customer service sales associate

Hertz

<div>The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer&rsquo;s travel and insurance replacements needs.
Wages : $16.00/hr.
For full-time opportunities Hertz also provides world class benefits, which include:
<ul><li>Medical, Dental, and Vision Insurance
</li><li>Life Insurance
</li><li>Paid Time Off
</li><li>401(k) Retirement Plan
</li>Employee Discounts 
<li>
</li></ul>R esponsibility of a Sales and Service Associate includes:
<ul><li>Effectively communicate and offer ancillary products and services to enhance customer&rsquo;s travel experience.
</li><li>Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer&rsquo;s responsibility of damage, fuel options and vehicle upsells.
</li><li>Achieve personal sales goals while supporting the goals of the team.
</li><li>Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer&rsquo;s rental experience.
</li><li>Convert phone shops to reservations and rentals
</li><li>Creating a positive customer service experience by listening to and identifying customer needs
</li><li>Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
</li><li>Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
</li><li>Assist customers with various post rental inquiries that involve the rental and billing process.
</li>Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. 
<li>
</li></ul>Skills/Experience:
<ul><li>Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
</li><li>Have the competitive drive and confidence to succeed in a commission-based environment.
</li><li>Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
</li><li>Demonstrate sales, professionalism and interpersonal skills.
</li><li>Show a high level of ownership, accountability and initiative.
</li><li>Show proven experience of working well within a team.
</li><li>Work flexible shifts including weekends and holidays; and work overtime as required.
</li><li>Work outdoors during all weather conditions.
</li>Stand for long periods of time. 
<li>
</li></ul>Qualified applicants will have the following:
<ul><li>A valid driver's license with record in good standing
</li><li>Ability to drive and operate vehicles
</li><li>Fluency in English
</li>1-2 years of customer service and sales experience. 
<li>
</li></ul>Physical Requirements:
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine. 
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages &ldquo;for each such violation,&rdquo; among other things.&quot;</div>
 <div>The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
<div></div><div>US EEO STATEMENT
<div>At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture &ndash; and our success and reputation as a company.
</div><div>Individuals are encouraged to apply for positions because of the characteristics that make them unique.
</div><div>EOE, including disability/veteran</div></div></div>

Part Time Customer Service and Sales Associate

I Zakarin and Sons

Job SummaryWe are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and service to our valued clients. Your energy, communication skills, and problem-solving abilities will help foster positive relationships, resolve inquiries efficiently, and ensure a seamless customer experience. This paid position offers an exciting opportunity to develop your skills in client services, sales, and technical support within a fast-paced environment. If you thrive on helping others and enjoy engaging with diverse audiences, this is the perfect role for you!Responsibilities<ul><li>Provide outstanding customer support via phone, email, and chat channels, ensuring prompt and professional responses to inquiries.</li><li>Assist clients with product information, order processing, billing questions, and troubleshooting issues.</li><li>Conduct outbound calling campaigns to follow up with customers, gather feedback, or promote new products and services.</li><li>Maintain accurate records of customer interactions through data entry in our customer relationship management (CRM) system.</li><li>Utilize Microsoft Office tools to document conversations, prepare reports, and manage client data efficiently.</li><li>Demonstrate excellent phone etiquette and communication skills to build rapport with clients from diverse backgrounds.</li><li>Collaborate with team members to resolve complex customer service problems swiftly and effectively.</li><li>Support sales initiatives by identifying opportunities for upselling or cross-selling relevant products or services.</li><li>Prioritize organizational tasks to ensure timely follow-up and maintain high levels of customer satisfaction.</li></ul>Qualifications<ul><li>Proven experience in customer service or call center environments preferred; strong phone communication skills required.</li><li>Proficiency in Microsoft Office applications such as Word, Excel, and Outlook; technical proficiency is a plus.</li><li>Excellent written and verbal communication skills in English; bilingual skills are an advantage.</li><li>Strong organizational skills with attention to detail for accurate data entry and record keeping.</li><li>Demonstrated ability to solve customer problems with patience and professionalism.</li><li>Experience in sales or client services is beneficial; familiarity with outbound calling strategies is preferred.</li><li>Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure.</li></ul>Join us as a Customer Service Associate where your enthusiasm makes a difference! We value energetic team players who are committed to delivering exceptional service while growing their professional skills in a supportive environment. This paid position offers meaningful work that directly impacts our clients&rsquo; experiences&mdash;apply today!Pay: $18.00 - $22.00 per hourWork Location: In person

Customer Service Associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 179674
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
 </li>
 <li>
 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong verbal communication skills.
 </li>
 <li>
 Exceptional customer service skills.
 </li>
 <li>
 Attention to detail for maintaining store standards.
 </li>
 <li>
 Ability to engage in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Ability to maintain high store standards, both in terms of product organization and cleanliness.
 </li>
 <li>
 Experience in operating cash registers and following cash handling procedures.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Customer Service Associate (Fashion) | Retail | M&S | Qatar

<div>
 
 Job Requisition ID:
 
 179737
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Customer Service Associate &ndash; Florist | Marks &amp; Spencer
 
 
 
 
 Overview Of The Role
 
 
 
 The
 
 Customer Service Associate &ndash; Florist
 
 is responsible for delivering an exceptional customer experience while creating, maintaining, and presenting high-quality floral arrangements and fresh flower displays. The role supports day-to-day florist operations by ensuring flowers and plants are fresh, well cared for, beautifully merchandised, and available for customers in line with M&amp;S standards.
 
 
 Working as part of the M&amp;S team, you will help create a premium shopping experience by offering expert floral advice, preparing customer orders, maintaining attractive floral displays, and ensuring the florist area remains clean, organized, and visually inspiring. Success in this role is measured through customer satisfaction, quality and freshness of floral products, sales performance, waste control, and excellent store standards.
 
 
 
 What You Will Do
 
 
 
 
 Customer Service &amp; Customer Experience
 
 
 
 <ul>
 <li>
 Deliver exceptional customer service by greeting and assisting customers in a friendly, professional, and engaging manner.
 </li>
 <li>
 Provide customers with accurate advice on flower selection, arrangement options, plant care, freshness, pricing, and promotions.
 </li>
 <li>
 Handle customer enquiries and resolve basic complaints promptly, escalating issues where necessary.
 </li>
 <li>
 Build positive customer relationships that encourage repeat visits and brand loyalty.
 </li>
 <li>
 Ensure every customer receives a premium shopping experience aligned with M&amp;S service standards.
 
 
 </li>
 </ul>
 
 Florist Operations
 
 
 
 <ul>
 <li>
 Replenish fresh flowers, bouquets, and gift-ready products in line with customer requirements and M&amp;S quality standards.
 </li>
 <li>
 Review quality of flowers and plants to maintain freshness, quality, and longevity.
 </li>
 <li>
 Ensure floral displays are fully replenished, visually appealing, and available throughout trading hours.
 </li>
 <li>
 Prepare customer orders accurately, including wrapping, packaging, and protecting floral items for collection or delivery where applicable.
 </li>
 <li>
 Remove wilted, damaged, expired, or poor-quality flowers and plants from sale promptly.
 
 
 </li>
 </ul>
 
 Visual Merchandising &amp; Store Standards
 
 
 
 <ul>
 <li>
 Maintain exceptional visual standards within the florist area, ensuring displays are fresh, colorful, commercial, and inspiring.
 </li>
 <li>
 Arrange flowers, plants, bouquets, and seasonal products according to brand guidelines, promotional activity, and customer demand.
 </li>
 <li>
 Maintain cleanliness and organization of the florist counter, preparation area, display fixtures, tools, buckets, and surrounding areas.
 </li>
 <li>
 Ensure pricing, product labels, care information, and promotional signage are accurate and up to date.
 
 
 </li>
 </ul>
 
 Stock Management &amp; Inventory
 
 
 
 <ul>
 <li>
 Receive flower, plant, and florist supply deliveries, checking quality, quantities, and presentation standards.
 </li>
 <li>
 Replenish floral products efficiently while maintaining product care, freshness, and display standards.
 </li>
 <li>
 Assist with stock counts, inventory management, ordering requirements, and shrinkage control.
 </li>
 <li>
 Report stock shortages, damaged flowers, quality concerns, or supply issues to the Department Manager.
 </li>
 <li>
 Support waste reduction through effective stock rotation, freshness checks, and accurate demand planning.
 
 
 </li>
 </ul>
 
 Sales Support &amp; Commercial Performance
 
 
 
 <ul>
 <li>
 Recommend complementary products to enhance customer purchases.
 </li>
 <li>
 Support seasonal promotions and new product launches.
 </li>
 <li>
 Contribute towards achieving department sales, availability, and waste reduction targets.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Passion for delivering exceptional customer service.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong merchandising and replenishment skills.
 </li>
 <li>
 Good attention to detail and organizational skills.
 </li>
 <li>
 Ability to work efficiently in a fast-paced retail environment.
 </li>
 <li>
 Basic inventory management and stock rotation knowledge.
 </li>
 <li>
 Team player with a positive attitude.
 </li>
 <li>
 Ability to lift and replenish stock safely while maintaining product quality.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role
 
 
 
 <ul>
 <li>
 Experience in flower shops
 </li>
 <li>
 Experience operating POS systems is an advantage.
 </li>
 <li>
 Good verbal communication skills in English (Arabic is an advantage).
 </li>
 <li>
 Friendly, customer-focused, and able to work effectively within a team.
 </li>
 <li>
 Ability to work flexible shifts, weekends, and public holidays.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Customer Service Associate - Florist | Retail | M&S | UAE

Budget

<div>Description:

We're looking for an energetic and service-oriented Rental Sales &amp; Customer Service Associate to join our local branch team. In this role, you'll work directly with customers to provide transportation solutions, manage the rental process from start to finish, and help ensure every customer leaves with a positive experience.
This is a great opportunity for someone who enjoys interacting with people, thrives in a fast-paced setting, and is motivated by both customer satisfaction and sales success.<h2 class="jobSectionHeader">
What You'll Be Doing</h2><ul><li>
Welcome customers and assist with new rentals, reservations, vehicle exchanges, extensions, and returns.</li><li>
Identify customer needs and recommend the rental vehicle and optional products that best fit their trip.</li><li>
Present available protection plans, vehicle upgrades, and other value-added services.</li><li>
Complete rental agreements, collect payments, and process transactions accurately.</li><li>
Conduct vehicle inspections before and after each rental, documenting vehicle condition.</li><li>
Work closely with the operations team to ensure vehicles are available, clean, and ready on schedule.</li><li>
Maintain accurate customer and rental records using company systems.</li><li>
Build and maintain positive relationships with local businesses, insurance replacement customers, and repeat renters.</li><li>
Contribute to a professional, organized, and welcoming branch environment.</li></ul><h2 class="jobSectionHeader">
Why You'll Enjoy Working With Us</h2><ul><li>
Competitive biweekly pay plus upsell incentives</li><li>
Paid training and ongoing development</li><li>
Health, dental, and vision insurance for eligible employees</li><li>
Paid time off and holiday pay</li><li>
Opportunities for career growth and advancement</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
High school diploma or equivalent.</li><li>
Experience in customer service, retail, hospitality, sales, banking, or the car rental industry is preferred but not required.</li><li>
Strong communication skills with the ability to build rapport with customers.</li><li>
Comfortable multitasking and prioritizing responsibilities in a busy environment.</li><li>
Ability to remain professional and solution-focused during challenging customer interactions.</li><li>
Self-motivated with the ability to work independently and as part of a team.</li><li>
Weekend availability is required.</li></ul>
Requirements: 
<ul><li>
Must be at least 18 years of age and authorized to work in the United States.</li><li>
Valid driver's license with a satisfactory driving record (no more than two moving violations or at-fault accidents within the past three years).</li><li>
Employment is contingent upon successfully completing a background check and drug screening.</li></ul></div>

Rental Sales & Customer Service Associate

Dollar Tree

<div><div><div>Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let&rsquo;s create an inviting shopping experience for our customers.
Your Role:
As a Customer Service Associate II, you&rsquo;ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:<ul><li>
Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards</li><li>
Merchandising and stocking as needed</li><li>
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</li><li>
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</li><li>
Managing sales transactions while working assigned cash register</li><li>
Maintaining security of cash and protecting company assets</li><li>
Other duties as assigned*</li></ul>
Your Skills and Experience:<ul><li>
High school diploma or equivalent is preferred</li><li>
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred</li><li>
Ability to follow instructions and interpret operational documents is required</li><li>
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation</li><li>
Excellent customer service and relationship management skills are required</li><li>
Strong organizational and communication skills are required</li><li>
Strong problem-solving and decision-making skills are required</li><li>
High level of integrity is required</li><li>
Proficiency in basic math for cash accounting is required</li></ul>
Your Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:<ul><li>
Employee Assistance Program</li><li>
Retirement plans</li><li>
Educational Assistance</li><li>
And much more!</li></ul>
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.</div></div>
Part time
1355 Nw 23rd Ave.,Gainesville,Florida 32605-3014
00310
Dollar Tree</div>

Customer Service Associate II

AAA Mountain West Group

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
SUMMARY
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
This is a full-time, onsite position @ AAA Berkeley. Sales experience is mandatory!
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Unlicensed Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul> 
Education &amp; Experience / Licenses &amp; Certification<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Current &amp; valid Driver&rsquo;s License required; bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul>
#LI-ML<ul><li></li></ul>
Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.</div>

Member Experience Associate (Sales) - $26.95/hr + commissions!

Search 10000+ Customer service sales associate jobs near you this August. New roles added regularly across leading industries. Apply today.