customer service representative   insurance

Hupy and Abraham, S.C.

<div>Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is looking for a professional and motivated Customer Service Representative- Insurance Claims for the Milwaukee office. 
A career at Hupy and Abraham, S.C. is very rewarding, helping injured clients navigate through the complicated insurance process to get what they deserve.
The Customer Service Representative- Insurance Claims is responsible for opening new claims and working them until settlement. 
 
RESPONSBILITIES:<ul><li>
Represent our clients when negotiating their property damage insurance claim</li><li>
Resolve property damage claims (primarily Auto) to arrive at a settlement which may include following: vehicle, loss of use, sales tax title fees and any personal property that was damaged.</li><li>
Document all conversations and communication between the client, tow yard, insurance company and lienholder</li><li>
Prepare and obtain recorded statements from relevant parties as needed</li><li>
Accurately and expeditiously gather all case-related data and enter in appropriate systems</li><li>
Ensure the property damage file is complete with damages, reports, and photographs</li></ul>
 REQUIREMENTS:<ul><li>
Qualified candidates should have 2-5 years of experience in a customer related field</li><li>
Experience handling insurance property damage claims is preferred</li><li>
Strong interpersonal personal communication skills (telephone &amp; written)</li><li>
Must be able to travel locally using own vehicle as needed (5% of time). Valid driver's license and car insurance.</li><li>
Computer experience should include basic knowledge of Outlook, Word, and Excel</li><li>
Bilingual in Spanish and English preferred, but not required.</li><li>
Innovative problem resolution</li><li>
Ability to work independently</li><li>
Ability to multi-task and thrive in a fast-paced/dynamic environment</li><li>
High level of professionalism and confidentiality</li></ul> 
BENEFITS AT A GLANCE:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Life Insurance</li><li>
Short Term Disability</li><li>
Long Term Disability</li><li>
Flexible Spending Accounts</li><li>
401(k) Plan</li><li>
Paid Time Off (PTO) for Holidays, Vacation, &amp; Personal Time</li></ul> 
Founded in 1969 in Milwaukee, personal injury law firm Hupy and Abraham, S.C. has a record of success, collecting BILLIONS for over 80,000 satisfied clients. With 11 offices in Wisconsin, Illinois and Iowa, the firm has a reputation of providing sound legal representation to accident victims and giving back to the community. The firm has donated more than $1 Million to thousands of charitable organizations.
Hupy and Abraham has received top rankings from national professional organizations and is voted best by the public. The firm and its staff have received over 250 awards praising its service and dedication to the legal field.
Prospective candidates are encouraged to note that Hupy and Abraham, S.C. participate in E-Verify, demonstrating our commitment to maintaining a legal and compliant workforce. Hupy and Abraham, S.C. is proud to be an Equal Opportunity Employer. As part of our hiring process, we perform pre-employment background checks.</div>

Customer Service Representative (Insurance Claims)

<div>Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is looking for a professional and motivated Customer Service Representative- Insurance Claims for the Madison office. 
A career at Hupy and Abraham, S.C. is very rewarding, helping injured clients navigate through the complicated insurance process to get what they deserve.
The Customer Service Representative- Insurance Claims is responsible for opening new claims and working them until settlement. 
 
RESPONSBILITIES:<ul><li>
Represent our clients when negotiating their property damage insurance claim</li><li>
Resolve property damage claims (primarily Auto) to arrive at a settlement which may include following: vehicle, loss of use, sales tax title fees and any personal property that was damaged.</li><li>
Document all conversations and communication between the client, tow yard, insurance company and lienholder</li><li>
Prepare and obtain recorded statements from relevant parties as needed</li><li>
Accurately and expeditiously gather all case-related data and enter in appropriate systems</li><li>
Ensure the property damage file is complete with damages, reports, and photographs</li></ul>
 REQUIREMENTS:<ul><li>
Qualified candidates should have 2-5 years of experience in a customer related field</li><li>
Experience handling insurance property damage claims is preferred</li><li>
Strong interpersonal personal communication skills (telephone &amp; written)</li><li>
Must be able to travel locally using own vehicle as needed (5% of time). Valid driver's license and car insurance.</li><li>
Computer experience should include basic knowledge of Outlook, Word, and Excel</li><li>
Bilingual in Spanish and English preferred, but not required.</li><li>
Innovative problem resolution</li><li>
Ability to work independently</li><li>
Ability to multi-task and thrive in a fast-paced/dynamic environment</li><li>
High level of professionalism and confidentiality</li></ul> 
BENEFITS AT A GLANCE:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Life Insurance</li><li>
Short Term Disability</li><li>
Long Term Disability</li><li>
Flexible Spending Accounts</li><li>
401(k) Plan</li><li>
Paid Time Off (PTO) for Holidays, Vacation, &amp; Personal Time</li></ul> 
Founded in 1969 in Milwaukee, personal injury law firm Hupy and Abraham, S.C. has a record of success, collecting BILLIONS for over 80,000 satisfied clients. With 11 offices in Wisconsin, Illinois and Iowa, the firm has a reputation of providing sound legal representation to accident victims and giving back to the community. The firm has donated more than $1 Million to thousands of charitable organizations.
Hupy and Abraham has received top rankings from national professional organizations and is voted best by the public. The firm and its staff have received over 250 awards praising its service and dedication to the legal field.
Prospective candidates are encouraged to note that Hupy and Abraham, S.C. participate in E-Verify, demonstrating our commitment to maintaining a legal and compliant workforce. Hupy and Abraham, S.C. is proud to be an Equal Opportunity Employer. As part of our hiring process, we perform pre-employment background checks.</div>

<div>Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is looking for a professional and motivated Customer Service Representative- Insurance Claims for the West Des Moines office. 
A career at Hupy and Abraham, S.C. is very rewarding, helping injured clients navigate through the complicated insurance process to get what they deserve.
The Customer Service Representative- Insurance Claims is responsible for opening new claims and working them until settlement. 
 
RESPONSBILITIES:<ul><li>
Represent our clients when negotiating their property damage insurance claim</li><li>
Resolve property damage claims (primarily Auto) to arrive at a settlement which may include following: vehicle, loss of use, sales tax title fees and any personal property that was damaged.</li><li>
Document all conversations and communication between the client, tow yard, insurance company and lienholder</li><li>
Prepare and obtain recorded statements from relevant parties as needed</li><li>
Accurately and expeditiously gather all case-related data and enter in appropriate systems</li><li>
Ensure the property damage file is complete with damages, reports, and photographs</li></ul>
 REQUIREMENTS:<ul><li>
Qualified candidates should have 2-5 years of experience in a customer related field</li><li>
Experience handling insurance property damage claims is preferred</li><li>
Strong interpersonal personal communication skills (telephone &amp; written)</li><li>
Must be able to travel locally using own vehicle as needed (5% of time). Valid driver's license and car insurance.</li><li>
Computer experience should include basic knowledge of Outlook, Word, and Excel</li><li>
Bilingual in Spanish and English preferred, but not required.</li><li>
Innovative problem resolution</li><li>
Ability to work independently</li><li>
Ability to multi-task and thrive in a fast-paced/dynamic environment</li><li>
High level of professionalism and confidentiality</li></ul> 
BENEFITS AT A GLANCE:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Life Insurance</li><li>
Short Term Disability</li><li>
Long Term Disability</li><li>
Flexible Spending Accounts</li><li>
401(k) Plan</li><li>
Paid Time Off (PTO) for Holidays, Vacation, &amp; Personal Time</li></ul> 
Founded in 1969 in Milwaukee, personal injury law firm Hupy and Abraham, S.C. has a record of success, collecting BILLIONS for over 80,000 satisfied clients. With 11 offices in Wisconsin, Illinois and Iowa, the firm has a reputation of providing sound legal representation to accident victims and giving back to the community. The firm has donated more than $1 Million to thousands of charitable organizations.
Hupy and Abraham has received top rankings from national professional organizations and is voted best by the public. The firm and its staff have received over 250 awards praising its service and dedication to the legal field.
Prospective candidates are encouraged to note that Hupy and Abraham, S.C. participate in E-Verify, demonstrating our commitment to maintaining a legal and compliant workforce. Hupy and Abraham, S.C. is proud to be an Equal Opportunity Employer. As part of our hiring process, we perform pre-employment background checks.</div>

AAA Auto Club Enterprises

AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.
 
If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!
 
What We Offer
 
Starting Pay: $23.00 – $25.00/hour
 
Bilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)
 
Location Requirement: must reside within 80 miles of 18160 San Pedro Ave, San Antonio, TX 78232
 
Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday–Friday, with occasional Saturday shifts between 9:00am-7:00pm. If training is scheduled on a Saturday, a weekday off will be provided.
 
Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.
 
Comprehensive Benefits Package
 
Growth & Advancement Opportunities
 
What You’ll Do
 
Answer inbound calls and assist members with questions related to AAA memberships
 
Deliver personalized, proactive solutions and recommend valuable products and services
 
Engage with members using strong communication and a friendly, problem-solving mindset
 
Think quickly and critically to resolve issues—this is not a scripted environment
 
Navigate multiple systems and tools while actively listening and multitasking
 
Maintain a positive, can-do attitude in a fast-paced and evolving environment
 
Participate in ongoing coaching and development to continually enhance your performance
 
Work-From-Home Requirements
 
Dedicated, quiet workspace without interruptions.
 
You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
 
Demonstrated ability to uphold productivity and confidentiality in a remote setting.
 
Regular attendance in virtual team meetings and training sessions.
 
Availability during standard business hours and flexibility for possible shift adjustments.
 
What You’ll Need
 
Prior customer service experience (recent call center experience preferred)
 
Spanish fluency is a plus!
 
Excellent communication skills (written, verbal, and listening)
 
Ability to multitask and navigate computer systems in real time
 
A flexible, “can-do” mindset and willingness to adapt to change
 
High school diploma or GED
 
Ability to pass a background check and drug screening
 
Must reside within 80 miles of 18160 San Pedro Ave, San Antonio, TX 78232
 
Remarkable benefits: 
<ul>
<li>Health coverage for medical, dental, vision</li>
<li>401(K) saving plans with company match AND Pension</li>
<li>Tuition assistance</li>
<li>Floating holidays and PTO for community volunteer programs</li>
<li>Paid parental leave</li>
<li>Wellness programs</li>
<li>Employee discounts (membership, insurance,</li>
</ul>
travel, entertainment, services and more!)
 
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
 
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
 
AAA is an Equal Opportunity Employer
 
Our organization participates in E-Verify

Customer Service Representative - Insurance

AKS Insurance & Taxes

AKS Insurance &amp; Taxes LLC is looking for a responsible, organized, and motivated individual to join our team as a Customer Service Representative.In this role, you will assist clients who are already interested in insurance, guide them through the process, and help them find the best coverage for their needs.No insurance experience required &mdash; we provide full training.⸻Responsibilities:<ul><li>Answer incoming calls and follow up with interested clients</li><li>Provide information and insurance quotes</li><li>Assist clients throughout the process</li><li>Maintain organized client records in the system</li><li>Deliver excellent customer service</li></ul>⸻Requirements:<ul><li>Basic computer skills (VERY IMPORTANT)</li><li>Good communication skills</li><li>Positive attitude and willingness to learn</li><li>Responsible and reliable</li><li>Bilingual (English/Spanish) preferred</li></ul>⸻Compensation:<ul><li>Base salary + bonuses + commission</li><li>Opportunity for increase after 6 months based on performance</li><li>Full training provided</li></ul>⸻Why Join Us:<ul><li>Friendly and supportive work environment</li><li>Constant leads provided (no cold calling)</li><li>Real growth opportunity</li><li>Ongoing training and support</li></ul>⸻How to Apply:Apply through Indeed or contact us directly:(346) 500-9514fortworth@aksinsurance.comTipo de puesto: Tiempo completo, Comisi&oacute;nSueldo: $13.00 - $15.00 la horaHoras previstas: 40 por semanaLugar de trabajo: Empleo presencial

Customer Service Representative (Insurance) – Training Provided

Insurance Office of America

<div>Description
Job Description: 
Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote (Central and Eastern Time Zones Only) | Location/Supporting: Kissimmee, FL | Book Focus: Agriculture, Construction, Contractors 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 
 
Key Responsibilities:<ul><li> 
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.</li></ul><ul><li> 
Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.</li></ul><ul><li> 
Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.</li></ul><ul><li> 
New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.</li></ul><ul><li> 
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.</li></ul><ul><li> 
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li></ul><ul><li> 
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li></ul><ul><li> 
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li></ul><ul><li> 
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li></ul><ul><li> 
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li></ul><ul><li> 
Policy Compliance: Stay updated on company policies and procedures.</li></ul><ul><li> 
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li></ul><ul><li> 
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
Ideal Candidate Qualifications:<ul><li> 
3+ years of customer service experience in the insurance industry</li></ul><ul><li> 
Thorough knowledge of insurance brokerage and client needs</li></ul><ul><li> 
Required active licensing, professional designation (CISR) preferred</li></ul><ul><li> 
Strong analytical, problem-solving, and decision-making skills</li></ul><ul><li> 
Exceptional customer service, communication, multitasking, and organizational skills</li></ul><ul><li> 
Proficiency in MS Office (Outlook, Word, Excel)</li></ul><ul><li> 
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li> 
Competitive salaries and bonus potential</li></ul><ul><li> 
Company-paid health insurance</li></ul><ul><li> 
Paid holidays, vacations, and sick time</li></ul><ul><li> 
401K with employer match</li></ul><ul><li> 
Professional growth and career progression opportunities</li></ul><ul><li> 
Respectful culture and work/family life balance</li></ul><ul><li> 
Community service commitment</li></ul><ul><li> 
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li> 
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is 50-70K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Senior Account Associate- Commercial Insurance- Remote

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Customer Service Representative (Insurance Claims)

Customer Service Representative (Insurance Claims)

Customer Service Representative (Insurance Claims)

Customer Service Representative - Insurance

Customer Service Representative (Insurance) – Training Provided

Senior Account Associate- Commercial Insurance- Remote

Senior Account Associate- Commercial Insurance- Remote