customer service officer

Devenir Cap Financial Instruments Quotations Service

<p>Job Vacancy !!!!!</p><p><b>Customer Service Officer</b></p><p>Job description:</p><p>Job Vacancy !!!!!</p><p><b>Customer Service Officer</b></p><p><b>Job Description:</b></p><ul><li>Manage and maintain company records, files, and documents</li><li>Perform data entry and accurately update internal databases</li><li>Follow up with clients for business-related requirements and documentation</li><li>Prepare reports, invoices, and assist with basic accounting tasks</li><li>Coordinate client compliance requirements and document submissions</li><li>Assist with PRO-related tasks and external documentation when required</li><li>Handle email correspondence and general administrative duties</li><li>Fill basic bank forms and business-related forms</li><li>Liaise with bank representatives and UAE Free Zone authorities as needed</li><li>Post content on social media platforms</li><li>Arrange meetings with clients as per their requirements</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in English ( strong spoken and written)</li><li>Strong multitasking and time management skills</li><li>Proficient in MS Office (Excel, Word, Outlook</li><li>Excellent communication and interpersonal skills</li><li>Ability to follow up and coordinate with clients and external partners</li><li>Basic understanding of bank forms and business documentation</li><li>Knowledge of Canva and other basic editing tools</li><li>Experience in social media handling is a plus</li><li>Bachelor&rsquo;s degree or relevant experience in administration/back-office roles</li><li>Basic understanding of accounting and VAT is an advantages</li></ul><p>Devenir Corporate Services, a UAE-based company specializing in corporate advisory, company formation, and administrative support services across various jurisdictions.</p><p>The position is based in Dubai, UAE, with a salary range of AED 3,000 per month.</p><p>Interested candidates are requested to send their CVs to info@devenircap.com. Shortlisted candidates will be contacted for an interview.</p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Experience:</p><ul><li>Customer Service / Back office : 2 years (Preferred)</li></ul><p>Language:</p><ul><li>Fluent in English  (Preferred)</li></ul><p>Work Location: In person</p>

Customer Service Officer

ALEXBANK

<div>
 <p>
  Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 </p>
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  If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Duties
   </u>
  </strong>
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 <p>
  <br/>
 </p>
 <ul>
  <li>
   Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
  </li>
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   Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
  </li>
 </ul>
 <p>
  <br/>
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   <u>
    Qualifications &amp; Skills
   </u>
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  <li>
   University degree.
  </li>
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   Knowledge of the Banking Services &amp; Products.
  </li>
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   Excellent communication and interpersonal skills
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   0-2 years of experience
  </li>
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   Passing of the bank&rsquo;s formal entry assessments and panels for this position
  </li>
 </ul>
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 </p>
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Avery Dennison

<div><b>Company Description</b><p><b><br>
About Avery Dennison</b></p><p>
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.</p><b><br>
Job Description</b><p><b><br>
ABOUT YOUR ROLE</b></p><p>
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.</p><p><b>
YOUR RESPONSIBILITIES WILL INCLUDE:</b></p><ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul><p></p><b><br>
Qualifications</b><p><br>
The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:</p><ul><li>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul><br>
<b>
Additional Information</b><p><br>
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</p></div>

Senior Customer Service Officer

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Officer VIP &amp; Premium Care
</div></div><div><div>Ref #
</div><div>231530
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 12-Mar-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><div><b>About the Role:</b><br>
We are currently recruiting for Officer VIP &amp; Premium Care, within Ground Services - QR Corporate Customer Care in Doha.<br>
<br>
In this role, you will be responsible for managing and resolving feedback from VIP and Premium customers to ensure exceptional service and satisfaction. This includes handling all Customer Care issues for First, Business, Platinum, and Gold passengers, analyzing feedback, leading investigations, determining appropriate resolutions, and preparing compensation proposals for management approval. The role ensures that every case is managed efficiently, professionally, and in line with company standards..<br>
<br>
<b>Key Accountabilities:</b><br>
<ul><li>Responsible for processing and responding to customer feedback mainly VIP and Premium customers via various communication channels.</li><li>Liaise with functional departments at Head Office and Outstations to gather information and carryout background investigations about customer feedback and complaints to ensure resolution.</li><li>Prepare and seek approvals on final responses before submitting it to the customers on feedback resolutions using appropriate templates.</li><li>Apply knowledge and understanding of mandated aviation industry regulations and legal requirements in the complaints management resolution process to ensure compliance.</li><li>Work as per SLA with qualitative and quantitative KPIs for customer feedback case management to ensure cases are properly analyzed, categorized and closed.</li><li>Proactively identify to management trends of customer complaints and root causes to ensure timely corrective measures are taken.</li><li>Act as a final approver for case resolutions that do not include compensations.</li><li>Contribute to the case investigations for GCEO/CCO cases as and when required.</li><li>Provide subject matter expertise to other departments about customer feedback management.</li><li>Play an important role in the continuous improvement initiatives for the company by highlighting recurring causes of service failures and participate in ongoing forums to optimize the Customer Experience.</li></ul><br>
<b>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><b>Qualifications:</b><br>
Bachelor&rsquo;s degree with at least 3 years of relevant experience, or a diploma with a minimum of 4 years of related experience. Travel industry experience is essential for this role.<br>
<br>
<b>Job Specific Skills</b><br>
Essential<br>
<ul><li>Proven ability to work under pressure.</li><li>Excellent Communication Skills (verbal and written English).</li><li>Excellent MS Office Skills.</li></ul><b>
Preferred</b><br>
<ul><li>Ability to work with minimal instructions.</li></ul><br>
<b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</div><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231530</div></div></div></div></div></div></div></div>

Officer VIP & Premium Care

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

<p><b>We&rsquo;re Hiring &ndash; Customer Service Officer (Islamabad)</b></p><p><b>What We&rsquo;re Looking For:</b><br/>1. 1&ndash;2 years of experience in customer service (logistics/courier experience is a plus)<br/>2. Bachelor's Degree is must.<br/>3. Ability to handle calls, emails, and customer queries with professionalism<br/>4. Team player with a proactive approach</p><p><b>What You&rsquo;ll Do:</b><br/>-Support customers with import/export queries &amp; shipment updates<br/>-Ensure timely resolution of issues and complaints<br/>-Provide leads to sales from customer interactions<br/>-Create airway bills and coordinate with operations teams</p><p><b>Location: Main Faqir Aipee Road, I-11/3, Islamabad</b><br/><b>Apply Now: Send your CV to upspakistanhr@ups.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs55,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Customer Service

Westend Enterprises Unlimited, Inc.

<p><b>Company: Westend Enterprises Unlimited</b></p><p><b>Date posted:</b> 26 February 2026</p><p><b>Pay:</b> Rs60,000.00 - Rs150,000.00 per month</p><p>Job description:</p><p><b>Job Opening: Account Executive Officer Location:</b> Lahore <b>Shift:</b> Night Shift (US Time Zone) <b>Salary:</b> PKR 60,000 &ndash; 150,000 per month</p><p>We&rsquo;re a USA based e-commerce business dealing in IT hardware thru the US Federal contracting. We&rsquo;re looking for some talented resources on the Account Executive Officer role, which expands to customer services, procurement and bidding, in our Gulberg Lahore office.</p><p><b>Requirements:</b></p><p>Sharp, self-initiator and quick learner for rotating roles</p><p>Motivated to work night shifts with credible punctuality</p><p>Excellent English communication skills to remotely deal in the USA market</p><p>Tech-savvy and good grip on computer operations</p><p>Preferably a graduate</p><p>Prior experience in reputed call centers or e-commerce BPOs would be a plus</p><p>WhatsApp your CV:</p><p>Ray White - 03211502020</p><p>ray.westendstore@gmail.com</p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Sales and Procurement Officer

Think Higher Consultants

<p>The <b>Customer Support Officer</b> is responsible for delivering excellent customer service to clients while supporting the daily administrative operations of the visa consultation firm. This role acts as the primary point of contact for clients and requires strong communication skills, professionalism, and the ability to handle sensitive information with confidentiality.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate guidance regarding visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments efficiently</li><li>Follow up with clients regarding required documentation, payments, and application status</li><li>Address client concerns or complaints politely and professionally</li><li>Maintain strict confidentiality of client personal and immigration-related information</li></ul><p><b>Administrative Responsibilities:</b></p><ul><li>Maintain and organize client records, files, and documentation</li><li>Support consultants with case-related administrative tasks</li><li>Prepare basic reports, perform data entry, and draft correspondence</li><li>Monitor office supplies and assist in daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer proficiency</li><li>Ability to multitask and work effectively under pressure</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Support Officer

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10000 customer service officer jobs Near Me

Customer Service Officer

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