customer service representative

State of Missouri

<div>Job Summary - Why you&rsquo;ll love this position
<p><b>DOR VISION: To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs.</b></p>
<p></p><p><b>HOW THIS POSITION SUPPORTS THE DEPARTMENT&rsquo;S VISION:</b></p>
<p>The Missouri Department of Revenue is seeking motivated and customer-focused individuals to join our team as an <b>Associate Customer Service Representative</b> or <b>Customer Service Representative</b>. This combined posting allows applicants to be considered for either position based on qualifications and experience. Both roles are essential in providing exceptional service to Missouri taxpayers and ensuring accurate and timely processing of transactions.</p>
<p></p>Responsibilities - What you&rsquo;ll do
<p><b>DUTIES PERFORMED TO SUPPORT THE DEPARTMENT&rsquo;S VISION:</b></p>
<ul><li>Respond to inquiries from taxpayers via phone, email, live chat, written correspondence, and in-person regarding laws, forms, and procedures as they pertain to the Department of Revenue.</li>
<li>Assist customers with applications, forms, and resolving account issues.</li>
<li>Review and process tax documents and payments for accuracy and compliance.</li>
<li>Research and resolve discrepancies or complex customer issues using department systems and resources.</li>
<li>Maintain detailed records of customer interactions and transactions.</li>
<li>Provide clear and courteous communication while adhering to Department of Revenue policies and state regulations.</li>
</ul><p><b>CORE COMPENTENCIES NEEDED:</b></p>
<ul><li><b>Customer Focus:</b>
<ul><li>Demonstrates a commitment to meeting customer needs and providing exceptional service.</li>
</ul></li><li><b>Adaptability:</b>
<ul><li>Adjusts to changing priorities, procedures, and technologies with ease.</li>
</ul></li><li><b>Attention to Detail:</b>
<ul><li>Ensures accuracy in data entry, documentation, and communication.</li>
</ul></li><li><b>Problem Solving:</b>
<ul><li>Identifies issues quickly and develops effective solutions.</li>
</ul></li><li><b>Teamwork:</b>
<ul><li>Collaborates effectively with colleagues to achieve departmental goals.</li>
</ul></li><li><b>Integrity:</b>
<ul><li>Maintains confidentiality and adheres to ethical standards in all interactions.</li>
</ul></li><li><b>Communication:</b>
<ul><li>Clearly conveys information in both verbal and written formats.</li>
</ul></li></ul>Qualifications - All you need for success
<p><b>QUALIFICATIONS:</b></p>
<p><b>Associate Customer Service Representative (Entry-Level):</b></p>
<ul><li>High school diploma or equivalent</li>
<li>Strong communication and problem-solving skills</li>
<li>Ability to learn and apply laws, rules, and procedures as they pertain to the Department of Revenue</li>
<li>Basic computer skills and attention to detail</li>
</ul><p><b>Customer Service Representative (Experienced Level):</b></p>
<ul><li>High school diploma or equivalent; some college coursework preferred</li>
<li>One year of experience in customer service or clerical work, preferably in a tax or government setting</li>
<li>Proficiency in interpreting and explaining complex regulations and policies</li>
<li>Advanced computer skills and ability to handle multiple systems simultaneously</li>
</ul><p></p><p><b>Additional Information:</b></p>
<ul><li>Training will be provided for both positions</li>
<li>Salary and classification will be determined based on qualifications and experience</li>
<li>Opportunities for advancement within the Department of Revenue</li>
</ul>Job Details - More reasons to love this position
<p>The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.</p>
<p><i>Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift or time-of-service pay).</i></p>
Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
<p><b>PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:</b></p>
<p>The Missouri Department of Revenue Human Resources office at (573) 751-1291.
</p><p><i>The State of Missouri is an equal opportunity employer.</i></p>
The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.</div>

Customer Service Representative - 5044182

SupportNinja

<div>
 <p>
  <em>
   Join a mission‑driven team where every conversation makes a real difference&mdash;helping people live healthier, happier lives while building your career in customer service. With remote flexibility, continuous training, and clear growth opportunities, this role is more than a job&mdash;it&rsquo;s your chance to grow, thrive, and make an impact.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Setup &amp; Requirements
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Location:
   </strong>
   Remote (United States)
  </li>
  <li>
   <strong>
    Hours of Operation:
   </strong>
   Tuesday&ndash;Saturday, 7:00 AM &ndash; 7:00 PM EST (shifts scheduled within this window)
  </li>
  <li>
   <strong>
    Equipment:
   </strong>
   Bring Your Own Device (BYOD)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What does a day in the life of a Customer Service Representative look like?
  </strong>
 </p>
 <ul>
  <li>
   Respond promptly and professionally to customer inquiries via phone, email, and outbound calls
  </li>
  <li>
   Provide accurate information about products and services to help customers make informed decisions
  </li>
  <li>
   Resolve customer issues efficiently, ensuring timely solutions that meet or exceed expectations
  </li>
  <li>
   Follow up with customers to confirm concerns have been fully addressed and resolved
  </li>
  <li>
   Document all interactions thoroughly and accurately in the organization&rsquo;s CRM system
  </li>
  <li>
   Adhere to company policies and procedures, maintaining compliance and consistency in every interaction
  </li>
  <li>
   Achieve and exceed performance targets by meeting KPIs related to customer satisfaction, response times, and resolution rates
  </li>
  <li>
   Engage in continuous learning through training programs and knowledge modules to stay current on products, services, and processes
  </li>
  <li>
   Collaborate with cross‑functional teams to resolve complex issues and improve the overall customer journey
  </li>
  <li>
   Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
  </li>
  <li>
   Perform additional duties as assigned, contributing to the team&rsquo;s success and organizational goals
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are the required qualifications for a Customer Service Representative II?
  </strong>
 </p>
 <p>
  To succeed in this role, candidates should demonstrate the following:
 </p>
 <ul>
  <li>
   <strong>
    Customer Service Experience
   </strong>
   : At least 1 year
   <strong>
    of prior customer service experience
   </strong>
   , preferably in a call center environment.
  </li>
  <li>
   <strong>
    Communication Skills
   </strong>
   : Strong verbal and written communication abilities, with the capacity to engage customers clearly and professionally.
  </li>
  <li>
   <strong>
    Technical Proficiency
   </strong>
   : Comfortable using computers and a variety of software applications to manage customer interactions.
  </li>
  <li>
   <strong>
    CRM Knowledge
   </strong>
   : Prior experience with Customer Relationship Management (CRM) systems is preferred.
  </li>
  <li>
   <strong>
    Outbound Call Experience
   </strong>
   : Proven ability to handle outbound calls effectively.
  </li>
  <li>
   <strong>
    Multi‑Channel Support
   </strong>
   : Experience providing support through both
   <strong>
    email and voice channels
   </strong>
   is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ninja Perks and Benefits
  </strong>
 </p>
 <ul>
  <li>
   Competitive Salary
  </li>
  <li>
   Remote Work-Setup
  </li>
  <li>
   Medical, dental and vision insurance
  </li>
  <li>
   Paid time off, birthday leave
  </li>
  <li>
   Opportunities for skills training and personal and professional development
  </li>
  <li>
   Employee Referral Program
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Experience
  <em>
   infinite fun
  </em>
  so you can have
  <em>
   infinite growth
  </em>
  . Discover
  <em>
   A Better Way to Grow
  </em>
  ! Are you ready?
 </p>
 <p>
  <strong>
   Fast-track your application for the Customer Service Representative Role and dive straight into your next big opportunity, Access your Instant Interview here: https://alpharun.com/i/31YF0B6yZt6BfrkvWnTfa
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Disclaimer:
  </strong>
 </p>
 <p>
  The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
 </p>
 <p>
  <br/>
 </p>
 <p>
  SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
 </p>
</div>


Customer Service Representative

FYZICAL

<p></p><div><div><p>Why You'll Love This Job</p>
If you have a passion for helping others and enjoy interacting with the public, FYZICAL has a Customer Service Representative opening in Alpena, MI, that is a perfect fit for you!<br>
<br>
As the first and last person our clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. This front desk position is fast paced, multifaceted and integral to the smooth operation of the therapy services. An exceptional candidate will have fluent computer skills, have the ability to connect with customers on the phone and in person and will have great attention to detail. We can train for the rest.<br>
<br>
This excellent opportunity will only be posted until 3/19/2026! Apply today!<br>
<br>
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.<br>
<br>
Starting Salary 15.00 - 17.00 hr. Plus benefits, paid sick and vacation<br>
<p>Responsibilities</p>
<ul><li>Handle patient scheduling, appointments, multi-phone line</li><li>
Gather new patient data; keep track of all patient referrals</li><li>
Disseminate information to patients; act as a go-between for patients and physicians</li><li>
Send and keep a log of all reports sent to doctors</li><li>
Collect all payments; insurance verification</li><li>
Collect/open mail; distribute mail to proper areas/people</li><li>
Send benefits paperwork to billing companies</li><li>
Handle all scheduling and ensuing communication</li><li>
Answer phones, act as a patient liaison, answer any questions from potential or current patients<br>
</li><li>
Collect new patient intake information; track all clinic referrals<br>
</li><li>
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company</li><li>
Communicate with the office manager and clinicians about scheduling/patient arrival</li></ul>
<p>Skills &amp; Qualifications</p>
<ul><li>High school diploma or equivalent</li><li>
Demonstrated strong computer skills</li><li>
Valid driver's license and reliable transportation</li><li>
Great communicator and multitask-er, detail-oriented</li><li>
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain</li><li>
Great demeanor, strong integrity and compassion</li></ul></div><br>
<div></div>
<p>Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation. Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation&mdash;in large cities, rural communities, and small towns&mdash; FYZICAL teams are achieving amazing results for their patients and careers.</p></div>

CUSTOMER SERVICE REPRESENTATIVE

Circle K

<div>Store 2709756: 801 S Semoran Blvd, Orlando, Florida 32807<p></p><h1 class="jobSectionHeader"><b>
Shift Availability</b></h1>
Evenings &amp; Overnight<p></p><p><b><br>
Time Type</b></p>
Part time<p></p><p><b>
Customer Service Representative</b></p><p>
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.</p><p></p><p><b>
As a Customer Service Representative, you will enjoy:
</b></p><ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Weekly Bonus Potential</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul><p></p><p><b>
Your key responsibilities:</b></p><p>
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.</p><p>
Provide regular and predicable onsite attendance.</p><p>
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!</p><p><b><br>
You are good at:</b></p><ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li></ul><p></p><p><b>
Great if you have:</b></p><ul><li>
Retail and customer service experience</li><li>
Sales associate or cashiering experience</li><li>
High school diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Circle K is an Equal Opportunity Employer.</b><br>
<b>The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</b></h2><p></p><p>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:</p><p></p><p>
In English</p><p></p><p>
In Spanish</p></div>

<div>Store 2709537: 1900 N. Scottsdale Rd., Tempe, Arizona 85281<p></p><h1 class="jobSectionHeader"><b>
Shift Availability</b></h1>
Flexible Availability<p></p><p><b><br>
Time Type</b></p><p></p><p><b>
Customer Service Representative</b></p><p>
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.</p><p></p><p><b>
As a Customer Service Representative, you will enjoy:
</b></p><ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Weekly Bonus Potential</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul><p></p><p><b>
Your key responsibilities:</b></p><p>
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.</p><p>
Provide regular and predicable onsite attendance.</p><p>
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!</p><p><b><br>
You are good at:</b></p><ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li></ul><p></p><p><b>
Great if you have:</b></p><ul><li>
Retail and customer service experience</li><li>
Sales associate or cashiering experience</li><li>
High school diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Circle K is an Equal Opportunity Employer.</b><br>
<b>The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</b></h2><p></p><p>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:</p><p></p><p>
In English</p><p></p><p>
In Spanish</p></div>

High Country Bank

<div>Position Description:
<div><i>Job Title: Customer Service Representative</i></div><div><i>
Department/Location: Frontline Operations/Longmont, CO</i></div><div><i>
Primary Supervisor: Customer Service Manager</i></div><div><i>
Secondary Supervisor(s): Assistant Vice President of Electronic Banking/ Longmont Market President
</i></div><div><i>FLSA Classification: Non-Exempt
</i></div><div><i>Salary Grade: $22 - $29 (hourly)</i></div><div></div><div><br>
</div><div><b>
Position Summary:
</b></div><div>The Customer Service Representative is responsible for providing exceptional service by assisting customers with a variety of banking needs. This includes resolving issues related to debit cards and online banking, as well as opening new accounts. The Customer Service Representative also processes financial transactions such as deposits, withdrawals, and other routine banking activities. This position requires strong attention to detail, knowledge of cash handling procedures, and a thorough understanding of the banks products and services, while also serving as a resource and supporting the Frontline team. The ideal candidate will maintain a customer-first attitude and ensure each interaction is handled efficiently, accurately, and courteously. This is NOT a supervisory position.</div><div>
________________________________________
</div><div><b>Duties and Responsibilities:
</b></div><div>Assist clients with routine banking inquiries such as account balances, transactions, deposits, withdrawals, and loan information
</div><div>Support branch operations goals and collaborate with team members to provide excellent service and build strong customer relationships
</div><div>Demonstrate strong knowledge and proficiency in all software required to perform NuPoint Teller and CSR functions.
</div><div>Open and maintain a variety of account types, including savings, checking, commercial checking, Safe Deposit Boxes, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and debit cards.
</div><div>Assist customers with account maintenance requests such as address changes, beneficiary updates, and account ownership changes.
</div><div>Assist customers with enrollment and troubleshooting across all remote banking channels.
</div><div>Resolve issues related to customer accounts, remote banking access, and debit card usage.
</div><div>Possess advanced knowledge of all bank products and services to effectively assist and advise customers.
</div><div>Perform customer services such as ordering debit cards and checks, and processing stop payment orders. Perform account withdrawals and disburse funds after verifying identification, signatures, and account balances.
</div><div>Answer inquiries regarding checking, savings, and other bank-related products and services.
</div><div>Accept deposits, loan payments, and safe deposit box payments, ensuring transaction accuracy.
</div><div>Prepare, verify, and issue bank checks.
</div><div>Accurately enter transactions into the banks recordkeeping system and issue customer receipts.
</div><div>Evaluate checks for proper endorsements, dates, payees, and legal authenticity.
</div><div>Calculate and reconcile daily transaction totals using appropriate systems.
</div><div>Maintain a secure and organized workspace to protect negotiables and confidential customer information.
</div><div>Perform occasional opening and closing procedures for the branch.
</div><div>Assist management with training and mentoring of operations staff.
</div><div>Support branch security and internal auditing procedures.
</div><div>Identify and act on opportunities to promote additional banking products and services.
</div><div>Open and close customer accounts as needed.
</div><div>Answer multi-line phone system and promptly check, return, and document voicemails as needed.
</div><div>Identify opportunities to refer customers to other departments (e.g., loans, investments).
</div><div>Participate in ongoing training and professional development to stay current on bank policies, procedures, and regulatory requirements. Monitor and Input into operational logs, including:
</div><div>o Mail Log
</div><div>o Night Drop Log
</div><div>o Cash Advance Log
</div><div>o Money Order Log
</div><div>Assisting with daily vault balancing and buy/sell transactions with the Federal Reserve Bank.
</div><div>Assist with ATM balancing/filling as needed.
</div><div>Processing domestic/international wire transfers.
</div><div>Process savings bond redemptions.
</div><div>Other duties as assigned.
</div><div>________________________________________
</div><div><b>Compliance Requirements:
</b></div><div>Ensure Compliance with all internal controls and established policies and procedures.
</div><div>Ensure and understand Teller compliance requirements of Bank Secrecy Act (BSA)/Office of Foreign Assets Control Regulations (OFAC); Reporting of Currency Transactions (CTR); Reporting of Suspicious Activity (SAR); Monetary Instrument Log/Customer Identification/Customer Due Diligence (CDD); Anti Money Laundering Regulations; Identity Theft Prevention; Unfair, Deceptive, Abusive Acts or Practices (UDAAP); and Deposit Regulations (Reg CC, E, P).
</div><div>Report suspicious activity and potential fraud to the appropriate department
</div><div>________________________________________
</div><div><b>Soft Skills (Interpersonal &amp; Professional):
</b></div><div>Excellent verbal and written communication skills.
</div><div>Excellent math skills.
</div><div>Trustworthiness and the ability to act with integrity.
</div><div>Excellent customer service and interpersonal skills.
</div><div>Ability to work independently and as part of a team.
</div><div>Strong organizational and time management skills.
</div><div>High level of integrity and confidentiality.
</div><div>________________________________________
</div><div><b>Cognitive &amp; Technical Skills:
</b></div><div>Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
</div><div>Comfortable using industry-specific software or tools.
</div><div>Familiarity with standard office equipment (phones, copiers, scanners)
</div><div>Ability to learn and apply new technologies or systems quickly.
</div><div>________________________________________
</div><div><b>Education and Experience:
</b></div><div>High school diploma or equivalent is required.
</div><div>Previous experience working directly with the public is preferred.
</div><div>________________________________________
</div><div><b>Physical &amp; Other Abilities:
</b></div><div>Must be able to lift up to 50 pounds at times.
</div><div>Ability to sit or stand for extended periods.
</div><div>Must maintain professional appearance and dress code standards.
</div><div>Willingness to work flexible hours, including evenings or weekends, if required.
</div><div>Reliable transportation (if travel or multi-location coverage is necessary).
</div><div>________________________________________
</div><div><b>Work Environment:
</b></div><div>This position operates in a professional office environment and requires interaction with customers, staff, and leadership. The role may require occasional extended hours and weekend availability, particularly during staffing shortages or peak periods.
</div><div>________________________________________
</div><div><b>Benefits:
</b></div><div>Paid time Off
</div><div>Sick Time Off
</div><div>Medical, Dental, and Vision
</div><div>$35,000 Employer Paid Life Insurance Policy
</div><div>Voluntary Life, STD, LTD, and other supplemental benefit options.
</div><div>Flexible Spending Account (FSA), Health Savings Account (HSA) Must Enroll into Medical Plan for Eligibility.
</div><div>401k
</div><div>Employee Stock Ownership Plan
</div><div>________________________________________
</div><div><b>Qualifications: </b>Must meet FDIC standards and Bank requirements; must comply with all company policies, including its handbook, and maintain the ability to meet like standards and requirements throughout term of employment.</div><div>
________________________________________</div><div><b>
Affirmative Action Program / Equal Opportunity Statement:</b> It is the policy of High Country Bank not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as &quot;protected veterans.&quot; It is also the policy of High Country Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment. Furthermore, the company will provide qualified applicants and employees who request an accommodation due to a disability with reasonable accommodations, as required by law.
</div><div>High Country Bank prohibits harassment of employees and applicants because they are individuals with disabilities or protected veterans. High Country Bank also prohibits retaliation against employees and applicants for filing a complaint, opposing any discriminatory act or practice, assisting or participating in any manner in a review, investigation, or hearing or otherwise seeking to obtain their legal rights under any Federal, State, or local EEO law requiring equal employment opportunity for individuals with disabilities and protected veterans. Prohibited retaliation includes, but is not limited to, harassment, intimidation, threats, coercion or other adverse actions that might dissuade someone from asserting their rights.
</div><div>As CEO of High Country Bank, I am committed to the principles of affirmative action and equal employment opportunity. In order to ensure dissemination and implementation of equal employment opportunity and affirmative action throughout all levels of the company, Mercedes Jones has been assigned Vice President of Human Resources duties for High Country Bank. One of the Vice President of Human Resources' duties will be to establish and maintain an internal audit and reporting system to allow for effective measurement of High Country Bank's programs.
</div><div>In furtherance of High Country Bank's policy regarding affirmative action and equal employment opportunity, High Country Bank has developed a written Affirmative Action Program (AAP) which sets forth the policies, practices and procedures that High Country Bank is committed to in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and qualified protected veterans is accomplished. This AAP is available for inspection by any employee or applicant for employment upon request between 9:00am - 5:00pm at the Human Resources department. Any questions should be directed to me, your supervisor, or Mercedes Jones, Vice President of Human Resources.
</div><div>____________________________________
</div><div>Nicole Stotler
</div><div>CEO
</div><div>High Country Bank
</div><div>July 1, 2025</div></div><div></div>

Northwestern Medicine

<div>The salary range for this position is $17.25 - $23.29 (Hourly Rate)<br>
<br>
Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.<br>
<br>
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.<br>
<br>
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.<br>
<br>
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.<br>
<br>
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.<br>
<br>
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.<br>
<br>
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.<br>
<br>
From discovery to delivery, come help us shape the future of medicine.<br>
<div><b>Benefits:</b>
<ul><li>$10,000 Tuition Reimbursement per year ($5,700 part-time)</li>
<li>$10,000 Student Loan Repayment ($5,000 part-time)</li>
<li>$1,000 Professional Development per year ($500 part-time)</li>
<li>$250 Wellbeing Fund per year ($125 for part-time)</li>
<li>Matching 401(k)</li>
<li>Excellent medical, dental and vision coverage</li>
<li>Life insurance</li>
<li>Annual Employee Salary Increase and Incentive Bonus</li>
<li>Paid time off and Holiday pay</li><br>
</ul></div><br>
<br>
<p><b>Description</b></p><p>
The <b>Food Services Customer Service Representative</b><b> </b>reflects the mission, vision, and values of NM, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.</p><p>
The Food Services Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine. Ensures highest level of customer service is proved to the NM workforce and any external clients.</p><p><b>
Responsibilities:</b></p><p>
Department Operations</p><ul><li>
Answers the telephone in a courteous, professional manner; consistently demonstrating excellent customer service. Screens and directs calls that come into the department Takes messages and relays information accurately.</li><li>
Shows familiarity with customer base and key customer needs. Interacts with customers, clients and clinical staff members to resolve problems/questions about services to be delivered.</li><li>
Shows familiarity with customer needs in order to schedule correct services for each service request.</li></ul><p>
Communication and Teamwork</p><ul><li>
Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls.</li><li>
Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.</li><li>
Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude.</li></ul><p>
Service Excellence</p><ul><li>
Displays a friendly, approachable, professional demeanor and appearance.</li><li>
Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives.
</li><li>Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team.</li><li>
Supports a &ldquo;Safety Always&rdquo; culture.</li><li>
Maintaining confidentiality of employee and/or patient information.</li><li>
Sensitive to time and budget constraints.</li><li>
Performs other duties, as assigned.
</li></ul><p><b>Qualifications</b></p><p><b>
Required</b></p><ul><li>
High school graduate or equivalent.</li><li>
Strong Computer knowledge, data entry skills in Microsoft Excel and Word.</li><li>
1 year of customer service, preferably in a medical office setting.</li><li>
Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.</li><li>
Ability to work independently.</li></ul><p><b>
Preferred</b></p><ul><li>
N/A</li></ul><p><b>
Equal Opportunity</b></p><p>
All your information will be kept confidential according to EEO guidelines.</p><div></div><p>
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.</p><p><b>
Background Check</b></p><p>
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.</p><p><b>
Artificial Intelligence Disclosure
</b></p><p>Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.</p><p><b>
Benefits</b></p><p>
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.</p><p><b>
Sign-on Bonus Eligibility (if sign-on bonus offered for position):</b> Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</p></div>

Search 10000+ Customer service representative jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 customer service representative jobs Near Me

Customer Service Representative - 5044182

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative