customer service professional

CMA CGM

<div>
 
 CMA CGM Group, founded by Jacques R. Saad&eacute;, is a leading worldwide shipping &amp; logistics group.
 
 
 Now headed by Rodolphe Saad&eacute;, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
 
 
 
 
 Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
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 Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
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 Coordinate internally and/or respond to customer queries related to shipment
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 Monitor shipment according to customer status and track &amp; trace upon delivery
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 Record and update information on customer profiles
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 Skills and Requirements:
 
 
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 Bachelor&rsquo;s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
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 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
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 Strong ability to manage multiple tasks and priorities effectively,
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 Proactive approach with strong problem-solving and communication skills,
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 Fluency in written &amp; verbal English is a must
 
 (part of the interview will take place in English),
 
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 Able to work in the office 4 days per week (hybrid) in Istanbul.
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 What we offer:
 
 
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 Working in an agile, flexible, digital, and social culture
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 Flexible working hours
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 Working 40 hours a week
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 Hybrid working
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 Birthday day off
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 Fruit Day: every Wednesday
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 Happy hours
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 Yearly bonus
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 Transportation
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 Life insurance
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 Meal Allowance (Cash/monthly)
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 Employee Assistance Program
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 </ul>
 
 
 
 
 During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our
 
 Employee Candidate Privacy Notice.
 
 
 
 
 
 
 
 We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&amp;I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
 
 
 
 
 
 Come along on CMA CGM's adventure!
 
</div>

Customer Service Professional

Deeb Trading and Advertising

We are looking for a motivated and friendly Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, provide product and service information, and resolve issues in a professional and timely manner. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, WhatsApp, and social media.</li><li>Provide accurate information about products, services, pricing, and order status.</li><li>Handle complaints professionally and provide appropriate solutions.</li><li>Process customer orders and update records in the system.</li><li>Follow up with customers to ensure satisfaction.</li><li>Coordinate with sales, production, and delivery teams when needed.</li><li>Maintain a positive and professional attitude at all times.</li><li>Assist in administrative tasks related to customer accounts.</li></ul>Qualifications &amp; Skills:<ul><li>Previous customer service experience is preferred.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong problem-solving and multitasking abilities.</li><li>Ability to remain calm under pressure.</li><li>Basic computer skills (email, spreadsheets, CRM systems).</li><li>Professional, polite, and customer-focused personality.</li></ul>Work Environment:<ul><li>Full-time position.</li><li>Fast-paced, team-oriented work environment.</li><li>Training will be provided.</li></ul>Why Join Us?<ul><li>Supportive team and friendly work culture.</li><li>Opportunity to grow within the company.</li><li>Competitive salary and benefits.</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR5,000.00 per month

Customer service

FLOWTRONIX FZE

CUSTOMER SERVICE AND COORDINATORThe Customer Service and Coordinator plays a vital role in supporting our customers by providing timely, professional, and effective assistance. This person will handle inquiries, process orders, and ensure customer satisfaction while upholding the company&rsquo;s standards for accuracy, efficiency, and care.Key Responsibilities<ul><li>Serve as the main point of contact for customer inquiries regarding orders, products, and deliveries.</li><li>Process customer orders, quotes, and returns accurately</li><li>Provide customers with detailed information on PPE products&mdash;including specifications, certifications, and usage guidelines.</li><li>Handle customer complaints or service issues promptly and professionally, ensuring resolution and customer satisfaction.</li><li>Assist in managing distributor and key account relationships by providing order tracking, backorder updates, and delivery status.</li><li>Stay current on PPE standards, regulatory requirements, and new product developments.</li></ul>Qualifications<ul><li>Bachelor's Degree in Business Administration, Marketing or any related field</li><li>2+ years of experience in customer service, preferably within the PPE, safety, industrial supply, or manufacturing sectors.</li><li>Strong communication skills (verbal and written) with a professional and friendly demeanor.</li><li>Proficiency with MS Office and experience using ERP/CRM systems (e.g., SAP, NetSuite, Salesforce).</li><li>Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.</li><li>Detail-oriented with excellent problem-solving and follow-up skills.</li><li>Team player with a commitment to providing exceptional customer experiences.</li></ul>About UsFT is a trusted manufacturer, distributor, and supplier of industrial Personal Protective Equipment (PPE), dedicated to helping businesses protect their most valuable asset&mdash;their people. Serving industries such as manufacturing, construction, oil &amp; gas, utilities, and logistics, we provide a full range of high-quality PPE solutions backed by outstanding customer service and technical expertise.We are growing and seeking a Customer Service and Coordinator who will help us deliver exceptional service and ensure every customer interaction reflects our commitment to safety, reliability, and performance.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Customer Service

Mitchell Tees

Mitchell Tees, in Pittsford Vermont, is looking to assist our sales and customer service team. We provide custom swag, signs, and sports to a wide customer base. We work hard to develop relationships with the intention of being a one stop shop for clients. We are in search of a friendly and professional Front Desk Receptionist to serve as the director of first impressions in the office. The ideal candidate will possess excellent communication skills, a strong organizational ability, and a commitment to providing exceptional customer service. This role involves managing front desk operations, handling administrative tasks in the office, and ensuring a welcoming environment for all guests. We need someone with a positive attitude, an abundance of energy, and 100% attendance so that we can promote individual and business growth in the office.

800 Flower LLC

<div><div><div>About Us: 800 Flower LLC is a leading flower delivery service in the UAE, providing customers with high-quality floral arrangements for every occasion. We are dedicated to delivering exceptional customer service and ensuring our clients have a seamless and memorable experience. Key Responsibilities: Manage large amounts of incoming phone calls with proper etiquette. Provide our clients with exceptional customer service by emails and WhatsApp. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Give the customer your full attention, greeting all walk-in customers and provide information about product and services. Communicating and coordinating with florist as necessary. Processing orders and managing shopify and update the tracking sheets regularly. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Coordinate with logistics and ensuring timely delivery of orders. Update orders of Deliveroo, Talabat, purchase invoice and wastage reports on daily basis. Take the extra mile to engage customers and follow up until query is resolved. Assist Senior Customer service leader in preparing order summary and reports. Report to Operations Manager regularly on challenges or concerns. Qualifications &amp; Skills: Bachelor s Degree in Business Administration, Communications, or related field. At least 2 years of customer service experience, preferably in the flower industry in the UAE. Proficiency in managing online platforms (like Shopify, CRM systems, or similar customer service software) is beneficial. Excellent communication skills in English (Arabic is a plus). Ability to multitask and manage customer inquiries efficiently. Strong problem-solving skills and a customer-focused mindset. Proficiency in Microsoft Office and CRM software. Positive attitude with the ability to handle high-pressure situations. 
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HomeSmart

<div>Please click on the link below in order to apply for the position.

https://homesmartservices.bamboohr.com/jobs/ 
The Customer Service/Closing Coordinator must deliver exceptional customer service through expert handling of our customers' (real estate agents) commission orders and files via phone, email and in-person meetings. As an ambassador of the HomeSmart Brand and first point of contact for agent concerns, the Customer Service/Closing Coordinator team must interact with all customers and clients in a professional manner and leave a lasting impression. The Customer Service/Closing Coordinator team must also maintain knowledge of the company departments and day-to-day operations in order to assist clients and service providers that are in daily contact with the company. 
If you are someone who has exceptional customer service and the ability to multitask with administrative tasks then this is the position for you! 
Why you want to work with us - What makes HomeSmart Services awesome! 
At HomeSmart, you&rsquo;ll be a part of a greater mission to make that process more streamlined and less stressful for our clients, whether you work in the field, answer phones or create effective marketing materials to share our story and our services. 
We are growing! Check us out online!

homesmart.com

equitableescrow.com 
We have so many amazing perks including salary depending on experience plus eligible for quarterly bonuses, comprehensive benefits package (medical, dental, vision), 401k with company match, PTO, paid holidays, pet insurance, wellness initiatives, Employee engagement events and employee recognition and rewards. 
Apply today and become part of the Bamily!

https://homesmartservices.bamboohr.com/jobs/ 
Check out what our employees say:

Check out our culture video! 
This position is an in office position working Monday through Friday at a rate of $21.63 per hour 
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Star Gallery Mart

About UsStar Gallery Mart is one of the UAE&rsquo;s fastest-growing electronics and lifestyle retailers, specializing in mobile accessories, gadgets, and home appliances. We are looking for a bilingual, energetic, and sales-driven Customer Service Representative to handle online and in-store customer interactions.Job SummaryWe are seeking a dynamic Arabic&ndash;English professional to manage customer engagement, social media responses, and online sales. You will create engaging posts, respond to inquiries in real time, assist customers with orders, and coordinate deliveries &mdash; all while driving sales and ensuring top-quality service.Key Responsibilities<ul><li>Post daily videos, stories, and product content across Instagram, TikTok, Snapchat, and Facebook.</li><li>Respond promptly to customer messages and comments on social media and WhatsApp in Arabic and English.</li><li>Assist customers in placing online orders via the website, app, or WhatsApp, guiding them through the checkout process.</li><li>Answer phone calls, explain product details, prices, and promotions, and handle after-sales support.</li><li>Coordinate with the delivery/logistics team to ensure smooth and timely deliveries.</li><li>Monitor and assist with Meta Ads (Facebook &amp; Instagram) and boosting campaigns.</li><li>Maintain a positive brand image through quick, professional, and friendly communication.</li><li>Work toward monthly sales targets and report performance to management.</li></ul>Requirements<ul><li>Fluent in Arabic and English (spoken and written).</li><li>Prior experience in customer service, social media management, or online sales.</li><li>Strong understanding of Meta Business Suite, WhatsApp Business, and e-commerce tools.</li><li>Good computer and smartphone skills (posting, replying, basic data entry).</li><li>Energetic, persuasive, and customer-focused personality.</li><li>Familiarity with UAE delivery systems and customer preferences.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary + sales commission.</li><li>Career growth opportunities in a leading UAE electronics brand.</li><li>Work in a fast-paced, digital, and creative environment.</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Customer Service (Arabic–English) – E-Commerce & Retail

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Customer Service (Arabic–English) – E-Commerce & Retail