b2b sales development representative (m/w/d) – remote, standort türkei

customer order management specialist - commercial vehicle (m/f/d)

customer service agent (m/w/d) - 100% remote

customer support agent (arabic speaker) – rotating shifts (office & remote)

procurement gennext (collaborative manufacturing)

b2b sales development representative (m/w/d) – remote, standort türkei Jobs in Istanbul

customer order management specialist - commercial vehicle (m/f/d) Jobs in Istanbul

customer service agent (m/w/d) - 100% remote Jobs in Istanbul

customer service& demand planning intern Jobs in Istanbul

customer service& demand planning intern

customer support agent (arabic speaker) – rotating shifts (office & remote) Jobs in Istanbul

customer service representative

VisionPlus

<p><b>Location:</b> Istanbul (Office near Vadi Istanbul AVM)<br/><b>Starting Salary:</b> 1100 USD/month<br/><b>Work Model:</b> Rotating shifts &ndash; <b>1 week office / 1 week work from home</b><br/><b>Shifts:</b> Day &amp; Night shifts</p><p><b>Position Summary:</b></p><p>We are looking for a dynamic and customer-focused <b>Customer Support Agent</b> to join our team in Istanbul. You will be the first point of contact for our customers, providing professional support and ensuring a smooth experience with our payment services.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer inquiries via email, chat, and phone in a timely and professional manner.</li><li>Provide accurate information regarding company products, services, and payment processes.</li><li>Assist customers with account setup, transaction issues, payment inquiries, refunds, and troubleshooting.</li><li>Investigate and resolve customer issues, escalating complex cases to the appropriate departments when needed.</li><li>Stay up to date on product knowledge, service features, and internal policies.</li><li>Log customer interactions and resolutions accurately in the system.</li><li>Collaborate with internal departments such as Compliance, Risk, Technical Support, Product, and Finance to resolve customer concerns.</li><li>Ensure compliance with company guidelines and regulatory standards.</li><li>Meet or exceed individual and team performance targets (e.g., response time, resolution rate, customer satisfaction).</li></ul><p><b>Requirements:</b></p><ul><li>Native Arabic and fluent English (both written and spoken)</li><li>1&ndash;2 years in customer support, preferably in fintech, financial services, or a payment service provider environment</li><li>Strong verbal and written communication</li><li>Excellent problem-solving and attention to detail</li><li>Customer-oriented mindset with the ability to stay calm under pressure</li></ul><p><b>Availability:</b> Willingness to work in shifts, including weekends and holidays as required</p><p>Job Type: Full-time</p>

Customer Support Agent (Arabic Speaker) – Rotating Shifts (Office & Remote)

PutzMeister Büroreinigung Düsseldorf

<p><b>Stellenbeschreibung</b><br/><b>Werde Teil des B&uuml;roMeister-Teams!</b><br/>Wenn du &uuml;ber starke Kommunikationsf&auml;higkeiten verf&uuml;gst, hilfsbereit bist und es liebst, Menschen den bestm&ouml;glichen Service zu bieten, dann suchen wir genau dich! B&uuml;roMeister sucht f&uuml;r unser Team im Bereich privater und gewerblicher Reinigungsdienstleistungen eine/n vollzeitbesch&auml;ftigte/n Mitarbeiter/in f&uuml;r den Bereich <i>Inbound Customer Service als Freelancer</i>.</p><p>Du wirst dich t&auml;glich um unterschiedliche Kundenanfragen k&uuml;mmern, neue Kundinnen und Kunden freundlich begr&uuml;&szlig;en und unseren bestehenden Kundinnen und Kunden l&ouml;sungsorientierte Unterst&uuml;tzung bieten. Wenn du Erfahrung im Kundenservice hast, &uuml;ber ein ausgepr&auml;gtes Einf&uuml;hlungsverm&ouml;gen verf&uuml;gst, professionell auftrittst und eine zuverl&auml;ssige Pers&ouml;nlichkeit mitbringst, freuen wir uns darauf, dich kennenzulernen!</p><p><b>Anforderungen:</b><br/>&ndash; Erfahrung im Kundenservice<br/>&ndash; Empathische Kommunikationsf&auml;higkeit<br/>&ndash; Deutsch (Muttersprache oder muttersprachliches Niveau), in Wort und Schrift<br/>&ndash; Zuverl&auml;ssige Pers&ouml;nlichkeit<br/>&ndash; Zeitzone darf maximal 2 Stunden von der deutschen Zeit abweichen</p><p><b>Aufgaben:</b><br/>&ndash; Verwaltung des E-Mail-Ticketsystems<br/>&ndash; Entgegennahme von Telefonanrufen<br/>&ndash; Kundenberatung<br/>&ndash; Schriftverkehr mit Gesch&auml;ftspartnern<br/>&ndash; Erfassung von Einkaufsanfragen im System<br/>&ndash; Beschwerdemanagement</p><p><b>Informationen:</b><br/>&ndash; 40 Stunden pro Woche (Teilzeit nicht m&ouml;glich)<br/>&ndash; Montag &ndash; Freitag<br/>&ndash; Zwischen 08:00 und 18:00 Uhr deutscher Zeit (zwei Schichten)<br/>&ndash; Anstellung auf Freelancer Basis</p><p>Interessiert? Dann schicke uns deine Bewerbungsunterlagen auf Deutsch oder kontaktiere uns per E-Mail auf Deutsch unter <b>service@bueroreinigung-duesseldorf.de</b></p><p>Art der Stelle: Vollzeit</p><p>Gehalt: 362,00TRY - 465,00TRY pro Stunde</p><p>Erwartete Arbeitsstunden: 40 pro Woche</p><p>Berufserfahrung:</p><ul><li>Customer Support: 2&nbsp;Jahre (Erforderlich)</li></ul><p>Sprache:</p><ul><li>Deutsch (Erforderlich)</li></ul>

Customer Service Agent (m/w/d) - 100% Remote

Softpos Teknoloji A.Ş.

<div><p>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
</p><p></p><p><b>Summary of This Role</b></p><p>
Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.</p><p></p><p><b>
Job Description</b></p><ul><li>
As 2nd level support, handling customer demand (configuration level bugs, service, and information requests) which do not require code change.</li><li>
Delivering support team related work items during implementation phase of the project.</li><li>
Providing application support to customers for general and merchant related issues by remote connection or telephone.</li><li>
For customer demands which required 3rd level support, supporting the process during requirement clarification, testing/verifying and submission of the solution.</li><li>
Providing 2nd level support, for incidents on the services under responsibility of the team.</li><li>
Executing manual/scripted tests before/during and after deployments of the applications.</li><li>
Plan and prioritize work in accordance to Service Level Agreements.</li><li>
Working together with the teammates and customers to define recurring issues to classify as problem, finding root-causes and permanent solutions.</li></ul><p></p><p><b>
Necessary Skills and Experiences</b></p><ul><li>
Bachelor&rsquo;s Degree in Computer, Electrical &amp; Electronics or Industry Engineering, MIS or other relevant departments of universities</li><li>
Familiarity with software development and support processes.</li><li>
Fluent in English (written, spoken - upper intermediate).</li><li>
Familiarity Linux and/or Windows server and shell scripting languages.</li><li>
Database (Oracle, Postgre SQL, SQL Server or others) knowhow.</li><li>
Familiarity with ITSM ticketing tools (Jira or others).</li><li>
Able to work under pressure and meet deadlines.</li><li>
Team player, ability to work in a part of an Application Support Team.</li><li>
Strong analytical mindset, problem solving and strong communication skills.</li><li>
Strong responsibility and ownership attitude, customer(service) oriented mindset is a must.</li></ul><p></p><p><b>
Nice to Have:</b></p><ul><li>
Credit card and payment system knowledge is a big plus.</li><li>
ITSM knowledge, ITIL certification.</li><li>
Experience working in DevOps and Agile culture.</li><li>
Familiarity with deployment methods with CI/CD tools, experience in software configuration and release management.</li><li>
Hands-on experience on software development (Java, .NET) or shell scripting.</li><li>
Know-how in web service integration.</li><li>
Experience in working with global customers or working in a global organization.</li></ul><p></p><p>
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</p></div><p></p>

Application Support Specialist

Eaton

<div><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:</b></h2></div><div></div><div><div><p><br>
Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More from us : https://www.youtube.com/watch?v=JzZfovyFZcY<br>
<br>
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide.<br>
The Sales Support Representative (German speaker) is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.</p><p>
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals.</p><p><b><br>
Main Responsibilities:</b></p><ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</li><li>Minimum 2 years of sales experience preferably on electrical/IT/telecommunications</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills:</b></h2></div><div><p><br>
</p><div><ul><li>Languages: German (B2&ndash;C1) and English (fluent) <b>required</b>; additional European languages are an advantage</li><li>
Strong understanding of software applications and customization capabilities</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, industry, channel, and competitive knowledge</li><li>
Knowledge of export business rules (as required)</li><li>
Negotiation and consultative selling skills</li><li>
Excellent written and verbal communication and interpersonal skills</li><li>
Ability to build and maintain positive customer relationships through active listening and timely issue resolution</li><li>
Strong business acumen and ability to navigate corporate and channel structures</li><li>
Teamwork, networking, and continuous learning mindset</li><li>
Adaptability and ability to drive change and process improvements</li><li>
Ability to build and manage a sales funnel using CRM tools with accurate reporting<p><b><br>
What we offer:</b><br>
Competitive compensation and benefits package<br>
Challenging projects in dynamic collaborative team<br>
Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.<br>
We make your aspirations matter &ndash; Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term &ndash; not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University<br>
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies.</p><p>
 #LI-SO1</p></li></ul></div></div></div></div></div>

Service Sales Representative (German speaker)

Solenis

<div><div>Qualifications:</div><ul><li>
Bachelor&rsquo;s Degree from Chemical Engineering, Environmental Engineering, Mechanical Engineering of a reputable university</li><li>
At least 3 years of experience in technical sales or field engineering</li><li>
Experience in Industrial Water Treatment will be an advantage</li><li>
Excellent command of both written and spoken English</li><li>
Good communication skills</li><li>
Customer focus and result &amp; quality-oriented approach</li><li>
Excellent analytical, problem solving, and decision-making skills with a keen attention to details</li><li>
Ability to be a team player and work in coordination with teammates</li><li>
Open to learning and development</li><li>
High planning and organization skills</li><li>
Advanced in MS-Office applications</li><li>
No travel restrictions</li><li>
Valid driver's license, active driving capability</li><li>
No military obligation for male candidates</li></ul><div></div><div>
We are looking for a dynamic person to fill the Sales Representative, Industrial Water Treatment position in line with the job description stated below in a field sales position affiliated with the Industrial Solutions Business Unit in Turkey.</div><div></div><div>
Responsibilities:</div><ul><li>
Identify and acquire profitable customer accounts</li><li>
Drive and grow sales and services within the region</li><li>
Share Solenis product and market knowledge, ensuring superior value delivery to the customers</li><li>
Collaborate locally and with the broader business to develop sustainable networks</li><li>
Report on prospecting activities, sales opportunities and competitor activity</li><li>
Contribute to the overall performance of the region and broader business goals</li><li>
Analyze decision-making process within key customer organization and initiates contact at various levels within customer organization (customer relationship management)</li><li>
Build strong contacts at senior management levels of key accounts</li><li>
Lead and partner with customers for business strategies implementation and plan execution, conducting regular business reviews</li><li>
Conduct high level negotiations in order to secure new and repeat business</li><li>
Build long term internal and external customer relationships</li><li>
Be the face of the company and responsible for all sales, account correspondence, contracts, orders received, new business implementation, troubleshooting and follow ups</li><li>
Facilitate meetings with customers on regular basis to discuss service, plans and proposal</li></ul><div></div><div><i>
**In our recruitment process, the preliminary evaluation is made with a video interview sent to the appropriate candidates via HR Venue.</i></div></div><div></div>

Sales Representative, Industrial Water Treatment (Istanbul)

eNexus

Klantenservicemedewerker (Nederlands) – Remote
<br><br>
<b>Over ons bedrijf:</b><br>
Wil je deel uitmaken van ons dynamische en innovatieve team dat een internationaal klantenbestand bedient? Voor onze zakenpartner, die klanttevredenheid altijd vooropstelt, zoeken wij een Nederlandstalige klantenservicemedewerker (m/v/x) die 100% op afstand werkt.
<br>Wij bieden je de mogelijkheid om je carrière vorm te geven in verschillende sectoren, zoals telecommunicatie, technologie, e-commerce, textiel, transport, digitale platforms, automotive, voeding, cosmetica, sport en nog veel meer. Je krijgt een kans om je Nederlandse taalvaardigheden in te zetten in inbound klantenservice voor wereldwijde bedrijven.
<br>Kies het vakgebied dat bij jouw interesses en ervaring past en word het visitekaartje van internationaal bekende merken. Zo kun je een professionele carrière op internationaal niveau starten.
<br>Wil je je carrière een boost geven en deel uitmaken van wereldwijde merken ? Solliciteer dan nu!
<br><br>
<b>Functieomschrijving:</b><br>
<ul>
<li>Beantwoorden en verwerken van inkomende klantvragen</li>
<li>Oplossingsgericht afhandelen van klantklachten</li>
<li>Effectieve communicatie om klanttevredenheid te verhogen</li>
<li>Bijwerken en onderhouden van de klantendatabase, rapportage</li>
<li>Werken volgens bedrijfsrichtlijnen</li>
<li>Deelname aan het team en ondersteuning van afdelingsdoelen</li>
</ul>
<b>Werkwijze:</b><br>
<ul>
<li>100% remote (thuiswerken)</li>
<li>Fulltime en parttime opties</li>
<li>Werken in shifts volgens Europese tijdzone</li>
</ul>
<b>Onze voordelen:</b><br>
<ul>
<li>Salaris in euro</li>
<li>13e maand</li>
<li>Thuiswerk of hybride optie</li>
<li>Computer en alle benodigde apparatuur worden verstrekt</li>
<li>Privéziektekostenverzekering</li>
<li>Carrière- en doorgroeimogelijkheden</li>
<li>Extra commissies en incentives voor cross-selling (X-sell)</li>
<li>Bonussen voor prestaties, aanwezigheid en loyaliteit</li>
<li>Uitgebreide trainings- en ontwikkelingsmogelijkheden</li>
<li>Werken in een internationaal team</li>
</ul>
Prestaties, ontwikkeling en loopbaantrajecten worden regelmatig en zorgvuldig gevolgd door het ervaren eNexus-team. Daarnaast wordt gestructureerde professionele coaching aangeboden.
<br><br>
<b>Gewenste vaardigheden en expertise vereisten:</b><br>
<ul>
<li>Nederlands op moedertaalniveau (mondeling en schriftelijk)</li>
<li>Sterke communicatieve vaardigheden, duidelijke uitspraak</li>
<li>Oplossingsgericht denken en geduld in klantcontact</li>
<li>Gedisciplineerde werkhouding en goed tijdsbeheer</li>
<li>Teamspeler en bereid tot samenwerking</li>
<li>Vaardig met computer en digitale tools</li>
<li>Geschikte thuiswerkplek</li>
<li>Stabiele en snelle internetverbinding thuis</li>
</ul>


Felemenkçe Bilen Çağrı Merkezi Müşteri Temsilcisi

Job Description
<br><br>
<b>Über unser Unternehmen:</b><br>
Möchten Sie Teil unseres dynamischen und innovativen Teams werden, das ein internationales Kundenportfolio betreut? Für unseren Geschäftspartner, der Kundenzufriedenheit stets in den Vordergrund stellt, suchen wir einen deutschsprachigen Kundenservice-Mitarbeiter (m/w/d), der zu 100 % remote arbeitet.
<br><br>
Wir bieten Ihnen die Möglichkeit, Ihre Karriere in verschiedenen Branchen wie Telekommunikation, Technologie, E-Commerce, Textil, Transport, digitale Plattformen, Automobil, Lebensmittel, Kosmetik, Sport und vielen weiteren Bereichen zu gestalten. Sie erwartet eine Karrierechance, bei der Sie Ihre deutschsprachigen Sprachkenntnisse im Inbound-Kundenservice für globale Unternehmen einsetzen können.
<br><br>
Bestimmen Sie das für Sie passende Fachgebiet entsprechend Ihren Interessen und Erfahrungen und werden Sie Vertreter weltweit bekannter Marken. So können Sie auf internationaler Ebene eine professionelle Karriere starten.
<br>Wenn Sie Ihre Karriere vorantreiben und Teil globaler Marken werden möchten, freuen wir uns auf Ihre Bewerbung!
<br><br>
<b>Aufgabenbeschreibung:</b><br>
<ul>
<li>Beantwortung und Bearbeitung eingehender Kundenanfragen</li>
<li>Lösungsorientierte Bearbeitung von Kundenbeschwerden</li>
<li>Effektive Kommunikation zur Steigerung der Kundenzufriedenheit</li>
<li>Aktualisierung und Pflege der Kundendatenbank, Reporting</li>
<li>Arbeiten gemäß Unternehmensrichtlinien</li>
<li>Mitarbeit im Team und Unterstützung der Abteilungsziele</li>
</ul>
<b>Arbeitsweise:</b><br>
<ul>
<li>100 % Remote (Homeoffice)</li>
<li>Vollzeit- und Teilzeitoptionen</li>
<li>Schichtarbeit im Einklang mit der europäischen Zeitzone</li>
</ul>
<b>Unsere Vorteile:</b><br>
<ul>
<li>Bezahlung in Euro</li>
<li>13 Gehälter pro Jahr</li>
<li>Homeoffice oder hybride Arbeitsoption</li>
<li>Computer und sämtliche notwendige Ausrüstung werden gestellt</li>
<li>Private Krankenversicherung</li>
<li>Karriere- und Aufstiegsmöglichkeiten</li>
<li>Zusätzliche Provisionen und Anreize für Cross-Selling (X-sell)</li>
<li>Leistungs-, Anwesenheits- und Loyalitätsboni</li>
<li>Umfassende Schulungs- und Entwicklungsmöglichkeiten</li>
<li>Arbeiten in einem internationalen Team</li>
</ul>
Die Performance-, Entwicklungs- und Karriereschritte werden regelmäßig und sorgfältig vom erfahrenen eNexus-Expertenteam überwacht. Zusätzlich wird ein strukturiertes professionelles Coaching angeboten.
<br><br>
Required Skills and Expertise
<br><br>
<b>Anforderungen:</b><br>
<ul>
<li>Beherrschung der Deutschen Sprache auf Muttersprachenniveau in Wort und Schrift</li>
<li>Ausgeprägte Kommunikationsfähigkeiten, klare Aussprache</li>
<li>Lösungsorientiertes Denken und Geduld im Umgang mit Kunden</li>
<li>Disziplinierte Arbeitsweise und gutes Zeitmanagement</li>
<li>Teamfähigkeit und Kooperationsbereitschaft</li>
<li>Sicherer Umgang mit Computer und digitalen Tools</li>
<li>Geeigneter Arbeitsplatz für Homeoffice</li>
<li>Stabile und schnelle Internetverbindung zu Hause</li>
</ul>


Almanca Bilen Çağrı Merkezi Müşteri Temsilcisi

Explore 126+ Customer service representative in Istanbul this March. Find roles across top companies and apply now to boost your career.