customer service sales consultant

Gilbarco Veeder-Root

<div>
 
 
 JOB TITLE
 
 : CUSTOMER SERVICE CONSULTANT
 
 
 
 REPORTING TO
 
 : CUSTOMER SERVICE MANAGER
 
 
 
 
 
 
 PURPOSE OF POSITION
 
 
 
 The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process and confirm customers&rsquo; orders timely, for any customers within the MEA region for any customer or distributor buying Solution driven products offered for the Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake, end to end order management and revenue for the given period and to match customers&rsquo; delivery time expectation and to improve or enhance our customer&rsquo;s experience. He/She is also responsible to manage all outbound customs and trade issues and maintain all relevant customers&rsquo; data.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Full understanding of international trade requirements especially within the Middle East and Africa region
 </li>
 <li>
 Assessing and processing orders with factories and customers
 </li>
 <li>
 Evaluation of orders and get necessary approval like pricing, discount, shipping information, etc. before processing orders
 </li>
 <li>
 Logging of all orders and tracking details of shipments in Sales Force
 </li>
 <li>
 Co-ordinating with factories on production lead times and ensure order readiness
 </li>
 <li>
 Attend calls with all factories to understand production issues and discuss ways to improve delivery times
 </li>
 <li>
 Ensuring an appropriate order flow with the compliance to organizational policies
 </li>
 <li>
 Co-ordinating with the finance department to resolve invoice and pricing issues
 </li>
 <li>
 Monitoring and evaluation of all orders and sales processes as well as provide weekly reports to all customers
 </li>
 <li>
 Management of the communication with the sales department and customers
 </li>
 <li>
 Working with factory and customers for inspection processes to ensure smooth shipment
 </li>
 <li>
 Check the accuracy of the shipping documents and work pro-actively to avoid any issues during custom clearance
 </li>
 <li>
 File all documents on respective order folders and share the same with customers, sales, AR team when necessary
 </li>
 <li>
 Work with factory / customer on Letter of Credits and provide necessary inputs
 </li>
 <li>
 Co-ordinating with forwarders and customers on shipments deliveries
 </li>
 <li>
 Logging, monitoring and evaluation of all order issues
 </li>
 <li>
 Assistance to Sales teams in obtaining required proforma documents and related information as required
 </li>
 </ul>
 
 
 
 
 
 POSITION RELATIONSHIPS
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 Head of Departments
 </li>
 <li>
 Key Accounts Managers
 </li>
 <li>
 Regional Sales Managers
 </li>
 <li>
 Finance team
 </li>
 </ul>
 
 
 External
 
 
 <ul>
 <li>
 Factories
 </li>
 <li>
 Suppliers
 </li>
 <li>
 Customers
 </li>
 <li>
 Freight agents
 </li>
 </ul>
 
 
 
 
 
 MEASURES OF PERFORMANCE
 
 
 
 Leading: Customer Retention, Customer Satisfaction
 
 
 Lagging: Revenue growth, On time response and delivery
 
 
 
 
 
 
 
 
 
 PERSONAL QUALIFICATIONS &amp; EXPERIENCE
 
 
 
 
 Experience/Knowledge
 
 
 
 
 Required
 
 
 <ul>
 <li>
 5-year customer service experience
 </li>
 <li>
 Experience in Order Management
 </li>
 <li>
 Experience in Logistics and Supply Chain
 </li>
 <li>
 Experience in International Trade
 </li>
 <li>
 Knowledge of import/export carriers and customs matters.
 </li>
 </ul>
 
 
 
 Preferred
 
 
 
 <ul>
 <li>
 Customer service experience in a similar industry
 </li>
 <li>
 Order Management experience in a s similar industry
 </li>
 <li>
 Further studies to include Logistics and supply chain.
 </li>
 <li>
 Further knowledge to include International Trade
 </li>
 <li>
 Experience on Sales Force an advantage
 </li>
 </ul>
 
 
 
 
 
 Specific Skills
 
 
 <ul>
 <li>
 Strong Excel dashboard and visual presentation skills
 </li>
 <li>
 Significant attention to detail
 </li>
 <li>
 Problem solving and decision-making skills.
 </li>
 <li>
 Strong interpersonal and communication skills (Verbal &amp; Written)
 </li>
 <li>
 Strong teamwork attitude
 </li>
 <li>
 Fuel Retail industry knowledge and experience
 </li>
 <li>
 Extensive knowledge of internal MRP processes and infrastructure
 </li>
 </ul>
 
 
 
 
 
 Language Proficiency
 
 
 <ul>
 <li>
 English / French / Arabic- Full Professional Proficiency
 </li>
 </ul>
 
 
 
 
 
 WHO IS GILBARCO VEEDER-ROOT
 
 
 
 Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
 
 
 
 WHO IS VONTIER
 
 
 
 Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves &ndash; delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company&rsquo;s website at www.vontier.com.
 
 
 
 At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
 
 
 
 Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
 
 
 Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
 
 
 
 Together, let&rsquo;s enable the way the world moves!
 
 
</div>

Customer Service Consultant

RNR Tire Express

Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills?
 If yes, then this position is perfect for you.
 
RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
 
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
 
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
 
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
 
Requirements/Responsibilities
 Customer Service / Sales Representative Requirements / Responsibilities
 
<ul>
<li>Making sure that your store meets sales targets / goals</li>
<li>Running promotions</li>
<li>Managing stock levels</li>
<li>Reviewing all Sales Rental Orders for compliance and approval</li>
<li>Analyzing sales figures</li>
<li>Create goals and sales strategies</li>
<li>Contacting all prospects daily from prior interests with RNR</li>
<li>Forecasting future sales</li>
<li>Dealing with customer service opportunities</li>
<li>Maintain competitor sales and promotions knowledge</li>
<li>Training store associates</li>
</ul>
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
 
We offer competitive base pay, commissions, bonuses and a complete benefits package.
 
Other Requirements: 
Valid State Driver License with a clean driving history
 We conduct drug screen, & background check
 
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
 
Special Instructions
 
Please do not send any emails, resumes, or call.
 We are making it really easy to apply for this position.
 
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
 
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

CUSTOMER SERVICE / SALES REPRESENTATIVE

Crypthon Technologies

Job Title: Customer Sales Representative Company: GoSwift Logistics Location: Johar Town, Lahore Job Type: Full-time(night shift)About the Role: GoSwift Logistics is seeking an energetic and customer-focused Customer Sales Representative to join our growing team. The ideal candidate will engage with clients, understand their logistics needs, and offer tailored solutions while maintaining long-term business relationships.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and client inquiries.</li><li>Generate new sales leads and convert prospects into customers.</li><li>Build and maintain strong customer relationships to ensure repeat business.</li><li>Understand client logistics requirements and offer suitable service solutions.</li><li>Maintain accurate records of customer interactions in CRM and prepare regular sales reports.</li><li>Collaborate with the operations team to ensure smooth delivery of services.</li><li>Consistently meet individual and team sales targets.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Proven experience in sales or customer service, ideally in logistics or supply chain.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in MS Office; CRM knowledge is a plus.</li><li>Self-motivated with a results-driven approach.</li></ul>Benefits:<ul><li>Market-competitive salary package (up to PKR 90,000 basic).</li><li>Performance-based incentives.</li><li>Career growth opportunities in a fast-growing logistics company.</li></ul>Job Type: Full-timePay: From Rs90,000.00 per monthApplication Question(s):<ul><li>Are you comfortable handling both inbound and outbound client calls?</li><li>Are you willing to work full-time, on-site(Night shift), at our office location?</li></ul>Experience:<ul><li>Sales: 4 years (Required)</li><li>logistics, supply chain, or transportation industry: 3 years (Required)</li></ul>Work Location: In person

Customer Service Sales Representative

CREDITCARE CREDIT MANAGEMENT LLC

Pay: Up to 3,500.00 (AED) per monthJob description:WE'RE HIRING! &ndash; Senior Customer Service Agent Female (Sales)Location: Dubai, UAE Company: CreditCare Credit Management LLC Position: Full-time Salary: Up to AED 3,800/month Visa providedJob Description:We are looking for a motivated and experienced Senior Customer Service Agent (Sales) to join our growing team in Dubai. You will handle customer inquiries, promote credit and financial services, and help clients manage repayments or debt restructuring.Responsibilities:<ul><li>Handle inbound &amp; outbound calls for sales and customer support</li><li>Promote financial products &amp; close leads</li><li>Meet daily/weekly sales targets</li><li>Build and maintain strong customer relationships</li><li>Accurately update customer records in CRM</li><li>Provide high-quality customer service and resolve complaints</li></ul>Requirements:<ul><li>Minimum 2 years of experience in Customer Service / Sales (preferably in finance or credit)</li><li>Strong English communication (Arabic is a plus)</li><li>Target-driven, team player, and confident negotiator</li><li>Familiar with UAE credit management practices is a bonus</li><li>Basic computer &amp; CRM software skills</li></ul>What We Offer:<ul><li>Salary up to AED 4000/month (based on experience)</li><li>Employment visa provided</li><li>Sales incentives &amp; commissions</li><li>Health insurance (as per UAE law)</li><li>Growth opportunities in a professional environment</li></ul>Job Types: Full-time, PermanentJob Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Customer Service Professional Sales

Jumbo Electronics Dubai

We&rsquo;re Hiring ! Customer Service Representatives with DU or Etisalat retail experience in Dubai, UAEMust have at least 1 - 3 years of relevant experience of working with Etisalat OR DU.Are you a dynamic and results-driven sales professional with experience in the telecommunications industry? Do you thrive in a fast-paced, target-oriented environment? If yes, we want YOU on our team!Position: Customer Service Representatives with DU or Etisalat retail experience Location: Dubai, UAE Role: Customer Service Representative Reports to: Store Manager Experience: 1-3 years (DU or Etisalat) experienceThis is your chance to join one of the most reputed Organization in the UAE and grow your career in a dynamic, fast-paced environment!Responsibilities:- Welcome &amp; assist customers with products, services &amp; orders - Manage activations, upgrades, SIM swaps &amp; account updates - Troubleshoot &amp; resolve billing/payment issues - Provide accurate info on the product, service &amp; promotions - Maintain CRM records &amp; ensure excellent service delivery - Meet KPIs for customer satisfaction &amp; service qualityWhat We&rsquo;re Looking For: - 1&ndash;3 years of DU/Etisalat retail experience - Excellent communication &amp; problem-solving skills - Customer-first mindset &amp; empathy - Goal-oriented, sales-driven &amp; tech-savvyApply Now by sending your CV's to Glenda.Manguerra@jumbo.ae or through WhatsApp at +971 586844292Note: Applications without CVs will not be entertained. Do not send messages on Messenger; apply only via WhatsApp.Job Type: Full-time

Customer Service Representatives with DU or Etisalat retail experience

NielsenIQ

<div>
 
 Job Description
 
 
 
 This role is responsible for developing and delivering standardized and defined technical support in the area of Merchandising. As a Technical Support Consultant, you are the implementation partner of our customers and you are helping them to perform optimizations of customer specific processes according to their requirements.
 
 
 During this phase of the customer relationship, you also provide the necessary technical support to ensure the stability of our solutions
 
 
 <ul>
 <li>
 Support our existing clients in any technical matters related to our software portfolio
 </li>
 <li>
 Implementing and supporting our data model into SQL Server and Oracle environments
 </li>
 <li>
 Ability to troubleshoot any kind of issues independently
 </li>
 <li>
 Involvement in technical projects for existing software solutions and their integration in the customer environment
 </li>
 <li>
 You support all project participants and project management with your expertise and the provision of solutions and customizations in time, in quality
 </li>
 <li>
 Transfer projects into regular operations at the customer and support your colleagues and customers in support cases / escalations
 </li>
 <li>
 Contribution with your expertise to technical groups where you are involved
 </li>
 <li>
 Analyze client requirements and come up with technical solutions to match
 </li>
 <li>
 Support the NielsenIQ sales team and analytics team with your technical competence, experience Build up a strong partnership with the defined customers and inspire the customers, in accordance with the contractual agreements
 </li>
 <li>
 Regularly updating merchandising software to the latest versions at clients
 </li>
 <li>
 Delivering online and in-person training sessions on the use of merchandising software
 </li>
 <li>
 Supporting the sales team with software demonstrations, technical deep-dives, and product overviews
 </li>
 <li>
 Reporting and monitoring software bugs via platforms such as ServiceNow, JIRA, and Spaceman UserVoice
 </li>
 <li>
 Actively contributing to the collection and communication of development ideas to the Product Leadership team
 </li>
 <li>
 Maintaining continuous collaboration with cross-functional teams: Sales, Product Leadership, and peers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Software support and administration skills
 </li>
 <li>
 Database experience in SQL Server and Oracle
 </li>
 <li>
 Strong Communication skills (Arabic and English)
 </li>
 <li>
 Reliability and commitment to the project and support
 </li>
 <li>
 Patience and the will to find the solution to the problem that is necessary for the solution
 </li>
 <li>
 Ability to work in a team and collaboratively with internal and external experts
 </li>
 <li>
 Very good understanding of customer issues with the aim of meeting customer needs
 </li>
 <li>
 Ability to build good relationships with external and internal stakeholders
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
</div>

Merchandising Services Customer Success Consultant

Ethisol

Ethisol is a digital marketing firm that helps brands grow through creative storytelling, design innovation, and data-driven strategy. We are looking for an energetic Customer Representative / Sales Executive to manage client communications, handle inquiries, and support our business development team in generating and closing leads.Responsibilities:<ul><li>Handle inbound and outbound calls, messages, and emails with clients.</li><li>Present and promote Ethisol&rsquo;s digital marketing services to potential customers.</li><li>Generate new business opportunities through outreach and follow-ups.</li><li>Maintain strong client relationships to ensure customer satisfaction.</li><li>Meet monthly sales and communication targets.</li><li>Coordinate with marketing and operations teams for client onboarding and project delivery.</li><li>Maintain accurate records of customer interactions and sales in CRM or spreadsheets.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>1+ year of experience in customer service, telesales, or business development (fresh graduates may also apply).</li><li>Excellent communication and interpersonal skills (English and Urdu).</li><li>Confident, persuasive, and customer-focused personality.</li><li>Basic knowledge of digital marketing will be an advantage.</li><li>Strong time management and organizational skills.</li></ul>Preferred Skills:<ul><li>Experience with telemarketing, cold calling, or CRM tools.</li><li>Comfortable using Google Sheets, Excel, and online communication tools.</li><li>Ability to work in a fast-paced, target-driven environment.</li></ul>Benefits:<ul><li>Salary: PKR 15,000&ndash;25,000 (based on experience and performance).</li><li>Performance bonuses and commissions.</li><li>Training and career growth opportunities.</li><li>Supportive and collaborative work culture.</li></ul>Location:On-site &mdash; Johar Town, Lahore (Applicants must be able to commute or relocate before starting.)How to Apply:Apply via Indeed or send your resume to careers@ethisol.com with the subject line: &ldquo;Customer Representative / Sales Executive &ndash; Ethisol&rdquo;Job Type: Full-timePay: Rs10,000.00 - Rs25,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in customer service or sales?</li><li>Are you comfortable communicating with clients over the phone and in person?</li><li>Do you have experience working with CRM tools or Excel for lead tracking?</li><li>This role offers a salary range of PKR 10,000&ndash;25,000 with commissions. Are you comfortable with this range?</li></ul>Work Location: In person

Customer Representative / Sales Executive

Search 10000+ Customer service sales consultant jobs near you this October. New roles added regularly across leading industries. Apply today.