customer service rep

Domino's

<div><b>Job Description</b><p><br>
Customer Service Representative</p><p>
Duties &amp; Responsibilities:</p><p>
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.</p><p>
Your job responsibilities would include (but are not limited to):</p><p>
Greeting customers and taking orders with a smile!<br>
Operating the cash register and collecting payment from customers.<br>
Making consistent products within Domino&rsquo;s Pizza guidelines.<br>
Maintaining a clean and organized work environment from our customer&rsquo;s viewpoint.<br>
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.</p><p>
What are we looking for?<br>
A fun and friendly person, who is comfortable talking to strangers.<br>
A team player who is punctual and has a positive attitude!<br>
You are at least 16 years of age.<br>
Pass a Criminal Background check.</p><b><br>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p></div>

Customer Service Rep

Build A Head

<p>We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust.</p>

Customer service rep

Douglas Electrical Components

<div><p><b>SUMMARY: </b>The Customer Service Representative (CSR) is responsible for providing exceptional service to customers by ensuring accurate order processing, resolving customer inquiries, and maintaining positive relationships. This role focuses on delivering high-quality customer service through effective communication and coordination with various departments to ensure customer satisfaction.</p><p><b>
CORE VALUES</b></p><p>
All employees are expected to demonstrate the Company&rsquo;s Core Values through daily actions, decision-making, and interactions:</p><ul><li><b>
Client Oriented</b> &ndash; Focus on developing long-term relationships, products, and services that meet client needs.</li><li>
<b>Open</b> &ndash; Communicate honestly and transparently about capabilities, challenges, and solutions.</li><li>
<b>Nimble</b> &ndash; Think critically, respond quickly, and adapt effectively to changing priorities and situations.</li><li>
<b>Necessary</b> &ndash; Recognize that every role contributes to organizational success and take ownership of outcomes.</li><li>
<b>Engineering Mindset</b> &ndash; Approach challenges by developing practical, thoughtful solutions regardless of role.</li><li>
<b>Continuous Improvement</b> &ndash; Actively seek opportunities to improve processes, performance, and personal development.</li><li>
<b>Teamwork</b> &ndash; Collaborate effectively with coworkers, leadership, vendors, and clients to achieve shared goals.</li></ul><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Respond to customer inquiries and resolve issues in a timely and professional manner.</li><li>
Provide information about products, services, and order statuses.</li><li>
Address any customer concerns and work collaboratively to find solutions that meet their needs.</li><li>
Accurately process customer orders, ensuring correct part numbers, pricing, quantities, and ship dates.</li><li>
Coordinate with internal teams (purchasing, production, etc.) to ensure timely order fulfillment and meet delivery requirements.</li><li>
Follow up with customers to confirm delivery timelines and order status updates.</li><li>
Strive to build strong, long-term relationships with customers by providing exceptional service and support.</li><li>
Assist in ensuring customer orders meet quality and shipping requirements by following company procedures.</li><li>
Maintain accurate records of customer interactions, transactions, and feedback in the company&rsquo;s ERP.</li><li>
Prepare and submit regular reports on customer issues and resolutions, as well as product inquiries.</li></ul><p><b>
SKILLS AND ABILITIES:</b></p><ul><li>
Strong customer service orientation with the ability to empathize and resolve customer issues.</li><li>
Excellent written and verbal communication skills.</li><li>
High level of attention to detail and accuracy in order processing.</li><li>
Ability to work effectively both independently and within a team.</li><li>
Problem-solving abilities to address customer issues and provide solutions.</li></ul><p><b>
KEY COMPETENCIES:</b></p><ul><li>
Customer/Client Focus</li><li>
Accountability and Ownership</li><li>
Collaboration and Teamwork</li><li>
Adaptability and Agility</li><li>
Continuous Improvement Mindset</li><li>
Integrity and Transparency</li><li>
Solution-Oriented Thinking</li></ul><p><b>
EDUCATION AND/OR EXPERIENCE:</b></p><ul><li>
High school diploma or equivalent required; Associate's degree or higher preferred.</li><li>
2+ years of customer service experience, preferably in a related field (manufacturing experience preferred).</li><li>
Proficiency in ERP systems and MS Office Suite.</li><li>
Strong organizational skills with the ability to manage multiple tasks and priorities.</li></ul><p><b>
OTHER QUALIFICATIONS:</b></p><div><p><b>
Physical Demands:</b></p><div><p><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Stand under 1/3 of the time.</li><li>
Walk under 1/3 of the time.</li><li>
Required to sit for long periods of time.</li><li>
Use hands to finger, handle, or feel 1/3 to 2/3 of the time.</li><li>
Reach with hands and arms 1/3 to 2/3 of the time.</li><li>
Talk or hear 1/3 to 2/3 of the time.</li><li>
Lift up to 20 pounds under 1/3 of the time.</li><li>
The above physical demands include duties such as sitting at workstation using PC, making and receiving phone inquiries, packing files, moving within company to communicate with other departments.</li></ul></div></div><p></p><div><p><b><br>
Work Environment:</b></p><div><p><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Working conditions are normal for an office environment and may require occasional weekend and/or evening work.</li><li>
Moderate noise (examples: business offices with computers and printers, light traffic and visits to factory).</li><li>
Some travel (1-3%) to various training courses may be required during the year.</li></ul></div></div></div><p></p>

Customer Service Rep.

<div><p><b>Accelerate your career at RXO
</b><br>
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
</p><p></p><p>As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You&rsquo;ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
</p><p></p><p>What your day-to-day will look like:
</p><ul><li>Assist customers and business partners via telephone and email
</li><li>Handle customer complaints in a calm, professional manner
</li><li>Diagnose, assess, and resolve problems or issues
</li><li>Monitor progress of delivery routes
</li><li>Scan haul-away pods and verify stamps
</li><li>Process changes or cancellations to delivery orders
</li></ul><p></p><p>At a minimum, you&rsquo;ll need:
</p><ul><li>Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
</li></ul><p></p><p>It&rsquo;d be great if you also have:
</p><ul><li>High school diploma or equivalent
</li><li>1-year related experience preferably within a call center environment
</li><li>Strong customer service skills and the ability to satisfactorily resolve issues
</li><li>Solid ability to multitask with exceptional organizational skills
</li><li>Ability to thrive under pressure while delivering solutions that exceed customer expectations
</li></ul><p></p><p><b>Does this sound like you? Check out what else RXO has to offer.
</b></p><p></p><p><b>Why Join Us:
</b></p><p></p><p><b>Our Benefits
</b></p><ul><li><p>Comprehensive medical, dental, and vision plans
</p></li><li><p>401(k) retirement plan with up to 5% company match
</p></li><li><p>Pre-tax accounts to help streamline eligible expenses
</p></li><li><p>Company-paid disability and life insurance
</p></li><li><p>Employee Assistance Program (EAP)
</p></li><li><p>Career and Leadership Development Programs
</p></li><li><p>Paid time off, company holidays, and volunteer days
</p></li></ul><p></p><p><b>Our Culture
</b></p><p>Our values are the key to our unique culture and our ability to deliver for everyone we serve.
</p><p>We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
</p><p></p><p><b>The Next Step
</b><br>
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.</p></div>

Oldcastle BuildingEnvelope

<div><div><p><b>Come Join Us!</b></p>
<p>
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.</p>
<p>
Start your journey with OBE and help us build the future.</p></div><p><b>
What You'll Will Get To Do</b></p>
<p>
The <b>Customer Service Representative </b>is focused on servicing customers by providing product and service information, resolving product and service problems, and processing orders. This position reports the Service Center Manger.</p>
<p>
This role is perfect for an individual who approaches their work professionally loves to be a part of a team and wants to help us get better every day. If that sounds like you, come join this industry leader!</p>
<p><b>
Job Responsibilities</b></p>
<ul>
<li>Maintain broad knowledge of clients, products and services of organization</li>
<li>Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolution</li>
<li>Communicate with customers to determine expected delivery date and time</li>
<li>Enter and track orders in our AS400 system</li>
<li>Accurately process phone, fax and email orders by data entry</li>
</ul>
<p><b>Qualification Requirements</b></p>
<ul>
<li>High school diploma or equivalent required; associate or bachelor's degree preferred</li>
<li>Minimum 1 year customer service experience</li>
<li>Computer experience, ability to accurately type numbers</li>
<li>Good problem-solving skills</li>
<li>Ability to work independently and prioritize work deadlines</li>
<li>Ability to work in fast paced, team environment to meet required deadlines</li>
</ul><div><p><b>
What OBE Offers You</b></p>
<ul>
<li>Benefits that benefit you &ndash; industry competitive benefits at the lowest cost to the employee</li>
<li>Work-life balance &ndash; PTO and holidays, including floating holidays you can choose</li>
<li>Compensation that rewards your hard work &ndash; A pay-for-performance culture with potential for annual raises and bonuses</li>
<li>Training &ndash; We will equip you with the knowledge and skills you need to succeed</li>
</ul>
<p>OBE Privacy Policy</p>
<p>
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.</p></div></div><p></p>

GXO Logistics

<p></p><div><p><b>Logistics at full potential.</b></p><br>
<p></p><p>At GXO, we&rsquo;re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you&rsquo;ll have the support to excel at work and the resources to build a career you can be proud of.</p><br>
<p></p><p><b>Job Title: Customer Service Representative &ndash;</b></p><br>
<div></div><div><b>Continue to Grow with GXO.</b></div><br>
<div></div><div>At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.</div><br>
<div></div><div>1st Shift, Monday - Friday, 600a - 02:30pm</div><br>
<div></div><div>As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders. If you&rsquo;re excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO.</div><br>
<div></div><div><b>What you&rsquo;ll do on a typical day:</b></div>
<ul><li>Coordinate workload allocation among warehouse workers, material handlers and drivers</li>
<li>Prepare work orders; troubleshoot orders and resolve discrepancies as needed</li>
<li>Assign and release orders sent for loading and unloading</li>
<li>Allocate and research inventory for orders</li>
<li>Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)</li>
<li>Maintain and generate required reports</li>
<li>Process, audit and file various documentation</li>
</ul><div><b>What you need to succeed at GXO:</b></div>
<div>At a minimum, you'll need:</div>
<ul><li>Proficiency in Microsoft Office</li>
<li>Ability to communicate effectively with carriers, customers, employees and management</li>
<li>Proven ability to multitask and prioritize workload in a fast-paced environment</li>
</ul><div>It'd be great if you also have:</div>
<ul><li>High school diploma or equivalent</li>
<li>Availability to work a flexible schedule when needed</li>
<li>1 year of customer service experience</li>
<li>6 months of experience in a warehouse setting</li>
</ul><div><b>We engineer faster, smarter, leaner supply chains.</b></div><br>
<div></div><div>We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.</div><br>
<div></div><div>GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.</div><br>
<div></div><div>All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.</div><br>
<div></div><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.</div><p><br>
</p><p></p><p>GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team &ndash; energetic, innovative people of all experience levels and talents who make GXO a great place to work.</p><br>
<p></p><p>We are proud to be an Equal Opportunity employer including Disabled/Veterans.</p><br>
<p><br>
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.</p><br>
<p></p><p>All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.</p><br>
<p></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.</p></div>

Mohawk Industries

<p></p><div><p>Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.</p><br>
<p></p>
<p>Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.</p><br>
<p></p>
<p>
Dal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.</p>
<p><b>
Primary Objective</b></p>
<p>
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support.</p>
<p><b>
Primary Function and Scope</b></p>
<ul>
<li><p>Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management.</p>
</li>
<li><p>Responsible for keying in orders, processing faxes and preparation of reports.</p>
</li>
<li><p>Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.</p>
</li>
<li><p>Participates in special projects and performs additional duties as required.</p>
</li>
</ul><p><b>Experience and Knowledge Required</b></p>
<p>
High School Diploma or GED equivalency required.</p>
<p>
3+ years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.</p>
<p><b>
Competencies</b></p>
<p>
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization are required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills is required. Ability to demonstrate strong interpersonal relationship-building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. Ability to work in a fast-paced environment.</p>
<p><b>
Other Pertinent Job Information</b></p>
<p>
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.</p><br>
<p></p>
<p>We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.</p><br>
<p></p>
<p>Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!<br>
Active military, transitioning service members and veterans are strongly encouraged to apply.</p><br>
<p></p><p>Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don&rsquo;t Work participant.</p></div>

CUSTOMER SERVICE REP II - SSC

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CUSTOMER SERVICE REP II - SSC