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customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

call center representative Jobs in Karachi

call center representative

corporate sales manager

customer service sales consultant

Telemarketing

Customer Support Call Center Agent (No Sales) &ndash; Flexible HoursJoin Our Team &amp; Build Your Career in Customer Support!We&rsquo;re looking for motivated and friendly individuals to join our team as Customer Support Call Center Agents. If you enjoy helping people and solving problems, this role is perfect for you&mdash;no sales involved!What You&rsquo;ll Do:<ul><li>Handle inbound calls, messages, and emails professionally</li><li>Resolve customer queries quickly and effectively</li><li>Maintain accurate client records and updates</li><li>Deliver a positive and helpful customer experience</li></ul>What We Offer:<ul><li>Competitive fixed salary + performance-based incentives</li><li>Flexible working hours</li><li>Ongoing training &amp; skill development workshops</li><li>Clear career growth and advancement opportunities</li></ul>What We&rsquo;re Looking For:<ul><li>Strong verbal communication skills</li><li>Customer-first mindset with a positive attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience, clarity, and professionalism</li><li>Prior call center/customer service experience is a plus (Freshers are encouraged to apply!)</li></ul>Why Join Us?Be part of a supportive and growth-focused environment where your skills are valued, and your career can thrive.Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

zyltech digital 

Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachWorking Hours:Fixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-timeWork Location: Gulshan-e-Iqbal,Main Univesity Road,karachiJob Type: Full-timeWork Location: On the road

Chat Sales Representative

EFU Life Assurance - Karachi Cantt Branch

<div>
 
 Company Description
 
 
 
 EFU Life Assurance Ltd, established in 1992, was the first private sector life insurance company in Pakistan following the sector's reopening by the government. Since then, EFU Life has become a leader in the life insurance industry, offering innovative products tailored to clients&rsquo; needs. The company is renowned for pioneering unit-linked products, critical illness coverage, education planning solutions, inflation protection benefits, and pension plans in Pakistan. EFU Life is committed to delivering exceptional financial services and maintaining its position as a key player in the industry.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Senior Sales Consultant based in Karachi. The Senior Sales Consultant will manage client portfolios, provide expert sales consultations, ensure high levels of customer satisfaction, and develop long-term client relationships. Responsibilities include identifying potential sales opportunities, presenting tailored solutions, supporting clients at every stage of the sales process, and ensuring excellent customer service. The consultant will also collaborate with internal teams to align offerings to customer needs and achieve organizational sales goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven expertise in Sales Consulting with the ability to identify and close opportunities
 </li>
 <li>
 Strong Customer Service and Customer Satisfaction skills to provide a high-quality client experience
 </li>
 <li>
 Excellent Communication and interpersonal skills for building and maintaining relationships with clients
 </li>
 <li>
 Experience in Consulting and tailoring solutions to meet diverse client requirements
 </li>
 <li>
 Ability to work in a target-driven environment and meet sales performance metrics
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or related field
 </li>
 <li>
 Previous experience in the insurance or financial services sector is an advantage
 </li>
 </ul>
</div>

Senior Sales Consultant

SKC JAPAN

Japanese Car Sales Representative (Evening Shift)Location: Gulshan-e-Iqbal, Karachi (On-site)Shift: 4:00 PM &ndash; 1:00 AM (PKT)Market: Japanese Vehicle Sales &ndash; East CaribbeanExperience: 1&ndash;3 YearsSKC Japan is expanding and looking for motivated sales professionals to join our growing international team. If you&rsquo;re confident in handling new clients, closing deals, and building long-term customer relationships, this opportunity is for you.Key Responsibilities:-*Engage with new leads and convert inquiries into successful vehicle sales*Build and maintain strong relationships with international customers*Deliver excellent customer support throughout the sales process*Consistently meet or exceed monthly sales targetsWhat We Offer:-*Competitive base salary plus attractive commission per sale*Free dinner during evening shift*Weekends off (Saturday &amp; Sunday)*Supportive work environment with real career growth opportunities*Exposure to international markets and clientsHow to Apply:-*Email your resume to hr@skcjapan.com*Or contact directly via WhatsApp: +92 339 1887210Join SKC Japan and take your sales career to the international level!#Hiring #CarSalesJobs #SKCJapan #InternationalSales #KarachiJobs #EveningShift #SalesCareers #PakistanJobsJob Type: Full-timePay: Rs35,000.00 - Rs90,000.00 per monthWork Location: In person

International Japanese Car Sales & Customer Support Representative (Evening shift)

NielsenIQ

<div>Company Description 
The Pre-Sales Consultant Team is a group of passionate and creative industry experts. Each one has a unique background enabling us to support our growing suite of products and solutions. Our team is responsible for assisting in the pre-sales cycle by fostering trust and front-loading our expertise in new opportunities. The Pre-Sales Consultants are responsible for demonstrating our value-add and helping package a solution to best fit our customer&rsquo;s needs while leveraging their pre-sales learnings to provide market feedback into our product organization. The team is encouraged to attend conferences, industry, and networking events and subscribe to webinars and thought leadership sites to continue refining their expertise in a quickly developing industry. 
Job Description 
You thrive in a customer-facing role that enables you to assist in the discovery, validation, design, and business strategy of NielsenIQ Brandbank&rsquo;s solution portfolio. You&rsquo;re able to assess a complex situation and focus on developing strategies for applying and evolving the company&rsquo;s proprietary data to address significant customer challenges. The Pre-Sales Consultant will support the sales and business development team throughout the pre-sales process and also work closely with internal product managers, integration consultants, operations, and account managers. You should have experience in managing complex business projects, strategic planning, implementing solutions, selling, and customer service and support.
The Pre-Sales Consultant is responsible for internally providing market feedback on our products and solutions by sharing prospect and customer feedback, barriers, pushbacks, use case application, and more. The Pre-Sales Consultant operates cross-functionally to empower accountable teams such as product, technology, and operations to assess the feasibility and design of the product/solution eventually translating these variables into a Statement of Work for the customer. You have solid business and consulting skills with a strong industry-relevant background. 
The Pre-Sales Consultant provides product and data strategy expertise, product demonstration assistance, supports product discovery, proof of concepts, and completes the overall solution design alongside the account executive to facilitate the closing of sales. As such, the Pre-Sales consultant is accountable for liaising with internal stakeholders to ensure the business is capable of supporting and aligned to the customer&rsquo;s solution throughout the discovery process, especially within the product team. This role requires a deep intellectual curiosity, situational awareness, selling skills, communication skills, and the desire to acquire and continue to develop strong product knowledge.<ul><li>
Support the discovery, validation, and implementation of NielsenIQ Brandbank&rsquo;s products through the application of industry knowledge and data expertise, particularly in the role that the company&rsquo;s proprietary data plays in solving challenges for customers.</li><li>
Provide expertise and drive strategic thinking when engaging as a subject matter expert with clients and technology vendors to translate strategic requirements into deliverable projects.</li><li>
Identify, support, and help prioritize the data and product solution gaps to make recommendations for an MVP product and identify opportunities for strategic future innovation.</li><li>
Apply industry and product expertise to develop a data strategy and maturity evaluation.</li><li>
Help shape the go-to-market messaging and sales collateral through the creation and iteration of pitches, pre-sales decks, leave-behind materials, and demo strategy.</li><li>
Develop a strong relationship with the product manager, sales enablement manager, account executives, technology &amp; integration, and data operations.</li><li>
Demonstrate how NielsenIQ Brandbank solutions can solve common and complex business objectives, goals, and challenges through customer meetings, product demonstrations, &amp; proof of concepts in order to increase sales process velocity.</li><li>
Work alongside the account managers to support customers through the implementation process and play a key role in removing barriers associated with promoting solution adoption.</li><li>
Help bridge the gap between product and sales by providing the voice of the customer back into NielsenIQ Brandbank&rsquo;s product organization to more easily identify the need for future product features and development.</li><li>
Build and maintain a thorough knowledge of NielsenIQ Brandbank&rsquo;s products and services, and their delivery, including feature updates and competitive positioning across customers.</li><li>
Utilize a thorough understanding of NielsenIQ Brandbank&rsquo;s products and offerings to design a solution that empowers the customer to achieve these objectives &amp; goals.</li><li>
Assist in the development of pricing proposal, SOWs and associated exhibits that outline the designed solution and best reflect NielsenIQ Brandbank&rsquo;s capabilities and business strategy.</li><li>
Ability to complete risk assessments (probability and impact) and use these to make data-driven decisions.</li><li>
Work alongside product managers and delivery managers to identify and document high integrity commitments ensuring post-sales success.</li></ul> 
Qualifications 
<ul><li>
4+ years experience in the FMCG industry either by working directly at a brand or retailer or via a third-party technology, consulting firm, or agency.</li><li>
Top candidates will have experience in product data management, brand management, PIM &amp; MDM software, product lifecycle management, E-commerce, new item setup, consumer insights, SEM &amp; SEO practices and metrics, Paid/Organic search, digital marketing, omnichannel strategy, Retail Measurement Services (RMS) and/or Consumer Panel Services (CPS).</li><li>
Experience in sales engineering, solution design, product management, strategy/value consulting, or customer delivery experience in a SaaS organization is a plus.</li><li>
Strong and polished customer-facing presentation skills.</li><li>
Proven ability to learn new technology and product capabilities.</li><li>
Excellent written and verbal communication skills, especially with executive audiences.</li><li>
Experience identifying customer needs and relating to ROI/business benefit statements.</li><li>
Someone who enjoys being involved in the sales process. Comfortable speaking and presenting to prospective clients and capable of defining RFP responses with minimal details.</li><li>
Experience making data-driven decisions, highlighting associated risks, and gaining stakeholder alignment.</li><li>
Experience working with Agile methodologies, BI analytics tools like Looker or similar is a plus.</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Pre Sales Consultant

Study Group

<div>
 
 
 Contract Type
 
 : External Consultant
 
 
 
 Location:
 
 Karachi, Pakistan
 
 
 
 
 
 
 JOB OVERVIEW
 
 
 
 
 
 
 The Account Manager (Consultant) will partner with Study Group on a contractual basis to build, manage, and grow relationships with key partner institutions and agents in Pakistan. This role is accountable for driving enrolments, supporting revenue growth, and delivering a high-quality partner service experience across Study Group brands.
 
 
 
 
 
 The consultant will own the delivery, performance, and commercial outcomes of assigned partner accounts, working collaboratively with internal stakeholders while operating independently and outcome focused.
 
 
 
 
 
 
 ABOUT THE ROLE
 
 
 
 
 <ul>
 <li>
 Develop &amp; execute country sales and account plans in collaboration with sales stakeholders to achieve enrolment targets.
 </li>
 <li>
 The primary point of contact for all program inquiries, provide prompt and clear responses which maximize leads.
 </li>
 <li>
 Represent Study Group and our brands at exhibition and recruitment events.
 </li>
 <li>
 Capable of managing a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction.
 </li>
 <li>
 Monitor competitor activity enabling greater in-market competitor awareness and analysis.
 </li>
 <li>
 Identify partner growth opportunities and risk profile &ndash; active management of Account Plan
 </li>
 <li>
 Align with the Company mission, vision, values, and strategy and ensure they are translated into action through performance goals, communication, and feedback processes.
 </li>
 <li>
 Drive initiatives to improve operational efficiency via process, people, or practical measures to raise the bar on business performance delivery.
 </li>
 <li>
 Develop &amp; execute regional sales and account plans in collaboration with sales stakeholders to achieve enrolment targets
 </li>
 </ul>
 
 
 ABOUT YOU
 
 
 <ul>
 <li>
 B2B or Channel Sales experience preferred.
 </li>
 <li>
 Candidates with a background in international student recruitment will be preferred.
 </li>
 <li>
 Knowledge of international education systems
 </li>
 <li>
 Experience with Salesforce.com or other Customer Relationship Management (CRM) tools
 </li>
 <li>
 Must be sales and result oriented.
 </li>
 <li>
 A commercially savvy individual with a successful track record in delivering results
 </li>
 <li>
 Positive attitude and highly motivated with a strong drive to excel.
 </li>
 </ul>
 
 
 
 
 
 ABOUT US
 
 
 
 
 
 
 Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
 
 
 
 
 
 
 ORGANISATIONAL COMPLIANCE
 
 
 
 
 
 
 Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
 
 
 We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
 
</div>

Account Manager–Consultant

Jazz

<div>
 
 
 Grade Level: L2/3
 
 
 
 
 Location: Karachi
 
 
 
 
 Last date to apply: 17th Apr, 2026
 
 
 
 
 What is Jazz Business Consultant - B2G?
 
 
 
 The Jazz Business Consultant will support in driving revenue growth by identifying, developing, and managing relationships with public sector entities, government organizations, and other key stakeholders in South region. This role will focus on executing sales strategies, fostering relationships, and delivering innovative solutions that align with Jazz's vision of digital transformation.
 
 
 The role reports directly to the Regional Head with an extended team of 4 members.
 
 
 
 What does Jazz Business Consultant B2G do?
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Sales Execution
 
 
 
 o&nbsp;&nbsp; Support the development and implementation of sales plan to achieve revenue targets against assigned product(s).
 
 
 o&nbsp;&nbsp; Identify and pursue new business opportunities within the
 
 public sector, including government projects, tenders, and initiatives.
 
 
 
 o&nbsp;&nbsp; Build and maintain a pipeline of potential clients and partnerships.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Relationship Management
 
 
 
 o&nbsp;&nbsp; Assist in establishing and nurturing relationships with key stakeholders in
 
 government and public sector organizations
 
 .
 
 
 o&nbsp;&nbsp; Collaborate with internal teams to design and deliver tailored solutions that meet client needs.
 
 
 o&nbsp;&nbsp; Represent Jazz at meetings, presentations, and industry events to promote the company's offerings.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Proposal Development
 
 
 
 o&nbsp;&nbsp; Prepare and present compelling proposals, presentations, and business cases to potential clients.
 
 
 o&nbsp;&nbsp; Ensure all proposals align with client requirements and Jazz's capabilities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Cross-Functional Collaboration
 
 
 
 o&nbsp;&nbsp; Work closely with Pre-Sales, Planning, Product and Service Delivery teams to align offerings with market demands.
 
 
 o&nbsp;&nbsp; Support the seamless execution of business agreements and deliverables.
 
 
 o&nbsp;&nbsp; Provide regular updates to the Regional Head on progress and challenges.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Compliance &amp; Governance
 
 
 
 o&nbsp;&nbsp; Ensure all contracts comply with legal, regulatory requirements and company policies.
 
 
 o&nbsp;&nbsp; Maintain accurate records of sales activities, contracts, and client interactions.
 
 
 &nbsp;
 
 
 
 Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Business, Marketing, or ICT field. An MBA with ICT knowledge is a plus.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Minimum of 4-5 years of experience in sales or business development with a focus on the public sector.
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven track record of achieving sales targets and managing high-value accounts.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of the public sector landscape in Pakistan, including government procurement processes and regulations.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent negotiation, communication, and presentation skills.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to build and maintain relationships with senior stakeholders.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and emerging technologies &amp; tools.
 
 
 
 
 Benefits
 
 
 
 
 Why join JazzWorld?
 
 
 As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.
 
 
 
 Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.
 
 
 
 As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.
 
 
 
 At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.
 
 
</div>

Jazz Business Consultant-B2G

Explore 1349+ Customer service sales consultant in Karachi this April. Find roles across top companies and apply now to boost your career.