customer service representative Jobs in Karachi

customer service representative

customer service executive Jobs in Karachi

customer service executive

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

sales coordinator

customer service sales consultant

Al Hadaf Travel & Tourism

Company DescriptionAl Hadaf Tourism is a premium travel brand offering exceptional luxury travel experiences across Pakistan &amp; UAE. Our services include luxury yacht rentals, exclusive dhow cruises, seamless ticketing, and visa facilitation.Role DescriptionThis is a full-time, on-site position. The Sales Customer Service Representative will be responsible for ensuring customer satisfaction, handling customer support inquiries, and enhancing the overall customer journey. The role involves managing communications, providing product information, closing sales, and maintaining records for management review. Key Responsibilities&middot; Deliver excellent sales customer service and ensure high customer satisfaction.&middot; Handle inbound and outbound customer support inquiries.&middot; Build strong UAE visa knowledge across all Al Hadaf Tourism services.&middot; Conduct research using available resources to answer customer questions.&middot; Engage with customers in a friendly, professional, and service-oriented manner.&middot; Provide accurate and timely responses regarding quotes, bookings, order status, complaints, returns, and service details.&middot; Promote and cross-sell additional services to meet individual and team sales targets.&middot; Maintain daily logs, documentation, and reports for review by sales and executive management.&middot; Manage customer data and communication effectively through CRM systems.&middot; Work collaboratively with the team to achieve shared goals.Qualifications&middot; Proven experience in customer service.&middot; Previous experience in the travel &amp; tourism industry is preferred.&middot; Strong communication and interpersonal skills.&middot; Ability to manage customer experience professionally and patiently.&middot; Problem-solving skills and the ability to stay calm under pressure.&middot; Experience in sales and achieving or exceeding sales targets.&middot; Call-center experience is a plus.&middot; Proficiency in CRM systems is required.&middot; English &amp; Urdu proficiency preferred.&middot; Bachelor&rsquo;s degree in a relevant field.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Sales/Customer Service Representative

Experts Communication

Experts Communication is looking for a Call Center Representative to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Apply Now: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months) Monthly company-paid dinners Annual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Representative - Cold Calling

Telemarketing

The CSR will handle customer concerns promptly and professionally while maintaining a high level of service quality About the role: Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Positive, collaborative, and supportive work culture.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Make a real impact by helping clients and being part of a professional team.</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Customer Services Executives (Part Time)

Marine Traders Pvt Ltd

We are looking for Fresh Graduates for our operations department.Key Responsibilities:Assist clients and respond to sales inquiriesEnsure excellent service deliveryRequirements:Bachelor&rsquo;s degree or equivalent1&ndash;2 years of relevant experience (fresh graduates may also apply)Strong communication and interpersonal skillsCustomer-focused attitudeFresh Graduates are encourage to apply.Job Types: Full-time, FresherPay: Rs37,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Current &amp; expected salary (if any)?</li><li>Your current residing / living area?</li><li>Are you ok with the salary of 37,000?</li><li>Are you willing to travel to G9?</li></ul>Work Location: In person

Fresh Graduates- Customer Services

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Sales Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication &amp; convincing skills.</li><li>Positive attitude and keen attention to detail.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>A-Levels / O-Levels grads. are encourage to apply</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Weekday Allowance, Birthday Allowance &amp; along with several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: Starting from 01:00 pm till 02:00 pm PK time with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: Up to PKR 170,000 per month | Tier base model | Commission | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs170,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li><li>How many years of experience do you have in Upsell?</li></ul>Experience:<ul><li>International Sales: 1 year (Required)</li></ul>Work Location: In person

Customer Service Specialist (Sales & Upsell)

MOAZZAM KHAN LUXURY BRIDAL COUTURE

Job Title: Female Fashion Sales Consultant &ndash; Bridal &amp; Luxury Wear Location: Moazzam Khan Couture, Tariq Road, Karachi Job Type: Full-time (In-store) Timings: 12:00 PM &ndash; 10:00 PM (10 Hours) - Monday to SaturdayAbout UsMoazzam Khan Couture is a premium luxury fashion house specializing in bridal, formal, and couture wear. We are looking for a confident, fashion-oriented female sales consultant to join our boutique team and assist high-end clients with order consultations and in-store sales.Role OverviewThis is an in-store client-handling role requiring strong communication skills, fashion knowledge, and the ability to guide clients through selecting and customizing luxury outfits.Key Responsibilities<ul><li>Assist walk-in clients with bridal, formal, and luxury wear selections</li><li>Provide detailed information on fabrics, embellishments, stitching, and customization</li><li>Take measurements and book made-to-order bridal &amp; luxury outfits</li><li>Maintain the visual presentation and cleanliness of the boutique</li><li>Coordinate with the production team for follow-ups on orders</li><li>Manage client relationships and maintain a high standard of service</li><li>Meet monthly sales targets</li></ul>Required Experience<ul><li>Minimum 2 years experience in fashion retail, designer boutiques, or couture houses</li><li>Prior experience dealing with bridal or high-end formal wear (preferred)</li><li>Strong understanding of fabrics, handwork, and luxury garment detailing</li><li>Excellent communication and customer service skills</li><li>Presentable, confident, and well-spoken</li></ul>Who This Role Is For<ul><li>Females with a passion for fashion and client interaction</li><li>Candidates from fashion brands, boutiques, or designer studios</li><li>Individuals who can handle premium clientele and detailed order-taking</li></ul>Note: This is a female-only role due to client-handling requirements within a luxury womenswear environment.Job Type: Full-timePay: From Rs40,000.00 per monthExperience:<ul><li>Fashion Sales Girl: 2 years (Required)</li></ul>Work Location: In person

Female Fashion Sales Consultant – Bridal & Luxury Wear

At-Desk PVT LTD

Perform tasks to support the customer services department in the UK.<ul><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement<ul><li>International Call Center Background</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li></ul>Flexible, Adaptable, Creative, Energetic attitude.Monday to Friday &amp; Sunday (Saturdays are off) 2:00PM to 11:0PMLocation: BahadurabadJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Service Representative (UK based campaign)

Explore 1196+ Customer service sales consultant in Karachi this December. Find roles across top companies and apply now to boost your career.