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corporate sales executive Jobs in Istanbul

corporate sales executive

customer service associate Jobs in Istanbul

customer service associate

customer success specialist Jobs in Istanbul

customer success specialist

customer service representative

Future Electronics

Looking for a challenging new role and career development as a:CUSTOMER SERVICE REPRESENTATIVE-TEMPORARYIf the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a temporary Customer Service Representative in Istanbul, Turkey.We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.Working days are Monday to FridayJob Outline:The prime responsibility of the role is to ensure that customers&rsquo; expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.What the role involves:<ul><li>Order management to include but not limited to:</li></ul>- Order entry and changes; Ensure part creates are actioned- Expedites and follow through to completion liaising with MSR team- Ensure value added services have been actioned, with DC or Future Plus.- Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock- Obtain Proof of Deliveries where requested- Manage returns from customers and ensure credits are raised efficiently<ul><li>Hold a clear appreciation of Future&rsquo;s vision and corporate objectives and ensures work activities are aligned accordingly</li><li>Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.</li><li>Maintain communication between operational departments i.e. Marketing and Sales etc.</li><li>Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently</li><li>Accept all incoming calls and respond with relevant action as required.</li><li>Follow up with NCNR paperwork with Strategic Account Managers.</li><li>Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals</li><li>Ensures up to date with the latest system changes and all associated business-related changes affecting the organisation</li><li>As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.</li><li>Additional projects or duties as management at times may require</li></ul>Do you have:<ul><li>Ideally educated to senior schooling</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English, fluent French is an advantage, basic Hebrew is an advantage</li><li>Highly organised and accurate, able to work under pressure and maintain extensive attention to detail</li><li>Computer literacy, particularly in excel is an advantage</li><li>Previous B2B sales experience in a fast-paced environment would be considered an asset but is not a prerequisite</li></ul>To Apply send your CV to nik.rodway@futureelectronics.comHeadquartered in Montreal and operating in 150 locations in 40 countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions.The company&rsquo;s success is largely built upon its commitment to maintain close business partnerships with suppliers and customers, coupled with the strength of its commercial and technical competencies through all stages of the design-production cycle.Future Electronics is globally integrated, supported by one IT infrastructure which provides real time inventory availability and access, while enabling full integration of operations, sales and marketing worldwide.Future Electronics boasts the most knowledgeable sales team and provides the most advanced engineering/design capabilities and technical solutions, award-winning customer service, best-in-class global trade compliance program, and the largest available-to-sell inventory in the world.Offering the industry&rsquo;s highest level of overall service, including customer-specific programs and processes, and worldwide e-commerce support, the company&rsquo;s mission is always to Delight the Customer&reg;.On September 14th, 2023, it was announced that Future Electronics would be joining forces with WT Microelectronics to deliver long-term, sustainable value to all relevant stakeholders including customers, suppliers, employees, and shareholders through the combination of two highly complementary organizations. The two organizations will continue to operate independently pending regulatory approvals.Equality, Diversity, and InclusionWe are committed to Equality, Diversity, and Inclusion. We recruit the &lsquo;best person for the job&rsquo; regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.Job Types: Full-time, PermanentExperience:<ul><li>Customer Service: 3 years (Required)</li></ul>Language:<ul><li>Turkish (Required)</li><li>English (Required)</li></ul>Location:<ul><li>&#305;stanbul (Required)</li></ul>

Customer Service Representative

U Trust Insurance Agency LLC

<div>About Us:
U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 31 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
Position Overview:
As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
Responsibilities:<ul><li>
Respond promptly to client inquiries and requests received via phone or email.</li><li>
Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.</li><li>
Issue certificates of insurance and verify coverage as needed.</li><li>
Provide accurate information regarding insurance products, coverage options, and policy details.</li><li>
Assist clients with policy renewals, updates, and changes.</li><li>
Process insurance applications, claims, and payments efficiently and accurately.</li><li>
Investigate and resolve customer complaints and concerns with empathy and professionalism.</li><li>
Handle administrative tasks and documentation related to customer interactions.</li></ul> 
Requirements:<ul><li>
High school diploma or equivalent (Bachelor's degree preferred).</li><li>
Proven customer service experience in a similar role (insurance industry experience is a plus).</li><li>
Excellent communication skills, both verbal and written.</li><li>
Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.</li><li>
Strong problem-solving abilities and attention to detail.</li><li>
Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.</li><li>
Ability to multitask and prioritize tasks effectively.</li><li>
Proficiency in using computer systems and software for data entry and customer interactions.</li><li>
Friendly, positive, and professional demeanor.</li></ul>
Career Growth:
At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
Schedule:
The work schedule for this position is Monday to Friday, from 18:00 to 02:00 local time.
Benefits:<ul><li>
Competitive salary commensurate with experience.</li><li>
Paid time off and holidays.</li><li>
Ongoing training and career development opportunities.</li></ul>
Trial Period:
The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
How to Apply:
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.</div>

Customer Service Representative (English and Russian/Ukrainian are required)

Goodyear

<div></div><div><div><div><div><div><div><div>Customer Care Representative &amp; QM BPX
</div></div></div></div><div><div><div><div>Location:
Istanbul, 34, TR
</div></div></div></div><div><div><div><div>Company: Goodyear
</div></div></div></div><div><div><div><div><div>Location: TR - ISTANBUL 
Goodyear Talent Acquisition Representative: Aylin Gedik Reisoglu 
Sponsorship Available: No 
Relocation Assistance Available: No</div> 
<div></div>
<div>
Minimum Requirements:</div>
<ul>
<li>Bachelor&rsquo;s degree</li>
<li>Preferably 3-5 years of experience in Supply Chain-Call Center-Complaint Management- After Sales</li>
<li>Knowledge of automotive related industries is a plus</li>
<li>Effective communication skills in both written and oral</li>
<li>Ability to work in a team: support team goals, and take initiative</li>
<li>Preferably proficiency in relevant SAP R3 transactions</li>
<li>Proficiency in MS Office applications</li>
<li>Fluency in English</li>
<li>Military service should be completed for male candidates. 
 
Job Description: 
</li>
<li>Maximize customer satisfaction by driving company and supply chain strategy in all dealings with Goodyear customers</li>
<li>Provide support in resolving customer claims/issues, and benefit from opportunitiesto increase the quality of our service</li>
<li>Execute claim processing, cross-functional coordinationfor swift and complete resolutionof all customer claims/QM (QualityManagement)notifications</li>
<li>Process all return inquiries in the QM returnmanagement module, liaising with sales and supply chainto get required approvals</li>
<li>Manage performance measurement tools and follow-up KPI&rsquo;s throughappropriate tools/ systems</li>
<li>Actively responsible to lead, support and contribute local/regional projects implementation to improve and simplify theprocesses
</li></ul><div>About The Goodyear Tire &amp; Rubber Company</div>
<div>Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.</div>
<div>Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.</div> 
<div></div>
<div>If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.</div> 
<div></div>
<div>Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.</div> 
<div></div>
</div></div></div></div> 
Job Segment: Supply Chain, Recruiting, Supply, QA, Quality Assurance, Operations, Human Resources, Quality, Technology</div></div></div><div></div>

Customer Care Representative & QM BPX

Merter Fashion Center

Job Description&middot;Respond and initiate calls to our existing customers.&middot; Respond to customer requests from our e-commerce site and social media (Whatsapp, Instagram, Facebook, etc.) accurately, quickly and effectively.&middot; Listen &amp; Resolve to customers&rsquo; concerns, issues and questions.&middot; Enhance our online presence by identifying and engaging potential customers to effectively promote the company.&middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.&middot; Acknowledging and resolving customer complaints.&middot; Open new customer accounts on the CRM and website.&middot; Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.&middot; Recommend possible products to meet the customers&rsquo; needs.&middot; Filter and transfer customers and to online sales department.&middot; Prepare customer reports by gathering data collected during customer interactions.&middot; Ensure customer satisfaction and provide professional customer support.Skills and QualificationSome of the key skills for a customer service representative are:&middot; Personable and attentive&middot; Strong communication skills&middot; Strong interpersonal skills&middot; Strong non-verbal communicator&middot; Familiar with the software used to connect with customers and gather their information.&middot; Experience working with customer support.&middot; Knowledge of applicable products and markets.* English, Turkish, Spanish, Arabic and French speaker.Job Type: Full-timeLanguage:<ul><li>Fran&ccedil;ais (Preferred)</li><li>Spanish (Preferred)</li><li>Arabic (Preferred)</li><li>Italian (Preferred)</li></ul>

Customer Support Representative (work from office)

FoundFly

About the Role: We are launching a new and unique service in Turkey to help travelers who have lost their belongings at airports receive them directly at their home addresses &mdash; even if they live in another country. This is a growing niche in the travel and logistics industry, and we are looking for someone local, reliable, and professional to be our on-the-ground representative at the airport.Your Responsibilities:<ul><li>Communicate with the Lost &amp; Found department at the airport in Turkish on behalf of the company.</li><li>Build trust and maintain a good working relationship with airport staff.</li><li>Collect lost items from the airport after customer authorization.</li><li>Prepare and package items for safe shipping (training provided).</li><li>Coordinate shipments with FedEx/DHL and arrange pickups.</li><li>Keep accurate records of all collected and shipped items.</li></ul>Requirements:<ul><li>Must speak fluent Turkish and English.</li><li>Lives near Istanbul Airport (preferred for easy access).</li><li>Professional appearance and good communication skills.</li><li>Organized, trustworthy, and detail-oriented.</li><li>Able to represent the company in a respectful and businesslike manner.</li></ul>Why Join Us: This is an opportunity to be part of a new business in the travel industry with international growth potential. You will be our main representative in Turkey and play a key role in building the business.Pozisyon Hakk&#305;nda: T&uuml;rkiye&rsquo;de yeni ve benzersiz bir hizmet ba&#351;lat&#305;yoruz. Amac&#305;m&#305;z, yolcular&#305;n havaliman&#305;nda kaybettikleri e&#351;yalar&#305;, ba&#351;ka bir &uuml;lkede ya&#351;&#305;yor olsalar bile, do&#287;rudan ev adreslerine ula&#351;t&#305;rmak. Seyahat ve lojistik sekt&ouml;r&uuml;nde b&uuml;y&uuml;yen bu alanda &ccedil;al&#305;&#351;acak, yerel, g&uuml;venilir ve profesyonel bir temsilci ar&#305;yoruz.G&ouml;rev ve Sorumluluklar:<ul><li>Havaliman&#305; Kay&#305;p E&#351;ya departman&#305; ile &#351;irket ad&#305;na T&uuml;rk&ccedil;e ileti&#351;im kurmak.</li><li>Havaliman&#305; personeli ile g&uuml;vene dayal&#305; iyi ili&#351;kiler kurmak ve s&uuml;rd&uuml;rmek.</li><li>M&uuml;&#351;teri onay&#305; sonras&#305; havaliman&#305;ndan e&#351;yalar&#305; teslim almak.</li><li>E&#351;yalar&#305; g&uuml;venli g&ouml;nderim i&ccedil;in paketlemek (e&#287;itim verilecektir).</li><li>FedEx/DHL ile kargo organizasyonu yapmak ve al&#305;m planlamak.</li><li>Teslim al&#305;nan ve g&ouml;nderilen t&uuml;m e&#351;yalar&#305;n kayd&#305;n&#305; tutmak.</li></ul>Aranan Nitelikler:<ul><li>Ak&#305;c&#305; T&uuml;rk&ccedil;e konu&#351;abilmek (&#304;ngilizce tercih sebebidir).</li><li>&#304;stanbul Havaliman&#305;&rsquo;na yak&#305;n ikamet etmek (tercih sebebidir).</li><li>Profesyonel g&ouml;r&uuml;n&uuml;me ve g&uuml;&ccedil;l&uuml; ileti&#351;im becerilerine sahip olmak.</li><li>D&uuml;zenli, g&uuml;venilir ve detaylara &ouml;nem veren biri olmak.</li><li>&#350;irketi sayg&#305;n ve profesyonel &#351;ekilde temsil edebilmek.</li></ul>Neden Bizimle &Ccedil;al&#305;&#351;mal&#305;s&#305;n&#305;z? Seyahat sekt&ouml;r&uuml;nde uluslararas&#305; b&uuml;y&uuml;me potansiyeli olan yeni bir i&#351;in par&ccedil;as&#305; olma f&#305;rsat&#305;na sahip olacaks&#305;n&#305;z. T&uuml;rkiye&rsquo;deki ana temsilcimiz olacak ve i&#351;in geli&#351;mesinde &ouml;nemli rol oynayacaks&#305;n&#305;z.Job Types: Full-time, Part-timePay: 5,000.00TRY - 9,000.00TRY per monthExpected hours: 20 per weekAbility to commute/relocate:<ul><li>&#305;stanbul: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English and turkish (Preferred)</li></ul>

Local Business Representative / Yerel İş Temsilcisi

FedEx

<div><div>We have an exciting opportunity for you to join our team of Customer Care Representatives. 
 
Who we are: 
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone&rsquo;s day and this is just part of our story. We&rsquo;ve made logistics and warehousing into a science. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. 
 
What you will be doing: 
<ul><li>Joining our frontline team to be the first point of contact for our customers</li><li>Providing accurate information and guidance to our customers via voice, chat, or email</li><li>Advising our customers on how to use FedEx services and tools</li><li>Helping customers resolve service-related issues</li><li>Identifying new opportunities to grow business with our customers</li><li>Working together with other teams at FedEx to make every customer experience outstanding</li></ul> 

What do you bring with you: 
<ul><li>Computer literacy and ability to easily navigate between different screens and systems</li><li>Excellent communication skills</li><li>Positive attitude and problem-solving mindset to find the best solution for the customer</li><li>Confidence, empathy, and friendliness to offer excellent experience to our customers</li><li>Flexibility in adapting to dynamic business environment</li><li>A desire to work in an international, fast-paced team</li></ul> 

What do we offer: 
<ul><li>Attractive compensation package</li><li>Training to get you started and on-the-job learning opportunities</li><li>Extensive learning resources to further develop your skills and knowledge, including online language courses</li><li>Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)</li><li>Employee Assistance Program for you and your family in difficult life situations</li><li>Employee reduced-rate shipping</li><li>Great career opportunities</li><li>FedEx is one of the worlds most admired companies and trusted brands year after year</li></ul> 
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we&rsquo;re ready to invest in your development. Join FedEx.</div> 
 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Customer Care Representative

BEM FUNDING

<div>
 
 
 Customer Support Specialist- English Speaker
 
 
 
 
 
 
 
 Role Overview:
 
 The successful candidate will provide exceptional customer service by handling inquiries, resolving issues, and maintaining high customer satisfaction. This role involves direct interaction with customers through various communication channels.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Respond to customer inquiries via email, live chat and Discord.
 
 
 Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
 
 
 Maintain customer records by updating account information accurately.
 
 
 Provide accurate, valid, and comprehensive information by using the right methods/tools.
 
 
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
 
 
 Keep abreast of new product information and upcoming product changes.
 
 
 Collaborate with the technical team to resolve any technical issues faced by customers.
 
 
 Participate in creating helpful customer service content like FAQs, instructional materials, and videos.
 
 
 
 
 
 
 Technical Skills Required:
 
 
 
 Proficiency in English with at least a C1 level according to the Common European Framework of Reference for Languages (CEFR), ensuring effective communication in a variety of customer interactions.
 
 
 Proficiency in CRM software and customer support tools.
 
 
 Strong communication skills, both written and verbal.
 
 
 Ability to multitask, prioritize, and manage time effectively.
 
 
 High emotional intelligence to deal with different types of customers calmly and professionally.
 
 
 Knowledge of administrative procedures and systems such as managing files and records.
 
 
 
 
 
 
 Desirable Skills:
 
 
 
 Experience in handling technical support queries.
 
 
 Multilingual capabilities to cater to a diverse customer base.
 
 
 Previous experience in customer service or a related field.
 
 
 
 
</div>

Customer Support Specialist

Explore 572+ Customer service representative in Istanbul this September. Find roles across top companies and apply now to boost your career.