customer care specialist, operations Jobs in Istanbul Turkey

customer care specialist, operations

international sales specialist Jobs in Istanbul Turkey

international sales specialist

sales specialist

customer payment and credit services specialist Jobs in Istanbul Turkey

customer payment and credit services specialist

customer service professional Jobs in Istanbul Turkey

customer service professional

customer service specialist

Jotun

<div>
 <p>
  <strong>
   SUMMARY OF THE ROLE
  </strong>
 </p>
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  Provide service to customers and manage an assigned area of expertise/responsibility or a team by coordinating, supporting, and following up to achieve development, improvements, and the best possible service
 </p>
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 </p>
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  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Ensure end-to-end follow-up of export order processes (order receipt, production planning, shipment, and delivery),
  </li>
  <li>
   Analyze customer requests and provide fast and effective solutions,
  </li>
  <li>
   Coordinate with relevant departments and external stakeholders in customs, transportation, and logistics processes,
  </li>
  <li>
   Prepare, review, and ensure compliance of export documentation with regulations,
  </li>
  <li>
   Conduct regular reporting through Microsoft Office and ERP systems,
  </li>
  <li>
   Continuously develop customer relationships and maintain a high level of customer satisfaction
  </li>
 </ul>
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  <strong>
   WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
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  <strong>
   What We Look For:
  </strong>
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  <li>
   Bachelor&rsquo;s degree in Faculties of Economics and Administrative Sciences or Engineering,
  </li>
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   Minimum 3 years of experience in export operations,
  </li>
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   Knowledgeable about export regulations and transportation modes (land, sea, air) for the America, Africa, and Europe regions
  </li>
  <li>
   Proficient in Microsoft Office programs,
  </li>
  <li>
   Excellent command of written and spoken English,
  </li>
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   Possesses strong analytical thinking, planning, problem-solving, and result-oriented working skills,
  </li>
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   A good team player with strong communication competencies,
  </li>
  <li>
   Residing in Istanbul
  </li>
 </ul>
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 </p>
</div>


Customer Service Specialist

Jotun Group

<div><div>SUMMARY OF THE ROLE</div><div></div>
Provide service to customers and manage an assigned area of expertise/responsibility or a team by coordinating, supporting, and following up to achieve development, improvements, and the best possible service.<div></div><div>
Responsibilities:</div><ul><li>
Ensure end-to-end follow-up of export order processes (order receipt, production planning, shipment, and delivery),</li><li>
Analyze customer requests and provide fast and effective solutions,</li><li>
Coordinate with relevant departments and external stakeholders in customs, transportation, and logistics processes,</li><li>
Prepare, review, and ensure compliance of export documentation with regulations,</li><li>
Conduct regular reporting through Microsoft Office and ERP systems,</li><li>
Continuously develop customer relationships and maintain a high level of customer satisfaction.</li></ul><div></div><div>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</div><div></div><div><div><div>
What We Look For:</div><div></div><ul><li>
Bachelor&rsquo;s degree in Faculties of Economics and Administrative Sciences or Engineering,</li><li>
Minimum 3 years of experience in export operations,</li><li>
Knowledgeable about export regulations and transportation modes (land, sea, air) for the America, Africa, and Europe regions</li><li>
Proficient in Microsoft Office programs,</li><li>
Excellent command of written and spoken English,</li><li>
Possesses strong analytical thinking, planning, problem-solving, and result-oriented working skills,</li><li>
A good team player with strong communication competencies,</li><li>
Residing in Istanbul.</li></ul></div></div><div></div><div>
POSITION INFORMATION</div><div><br>
Company:</div>
Jotun Boya Sanayi ve Ticaret A.S.<div><br>
Contract Type:</div>
Regular<div></div><div>
Time Type:</div>
Full time<div></div><div>
CLOSING DATE (dd.mm.yyyy):</div>
09.11.2025<div></div><div>
WHO WE ARE</div><div></div><div>
Jotun in Europe and Central Asia (ECA) has 18 different legal entities and operates 7 production facilities. The region has approximately 2000 employees who work across four markets: Marine, Protective, Powder and Decorative. Jotun ECA is committed to an ambitious growth strategy. Our employees are the real value in our companies as individuals and teams. We strive to provide our employees with meaningful and challenging work, rewarding them through continued learning and development driven by our values of Loyalty, Care, Respect and Boldness.</div><div></div><div>
Jotun Boya San ve Tic A.&#350;. in Turkey, operates since 1989 with more than 750 employees. Jotun Boya produces and sells Marine, Protective, Powder Coatings and Decorative Paints with over 500 dealers across Turkey. Jotun makes its mark on your surroundings, from steel bridges to beautiful walls; from cargo vessels to refrigerators and iconic buildings. Do you want to join us and make your mark?</div><div></div><div>
Visit our <div>Career Page</div> to know more about life at Jotun.</div><div></div><div>
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</div><div></div><div>
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.</div><div></div><div>
If you think that this role is what you could be doing next, apply now!</div></div>

BIGO

<div>
 <p>
  <strong>
   About BIGO
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&amp;D centres around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee (short-form video).
 </p>
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  <br/>
 </p>
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  BIGO is dedicated to connecting the world and to enabling everyone to share their beautiful moments. With a vision to be a content platform that inspires one billion people's lives, BIGO aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment.
 </p>
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  <br/>
 </p>
 <p>
  Job Title: Senior User Operations &ndash; Live Streaming
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  Location: Istanbul, Turkey
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 </p>
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  <strong>
   Job Responsibilities:
  </strong>
 </p>
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  1. Handle all VIP customer inquiries efficiently with a strong sense of professionalism and urgency.
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  2. Provide personalized operational support to high-value VIP users by understanding their behavior and preferences, promoting relevant platform features, and enhancing their live-streaming experience.
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  3. Track VIP user re-charge behavior and retention data, actively collect user feedback, and identify actionable insights to improve user satisfaction and extend lifecycle value.
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  4. Build and maintain strong, trust-based relationships with VIP users by becoming a reliable, go-to advisor.
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  5. Collaborate closely with internal teams (content, moderation, product, etc.) to resolve user issues and continuously improve the overall user experience.
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  6. Design and run user engagement campaigns to improve user retention, increase platform usage, and support revenue growth.
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  <strong>
   Requirements:
  </strong>
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  1. Turkish and fluent English language (both written and spoken).
 </p>
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  2. Proven experience in VIP customer management or user operations&mdash;preferably within the live-streaming, gaming, or internet industry.
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  3. Strong customer-first mindset: passionate about user satisfaction, with excellent communication, negotiation, and interpersonal skills.
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  4. Strong project management skills with the ability to multitask and prioritize effectively.
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  5. Willingness to work flexible hours, including night shifts based on user demand (night shift compensation provided).
 </p>
</div>


PVH Corp.

<div><p><b>About Us:</b></p><p></p><p>
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+.</p><p></p><p><br>
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH <b>here</b>.</p><p></p><p><b>
Be part of an iconic story.</b></p><p>
PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+.</p><p></p><p><b>
The Team</b></p><p>
The PVH Southeast Hub is one of the most dynamic Hub organizations within PVH. We are responsible for developing the PVH brands (Tommy Hilfiger and Calvin Klein) in the emerging markets such as Italy, Turkey, Greece, Middle East, Africa, and the CIS region. While covering a massive area counting 45+ countries, our hub is extremely diverse (25+ nationalities) and has strong potential. We are ambitious and committed to unlocking our full potential and to optimize the positioning of PVH in our markets.</p><p>
In this ever-changing environment the opportunities are almost endless. We believe we can outcompete our best competitors through strong (consumer &amp; product) focus and (cross-territorial) collaboration.</p><p>
Associates working for the Southeast Hub are excited in managing and building relationships with our partners and colleagues across various cultures and backgrounds and enjoy a fast paced and dynamic work environment. We look for our associates to be true bridge builders, have a &lsquo;hands-on&rsquo; mentality and thriving in a multi-cultural, territorial channel and divisional environment.</p><p></p><p><b>
THE POSITION</b><br>
The Wholesale Operations &amp; Customer Service will receive and process customer orders, inquiries, and complaints covering items or products ordered in the respective area.</p><p>
Proactively maintain an ongoing relationship with key customers and sales staff, to ensuring the greatest client satisfaction and lead the after-sale service to the excellence.</p><p></p><p><b>
KEY RESPONSIBILITIES</b></p><ul>
<li>
<p><b>Customer &amp; Sales Support:</b></p>
<ul>
<li><p>Maintenance of Customers&rsquo; master data</p></li>
<li><p>
Address customer and sales team complaints promptly and professionally.</p></li>
<li><p>
Provide accurate information and guidance to the assigned customers via phone or email</p></li>
<li><p>
Ensure troubleshooting in case of issues with the delivery, through a coordination with the functions involved</p></li>
<li><p>
Serve as communication link between customers and sales staff to assure responsiveness</p></li>
<li><p>
Manage and review on a weekly basis the shipping reports to the Sales Team of the assigned area</p></li>
</ul>
</li><li><p><b>Order Processing:</b></p>
<ul>
<li><p>Manage efficiently orders submitted by the sales team and ensure smooth order flow through our SAP system.</p></li>
<li><p>
Verify the adherence of the order book with the requested delivery date and the agreements in place supporting the inbound process</p></li>
<li><p>
Verify the adherence of returns and markdowns with the agreements in place supporting the logistic /outbound process</p></li>
<li><p>
Track order activity, and alert appropriate staff of any potential delivery problems.</p></li>
</ul>
</li><li><p><b>Logistics Coordination:</b></p>
<ul><li><p>
Collaborate with our local warehouse partner managing orders and delivery notes and follow up on shipments to ensure timely delivery.</p></li></ul>
</li>
<li><p><b>Credit &amp; Finance Liaison
</b></p><ul><li><p>Collaborate with the credit and sales teams to address any orders affected by credit limits.</p></li>
<li><p>
Work closely with the Credit and Finance teams on payments, collaterals, and account reconciliations in order to smooth and facilitate the shipping process.</p></li>
</ul>
</li></ul><p></p><p><b>The Ideal Candidate</b></p><ul>
<li><p>
Previous 2-3 years of experience in Supply Chain - Customer Service</p></li>
<li><p>
Effective communication skills in both written and oral.</p></li>
<li><p>
Self-controlled with a good communication attitude to communicate effectively across the organization</p></li>
<li><p>
Proficiency in relevant SAP transactions (order management)</p></li>
<li><p>
Proficiency in MS Office applications</p></li>
<li><p>
Fluency in English (written and spoken)</p></li>
</ul><p></p><p><b>
Be valued.</b><br>
At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.</p><ul>
<li><p><b>
Balance</b> &ndash; Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You&rsquo;ll get the freedom to choose the hybrid setup and working hours that benefit you.</p></li>
<li><p><b>
Health &amp; Wellbeing</b> &ndash; wellbeing programs, premium subscription to headspace, volunteering programs.</p></li>
<li><p><b>
Develop</b> &ndash; PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.</p></li>
<li><p><b>
Be at the forefront</b> &ndash; stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!</p></li>
</ul><p></p><p><b>
Be part of it.</b></p><p>
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.</p><p></p><p><i>
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.</i></p></div><p></p>

Wholesale Operations and Customer Service Specialist - 1 YEAR CONTRACT

Customer Support Specialist

AZELIS

<div><div>People. Talented, resilient, and passionate. Honest, humble, and respectful. Striving to make the world a better place by formulating for our planet&rsquo;s change makers, our people ignite the magic we make at our labs and constantly pursue ways to inspire our customers and move us forward in our journey toward innovation through formulation.</div><div>
The people at Azelis embrace change as an invaluable opportunity to grow, learn and become ever better at what we do. We are a team united in passion, vision, and values. And we believe that we can work together to achieve everything we set our minds to.</div><div>
Our industry is ready for disruption, and we are looking for enthusiastic and innovative people who are thirsty for a challenge to join us and make a difference.</div><div>
Are you here for the change makers? You&rsquo;ve come to the right place&hellip;</div><div></div><div>
Azelis is a leading global distributor of specialty chemicals and innovative ingredients, representing first-class manufacturers across various industries.</div><div>
Founded in 2001, the company has grown both organically and through acquisitions.</div><div>
We employ almost 4,000 people globally in 63 countries and 117 offices across EMEA, Americas and APAC.</div><div></div><div>
We are looking for a Sales Support Specialist for the Turkiye Pharma &amp; Healthcare Sales team who will be responsible for customer relations.</div><div>
Mission</div><div></div><div>
Support external Sales Managers in customer service and administrative processes, in order to guarantee service to customers and increase the profitability in the relevant department.</div><div></div><div>
Main Accountabilities</div><div></div><ul><li>
Act as direct point of contact for Pharmaceutical and Nutraceutical customers</li><li>
Prepare sales prices for the Sales Managers where needed</li><li>
Follow-up on customer satisfaction</li><li>
Prepare monthly sales statistics</li><li>
Follow up orders and make smart delivery plans</li><li>
Manage customer requests for samples local and inter-company and follow-up</li><li>
Ensure best-in-class customer engagement through optimal usage of the CRM system (Dynamics 365) and the integration of the different IT systems (Outlook, CRM, Team. Advocate the use of the Customer Portal and the e-Lab (if applicable)</li><li>
Ensure pricelist update and customer communication, alert and discuss price issues at customers with the sales managers</li><li>
Ensure clear communication to customers and the internal organization on product specifications (product changes, classification, risks, PBMs, legal aspects, production process etc ...)</li><li>
Follow-up on customers and customers purchasing behavior, detecting opportunities, developing commercial relationship</li><li>
Translate the Group&rsquo;s Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs</li></ul><div></div><div>
Experience, Skills &amp; Education</div><ul><li>
Commercial, enterpreneural and dynamic mindset</li><li>
Technical affinity and interest</li><li>
IT/digital savviness (CRM Dynamics 365, customer portal, usage of integrated Microsoft tools, &hellip;)</li><li>
English and local language</li><li>
Legal and quality driven</li><li>
Self-starter &ndash; Passionate about achieving goals/targets</li><li>
Understanding of customer and market dynamics and requirements</li><li>
Strong relationship building and negotiation skills</li><li>
Excellent organisational skills, structured</li><li>
Teamplayer</li><li>
Strong communication skills</li></ul><div></div><div>
Reporting line and organisational level</div><div></div><ul><li>
Commercial Manager, Business Manager</li></ul></div>

Sales Support Specialist (Hybrid)

Nilfisk

<div><div>We are seeking a dedicated and customer-focused Customer Care Assistant Specialist to join our team. The role is responsible for providing excellent customer support through various channels, resolving issues promptly, and ensuring a positive customer experience.</div><div></div><div>
Key Responsibilities</div><ul><li><div>
Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.</div></li><li><div>
Troubleshoot and resolve customer issues, escalating complex cases to higher-level support when necessary.</div></li><li><div>
Provide guidance and education to customers on product features, usage, and troubleshooting steps.</div></li><li><div>
Accurately document customer interactions and maintain updated records in the CRM system.</div></li><li><div>
Collect customer feedback and communicate insights to relevant departments to improve products and services.</div></li><li><div>
Maintain knowledge of company products, policies, and procedures to deliver effective solutions.</div></li><li><div>
Collaborate with cross-functional teams (sales, technical support, operations) to ensure seamless customer care.</div></li></ul><div></div><div>
Qualifications &amp; Skills</div><ul><li><div>
High school diploma or equivalent; a bachelor&rsquo;s degree is a plus.</div></li><li><div>
Proven experience in customer service, call centers, or related roles.</div></li><li><div>
Strong verbal and written communication skills.</div></li><li><div>
Proficiency with CRM systems (e.g., Salesforce, Zendesk, Freshdesk) and Microsoft Office/Google Workspace.</div></li><li><div>
Ability to multitask, prioritize, and manage time effectively.</div></li><li><div>
Strong problem-solving abilities with patience and empathy.</div></li><li><div>
Team player with a positive attitude and willingness to learn.</div></li></ul><div></div><div>
What We Offer</div><ul><li><div>
Competitive salary and benefits package.</div></li><li><div>
Opportunities for career growth and advancement.</div></li><li><div>
Training and development programs.</div></li><li><div>
A supportive and collaborative work environment.</div></li></ul><div></div><div>
Let&rsquo;s create a cleaner future together</div><div></div><div><div>
Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength &ndash; as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.</div><div>
Are you ready to make a change for a cleaner future?</div><div></div><div>
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.</div></div></div><div></div>

Customer Care Assistant Specialist

Explore 868+ Customer service specialist in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.

868 customer service specialist jobs IN Istanbul Turkey

Customer Service Specialist

Customer Service Specialist

Customer Service Specialist

Wholesale Operations and Customer Service Specialist - 1 YEAR CONTRACT

Customer Support Specialist

Sales Support Specialist (Hybrid)

Customer Care Assistant Specialist