customer service receptionist

STFS GROUP

Job Description &ndash; Customer Service / Receptionist (Saudi National)Industry: Automotive Position: Customer Service Executive / Receptionist Nationality Required: Saudi National Location: AlkobarDepartment: Customer Care / Front OfficePosition Overview:We are seeking a friendly, professional, and customer-focused Saudi National to join our automotive team as a Customer Service / Receptionist. The ideal candidate will be the first point of contact for customers, ensuring smooth communication, professional greetings, and efficient support throughout their visit or inquiry.Key Responsibilities:Front Desk &amp; Customer Handling<ul><li>Greet customers warmly and assist them with inquiries.</li><li>Manage customer check-ins for service appointments.</li><li>Direct visitors to the appropriate department (Service, Sales, Spare Parts, etc.).</li><li>Answer incoming calls and transfer them to the relevant staff members.</li></ul>Customer Service Support<ul><li>Maintain customer records and update appointment schedules.</li><li>Coordinate with the service team regarding customer vehicle status.</li><li>Provide accurate information about services, promotions, and timelines.</li><li>Handle customer complaints professionally and escalate when necessary.</li></ul>Administrative Tasks<ul><li>Manage daily front desk operations efficiently.</li><li>Maintain a clean and welcoming reception area.</li><li>Assist with preparing basic reports, logs, and customer feedback forms.</li><li>Organize documents such as invoices, job cards, and delivery notes.</li></ul>Skills &amp; Qualifications:<ul><li>Saudi National (mandatory).</li><li>Prior experience in customer service, reception, or automotive industry is an advantage.</li><li>Excellent communication skills in Arabic (English is a plus).</li><li>Professional appearance, positive attitude, and strong customer-handling ability.</li><li>Able to multitask and work in a fast-paced automotive environment.</li><li>Basic computer skills (MS Office, CRM systems).</li></ul>Job Type: Full-time

Customer service cus receptionist

EIX Consulting

Job Title: Receptionist &ndash; Service Centre OperationsLocation: United Arab Emirates Job Type: Full-Time Industry: Travel Services / Documentation Services / Customer Service OperationsAbout the RoleWe are looking for a professional and customer-focused Receptionist to be the first point of contact at our service centre. The Receptionist will manage front-desk tasks, ensure smooth customer flow, handle inquiries, and support operational teams in maintaining a high-quality service environment.This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities<ul><li>Greet and welcome customers/applicants in a courteous and professional manner.</li><li>Manage the front-desk area, ensuring an organized and efficient reception environment.</li><li>Guide customers on the service flow and direct them to the appropriate counters or waiting areas.</li><li>Handle customer inquiries, provide basic information, and support customers with initial instructions.</li><li>Manage appointment lists, tokens, and queue systems where applicable.</li><li>Coordinate with operations teams to ensure smooth customer movement.</li><li>Ensure visitors adhere to centre rules and maintain order during peak hours.</li><li>Answer phone calls, respond to queries, and redirect calls to relevant departments.</li><li>Maintain cleanliness and professional presentation of the reception area.</li><li>Follow SOPs, security protocols, and confidentiality requirements.</li><li>Support administrative tasks when needed (basic documentation, logging, updating information).</li><li>Assist in emergency or escalation situations by guiding customers appropriately.</li><li>Uphold high grooming standards and professional behavior at all times.</li></ul>Key Performance Indicators (KPIs)<ul><li>Customer satisfaction and front-desk service quality</li><li>Efficiency in managing queues and visitor flow</li><li>Professional communication and problem-handling</li><li>Adherence to procedures and service-cycle standards</li><li>Accuracy in logs, visitor records, and basic administrative tasks</li><li>Grooming and professionalism compliance</li></ul>Qualifications &amp; Experience<ul><li>Education:</li><li>Minimum: High School Certificate</li><li>Preferred: Diploma or Bachelor&rsquo;s Degree</li><li>Experience:</li><li>Prior experience in front-desk, customer service, hospitality, or service-centre roles preferred</li><li>Skills:</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and customer-service orientation</li><li>Ability to handle high footfall and multitask effectively</li><li>Basic computer skills (MS Office, data entry)</li><li>Ability to remain calm, polite, and composed under pressure</li></ul>Additional Requirements<ul><li>Willingness to work in shifts and peak periods</li><li>Understanding of service-centre operations or documentation processes is a plus</li></ul>Job Type: Full-timeExperience:<ul><li>front-desk, customer service, hospitality, or service-centre: 1 year (Required)</li></ul>Language:<ul><li>Hindi (Required)</li></ul>

Receptionist – Service Centre Operations

Al Shamal Holding

Job Title: Receptionist Location: Abu Dhabi, UAE Salary: AED 3,500 &ndash; AED 4,000 per monthJob Description:We are seeking a professional bilingual Receptionist to join our team in Abu Dhabi. The ideal candidate must have previous experience as a receptionist in a Real Estate company or a Government entity. The candidate should be fluent in Arabic and English, well-presented, and able to start immediately.Key Responsibilities:<ul><li>Welcome and assist visitors in a professional and courteous manner.</li><li>Handle incoming calls, emails, and official correspondence efficiently.</li><li>Manage appointments, bookings, and meeting schedules.</li><li>Maintain accurate records and proper documentation.</li><li>Coordinate with internal departments when required.</li><li>Provide general administrative and office support to ensure smooth daily operations.</li></ul>Requirements:<ul><li>Immediate joiners preferred.</li><li>Minimum 1 year UAE experience as a Receptionist in Real Estate or a Government entity (mandatory).</li><li>Fluency in Arabic and English (spoken and written).</li><li>Strong organizational, multitasking, and communication skills.</li><li>Excellent customer service and professional appearance.</li></ul>Benefits:<ul><li>Visa sponsorship</li><li>Health insurance</li><li>Air ticket allowance</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are ready start Immediately ?</li><li>Your Nationality and the age ?</li></ul>Experience:<ul><li>Real Estate or a Government entity: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: On the road

Receptionist

Rayan Gate

Senior Sales &amp; Receptionist We are looking for a Senior Sales &amp; Receptionist to join our team and lead front-desk operations with confidence and professionalism.Key Responsibilities:<ul><li>Manage the front desk and ensure a smooth, welcoming experience for all visitors.</li><li>Handle inquiries, phone calls, and client follow-ups.</li><li>Promote the company&rsquo;s services to achieve sales targets.</li><li>Maintain customer records and coordinate appointments.</li><li>Support daily administrative tasks and ensure efficient office operations.</li><li>Train and guide junior reception staff when needed.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of experience in sales or reception (preferably in a clinic, salon, or fitness environment).</li><li>Strong communication and customer service skills.</li><li>Confident, well-presented, and able to handle high-volume inquiries.</li><li>Fluent in English; Arabic.</li><li>Proactive, organized, and able to work independently with minimal supervision.</li><li>Familiarity with POS systems and basic computer applications.</li></ul>If you believe you are the right fit, please send your CV to [62221159].Job Type: Full-time

Senior Sales & Receptionist- Arab Female

Perfect skin beauty center

We need a female receptionist with at least 2 years experience in Aestheti clinic in UAE. fluent in English.Salary 3000 AED - 4000Full job description:<ul><li>Welcome patients and visitors.</li><li>Answer telephone and chat inquiries for new and existing patients.</li><li>Assisting patient's inquiry and explain clinic services appropriately to patients.</li><li>Scheduling appointment bookings in the clinic calendar.</li><li>Fill cancelled/rescheduled appointments to ensure a full schedule.</li><li>Call patients for appointment confirmation.</li><li>Request patient feedback after completion of the service.</li><li>Collaborates and follow-up with other staff members to make sure that procedures are being done in a timely manner.</li><li>Running end-of-day reception reports</li><li>Log calls and inquiries.</li></ul>Knowledge, skills, and abilities;<ul><li>Candidate should have previous UAE work experience in clinic or medical centers</li><li>Must have good customer relation and excellent communication skills in both writing and speaking.</li><li>Must be computer literate.</li><li>Strong inter-personal and relationship building skills.</li><li>Must be able to work effectively with doctors, personnel and patients in a variety of situations.</li><li>background in marketing (preferred)</li></ul>Requirements and Qualifications:<ul><li>Minimum of 2 years working experience in a aesthetic clinic</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your nationality</li></ul>Experience:<ul><li>Aesthetic clinic receptionist: 2 years (Required)</li></ul>

Female Aesthetic clinic receptionist

Al-Futtaim

<div>Job Requisition ID: 174061
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
As a Receptionist at Honda Aftersales, you play a critical role in creating a welcoming atmosphere for our customers. Your primary responsibilities include managing the front desk, greeting customers, scheduling service appointments, and handling inquiries with professionalism. Success in this role involves providing excellent customer service, maintaining orderly front desk operations, and supporting the service team efficiently. You are the first point of contact for our customers, ensuring they receive a positive impression and consistent support throughout their visit.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
General</h4> 
<ul><li>
Greet customers warmly and offer assistance as needed to ensure they feel welcomed.</li><li>
Attend incoming telephonic calls promptly, ensuring all calls are answered within three rings.</li><li>
Schedule and confirm service appointments through designated systems like NWBC, and track customer arrivals for appointments.</li><li>
Ensure messages are properly recorded and customers are called back by the concerned staff in a timely manner.</li><li>
Monitor and maintain the front office, customer lounge, parking area, and refreshment areas in compliance with Honda standards.</li><li>
Order and keep records of stationeries necessary for the operation of the facility.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Excellent customer service skills</li><li>
Professional Appearance</li><li>
Punctuality</li><li>
Confidentiality</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Basic education with adept skills in communication.</li><li>
Proficiency in computer applications such as MS Office, Excel, Word, and SAP.</li><li>
One to two years of experience in a customer service or receptionist capacity.</li><li>
Excellent customer service and interpersonal communication skills in a high-pressure, professional environment.</li></ul> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Cognita Schools

<div>
 
 
 Working with us
 
 
 
 Together, Cognita schools provide a uniquely global education that goes beyond grades, developing academic excellence alongside adaptability, agency, and the positive attitudes that prepare young people to grow, thrive, and find success in a rapidly evolving world.
 
 
 Cognita Middle East has 14 schools within its portfolio, including: RGS Guildford Dubai, Repton Dubai, Repton Al Barsha and Repton Abu Dhabi, Horizon English School, Horizon International School, Ranches Primary School and Al Ain English Speaking School in the UAE, Dasman Bilingual School in Kuwait, Downe House Riyadh and King&rsquo;s College Riyadh in Saudi Arabia, Downe House Muscat and Cheltenham Muscat in Oman, and King&rsquo;s College Doha in Qatar.
 
 
 
 
 
 
 Job Overview
 
 
 
 We are looking for Receptionist to join the team from February 2026. The Receptionist will be the welcoming face of King&rsquo;s College Riyadh Sedra, creating warm first impressions and providing ongoing support to families and visitors. As a vital part of the Admissions and Parent Experience Team, the Receptionist will help manage a wide range of front-of-house responsibilities, ensuring an exceptional level of service from the very first interaction through enrolment and beyond.
 
 
 Initial working days will be Wednesday to Sunday. Hours will either be 09.00am-17.00pm or 15.00pm-23.00pm.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Front of House Excellence:
 
 
 <ul>
 <li>
 Serve as the primary point of contact for parents, visitors, and the school community, ensuring a warm welcome and prompt, professional service. Ensure all visitors are signed in as per protocol.
 </li>
 <li>
 Efficiently manage incoming calls, directing enquiries, and providing information with courtesy and accuracy.
 </li>
 <li>
 Confidently answer frequently asked questions with accurate information as the first point of contact for all parent, staff and visitor enquiries.
 </li>
 </ul>
 
 
 
 
 
 Admissions and Tour Coordination:
 
 
 <ul>
 <li>
 Assist with scheduling and confirming school tours and open days, providing logistical support to ensure a smooth and positive experience for prospective families.
 </li>
 <li>
 Support the admissions process by helping with document collection, follow-ups, and ensuring a smooth transition for new students.
 </li>
 <li>
 Contribute to the maintenance of CRM data accuracy, supporting informed decision-making within the admissions process.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience and Engagement:
 
 
 <ul>
 <li>
 Maintain an in-depth understanding of the school's calendar, events, and activities to effectively communicate and engage with the parent community.
 </li>
 <li>
 Maintain open lines of communication to new &amp; prospective parents ensuring that their concerns and feedback are handled effectively and efficiently; liaising with other school personnel as required.
 </li>
 <li>
 Uphold organisational excellence at the front desk, ensuring efficient operation and an inviting atmosphere. Ensure the reception area is tidy and presentable, with all necessary stationery and material.
 </li>
 </ul>
 
 
 
 
 
 Administrative Support
 
 
 <ul>
 <li>
 Manage the absence mailbox by translating the information onto iSAMS (school management system), responding to emails from parents, disseminating the information to teachers, and recording absences accurately.
 </li>
 <li>
 Provide administration support to other departments as requested by the line manager.
 </li>
 </ul>
 
 
 
 
 
 General Responsibilities:
 
 
 <ul>
 <li>
 Model and promote the school&rsquo;s values in all interactions, fostering a culture of kindness, fairness, and ethical conduct.
 </li>
 <li>
 Adhere to safeguarding policies, maintaining a safe and supportive environment for all students.
 </li>
 <li>
 Maintain confidentiality and adhere to school policies, demonstrating a professional approach to all aspects of school life.
 </li>
 <li>
 Engage in personal development and contribute positively to the school&rsquo;s community spirit.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Exceptional communication skills in both written and spoken English and Arabic. Preference will be given to Saudi Arabian nationals.
 </li>
 <li>
 Experience with CRM software, alongside a keen ability to navigate and leverage various administrative platforms.
 </li>
 <li>
 A proactive, detail-oriented approach, capable of thriving both independently and within a collaborative team setting.
 </li>
 <li>
 Demonstrated ability to manage complex stakeholder relationships, embodying sensitivity, tact, and confidentiality.
 </li>
 <li>
 A strong alignment with King&rsquo;s College values, promoting them passionately within and beyond our school walls.
 </li>
 <li>
 Flexibility to accommodate the dynamic needs of our community.
 </li>
 </ul>
 
 
 
 
 If you aspire to make a lasting impact, we invite you to apply and be a key player in shaping the future of the King&rsquo;s College Riyadh and Cognita schools.
 
 
 
 
 
 Cognita is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
 
</div>

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