customer service rep

Somewhere

&nbsp;They are seeking a dedicated and experienced Senior Customer Service Representative to uphold our high standards of client engagement and support.Job SummaryWe're looking for a highly professional and articulate Senior Customer Service Representative to manage complex client inquiries and elevate our service standards. You will serve as a primary point of contact for clients, resolving issues, handling custom orders, and ensuring a seamless, luxury experience consistent with the AlanDavidNYC brand. This role requires exceptional communication skills and a deep commitment to client satisfaction.Non-negotiable RequirementsNeutral U.S. Accent: Must possess a clear, neutral U.S. accent with excellent articulation.Proper English: Flawless command of written and verbal Standard American English, including grammar, syntax, and vocabulary.Key ResponsibilitiesClient Management &amp; Resolution: Handle escalated client inquiries, complaints, and complex order issues (e.g., fit adjustments, fabric discrepancies, scheduling conflicts) with professionalism and empathy.Order Support: Assist clients with the custom ordering process, clarifying tailoring terminology, tracking order status, and coordinating logistics between the client, tailors, and production teams.Communication: Conduct high-quality client interactions via phone, email, and live chat, ensuring prompt and accurate responses that reflect the brand's luxury image.Process Improvement: Identify recurring service issues and propose solutions to management to improve overall client experience and operational efficiency.Documentation: Accurately document all client interactions, issue resolutions, and order details in the CRM system.Product Knowledge: Maintain in-depth knowledge of all AlanDavidNYC products, services, fabrics, pricing, and tailoring processes.Key RequirementsExperience: Minimum of 15-20 years of experience in a high-touch customer service role, preferably within a luxury retail, bespoke tailoring, or high-end e-commerce environment.Communication: Exceptional listening, written, and verbal communication skills, meeting the non-negotiable standards listed above.Problem-Solving: Proven ability to troubleshoot and resolve complex client problems independently and effectively.Technical Proficiency: Proficient in using CRM software (e.g., Salesforce, Zendesk) and Microsoft Office Suite.Interpersonal Skills: Strong emotional intelligence, patience, and the ability to maintain composure under pressure.Discretion: Ability to handle confidential client information and sensitive issues with the utmost discretion.

Customer Service Rep

California Surveying & Drafting Supply

Customer Service Rep (Fresno) Who we are? California Surveying & Drafting Supply (CSDS) is a leading solutions provider serving architects, engineers, contractors, land surveyors and GIS professionals throughout California. CSDS integrates a variety of technologies including GPS, laser, optical, scanning, mapping, 3D and large-format printing to enable customers to document, collect, manage and analyze information for increased productivity and profitability. An authorized distribution partner for Trimble, Spectra Precision, FARO, HP, Seiko Teriostar and more, CSDS offers a complete range of products, service, training, rentals and support. Position Summary CSDS is currently seeking a Customer Service Representative (CSR) who will be responsible for providing excellent customer service to our clients. Our future CSR will play an important role in our business strategy. They support our customers by answering their questions and providing advice about our product offerings. Our CSR also will support our sales team with on-boarding new customers. We encourage those who enjoy a fast-paced, customer facing environment to apply for this role. In this role, you will... Provide a consistent customer experience for our clients. Provide exceptional customer care via telephone and emails. Handle customer issues from start to finish and provide solutions to problems efficiently and effectively. Provide advice to customers on our product lines; equipment; applications etc. Problem solve to offer customers better or alternative products where applicable or necessary. Showcase and promote equipment or consumables to customers for new product launches or promotions. Process orders; primarily by telephone, email or E-commerce, but also for walk-in customers. Work closely with our outside sales team to create and maintain excellent customer service relations. General branch administration, data entry, and other duties as assigned or required. About you... Strong customer service skills. Above average problem-solving skills in order to solve complex customer issues Excellent interpersonal communication & telephone skills Self-disciplined and highly organized with ability to take initiatives. Ability to multi-task and prioritize work activities appropriately while remaining calm and upbeat in an at times fast-paced and pressured atmosphere. Energetic and highly motivated. Minimum of one-year customer service and administrative experience. Computer competence and knowledge of Microsoft Office. Knowledge of any CRM is an asset. Construction experience a plus Why choose us? The right candidate will be offered the following: We offer a base salary between $20.00 to $22.00/hour. Company paid 401K contribution (guaranteed). Opportunity to purchase shares in a very successful private company. Vacation pay. Sick and holiday pay. Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development). Phone/Computer/demonstration tools. Permanent and Full-Time employment Full medical and Dental insurance paid by company (less $25 employee contribution) The successful candidate will be provided in depth training on our solutions from our in-house training dept. and from the manufacturer. And more!
 
Equal Opportunity Employer
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Customer Service Rep (Fresno)

Revolve

<div><div>Meet REVOLVE:
REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.
At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It&rsquo;s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.
To take a behind the scenes look at the REVOLVE &ldquo;corporate&rdquo; lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.
Are you ready to set the standard for Premium apparel? 
Main purpose of the Spanish Customer Service Representative (TX/ID/NV) role:
Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed. 
Major Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.<ul><li>
Answering inbound telephone calls and providing excellent customer support</li><li>
Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism</li><li>
Responsible for researching and resolving complaints to ensure customer retention and satisfaction</li><li>
Follow up on all written correspondence and escalate to customer service manager on duty as necessary</li><li>
Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction</li></ul>
Required Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:<ul><li>
Ability to demonstrate fluent and expert level English and Spanish Language skills - both written and spoken</li><li>
Ability to work in a team environment</li><li>
Ability to give and receive honest and direct feedback</li><li>
Strong customer orientation with desire and willingness to help</li><li>
Strong verbal and written communication skills</li><li>
Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output</li><li>
Knowledge of apparel construction and fabrication and various fashion categories</li><li>
Ability to work required overtime when business needs warrant</li><li>
Schedule flexibility as shifts can change based on needs of our customers</li></ul>
Remote Work Requirements:<ul><li>
Ability to work autonomously in a virtual environment</li><li>
Must be reachable and available by telephone, email, and instant message during work hours</li><li>
Ability to meet set productivity standards on an ongoing basis</li><li>
Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor)</li><li>
Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted)</li><li>
Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth)</li></ul>
Remote Work Requirements:<ul><li>
Ability to work autonomously in a virtual environment</li><li>
Must be reachable and available by telephone, email, and instant message during work hours</li><li>
Ability to meet set productivity standards on an ongoing basis</li><li>
Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor)</li><li>
Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted)</li><li>
Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth)</li></ul>
Minimum candidate qualifications:<ul><li>
Excellent English and Spanish spoken and written language skills</li><li>
Experience with Microsoft word and excel</li><li>
High School Diploma</li><li>
Type 50+ words per minute</li></ul>
Preferred qualifications:<ul><li>
1+ years in Customer Service, help desk or call center experience</li><li>
Type 60+ words per minute</li><li>
Working knowledge of website navigation</li></ul> 
A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it&rsquo;s what keeps us on our toes and excited to come to work every day. 
For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
A reasonable estimate of the current base salary range is $18 - $20/hr. 
ATTENTION:
After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.</div></div>

Customer Service Rep (TX, NV, ID candidates only)

Southern California Private Investigators

Prominent firm in Tustin is seeking to hire a full-time data entry/customer service representative.Document Analyst Group, Inc. retrieves records on worker&rsquo;s compensation cases including medical, insurance, employment and legal records. Our office is looking to fill a position to conduct data entry and serve as a customer service representative to carry out assigned duties.This position is ideal for someone who possesses excellent customer service skills and can work independently. Duties will include answering and making phone calls, generate and respond to emails, perform data entry utilizing spreadsheets as well as our internal software to track records.Candidates must have knowledge of basic office duties such as:<ul><li>Answer and direct phone calls in a polite and efficient manner</li><li>Perform clerical duties like reviewing/scanning/printing/organizing documents</li><li>General email etiquette and correspondence</li><li>Perform data entry tasks with precision</li><li>Organize and maintain data in electronic databases</li><li>Utilize Excel for data entry and basic analysis</li><li>Update spreadsheets with large volumes of data</li><li>Collaborate with team members to ensure data accuracy and integrity</li><li>Conduct data collection/research and input from various sources</li></ul>The position is full-time, Monday -Friday from 8:00 a.m. to 5:00 p.m. with a 1-hour lunch break at our office in the city of Tustin (not a remote role) with an entry-level wage of $18/hr. We offer paid time off after 1 year of employment for full-time employees.Please do not apply if you are not serious about the role and do not have at least 1 year of experience working in an office environment.Job Type: Full-timePay: $18.00 per hourBenefits:<ul><li>Paid time off</li></ul>People with a criminal record are encouraged to applyAbility to Commute:<ul><li>Tustin, CA 92780 (Required)</li></ul>Ability to Relocate:<ul><li>Tustin, CA 92780: Relocate before starting work (Required)</li></ul>Work Location: In person

Data Entry Clerk/Customer Service Rep

Mail Shipping/Receiving Clerk

MANPOWER is hiring Seasonal Retail Sales Professionals to join their team in Lincoln, NE!What&rsquo;s the Job?<ul><li>Represent the brand at retail locations and pop-up events across Lincoln.</li><li>Educate consumers on the benefits and features of a new high-speed internet product.</li><li>Answer questions, provide demonstrations, and guide customers through sign-up.</li><li>Support promotional efforts during peak shopping times including evenings, weekends, and holidays.</li><li>Collaborate with Training Specialist to ensure consistent messaging and customer experience.</li></ul>What&rsquo;s in it for me?<ul><li>Medical and Prescription Drug Plans</li><li>Dental Plan</li><li>Supplemental Life Insurance</li><li>Short Term Disability Insurance</li><li>401(k)</li></ul>What&rsquo;s Needed?<ul><li>Prior Experience in retail, customer service, sales, or education.</li><li>Strong communication and interpersonal skills.</li><li>Ability to learn and explain technical concepts in a clear, friendly way.</li><li>Reliable transportation.</li><li>Flexibility to work varied shifts including nights, weekends, and holidays.</li></ul>If this is a role that interests you and you&rsquo;d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!Job Type: Full-timePay: $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Please provide your updated email and phone number.</li></ul>Work Location: In person

Retail Sales Customer Service Rep - HIRING NOW!

Appliance Factory Service & Repair

Consider the appliance industry! This is a recession-proof, stable industry where you can earn great money while building a career!! Appliances are a neccessity, and when they break, they need to be replaced. When our customers come in to select their next appliance you will help them manage that process from our store to their delivery at home.We&rsquo;re growing with advancement opportunities to store management, Operations Management and additional roles as we expand. Find your career with us!We Value:<ul><li>Promoting from within (Advance to GM, account management, and corporate office positions)</li><li>No late nights! (Most locations close at 7PM and 6PM on Sundays)</li><li>A great training salary</li><li>A No-Pressure Sales Environment!</li></ul>What You&rsquo;ll Be Doing:<ul><li>The appliances almost sell themselves. You&rsquo;ll manage walk-in customers through the buying process by ensuring products fit, ensuring the right product types,offering feature upgrades, and guaranteeing the best prices</li><li>Act as a liaison between vendors and customers, and logistics teams and customers to solve customer service challenges</li><li>Working closely with purchasing teams to understand new internal promotions</li><li>Managing local social media outreach efforts</li></ul>We hope you&rsquo;ll grow with us!We are quickly growing across Colorado, Ohio, Indiana, and Kentucky. We regularly promote our customer service people to the following positions:<ul><li>Store management</li><li>Assistant management</li></ul>The Appliance/Mattress industry is ranked one of the TOP 10 CAREERS for people without a college degree. This is an essential needs business! Appliance Factory is recognized as a Best Places to Work by NATM Dealer AssociationGoogle: 4.7 Star Rating out of almost 10,000 Reviews -- Go to bigboxappliancereviews.com to compare!Indeed: Over 500 reviews - Overall Division Rating Close to 4.6 StarsExcellent Benefits valued at $7,000/Year:<ul><li>Paid Vacation: First year 11 days paid time off, 3 weeks in 3rd year, 4 weeks after!</li><li>Excellent Medical, Dental, &amp;amp; Vision Insurance</li><li>Matching 401K</li><li>Generous merchandise discounts - Up to 40% off on Appliances, Electronics and Bedding</li><li>$25,000 Complimentary Life Insurance Policy</li></ul>Do a video interview with us today!#AFMKHIRING#MC2025Job Type: Full-timePay: $40,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service & Sales Rep.- Recession Proof Industry-$45-$60k-Advancement Opportunity!!

Cell Phone Authorized Retailer

Job descriptionJOB SUMMARY: We are seeking a talented sales professional to serve as a Retail Sales Associate. Someone who is passionate about making sales, providing excellent service to their consumers, and making advancements in our company.COMPANY PROFILE: Total By Verizon is a fairly new, but fast growing retailer of wireless products and services. We try to provide our customers with excellent service and provide them affordable plans and great deals.JOB DESCRIPTION: Looking for a Retail Sales Associate. You will be given the responsibility of opening and closing stores and performing the duties necessary to operate the location. Majority of the role will be marketing to bring in customers and then you will help your customers find the service plan that works with them and help them choose from a wide variety of devices they'd like to purchase and any other accessories that they'd like to get to go with their device. For our company, we do value our team. If we see there's potential for you to grow in the company, we will provide you the opportunity.JOB DUTIES: - Open/Close stores - Marketing on Social Media and In-Person to let people know about the deals and services we provide. - Assist customers in finding the service plan that works best for them. - Perform the necessary tasks to operate the store.QUALIFICATIONS: - Must be able to maintain a professional attitude - Experience in sales is necessary- experience is cell phone sales would be preferred. - Talent, motivation, and ability to talk to people in a way that makes them feel comfortable in listening to what you have to say - Being able to speak English and Spanish would be preferred so there's no language barriers between the Sales Rep and Customer. - Proficient in using point-of-sale systems and other retail softwareWe try to offer competitive pay rates, sales commissions, employee discounts, and opportunities for career growth within our organization. If we see potential in you, you will get the opportunity to move up. If you have a passion for sales, excellent customer service skills, and a desire to work in a dynamic retail environment, we would love to hear from you. Apply now to join our team of Retail Sales Associates!Job Type: Full-timeSalary: $10.00 - $12.00 per hourShift:<ul><li>10 hour shift</li></ul>Weekly day range:<ul><li>Every weekend</li><li>Monday to Friday</li><li>Work Location: In person</li></ul>Job Types: Full-time, Part-timePay: $10.00 - $12.00 per hourWork Location: In person

Customer Service Representative

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