customer service rep

GXO Logistics

<div><div><b>Customer Contact Center Support Representative</b></div>
<div>GXO is seeking Customer Contact Center Support Representatives to respond to inbound phone calls, emails, chats, SMS, upsell/cross-sell additional items and resolve customer&rsquo;s issues.</div><br>
<div></div><div><b>***THIS IS A VIRTUAL/REMOTE OPPORTUNITY***</b></div><br>
<div></div><div><b>Flexibility is REQUIRED to work a schedule between the hours:</b></div>
<div><b>Monday - Friday 7:50 am - 8:00 pm; Sat 8:00 am - 4:30pm***</b></div><br>
 <div></div><div><b>Responsibilities:</b></div>
<ul><li>Respond to inbound contacts via email, chat, SMS, phone</li>
<li>Upsell and cross-sell additional items</li>
<li>Answer inquiries while maintaining and updating the customer database</li>
<li>Maintain a sense of urgency in responding to the customer's needs</li>
<li>Be creative and go above and beyond when assisting our customers</li>
<li>Accurate and efficient order entry and maintenance of customer files</li>
<li>Ask probing questions and overcome objections</li></ul><br>
<div></div><div><b>Qualifications:</b></div>
<ul><li>High School Diploma or equivalent</li>
<li>6 months of Customer Service experience (in person or over the phone)</li>
<li>Pleasant and professional telephone etiquette</li>
<li>Ability to adapt to the fast-paced internet environment</li>
<li>Problem-solving skills</li>
<li>PC literate and basic typing skills (at least 30 wpm)</li>
<li>Regular and punctual attendance is a must.</li>
<li>Flexible to work schedule between the following hours - Shift: Monday - Friday 7:50 am &ndash; 8:00 pm; Sat 8:00 am - 4:30 pm CST</li><br>
</ul><div></div><div><b>Preferred Personal Characteristics</b></div>
<ul><li>Strong work ethic</li>
<li>Dependable</li>
<li>Ability to consistently follow through</li>
<li>Positive attitude</li>
<li>Self-motivated and able to work effectively without constant supervision</li>
<li>Team-oriented and able to work collaboratively</li>
<li>Effective communication and verbal skills</li>
<li>Flexible and adaptable</li>
</ul><div>GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team &ndash; energetic, innovative people of all experience levels and talents who make GXO a great place to work.</div><br>
<div></div><div>We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.</div><br>
<div><br>
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.<br>
</div><div></div><div>All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.</div><br>
<div></div><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.</div></div>

Customer Service Rep

The Ladder Method

<p>The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics.</p><p> </p><p>Essential Duties and Responsibilities</p><p>Respond to incoming customer calls promptly and courteously to ensure a positive service experience.<br />Process customer transactions, including payments, refunds, and account updates, with accuracy and professionalism.<br />Accurately document customer interactions, transactions, and relevant data in the system to maintain high data integrity.<br />Address customer questions, troubleshoot issues, and escalate complex cases when necessary to ensure timely and effective resolution.<br />Provide clear and accurate information regarding products, fare media, programs, and related services.<br />Ensure compliance with company policies, regulatory requirements, and internal procedures, including proper recordkeeping.<br />Meet or exceed established KPIs, including call handling time, first-call resolution, and transaction accuracy, while maintaining superior service quality.<br /> </p><p>Background and Experience</p><p>High school diploma or equivalent required.<br />Previous customer service experience, preferably in a call center, retail, or high-volume service environment, is strongly preferred.<br />Strong communication, problem solving, and interpersonal skills with the ability to manage challenging situations professionally.<br />Proficiency in computer systems and data entry; experience using CRM or call center platforms is a plus.<br />Availability to work extended hours, weekends, or holidays based on business needs.</p><p>Employment follows an equal opportunity employment policy in all aspects of employment and employs personnel without regard to race, creed, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, veteran status, marital status, or any other consideration made unlawful by federal, state or local law, ordinance or regulation. Employment complies with the Americans with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability, unless hardship, direct threat to health or safety, or other job-related consideration exists.</p>

Domino's

<div><b>Job Description</b><p><b><br>
Overview:</b></p><p>
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.</p><p>
As a Customer Service Rep, you will have:</p><ul><li>
Weekly Pay</li><li>
Flexible Schedule</li><li>
Referral Bonus</li><li>
Pick up shifts at multiple locations to earn more</li><li>
Employee Discounts</li><li>
Employee Assistance Program</li><li>
Ability to grow into management positions</li></ul><p>
Your job responsibilities would include (but are not limited to):</p><ul><li>
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!</li><li>
Operating the cash register and collecting payment from customers.</li><li>
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.</li><li>
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.</li><li>
Maintain a professional appearance to be in compliance within the Domino's Pizza Image Standards.</li><li>
Other duties as assigned.</li></ul><p>
What are we looking for?</p><p>
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:</p><ul><li>
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.</li><li>
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!</li><li>
You have to be at least 16 years old.</li></ul><br>
<b>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p></div>

Customer Service Rep(04192) - 12460 Crabapple Rd # 102

NCC Life

<p>We are seeking an experienced and customer-focused Senior Customer Service Representative to join our remote team. In this role, you will provide exceptional support to customers, resolve complex inquiries, mentor team members, and contribute to improving customer service processes. The ideal candidate has excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer experiences.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve complex customer issues while maintaining a high level of customer satisfaction.</li><li>Investigate and escalate customer concerns when necessary.</li><li>Mentor and support junior customer service representatives.</li><li>Maintain accurate records of customer interactions in CRM systems.</li><li>Identify trends in customer feedback and recommend process improvements.</li><li>Meet or exceed customer satisfaction, response time, and quality performance metrics.</li><li>Collaborate with cross-functional teams to resolve customer concerns efficiently.</li><li>Stay up to date on company products, services, and policies.</li></ul><p><strong>Qualifications</strong></p><ul><li>3–5+ years of customer service experience, preferably in a senior or leadership role.</li><li>High school diploma or equivalent; associate's or bachelor's degree preferred.</li><li>Strong verbal and written communication skills.</li><li>Experience using CRM software such as Salesforce, Zendesk, or HubSpot.</li><li>Excellent problem-solving and conflict-resolution skills.</li><li>Ability to work independently in a remote environment.</li><li>Strong organizational and time-management skills.</li><li>Proficiency with Microsoft Office and Google Workspace.</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Leadership or mentoring experience.</li><li>Experience in a remote customer support environment.</li><li>Ability to manage multiple priorities in a fast-paced setting.</li><li>Strong attention to detail and customer-first mindset.</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary</li><li>Remote work flexibility</li><li>Health, dental, and vision insurance</li><li>Paid time off and holidays</li><li>Retirement savings plan</li><li>Professional development opportunities</li><li>Employee wellness programs</li></ul>

Senior Customer Service Rep

Wondra Insurance Solutions, Inc.

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2><div><p>
At <b>Wondra Insurance Solutions Inc.</b>, we empower our clients with protection and peace of mind. As a proud Allstate agency with deep roots in Wisconsin and decades of industry recognition, we deliver top-tier service through a team-first mindset. Our culture is defined by trust, collaboration, and energy. We celebrate individuality, reward growth, and value work-life balance just as much as performance. If you're looking for a vibrant, people-first workplace where your voice matters, you'll find your fit here.</p><p>
We're hiring a full-time <b>Insurance Customer Service Representative</b> to support our growing client base and help us continue setting the standard for outstanding service. The ideal candidate is licensed, organized, confident on the phone, and enthusiastic about being part of a dynamic and supportive team.</p><ul><li><b>
First-Year Earnings: $40,000-$60,000 (base + commission)</b></li><li>
Schedule: Monday to Friday, no evenings or weekends</li><li>
Paid time off (including your birthday!)</li><li><b>
No cold calling</b></li><li>
Dental, vision, life, and disability insurance</li><li>
Career growth opportunities</li><li>
Paid holidays and volunteer time off</li><li>
Positive, team-oriented culture with early release perks</li></ul><p>
Ready to grow your career with a team that values and supports you? <b>Apply today!</b></p><p><br>
Salary Range: $40,000.00 - $60,000.00 per year</p></div>
<h2 class="jobSectionHeader"><b>Benefits</b></h2><div><p>
Annual Base Salary + Commission</p>
Paid Time Off (PTO)<br>
Work from Home<br>
Vision Insurance<br>
Life Insurance<br>
Disability Insurance<br>
Hands on Training<br>
Mon-Fri Schedule<br>
Career Growth Opportunities<br>
Evenings Off<br>
Weekends Off<br>
Paid Volunteer Time Off</div><h2 class="jobSectionHeader"><b>
Requirements</b></h2><div><ul><li>
Valid Property &amp; Casualty license</li><li>
Must have previous customer service experience</li><li>
Excellent communication skills and a customer-first attitude</li><li>
Comfortable handling phone calls and building rapport with clients</li><li>
High attention to detail and organizational strength</li><li>
Able to multitask and adapt quickly in a team-oriented environment</li></ul></div>
<h2 class="jobSectionHeader"><b>Responsibilities</b></h2><div><ul><li>
Respond promptly to customer inquiries via phone, email, and chat</li><li>
Manage accounts to ensure timely renewals and payments</li><li>
Assist clients with policy information, coverage details, and claims support</li><li>
Support client onboarding and internal sales team processes</li><li>
Identify opportunities to upsell or cross-sell additional insurance products</li></ul></div><h2 class="jobSectionHeader"><b>
About Us</b></h2><div>
P&amp;C Insurance Company</div></div>

Insurance Customer Service Rep

<div><b>Company Description</b><p><br>
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!</p><b><br>
Job Description</b><p><b><br>
Customer Service Rep </b><b>Job Description
</b><br>
<b>ABOUT THE JOB</b><br>
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you.<br>
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.<br>
<br>
<b>ADVANCEMENT
</b><br>
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.<br>
<br>
<b>DIVERSITY
</b><br>
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.</p><b><br>
Qualifications</b><br>
<ul><li>
Must be 18 years of age or older</li><li>
Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table</li></ul><br>
<b>
Additional Information</b><p><br>
REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS:<br>
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).<br>
Must be able to make correct monetary change.<br>
Verbal, writing, and telephone communication skills to take and process orders.<br>
Ability to enter orders using a computer keyboard or touch screen.<br>
Operate all store equipment.<br>
Stock ingredients from delivery area to storage, work area, walk-in cooler.<br>
Prepare products.<br>
Receive and process telephone orders.<br>
Clean equipment and facility approximately daily.<br>
<br>
WORK CONDITIONS MAY INCLUDE EXPOSURE TO:<br>
Varying and sometimes adverse weather conditions.<br>
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas.<br>
Sudden changes in temperature in the work area and while outside.<br>
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc.<br>
Exposure to cornmeal dust.<br>
Confined spaces, such as a walk-in cooler.<br>
Hot surfaces, tools, and products from the oven up to 500 degrees or higher.<br>
Sharp edges and moving mechanical parts.<br>
<br>
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following):<br>
SENSING<br>
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary.<br>
Near and mid-range vision is used for most in-store tasks.<br>
Depth perception in necessary for all positions.<br>
Personnel must have the ability to differentiate between hot and cold surfaces.<br>
Far vision and night vision are needed for delivery personnel.<br>
<br>
TEMPERAMENTS<br>
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts.<br>
<br>
STANDING<br>
Most tasks are performed from a standing position.<br>
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.<br>
Height of work surfaces is between 36&quot; and 48&quot;.<br>
<br>
WALKING<br>
Walking is frequently required for short distances and short durations.<br>
Personnel must travel between the store and customer vehicles.<br>
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location.<br>
<br>
SITTING<br>
Paperwork is normally completed while sitting.<br>
Driving to and from deliveries or meetings requires sitting.<br>
<br>
LIFTING<br>
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries.<br>
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.<br>
Cases are usually lifted from the floor and stacked onto shelves up to 72&quot; high.<br>
<br>
CARRYING<br>
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line.<br>
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store.<br>
During delivery, carrying products while performing &quot;walking&quot; and &quot;climbing&quot; duties may be required.<br>
<br>
PUSHING/PULLING<br>
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans.<br>
A stack of trays on a dolly is approximately 24&quot; - 30&quot; and requires a force of up to 7.5 pounds to push.<br>
<br>
CLIMBING<br>
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance.<br>
During delivery of product, navigation of five or more flights of stairs may be required.</p><p>
BENDING/CROUCHING/SQUATTING<br>
Performed occasionally to stock shelves and to clean low areas.<br>
Forward bending at the waist is necessary at the pizza assembly station.<br>
Toe room is present, but workers are unable to flex their knees while standing at this station.<br>
Duration of this position is generally less than one minute and may be repeated frequently.<br>
Forward bending is also present at the front counter and when stocking items.<br>
<br>
REACHING<br>
Reaching is performed continuously; up, down and forward.<br>
Workers reach above 72&quot; occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves.<br>
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.<br>
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.<br>
<br>
HAND TASKS<br>
Eye-hand coordination is essential. Use of hands is continuous during the day.<br>
Activities frequently require use of one or both hands.<br>
Shaping pizza dough requires frequent and forceful use of forearms and wrists.<br>
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters.<br>
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.<br>
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes.<br>
<br>
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS<br>
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.</p></div>

Customer Service Rep(02622) 2316 Franklin St

Customer Service Rep(02610) 5780 Franklin St

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Customer Service Rep

Customer Service Rep

Customer Service Rep(04192) - 12460 Crabapple Rd # 102

Senior Customer Service Rep

Insurance Customer Service Rep

Customer Service Rep(02622) 2316 Franklin St

Customer Service Rep(02610) 5780 Franklin St