customer service representative Jobs in Karachi Pakistan

customer service representative

customer support representative Jobs in Karachi Pakistan

customer support representative

sales consultant Jobs in Karachi Pakistan

sales consultant

senior sales executive Jobs in Karachi Pakistan

senior sales executive

corporate sales manager Jobs in Karachi Pakistan

corporate sales manager

customer service sales consultant

Aeon & Trisl Real Estate PVT. LTD.

Location: Clifton, KarachiTimings: Monday &ndash; Saturday | 9:45 a.m. &ndash; 7:00 p.mJob Type: Full-timeSalary: Fixed salary plus performance bonusesApply at: pak-careers@aeontrisl.comOur Website: www.aeontrisl.pkAbout UsAeon &amp; Trisl Real Estate is an award-winning, globally recognised real estate group headquartered in Dubai, with regional operations in Karachi and London. With over 16 years of excellence, we pride ourselves on delivering comprehensive real estate solutions under one roof from property consultancy to post-sale support. Our reputation is built on professionalism, integrity, and unmatched customer service. As part of our growing team in Pakistan, we are committed to setting new industry benchmarks in service excellence, innovation, and client satisfaction.Job OverviewWe are seeking a highly motivated and adaptable Customer Service Representative to manage client communication across multiple channels. You&rsquo;ll be the first point of contact for our clients reflecting our brand&rsquo;s commitment to high-quality service. This role is ideal for individuals who thrive in fast-paced environments, can manage a high volume of calls, and take ownership of delivering exceptional client experiences.Key Responsibilities<ul><li>Professionally manage a high volume of inbound and outbound calls</li><li>Understand client needs and provide accurate, timely information</li><li>Adapt scripts to suit customer tone, queries, and individual preferences</li><li>Maintain CRM records and follow up on active leads</li><li>Apply a consultative and empathetic approach in client conversations</li><li>Support lead generation and assist with internal coordination</li><li>Ensure smooth communication flow between clients and relevant departments</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree (any discipline)</li><li>Previous experience in customer service, call centres, or sales support roles preferred</li><li>Fluent in English; bilingual candidates are encouraged to apply</li><li>Ability to confidently manage inbound and outbound calls</li><li>Familiarity with CRM tools and customer documentation practices</li><li>Excellent verbal communication, listening, and problem-solving skills</li><li>Comfortable following scripts while adapting tone as needed</li><li>Eagerness to learn, confidence in communication, and professional presentation</li><li>Quick learner with strong attention to detail and a customer-focused attitude</li><li>Must be able to commute independently to our Clifton office</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary: PKR 40,000 &ndash; 65,000 (based on experience, skillset, and ability to handle tasks effectively)</li><li>Performance-Based Incentives: Awarded based on quality of client communication, lead accuracy, and contribution to successful sales conversions</li><li>Annual Performance Bonuses</li><li>Opportunities for advancement into client relations, sales, or coordination roles</li><li>Learn from experienced teams with exposure to both local and international property markets</li><li>Supportive Team Environment &amp; Recognition Culture</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have prior customer service or call-handling experience? </li><li>Are you comfortable working on-site (Clifton Block 4) from 10:00 a.m. to 7:00 p.m., 6 days a week? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Sales: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative - International & Local (Female Candidates)

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Service Specialist (Sales) at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction, all within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li><li>A-Levels / O-Levels pass are encourage to apply</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Weekday, Birthday Allowance &amp; along with several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: Starting from 01:00 PM till 02:00 AM PK time (any nine hours) with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: Up to PKR 170,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs170,000.00 per monthApplication Question(s):<ul><li>Rate your English Communication on a scale of 01 - 05 (1 would be the lowest &amp; 5 would be the highest)</li></ul>Experience:<ul><li>International Call Centre: 2 years (Required)</li></ul>Work Location: In person

Customer Service Specialist (Sales)

Techsol IT

Job Title: International Sales Agent (Evening/Night Shift) Location: Shahra - e - Faisal No. of Positions: 20Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 75,000 PKR + Commission on Sales (Average take home is 90K)Are you a persuasive communicator with a passion for sales? Join Techsol IT, and be part of a high-energy sales team. We are looking for a Cold Calling Sales Agent with fluent English and at least 6 months of experience in cold calling, sales, or lead generation.Key Responsibilities:<ul><li>Conduct outbound cold calls to potential clients in international markets.</li><li>Engage prospects with a compelling pitch and generate interest in IT services.</li><li>Qualify leads and ensure they meet company criteria before transfer.</li><li>Maintain high call volumes while meeting daily, weekly, and monthly KPIs.</li><li>Handle objections professionally and close deals effectively.</li><li>Accurately log customer details and call outcomes in the CRM system.</li><li>Collaborate with the sales team to maximize conversions and revenue.</li></ul>Requirements:<ul><li>Fluent in English (neutral or near-native accent)</li><li>Minimum of 6 months of cold calling experience in sales or lead generation</li><li>Strong communication and persuasion skills</li><li>Punctuality is a must &ndash; strict adherence to shift timings 6 PM Onwards.</li><li>Exceptional work ethic, respect, and a team-player attitude</li><li>Goal-oriented with a growth mindset</li><li>Ability to adapt, think fast, and handle rejection</li><li>Experience with CRM tools is a plus</li></ul>Both Male/Female are encouraged to apply.Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: On the road

Customer Service Sales Representative

Telemarketing

The role focuses on delivering a positive customer experience through clear communication and problem-solving. Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Positive, collaborative, and supportive work culture.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Make a real impact by helping clients and being part of a professional team.</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Customer Services Executives (Part Time)

At-Desk PVT LTD

Job description:<ul><li>Carry out duties to assist the UK customer service department.</li><li>Taking care of incoming and outgoing calls.</li><li>Conversing with a caller while adhering to several communication scripts.</li><li>Engaging with customers via phone, chat, and other relevant channels.</li><li>Determining the needs of the client, responding to inquiries, and offering alternatives or solutions.</li><li>Maintaining structured chat logs</li><li>Hitting targets and enhancing performance.</li><li>Taking care of client accounts</li><li>Carrying out data entry duties as required.</li></ul>Requirements for Skills<ul><li>Global Call Center Background Communication Skills: Fluency in English</li><li>Confidence in Speaking, and Good Listening</li><li>Ability to Multitask</li><li>Outstanding internet and computer skills.</li><li>A creative, adaptable, flexible, and enthusiastic mindset.</li><li>Availability for the 5:00 PM &ndash; 1:00 AM shift (Mon&ndash;Fri).</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative - UK Based

Simcoe IT

Job Title: Travel Consultant (B2C Sales &ndash; Umrah)Location: Sarwar Shaheed Road, Karachi Office Timings: 9:00 AM &ndash; 6:00 PMJob Overview:We are looking for a dedicated and customer-focused Travel Consultant (B2C Sales) to handle individual clients and families planning their Umrah journey. The ideal candidate will build trust with clients, guide them through suitable Umrah packages, and ensure a smooth experience from booking till return.Key Responsibilities:<ul><li>Act as the primary point of contact for Umrah clients (walk-in, WhatsApp, and phone inquiries).</li><li>Understand client requirements and recommend suitable Umrah packages, hotels, and transport options.</li><li>Build strong relationships with clients through professional and warm communication.</li><li>Follow up regularly with potential clients and maintain detailed records of discussions and preferences.</li><li>Coordinate with reservations and visa teams after booking confirmation.</li><li>Ensure timely and accurate documentation of all client interactions.</li><li>Stay updated on hotel categories, room types, and seasonal pricing.</li></ul>Requirements:<ul><li>Excellent verbal communication and active listening skills.</li><li>Professional, humble, and patient approach toward clients.</li><li>Strong follow-up skills with the ability to close sales.</li><li>Well-organized and able to manage daily inquiries and follow-ups.</li><li>Willingness to learn and grow in the travel and Umrah services field.</li><li>Passion for delivering exceptional customer service.</li></ul>Why Choose Us?<ul><li>Join a premium travel service provider focused on meaningful journeys.</li><li>Be part of a supportive team that values service, companionship, and growth.</li><li>Competitive salary with opportunities for career advancement.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Travel Consultant (B2C Sales)

Human Resource Provider

A well known fashion brand looking to hire sales girl for fair-price-shop.Education required: Matric or aboveExperience: Minimum 6 monthLocation: SITE Area, KarachiPreference will be given to those who located near by:Nazimabad, Baldia Town, Orangi Town, Metroville, Site area, such elseBenefit: Salary + Commission, LeavesNote: Sunday will be working day alternative days will be off day. Timing: 11AM to 09PMOnly interested female apply please.Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Sales Girl | CSR | Customer Dealing

Explore 1078+ Customer service sales consultant in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.