customer service officer

ALEXBANK

<div>
 
 Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 
 
 
 
 If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 
 
 
 <ul>
 <li>
 Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
 </li>
 <li>
 Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 <ul>
 <li>
 University degree.
 </li>
 <li>
 Knowledge of the Banking Services &amp; Products.
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Passing of the bank&rsquo;s formal entry tests and panels for this position
 </li>
 </ul>
 
 
</div>

Customer Service Officer

Britannia Industries Limited

<div>
 
 Position Title: Customer Service Officer
 
 
 
 
 Function: Replenishment
 
 
 
 
 Education Qualification:
 
 Graduation/Post Graduation in Management
 
 
 
 Experience (in years):
 
 3-5 years of experience in Logistics Management &amp; Customer Service
 
 
 
 Stakeholders (Internal)
 
 
 
 <ul>
 <li>
 Demand Planning
 </li>
 <li>
 Regional Customer service &amp; Logistics Manager
 </li>
 <li>
 Planning Team
 </li>
 <li>
 Transportation Team
 </li>
 <li>
 Legal team
 </li>
 <li>
 Purchase &amp; IT team
 </li>
 <li>
 Sales Team, etc.
 
 
 </li>
 </ul>
 
 Stakeholders (External):
 
 C&amp;F, Transporters, Vendors
 
 
 
 Location: Jaipur, Rajasthan
 
 
 
 
 Job purpose:
 
 To deliver on Data analysis requirement of Replenishment team and drive warehousing excellence activities from Centre
 
 
 
 Key Job Responsibilities
 
 
 
 <ul>
 <li>
 Warehouse Management &amp; Customer Service
 </li>
 <li>
 Monitoring &amp; managing daily MIS on CRS, PDP &amp; CFR/LFR compliance
 </li>
 <li>
 Monitoring of overheads at warehouses &amp; detentions. Monitoring warehouse &amp; secondary utilization on daily basis
 </li>
 <li>
 Monitoring Depot Operational efficiencies to manage high throughput, fastest truck turnaround time, labour efficiencies, etc
 </li>
 <li>
 Monitor obsolescence at Depots and trigger stakeholders to take necessary actions to avoid finished goods write off
 </li>
 <li>
 Execute Depot SOPs and put in controls to ensure statutory compliance
 </li>
 <li>
 Ensure timely warehouse audits, pest controls etc
 </li>
 <li>
 Ensure highest of hygiene &amp; safety standards across warehouses
 </li>
 <li>
 Driving &amp; monitoring best practices across warehouses
 </li>
 <li>
 Monitor CAPEX, central procurements for warehousing
 </li>
 </ul>
</div>

Logistics & Customer Service Officer

joulat

Responsibilities:<ul><li>Handle customer inquiries (calls, emails, messages) in a professional manner.</li><li>Prepare quotations, follow up with leads, and convert them into confirmed bookings.</li><li>Manage complaints and ensure customer satisfaction.</li><li>Achieve monthly sales targets and build long-term client relationships.</li><li>Coordinate with Operations and Finance teams for booking confirmations and invoicing.</li><li>Prepare regular reports on sales performance.</li></ul>Requirements:<ul><li>Proven experience in Sales or Customer Service (preferably in tourism or services).</li><li>Strong communication and negotiation skills.</li><li>Familiarity with CRM systems or similar tools.</li><li>Ability to work under pressure and within a team environment.</li><li>Fluency in Arabic and English (spoken &amp; written).</li><li>Saudi nationals are preferred, or candidates with transferable Iqama.</li></ul>Benefits:<ul><li>Monthly salary + sales commission.</li><li>Professional work environment in the tourism &amp; leisure sector.</li><li>Career growth and development opportunities.</li></ul>Job Type: Full-timePay: &#65020;1,500.00 - &#65020;2,000.00 per month

Sales & Customer Service Officer

Avery Dennison

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization. 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Sr. Customer Service Officer

SALLY TEAM

Job descriptionResponsibilities:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthExperience:<ul><li>customer service: 1 year (Preferred)</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per month

Customer Service Officer CUM ADMIN-LADIES

HRPSP - Your Strategic HR Partner

Join Our Team as a Customer Service Officer (Outbound Sales) &ndash; ZONG ProjectLocation: Lahore Employment Type: Full-Time | Rotating Shifts | Work-from-Home Compensation:<ul><li>Basic Salary: PKR 37,000</li><li>Service Charges: PKR 9,000</li><li>Work-from-Home Allowance</li><li>Sales Commission (based on performance)</li></ul>Are you ready to kick-start your career with one of Pakistan&rsquo;s leading telecom service providers? We&rsquo;re hiring motivated, energetic, and tech-savvy individuals to join our Call Center Outbound Sales Team for ZONG.Job Responsibilities:<ul><li>Conduct outbound sales calls to potential Zong customers</li><li>Promote telecom products and services in a professional, persuasive manner</li><li>Address customer queries and ensure satisfaction</li><li>Achieve sales targets and performance KPIs</li><li>Maintain call quality and update CRM systems accurately</li></ul>Eligibility Criteria:<ul><li>Age: Up to 28 years (Up to 35 for Ex-CSOs)</li><li>Education: Minimum Bachelor's degree (BA)</li><li>Languages: Excellent communication skills in Urdu and English</li><li>Experience: Call Center outbound sales experience is mandatory</li></ul>Technical Requirements (for WFH):<ul><li>Stable internet connection</li><li>Laptop/Desktop &amp; Smartphone</li><li>Power backup (UPS/Inverter)</li><li>Quiet and dedicated workspace</li></ul>Work Model:<ul><li>Work-from-Home (initial training + ongoing duties)</li><li>Candidate must be currently residing in Lahore</li></ul>Why Join Us?<ul><li>Competitive salary package</li><li>Monthly incentive bonuses</li><li>Work-from-home allowance</li><li>Gratuity (as per company policy)</li><li>Fast-track promotion opportunities</li><li>Flexible hybrid work model</li><li>Supportive and growth-oriented team culture</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Customer Service Officer (Outbound Sales) – ZONG Project

Join Our Team as a Customer Service Officer (Outbound Sales) &ndash; ZONG ProjectLocation: Islamabad Employment Type: Full-Time | Rotating Shifts | Work-from-Home Compensation:<ul><li>Basic Salary: PKR 37,000</li><li>Service Charges: PKR 9,000</li><li>Work-from-Home Allowance</li><li>Sales Commission (based on performance)</li></ul>Are you ready to kick-start your career with one of Pakistan&rsquo;s leading telecom service providers? We&rsquo;re hiring motivated, energetic, and tech-savvy individuals to join our Call Center Outbound Sales Team for ZONG.Job Responsibilities:<ul><li>Conduct outbound sales calls to potential Zong customers</li><li>Promote telecom products and services in a professional, persuasive manner</li><li>Address customer queries and ensure satisfaction</li><li>Achieve sales targets and performance KPIs</li><li>Maintain call quality and update CRM systems accurately</li></ul>Eligibility Criteria:<ul><li>Age: Up to 28 years (Up to 35 for Ex-CSOs)</li><li>Education: Minimum Bachelor's degree (BA)</li><li>Languages: Excellent communication skills in Urdu and English</li><li>Experience: Call Center outbound sales experience is mandatory</li></ul>Technical Requirements (for WFH):<ul><li>Stable internet connection</li><li>Laptop/Desktop &amp; Smartphone</li><li>Power backup (UPS/Inverter)</li><li>Quiet and dedicated workspace</li></ul>Work Model:<ul><li>Work-from-Home (initial training + ongoing duties)</li></ul>Why Join Us?<ul><li>Competitive salary package</li><li>Monthly incentive bonuses</li><li>Work-from-home allowance</li><li>Gratuity (as per company policy)</li><li>Fast-track promotion opportunities</li><li>Flexible hybrid work model</li><li>Supportive and growth-oriented team culture</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

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Customer Service Officer (Outbound Sales) – ZONG Project

Customer Service Officer (Outbound Sales) – ZONG Project