customer sales representative Jobs in Islamabad

customer sales representative

customer service representative Jobs in Islamabad

customer service representative

sales consultant

sales officer

csr sales

customer service rep

Zones

<div>Description 
 
 
Company Overview: 
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer. 
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
What will you bring to the team:
REQUIRED EXPERIENCE:<ul><li>
Complete Bachelor&rsquo;s Degree</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment</li><li>
Previous experience w/telephone customer service</li><li>
Excellent customer service skills</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge</li><li>
Logical troubleshooting and organizational skills</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 05:00 AM (Pk time)</div>

Customer Service Representative

GrowthRatio Solutions

Job Title: Customer Service Representative (CSR)Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a fast-growing e-commerce company committed to delivering outstanding customer experiences. We are looking for motivated and detail-oriented individuals to join our customer service team at our office in Bahria Town Phase 7, Islamabad. This is a great opportunity to build a career in the evolving world of e-commerce while working in a supportive and dynamic environment.Role OverviewAs a Customer Service Representative, you will be the first point of contact for our customers. Your role will include:<ul><li>Responding to inquiries via live chat, email, and phone in a professional and timely manner.</li><li>Assisting customers with orders, tracking shipments, and processing returns.</li><li>Maintaining accurate records of customer interactions and order details.</li><li>Engaging with customers to resolve issues and provide account-related support.</li></ul>Strong written and spoken English communication skills are essential, as you will be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field.</li><li>Prior customer service experience is preferred (knowledge of e-commerce platforms like eBay is a plus).</li><li>Must bring your own laptop daily.</li><li>Ability to commute to or relocate near Bahria Town Phase 7, Islamabad.</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month.</li><li>Career growth opportunities in a leading e-commerce business.</li><li>Hands-on training and continuous skill development.</li><li>A collaborative, growth-oriented work environment.</li><li>The chance to be part of a company that values customer satisfaction and innovation.</li></ul>Important NoteThis is a full-time, on-site role. Candidates who are unable to work in person or do not meet the stated requirements are kindly requested not to apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: On-site &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Clean and Green Services

Customer Service Representative(CSR) Full-Time, On-sitePKR 40,000&ndash;50,000/month + 5% Performance-Based CommissionClean and Green Services Pvt Ltd is hiring a confident and target-driven Customer Sales &amp; Support Representative to drive service sales, manage client inquiries, and support business growth. We&rsquo;re seeking someone with a proven background in both sales and customer support, strong Excel &amp; CRM skills, and the ability to deliver a professional customer experience.Key Responsibilities<ul><li>Handle inbound/outbound sales calls, customer support queries, and social media inquiries.</li><li>Provide accurate information on services, pricing, and promotions.</li><li>Upsell additional services and meet monthly sales targets through proactive follow-ups.</li><li>Log all interactions in the CRM, maintain accurate records in Excel, and follow up on leads.</li><li>Resolve customer concerns efficiently while maintaining high satisfaction levels.</li><li>Build strong customer relationships to drive repeat business and referrals.</li></ul>Requirements:<ul><li>Minimum 1 year of local experience in both Customer Service/Support and Sales</li><li>Strong communication, persuasive selling, and problem-solving skills</li><li>Advanced Microsoft Excel skills (mandatory)</li><li>Proficiency in CRM systems and social platforms</li><li>Goal-oriented, energetic, and self-motivated</li><li>Flexible with rotating weekly off-days (must be available on Saturdays and Sundays)</li><li>Willing to work in shifts: 9:00 AM &ndash; 6:00 PM and 11:00 AM &ndash; 8:00 PM</li></ul>What We Offer<ul><li>Base salary: PKR 40,000&ndash;50,000/month</li><li>Attractive commission for each sale closed</li><li>Fast-paced, supportive work environment</li><li>Career growth &amp; training opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have a good grip on Microsoft Excel?</li></ul>Experience:<ul><li>Customer Service : 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

The Hive

Duties &amp; responsibilities<ul><li>Handle inbound and outbound calls to engage with potential clients and members.</li><li>Generate leads by effectively communicating the value propositions of The Hive&rsquo;s coworking spaces.</li><li>Provide accurate and detailed information to prospective clients about our services, pricing, and availability.</li><li>Assist in scheduling tours and meetings for prospective clients with the Community and Sales teams.</li><li>Provide excellent customer service by addressing inquiries, complaints and resolving issues promptly.</li><li>Perform feedback calling for leads that are either lost or won, gathering insights to improve service and sales strategies.</li></ul>Qualifications<ul><li>Proven experience in a customer service or sales role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational skills and attention to detail.</li><li>Proficiency in using CRM software is a plus</li><li>A proactive and positive attitude with a strong desire to achieve targets.</li><li>Fluency in English is required.</li></ul>What we offer<ul><li>Competitive salary and performance-based incentives.</li><li>A collaborative and innovative work environment.</li><li>Opportunities for career growth and professional development.</li></ul>Job Type: Full-timeWork Location: In person

Customer Services Representative

Hashtag Media

****Please read the requirements carefully before applying****Job Title: Customer Service Representative Job Type: Hybrid, Full-Time Location: Gulberg Greens, Islamabad Days: Monday to SaturdayJob Overview:Hashtag Media is a creative digital agency specializing in web design, web development, branding, and digital marketing. We are expanding our sales team and seeking an experienced Customer Service Representative to manage and grow our presence on Upwork and Fiverr.Key Responsibilities:<ul><li>Respond promptly to customer inquiries on freelance platforms (Upwork/Fiverr)</li><li>Provide accurate information about company services (web design, development, branding, and digital marketing).</li><li>Write personalized, high-converting proposals and pitches to potential clients.</li><li>Manage and maintain strong communication with clients to ensure satisfaction.</li><li>Assist in on-boarding new clients and guiding them through the process.</li><li>Understand client needs and communicate project details effectively.</li><li>Build and nurture long-term relationships with new and existing clients.</li><li>Follow up on leads, schedule meetings, handle negotiations, and close deals.</li><li>Coordinate with internal teams to ensure smooth on-boarding and project delivery.</li><li>Maintain detailed records of leads, clients, bidding activities, and performance reports.</li><li>Collaborate with the team to align business goals and meet client needs.</li><li>Perform any other duties relevant to the role as assigned.</li></ul>Requirements:<ul><li>Bachelor's degree in Business Administration, Marketing or a related field.</li><li>Minimum 2 years of proven experience in customer service, client support, or related roles.</li><li>Understanding of web design, development, and branding services is a plus</li><li>Excellent English communication skills (written and verbal).</li><li>Experience in writing customized proposals and handling clients directly.</li><li>Strong organizational skills and attention to detail.</li><li>Target-driven, self-motivated, and able to work independently.</li></ul>What We Offer:<ul><li>Competitive fixed salary (based on experience).</li><li>Friendly and professional work environment.</li><li>Opportunities for career growth within the company.</li></ul>Note: This is a hybrid role, primarily remote, with six working days a week. However, the employee is required to attend the office as needed or when requested by the management.Interested candidates please share your resume at career@hashtagmedia.aeJob Type: Full-timePay: From Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Surveying Corporation Consultation (SMC-private) Limited

Support &amp; Coordination-Property managementSupport &amp; Coordination-Property managementJob Title: Customer Care Property Management&ndash; (Investment Companies Experience preffered)Job Summary: We are seeking a Coordinator will support the team in managing client accounts, coordinating proposals, and ensuring smooth execution of property mangement operations, with a focus on banking and legal sector clients. This role requires excellent communication, strong organizational skills, and knowledge of compliance to maintain client relationships and ensure regulatory adherence.Candidate Must Have:<ul><li>Excellent written and verbal communication skills in English</li><li>At least 1 year of relevant experience in coordination &amp; client servicing.</li><li>Strong organizational and multitasking abilities.</li><li>Basic knowledge of compliance requirements (KYC, AML, contracts)</li></ul>Key Responsibilities:Support &amp; Coordination-Property management<ul><li>Handle leaseholder and tenant enquiries (calls, emails, letters) promptly and professionally</li><li>Resolve customer issues and complaints effectively while maintaining a positive and empathetic approach.</li><li>Maintain detailed records of customer interactions and feedback.</li><li>Escalate complex issues to relevant departments when necessary.</li><li>Log and resolve enquiries, liaising with the maintenance and accounts department.</li><li>Support preparation of budgets, reports, and maintenance packs.</li><li>Coordinate with clients/leaseholders and issue required notices.</li><li>Maintain accurate records of correspondence, contracts, and compliance documents.</li><li>Prepare Quarterly reports for submission to clients.</li><li>Achieve performance targets, including response times, resolution rates, and customer satisfaction.</li><li>Provide general office/admin support for the management team</li></ul>Banking &amp; Legal Compliance<ul><li>Ensure all property management activities comply with legal regulations.</li><li>Work closely with legal and compliance teams to review contracts and documents.</li><li>Support KYC/AML processes for onboarding new clients.</li></ul>Relationship Management<ul><li>Build and maintain strong client relationships, understanding their needs.</li><li>Resolve client queries efficiently and escalate complex matters as required.</li><li>Support account managers in client retention and upselling efforts.</li></ul>Reporting &amp; Administration<ul><li>Keep accurate records of agreements, invoices, and compliance documents.</li><li>Prepare regular complaints performance reports for management.</li><li>Assist in preparing bids and tenders for banking or legal sector projects.</li></ul>Qualifications:<ul><li>Education: BA, O Levels, or BBA.</li><li>Experience: Minimum 1 year in sales coordination, client servicing, or business support</li><li>Skills: Proficient in MS Office Suite, CRM systems, and document management tools.</li></ul>Skills &amp; Competencies:<ul><li>Industry knowledge of ,financial, and legal processes.</li><li>Strong organizational and administrative abilities.</li><li>High attention to detail, especially in compliance and documentation.</li><li>Client-focused approach with strong relationship-building skills.</li><li>Analytical mindset for reviewing contracts and data.</li><li>Collaborative and team-oriented.</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Representative-Property management

Pfizer

<div>
 Responsible for making professional &amp; skillful presentations to targeted doctors of his/her assigned territory for business generation.
 
 
 <ul>
 <li>
 Required to ensure adequate knowledge of his/her products and their competition to establish the net gains to customers/users with our products.
 </li>
 <li>
 Updates doctors/chemists contact records list as &amp; when needed with the consent of his/her Health Rep Manager and maintains all call records accordingly through VeeVa/PforceRx system.
 </li>
 <li>
 Prepares his/her weekly and monthly call plans and properly follows it to improve coverage of A, B &amp; C class customers as per defined KPIs.
 </li>
 <li>
 Submits his/her call reports through VeeVa/PforceRx application as per scheduled time of submission of these.
 </li>
 <li>
 Keep track of competitive activities in his/her geographical area and provide feedback to his/her HRM for onward communication to marketing for rebuttal strategies.
 
 
 </li>
 </ul>
 
 PART II: Principal Responsibilities:
 
 
 
 <ul>
 <li>
 Representative is responsible for calling on practicing physicians, hospitals, and other health-related organizations/personnel within an assigned territory.
 </li>
 <li>
 Makes professional presentations using selling skills to listed doctors on the approved indications of Pfizer products with a view to increase prescriptions.
 </li>
 <li>
 Submits reports regarding calls made to doctors and chemists to his/her Health Rep Manager through VeeVa/PforceRx application as per defined KPIs.
 </li>
 <li>
 Follows the approved tour program, makes planned calls accordingly and presents the coverage of A, B &amp; C class customers.
 </li>
 <li>
 Adopt ethical practices while promoting his/her products to customers and the desired information should be passed on about benefits offered by the product.
 </li>
 <li>
 Arranges Product Group Meetings with the doctors to discuss one or two products in detail.
 </li>
 <li>
 Updates knowledge on own &amp; competitive products.
 </li>
 <li>
 Collects and reports information on promotional and marketing moves of the competition.
 </li>
 <li>
 Provides periodic feedback to his/her manager and the marketing group on these promotional activities.
 </li>
 <li>
 Ensures stock availability of major promotable products at retail level in his/her territory for honoring the prescriptions generated by his/her customers.
 </li>
 <li>
 Follows the plans to achieve assigned objectives for increased prescription flow from identified doctors and reports his/her findings periodically to his/her District Field Manager.
 </li>
 <li>
 Forwards technical queries raised by his/her doctors to the Medical Division for clarification with intimation to the Health Representative Manager.
 </li>
 <li>
 Ensures proper dressing; attire &amp; maintenance of records / detailing kit and vehicle provided to him/her.
 </li>
 <li>
 Submits his/her expenses and leave plans as per the deadlines.
 
 
 </li>
 </ul>
 
 Qualification:
 
 Science graduate, preferably Pharm D
 
 
 
 Work Experience
 
 
 :
 
 Min 2 Years, max up to 6 years of pharmaceutical sales experience
 
 
 Work Location Assignment: Remote - Field Based
 
 
 Work Location Assignment: Remote - Field Based
 
 
 Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
 
 
 Sales
</div>

Health Representative - Karachi

Explore 446+ Customer service rep in Islamabad this September. Find roles across top companies and apply now to boost your career.

446 customer service rep jobs IN Islamabad

Customer Service Representative

Customer Service Representative (CSR)

Customer Service Representative

Customer Services Representative

Customer Service Representative

Customer Care Representative-Property management

Health Representative - Karachi