customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

customer service specialist Jobs in Istanbul

customer service specialist

customer service & supply chain representative Jobs in Istanbul

customer service & supply chain representative

b2c customer support agent Jobs in Istanbul

b2c customer support agent

call center sales representative – turismo sanitario Jobs in Istanbul

call center sales representative – turismo sanitario

customer service representative

Future Electronics

<div>
 <p>
  Looking for a challenging new role and career development as a:
 </p>
 <p>
  <strong>
   CUSTOMER SERVICE REPRESENTATIVE,
  </strong>
 </p>
 <p>
  If the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a Customer Service Representative in Istanbul, Turkey.
 </p>
 <p>
  We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Outline:
  </strong>
 </p>
 <p>
  The prime responsibility of the role is to ensure that customers&rsquo; expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.
 </p>
 <p>
  This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What the role involves:
  </strong>
 </p>
 <p>
  &bull; Order management to include but not limited to:
 </p>
 <p>
  - Order entry and changes; Ensure part creates are actioned
 </p>
 <p>
  - Expedites and follow through to completion liaising with MSR team
 </p>
 <p>
  - Ensure value added services have been actioned, with DC or Future Plus.
 </p>
 <p>
  - Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock
 </p>
 <p>
  - Obtain Proof of Deliveries where requested
 </p>
 <p>
  - Manage returns from customers and ensure credits are raised efficiently
 </p>
 <p>
  &bull; Hold a clear appreciation of Future&rsquo;s vision and corporate objectives and ensures work activities are aligned accordingly
 </p>
 <p>
  &bull; Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.
 </p>
 <p>
  &bull; Maintain communication between operational departments i.e. Marketing and Sales etc.
 </p>
 <p>
  &bull; Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently
 </p>
 <p>
  &bull; Accept all incoming calls and respond with relevant action as required.
 </p>
 <p>
  &bull; Follow up with NCNR paperwork with Strategic Account Managers.
 </p>
 <p>
  &bull; Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals
 </p>
 <p>
  &bull; Ensures up to date with the latest system changes and all associated business related changes affecting the organisation
 </p>
 <p>
  &bull; As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.
 </p>
 <p>
  &bull; Additional projects or duties as management at times may require
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Do you have:
  </strong>
 </p>
 <p>
  &bull; Ideally educated to senior schooling
 </p>
 <p>
  &bull; Excellent communication and interpersonal skills
 </p>
 <p>
  &bull; Fleunt in English and Turkish both communication and written
 </p>
 <p>
  &bull; Highly organised and accurate, able to work under pressure and maintain extensive attention to detail
 </p>
 <p>
  &bull; Computer literacy, particularly in excel is an advantage
 </p>
 <p>
  &bull; Previous B2B sales experience in a fast-paced environment would be considered an asset but is not a prerequisite
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About:
  </strong>
 </p>
 <p>
  Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. Headquartered in Montreal and operating in over 160 locations in 40 plus countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions.
 </p>
 <p>
  On April 2nd, 2024, Future Electronics joined WT Microelectronics. This complementary partnership is expected to generate strong synergies, enabling the combined company to deliver long-term, sustainable value to all stakeholders, including customers, suppliers, employees, and shareholders.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Equality, Diversity, and Inclusion
  </strong>
 </p>
 <p>
  We are committed to Equality, Diversity, and Inclusion. We recruit the &lsquo;best person for the job&rsquo; regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.
 </p>
 <p>
 </p>
</div>


Customer Service Representative

Roka Group

<p><b>Pozisyon: Frans&#305;zca Bilen M&uuml;&#351;teri Hizmetleri Temsilcisi GENEL N&#304;TEL&#304;KLER: </b></p><p>Frans&#305;zca'ya ak&#305;c&#305; derecede hakim M&uuml;&#351;teri odakl&#305;, &ccedil;&ouml;z&uuml;m geli&#351;tirme yetene&#287;ine sahip G&uuml;&ccedil;l&uuml; ileti&#351;im becerileri ve ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n</p><p>ROKA GRUP&rsquo;TA S&#304;Z&#304; NELER BEKL&#304;YOR?</p><p>Gen&ccedil; ve dinamik bir &ccedil;al&#305;&#351;ma ortam&#305; Uluslararas&#305; bir &#351;irkette kariyer yapma f&#305;rsat&#305; Online finans e&#287;itim programlar&#305; Dil geli&#351;im imkanlar&#305;</p><p><b>&Ccedil;al&#305;&#351;ma Lokasyonu: &#304;STANBUL/ MASLAK</b></p><p>&Ccedil;al&#305;&#351;ma Modeli: Tam zamanl&#305;</p><p><b>&Ccedil;al&#305;&#351;ma Saatleri: 09:00 - 18:00 Maa&#351;: 45.000 TL - 75.000 TL + Prim Sistemi </b></p><p>E&#287;itim: Gerekli t&uuml;m e&#287;itimler taraf&#305;m&#305;zdan sa&#287;lanacakt&#305;r.</p><p>E&#287;er uluslararas&#305; bir &ccedil;al&#305;&#351;ma ortam&#305;nda kendinizi geli&#351;tirmek istiyorsan&#305;z, ba&#351;vurunuzu bekliyoruz!</p><p><b>Position: Customer Service Representative (Fluent in French ) </b></p><p>GENERAL QUALIFICATIONS:</p><p>Fluent in French Customer-focused with strong problem-solving skills</p><p>Excellent communication abilities and a team-player mindset</p><p><b>WHAT AWAITS YOU AT ROKA GROUP:</b></p><p>A young and dynamic working environment Opportunity to build a career in an international company Online finance training programs</p><p>Language development opportunities</p><p><b>Location: &#304;STANBUL/ MASLAK</b></p><p><b>Working Model: Full-time </b></p><p><b>Working Hours: 09:00AM &ndash; 06:00PM</b></p><p><b>Salary: 1000USD &ndash; 1750USD + Bonus System </b></p><p><b>Training: Full training will be provided </b></p><p>If you're looking to grow in an international work environment, we look forward to receiving your application!</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305; Maa&#351;: 45.000,00TRY - 75.000,00TRY ayl&#305;k</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: 45.000,00TRY - 75.000,00TRY ayl&#305;k</p>

FRANSIZCA BİLEN HESAP YÖNETİCİSİ / FRENCH-SPEAKIN' ACCOUNT MANAGER

Evonik

<div>
 <br/>
 <ul>
  <li>
   Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
  </li>
  <li>
   Operate Order management
  </li>
  <li>
   Working align with the Business Line and internal (local) business rules
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, sampling and trials and control of customer terms and conditions.
  </li>
  <li>
   Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service.
  </li>
  <li>
   Collaborate with head office, internal and external stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required.
  </li>
  <li>
   Ensure accurate and timely reporting of all other relevant sales and customer related activities.
  </li>
  <li>
   Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP.
  </li>
  <li>
   Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office.
  </li>
  <li>
   Provide back up support to absent employees as directed. &ensp;&ensp;&ensp;&ensp;&ensp;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business administration, customer relations, supply chain management or similar
  </li>
  <li>
   Min. 3 years relevant work experience
  </li>
  <li>
   Advanced written and spoken English skills
  </li>
  <li>
   Resident on Anatolian side of Istanbul
  </li>
  <li>
   No military service obligation (for male candidates)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Application
  <br/>
  <br/>
 </strong>
 To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.
 <br/>
 <br/>
 Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
 <br/>
 <br/>
 <strong>
  Your Talent Acquisition Manager:
  <br/>
  <br/>
 </strong>
 Nazli Kaplan
 <br/>
 <br/>
 Company is
 <br/>
 <br/>
 Evonik Ticaret Ltd.
</div>


Customer Service & Supply Chain Representative

<div><ul><li>Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.</li><li>
Operate Order management</li><li>
Working align with the Business Line and internal (local) business rules</li></ul><div></div><div>
RESPONSIBILITIES</div><ul><li>
Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, sampling and trials and control of customer terms and conditions.</li><li>
Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service.</li><li>
Collaborate with head office, internal and external stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required.</li><li>
Ensure accurate and timely reporting of all other relevant sales and customer related activities.</li><li>
Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP.</li><li>
Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office.</li><li>
Provide back up support to absent employees as directed.</li></ul><div></div><div>
REQUIREMENTS</div><div></div><ul><li>
Bachelor's degree in business administration, customer relations, supply chain management or similar</li><li>
Min. 3 years relevant work experience</li><li>
Advanced written and spoken English skills</li><li>
Resident on Anatolian side of Istanbul</li><li>
No military service obligation (for male candidates)</li></ul><div></div><div>
Your Application</div><div><br>
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our <div>careers</div><div> portal</div>. Further information about Evonik as Employer can be found at <div>https://careers.evonik.com</div>.</div><div>
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.</div><div></div><div>
Your Talent Acquisition Manager:</div>
Nazli Kaplan<div></div><div>
Company is</div>
Evonik Ticaret Ltd.</div>

TELUS Digital

<div>
 <strong>
  Description And Requirements
  <br/>
  <br/>
 </strong>
 Are you ready to take the next step in your career?
 <br/>
 <br/>
 If your answer is &ldquo;YES&rdquo; &ndash; join the leader of the CX (Customer Experience) sector TELUS Digital T&uuml;rkiye!
 <br/>
 <br/>
 Now we are looking for Arabic Speaking Customer Representatives for our FinTech project who will add strength to our team.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Through inbound channels, helping the customers with following topics;
 <br/>
 <br/>
 <ul>
  <li>
   Respond to inbound customer inquiries related to the brand&rsquo;s products and services (e.g. transfers, general information, transaction status, etc.)
  </li>
  <li>
   Provide information and basic guidance in a polite and customer-oriented manner
  </li>
  <li>
   When needed, redirect or escalate cases in accordance with internal procedures
  </li>
  <li>
   Follow company guidelines and stay informed about the brand&rsquo;s service updates
  </li>
  <li>
   Aim to maintain a high level of service quality and customer satisfaction
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Residency in &Idot;stanbul
  </li>
  <li>
   Advanced level of Arabic with good level of English
  </li>
  <li>
   Strong communication and problem solving skills
  </li>
  <li>
   Comfortable using PC and basic CRM tools
  </li>
  <li>
   Ability to learn quickly and work in a dynamic environment
  </li>
  <li>
   Previous experience in customer service or call center roles is a plus
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Advantages
 <br/>
 <br/>
 <ul>
  <li>
   Allianz supplementary health insurance
  </li>
  <li>
   Metropol meal card
  </li>
  <li>
   Discounted MultiSport membership
  </li>
  <li>
   Special promotions at various global brands
  </li>
  <li>
   Shuttle and road fee
  </li>
  <li>
   Stable job and career development opportunities
  </li>
  <li>
   Dynamic and supportive team
  </li>
  <li>
   Flat hierarchical work order in an international structure
  </li>
  <li>
   Referral rewards
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 About Us: TELUS Digital T&uuml;rkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS Digital has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company&rsquo;s services support the full lifecycle of its clients&rsquo; digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.
 <br/>
 <br/>
 <strong>
  Additional Job Description
  <br/>
  <br/>
 </strong>
 Now we are looking for Arabic Speaking Customer Representatives for our FinTech project who will add strength to our team.
 <br/>
 <br/>
 <strong>
  Language Reference
  <br/>
  <br/>
 </strong>
 Arabic
 <br/>
 <br/>
 EEO Statement
 <br/>
 <br/>
 At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
 <br/>
 <br/>
 Equal Opportunity Employer
 <br/>
 <br/>
 At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants&rsquo; qualifications, merits, competence and performance without regard to any characteristic related to diversity.
</div>


Arabic Speaking Customer Representative (FinTech)

Customer Support Specialist

Lavixo

<div><div><b>Company Description:</b></div><div>
Lavixo, an innovative organization in the finance sector, has established a strong reputation. With a large team of dedicated professionals, we provide investment consulting and customized service solutions that prioritize customer satisfaction, delivering high-quality service tailored to each client's unique needs. We are currently recruiting Customer Support Specialists to join our team and provide customer service across our group companies, seeking individuals passionate about delivering exceptional support in multiple languages.</div><div></div><div><b><br>
Role Description:</b></div><div>
This is a fulltime onsite role for a Account Manager As a Customer Support Specialist, you will engage with clients across our group companies. You will use contact center technologies to enhance client experiences and maintain high levels of satisfaction.<br>
<br>
<b>You will be responsible for:</b></div><ul><li>
Handling inbound and outbound calls.</li><li>
Responding to customer inquiries and requests professionally.</li><li>
Delivering excellent customer service to meet performance goals.</li></ul><div></div><div><b><br>
What We Offer:</b></div><ul><li>
Competitive salary and performance bonuses.</li><li>
A professional and supportive work environment.</li><li>
Opportunities for growth and career advancement.</li></ul><div></div><div><b><br>
Requirements:</b></div><ul><li>
Korean in professional level.</li><li>
Proficiency in English (professional working level).</li><li>
Preferably residing in Istanbul with a residence permit.</li></ul><div></div><div><b><br>
Qualifications:</b></div><ul><li>
Language proficiencies.</li><li>
Customer satisfaction and solution-oriented approach.</li><li>
Strong communication skills and preference for teamwork.</li><li>
Proficiency in MS Office.</li><li>
Previous experience in customer support is a plus.</li></ul><div></div><div><br>
We will provide more details about the position during the interview process.</div><div></div><div><b><br>
Learn more about us:</b></div><div>
Visit our website: https://lavixo.com/</div><div></div><div><br>
Join our team and become part of a leading company in customer service excellence!</div><div><b>
Biz Kimiz?</b><br>
</div><div>
2011 y&#305;l&#305; itibariyle Ukrayna&rsquo;da ve 2019 y&#305;l&#305; itibariyle &#304;stanbul/Sar&#305;yer&rsquo;de bulunan ofisimizde online finans alan&#305;nda m&uuml;&#351;terilerimize destek hizmeti vermekteyiz.Herg&uuml;n 200&rsquo;den fazla &ccedil;al&#305;&#351;an&#305;m&#305;z ilgili dilde m&uuml;&#351;terilerimizi arayarak onlara ihtiya&ccedil;lar&#305; do&#287;rultusunda m&uuml;&#351;teri deste&#287;i hizmeti sa&#287;lamaktad&#305;r.<br>
<br>
M&uuml;&#351;terilerimizin beklentilerini nitelikli hizmetle kar&#351;&#305;lamak &ouml;nceli&#287;imizdir. Hizmet kalitemizi s&uuml;rekli geli&#351;tirmek i&ccedil;in teknolojik altyap&#305;m&#305;z&#305; &uuml;st&uuml;n tutmaya ve donan&#305;ml&#305; insan kayna&#287;&#305;m&#305;z&#305; verimli kullanmaya &ouml;zen g&ouml;steririz.<br>
LAVIXO b&uuml;nyesinde ki&#351;ilerin cinsiyetine, etnik k&ouml;kenine, &#305;rk&#305;na, rengine, milliyetine, ekonomik durumuna, siyasi d&uuml;&#351;&uuml;ncesine, dinine ve di&#287;er inan&#305;&#351;lar&#305;na ili&#351;kin ayr&#305;mc&#305;l&#305;k yap&#305;lamaz. &#304;&#351;e al&#305;mlarda ve terfilerde, sa&#287;lanan &ccedil;al&#305;&#351;ma ko&#351;ullar&#305;nda, m&uuml;&#351;terilerle olan t&uuml;m ili&#351;kilerde bu anlay&#305;&#351; ge&ccedil;erlidir. Faaliyetlerimiz &ccedil;er&ccedil;evesinde hangi ortamda bulunursak bulunal&#305;m, ki&#351;i hak ve &ouml;zg&uuml;rl&uuml;klerine sayg&#305; duyar, inan&#305;r ve destekleriz.</div><br>
<b>
About Lavixo:</b><p><br>
2011 y&#305;l&#305; itibariyle Ukrayna&rsquo;da ve 2019 y&#305;l&#305; itibariyle &#304;stanbul/Sar&#305;yer&rsquo;de bulunan ofisimizde online finans alan&#305;nda m&uuml;&#351;terilerimize destek hizmeti vermekteyiz.Herg&uuml;n 200&rsquo;den fazla &ccedil;al&#305;&#351;an&#305;m&#305;z ilgili dilde m&uuml;&#351;terilerimizi arayarak onlara ihtiya&ccedil;lar&#305; do&#287;rultusunda m&uuml;&#351;teri deste&#287;i hizmeti sa&#287;lamaktad&#305;r. M&uuml;&#351;terilerimizin beklentilerini nitelikli hizmetle kar&#351;&#305;lamak &ouml;nceli&#287;imizdir. Hizmet kalitemizi s&uuml;rekli geli&#351;tirmek i&ccedil;in teknolojik altyap&#305;m&#305;z&#305; &uuml;st&uuml;n tutmaya ve donan&#305;ml&#305; insan kayna&#287;&#305;m&#305;z&#305; verimli kullanmaya &ouml;zen g&ouml;steririz. LAVIXO b&uuml;nyesinde ki&#351;ilerin cinsiyetine, etnik k&ouml;kenine, &#305;rk&#305;na, rengine, milliyetine, ekonomik durumuna, siyasi d&uuml;&#351;&uuml;ncesine, dinine ve di&#287;er inan&#305;&#351;lar&#305;na ili&#351;kin ayr&#305;mc&#305;l&#305;k yap&#305;lamaz. &#304;&#351;e al&#305;mlarda ve terfilerde, sa&#287;lanan &ccedil;al&#305;&#351;ma ko&#351;ullar&#305;nda, m&uuml;&#351;terilerle olan t&uuml;m ili&#351;kilerde bu anlay&#305;&#351; ge&ccedil;erlidir. Faaliyetlerimiz &ccedil;er&ccedil;evesinde hangi ortamda bulunursak bulunal&#305;m, ki&#351;i hak ve &ouml;zg&uuml;rl&uuml;klerine sayg&#305; duyar, inan&#305;r ve destekleriz.</p></div>

Korean Speaking Sales Representative

Explore 626+ Customer service representative in Istanbul this November. Find roles across top companies and apply now to boost your career.

626 customer service representative jobs IN Istanbul

Customer Service Representative

FRANSIZCA BİLEN HESAP YÖNETİCİSİ / FRENCH-SPEAKIN' ACCOUNT MANAGER

Customer Service & Supply Chain Representative

Customer Service & Supply Chain Representative

Arabic Speaking Customer Representative (FinTech)

Customer Support Specialist

Korean Speaking Sales Representative