customer service representative teller

RANGE BANK

<div>We are a community bank that has been established since 1887. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values. 
 
Customer Service Representatives (CSRs) are responsible for handling customer financial transactions and must maintain a thorough knowledge of the bank&rsquo;s policies, and deposit products and procedures. They are the frontline of the bank and play a fundamental role in achieving customer satisfaction. 
 
This position will work primarily from our Negaunee branch.
Will require working at other offices in the Marquette region. Schedule to include hours between 8:30 a.m. and 5:30 p.m. Monday-Friday and one Saturday morning every 3-4 weeks on a rotation basis.
Primary Responsibilities<ul><li>
Provides excellent customer service in a friendly and professional manner</li><li>
Performs routine office and customer service duties; greets customers, accepts deposits, disburses funds, and other transactions as requested. Ensures all transactions are processed accurately and efficiently, managing risk in every transaction.</li><li>
Performs all transactions in compliance with regulatory and bank policies and procedures and adheres to bank security policies and confidentiality of bank records and customer information.</li><li>
Performs account maintenance on existing deposit accounts, as well as opening new accounts upon customer request</li><li>
Maintains product knowledge in order to cross-sell bank products by answering inquiries, informing customers of new services and product promotions, determining customer needs, and referring customers to other departments as necessary</li><li>
Perform other projects and initiatives, as required, contributing to the continued improvement of overall company performance</li><li>
Has the authority and discretion to resolve complex customer issues</li><li>
Adheres to Range Bank policies and procedures</li><li>
Upholds the highest level of confidentiality and cyber security awareness</li></ul>
Minimum Requirements<ul><li>
High School Diploma</li><li>
One year customer service or cash-handling experience</li><li>
Proficient computer skills</li><li>
Ability to identify and resolve/escalate issues</li><li>
Exceptional customer service and communication skills</li><li>
Strong attention to detail</li></ul> 
Preferred Qualifications<ul><li>
Prior financial services industry experience</li><li>
Some college education or a degree in a related field</li></ul>
Full Time Benefits include:<ul><li>
Paid time off (2 weeks to start)</li><li>
Volunteer time off (1 day per year)</li><li>
Paid holidays (9.5 days per year)</li><li>
Health insurance through Blue Cross Blue Shield of Michigan</li><li>
Telehealth with $0 copay</li><li>
HSA plan options, including employer contribution</li><li>
Vision</li><li>
Dental</li><li>
401(k) retirement plan with up to 6% match (after 1 year)</li><li>
Short term disability insurance (paid 100% by company)</li><li>
Long term disability insurance (paid 100% by company)</li><li>
Life insurance (paid 100% by company)</li><li>
Voluntary life insurance</li><li>
Employee Assistance Program</li><li>
Employee Stock Purchase Plan</li></ul>
This job description reflects management&rsquo;s assignment of essential functions; and nothing in this herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
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Customer Service Representative (Teller) - Negaunee

<div>We are a community bank that has been established since 1887. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values. 
 
Customer Service Representatives (CSRs) are responsible for handling customer financial transactions and must maintain a thorough knowledge of the bank&rsquo;s policies, and deposit products and procedures. They are the frontline of the bank and play a fundamental role in achieving customer satisfaction. 
 
This position will work primarily from our McClellan branch.
Will require working at other offices in the Marquette region. Schedule to include hours between 8:30 a.m. and 5:30 p.m. Monday-Friday and one Saturday morning every 3-4 weeks on a rotation basis.
Primary Responsibilities<ul><li>
Provides excellent customer service in a friendly and professional manner</li><li>
Performs routine office and customer service duties; greets customers, accepts deposits, disburses funds, and other transactions as requested. Ensures all transactions are processed accurately and efficiently, managing risk in every transaction.</li><li>
Performs all transactions in compliance with regulatory and bank policies and procedures and adheres to bank security policies and confidentiality of bank records and customer information.</li><li>
Performs account maintenance on existing deposit accounts, as well as opening new accounts upon customer request</li><li>
Maintains product knowledge in order to cross-sell bank products by answering inquiries, informing customers of new services and product promotions, determining customer needs, and referring customers to other departments as necessary</li><li>
Perform other projects and initiatives, as required, contributing to the continued improvement of overall company performance</li><li>
Has the authority and discretion to resolve complex customer issues</li><li>
Adheres to Range Bank policies and procedures</li><li>
Upholds the highest level of confidentiality and cyber security awareness</li></ul>
Minimum Requirements<ul><li>
High School Diploma</li><li>
One year customer service or cash-handling experience</li><li>
Proficient computer skills</li><li>
Ability to identify and resolve/escalate issues</li><li>
Exceptional customer service and communication skills</li><li>
Strong attention to detail</li></ul> 
Preferred Qualifications<ul><li>
Prior financial services industry experience</li><li>
Some college education or a degree in a related field</li></ul>
Full Time Benefits include:<ul><li>
Paid time off (2 weeks to start)</li><li>
Volunteer time off (1 day per year)</li><li>
Paid holidays (9.5 days per year)</li><li>
Health insurance through Blue Cross Blue Shield of Michigan</li><li>
Telehealth with $0 copay</li><li>
HSA plan options, including employer contribution</li><li>
Vision</li><li>
Dental</li><li>
401(k) retirement plan with up to 6% match (after 1 year)</li><li>
Short term disability insurance (paid 100% by company)</li><li>
Long term disability insurance (paid 100% by company)</li><li>
Life insurance (paid 100% by company)</li><li>
Voluntary life insurance</li><li>
Employee Assistance Program</li><li>
Employee Stock Purchase Plan</li></ul>
This job description reflects management&rsquo;s assignment of essential functions; and nothing in this herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
MElMnceSlA</div>

Customer Service Representative (Teller) - Marquette

Midstates Bank

<div>
 
 Job Location:
 
 This position is fully onsite at our Harlan, Iowa location.
 
 
 
 Job Purpose
 
 
 
 Under general supervision, and in compliance with established policies and procedures, this position performs a broad variety of customer services and cross-selling of bank products and services. The CSR will perform assigned duties in accordance to Midstates Bank's Core Values and will adhere to the Quality Service Standards.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Provides account services to customers by receiving deposits; cashing checks, issuing savings withdrawals; processing night and mail deposits; selling cashier's checks, and money orders; redeeming US savings bonds. Includes handling inquiries and problem solving for customers.
 </li>
 <li>
 Records transactions by logging cashier's checks, and other special services; obtains the necessary information to complete currency transaction reports.
 </li>
 <li>
 Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
 </li>
 <li>
 Performs account opening and closing duties for consumer and business customers including checking, savings, CDs, HSAs, other product types; provides ongoing support of these products.
 </li>
 <li>
 Completes special requests by closing accounts; taking orders for checks; providing special statements, copies, faxes, and referrals; completing safe-deposit box procedures.
 </li>
 <li>
 Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; turning in excess cash and mutilated currency to teller manager; maintaining supply of cash and currency.
 </li>
 <li>
 Complies with bank operations and security procedures by participating in all dual-control functions; assisting in certification of proof.
 </li>
 <li>
 Maintains customer confidence and protects bank operations by keeping information confidential.
 </li>
 <li>
 Contributes to team effort by accomplishing related results as needed.
 </li>
 <li>
 Willing to travel to other locations to cover staffing as needed.
 </li>
 <li>
 Participates in civic activities to promote growth and development of the community and a positive image for the bank.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Skills/Qualifications:
 
 Customer Service, Attention to Detail, General Math Skills, Positive Communication, Integrity, Selling to Customer Needs, People Skills, Microsoft Windows and Office, Jack Henry SilverLake software.
 
 
 
 Education:
 
 HS Diploma or equivalent
 
 
 
 Experience:
 
 Cash handling experience; customer facing experience
</div>

Customer Service Representative (Bank Teller)

NorthEast Community Bank

NorthEast Community Bank, located at 3 Winterton Road, in Bloomingburg, NY , is looking to fill the position of CSR. Successful candidate must be able to commit to working a 40-hour work week, which includes some weekend hours by rotation.This position requires the following:Prior experience as a bank tellerA high school diploma or GEDBasic math skillsExcellent verbal communication skillsMicrosoft Office proficiencyMust be able to work in a team environmentExperience in a customer-facing positionThis is a regular full-time position.Responsible for, but not limited to:Assisting head teller with ATM proofVerifying previous day teller workAbility to follow all policies and procedures as outlinedMust adhere to banking regulationsAssist new and existing customers by opening new accounts, changing CD terms, solving customer concerns/complaints and statement reconciliationOther duties as assigned.We offer a stable work environment, excellent rate of pay, with a generous PTO policy.Job Type: Full-timePay: From $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Physical Setting:<ul><li>Office</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Cash handling: 3 years (Preferred)</li><li>Banking: 3 years (Preferred)</li><li>Customer service: 3 years (Preferred)</li></ul>Work Location: In person

ALLEGIUS CREDIT UNION

Bank Teller &ndash; Member Sales Representative IMichigan City Branch | In PersonBe the Face of the Credit Union&mdash;Right Where It Matters MostWe&rsquo;re looking for an experienced Teller to join our Michigan City Branch as a Member Sales Representative I. In this front-line role, you&rsquo;ll work directly with members behind the teller line, providing exceptional service while accurately handling daily financial transactions.This position is ideal for someone who already has teller-line experience and enjoys helping members with their financial needs in a fast-paced, people-focused environment.What You&rsquo;ll Do<ul><li>Serve members face-to-face behind the teller line by processing deposits, withdrawals, payments, and check transactions</li><li>Maintain full responsibility for an individual cash drawer, including daily balancing and proofing</li><li>Accurately handle cash, coin, and negotiable items in accordance with policies and procedures</li><li>Build strong member relationships through friendly, professional service and proactive support</li><li>Identify member needs and promote appropriate credit union products and services</li><li>Verify member identities, monitor transactions, and follow fraud prevention and security protocols</li><li>Maintain accurate transaction records and ensure compliance with banking regulations</li><li>Work collaboratively with branch staff to deliver a consistent, positive member experience</li></ul>Required Experience &amp; QualificationsThis role requires direct teller experience.<ul><li>Minimum 1 year of Teller experience at a bank or credit union</li><li>Experience working behind the teller line with personal cash drawer responsibility</li><li>Daily balancing and cash handling experience required</li><li>High-volume, in-person member transaction experience</li><li>Strong attention to detail and accuracy with basic math and cash</li><li>Comfort using financial systems and performing accurate data entry</li><li>Excellent communication and customer service skills</li></ul>Please Note: Roles such as bookkeeping, accounting, payroll, or back-office financial positions do not meet the teller experience requirement for this position.Education<ul><li>High school diploma or equivalent required</li><li>Additional financial services training or certification is a plus</li></ul>Pay &amp; BenefitsPay: $20.87 per hourBenefits include:<ul><li>401(k) with employer matching</li><li>Health, dental, vision, life, and disability insurance</li><li>Paid time off and paid sick time</li><li>Profit sharing and retirement plan (pension)</li><li>Tuition reimbursement</li><li>Employee assistance program</li><li>Employee discounts</li><li>Bereavement leave</li><li>Opportunities for advancement within the organization</li></ul>Additional Information<ul><li>Work Location: In person &ndash; Michigan City Branch</li><li>Pre-employment Requirement: Must be willing to take a drug test</li></ul>Pay: From $20.87 per hourBenefits:<ul><li>401(k) matching</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Profit sharing</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have at least 1 year of experience working as a bank or credit union Teller?</li></ul>Work Location: In person

Teller / Member Service Representative

Legacy National Bank

<div>Description:

Position Summary:
The Part-Time Teller position consists of, but not limited to, paying and receiving functions - which includes balancing and maintaining a cash drawer, processing customer deposits, withdrawals, and loan payments. Must be customer focused, friendly, outgoing, and be able to multitask.
This Part-Time Teller position works Monday &ndash; Friday 12noon to 5pm, with rotating Saturdays.
Major Duties and Accountabilities:<ul><li>
Takes part in and embraces the Legacy culture and gives outstanding customer service to internal and external customers.</li><li>
Performs teller duties and assists customers with needs while providing excellent customer service.
</li><li>Verifies and balances assigned cash drawer daily while following teller outage policy.</li><li>
Receives and processes customer teller transactions accurately and timely.</li><li>
Basic knowledge of bank products and services.</li><li>
Follow security and compliance procedures daily.</li><li>
Recognizes opportunities to sell additional Bank products to customers and non-customers as transactions are processing and needs are recognized.</li><li>
All other duties as assigned.</li></ul>
Requirements:

Required:<ul><li>
18 years of age.</li><li>
High school diploma or GED equivalent.</li></ul>
Preferred:<ul><li>
Previous banking experience.</li><li>
Previous cash handling experience.</li></ul></div>

Teller Services

Seaboard Federal Credit Union

Seaboard Federal Credit Union is seeking a part-time Member Service Representative (Teller) to work at our Ellsworth office. The person assigned to this position will serve as a front-line representative assisting members with daily banking transactions in person, by phone, and via electronic contact. Experienced MSR's have an opportunity to earn additional pay by taking on advanced tasks.This position is Mon-Fri and expected to average 33-34 hours/week. Hours scheduled may vary seasonally based on the needs of the Credit union.Previous experience within the credit union or banking industry is preferred. An associate degree or some college in a business related field is also preferred. Our ideal candidate will have excellent communication skills, strong computer skills, previous customer service experience and the willingness and ability to learn.All hourly staff at Seaboard are part of a local Labor Union. Union membership will be established at the time of hire. Seaboard is an Equal Opportunity Employer.Job Type: Part-timePay: $23.41 per hourBenefits:<ul><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>Work Location: In person

Member Service Rep/Teller - Part Time - Ellsworth

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