customer service specialist

LIPTON Teas and Infusions

<div>
 Job description:
 
 
 
 
 Job Title:
 
 Customer Service Specialist
 
 
 Department:
 
 Customer Service / Supply Chain
 
 
 Location:
 
 Karachi Head Office
 
 
 Type:
 
 Full-Time
 
 
 &nbsp;
 
 
 
 Role Overview:
 
 
 
 Independent management of customer service operations across multiple markets, focusing on process optimization and cross-functional collaboration to increase efficiency and reduce service costs.
 
 
 Customer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone or e-mail.
 
 
 
 Key Contacts:
 
 
 <ul>
 <li>
 Internal: Planning, Sales, Finance, Logistics.
 </li>
 <li>
 External: Customers, third-party logistics providers (3PL).
 </li>
 </ul>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage customer accounts across multiple countries and markets, supporting cross-market activities when needed.
 </li>
 <li>
 Process customer sales orders and monitor their progress throughout the lifecycle.
 </li>
 <li>
 Communicate proactively with customers regarding order status, delays, and operational updates.
 </li>
 <li>
 Coordinate with Credit Control to resolve credit issues and ensure smooth order fulfilment.
 </li>
 <li>
 Resolve issues related to backorders, shipping delays, or billing discrepancies.
 </li>
 <li>
 Monitor and resolve failed iDocs and master data issues in collaboration with relevant stakeholders.
 </li>
 <li>
 Coordinating deliveries with logistics service providers (3PL).
 </li>
 <li>
 Allocate products in line with customer segmentation in the event of shortages.
 </li>
 <li>
 Forward cases to appropriate stakeholders according to the table of authority.
 </li>
 <li>
 Collaborate with cross-functional teams (Planning, Sales, Logistics, Finance) to ensure customer and business needs are met.
 </li>
 <li>
 Inform the Planning team about availability or supply issues as required.
 </li>
 <li>
 Generate reports on order status, cancellations, and delays.
 </li>
 <li>
 Create export documentation in compliance with requirements.
 </li>
 <li>
 Facilitate and monitor warehouse shipment processing, ensuring timely dispatch and delivery.
 </li>
 <li>
 Resolving issues such as backorders, shipping delays, or billing discrepancies.
 </li>
 <li>
 Generating basic reports on order status, cancellations, or delays.
 </li>
 <li>
 Define and execute transactions to update reason codes based on Planning input.
 </li>
 <li>
 Handle customer claims and resolve complex logistics or billing issues.
 </li>
 <li>
 Support process changes related to order flow (e.g., opening new customer locations).
 </li>
 <li>
 Collaborating with planning and sales teams to analyze customer behavior.
 </li>
 <li>
 Continuously monitor On Time, In Full (OTIF) delivery performance.
 </li>
 <li>
 Report and analyze key performance indicators (KPIs).
 </li>
 <li>
 Managing changes in order flow processes (e.g., opening new locations).
 </li>
 <li>
 Supporting the team by sharing knowledge and best practices.
 </li>
 <li>
 Participate in projects to improve delivery quality, service level, and cost efficiency.
 </li>
 <li>
 Support internal controls, audits, and compliance meetings.
 </li>
 </ul>
 
 
 Qualifications, Skills and Experience
 
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree and 2&ndash;4 years of experience in Supply Chain, Order Management and Claims and/or Customer Collaboration.
 </li>
 <li>
 Fluency in English (B2/C1) and an additional language relevant to the supported market.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Collaborative mindset and interpersonal skills to build positive relationships with internal and external stakeholders.
 </li>
 <li>
 Ability to provide end-to-end service.
 </li>
 <li>
 Service oriented attitude.
 </li>
 <li>
 Good analytical and organizational skills.
 </li>
 <li>
 Experience with SAP, ticketing systems, Excel and KPI management.
 </li>
 <li>
 Action orientated to deliver results under time pressure.
 </li>
 <li>
 Time management skills.
 </li>
 <li>
 Can-do attitude.
 </li>
 </ul>
 
 
 &nbsp;
 
 
</div>

Customer Service Specialist

SIEGWERK

<div><div>Our Benefits &ndash; What We Offer You?</div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Service Specialist?</div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Service Specialist?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

JustFoodForDogs

<div>
 
 Job Title:
 
 Customer Service Specialist
 
 
 
 Reports to:
 
 Customer Service Supervisor
 
 
 
 Location:
 
 Tustin, CA
 
 
 
 Company:
 
 JustFoodForDogs, LLC
 
 
 
 Job Type:
 
 Full-time, Non-Exempt
 
 
 
 About JustFoodForDogs
 
 
 
 JustFoodForDogs, the #1 vet recommended fresh food for dogs, is dedicated to helping pets live longer, healthier lives through real, whole-food nutrition. Founded in 2010, JustFoodForDogs revolutionized the fresh whole food movement for dogs when it opened the first open-to-the-public kitchen cooking food for dogs. All of our recipes are formulated by veterinarians and made with 100% human-grade ingredients. Today, consumers can find JustFoodForDogs at JustFoodForDogs retail locations, their favorite retailers and on-line at JustFoodForDogs.com. The company&rsquo;s offerings include daily meals, shelf-stable products, supplements, and treats. To learn more about JustFoodForDogs, visit JustFoodForDogs.com
 
 
 
 Job Summary
 
 
 
 We are seeking a Customer Service Specialist who is passionate about pets and committed to delivering exceptional customer experiences. In this role, you will serve as a trusted resource for pet parents, helping them understand our products and services while building long-term relationships rooted in care, trust, and transparency. The most successful candidates are strong communicators who enjoy problem-solving, multitasking, and collaborating across teams to improve the overall customer experience.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Interaction &amp; Resolution
 
 
 
 The "bread and butter" of the role is managing direct communication across multiple channels (phone, email, live chat, and social media).
 
 
 <ul>
 <li>
 Active Listening &amp; Inquiry Handling:Identifyingthepetparent and pet&rsquo;strue needs by listening carefully and asking clarifying questions.
 </li>
 <li>
 Conflict De-escalation:Managing frustrated or angrypetaprentswith patience and empathy to turn a negative experience into a positive one.
 </li>
 <li>
 Troubleshooting:Diagnosing technical or service-related issues and providing step-by-step solutions.
 </li>
 <li>
 Escalation Management:Knowing when a problem is beyond their scope and routing it to theappropriate specializedteam or manager.
 </li>
 <li>
 Act as a liaison between pet parents and internal teams to enhance the overall customer experience
 
 
 </li>
 </ul>
 
 Account &amp; Transactional Management
 
 
 
 Agents often handle the logistical side of the pet parent relationship.
 
 
 <ul>
 <li>
 Order Processing:Assistingwith placing orders, tracking shipments, and managing cancellations.
 </li>
 <li>
 Billing &amp; Payments:Processing refunds, adjusting bills for errors, and explaining complex fee structures or insurance policy terms.
 </li>
 <li>
 Account Maintenance:Opening new accounts, updating contact information, and verifying identity tomaintainsecurity.
 
 
 </li>
 </ul>
 
 Documentation &amp; Technical Mastery
 
 
 
 Accurate record-keeping is critical for a company's data integrity and future service improvements.
 
 
 <ul>
 <li>
 CRM Documentation:Recording every interaction in a Customer Relationship Management (CRM) system (like Salesforce) to ensure a "single source of truth."
 </li>
 <li>
 Feedback Loops:Reporting recurring bugs, glitches, or service gaps to the product or management teams.
 
 
 </li>
 </ul>
 
 Proactive Growth &amp; Sales
 
 
 
 Modern agents don't just react; they actively seek to add value.
 
 
 <ul>
 <li>
 Product Knowledge:Maintainingexpert-level knowledge of all products, services, and current promotions.
 </li>
 <li>
 Upselling &amp; Cross-selling:Suggesting relevant product upgrades or accessories that genuinelybenefitthe customer.
 </li>
 <li>
 Follow-ups:Checking back with customers after a resolution to ensure they are satisfied and to build long-term loyalty.
 </li>
 <li>
 Performadditionaltasks and responsibilities as assigned by management
 
 
 </li>
 </ul>
 
 Core Competencies: The "How" You Work
 
 
 
 <ul>
 <li>
 Pet ParentAdvocacy &amp; Empathy: A genuine passion for pet health, translated into a "customer-first" mindset. Youdon'tjust solve tickets; you listen, empathize, and resolve concerns with a human touch.
 </li>
 <li>
 Omnichannel Communication Mastery: High-levelproficiencyin shifting seamlessly between phone, email, live chat, SMS, and social media whilemaintaininga professional and consistent brand voice.
 </li>
 <li>
 Critical Thinking &amp; First-Contact Resolution: Strong problem-solving skills with the autonomy to assess complex needs and the confidence to guide apet parent's decision-making process in a single interaction.
 </li>
 <li>
 Adaptive Workflow Management: The ability to multitask across multiple software tabs and communication streams without losing organization or speed in a fast-paced environment.
 </li>
 <li>
 Collaborative Team Player: A proactive attitude toward remote or in-office collaboration, sharing insights with the team to improve the overall customer experience.
 
 
 </li>
 </ul>
 
 Operational Qualifications: The "Reliability" Factor
 
 
 
 <ul>
 <li>
 Operational Discipline &amp; Schedule Adherence: Proven ability to strictly follow a call center schedule, including assigned breaks and lunch periods, to ensure consistent coverage for our customers.
 </li>
 <li>
 Professional Punctuality:A track recordof reliability with a commitment to being "ready to roll" at the start of every shift.
 </li>
 <li>
 Dynamic Scheduling Flexibility: Ability toworka flexible schedule that includes weekends, evenings, and holidays as needed to support a 24/7 customer base.
 </li>
 <li>
 Performance-Driven Mindset: A results-oriented approach to meeting and exceeding key performance indicators (KPIs) such as average handle time, customer satisfaction scores (CSAT), and resolution rates.
 
 
 </li>
 </ul>
 
 Technical &amp; Professional Experience
 
 
 
 <ul>
 <li>
 3+ Years of High-Volume Service: Experience in a call center, consultative sales, or retail environment. Specific experience in pet nutrition or veterinary services is a significant advantage.
 </li>
 <li>
 Digital Proficiency (CRM): Advanced experience using CRM tools to document interactions; Salesforce experience is highly preferred.
 </li>
 <li>
 Consultative Selling: Ability to explain product benefits clearly and confidently "close the loop" by guiding customers toward the right nutritional solutions for their pets.
 </li>
 <li>
 Education: High School Diploma or equivalent required; a four-year degree is preferred.
 
 
 </li>
 </ul>
 
 Tenets Of The Pack (Company Values)
 
 
 
 
 Live Our Mission
 
 &ndash; We believe this is more than a job. It&rsquo;s a cause.
 
 
 
 Be a Team Player
 
 &ndash; We put company goals and success first.
 
 
 
 Maintain a Positive Attitude
 
 &ndash; We bring energy, enthusiasm, and drive to everything we do.
 
 
 
 Deliver Results
 
 &ndash; We play to win.
 
 
 
 JUSTFOODFORDOGS
 
 is an Equal Opportunity Employer.
 
 
 
 JUSTFOODFORDOGS
 
 does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.
</div>

BlinkRx

<div>
 
 
 Company Overview:
 
 
 
 
 Blink Health
 
 is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products &ndash; BlinkRx and Quick Save &ndash; remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
 
 
 
 BlinkRx
 
 is the world&rsquo;s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can&rsquo;t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn&rsquo;t have the medication in stock.
 
 
 We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
 
 
 The Role
 
 
 As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You&rsquo;ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
 
 
 This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
 
 
 
 This is a fully On-site role in Robinson Township, Pittsburgh
 
 
 
 What You&rsquo;ll Do
 
 <ul>
 <li>
 Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
 </li>
 <li>
 Conduct outbound outreach to support patients in completing key steps in their prescription journey
 </li>
 <li>
 Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
 </li>
 <li>
 Assist with insurance verification, benefits coordination, and financial assistance programs
 </li>
 <li>
 Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
 </li>
 <li>
 Research and resolve patient issues using internal tools and resources
 </li>
 <li>
 Accurately document all interactions and key insights to ensure a seamless patient experience
 </li>
 <li>
 Meet and exceed performance goals related to quality, productivity, and patient satisfaction
 </li>
 <li>
 Identify trends or gaps in the patient experience and share feedback to improve processes and products
 </li>
 <li>
 Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
 </li>
 <li>
 Continuously learn and adapt to new products, workflows, and program updates
 </li>
 </ul>
 
 What Success Looks Like
 
 <ul>
 <li>
 Patients feel supported, informed, and confident throughout their journey
 </li>
 <li>
 Issues are resolved quickly and accurately across multiple channels
 </li>
 <li>
 You become a trusted resource for patients and internal teams
 </li>
 <li>
 You actively contribute ideas to improve the patient experience
 </li>
 <li>
 You grow your skills and take on increasing responsibility over time
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 High school diploma or GED required; Associate&rsquo;s or Bachelor&rsquo;s degree is a plus
 </li>
 <li>
 Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
 </li>
 <li>
 Strong communication skills (verbal and written)
 </li>
 <li>
 Comfortable using technology and learning new systems quickly
 </li>
 <li>
 Strong problem-solving skills and attention to detail
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Curious, adaptable, and eager to learn
 </li>
 <li>
 Self-starter with a strong sense of ownership and accountability
 </li>
 <li>
 Passion for helping others and delivering high-quality patient care
 </li>
 <li>
 Ability to work collaboratively across teams
 </li>
 </ul>
 
 Location &amp; Schedule
 
 <ul>
 <li>
 Full-time, hourly role
 </li>
 <li>
 
 On-site :
 
 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
 </li>
 <li>
 Multiple scheduling options available, including 4-day workweeks
 </li>
 <li>
 Shifts scheduled between Monday&ndash;Friday, 8:00 AM &ndash; 9:00 PM EST
 </li>
 <li>
 Rotating Saturday shifts (9:00 AM &ndash; 5:00 PM EST)
 </li>
 <li>
 Schedules may evolve based on business needs
 </li>
 </ul>
 
 Benefits
 
 <ul>
 <li>
 Medical, dental, and vision insurance
 </li>
 <li>
 401(k) retirement plan
 </li>
 <li>
 Daily meal stipend (onsite)
 </li>
 <li>
 Free shuttle service and onsite parking
 </li>
 <li>
 Pre-tax transit benefits
 </li>
 </ul>
 
 
</div>

Metropolitan Transportation Authority

<div>
 
 
 Description
 
 
 
 
 JOB TITLE:
 
 
 Customer Service Specialist
 
 
 
 Salary:
 
 
 
 $45,125
 
 
 
 Dept/Div:
 
 
 
 HR Center of Excellence
 
 
 
 Supervisor:
 
 
 
 Manager - Customer Management Center
 
 
 LOCATION:
 
 
 333 West 34 Street, 10001 New York, NY 10004
 
 
 
 Hours Of Work:
 
 
 
 8:15 AM- 5:30 PM (8 Hours/Day &ndash; 30-minute lunch)
 
 
 
 
 ***This position is represented by the Transportation Communication Union (TCU)***
 
 
 
 Opening:
 
 
 
 The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
 
 
 
 Position Objective:
 
 
 
 The purpose of this position is to manage, resolve, and escalate Level 1 (basic) customer inquiries and service requests
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide excellent customer service to customers
 </li>
 <li>
 Resolve inquiries/requests by email or phone
 </li>
 <li>
 Prioritize service requests and manage the queue of open inquiries
 </li>
 <li>
 Record and track all interactions via Siebel CRM
 </li>
 <li>
 Identify, interpret, analyze, and research issues and seek resolution to meet customer expectations. Understand when to resolve or escalate
 </li>
 <li>
 Re-assign or escalate service requests to Level 2 or 3 as appropriate
 </li>
 <li>
 Process transactions in PeopleSoft as assigned
 </li>
 <li>
 Complete assignments as delegated by the supervisor
 </li>
 <li>
 Comply with MTA and Department policies, practices, and procedures
 </li>
 <li>
 Support project activities including: requirements gathering, functional design &amp; configuration, testing, training design, development &amp; delivery, post-production support
 </li>
 <li>
 Understand the MTA and Department vision, including how individual responsibilities fit into the long-term strategies
 </li>
 <li>
 Maintain an appropriate level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge
 </li>
 <li>
 Track and report the status of work
 </li>
 <li>
 Support other team members as appropriate
 </li>
 <li>
 Ensure that all assignments are completed with the highest quality and within agreed-upon Service Level Agreement guidelines and Key Performance Indicator targets
 </li>
 <li>
 Adhere to the team budget
 </li>
 <li>
 Identify and implement continuous improvement initiatives as assigned
 </li>
 <li>
 Participate in user groups as necessary
 </li>
 <li>
 Identify and document input to the knowledge management tool
 
 
 </li>
 </ul>
 
 Knowledge/Skills/Abilities:
 
 
 
 Required
 
 
 <ul>
 <li>
 Strong customer service skills and professional demeanor
 </li>
 <li>
 Possess familiarity with the functional area
 </li>
 <li>
 Ability to process customer requests consistently with general supervision
 </li>
 <li>
 Ability to learn and use various Customer Management Center enabling technologies
 </li>
 <li>
 Working knowledge and use of PeopleSoft or related database software
 </li>
 <li>
 Ability to assess problems and promptly resolve or identify an appropriate team to resolve
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Strong interpersonal skills with the ability to work with and collaborate across the Customer Management Center at all levels within and outside the organization.
 </li>
 <li>
 Strong organization and multitasking skills
 </li>
 <li>
 Strong time management skills and the ability to manage individual assignments
 </li>
 <li>
 Ability to work in a team environment
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Ability to handle sensitive situations and maintain a high degree of confidentiality
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Understanding of Customer Management Center functions
 </li>
 <li>
 Working knowledge and use of Siebel CRM, Oracle Enterprise Content Management (ECM), and Genesys Cloud or other Interactive Voice Response (IVR) system
 </li>
 <li>
 Familiarity with performance metrics and the ability to meet identified targets
 </li>
 <li>
 Working knowledge and use of office productivity tools (e.g., MS Office applications) and web-based applications
 </li>
 <li>
 Knowledge of Shared Services
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 Education and Experience:
 
 
 <ul>
 <li>
 Minimum three (3) years' experience in one or more of the following areas: HR (Employment, Recruitment, Benefits, HRIS), Procurement, Finance (Accounts Payable, Payroll), or three (3) years' experience in customer service/call center related experience
 </li>
 <li>
 Previous call center experience preferred
 </li>
 <li>
 Shared Services experience preferred
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 Required
 
 
 <ul>
 <li>
 High School Diploma or GED
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 An associate&rsquo;s degree in business administration is preferred.
 
 
 </li>
 </ul>
 Other Information
 
 
 May need to work outside of normal work hours (i.e., evenings and weekends)
 
 
 Travel may be required to other MTA locations or other external sites.
 
 
 According to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
 
 
 Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.
 
 
 Equal Employment Opportunity
 
 
 MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
 
 
 The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
</div>

WeCopy Consultant- FZCO

AAbout UsWeCopy Fintech is a fast-growing, Canada-based fintech company powering innovative platforms such as WeCopyTrade, WeMasterTrade, and WeGolden. We deliver advanced solutions in social and copy trading, funded trader programs, and digital trading tools.As part of our expansion across the MENA region, we are looking for an experienced Customer Service Executive to join our Cairo team and contribute to delivering exceptional client experiences.Location Onsite &ndash; Zahraa El-Maadi, Cairo, EgyptKey Responsibilities<ul><li>Key Responsibilities</li><li>Handle customer inquiries via HubSpot, email, live chat, and social media channels</li><li>Manage and resolve support tickets efficiently while coordinating with internal teams</li><li>Provide accurate, timely, and professional responses to customer issues</li><li>Maintain high levels of customer satisfaction and service quality</li><li>Develop strong knowledge of company products and services</li><li>Identify recurring issues and contribute to improving customer experience processes</li></ul>Requirements<ul><li>Minimum 1 year of experience in customer service or client support</li><li>Fluency in English and Arabic (written and spoken)</li><li>Strong communication, problem-solving, and interpersonal skills</li><li>Ability to work in rotating shifts (day/evening)</li><li>Ability to handle customer interactions professionally under pressure</li><li>Experience in fintech, trading, or forex is a plus</li><li>Familiarity with MENA customer behavior is an advantage</li></ul>What We Offer<ul><li>Competitive salary and performance-based growth</li><li>Clear career progression opportunities</li><li>Professional onboarding and continuous training</li><li>Supportive and dynamic work environment</li><li>Opportunity to grow within a global fintech organization</li></ul>Pay: E&pound;12,000.00 - E&pound;15,000.00 per monthApplication Question(s):<ul><li>What is your recent salary?</li><li>What is your expected salary?</li><li>Are you comfortable working onsite in Zahraa El-Maadi?</li><li>What is your level of English proficiency?</li></ul>Work Location: In person

Halliburton

<div>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.<div><div><div><h2 class="jobSectionHeader">
Job Duties</h2></div><div>
Under general supervision, acts as primary contact with affiliates, field PSL, and sales personnel. Ensures accurate and timely processing of orders and quotations. Directs the movement of material for global multi-PSL operations. Utilizes knowledge of products and processes to service customer needs. Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements. Coordinates cross-center and vendor supplied orders as required and monitors those shipments. Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations. May give guidance to Order Correspondents as needed. Requires High School Diploma or GED and a minimum of 2 years experience in a customer service environment. Additional experience in areas such as procurement, materials, or logistics is preferred.</div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div></div></div><div></div>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. 
Location
101 King Abdulaziz Road, Jubail, , 31951, Saudi Arabia 
Job Details
Requisition Number: 207724
 
Experience Level: Entry-Level 
Job Family: Manufacturing &amp; Supply Chain 
Product Service Line: Supply Chain Mgmt
 
Full Time / Part Time: Full Time
Additional Locations for this position: 
Compensation Information 
Compensation is competitive and commensurate with experience.</div>

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