customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

sales associate

corporate sales executive Jobs in Karachi

corporate sales executive

customer service sales consultant

Telemarketing

The Customer Service Representative (CSR) is responsible for providing exceptional customer support by responding to inquiries, resolving issues, and ensuring a positive customer experience. The CSR serves as the primary point of contact between the company and its customers. About the role: Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Positive, collaborative, and supportive work culture.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Make a real impact by helping clients and being part of a professional team.</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Customer Services Executives (Part Time)

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Sales Specialist / Retentions Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>A-Levels / O-Levels pass are encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Weekday Allowance, Birthday Allowance &amp; along with several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm | 03:00 pm till 11:30 pm PST with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: Up to PKR 170,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs170,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li><li>How many years of experience do you have in International Sales?</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Customer Service Specialist (Sales or Retentions)

Straight Technologies

We are seeking an energetic and articulate Customer Service Representative (CSR) to join our team, working for a leading UK-based furniture company. If you possess excellent fluency in English and a passion for resolving customer issues, this is the role for you.Key Responsibilities:<ul><li>Answer incoming calls from UK customers and address their inquiries professionally.</li><li>Provide information regarding products, delivery, and order status.</li><li>Effectively and professionally handle customer complaints and escalations.</li><li>Accurately record customer interactions and transactions in the CRM system.</li></ul>Required Qualifications:<ul><li>Complete fluency in both verbal and written English is mandatory.</li><li>Shift Time: 11:00 AM to 7:00 PM (Pakistan Time).</li><li>Must be willing to Work from Office.</li><li>Excellent communication and interpersonal skills.</li><li>Previous experience in a customer service environment is a plus.</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Service Representative (CSR) - UK Furniture Based - Work From Office

Vivo mobile Company

Job Description<ul><li>Answer all customers&rsquo; telephone inquiries and feedbacks with enthusiasm and patience;</li><li>Timely, polite and professional answers to customers&rsquo; telephone inquiries to maximize customer satisfaction;</li><li>Report complaints and problems to the manager according to the process, and follow up the progress until they are solved;</li><li>Make follow-up calls to customers and record the results faithfully;</li><li>Timely convey the problems found during the follow-up calls to relevant persons, and track the results;</li><li>Timely convey the customer&rsquo;s telephone consultation to the relevant persons of the customer service center;</li><li>Warmly greet customers who come to the customer service center and receive their mobiles;</li><li>Hand over the mobile phone to the maintenance engineer for repair, and after the repair, complete the handover work with the customer and see him/her off;</li><li>Receive the mobile phone mailed from the branch, and confirm the model and quantity with the sender in time;</li><li>Record the mobile phone mailed by the branch into the customer service management system and assign it for maintenance;</li><li>Properly package the mobile phones repaired by the maintenance engineer and mail them to the branch, and inform them by phone;</li><li>When picking up the phone, the ringing sound shall not exceed three times;</li><li>No vacant shift, vacant post or channeling post is allowed. If any temporary emergency, someone must be asked to replace the duty;</li></ul>What do we offer?For the right candidate, we are offering the opportunity to build a Career with a Multi-National Organization along with an attractive Salary and Benefits package.Job Types: Full-time, FresherPay: Up to Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>

Customer Services Consultant - Female

PMCL-JAZZ (Formerly known as Mobilink)

<div>Grade Level: L2
Location: Karachi
Last date to apply: 12th November, 2025
What is Jazz Business Consultant?
A Jazz Business Consultant will offer advice and expertise to Telecom &amp; Internet Service providers to help them improve their business while leveraging on Jazz&rsquo;s FTTH portfolio. In doing so, the JBC will build and sustain long-term meaningful relationships with the clients while ensuring client engagement, selling/ upselling, retention, and satisfaction.
Jazz Business consultant is a part of the FTTH department and reports directly to the Regional Manager. Regional Manager reports to Regional Head who leads a regionwide team of Business Consultants.
What does Jazz Business Consultant do?
Key Responsibilities<ul>
<li>
Engage with clients to understand their business well and sell/create solutions that cater best to the client&rsquo;s needs.</li>
<li>Actively seek out and develop new business opportunities for FTTH services, expanding the company's market reach.</li>
<li>Generate leads through various channels (e.g., customer visits, referrals, online inquiries) and qualify them based on their potential.</li>
<li>Build and maintain strong, long-term relationships with key clients, ensuring customer satisfaction and retention.</li>
<li>Maintain in-depth knowledge of the company's FTTH products and services, including features and benefits.</li>
<li>Presentations and demonstrations FTTH services portfolio, showcasing the benefits of FTTH services to potential clients.</li>
<li>Meet or exceed assigned monthly and quarterly sales targets, contributing to the overall revenue growth of the company.
</li><li>Manage the complete lifecyle of customer on boarding from feasibility to contract finalization.</li>
<li>Meeting Retention &amp; Recovery Targets of assigned portfolio.</li>
<li>Maintain accurate records of sales activities, customer interactions, and sales performance, providing regular reports to management.</li>
<li>Collaborate with internal teams, including pre-sales, product &amp; proposal management technical support, billing and customer service, to ensure seamless service delivery and customer satisfaction.</li>
<li>Stay informed about market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.</li>
<li>Handle customer inquiries, resolve issues, and provide support to ensure a positive customer experience.</li></ul> 
Key Deliverables
<ul><li>100% assurance of assigned KPIs</li></ul>
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
What are we looking for and what does it require to be Jazz Business Consultant?<ul>
<li>
Proven experience in sales, particularly in the telecommunications or technology sector.</li>
<li>Excellent verbal and written communication skills, including the ability to explain technical information clearly and concisely.</li>
<li>Strong interpersonal and relationship-building skills, with the ability to build rapport with diverse clients.</li>
<li>Ability to identify and resolve customer issues and challenges.</li>
<li>Ability to negotiate effectively to close sales deals.</li>
<li>Ability to prioritize tasks, manage time effectively, and meet deadlines.</li>
<li>A strong understanding of FTTH technology and its benefits.</li>
<li>Basic understanding of networking concepts and internet technologies.</li>
<li>Experience using CRM &amp; associated systems tools for efficient sales management</li>
<li>A strong drive to achieve sales targets and exceed expectations.</li>
<li>Ability to adapt to changing market conditions and customer needs.</li>
</ul>
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.</div>

Jazz Business Consultant

EFU Life Assurance - Karachi Cantt Branch

<div>
 
 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Takaful Consultant role located in Karachi. The Takaful Consultant will be responsible for identifying client financial needs and providing tailored Takaful solutions to meet those needs. Day-to-day tasks include prospecting for potential clients, building and maintaining strong client relationships, explaining Takaful concepts effectively, and providing customer support throughout the policy lifecycle. The role may also involve participating in sales meetings, achieving sales targets, and staying updated on new Takaful products and industry developments.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong communication, interpersonal, and customer service skills
 </li>
 <li>
 Sales and negotiation skills with a proven ability to meet targets
 </li>
 <li>
 Basic knowledge of financial planning and insurance concepts
 </li>
 <li>
 Proficiency in time management and organizational skills
 </li>
 <li>
 Ability to work collaboratively in a team and adapt to a dynamic environment
 </li>
 <li>
 Educational background in business, finance, or related field is a plus
 </li>
 <li>
 Previous experience in sales, insurance, or financial services is an advantage
 </li>
 </ul>
</div>

Takaful Consultant

SH Innovations

We are hiring Customer Sales Representatives to join our growing call center team. The ideal candidates will handle outbound calls, communicate with international clients, and promote our services professionally.Requirements:<ul><li>Good communication and listening skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Punctual, disciplined, and target-oriented.</li></ul>What We Offer:<ul><li>Professional training and career development.</li><li>Friendly work environment</li><li>Growth and learning opportunities</li></ul>Office Timings:<ul><li>06:00pm To 12:00am</li><li>12:00am To 06:00am</li></ul>Office Address:Suite# 302 3rd Floor, AG Trade Center, Plot No. C-2, Adjacent to Red Apple, Block 14, Gulistan-e-Johar, Karachi, Sindh, Pakistan.WhatsApp Contact:+92 316 3543646If you&rsquo;re motivated and ready to grow, apply now and become part of our team!Job Types: Part-time, Temporary, Contract, Internship, FresherPay: Up to Rs50,000.00 per monthWork Location: In person

Customer Sales Representatives (Fresher)

Explore 1151+ Customer service sales consultant in Karachi this November. Find roles across top companies and apply now to boost your career.