customer service professional

qwerty

<div><p>JOB DESCRIPTION</p>
<p>
Are you a customer service professional who wants to work on the cutting edge of entertainment? If so, you can help take our world-leading entertainment experience to the next level by joining our new team based in Abu Dhabi. Zero Latency&rsquo;s Free Roam Virtual Reality experiences are world leading, with centres all across the globe. Come and be part of this journey and help build the next generation of social interactive entertainment.</p><br>
<p>
ABOUT ZERO LATENCY</p>
<p>
Zero Latency is the global leader in free-roam, multiplayer, virtual reality gaming. Zero Latency provides the most technologically advanced, immersive virtual reality gaming experiences on the planet.</p><br>
<p>
YOUR ROLE</p>
<p>
We are looking for Game Masters who can guide customers through Zero Latency&rsquo;s world-leading experience with great energy and professionalism.</p><p></p><p><br>
You will oversee player safety briefings and run game sessions. Your priority is ensuring player safety and delivering high-end customer experiences.</p><p></p><p><br>
PRIMARY RESPONSIBILITIES</p>
<ul>
<li>Customer greeting, check-in, suit-up and suit-down</li>
<li>Presenting the player safety briefing</li>
<li>Managing in-game sessions and ensuring player safety</li>
<li>Identifying, troubleshooting, and recording technical issues</li>
<li>Maintenance of Virtual Reality equipment</li>
<li>Supporting site team leaders</li>
<li>Assisting with the upkeep and presentation of the venue to ensure a welcoming environment.</li>
<li>Selling merchandise</li>
<li>Opening and closing the venue</li></ul></div>

Customer Service Professional - Game Master

Armada Contracting LLC

<p>Job Responsibility</p><p>&middot; Maintaining a positive, empathetic, and professional attitude toward customers always.</p><p>&middot; Responding promptly to customer inquiries.</p><p>&middot; Responsible in time management, setting goals, implementation and monitoring and planning that includes the scope, activity schedule, potential risk (design variations, variations by the client, if the project is delated, she must try to fix the gap brought about delay)</p><p>&middot; Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>&middot; Knowing our products inside and out so that you can answer questions.</p><p>&middot; Keeping records of customer interactions, transactions, comments, and complaints.</p><p>&middot; Communicating and coordinating with colleagues, as necessary.</p><p>&middot; Providing feedback on the efficiency of the customer service process.</p><p>&middot; Ensure customer satisfaction and provide professional customer support.</p><p>&middot; Attends client meetings as required within the scope of a project.</p><p>&middot; Ability to transition from strategic thinking to creative and detailed execution.</p><p>&middot; Tracks and maintains project timeframes, status reports and risk assessments</p><p>&middot; Work requires supervising and monitoring performance for a regular group of employees including work objective/effectiveness and realigning work as needed</p><p>&middot; Good knowledge of computer science such as <b>HTML and CSS is required</b></p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Customer Service

Luv flower boutique

<p>Customer Service job description in a cake shop:</p><ul><li>Greet and assist customers in a friendly and professional manner.</li></ul><ul><li>Handle customer inquiries about products, ingredients, customization, and pricing.</li></ul><ul><li>Take and process cake and pastry orders (in-person, phone, or online).</li></ul><ul><li>Manage order details accurately, including special requests and delivery/pick-up times.</li></ul><ul><li>Handle complaints or issues with patience and provide appropriate solutions.</li></ul><ul><li>Maintain product knowledge to upsell or suggest complementary items.</li></ul><ul><li>Ensure the shop&rsquo;s front area is clean, welcoming, and well-stocked.</li></ul><ul><li>Collaborate with bakers and decorators to confirm order accuracy.</li></ul><ul><li>Process payments (cash, card, or digital methods) and manage receipts.</li></ul><ul><li>Assist with packaging cakes and pastries for safe transport.</li></ul><ul><li>Keep track of customer feedback and report recurring issues to management.</li></ul><ul><li>Support with basic administrative tasks such as updating order logs or schedules.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p>

Alliance Hearing

<div><div><b>Medical Office Assistant</b><b> </b><b>(Patient Care Coordinator)</b></div><div>
Decatur, IL 62526</div><div>
Starting at $18.00-$20.00/Hour (based on experience) plus Monthly Bonus Opportunities!</div><div>
Monday-Friday, 9:00 AM-5:00 PM (No nights or weekends!)</div><div>
</div><div>
For over 80 years, <b>Beltone </b>has been &ldquo;Helping the World Hear Better&quot; and has consistently achieved the highest customer care satisfaction ratings. A global leader in hearing healthcare, Beltone is currently seeking dynamic and motivated Administrative and Customer Service Professionals to join our team and launch a rewarding new career.</div><div>
</div><div><b>
Primary Function</b></div><div>
The Patient Care Coordinator, or PCCs, primary responsibility is to professionally manage the patient process through the administration of the front office including answering patient calls, scheduling appointments, processing insurance verifications, completing administrative and financial reports, creating invoices, and ordering equipment and supplies. The primary goal of the PCC is to provide excellent customer service in a professional atmosphere.</div><div>
</div><div><b>
Objectives &amp; Goals</b></div><div>
The PCC will strive to increase revenue by ensuring patients are scheduled in an efficient manner and reach or exceed targeted sales &amp; marketing goals.</div><div>
</div><div><b>
Responsibilities</b></div><ul><li>
Greet all visitors.</li><li>
Answer multi-line telephone and arrange appointments for the Hearing Care Professional (HCP).</li><li>
Directs caller to destination and records name, time of call, nature of business, media referral, and person called upon.</li><li>
Schedules follow-up appointments.</li><li>
Ensures quality customer service.</li><li>
Oversee the daily operation of services for the location, including the execution of contracts, deposits, and billing.</li><li>
Verify patients' insurance eligibility and benefits through all insurance carriers.</li><li>
Collects and distributes mail, messages, and reports to the appropriate staff members.</li><li>
Maintains patient files and database according to HIPPA regulations and by ensuring information is up-to-date.</li><li>
Respects patients by recognizing their rights and maintaining confidentiality.</li><li>
Makes phone calls to existing patients generate business (no cold-calling).</li><li>
Assists the HCP by executing the &quot;Cleaning Process&quot; on patients' hearing instruments.</li><li>
Prepare and generate reports for the clinic and corporate office.</li><li>
Maintain the cleanliness of the office.</li><li>
Perform a variety of additional administrative.</li><li>
All other duties as assigned.</li></ul><div><b>
Qualifications &amp; Requirements</b></div><ul><li>
High School diploma or equivalent is required.</li><li>
Two (2) years previous medical or general office experience preferred.</li><li>
Two (2) years previous customer service experience preferred.</li><li>
Must be well organized and able to multitask efficiently.</li><li>
Must have the ability to communicate effectively in English.</li><li>
Must be proficient in MS Office and have good computer skills.</li><li>
Must have the ability to sit at a desk for 70%-90% of the workday in a general office environment.</li></ul><div><b>
Compensation &amp; Benefits</b></div><ul><li>
Starting at $18.00-$20.00/hour (based on experience) PLUS Monthly Bonus Opportunities</li><li>
Full-time (40 hours/ week), Monday-Friday, 9am-5pm (No evenings or weekends!)</li><li>
Health, Vision, Dental, Life Insurance, Short-Term &amp; Long-Term Disability, FSA and More</li><li>
401(k) Plan</li><li>
Earned Paid Time Off</li><li>
Paid Holidays</li></ul><p></p><div><b><br>
No Phone Calls</b></div><div><b>
Must Apply Online</b></div><div><b>
No Staffing Agencies</b></div></div>

Beltone Medical Office Assistant (Patient Care Coordinator)

Marsh McLennan Agency - Northwest

<div>The Job:
<div>
Marsh McLennan Agency&rsquo;s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Transportation clients. If you&rsquo;re new to the world of insurance or customer service, this position provides an excellent opportunity for you to sharpen your skills and develop in your career at MMA. We&rsquo;ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward.</div><div></div><div><br>
We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don&rsquo;t stop short of excellence and are driven to do what&rsquo;s best for their clients, colleagues, and communities.</div><div></div><div><br>
From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success.</div>
What You'll Be Doing:
<ul><li><b>Work with Transportation customers and carriers </b>to handle incoming service requests.</li><li><b>
Manage new and renewal insurance marketing: </b>including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.</li><li><b>
Account collaboration: </b>including negotiating with insurance carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.</li><li><b>
Update customer information: </b>keep accurate, up-to-date records on customers in our agency management system.</li><li><b>
Up sell &amp; cross sell: </b>work with your colleagues to find and follow-through on up-sell and cross-sell opportunities.</li><li><b>
Customer service: </b>ensure that you and your designated sales and service team provide effective and efficient customer service.</li><li><b>
Plus </b>(the fine print): you&rsquo;ll follow organization policies and procedures, sales and service standards and established workflows. You&rsquo;ll ensure quality control through proper file documentation and maintenance. You&rsquo;ll maintain confidentiality and be an all-around awesome member of our team.</li></ul>
Who We're Looking For:
<ul><li><b>You&rsquo;re a client service advocate.</b> You&rsquo;re passionate about delivering an exceptional level of customer service and support.</li><li><b>
You&rsquo;re ready to throw all stereotypes of &ldquo;insurance&rdquo;</b> out the window and love your job.</li><li><b>
You&rsquo;re smart.</b> You understand business and people.</li><li><b>
You&rsquo;re good with people,</b> even on the tough days. Good customer service is just part of who you are, and you love making people happy.</li><li><b>
You&rsquo;re a team player.</b> You maintain positive relationships with your colleagues&mdash;and you enjoy it.</li><li><b>
You&rsquo;re that person everyone can depend on</b>&mdash;to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.</li><li><b>
You love to learn.</b> You&rsquo;re earnest about improving and pursuing professional development.</li><li><b>
You can adapt</b>&mdash;because our industry changes constantly and so do the needs of our clients. You&rsquo;re good at staying on your toes.</li><li><b>
You&rsquo;re ready for a meaningful change</b>. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)</li><li><b>
You embrace our core values:</b> accountability, balance, excellence, integrity, respect and humanity.</li></ul><div>
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.</div><div></div><p><b><br>
The Perks:</b></p><p></p><p><br>
We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $40,200-$74,900/year. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis.</p><p></p><p><b><br>
Who </b><b><i>you</i></b><b> are is who </b><b><i>we</i></b><b> are.</b></p><p></p><p><br>
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com</p><div></div><div><br>
#MMANW</div></div>

Associate Client Manager - Business Insurance, Transportation Practice

<div>The Job:
<div>
Marsh McLennan Agency&rsquo;s Surety team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Surety clients. As an Associate Client Manager you will assist with the day-to day preparation and execution of bonds (performance &amp; payment, license, court, misc. bonds), including collecting data, completing necessary forms and preparing correspondence.</div><div></div><div><br>
We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don&rsquo;t stop short of excellence and are driven to do what&rsquo;s best for their clients, colleagues, and communities.</div><div><br>
</div><div>From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success.</div>
What You'll Be Doing:
<ul><li><b>Work with customers and carriers </b>to handle incoming service requests and process general agreement of indemnities.</li><li><b>
Manage new and renewal surety and insurance marketing </b>including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.</li><li><b>
Analysis</b>: provide customers with insurance coverage analysis and recommendations for improved or additional coverage.</li><li><b>
Update customer information: </b>keep accurate, up-to-date records on customers in our agency management system and maintain power of attorney filings and bond supply.</li><li><b>
Up sell &amp; cross sell: </b>work with your colleagues to find and follow-through on up-sell and cross-sell opportunities.</li><li><b>
Customer service: </b>ensure that you and your designated sales and service team provide effective and efficient customer service.</li><li><b>
Plus </b>(the fine print): you&rsquo;ll follow organization policies and procedures, sales and service standards and established workflows. You&rsquo;ll ensure quality control through proper file documentation and maintenance. You&rsquo;ll maintain confidentiality and be an all-around awesome member of our team.</li></ul>
Who We're Looking For:
<ul><li><b>You&rsquo;re a client service expert.</b> You&rsquo;re passionate about delivering an exceptional level of customer service and support.</li><li><b>
You&rsquo;re ready to throw all stereotypes of &ldquo;insurance&rdquo;</b> out the window and love your job.</li><li><b>
You&rsquo;re smart.</b> You understand business and people.</li><li><b>
You&rsquo;re good with people,</b> even on the tough days. Good customer service is just part of who you are, and you love making people happy.</li><li><b>
You&rsquo;re a team player.</b> You maintain positive relationships with your colleagues&mdash;and you enjoy it.</li><li><b>
You&rsquo;re that person everyone can depend on</b>&mdash;to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.</li><li><b>
You love to learn.</b> You&rsquo;re earnest about improving and pursuing professional development.</li><li><b>
You can adapt</b>&mdash;because our industry changes constantly and so do the needs of our clients. You&rsquo;re good at staying on your toes.</li><li><b>
You&rsquo;re ready for a meaningful change</b>. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)</li><li><b>
You embrace our core values:</b> accountability, balance, excellence, integrity, respect and humanity.</li></ul><div>
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.</div><div></div><div><b><br>
The Perks:</b></div><div></div><p><br>
We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis.</p><div><b>
Who </b><b><i>you</i></b><b> are is who </b><b><i>we</i></b><b> are.</b></div><div></div><div><br>
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com</div><div></div><div><br>
#MMANW</div></div>

Associate Client Manager - Surety

<div>The Job:
<div>
Marsh McLennan Agency&rsquo;s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Transportation clients. If you&rsquo;re new to the world of insurance or customer service, this position provides an excellent opportunity for you to sharpen your skills and develop in your career at MMA. We&rsquo;ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward.</div><div></div><div><br>
We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don&rsquo;t stop short of excellence and are driven to do what&rsquo;s best for their clients, colleagues, and communities.</div><div></div><div><br>
From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success.</div>
What You'll Be Doing:
<ul><li><b>Work with Transportation customers and carriers </b>to handle incoming service requests.</li><li><b>
Manage new and renewal insurance marketing: </b>including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.</li><li><b>
Account collaboration: </b>including negotiating with insurance carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.</li><li><b>
Update customer information: </b>keep accurate, up-to-date records on customers in our agency management system.</li><li><b>
Up sell &amp; cross sell: </b>work with your colleagues to find and follow-through on up-sell and cross-sell opportunities.</li><li><b>
Customer service: </b>ensure that you and your designated sales and service team provide effective and efficient customer service.</li><li><b>
Plus </b>(the fine print): you&rsquo;ll follow organization policies and procedures, sales and service standards and established workflows. You&rsquo;ll ensure quality control through proper file documentation and maintenance. You&rsquo;ll maintain confidentiality and be an all-around awesome member of our team.</li></ul>
Who We're Looking For:
<ul><li><b>You&rsquo;re a client service advocate.</b> You&rsquo;re passionate about delivering an exceptional level of customer service and support.</li><li><b>
You&rsquo;re ready to throw all stereotypes of &ldquo;insurance&rdquo;</b> out the window and love your job.</li><li><b>
You&rsquo;re smart.</b> You understand business and people.</li><li><b>
You&rsquo;re good with people,</b> even on the tough days. Good customer service is just part of who you are, and you love making people happy.</li><li><b>
You&rsquo;re a team player.</b> You maintain positive relationships with your colleagues&mdash;and you enjoy it.</li><li><b>
You&rsquo;re that person everyone can depend on</b>&mdash;to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.</li><li><b>
You love to learn.</b> You&rsquo;re earnest about improving and pursuing professional development.</li><li><b>
You can adapt</b>&mdash;because our industry changes constantly and so do the needs of our clients. You&rsquo;re good at staying on your toes.</li><li><b>
You&rsquo;re ready for a meaningful change</b>. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)</li><li><b>
You embrace our core values:</b> accountability, balance, excellence, integrity, respect and humanity.</li></ul><div>
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.</div><div></div><p><b><br>
The Perks:</b></p><p></p><p><br>
We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis.</p><p></p><p><b><br>
Who </b><b><i>you</i></b><b> are is who </b><b><i>we</i></b><b> are.</b></p><p></p><p><br>
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com</p><div></div><div><br>
#MMANW</div></div>

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