customer service representative chemical industry

(hebrew & english) customer support consultant, hospitality (remote)

assistant line process manager, lüleburgaz

supply chain process & control specialist

customer service representative chemical industry Jobs in Istanbul

sales support specialist Jobs in Istanbul

sales support specialist

customer service representative

Avery Dennison

<div><b>Job Description</b><p><br>
We are seeking a <b>Customer Service Representative</b> to join our Commercial team <b>on a fixed-term contract for 12 months, in a hybrid-to-remote</b> role. The successful candidate will be responsible for managing customer accounts, ensuring complete order fulfillment, and advocating for customer requirements to enhance satisfaction and operational responsiveness. This role is essential in maintaining accurate records and proactively communicating supply chain solutions.</p><p><b>
Key Responsibilities</b></p><ul><li>
Manage customer accounts with regard to order processing, order tracking, delivery schedules, and complete order fulfillment.</li><li>
Utilize computer systems to document customer inquiries and maintain accurate records of order status and progress.</li><li>
Address and resolve customer complaints in a professional and diplomatic manner.</li><li>
Identify and implement service improvement initiatives to enhance customer satisfaction and operational responsiveness.</li><li>
Communicate supply chain challenges proactively and present viable alternative solutions to customers.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum 2 years of professional experience in customer service or a related discipline, ideally in the textile industry.</li><li>
Proficiency in Turkish and English, with strong written and verbal communication abilities.</li><li>
Demonstrated excellence in data entry and organizational skills.</li><li>
Ability to effectively prioritize and manage multiple concurrent tasks and issues.</li></ul><br>
<b>
Additional Information</b><p><b><br>
What we offer</b></p><p>
Here's a glimpse of the great benefits you can expect:</p><ul><li>
Financial &amp; Health Benefits: We offer Health insurance and various allowances, including Social, Food, Bairam, Transportation and Heating allowances, plus meal ticket.</li><li>
Time Off: Enjoy a minimum of 16 days of Annual Leave (increasing with seniority) and we also provide specific paid leave for life events.</li><li>
Continuous Development: We invest in your growth with individually set-up development plans, access to language courses, and various internal trainings.</li><li>
Flexible Work &amp; Well-being: Hybrid work options (for most roles).</li><li>
Community Engagement: Opportunities to participate in volunteer activities to support Non-Profit Organizations.</li></ul><p><b>
Why join Avery Dennison</b></p><p>
We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at www.averydennison.com.</p><p>
At Avery Dennison, we work with the biggest brands in the Apparel Industry. Our site in Istanbul, founded in 2007, is a collaborative and dynamic environment that supports our Apparel Solutions division and employs over 50 talented individuals. Key functions at this site include Customer Service, Finance, Sales, Global Product Development offering diverse career paths and opportunities for growth.</p><p><b>
Equal Opportunity Employer</b></p><p>
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. If you are unable to use our online application process due to a disability, please contact us to request an accommodation at Requestaccomodation@eu.averydennison.com. In the EMEA region, we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate, Unite, and our Mental Health group. Please visit our DE&amp;I page to learn more about our Diversity, Equity &amp; Inclusion approach.</p></div>

Customer Service Representative

Borealis Group

<div><div><div><div><div><p><b>About the role</b></p></div>
</div><div><div><b>
Location: </b>Turkey - Istanbul</div>
<div><b>
Hours: </b>Full-Time</div>
<div><b>
Type of Contract:</b> 1 year contract</div><br>
<div></div>
<div><b>
Make Customer Service Real.</b><br>
<br>
We are currently looking for a Customer Service Representative to join our Customer Service team in our Istanbul office. They are around 10 colleagues who collaborate to make customer satisfaction and excellent service levels real.<br>
<br>
Alongside our Sales Managers, you will be the primary link to our customers, forming strong relationships with them. You will also be in close contact with logistics service providers, various Borealis business units and supply chain functions. In this interface function, you ensure sales fulfilment and the coordination of various processes between all stakeholders and customers.</div><br>
<div></div>
<div><b>
In more detail, you will:</b></div>
<ul>
<li>Act as the day-to-day interface for customers to address their supply and service needs</li>
<li>Manage order and delivery creation, transport booking with our forwarders, invoicing, and export and import activities.</li>
<li>Follow up on payments to ensure timely completion</li>
<li>Provide timely and accurate response to customer requests</li>
<li>Serve as the first point of contact for issues, defects and complaints</li>
<li>Capture customer insights and stay closely aligned with Sales and other internal and external stakeholders</li>
<li>Contribute to continuous improvements to our systems, processes and to specific customer-related supply chain issues</li>
</ul></div></div><div><div><div><p><b>About you</b></p></div>
</div><div><ul><li>Business / commercial degree</li>
<li>Ideally experience in Customer Service roles or similar roles with a customer focus</li>
<li>Fluent written and verbal command of English and Turkish language is a must</li>
<li>Maritime logistics experience, finance, order management, Excel and SAP knowledge (e.g. S/4 Hana) will be a bonus</li>
<li>Good communication and collaboration skills with customers, internal stakeholders and within your own team</li>
</ul></div></div><div><div><div><p><b>Our offer</b></p></div>
</div><div><div>
Borealis has competitive compensation and benefits which you can read more about on our Career Page.</div></div></div><div><div><div><p><b>
Application Process</b></p></div>
</div><div><div>
If you're excited about the prospect of joining our team and being a part of Making It Real, please submit your application via the &ldquo;apply now&rdquo; button in the job posting to apply directly.</div><br>
<div></div>
<div>
If you have any questions, please contact Renate Ewinger,</div><br>
<div></div>
<div>
We reserve the right to close this vacancy for further applications when we have received sufficient applications that meet the advertised requirements and will contact you as soon as screening is closed.</div><br>
<div></div>
<div>
At Borealis, we are committed to an equal recruitment process. We value diversity, and all applicants &amp; employees are treated fairly and equally. We do not tolerate any form of discrimination based on factors such as age, gender, ethnicity, religion, disability, sexual orientation, gender identity or expression.</div><div><br>
<i>
Borealis only accepts candidate resumes from recruiters or recruiting agencies if they have been explicitly commissioned by Borealis for a specific recruitment and if the data is provided to us in line with the General Data Protection Regulation. Borealis will not accept or pay fees for candidate resumes of any form or kind that were sent unsolicited to either HR or directly to our hiring managers.</i></div></div></div></div></div>

Customer Service Representative Chemical Industry

SupportYourApp

<div><p><b>Who are we?</b></p><p><b>
SupportYourApp</b> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?</p><p>
Join our community as a <b>Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.</p><p><b>
What you will do:</b></p><ul><li>
Deliver outstanding customer support via <b>phone calls, chats, and emails;</b></li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul><p><b>
What you need to succeed in this role:
</b></p><ul><li><b>Excellent Hebrew and English skills (C1 for both spoken and written);</b></li><li><b>
At least 6 months of experience in a customer support role;</b></li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul><p><b>
Will be a great plus:
</b></p><ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul><p><b>
Benefits:
</b></p><ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully<b> remotely;</b></li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><p>
So if you're a proactive <b>Support Specialist</b> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><p>
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><p>
Know someone perfect for the role? Refer them and get rewarded!</p><p><i>
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</i></p><p><i>
Your personal data will be processed as described in the SupportYourApp </i><i>Candidate Privacy Notice</i><i>.</i></p></div><p></p>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Softpos Teknoloji A.Ş.

<div><p>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
</p><p></p><p><b>Summary of This Role</b></p><p>
Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.</p><p></p><p><b>
Job Description</b></p><ul><li>
As 2nd level support, handling customer demand (configuration level bugs, service, and information requests) which do not require code change.</li><li>
Delivering support team related work items during implementation phase of the project.</li><li>
Providing application support to customers for general and merchant related issues by remote connection or telephone.</li><li>
For customer demands which required 3rd level support, supporting the process during requirement clarification, testing/verifying and submission of the solution.</li><li>
Providing 2nd level support, for incidents on the services under responsibility of the team.</li><li>
Executing manual/scripted tests before/during and after deployments of the applications.</li><li>
Plan and prioritize work in accordance to Service Level Agreements.</li><li>
Working together with the teammates and customers to define recurring issues to classify as problem, finding root-causes and permanent solutions.</li></ul><p></p><p><b>
Necessary Skills and Experiences</b></p><ul><li>
Bachelor&rsquo;s Degree in Computer, Electrical &amp; Electronics or Industry Engineering, MIS or other relevant departments of universities</li><li>
Familiarity with software development and support processes.</li><li>
Fluent in English (written, spoken - upper intermediate).</li><li>
Familiarity Linux and/or Windows server and shell scripting languages.</li><li>
Database (Oracle, Postgre SQL, SQL Server or others) knowhow.</li><li>
Familiarity with ITSM ticketing tools (Jira or others).</li><li>
Able to work under pressure and meet deadlines.</li><li>
Team player, ability to work in a part of an Application Support Team.</li><li>
Strong analytical mindset, problem solving and strong communication skills.</li><li>
Strong responsibility and ownership attitude, customer(service) oriented mindset is a must.</li></ul><p></p><p><b>
Nice to Have:</b></p><ul><li>
Credit card and payment system knowledge is a big plus.</li><li>
ITSM knowledge, ITIL certification.</li><li>
Experience working in DevOps and Agile culture.</li><li>
Familiarity with deployment methods with CI/CD tools, experience in software configuration and release management.</li><li>
Hands-on experience on software development (Java, .NET) or shell scripting.</li><li>
Know-how in web service integration.</li><li>
Experience in working with global customers or working in a global organization.</li></ul><p></p><p>
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</p></div><p></p>

Application Support Specialist

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
SHIFT REQUIREMENTS: Rotating shifts including Sunday - Saturday, ranging from 7 AM to 10 PM depending on role.<br>
WORK LOCATION: This is a home based role. Permanently working from home from any province in Turkey.<br>
<br>
PLEASE NOTE IT IS MANDATORY TO LIVE OR BE WILLING TO RELOCATE TO TURKEY<br>
<br>
LANGUAGE REQUIREMENTS (English &amp; Turkish)<br>
<br>
In Selling Partner Support, we help third party Sellers &amp; Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon&rsquo;s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses.
<br>
<br>
We are &lsquo;Customer Obsessed&rsquo; and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering customer service, a strong record of customer focus, and a keen interest in process improvement.<br>
<br>
You will join one of our home-based teams, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of engagement activities.<br>
<br>
The team's schedule is organized in shifts and weekends to accommodate Amazons opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not scheduled until after the training period, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration.<br>
<br>
Key job responsibilities<br>
<ul><li>Support Amazon's Selling Partner&rsquo;s to solve any incoming issues via 3 channels of communication (Phone, Email &amp; Chat).</li><li>Manage high volumes of inbound and outbound calls, emails and chats in a timely manner.</li><li>Identify customers&rsquo; needs, clarify information, research every issue and providing solutions.</li><li>Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact.</li><li>Build sustainable relationships and engaging customers by going the extra mile.</li><li>Oversee and achieve various productivity and quality targets and metrics.</li><li>Collaborate with various internal stakeholders and teams.</li><li>Document all Selling Partner interactions and information according to standard operating procedures.</li><li>Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors.</li><li>Attend regular training sessions, learn product details and key selling points of products and technologies.
</li><li>Any other duties and special projects as directed by management in keeping with the employee&rsquo;s skills and experience</li></ul><br>
About the team<br>
Join our Amazon Family in Turkey!<br>
<br>
<ul><li>New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community &amp; Affinity groups to further experience Amazon&rsquo;s inclusive, collaborative culture.</li><li>Amazon takes pride in growing talent and leadership from within and offers multiple career paths.</li><li>Private Healthcare Plan</li><li>Prior to employment start, must have high speed internet with up to 12-Mbps download and 2-Mbps upload speed and a suitable remote work environment compliance with Amazon&rsquo;s virtual contact center policy.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Language &ndash; Fluent Turkish and English is essential</li><li>Military exemption\ completion\ 2 years postpone</li><li>Experience within a customer service environment preferred</li><li>Flexibility to work shift patterns including weekends</li><li>PC Skills: Experience working with Operating systems (Windows) and using Office Suites( Microsoft Word, Outlook)</li><li>Technical Skills: Basic working knowledge of spreadsheet software such as Excel and the ability to use communication and collaboration tools with ease</li><li>Required Documents &amp; Working conditions: Valid PWD ID (certificate of proof of disability), and for motor abilities a work fitting assessment result will be requested.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Excellent verbal and written communication skills, inspiring confidence while leading customers through the various steps to resolve issues via phone and email channels.</li><li>Excellent listening skills; able to demonstrate empathy and willingness to help</li><li>Prior Contact Center experience very helpful (preferred) &bull; Comfortable working in a fast paced, high-volume environment with the ability and flexibility to adapt to change effectively</li><li>Ability to work against and deliver performance in metric driven environment with high productivity and quality standards.</li><li>Maintain a strong customer focus, ensuring the customer feels supported and valued</li><li>Foster a positive and cooperative team environment at all times.</li><li>Multitasking: ability to handle phone, chats and email contacts in tandem with each other</li><li>Demonstrate effective, clear and professional verbal and written communications. Comfortable in providing helpful, live telephone support in English and other languages defined for role.</li><li>Able to troubleshoot, research and effectively translate technical and procedural instructions to customers in a way they can understand.</li><li>Enthusiastic, highly self-motivated and willingness to learn new skills.</li><li>Demonstrate strong sense of urgency and adaptability in response to changing business needs</li><li>Demonstrate the ability to identify and drive process improvements.</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Seller Support Associate (TR&EN), Seller SP-Support

Pratik İnsan Kaynakları & İşe Alım Danışmanlığı

<p>Danışmanlığını yaptığımız lider &ccedil;ağrı merkezi firması i&ccedil;in G&uuml;rc&uuml;ce ve T&uuml;rk&ccedil;e dilinde m&uuml;şterilere hizmet verecek &quot;M&uuml;şteri Temsilcileri&quot; arıyoruz;</p><ul><li><b>B2 ve &uuml;zeri G&uuml;rc&uuml;ce</b></li><li>Akıcı ve d&uuml;zg&uuml;n bir diksiyona sahip,</li><li><b>Tercihen &ccedil;ağrı merkezi deneyimli,</b></li><li>M&uuml;şteri ve hizmet odaklı &ccedil;alışma yetkinliğine sahip,</li><li>Ekip &ccedil;alışmasına istekli,</li><li>İkna kabiliyetine g&uuml;venen,</li><li>Sorumluluk ve insiyatif sahibi,</li><li>İnsan ilişkilerinde başarılı,</li><li>Erkek adaylar i&ccedil;in askerlik hizmetini tamamlamış veya 2 yıl tecilli.</li></ul><p>İŞ TANIMI</p><ul><li>M&uuml;şteri taleplerini karşılamak,</li><li>M&uuml;şteri problemlerini &ccedil;&ouml;zmek, y&ouml;nlendirmek ve memnuniyeti sağlamak.</li></ul><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Work Location: Hybrid remote in İstanbul</p>

Gürcüce Müşteri Temsilcisi

Hewlett Packard Enterprise | HPE

<div>Global Technical Support Engineer<p><br>
</p>This role has been designed as &lsquo;Hybrid&rsquo; with an expectation that you will work on average 2 days per week from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><p><b><i>
Responsibilities:
</i></b></p><ul><li>Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.</li><li>
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .</li><li>
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.</li><li>
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.</li><li>
Review and may resolve complex business issues.</li><li>
Excellent communication skills. Add case resolution to KMS.</li><li>
Understand and utilize Information Technology Information Libraries (ITIL).</li><li>
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.</li><li>
Partners frequently with the Sales Pursuit team.</li></ul><p><b><i>
Education and Experience Required:
</i></b></p><ul><li>Graduated from relevant technical university programs. BA/BS or equivalent experience preferred.</li><li>
8+ years experience in relevant technologies and customer environments.</li><li>
Technical certification in HPE products</li><li>
Relevant industry qualification where applicable.</li></ul><p><b><i>
Knowledge and Skills:
</i></b></p><ul><li>Excellent verbal and written communication skills in language to be supported.</li><li>
Experience in troubleshooting in a technical environment.</li><li>
Excellent analytical and problem solving skills.</li><li>
Software and hardware knowledge of computing, storage and peripheral devices.</li><li>
Advanced proficiency with case management databases and tools.</li><li>
Superior customer service skills.</li><li>
Phone and remote support.</li><li>
Partners frequently with the Sales Pursuit team.</li><li>
Ability to solve and document solutions for usage of other technicians and customers.</li><li>
Ability to mentor new agents.</li><li>
Ability to lead resolution activities with escalated customers.</li><li>
Ability to contribute to technical action plans.</li><li>
Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).</li><li>
HPE Storage, Compute, SAN and Hyperconverged solutions like Simplivity.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>#turkey
#operations<p></p><p><b>
Job:</b></p>
Services<p><b>
Job Level:</b></p>
Specialist<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Global Technical Support Engineer

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