customer service rep

Domino's

<div>Job Description 
Customer Service Representative
Duties &amp; Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile! 
Operating the cash register and collecting payment from customers. 
Making consistent products within Domino&rsquo;s Pizza guidelines. 
Maintaining a clean and organized work environment from our customer&rsquo;s viewpoint. 
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for? 
A fun and friendly person, who is comfortable talking to strangers. 
A team player who is punctual and has a positive attitude! 
You are at least 16 years of age. 
Pass a Criminal Background check. 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Rep

Ecowaste Solutions

<div>Customer Service Representative
As part of Ecowaste Solutions application process, and to be considered for any position at Ecowaste Solutions, please complete the Culture Index Survey (CI) along with your application. You will need to copy and paste the link in your URL to access the CI Survey: https://go.cultureindex.com/p/Zue7tpmcl4TRVCS
Position Summary:
With an appropriate knowledge of the Company&rsquo;s services and processes, a Customer Service Representative works under the direct supervision of the Customer Service Manager to deliver the highest level of quality service to our customers. The Customer Service Representative receives and responds to routine residential and commercial customer calls, inquiries, requests, and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. Working in established guidelines, this position is responsible for delivering superior customer service in a respectful, courteous, and timely manner to ensure concerns are resolved accurately. 
 
Principal Responsibilities 
<ul><li>
Replicate success routines to become knowledgeable about the waste services industry and Ecowaste Solutions processes, services, and policies.</li><li>
Respond in a timely and accurate manner to various customer service calls, ensuring that residential customer issues and concerns are treated in a respectful and professional manner.</li><li>
Effectively respond to routine issues regarding general residential &amp; commercial service changes and contract compliance matters, which may involve outbound calls and other communications to resolve simple issues including service level changes, contractual obligations, billing questions, service cancellations, price increases and equipment issues.</li><li>
Respond to all internal and external calls and emails in a timely manner to ensure that customers&rsquo; concerns are understood, addressed, and accurately resolved promptly.</li><li>
Receive and review individual performance metric reports and action plan with manager to understand individual performance.</li><li>
Create customer profiles in account database, enter route and service information and validate customer information.</li><li>
Log information about customer service interactions into systems; update in a timely and accurate manner so associates can track services inquiries and resolution.</li><li>
Perform other job-related duties as required.</li></ul>
Qualifications 
<ul><li>
Knowledge of Business English, spelling, punctuation, and general office processes. Skilled in typing correspondence, reports, and summaries according to appropriate procedures. Bilingual is a plus!</li><li>
Skilled in the operation of a personal computer and other office equipment.</li><li>
Data entry experience is a plus!</li><li>
Must have excellent verbal communication skills, as well as excellent customer service skills.</li><li>
Knowledge of Windows, Outlook, Works, Excel, and Microsoft Word required.</li><li>
Ability to accurately read and follow maps or GPS</li><li>
Ability to work in a fast-paced environment and learn different computer software and programs.</li></ul>
Minimum Requirements<ul><li>
High School diploma or GED.</li></ul>
Pay &amp; Benefits:<ul><li>
Paid Weekly</li><li>
Health, Dental and Vision Benefit Options for employee and family</li><li>
Company Paid Basic Life insurance policy.</li><li>
Paid Time Off</li><li>
Generous retirement plan with company match</li><li>
Access to employee discount through LifeMart!</li></ul>
Performance<ul><li>
Attendance and punctuality according to the work schedule are a must and are vital to the operations of the rest of the company.</li><li>
Preferred hours are 7:55am - 5pm, additional hours may be needed.</li></ul>
Physical Requirements<ul><li>
Must be able to sit for long periods of time</li><li>
Must be able to use hands for data entry</li></ul>
Ecowaste Solutions offers a competitive base salary, opportunity to earn incentive pay, and a comprehensive employee benefits package. Please submit indeed resume and salary history for consideration. Only applicants who meet minimum qualifications will be considered and only individuals selected for an interview will be contacted.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</div>

GXO Logistics

<div><div>Customer Contact Center Support Representative</div>
<div>GXO is seeking Customer Contact Center Support Representatives to respond to inbound phone calls, emails, chats, SMS, upsell/cross-sell additional items and resolve customer&rsquo;s issues.</div> 
<div></div><div>***THIS IS A VIRTUAL/REMOTE OPPORTUNITY***</div> 
<div></div><div>Flexibility is REQUIRED to work a schedule between the hours:</div>
<div>Monday - Friday 7:50 am - 8:00 pm; Sat 8:00 am - 4:30pm***</div> 
 <div></div><div>Responsibilities:</div>
<ul><li>Respond to inbound contacts via email, chat, SMS, phone</li>
<li>Upsell and cross-sell additional items</li>
<li>Answer inquiries while maintaining and updating the customer database</li>
<li>Maintain a sense of urgency in responding to the customer's needs</li>
<li>Be creative and go above and beyond when assisting our customers</li>
<li>Accurate and efficient order entry and maintenance of customer files</li>
<li>Ask probing questions and overcome objections</li></ul> 
<div></div><div>Qualifications:</div>
<ul><li>High School Diploma or equivalent</li>
<li>6 months of Customer Service experience (in person or over the phone)</li>
<li>Pleasant and professional telephone etiquette</li>
<li>Ability to adapt to the fast-paced internet environment</li>
<li>Problem-solving skills</li>
<li>PC literate and basic typing skills (at least 30 wpm)</li>
<li>Regular and punctual attendance is a must.</li>
<li>Flexible to work schedule between the following hours - Shift: Monday - Friday 7:50 am &ndash; 8:00 pm; Sat 8:00 am - 4:30 pm CST</li> 
</ul><div></div><div>Preferred Personal Characteristics</div>
<ul><li>Strong work ethic</li>
<li>Dependable</li>
<li>Ability to consistently follow through</li>
<li>Positive attitude</li>
<li>Self-motivated and able to work effectively without constant supervision</li>
<li>Team-oriented and able to work collaboratively</li>
<li>Effective communication and verbal skills</li>
<li>Flexible and adaptable</li>
</ul><div>GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team &ndash; energetic, innovative people of all experience levels and talents who make GXO a great place to work.</div> 
<div></div><div>We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.</div> 
<div> 
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. 
</div><div></div><div>All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.</div> 
<div></div><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.</div></div>

The Ladder Method

The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics. Essential Duties and ResponsibilitiesRespond to incoming customer calls promptly and courteously to ensure a positive service experience. Process customer transactions, including payments, refunds, and account updates, with accuracy and professionalism. Accurately document customer interactions, transactions, and relevant data in the system to maintain high data integrity. Address customer questions, troubleshoot issues, and escalate complex cases when necessary to ensure timely and effective resolution. Provide clear and accurate information regarding products, fare media, programs, and related services. Ensure compliance with company policies, regulatory requirements, and internal procedures, including proper recordkeeping. Meet or exceed established KPIs, including call handling time, first-call resolution, and transaction accuracy, while maintaining superior service quality.  Background and ExperienceHigh school diploma or equivalent required. Previous customer service experience, preferably in a call center, retail, or high-volume service environment, is strongly preferred. Strong communication, problem solving, and interpersonal skills with the ability to manage challenging situations professionally. Proficiency in computer systems and data entry; experience using CRM or call center platforms is a plus. Availability to work extended hours, weekends, or holidays based on business needs.Employment follows an equal opportunity employment policy in all aspects of employment and employs personnel without regard to race, creed, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, veteran status, marital status, or any other consideration made unlawful by federal, state or local law, ordinance or regulation. Employment complies with the Americans with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability, unless hardship, direct threat to health or safety, or other job-related consideration exists.

<div>Company Description 
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! 
Job Description 
Customer Service Rep Job Description
 
ABOUT THE JOB 
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you. 
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. 
 
ADVANCEMENT
 
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. 
 
DIVERSITY
 
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. 
Qualifications 
<ul><li>
Must be 18 years of age or older</li><li>
Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table</li></ul> 

Additional Information 
REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS: 
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). 
Must be able to make correct monetary change. 
Verbal, writing, and telephone communication skills to take and process orders. 
Ability to enter orders using a computer keyboard or touch screen. 
Operate all store equipment. 
Stock ingredients from delivery area to storage, work area, walk-in cooler. 
Prepare products. 
Receive and process telephone orders. 
Clean equipment and facility approximately daily. 
 
WORK CONDITIONS MAY INCLUDE EXPOSURE TO: 
Varying and sometimes adverse weather conditions. 
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas. 
Sudden changes in temperature in the work area and while outside. 
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc. 
Exposure to cornmeal dust. 
Confined spaces, such as a walk-in cooler. 
Hot surfaces, tools, and products from the oven up to 500 degrees or higher. 
Sharp edges and moving mechanical parts. 
 
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following): 
SENSING 
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary. 
Near and mid-range vision is used for most in-store tasks. 
Depth perception in necessary for all positions. 
Personnel must have the ability to differentiate between hot and cold surfaces. 
Far vision and night vision are needed for delivery personnel. 
 
TEMPERAMENTS 
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts. 
 
STANDING 
Most tasks are performed from a standing position. 
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas. 
Height of work surfaces is between 36&quot; and 48&quot;. 
 
WALKING 
Walking is frequently required for short distances and short durations. 
Personnel must travel between the store and customer vehicles. 
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location. 
 
SITTING 
Paperwork is normally completed while sitting. 
Driving to and from deliveries or meetings requires sitting. 
 
LIFTING 
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries. 
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. 
Cases are usually lifted from the floor and stacked onto shelves up to 72&quot; high. 
 
CARRYING 
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line. 
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store. 
During delivery, carrying products while performing &quot;walking&quot; and &quot;climbing&quot; duties may be required. 
 
PUSHING/PULLING 
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans. 
A stack of trays on a dolly is approximately 24&quot; - 30&quot; and requires a force of up to 7.5 pounds to push. 
 
CLIMBING 
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance. 
During delivery of product, navigation of five or more flights of stairs may be required.
BENDING/CROUCHING/SQUATTING 
Performed occasionally to stock shelves and to clean low areas. 
Forward bending at the waist is necessary at the pizza assembly station. 
Toe room is present, but workers are unable to flex their knees while standing at this station. 
Duration of this position is generally less than one minute and may be repeated frequently. 
Forward bending is also present at the front counter and when stocking items. 
 
REACHING 
Reaching is performed continuously; up, down and forward. 
Workers reach above 72&quot; occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves. 
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes. 
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. 
 
HAND TASKS 
Eye-hand coordination is essential. Use of hands is continuous during the day. 
Activities frequently require use of one or both hands. 
Shaping pizza dough requires frequent and forceful use of forearms and wrists. 
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters. 
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. 
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. 
 
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS 
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.</div>

Customer Service Rep(02622) 2316 Franklin St

<div>Job Description 
Title Customer Service Rep
Job Description
 
 
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler. 
 
Prepare product. Receive and process telephone orders 
 
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile &quot;bricks&quot; with linoleum in some food process areas. Height of work surfaces is between 36&quot; and 4&quot;.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72&quot; high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24&quot; - 30&quot; and requires a force of up to 7.5 pounds to push.
Trays may also be pulled. 
Additional Information 
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72&quot; occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.</div>

Customer Service Rep(06030) - 3028 College Drive

<div>Job Description 
Overview:
You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!
Duties &amp; Responsibilities: 
We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.
Your job responsibilities would include (but are not limited to): 
<ul><li>
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!</li><li>
Operating the cash register and collecting payment from customers.</li><li>
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.</li><li>
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.</li><li>
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.</li><li>
Other duties as assigned.</li></ul>
What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:<ul><li>
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.</li><li>
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!</li><li>
Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.</li><li>
You have to be at least 16 years old.</li></ul>
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you! We offer weekly pay. Apply now! 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Rep(05774) - 4908 Buena Vista

Search 10000+ Customer service rep jobs near you this August. New roles added regularly across leading industries. Apply today.

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