li>
Conduct regular and random patrols of interior and exterior areas, including entrances, parking areas, restricted-access points, and the business perimeter, to help identify unusual conditions and help deter unauthorized activity.</li><li>
Monitor access points and verify visitor, employee, and contractor authorization in accordance with site procedures.</li><li>
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and notify appropriate site contacts and/or emergency responders as directed.</li><li>
Complete activity reports, patrol logs, and incident documentation accurately and in a timely manner.</li></ul>
Minimum Requirements:<ul><li>
At least six months of security-related experience is required.</li><li>
A valid driver&rsquo;s license is required in accordance with Allied Universal driver policy requirements.</li><li>
Customer service experience is preferred.</li><li>
A guard card/license is preferred.</li><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>
Possess a high school diploma or equivalent.</li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>
A valid driver&rsquo;s license will be required for driving positions only.</li></ul>
Why Join Us:<ul><li>
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li><li>
Career Growth: Get paid training and access to career growth opportunities.</li><li>
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&amp;D, and disability insurance.</li><li>
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2><div> 
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</div>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 
 
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1645384</div>

Security Officer - Customer Service

Security Engineers, Inc

<div>Armed Security Officer-1st shift 
Armed Security Officer- 1st Shift
*Officer will share 2 locations (Brownsburg and Center Grove) *
Monday-Friday (9am-5pm) &amp; Saturday (9am-1pm)
$17.39-$18.50/Hr.
Role:
The Armed Security Officer maintains a safe environment for clients, employees, and visitors by enforcing security policies and procedures. This position requires carrying a firearm, exercising sound judgment, and responding to threats professionally. Officers conduct patrols, monitor surveillance and access control, respond to alarms and emergencies, maintain detailed logs, and coordinate with law enforcement when necessary. Strong alertness, integrity, customer service, and calmness under pressure are essential. Officers must be properly licensed, trained in firearm safety, and compliant with all regulations.
Minimum Qualifications:<ul><li>
Valid state Security Officer/Guard License (or ability to obtain).</li><li>
21+ years old.</li><li>
Must pass armed training and possess a valid pistol permit.</li><li>
Must be able to stand for extended period of time.</li><li>
Must have Customer Service Skills</li></ul>
Duties &amp; Responsibilities
Security Operations:<ul><li>
Conduct regular walking patrols to enhance safety and report concerns.</li><li>
Monitor facility access points; verify IDs and credentials.</li><li>
Enforce security procedures per Post Instructions.</li></ul>
Incident Response &amp; Reporting:<ul><li>
Respond promptly to alarms, emergencies, and incidents per protocol.</li><li>
Maintain accurate activity, observation, and incident logs.</li><li>
Complete routine tasks such as locking/unlocking doors, monitoring cameras, and managing security systems.</li></ul>
Customer Service &amp; Professionalism:<ul><li>
Assist visitors and employees and address concerns professionally.</li><li>
Enforce SEI and Client policies (e.g., smoking, loitering, parking).</li><li>
Maintain a clean, pressed uniform and professional appearance.</li></ul>
Required Skills &amp; Abilities
Minimum:<ul><li>
Ability to perform in fast-paced, potentially stressful environments.</li><li>
Availability to work weekends if needed.</li><li>
Strong situational awareness and curiosity.</li><li>
Ability to remain calm, problem-solve, and act effectively during critical situations.</li><li>
Basic computer skills; ability to use a tablet for reporting.</li></ul>
Preferred:<ul><li>
Experience with Microsoft Office Suite.</li></ul>
Physical Requirements With or Without reasonable accommodation
(subject to change based on client-specific needs): 
<ul><li>
Stand at least 1 hour without support or break.</li><li>
Sit at least 1 hour without break.</li><li>
Walk at least &frac12; mile without stopping.</li><li>
Climb at least 20 commercial stairs without stopping.</li></ul>
Education &amp; Experience
Minimum:<ul><li>
HS Diploma or equivalent.</li></ul>
Preferred:<ul><li>
1+ year of verifiable security, military, or law enforcement experience.</li></ul>
Note: Duties, qualifications, skills, and requirements listed are not exhaustive. Additional responsibilities may be assigned as business or client needs evolve.
Security Engineers, Inc. Indiana Security Company License: SG20800201</div>

Armed Security Officer-1st shift

rocky Mountain protective service Inc

Now Hiring : Temporary Unarmed Security Officer &mdash; $25/Hour &mdash; Steamboat Springs, COOverviewRocky Mountain Protective Services (RMPS) is hiring Temporary Unarmed Security Officers for a three-day assignment in Steamboat Springs, Colorado.This is an excellent opportunity for dependable, customer-focused professionals seeking immediate work with a respected and growing security company. As an RMPS Security Officer, you will help maintain a safe, secure, and welcoming environment through proactive patrols, access control, incident reporting, and exceptional customer service.We are seeking individuals who demonstrate integrity, professionalism, strong communication skills, and the ability to remain calm under pressure.High-performing officers may be considered for future temporary, part-time, or full-time opportunities with Rocky Mountain Protective Services.Responsibilities<ul><li>Maintain a safe and secure environment for employees, visitors, contractors, and guests.</li><li>Conduct routine interior and exterior patrols.</li><li>Monitor and control access to assigned areas.</li><li>Observe and report suspicious activity, safety hazards, and security concerns.</li><li>Respond professionally to incidents, emergencies, and alarm activations.</li><li>Complete accurate Daily Activity Reports, incident reports, and shift logs.</li><li>Monitor CCTV and other security systems when assigned.</li><li>Enforce site policies and security procedures.</li><li>Provide outstanding customer service while maintaining a professional security presence.</li><li>Communicate effectively with supervisors, clients, and emergency responders.</li><li>Perform additional security-related duties as assigned.</li></ul>Required Qualifications<ul><li>High school diploma or GED.</li><li>Must be at least 18 years of age.</li><li>Ability to pass a background investigation and pre-employment drug screening.</li><li>Legally authorized to work in the United States.</li><li>Excellent verbal and written communication skills.</li><li>Strong customer service and interpersonal skills.</li><li>Reliable transportation.</li><li>Professional appearance and demeanor.</li><li>Ability to stand and walk for extended periods.</li><li>Availability to work the full three-day assignment.</li></ul>Preferred Qualifications<ul><li>Previous experience in security, military service, law enforcement, corrections, loss prevention, public safety, or customer service.</li><li>CPR, AED, or First Aid certification is preferred but not required.</li></ul>Compensation and Benefits<ul><li>$25.00 per hour</li><li>Flexible scheduling</li><li>Professional work environment</li><li>Supportive leadership team</li><li>Opportunities for future RMPS assignments</li><li>Potential consideration for permanent employment</li></ul>Apply TodayIf you are a dependable professional committed to safety, integrity, and exceptional customer service, we would love to hear from you.Email your resume to applicants@rmpsllc.com.Use the following subject line:Temporary Unarmed Security Officer &mdash; Steamboat SpringsQualified applicants will be contacted by the Rocky Mountain Protective Services Human Resources team regarding the next steps in the hiring process.Pay: $25.00 per hourWork Location: In person

Temporary Unarmed Security Officer - $25.00/hr - Steamboat Springs, CO (3-Day Assignment)

Saint Luke's

<div><h1 class="jobSectionHeader">Job Description
</h1>Hedrick Medical Center is seeking a Security Officer to join our team. You will be required to know all aspects of security, including patrolling, approved security responses, and reporting incidents/issues according to department procedures.
We are proud to offer highly competitive salaries to our Security Officers based on education, certification, and experience. Starting hourly rate is $25.00
Shift: Saturday 8:00am-8:00pm, 4 hours float of a total of 16 hours per week.
Responsibilities:
<ul><li>Assists employees patients and visitors with parking needs controlling entrances and exits to parking lots
</li><li>Patrols hospital campus and reports safety security issues according to department procedures
</li><li>Provides personal escorts and other routine security services to employees patients and visitors
</li></ul>Requirements:
<ul><li>Must be 21 years old
</li><li>Valid Driver's License
</li><li>Private Officer Commission - Training provided
</li><li>Armed Private Officer Training - Training provided
</li></ul>We are looking for someone that is excited about working with people and has a positive attitude. The ideal candidate has strong customer service skills, willingness to work, is adaptable and eager to learn. This position will require you to work autonomously as well as with a team.
Why Saint Luke&rsquo;s?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:
<ul><li>Medical health plans
</li><li>Tuition reimbursement
</li><li>Leave of Absence, PTO, and various Welfare plans
</li><li>Retirement contributions
</li><li>Employee Assistance Program
</li></ul><h1 class="jobSectionHeader">Job Requirements
</h1>Applicable Experience:
Less than 1 year
Armed Private Officer - Various, Basic Life Support - American Heart Association or Red Cross, Driver's License - Various, Private Officer Commission - Various
<h1 class="jobSectionHeader">Job Details
</h1>Part Time
Evening (United States of America)</div>

Armed Security Officer, Part Time- Hedrick Memorial Hospital

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