customer service sales agent

Vistas Global

Job SummaryThe Telesales Agent is responsible for promoting and selling telecom products and services over the phone. This role focuses on achieving sales targets, building strong customer relationships, and delivering an excellent customer experience by understanding client needs and offering tailored solutions.Key Responsibilities<ul><li>Contact potential and existing customers to promote Vodafone products and services</li><li>Identify customer needs and recommend suitable telecom solutions</li><li>Achieve and exceed monthly sales targets and performance KPIs</li><li>Maintain accurate customer records and update CRM systems</li><li>Handle customer inquiries, objections, and complaints professionally</li><li>Explain product features, pricing, and promotional offers clearly</li><li>Follow up with leads and maintain long-term customer relationships</li><li>Adhere to company policies, compliance standards, and call quality guidelines</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree preferred</li><li>Previous telesales, call center, or customer service experience is an advantage</li><li>Strong communication, persuasion, and negotiation skills</li><li>Ability to work in a target-driven and fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems</li><li>Professional attitude with excellent customer handling skills</li><li>Fluency in English and Arabic is required</li></ul>Key Skills &amp; Competencies<ul><li>Sales and closing skills</li><li>Active listening and communication</li><li>Customer-focused mindset</li><li>Time management and multitasking</li><li>Resilience and motivation to meet targets</li><li>Teamwork and adaptability</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,500.00 per monthApplication Question(s):<ul><li>Do you agree with the provided salary bracket?</li><li>What is your Visa type (family/dependent, work, freelance)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>telesales: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>QID with at least 3 months validity (Required)</li></ul>

Telesales Agent

IIQAF

<div>Location: Dubai, United Arab Emirates 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,500 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is hiring a proactive and professional Customer Service Agent to support our construction operations in Dubai. The ideal candidate will manage client communication, service coordination, complaint resolution, project updates, and administrative support while ensuring exceptional customer satisfaction across construction projects.
This role is ideal for candidates searching for Customer Service jobs in Dubai, Customer Service Agent UAE, Construction Customer Support Dubai, Client Service Executive UAE, or Customer Care Representative Construction industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Handle customer inquiries, service requests, and project-related communications</li><li>
Coordinate with project managers, site supervisors, and technical teams</li><li>
Provide accurate project updates and service information to clients</li><li>
Resolve customer complaints and service issues efficiently</li><li>
Maintain CRM systems and customer service documentation</li><li>
Schedule site visits, follow-ups, and service appointments</li><li>
Ensure high standards of client satisfaction and relationship management</li><li>
Prepare reports on customer feedback and service performance</li><li>
Support sales and operations teams with administrative coordination</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Customer Service Agent, Customer Support Executive, or Client Service Representative</li><li>
Experience in construction, engineering, or project-based industries (preferred)</li><li>
Strong communication and interpersonal skills</li><li>
Knowledge of CRM software and Microsoft Office</li><li>
Ability to manage multiple inquiries in a fast-paced environment</li><li>
Strong problem-solving and conflict resolution skills</li><li>
Professional and customer-focused attitude</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>
Experience handling B2B or project-based client support</li><li>
Familiarity with construction terminology and project workflows</li></ul></div>

Customer Service Agent

State Farm

<div><div><h2 class="jobSectionHeader">Position Overview</h2>

State Farm Insurance Agent located in Pasco, WA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jason Cowgill - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
<h2 class="jobSectionHeader">
Responsibilities</h2>

<ul><li>Establish customer relationships and follow up with customers, as needed.</li>
<li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li>
<li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li>
<li>Work with the agent to establish and meet marketing goals.</li>
<li>Maintain a strong work ethic with a total commitment to success each and every day.</li>
</ul><h2 class="jobSectionHeader">As an Agent Team Member, you will receive...</h2>

<ul><li>401K</li>
<li>Hourly pay plus commission/bonus</li>
<li>Paid time off (vacation and personal/sick days)</li>
<li>Valuable experience</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>

<ul><li>Successful track record of meeting sales goals/quotas preferred</li>
<li>Excellent interpersonal skills</li>
<li>Excellent communication skills - written, verbal and listening</li>
<li>Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams</li>
<li>Organizational skills</li>
<li>Detail oriented</li>
<li>Proactive in problem solving</li>
<li>Dedicated to customer service</li>
<li>Able to learn computer functions</li>
<li>Ability to work in a team environment</li>
<li>Ability to multi-task</li>
<li>Provide timely and thorough activity reports to agent</li>
<li>Bilingual - Spanish preferred</li>
<li>Property and Casualty license (must be able to obtain)</li>
<li>Life and Health license (must be able to obtain)</li>
</ul>
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents&rsquo; employees are not employees of State Farm.</div></div>

Insurance Account Representative - State Farm Agent Team Member

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 Airport / Customer Service Agent (Emirates and Dnata)
 
 
 As an Airport / Customer Services Agent, you will be one of the first welcoming faces our customers meet at Dubai International Airport, a leading global aviation hub. Every day brings the opportunity to guide travellers from around the globe through check-in, boarding, arrivals, and baggage services with confidence, care, and professionalism.
 
 
 From assisting lounge customers to supporting families, unaccompanied minors, connecting passengers, and those needing extra assistance, you will play a key role in ensuring every journey feels seamless and stress-free.
 
 
 In this role, you will gain strong operational expertise, develop your people and problem-solving skills, and build a career in a dynamic, fast-paced, and highly international environment.
 
 
 Strong performance in this role can also unlock opportunities for career progression and internal moves across airport operations, customer services, and wider business areas.
 
 
 Marhaba Service Agent
 
 
 As a Marhaba Services Agent, you will deliver a personalized airport experience to our guests, supporting them across key touchpoints including check-in, immigration, boarding and baggage services. You will provide dedicated assistance to VIP customers, families, unaccompanied minors and passengers requiring additional support. This role allows you to build strong customer engagement and service excellence skills, while offering career growth across Marhaba&rsquo;s services, airport operations, and customer experience functions.
 
 
 
 II. Back-office Role
 
 
 
 Customer Sales and Service Agent &ndash; Contact Centre
 
 
 As a Contact Centre Customer Sales and Service Agent, you will be the trusted voice of Emirates, delivering exceptional support and care throughout every stage of our customers&rsquo; journey. Your role is pivotal in creating seamless, reassuring experiences, whether you are helping customers plan their travel or resolving real-time queries with confidence and empathy. In this dynamic position, you will engage with customers across multiple communication channels, ensuring that every interaction reflects clarity, consistency, and up-to-date knowledge of our products and services. Your ability to actively listen, think critically, and communicate effectively will make customers feel valued and supported at all times.
 
 
 Joining the Contact Centre fast-paced, multicultural environment means you will not only sharpen your communication, problem-solving, and sales expertise but also unlock clear pathways for career growth, both within the Contact Centre and across the wider Emirates Group.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus on providing excellent service and closing any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

flomic freight services

Position : Procurement / Pricing - Ocean Export (Freehand / Nomination dept.)Job Location : Vile parle, MumbaiExperience: Min 2+ years in procurement /pricing - Ocean Export dept.No. of vacancies: 3Candidates desired profile :&middot; Candidate should have go - getter attitude&middot; Having relevant work experience in Ocean Export procurement /pricing role is mandatory. Job description for Procurement / Pricing role: Ocean Export Dept.: &middot; Understand the requirements of the customer/overseas agent and act accordingly, if there is an incomplete information, immediately ask for the same from the customer&middot; Prepare and quote to various pricing enquiries to generate prospective shipment opportunities.&middot; Provide support to prepare competitive and consistent pricing proposals according to pricing policies and standards.&middot; Negotiating rates from Shipping Lines / agents.&middot; Talk to the customer/over seas agent and try to convert more business.&middot; Address any customer/agent queries related to pricing&middot; Ensure seamless handover of confirmed bookings to the operations or customer service teams&middot; Regularly engage with existing customers /overseas agent to negotiate better terms and ensure service quality.&middot; Maintain and develop strong relationships with shipping lines, co-loaders, agents.&middot; Build rapport with shippers and customers/overseas agents to foster loyalty and repeat business.&middot; Supporting sales team for pricing-related inquiries &amp; meet deadlines.If interested and having relevant experience kindly share your update resume on sneha@flomicgroup.comThanks &amp; RegardsSneha ChavanFlomic Global Logistics Ltd.Mobile: 91 7045727760Email ID : sneha@flomicgroup.comJob Types: Full-time, PermanentPay: ₹18,000.00 - ₹65,000.00 per monthWork Location: In person

Ocean / Sea Export Pricing

<div><div><div>Benefits:</div>
<ul><li>License Reimbursement</li>
<li>Salary Plus Commission</li>
<li>Simple IRA</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div>ROLE DESCRIPTION: 
As Account Representative - State Farm Agent Team Member for Eddie Bleiberg - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES:
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div>QUALIFICATIONS:</div>
<ul><li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

Account Representative - State Farm Agent Team Member

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Bonus based on performance</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Signing bonus</li>
</ul></div><div><div>ROLE DESCRIPTION: 
As Account Representative - State Farm Agent Team Member for Curtis Anderson - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES:
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div>QUALIFICATIONS:</div>
<ul><li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

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