customer service specialist Jobs in Ankara Turkey

customer service specialist

sales representative Jobs in Ankara Turkey

sales representative

customer service representative

Johnson Controls

<div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment. 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</div>

Customer Service Specialist

Bestseller jack and jones

Ankara Optimum AVM de part time sat&#305;&#351; dan&#305;&#351;man&#305;&#304;&#351; T&uuml;r&uuml;: Yar&#305; zamanl&#305;Maa&#351;: 150,00TRY - 250,00TRY saatlik

Part time satış danışmanı

Halliburton

<div>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.<div><div><div><h2 class="jobSectionHeader">
Job Duties</h2></div><div> 
JOB DESCRIPTION: 
<ul><li>
Under general supervision, performs all phases of the rigging up/down of Subsea Safety Systems (SSS) service line equipment on work locations for the purpose of maintaining control of wellbore fluids and providing means for well intervention and interfacing during well testing operations, by the use of (but not limited to): Subsea Well Control equipment.</li><li>
 Regularly works within other Testing and Subsea (TSS) product service lines on location and in the workshop.</li><li>
Routinely works in more than one type of well site (onshore/offshore) and base camp as assigned by Service Coordinator.</li><li>
Coordinates and oversees SSS service line functions at the well site and field camp.</li><li>
Provides the planning necessary for the job including equipment set up, well site direction, and customer-related support activities.</li><li>
Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp.</li><li>
Provides basic customer reports.</li><li>
 Mentors/trains lower level Service Operators in areas of expertise.</li><li>
May be designated to become an Assessor for junior SSS personnel.</li><li>
Monitors instruments/performs necessary calculations to assure quality of data/job.</li><li>
Consults with customers concerning services and products, promotes good customer relations at the well site, and assures customer satisfaction with results.</li><li>
 Properly maintains assigned equipment and monitors compliance with safety regulations and procedures.</li><li>
Conducts pre-job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required.</li><li>
Checks and verifies equipment as per job plan, completes all job documentation to include: Job Ticket, Job History Report, CV Metrics/KPI, Job Log, Job Summary etc.</li><li>
Demonstrates understanding of down hole hydraulics, including basic job calculations, working knowledge of Blow Out Prevention (BOP) function and of basic reservoir &ndash; i.e., BHP, BHT, hydrocarbon characteristics. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability of operations.</li><li>
Skills typically acquired through completion of high school or similar education and 4 years of SSS experience.</li><li>
Must have successfully passed company tests or met task guideline requirements.</li><li>
Must meet the minimum competency requirements for the Service Operator II&ndash;SSS. Must be knowledgable in most aspects of SSS service line in the local area.</li><li>
Must be able to interpret Tool Engineering Drawings and interpret basic pressure/temperature vs. time plots.</li><li>
Must be able to pressure test equipment safely. Must have demonstrated knowledge of basic rig function including, but not limited to the following: a) Weight Indicator - What is it used for, and how it relates to our work;. b) Mud System - Weights of common well fluids - what effect they can have on our equipment; c) Limitations of mud pumps, pressure reading, strokes per/min - bbls/min.; and d) Basic rig manifold.</li><li>
Excellent leadership and communication skills are required.</li><li>
Must be able to use Correction, Prevention, and Improvement (CPI) System to document problems encountered or ideas for improvement.</li><li>
Good math and computer skills required. Good reading comprehension and writing skills required.</li><li>
Must be capable of understanding/navigating HMS, iLearn and Competency sites on HalWorld.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div></div></div><div></div>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. 
Location
Bestepe, Yasam Cad. 13A-77, Ankara, Ankara, 06560, T&uuml;rkiye 
Job Details
Requisition Number: 203885 
Experience Level: Experienced Hire 
Job Family: Operations 
Product Service Line: Testing and Subsea 
Full Time / Part Time: Full Time
Additional Locations for this position: 
Compensation Information 
Compensation is competitive and commensurate with experience.</div>

Service Specialist I-Subsea Safety Sys

<div>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.<div><div><div><h2 class="jobSectionHeader">
Job Duties</h2></div><div> 
JOB DESCRIPTION: 
<ul><li>
Under general supervision, performs all phases of the rigging up/down of Subsea Safety Systems (SSS) service line equipment on work locations for the purpose of maintaining control of wellbore fluids and providing means for well intervention and interfacing during well testing operations, by the use of (but not limited to): Subsea Well Control equipment.</li><li>
Regularly works within other Testing and Subsea (TSS) product service lines on location and in the workshop.</li><li>
Routinely works in more than one type of well site (onshore/offshore) and base camp as assigned by Service Coordinator.</li><li>
Coordinates and oversees SSS service line functions at the well site and field camp.</li><li>
Provides the planning necessary for the job including equipment set up, well site direction, and customer-related support activities.</li><li>
Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp.</li><li>
Provides basic customer reports.</li><li>
Mentors/trains lower level Service Operators in areas of expertise.</li><li>
May be designated to become an Assessor for junior SSS personnel.</li><li>
Monitors instruments/performs necessary calculations to assure quality of data/job.</li><li>
Consults with customers concerning services and products, promotes good customer relations at the well site, and assures customer satisfaction with results.</li><li>
Properly maintains assigned equipment and monitors compliance with safety regulations and procedures.</li><li>
Conducts pre-job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required.</li><li>
Checks and verifies equipment as per job plan, completes all job documentation to include: Job Ticket, Job History Report, CV Metrics/KPI, Job Log, Job Summary etc.</li><li>
Demonstrates understanding of down hole hydraulics, including basic job calculations, working knowledge of Blow Out Prevention (BOP) function and of basic reservoir &ndash; i.e., BHP, BHT, hydrocarbon characteristics.</li><li>
Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability of operations.</li><li>
Skills typically acquired through completion of high school or similar education and 4 years of SSS experience.</li><li>
Must have successfully passed company tests or met task guideline requirements.</li><li>
Must meet the minimum competency requirements for the Service Operator II&ndash;SSS.</li><li>
Must be knowledgable in most aspects of SSS service line in the local area.</li><li>
Must be able to interpret Tool Engineering Drawings and interpret basic pressure/temperature vs. time plots.</li><li>
Must be able to pressure test equipment safely.</li><li>
Must have demonstrated knowledge of basic rig function including, but not limited to the following: a) Weight Indicator - What is it used for, and how it relates to our work;. b) Mud System - Weights of common well fluids - what effect they can have on our equipment; c) Limitations of mud pumps, pressure reading, strokes per/min - bbls/min.; and d) Basic rig manifold.</li><li>
Excellent leadership and communication skills are required.</li><li>
Must be able to use Correction, Prevention, and Improvement (CPI) System to document problems encountered or ideas for improvement.</li><li>
Good math and computer skills required.</li><li>
Good reading comprehension and writing skills required.</li><li>
Must be capable of understanding/navigating HMS, iLearn and Competency sites on HalWorld.</li><li>
local knowledge and language preferred.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div></div></div><div></div>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. 
Location
Bestepe, Yasam Cad. 13A-77, Ankara, Ankara, 06560, T&uuml;rkiye 
Job Details
Requisition Number: 202815 
Experience Level: Entry-Level 
Job Family: Operations 
Product Service Line: Testing and Subsea 
Full Time / Part Time: Full Time
Additional Locations for this position: 
Compensation Information 
Compensation is competitive and commensurate with experience.</div>

Service Specialist I-Subsea Safety Systems - Ankara

Nobel Biocare

<div>
 
 Job Description
 
 
 
 Job Description
 
 
 The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare&rsquo;s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Technical &amp; Customer Support
 </li>
 <li>
 Serve as the primary point of contact for technical inquiries related to Nobel Biocare&rsquo;s dental implants.
 </li>
 <li>
 Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
 </li>
 <li>
 Assist medium to small customers who may not have direct access to a sales representative.
 </li>
 <li>
 Respond to inbound calls and emails to ensure prompt resolution of customer issues.
 </li>
 <li>
 Sales Team Support
 </li>
 <li>
 Work closely with Territory Managers and the Product Manager to provide technical expertise.
 </li>
 <li>
 Support sales representatives with product demonstrations and technical explanations for customer meetings.
 </li>
 <li>
 Keep the sales team informed on product updates and technical developments.
 </li>
 <li>
 Proactive Customer Engagement &amp; Issue Resolution
 </li>
 <li>
 Conduct proactive follow-ups with customers to address concerns and ensure optimal product use.
 </li>
 <li>
 Identify and resolve potential issues, such as product handling challenges or high failure rates, before they escalate.
 </li>
 <li>
 Ensure customer retention and satisfaction by delivering an outstanding support experience.
 </li>
 <li>
 Training &amp; Documentation
 </li>
 <li>
 Develop and deliver training sessions to internal teams and customers on Nobel Biocare products.
 </li>
 <li>
 Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.
 </li>
 <li>
 Provide feedback to product development teams based on customer insights to enhance product quality.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 Experience &amp; Knowledge
 
 
 <ul>
 <li>
 2+ years of experience in technical support, sales support, or customer service in the dental or medical device industry.
 </li>
 <li>
 Strong knowledge of dental implant systems and related treatment procedures.
 </li>
 <li>
 Experience working cross-functionally with sales, product management, and customer service teams.
 </li>
 <li>
 Hands-on experience with CRM software and technical support tools.
 
 
 </li>
 </ul>
 Education &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Dentistry, or a related field preferred.
 </li>
 <li>
 Fluency in Turkish and English (both written and verbal).
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills.
 </li>
 <li>
 Strong communication skills with the ability to explain technical concepts in a clear, customer-friendly manner.
 </li>
 <li>
 Ability to work independently while collaborating effectively with teams.
 
 
 </li>
 </ul>
 This job is based out of Ankara, Turkey.
 
 
 
 Operating Company
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Support Specialist (Ankara,Turkey)

Savior Artigos Texteis Lda

<div>
 
 Konum:
 
 Uzaktan (T&uuml;rkiye&rsquo;nin herhangi bir yerinden)
 
 
 
 &Ccedil;al&inodot;&scedil;ma T&uuml;r&uuml;:
 
 Tam zamanl&inodot;
 
 
 
 Dil Gereksinimi:
 
 Ak&inodot;c&inodot; Hollandaca (C1 veya &uuml;zeri) ve orta d&uuml;zey &Idot;ngilizce veya T&uuml;rk&ccedil;e
 
 
 
 Maa&scedil; Aral&inodot;&gbreve;&inodot;:
 
 Rekabet&ccedil;i &mdash; T&uuml;rk Liras&inodot; (TRY) olarak &ouml;denir
 
 
 
 Pozisyon Hakk&inodot;nda:
 
 
 
 T&uuml;rkiye&rsquo;de ikamet eden, Hollandaca bilen profesyonelleri b&uuml;y&uuml;yen uzaktan m&uuml;&scedil;teri destek ekibimize kat&inodot;lmaya davet ediyoruz. Chat, e-posta veya telefon arac&inodot;l&inodot;&gbreve;&inodot;yla m&uuml;&scedil;terilere destek sa&gbreve;layarak m&uuml;kemmel hizmet ve memnuniyet sunacaks&inodot;n.
 
 
 
 Sorumluluklar:
 
 
 
 <ul>
 <li>
 Hollandaca yaz&inodot;l&inodot; ve s&ouml;zl&uuml; m&uuml;&scedil;teri deste&gbreve;i sa&gbreve;lamak.
 </li>
 <li>
 M&uuml;&scedil;teri taleplerini yan&inodot;tlamak, sorunlar&inodot; &ccedil;&ouml;zmek ve geri bildirim sa&gbreve;lamak.
 </li>
 <li>
 &Idot;&ccedil; ekiplerle i&scedil; birli&gbreve;i yaparak m&uuml;&scedil;teri memnuniyetini art&inodot;rmak.
 </li>
 <li>
 Uzaktan &ccedil;al&inodot;&scedil;&inodot;rken profesyonel ve pozitif bir tutum sergilemek.
 
 
 
 </li>
 </ul>
 
 Gereksinimler:
 
 
 
 <ul>
 <li>
 C1 veya &uuml;zeri seviyede Hollandaca bilgisi.
 </li>
 <li>
 T&uuml;rkiye&rsquo;de ikamet ediyor olmak ve &ccedil;al&inodot;&scedil;ma iznine sahip olmak.
 </li>
 <li>
 G&uuml;&ccedil;l&uuml; ileti&scedil;im ve problem &ccedil;&ouml;zme becerileri.
 </li>
 <li>
 G&uuml;venilir internet ba&gbreve;lant&inodot;s&inodot; ve sessiz &ccedil;al&inodot;&scedil;ma ortam&inodot;.
 </li>
 <li>
 M&uuml;&scedil;teri hizmetleri deneyimi tercih edilir.
 
 
 
 </li>
 </ul>
 
 Sundu&gbreve;umuz &Idot;mkanlar:
 
 
 
 <ul>
 <li>
 Tamamen uzaktan &ccedil;al&inodot;&scedil;ma &ndash; T&uuml;rkiye&rsquo;nin herhangi bir yerinden.
 </li>
 <li>
 Deneyim ve performansa g&ouml;re TRY cinsinden maa&scedil;.
 </li>
 <li>
 Destekleyici ekip k&uuml;lt&uuml;r&uuml; ve esnek &ccedil;al&inodot;&scedil;ma ortam&inodot;.
 </li>
 <li>
 Uluslararas&inodot; bir &scedil;irkette kariyer geli&scedil;imi f&inodot;rsatlar&inodot;.
 
 
 
 </li>
 </ul>
 
 Nas&inodot;l Ba&scedil;vurulur:
 
 
 
 Bu ilan&inodot; g&ouml;rd&uuml;&gbreve;&uuml;n i&scedil; platformu &uuml;zerinden do&gbreve;rudan ba&scedil;vurabilirsin.
</div>

Hollandaca Konuşan Uzaktan Müşteri Temsilcisi (Türkiye Temelli)

Straumann Group

<div>
 
 Company Description
 
 
 
 We are Straumann. United for global excellence in dentistry.
 
 
 Every vision has its story. Ours began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. Straumann began as a family-owned institute, grew into a publicly owned holding, and today comprises several international companies around the world.
 
 
 Straumann Group develop, manufacture, and supply dental implants, instruments, biomaterials, CADCAM prosthetics, digital equipment, software, and clear aligners for applications in replacement, restorative, orthodontic and preventative dentistry.
 
 
 
 Culture
 
 
 
 People and culture are the Straumann Group&rsquo;s greatest assets; they are the keys to high performance and sustainable success. The fundamental driver of this culture is the player&hyphen;learner mindset, which seeks to inspire and nurture in every employee.
 
 
 
 Summary Of Position
 
 
 
 Whilst Straumann is the market leader in dental implants, we are looking for talents to take part in our successful Implants Sales Team across the country. In this endeavor, the Sales Representative will focus on gaining and new and developing existing customers for our Implant brands, generating case submission and production in their designated territory. He/she is responsible for generating new accounts from leads, converting competitive users, developing and growing existing providers, enhance customer loyalty and utilization rate through providing excellent service and supporting patient growth activities. This is a field-based role which requires travel on a day-to-day basis. The position holder is expected to perform at a high level with limited direct supervision, in other words, a self-starter.
 
 
 
 In this role, you will&hellip;
 
 
 
 
 Drive Sales Results For Our Implant Brands
 
 
 
 <ul>
 <li>
 Establish, develop, and maintain business relationships with current customers and prospective customers to generate new cases and sales revenue.
 </li>
 <li>
 Make phone calls, virtual meetings and in-person visits to existing and prospective customers.
 </li>
 <li>
 Deliver sales presentation highlighting product/solution benefits, value proposition and competitive edge, to win new customers and grow share at existing customers.
 </li>
 <li>
 Develop and communicate clear and effective written proposals/quotations to existing and prospective customers.
 </li>
 <li>
 Follow through at least the first 3 cases of a new provider in the designated territory before shift to normal follow-up. Always keep close relationship with the &ldquo;big fish&rdquo; and KOLs.
 </li>
 <li>
 Train the clinic staffs, motivate them to actively engage in communicating our brands to patients when appropriate.
 </li>
 <li>
 Carry out patient growth activities such as &ldquo;open house&rdquo; and patient seminars. Supports in T&amp;E activities for her/his customers such as study clubs and study circles. Act as a partner to providers.
 </li>
 <li>
 Analyze the assigned territory potential, identify opportunities, and craft personal sales strategy so that to allocate time and resources smartly, accelerate business growth and maximize Return on Time Investment.
 </li>
 <li>
 Report out account activities through sales funnel reporting as required, use sales dashboards to keep account visibility high. Use DoMo/Portal reports to follow up on cases and providers.
 </li>
 <li>
 Meet sales targets and other metrics set by manager on weekly, monthly, quarterly, and yearly basis.
 </li>
 <li>
 Develop growth and account plans for her/his core customers and core prospects to build reference customers and local &ldquo;lighthouses&rdquo;
 </li>
 <li>
 Participate in trade shows and conventions as required.
 </li>
 <li>
 Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.
 </li>
 <li>
 Provide reports on customer needs, interests, issues, competitor activities and patient behaviors for new product development and service upgrade.
 </li>
 <li>
 Attend and contribute to team and company meetings to stay up to date on relevant information.
 </li>
 <li>
 Complete all required company training for this position and apply self-learning necessary for this role.
 </li>
 <li>
 Continually work to increase knowledge of orthodontics, market trends, and company processes.
 
 
 </li>
 </ul>
 
 Qualification And Requirements
 
 
 
 To perform this job successfully, the position holder needs to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
 
 <ul>
 <li>
 Minimum 2 years of sales/account management experience required. Orthodontics/Dental/Medical background is a plus.
 </li>
 <li>
 Having a Medical Device Qualification Certificate (TCESIS) or being able to obtain it by having graduated from related university departments.
 </li>
 <li>
 Strong track record in sales/account management.
 </li>
 <li>
 Solid presentation and communication skills
 </li>
 <li>
 Language proficiency in English, advanced level is a plus.
 </li>
 <li>
 Residing in Ankara.
 
 
 </li>
 </ul>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Travel Percentage:
 
 0 - 60%
 
 
 
 16211
 
</div>

Sales Representative

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