sales executive

service engineer

front office receptionist

account associate

call center agent

customer service representative

Alghanim INDUSTRIES

Date: 5 Aug 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 The Customer Service Representative (CSR) plays a critical role in delivering an exceptional customer experience by providing prompt, professional, and efficient service to all clients. The CSR will handle inquiries, service bookings, complaints, and after-sales support related to automotive services, new vehicle delivery, and repairs. Job Responsibilities
 
Greet and assist customers in a friendly and professional manner.
 
Respond to customer inquiries via phone, email, or in person regarding service appointments, repair status, warranty information, and general automotive services.
 
Schedule and coordinate service appointments, ensuring optimal workshop utilization.
 
Liaise with service advisors and workshop personnel to provide accurate updates to customers regarding vehicle status.
 
Notify customers about service delays, changes, or required approvals for additional repairs.
 
Ensure all customer concerns are logged and addressed promptly.
 
Address customer complaints with a positive attitude and follow through until resolution.
 
Escalate unresolved issues to the Customer Service Supervisor or relevant department for prompt action.
 
Maintain records of customer interactions, feedback, and issues.
 
Candidate Requirements
 
Bachelor’s degree or diploma in Business Administration, Automotive, or related field.
 
Minimum 2 years of experience in a customer service role, preferably in the automotive industry.
 
Knowledge of automotive service processes and terminology is an advantage.
 
Familiarity with CRM systems or Dealer Management Systems (e.g., AutoLine, Kerridge) is preferred.
 
Strong communication and interpersonal skills.
 
Customer-oriented mindset with a positive attitude. <div id='job-id'>Job Id: J/sYCDoxLUMUuT+iyBOEw1uwTOaf7UYewXw3P/iZVwQ0TdZ0YK2rsLTwQOwk+FiN1kV6cbs0GbtuOEAm//yRWLG79EWsDWkfUMT6fEaqDfADGRqRc26RA8kurFY3EVaRJWfsLkwZqzk=</div>

Customer Service Representative

Date: 17 Jul 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.
 Job Responsibilities
 <ul>
<li>Processing all credit transactions for electronics, Furniture and online.</li>
<li>Validate and ensure documentation compliance, and authenticity.</li>
<li>Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.</li>
<li>Ensure accuracy of all calculations.</li>
<li>Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.</li>
<li>Ensure that the Individual monthly sales targets is met.</li>
<li>Ensure that the company standard for customer satisfaction is met and maintained.</li>
<li>Selling related Easy Credit products and Services</li>
<li>Credit collection & instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.</li>
<li>Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )</li>
<li>End-Of-Day Transactions batches.</li>
<li>Cash and K-Net reconciliation at End-Of-Day Batches</li>
</ul>
Candidate Requirements
 <ul>
<li>0 – 2 years of experience.</li>
<li>2-year Diploma in a relevant field.</li>
<li>Customer-centric attitude.</li>
<li>Excellent communication skills.</li>
<li>Basic computer skills.</li>
<li>Bi-lingual (Arabic/English) preferred.</li>
</ul>
Education <div id='job-id'>Job Id: FEVztJrRGKWKsFje/RoMLzUBz5KBBWzJoBFg9qPXxo5ylzBFE8Y3p+T6Gb+cy38mVt/A2PBUVk8dWcDaeEJepCw6UbWIGVZppmUbZbj8KT1NgZYdnPjyXPjCYZDZ1EQBjH7w9id/vj5hPLx7GFDa</div>

Customer Service Representative - Credit

Kargo Box Shipping & Logistics Company

We're Hiring! | Customer Service Representative (Receptionist) Location: Kuwait Company&ndash; A Leading Logistics &amp; Freight Forwarding CompanyWe are looking for a Customer Service Representative (Receptionist) to join our dynamic team. The ideal candidate will be the first point of contact for our clients and play a crucial role in delivering excellent front desk and customer service support.Requirements:<ul><li>Minimum 2 years of experience as a Front Desk Executive / Customer Service Representative in Kuwait</li><li>Strong communication and interpersonal skills</li><li>Fluent in English (Arabic is a plus)</li><li>Presentable, organized, and customer-focused</li><li>Proficient in MS Office and basic office equipment handling</li><li>Must be currently residing in Kuwait with Transferable Visa (18 Ahli preferred)</li></ul>Job Responsibilities:<ul><li>Greet visitors and direct them appropriately</li><li>Answer and route incoming calls professionally</li><li>Handle client inquiries and provide relevant support</li><li>Coordinate with internal departments for smooth communication</li><li>Maintain front office cleanliness and administrative tasks</li></ul>Working Hours: Full-time (Saturday to Thursday)To Apply: Send your CV with the subject &quot;Customer Service Representative - Kuwait&quot; to: cv.recruitment786@gmail.comJob Type: Full-timePay: KD200.000 - KD300.000 per month <div id='job-id'>Job Id: JcLTQdw19ekLurf6sFU9tILPVqYvEhi8CeYrq7yWfEoiOBaH2jtXhU5U94lwmsbbm3nzhTY2Oq2tqz1FRg0QCuSd+EICArcze+MoiTc+04p3rEiLLArxPDT2uWsZ6+hNE+I8myuPdmB8blw=</div>

Customer Service (Receptioniust) Female

<div><div><div>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
</div></div><div><div><div><div>Job Req Number: 97663 
Time Type: Full Time 


As Customer Service Specialist on our Freight Delivery Order Counter team you will play a key role in ensuring smooth import/export processes, efficient cargo handling, and timely coordination with internal and external stakeholders. The ideal candidate will have experience in freight operations, documentation review, and customer communication, especially within seaport and airport logistics environments. 


Responsibilities
<ul>
<li>Review and respond to emails related to Delivery Order Processing:</li>
<li>Coordinate with airport authorities for timely collection and issuance of delivery orders via DSV&rsquo;s freight system.</li>
<li>Support the end-to-end transportation and logistics process from seaport/airport to final delivery destination.</li>
<li>Monitor vessel arrival and ETA to ensure prompt delivery order collection and initiate customs clearance processes.</li>
<li>Examine import/export documentation to determine cargo contents and classify goods into appropriate tariff groups using relevant coding systems.</li>
<li>Verify commercial invoices, packing lists, Certificate of Origin (COO), and local documents for compliance before clearance.</li>
<li>Maintain accurate records in logistics systems related to shipment tracking, duty costs, and deposit file management.</li>
<li>Input customs duty charges and ensure all costing is up to date for internal and external reporting.</li>
<li>Liaise with international agents and logistics partners for shipment updates, problem resolution, and tracking.</li>
<li>Provide excellent customer service by promptly addressing inquiries, resolving issues, and maintaining professional communication</li></ul> 


Qualifications:
<ul>
<li>Minimum 2-3 years of experience in freight forwarding, logistics, or customs clearance.</li>
<li>Familiarity with customs procedures, tariff classification, and international shipping documentation.</li>
<li>Experience using Cargo Wise 1 is highly desirable.</li></ul> 


Competencies
<ul>
<li>Strong coordination and communication skills, both verbal and written.</li>
<li>Ability to multitask in a fast-paced environment and meet deadlines consistently.</li>
<li>Strong organizational and analytical thinking.</li>
<li>Customer-centric approach with a proactive attitude.</li>
</ul>
DSV &ndash; Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.

Start here. Go anywhere

Visit dsv.com</div></div></div></div></div> <div id='job-id'>Job Id: q/6PxrzWDApllTlyDQNrF6kykw41HHlMFwOvIyLiGql1WXJGmjCtZiK1EmLXiyAX3EeXPRMSx1NVYeBvoOUxDWSAuERaryUokCMzLIvxhqflcSHgmwDQGzJQdURwcZIQsklqqBTv/KDaxOGU1hqFNFA=</div>

Customer Service Specialist

Date: 28 Jul 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Call Center Agent is responsible for directing and coordinating enquires of the customers of the automotive division Industries.
 Job Responsibilities
 Plans, directs, coordinates and controls the total number of incoming calls from existing customers
 Attends to enquiries from new prospects and makes outgoing calls
 Opening new job cards related to the service center
 Solving customers problems related to delivery and showroom
 Conduct customer satisfaction surveys
 Forward customer complaints by email to call centre supervisor
 Execute telemarketing campaigns
 Ensure proper call execution in order to maintain highest quality customer service and increase sales
 
Candidate Requirements
 Bilingual - good command of both English and Arabic
 2 year experience in the same field
 Expert in using Microsoft Office applications (Word, Excel and PowerPoint)
 Good communication skills
 Clear voice and pronunciation
 Team player
 Friendly attitude with customers and team members
 Excellent customer service skills
 
Education High School / Diploma <div id='job-id'>Job Id: re0paHMHe8Yx04Pm1SRH8FHLOtq5fvwGDfEXYlbrD/1R2kiEa6A31uNOfDQ2kXcasjLUyl/zj9Krs1YqSAUoZ8pEF0pejoL8IfdzY7zl5587eAcWK//PMVbA</div>

Call Center Agent

Rayan Gate

Job Title: Sales AdvisorWe are seeking a friendly and results-driven Sales Advisor to assist customers, promote products, and help drive sales. The ideal candidate will have strong communication skills, a passion for customer service, and a sales-focused mindset.Responsibilities:<ul><li>Greet and assist customers</li><li>Recommend products and close sales</li><li>Meet sales targets</li><li>Handle inquiries and complaints</li><li>Maintain store appearance</li></ul>Requirements:<ul><li>Experience in sales or customer service preferred</li><li>Good communication skills</li><li>Positive attitude and team spirit</li><li>Flexible to work shifts and weekends</li></ul>Job Types: Full-time, Permanent <div id='job-id'>Job Id: GyUEMHwnEOZ90/+Mn+rjXlmw41wgHJEmeGbWfxYQwlAUSeuZxkPtVvWTsCvwmJbEnqTmPcd/rQkdVqwQcsrE+qnh+NcsHlzv5k86dfr5b54vSjk=</div>

Sales Advisor

Closet Hawally

<ul><li>Our company is seeking to hire Sales Representatives who are interested in the high performance automotive parts industry. Kindly check below the job details.</li></ul>KEY DUTIES &amp; RESPONSIBILITY:<ul><li>Assist customers with product inquiries and sales.</li><li>Facilitate sales process from quotation, sales order to invoicing.</li><li>Communicate with customers and identify their needs to achieve satisfaction.</li><li>Negotiate/close deals and handle complaints or objections.</li><li>Achieve allocated sales target.</li><li>Evaluate customer needs and identify selling possibilities.</li><li>Handle warranty claims.</li><li>Assign installations to the Mechanics team and follow-up on job cards.</li></ul>REQUIREMENTS:<ul><li>Basic Automotive knowledge.</li><li>Arabic native language</li><li>Speaks and writes English.</li><li>Computer Literacy.</li><li>2 years minimum experience in Sales or Customer Service.</li><li>Visa no 18 (transferable)</li><li>Join date: Immediately (preferable).</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul> <div id='job-id'>Job Id: y+ZtRdnHJAY4vfXCiNIW9uoOygLbmPkZicYj5C5iL4peMLVFpj7HaRTFObg/t7yidhf3tutFJ4JUmcsldU5ch8erfViyEnSauvOr0I+Q0zw9VNYV9RxBmyVh</div>

Sales Representative

Explore 318+ Customer service representative in Kuwait this August. Find roles across top companies and apply now to boost your career.