customer service professional

CMA CGM

CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.
 
Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 
Fluency in written & verbal English is a must (part of the interview will take place in English),
 
Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Customer Service Professional

Brady Corporation

<div>Company 
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin employing approximately 5,700 people in its worldwide businesses. 
Job description 
The aim of your Job is to provide a first-class service to our customers whenever and however they contact us. You develop a closer relationship with our Customers and Sales Team, using a proactive approach to help drive sales through our Business. Furthermore, you maintain a close relationship with all other members of the Brady offer sales team to reach our common KPI&rsquo;s and sales targets.
Your Tasks:
<ul><li>Dedicated to meeting the expectations and requirements of our Internal and External customers, by responding to incoming contact through telephone and e-mail within agreed timeframe</li>
<li>Use time effectively and efficiently to process all incoming orders or queries</li>
<li>Communicate at all times with the customer on delivery times and dates by liaising with internal suppliers when appropriate</li>
<li>Handle customer complaints as well as other queries (e.g. invoices) and solve difficult problems with effective solutions in accordance with Brady Organizational procedures</li>
<li>Calculate quotes on behalf of customers and sales team</li>
<li>Account set up and amendments to customer records as specified by customers and sales team</li>
<li>Promote sales of Brady products &amp; services through order building, therefore maximizing the sales opportunities as presented throughout</li>
<li>Demonstrate a professional attitude at all times</li>
<li>Provide sales support (as defined) for internal and external sales team</li>
<li>Understand how our solutions fit into the market place to support customers with product advice and knowledge</li>
<li>Liaise with internal suppliers on behalf of customers when resolving queries on delivery and complaints</li>
<li>Use the Brady CRM tool to effectively communicate new companies, contacts, lead generation, business opportunities and assign tasks to the appropriate channels, as defined</li>
<li>Actively review the open order book to ensure all orders ship in a timely manner</li>
<li>To attend exhibitions, meetings and training sessions to support the Brady offer as required</li>
</ul>
 
Profile 
<ul>
<li>Team-orientated personality with problem solving talent</li>
<li>Minimum 5 years of experience in an office Customer Service role, dealing with colleagues from different countries</li>
<li>A good understanding of Excel, including the creation of formulas, knowledge of Tiger 3 and SAP software systems</li>
<li>Excellent communication skills (fluent in the local language and confident use of the English language)</li>
<li>Certainly, a can-do attitude, quick learner and can demonstrate commercial thinking as well as strong customer focus</li>
<li>Logical thinkers &ndash; we sometimes need to be detectives and look outside of the norm to find route causes of issues or find a quick solution for a customer</li>
</ul>
 
We offer 
 
Brady is an inspiring place to work at. You will be part of a team of professionals, all driven by a desire to innovate and always to improve. Brady offers a challenging environment encouraging out of the box thinking. Next to that we offer:
<ul><li>Entry into a fast-growing, international company</li>
<li>A permanent employment contract</li>
<li>Detailed onboarding in your new area of responsibility</li>
<li>An open, honest working environment in which we attach great importance to a good team atmosphere and mutual support</li>
<li>An interesting field of activity, prospects and space to act independently</li>
</ul>
 
Contact 
 
Please apply using our ATS system.</div>

Jumierah View Hotel

We are looking for a professional and friendly Customer Service Representative to join our team in Dubai Bur Dubai near ADCB Metro Station. The ideal candidate will handle customer inquiries, manage phone calls and messages and provide excellent support to ensure client satisfaction. The candidate should have strong communication skills, a positive attitude, and basic computer knowledge. Responsibilities <ul> <li>Handle customer calls, emails, and WhatsApp messages</li> <li>Provide accurate information and resolve issues promptly</li> <li>Maintain records of customer interactions and feedback</li> <li>Coordinate with internal teams to ensure smooth operations </li><li>Uphold company service standards at all times</li> </ul> Requirements <ul> <li>Minimum 1 year of experience in customer service or front desk</li> <li>Good English communication (Arabic or Hindi is a plus)</li> <li>Basic computer and typing skills</li> <li>Friendly, patient, and professional behavior</li> </ul> Key Skills <ul> <li>Typing</li> <li>Data Entry</li> <li>Customer Service</li> <li>Basic Math</li> <li>Computer Skills</li> <li>Windows</li> <li>Banking</li> <li>Upselling</li> <li>Pricing</li> <li>Sanitation</li> <li>Cash Handling</li> <li>Stocking</li> </ul> Salary: AED Location: Dubai Bur Dubai near ADCB Metro Station Working Hours: 9 hours (with 1-hour break) Visa Accommodation: Provided by company Employment Type: Full Time Experience: years Vacancy: 1<img src="https://www.jobg8.com/Tracking.aspx?4kaojKT%2bAE79PpjnFry%2fUurN97MlqKNVn" width="0" height="0" />

Customer Service

Ali Ghulam Transport LLC

<ul><li>Handle incoming calls, WhatsApp, and email inquiries from customers.</li><li>Prepare quotations, invoices, and follow up with clients for confirmation and payments.</li><li>Coordinate with drivers and operations team to ensure smooth service delivery.</li><li>Build and maintain strong relationships with new and existing customers.</li><li>Maintain accurate records of customer interactions and sales activities.</li><li>Provide excellent after-sales support and resolve customer issues professionally.</li></ul>Requirements:<ul><li>Female candidate only.</li><li>Fluent in English, Arabic, and Hindi (spoken and written).</li><li>Minimum 1 year of experience in customer service or sales (preferably in transport/logistics).</li><li>Strong communication, negotiation, and computer skills (MS Office, WhatsApp Business, etc.).</li><li>Friendly, confident, and professional personality.</li></ul>Job Types: Full-time, FresherPay: AED1,500.00 - AED1,800.00 per month

ARD Developers

About the Role:ARD Developers is seeking dynamic, confident, and presentable professionals to join our Sales &amp; Customer Service team at our Head Office. The ideal candidates will be responsible for handling client interactions, maintaining relationships, and contributing to sales growth through excellent communication and customer engagement.Key Responsibilities:<ul><li>Engage with clients and provide professional customer service support.</li><li>Manage and maintain long-term relationships with new and existing clients.</li><li>Assist customers in understanding our real estate projects, offers, and services.</li><li>Achieve individual and team-based sales and recovery targets.</li><li>Maintain client records and follow up regularly for ongoing deals.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s / Master's degree (Business, Marketing, or related field preferred).</li><li>Previous experience in Real Estate or Customer Service will be highly preferred.</li><li>Excellent English verbal and written communication skills and interpersonal skills.</li><li>Confident, well-groomed, and presentable personality.</li><li>Strong client-handling and sales negotiation abilities.</li></ul>Female candidates are encourage to apply.Job Type: Full-timePay: Rs80,000.00 - Rs110,000.00 per monthWork Location: In person

Client Relationship Executive

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 
 Airport Services Agent (EK/dnata) &amp; Marhaba Services Agent
 
 
 
 As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.
 
 
 Our Marhaba Service Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, the Marhaba Service Agents are dedicated to ensuring that the customers receive the highest level of care and attention throughout their journey.
 
 
 
 II. Back-office Role
 
 
 
 
 Contact Centre Agent
 
 
 
 As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus to provide excellent service and close any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

Capital Financial Team

Cold calling & Appointment Setting Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree "YOU MUST HAVE LEAD GENERATING SKILLS" Office: 404) 500.9142 Cell:<img src="https://www.jobg8.com/Tracking.aspx?4JvFlRdvJgM6iUTTirbL2cDeAzwDBP80p" width="0" height="0" />

CUSTOMER SERVICE

Search 10000+ Customer service professional jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 customer service professional jobs NEAR_ME

Customer Service Professional

Customer Service Professional

Customer Service

Customer Service

Client Relationship Executive

Customer Service Roles

CUSTOMER SERVICE