customer service center rep Jobs in Tampa

customer service center rep

senior customer service associate Jobs in Tampa

senior customer service associate

customer service representative

Paradigm Corp

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
 
We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
 
Watch this short video for a brief introduction to Paradigm.
 
The Senior Provider Customer Service Associate serves as a primary point of contact for healthcare providers, ensuring timely, accurate, and empathetic resolution of inquiries related to bill review, payment status, and claims processing. This role requires strong problem-solving skills to investigate complex issues across multiple systems and collaborate with internal departments such as Billing, Medical Bill Review, Finance, and Network Services. The Associate is responsible for thorough documentation, compliance with regulatory standards, and proactive follow-up to ensure provider satisfaction. Additionally, this role supports leadership by identifying trends, escalating systemic issues, and contributing to process improvement initiatives. Success in this position requires excellent communication, attention to detail, and a commitment to delivering exceptional service.
 
DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Serve as initial point of contact for provider inquiries, demonstrating professionalism, empathy, and a commitment to resolution.</li>
<li>Respond to incoming provider calls with a focus on understanding concerns related to bill review, payment status, and claims processing.</li>
<li>Research complex issues across multiple systems and departments to identify root causes and determine appropriate resolutions.</li>
<li>Collaborate with internal teams (e.g. Billing, Bill Review, Finance) to resolve provider issues efficiently and accurately.</li>
<li>Take ownership of cases from intake to resolution, ensuring timely and thorough follow-up and provider satisfaction.</li>
<li>Support manager in identifying trends in provider inquiries and escalate systemic issues or process gaps to leadership.</li>
<li>Support continuous improvement initiatives by providing feedback on provider pain points and workflow inefficiencies.</li>
<li>Support team development by mentoring new associates, sharing best practices, and assisting with informal training.</li>
<li>Maintain up-to-date knowledge of billing guidelines, payment policies, and system workflows to ensure accurate and informed responses.</li>
<li>Document all interactions and resolutions in CRM system in accordance with standard operating procedures and audit standards.</li>
<li>Meet department standards for productivity, including average calls per hour, average handling & wrap up time, abandoned and rejected call stats and passing QA scores.</li>
<li>Comply with and adhere to all regulatory compliance areas, policies and procedures and best practices</li>
<li>Understand and comply with all HIPAA & SOC2 requirements necessary in working with designated PHI.</li>
<li>Perform additional support functions as needed.</li>
<li>Maintain reliable and predictable attendance during scheduled work hours.</li>
<li>Adhere to Company policies and procedures on attendance, including requests for planned time off, reporting sickness, start time and break times.</li>
<li>Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management</li>
</ul>
QUALIFICATION REQUIREMENTS: The qualifications below outline the education, experience, and core competencies required to successfully perform the essential functions of this role. These criteria represent the minimum standards for a qualified candidate and may include both required and preferred attributes.
 <ul>
<li>Minimum 4 years of experience in a high-volume contact center within a healthcare or medical billing environment.</li>
<li>Experience supporting Bill Review platforms desired.</li>
<li>Proven ability to own and resolve complex inquiries independently, including escalated or sensitive provider issues.</li>
<li>Strong focus on first-call resolution, with the ability to assess, troubleshoot, and resolve issues without unnecessary handoffs.</li>
<li>Skilled in de-escalating tense or frustrated interactions with professionalism, empathy, and confidence.</li>
<li>Demonstrated ability to navigate multiple systems and synthesize information to provide accurate, timely responses.</li>
<li>Experience collaborating cross-functionally with internal departments to resolve multi-layered issues.</li>
<li>Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences.</li>
<li>Excellent organizational and prioritization skills, with ability to multi-task; strong problem solving and decision-making skills.</li>
<li>Excellent computer skills (e.g., Outlook, Teams, to be trained on proprietary software); standard office equipment including phones, scanners, laptop/PC, copiers, various computer programs, etc. Proficient in contact center software and telephony systems.</li>
<li>High level of attention to detail, accuracy, and documentation quality.</li>
<li>Ability to mentor or support junior team members, share best practices, and contribute to a positive team culture.</li>
<li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and CRM platforms.</li>
<li>Familiarity with medical terminology is required</li>
<li>Experience in workers’ compensation billing is preferred but not required.</li>
<li>Strong organizational and time management skills; ability to manage competing priorities in a fast-paced environment.</li>
<li>Commitment to compliance standards, including HIPAA, SOC2, and internal IT security protocols.</li>
<li>Able to cooperate and work cohesively with all co-workers, management, and external customers. Able to plan and complete job duties with minimal supervisory direction, utilize sound judgment, tact, diplomacy, and compassion in verbal and written communication.</li>
<li>Ensure confidentiality of all data, including injured worker’s demographics, employee, and operations data.</li>
<li>Able to complete requirements for in-service training</li>
<li>Ability to work at a fast pace in a rapidly changing environment; high level of flexibility and ability to adapt to the changing needs of the business.</li>
<li>Self-starter, ability to work with minimal supervision.</li>
</ul>
Paradigm Benefits: 
<ul>
<li>Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).</li>
<li>Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.</li>
<li>Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.</li>
<li>Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.</li>
<li>Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.</li>
</ul>
Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
 
Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.
 
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Senior Customer Service Associate

Pearce Bespoke

Job descriptionClothier for Pearce BespokeCompany: Pearce BespokePosition: ClothierEmployment Type: 1099 ContractorLocation: Tampa FLAbout Us:Pearce Bespoke is a leading name in personalized fashion, specializing in custom tailoring and bespoke clothing. We cater to individuals who appreciate unique style and quality craftsmanship.Job Description:We are seeking a motivated Part-Time Clothier to join our team. As a Clothier, you will play a crucial role in connecting with clients, understanding their fashion preferences, and guiding them through our bespoke clothing offerings. While prior tailoring experience is beneficial, it is not required. We value a keen interest in fashion and the ability to engage effectively with people.Responsibilities:- Engage with clients to understand their style preferences and clothing needs- Showcase our range of bespoke clothing options and recommend suitable products- Assist clients in measurements and fittings, ensuring a personalized experience- Provide exceptional customer service and build lasting relationships with clients- Collaborate closely with our team to meet client expectations and sales goalsRequirements:- Passion for fashion- Highly motivated with strong interpersonal skills- Comfortable and confident in conversing with diverse clientele- Ability to work independently and manage time effectively- Detail-oriented and committed to delivering excellent customer serviceAdditional Information:- This is a remote position, allowing flexibility in work hours- Compensation will be based on commission, with uncapped commissions.- Lead exciting fitting events and private appointments- Represent a premier mobile custom clothing brand with thousands of fabric options, a perfect fit guarantee, and unparalleled customer service- No sewing or clothing experience needed. Just a passion for luxury fashion and exceptional serviceHow to Apply:Interested candidates should submit their resume and a brief cover letter highlighting their interest in fashion and relevant experience to dlinarte@pearcebespoke.com.At Pearce Bespoke, we believe in celebrating individuality through personalized fashion solutions. Join us in creating unique experiences for our clients and shaping the future of bespoke clothing. Apply today and be a part of our dynamic team!Job Types: Full-time, Part-timePay: $45,000.00 - $150,000.00 per yearWork Location: Remote

Professional Clothier

Hajoca Corporation

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
 
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
 
Hajoca is looking for a Counter Salesperson at their Tampa, FL location.
 
Counter Salesperson – Join Our Team!
 Are you a people-person who enjoys solving problems and making customers happy? Do you have a knack for sales and a desire to grow in a fast-paced, hands-on environment? If so, we want to meet you!
 We're looking for a Counter Salesperson who thrives on great customer service, has strong product knowledge (or a willingness to learn!), and is motivated to help customers get exactly what they need — every time.
 
What You’ll Do: 
As a key member of our sales team, you’ll be the face of our branch — greeting customers, assisting with purchases, and ensuring they leave with confidence and satisfaction.
 
You will: 
<ul>
<li>Greet and assist walk-in customers with product selection and order pickup.</li>
<li>Accurately process sales orders and ensure timely, correct fulfillment.</li>
<li>Build strong relationships with new and existing customers.</li>
<li>Provide reliable information on product specs, pricing, and availability.</li>
<li>Keep the sales counter clean, organized, and well-stocked.</li>
<li>Monitor inventory levels and communicate low stock to management.</li>
<li>Assist with phone inquiries, warehouse stocking, and pulling orders.</li>
<li>Handle returns and process transactions per company policy.</li>
<li>Always follow safety protocols and complete required training.</li>
</ul>
What We’re Looking For: 
<ul>
<li>1+ year experience in customer service or counter sales (industry experience is a plus!)</li>
<li>Friendly, dependable, and proactive with a customer-first attitude.</li>
<li>Solid communication and listening skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Comfortable using basic math and computer systems for order processing.</li>
<li>Willingness to learn about tools, materials, and warehouse operations.</li>
<li>Bilingual or multilingual candidates are a plus!</li>
</ul>
Why Join Us?
 <ul>
<li>Supportive Team Environment – Work with people who value collaboration and helping each other succeed.</li>
<li>Hands-On Learning – Grow your product knowledge and build your sales skills on the job.</li>
<li>Stability + Growth – Join a company where hard work is recognized, and opportunities to advance are real.</li>
<li>Competitive Pay + Benefits – We offer a competitive compensation package and benefits to support your success.</li>
</ul>
Ready to Join Us?
 If you're ready to bring energy, enthusiasm, and great customer service to our team, apply today! We’d love to hear from you.
 
The benefits of working with us: 
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
 
Full-time benefits (for team members working 30 or more hours per week):
 
<ul>
<li>Medical, dental, vision, and prescription coverage</li>
<li>Accident and Hospital Indemnity coverage</li>
<li>Life insurance and Long Term Disability</li>
<li>Pre-tax accounts for healthcare and dependent care</li>
<li>Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)</li>
<li>Paid pregnancy and parental leave</li>
<li>Paid day of community service</li>
</ul>
Full-time and part-time benefits: 
<ul>
<li>401(k)</li>
<li>Retirement cash account with company contributions</li>
<li>Targeted training programs focused on your personal and professional growth</li>
<li>Company wellness program</li>
<li>Employee discounts</li>
<li>College tuition benefits</li>
<li>Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.</li>
</ul>
EEOC Statement
 Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
 
Background Screening Statement
 We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

Counter Salesperson

BayCare Health System

<div><div><div><div>Join the team that is revolutionizing health care &ndash; BayCare Health System
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that&rsquo;s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title: Customer Service Center Rep
Facility: Remote - MUST RESIDE IN THE STATE OF FLORIDA
This position requires a MANDATORY two-week in person training in Tampa and Clearwater.
Responsibilities:
<ul><li>Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts.
</li><li>Responsible for quickly determining the needs of the customer. Other marketing and non-marketing related duties as assigned.</li></ul>
BayCare offers a competitive total reward package including:
<ul><li>Benefits (Medical, Dental, Vision)</li><li>
Paid Time Off</li><li>
Tuition Assistance</li><li>
401K Match and additional yearly contribution</li><li>
Annual performance appraisals and team award bonus</li><li>
Family resources and wellness opportunities</li><li>
Community perks and discounts</li></ul>
Education
<ul><li>Required- High School or Equivalent</li><li>
Preferred - Associates Degree</li></ul>
Experience
<ul><li>Preferred - Call Center 1 Year</li><li>
Preferred - Customer Service 1 Year</li><li>
Preferred - Healthcare 1 Year</li></ul>
Facility: BayCare Health System, Access Center-BMGS
Location: MUST RESIDE IN THE STATE OF FLORIDA
Status: Full Time, Exempt: No
Shift Hours: 8:00AM - 5:00PM
Weekend Work: None
On Call: No
How often will this team member be working remotely? Always
Equal Opportunity Employer Veterans/Disabled</div></div></div></div>

Customer Service Center Rep

Gallagher

<div>Introduction 
<div>
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what&rsquo;s right.</div><div>
</div><div>
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.</div><div>
</div><div>
At Gallagher, you&rsquo;ll find more than a job; you&rsquo;ll find a culture built on trust, driven by collaboration, and sustained by the belief that we&rsquo;re better together. Whether you join us in a client-facing role or as part of our corporate team |our brokerage division, our benefits and HR consulting division, or our corporate team, you&rsquo;ll have the opportunity to grow your career, make an impact, and be part of something bigger.</div><div>
</div><div>
Experience a workplace where you&rsquo;re encouraged to be yourself, supported to succeed, and inspired to keep learning. That&rsquo;s what it means to live The Gallagher Way.
</div> 
Overview<div> 
Your Way Insurance is a people-first organization built on compassion, integrity, and service. Our greatest strength lies in our talented and driven team, dedicated to helping seniors find Medicare plans that truly fit their needs, the right way. Through our one-stop shopping experience, we make it easy to compare top national health insurance carriers and choose coverage with confidence.</div><div></div><div> 
Now part of Gallagher, a global leader in insurance, risk management, and consulting, you&rsquo;ll join a network of professionals committed to empowering individuals, businesses, and communities to thrive. Whether you're supporting clients directly or contributing behind the scenes, you'll be part of a culture defined Your Way: shared values, excellence, and a passion for doing what's right.</div><div></div><div> 
We believe every candidate brings something unique to the table, including you. This is a remote position located anywhere in the United States.</div> 
 
How you'll make an impact 
<ul><li>
Conduct personalized needs analyses for customers to understand their Medicare.</li><li>
Walk customers through various Medicare plan options and help them make informed decisions.</li><li>
Enroll customers into the best-fitting Medicare plan, ensuring a seamless and efficient process.</li><li>
Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.</li><li>
Stay up to date with the latest Medicare regulations and industry trends to provide accurate information to customers.</li><li>
Collaborate with a team of experienced professionals to enhance overall customer satisfaction and achieve team goals.</li></ul><div>
 Why Join YourWayInsurance:</div><ul><li>
Comprehensive Training: Benefit from a multi-week training and on-boarding process to equip you with the knowledge and skills required to excel in your role.</li><li>
Licensing Support: We provide paid insurance licensing to help you kick-start your career as a Medicare Consultant.</li><li>
Inbound Calls: Enjoy working with pre-qualified leads through inbound calls, eliminating the need for cold calling.</li><li>
Incentives and Contests: Take part in various contests and incentives to boost your performance and earn additional rewards.</li><li>
Residuals: Start earning residual income from Year 1, providing ongoing financial stability.</li><li>
Flexible Hourly Rate starting at $21.00 depending on experience</li><li>
$30-$100 bonus per sale</li></ul>
 
About You<div> 
Required: High School diploma or equivalent. Bachelor's degree preferred. Minimum 6 months experience as a Licensed Medicare Advisor. Must have health licensed obtained in resident state prior to start and in good standing. Ability to work overtime as business needs required.</div><ul><li>
Demonstrated commitment to customer service and customer satisfaction.</li><li>
Exceptional verbal communication skills can explain complex information clearly</li><li>
Empathetic and compassionate approach towards customers, ensuring a supportive environment throughout the consulting process.</li><li>
Results-oriented attitude with a strong drive to succeed and exceed sales targets.</li><li>
Sales experience in a related field is preferred but not required.</li></ul>
 
Compensation and benefits 
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you&rsquo;ll get, depending on your job level these benefits may improve:
<ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div>
Other benefits include:</div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</div><div></div><div> 
We value inclusion and diversity</div>
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</div>

Medicare Sales Advisor

Indoor Envrionmental Technologies

About UsWe are a growing indoor environmental testing company specializing in mold inspections, indoor air quality testing, and environmental assessments for both residential and commercial clients. Our mission is to deliver accurate, science-based results that help our clients make informed decisions about the health and safety of their buildings.As demand for healthy indoor environments continues to rise, we&rsquo;re looking for a motivated Sales Representative to join our team. You&rsquo;ll focus on building strong relationships with remediation contractors, restoration companies, and commercial property managers.What You&rsquo;ll Do<ul><li>Prospect and develop new business within the restoration, remediation, and property management industries.</li><li>Conduct in-person visits, phone outreach, and networking to generate new accounts.</li><li>Present and promote our testing services with professionalism and technical accuracy.</li><li>Manage a sales pipeline and follow up with clients to ensure satisfaction.</li><li>Collaborate with the testing and scheduling teams to ensure a seamless client experience.</li><li>Track all sales activity in CRM software and report progress to management.</li><li>Meet or exceed monthly and quarterly sales goals.</li></ul>What We&rsquo;re Looking For<ul><li>2+ years of B2B sales or business development experience (environmental services, restoration, construction, or related industry preferred).</li><li>Excellent interpersonal and communication skills.</li><li>Self-motivated and results-driven.</li><li>Ability to work independently and manage time effectively.</li><li>Valid driver&rsquo;s license and reliable vehicle.</li></ul>Ideal Candidate<ul><li>Existing network in restoration, remediation, or building management preferred.</li><li>Proven track record in outside sales or business development.</li><li>Entrepreneurial mindset &mdash; motivated by performance-based income.</li><li>Professional, reliable, and customer-service oriented.</li></ul>Compensation &amp; Benefits<ul><li>Base Salary: $35,000 per year</li><li>Commission: 10&ndash;15% on gross profit (uncapped)</li><li>Bonuses: Quarterly and new client bonuses</li><li>On-Target Earnings: $80,000&ndash;$100,000+ per year</li><li>Perks: Mileage reimbursement, flexible schedule, and growth opportunities</li></ul>Why You&rsquo;ll Love Working With Us<ul><li>Sell a service that genuinely improves indoor health and safety.</li><li>Be part of a small, passionate team that values integrity and performance.</li><li>Significant autonomy &mdash; no micromanagement, just results.</li><li>No reporting bureaucracy &mdash; you own your pipeline.</li><li>Growth potential as the company expands into new territories.</li></ul>Job Types: Full-time, Part-timePay: $40,000.00 - $100,000.00 per yearExpected hours: 20 &ndash; 40 per weekWork Location: In person

Sales Representative – Indoor Environmental Testing / Mold & Air Quality Services

Jeffrey Allen Inc

If you are looking to join a stable company with growth potential for you and your career, that treats its employees like family, this is your opportunity. Jeffrey Allen Inc is one of the world&rsquo;s largest dealers of small-wheeled utility vehicles and golf carts, now in business for over 50 years.We offer a competitive compensation plan and an exceptional benefits package that offers health insurance, dental &amp; vision insurance, life insurance, disability insurance, Flex Spending accounts, 401k retirement savings plan, paid holidays, paid vacation time, paid sick time, and more.Compensation:<ul><li>COMMISSION EARNED ON ALL SALES. THERE IS NO CAP ON COMMISSION EARNINGS.</li><li>Company Vehicle Provided</li><li>Florida Blue medical insurance plans available with company contribution</li><li>Additional insurance options include: vision, dental, Aflac-style hospitalization / critical illness / disability insurance, life insurance, Flex Spending, Dependent Care Savings Account, and more</li><li>Spouse and dependents can be added to most benefit plans</li><li>Most benefit plans are pre-tax</li><li>401k retirement savings plan available</li><li>Paid vacation time</li><li>Paid sick time</li><li>Paid holidays</li><li>Additional bonuses for years of tenure</li></ul>Job Description:The Commercial Sales Representative is responsible for all sales activities in the commercial, industrial, government, and education market segment. This includes lead generation, prospecting, cold calling, follow ups, and managing closed deals through the fulfillment process.Responsibilities:<ul><li>Solicits and develops new accounts through research, cold calling, referrals and networking. Retains and grows existing accounts through hands-on account management and development of business solutions.</li><li>Receives and responds to inbound leads by phone, email, and in-store visit. Follows up after initial contact to close the sale.</li><li>Manages profit margins to remain within defined company ranges. Has fiscal responsibility for car sales and accepts responsibility for profit and loss.</li><li>Manages the customer selection and deal negotiation process, including financing/leasing options and equipment trade-in valuations.</li><li>Quotes accurate fulfillment lead times based on input from, and coordination with, the Service department, Parts department, and store management.</li><li>Prepares accurate deal paperwork, including financing application and documents. Manages all customer communication regarding payments/financing and status of the order until product is delivered.</li><li>Quality checks the product before final delivery.</li><li>Participates in delivery of product to customer site and in-services customer on proper operation and basic maintenance.</li><li>Inputs customer contact events in the company CRM software.</li><li>Assists with the intake process for new and used golf car inventory including unloading, recordkeeping and photos, condition assessment, staging and tagging.</li><li>Occasionally delivers product to customers using a pickup truck and trailer (company vehicle) when necessary.</li><li>Supports the store team by filling in as Consumer Sales Rep in the showroom when necessary.</li><li>Participates in periodic inventory counts for both golf cars and parts, as well as financial audits and sales research projects.</li><li>Develops marketing strategies to help increase sales of new and used inventory. Coordinates marketing efforts with VP of Sales, Marketing Manager and store's General Manager.</li><li>Participates in off-site marketing events including product demonstrations, trade shows, and other events (some of these may be on nights and weekends).</li><li>Delivers outstanding customer service to both customers and internal teams/departments.</li><li>Participates in all training required by manufacturers and company.</li><li>All other duties as assigned by store General Manager or Vice President of Sales.</li><li>The normal work schedule is Mon-Fri 8am-5pm but as a salaried employee and a sales professional, you may need to work more than 40 hours per week, especially during busy season.</li><li>Occasional travel may be required for training or company meetings or marketing events, sometimes with an overnight stay required. This is generally limited to a few times per year.</li><li>Occasional weekend shifts may be required, especially for sales events. This is generally limited to a few times per year.</li><li>Regular travel throughout the territory region (from Broward County south to Monroe County) to meet customers is required.</li></ul>Required Skills:<ul><li>Knowledge and confidence in B2B sales, relationship selling, and multi-product-line sales. Confidence and ability to close new accounts by cold calling and prospecting.</li><li>Experience in commercial equipment sales is a plus.</li><li>Aggressive follow-up and proven sales closing skills.</li><li>Ability to understand assignments given and develop a plan to achieve goals and targets assigned.</li><li>Ability to work independently and within a team.</li><li>Professional, customer-focused, quality-oriented, and committed to excellence in both the sales and fulfillment process.</li><li>Driven and self-motivated to succeed.</li><li>Ability to manage time to complete all work assigned while meeting or exceeding deadlines.</li><li>Excellent communication skills, both written and verbal. Excellent presentation and sales negotiation skills.</li><li>Must exhibit good judgment: Know when to escalate issues and to whom. Research the facts prior to taking action or making a decision.</li><li>Must be reliable and report to work, appointments and meetings on time.</li><li>Must be a team player.</li><li>Job-related experience with Microsoft Office products, CRM software and/or ERP systems.</li><li>Must be versatile and perform &ldquo;whatever it takes&rdquo; regardless of job title or job description.</li></ul>Required Education &amp; Experience:<ul><li>High School Diploma or equivalent certificate</li><li>5+ years of sales experience. (Some experience in B2B/Government/Education segment experience is preferred.)</li><li>Experience in equipment or industrial machinery sales is a plus.</li><li>Clean background check</li><li>Current valid Florida driver&rsquo;s license, acceptable driving record</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Outside Sales Rep - B2B Commercial, Industrial, Government, Education

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