customer service specialist

State of Arkansas

Date: Jul 10, 2026
 Req ID: 58439
 
Location: 
Bryant, AR, US, 72022
 
#job-location.job-location-inline { display: inline; }
 Category: DFA - REVENUE SERVICES DIV
 Anticipated Starting Salary: $39,171
 
Position Number: 22107811
 County: Saline
 Posting End Date: 7/17/2026
 Anticipated Starting Salary: $39,171
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The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.
 
Position Information
 
Job Series: Revenue Programs
 
Classification: Customer Service Specialist – Career Path
 
Class Code: PRP02P
 
Pay Grade: SGS03
 
Salary Range: $39,171 - $57,973
 
Job Summary
 The Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services. This position involves assisting customers both in person and via phone, email, and other communication channels. The successful candidate will be skilled in problem-solving, possess a strong understanding of state tax policies and procedures or child support policies and regulations, and deliver timely and accurate information to resolve issues. The Customer Service Specialist will work collaboratively with other staff to ensure the smooth operation of the revenue or child support office, while upholding state and federal regulations and maintaining a positive customer experience.
 Primary Responsibilities
 Provide high-quality customer service by responding to taxpayer and customer inquiries, explaining tax laws, payment processes, child support services, and related issues. Assist customers with the completion of tax and other forms, tax filing procedures, and understanding their tax or child support obligations in a professional and courteous manner. Answer questions related to individual and business tax filings, tax payment processes, refunds, penalties, and other revenue-related topics. Help taxpayers resolve issues related to overdue payments, discrepancies, or other concerns by providing accurate information and guidance. Help child support customers with case issues by providing information and assisting with completing applications and forms. Gather information through interviews and contact to employers and other entities. Perform activities to locate parents’ address, employer, and income or other assets. Accurately record and document customer interactions, inquiries, and the steps taken to resolve issues in the department’s systems. Maintain up-to-date records of taxpayer and customer requests and follow up as necessary to ensure that all issues are addressed. Guide taxpayers through the process of filing taxes online, by mail, or in person. Educate taxpayers on the various tax filing methods and procedures to ensure compliance with state tax laws. Provide clear instructions for completing tax forms and submitting required documentation. Identify, investigate, and resolve customer service issues, including discrepancies, incorrect filings, payment issues, or other challenges. Work with the appropriate departments or units to escalate more complex cases or disputes for further resolution. Provide general administrative support within the revenue or child support office, including data entry, sorting mail, filing documents, organizing records, and other clerical duties. Assist in preparing and processing forms, applications, and payments. Accept and process payments for taxes, fees, fines, or other revenue and child support-related services. Provide receipts and ensure that all transactions are accurately recorded and processed according to state procedures.
 Knowledge and Skills
 Demonstrated ability to interact professionally and courteously with taxpayers and customers, ensuring positive experiences even in challenging or stressful situations. Strong interpersonal skills are essential for building rapport and trust with customers. Excellent verbal and written communication skills, including the ability to explain complex tax or child support regulations in a clear, concise, and understandable manner. Ability to actively listen to customers and respond empathetically to their concerns. Ability to assess situations, identify issues, and provide solutions or guidance. Strong critical thinking skills to resolve discrepancies, answer questions accurately, and troubleshoot taxpayer problems efficiently. Meticulous attention to detail in documenting taxpayer information, processing payments, and ensuring accuracy in all aspects of customer service and record-keeping. Ability to handle sensitive taxpayer information with discretion and adhere to confidentiality requirements. Demonstrated integrity in all customer service interactions.
 Minimum Qualifications
 
A high school diploma.
 
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
 
Licensure/Certifications
 N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
 
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
 
ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.
 
Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.
 
Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.

CUSTOMER SERVICE SPECIALIST

Stratus Hydration, Inc.

Job Overview Company:** Stratus Hydration, Inc. Job Title:** Customer Service Specialist Employment Type:** Full-Time Salary:** $32,000 - $35,000 USD per annum Stratus Hydration, Inc. is a forward-thinking organisation dedicated to providing innovative hydration solutions that promote a healthy and active lifestyle. We are currently seeking a dedicated and articulate Customer Service Specialist to join our dynamic, fully remote team. The ideal candidate will be the voice of our brand, ensuring every customer interaction is positive, professional, and effective. You will play a crucial role in building customer loyalty and contributing to the overall success of the company by providing exceptional support. Key Responsibilities * Act as the first point of contact for all customer enquiries, handling communications via email, phone, and live chat. * Resolve customer issues efficiently and effectively, investigating problems to find the best possible solution. * Provide detailed and accurate information about our products, services, and company policies. * Process customer orders, returns, and exchanges with precision and care. * Maintain a high level of customer satisfaction by consistently exceeding expectations. * Diligently record and analyse customer feedback to help our team improve products and services. * Collaborate with other departments, including logistics and marketing, to ensure a seamless customer experience. Qualifications and Skills * Proven experience in a customer-facing support role is essential. * Exceptional written and verbal communication skills with a strong command of the English language. * A patient, empathetic, and customer-focused approach to problem-solving. * Proficiency in using CRM systems and other customer service software. * Excellent organisational and time-management skills, with the ability to work independently in a remote setting. * A genuine passion for helping others and a proactive attitude. * Experience within the e-commerce, health, or wellness sectors would be an advantage. Benefits * A competitive annual salary. * The flexibility of a fully remote working arrangement. * Generous paid time off and holiday allowance. * Opportunities for career progression and professional development in a growing company. * A collaborative and supportive team environment. * Employee discounts on all Stratus Hydration products.

Customer Service Specialist Stratus Hydration, Inc. Location: Philadelphia, Pennsylvania, United States Employment Type: Full-time Salary: $32 - $35 per hour Job Overview Stratus Hydration, Inc. is a leading provider of innovative hydration solutions for health-conscious consumers. We are dedicated to promoting overall wellness through our range of high-quality, sustainable products designed to support active lifestyles. We are currently seeking a dedicated and enthusiastic Customer Service Specialist to join our team in Philadelphia. The successful candidate will be the first point of contact for our customers, playing a vital role in upholding our commitment to excellence and ensuring a positive brand experience. This is an excellent opportunity for a passionate individual to contribute to a growing company within the health and wellness industry. Key Responsibilities * Serve as the primary contact for customer enquiries, responding promptly and professionally via email, phone, and social media channels. * Provide accurate information about our products, their benefits, and their usage. * Process customer orders, returns, and exchanges efficiently, ensuring a seamless experience. * Resolve customer issues and complaints with empathy and patience, aiming for first-contact resolution. * Maintain detailed and accurate records of customer interactions and transactions in our CRM system. * Gather and document customer feedback to share with relevant teams for continuous improvement of our products and services. * Collaborate with the logistics and marketing teams to ensure a cohesive and positive customer journey. * Act as a brand ambassador, reflecting the company's values of quality, sustainability, and wellness in all interactions. Qualifications and Skills * Proven experience in a customer-facing service role. * Exceptional verbal and written communication skills with a keen eye for detail. * Strong problem-solving abilities and a calm, professional demeanour. * Excellent organisational and time-management skills, with the ability to manage multiple priorities. * Proficiency in using CRM systems and other customer service software. * A genuine passion for helping people and delivering outstanding customer service. * A demonstrable interest in the health, wellness, or fitness industry is highly desirable. What We Offer * A competitive hourly wage. * The opportunity to be part of a dynamic and growing company with a strong mission. * A supportive and collaborative work environment. * Opportunities for professional growth and development.

Customer Service Specialist

Hard Rock Digital

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We&rsquo;re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we&rsquo;re always acting authentically.Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We&rsquo;re taking that foundation of success and bringing it to the digital space &mdash; ready to join us?What&rsquo;s the position? Our Customer Service specialist will report to the Customer Service Supervisors and will handle a wide range of customer queries including betting, payments, verification, promotions, and general information via multiple contact channels including live chat, email, social media, and voice. Sport and betting knowledge is advantageous but not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential. We have a culture of continuous development as we believe our people are the key to success.Overall duties include:<ul><li>Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice)</li><li>Build meaningful relationships with our players through a consultative approach, understanding their current and future needs, providing first contact resolution, and providing a positive outcome for the player and HRD (Hard Rock Digital)</li><li>Meet and exceed quality goals, productivity targets, and regulatory requirements</li><li>Navigate computer systems and applications to service our players, and enable them to get the most from our online and mobile platforms</li><li>Follow policies and procedures while also thinking creatively and passionately in ways to which we can make every user interaction meaningful and provide the best gaming experience possible.</li><li>Re-prioritize and adapt to an ever-changing environment</li><li>Operates in a team environment providing support in all areas and being agile in your day-to-day workflow.</li></ul>As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.What are we looking for? You will be a positive, confident, and enthusiastic Customer Service Specialist with the desire to help, guide and assist our players with their account queries. You will have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution. You will have strong computer literacy and numeracy skills, and a keen attention to detail with the ability to multitask. You will have a desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements.<ul><li>2+ years of experience in a customer-facing role multi-channel role.</li><li>Availability to work flexible hours.</li><li>Confidence to work in a hybrid environment.</li><li>Work From Home Requirements:</li><li>Must have at least 25MBPS internet connection plan / speed</li><li>Must have a private &amp; quiet area to work at home</li><li>Demonstrate personal excellence by remaining positive in difficult situations</li><li>Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation</li><li>Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required.</li><li>Critical, analytical, and forward thinking with problem-solving skills, and strong attention to detail.</li><li>Ability to learn and adapt to changing software and processes.</li><li>Computer skills: Microsoft Office Software including Outlook, Word, and Excel preferred.</li><li>Excellent interpersonal, communication, verbal, and written skills</li><li>Empathy, curiosity, humility, and flexibility.</li></ul>What&rsquo;s in it for you? We offer our employees more than just competitive compensation. Our team benefits include:<ul><li>Competitive pay</li><li>Medical, Dental, and Vision Coverage Options</li><li>Employee Discounts</li><li>Advancement opportunities</li><li>Start-up culture backed by a secure, globally recognized brand.</li><li>Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community</li></ul>Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)Job Type: Full-timePay: $20.50 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Remote

Service Corporation International

<div>Our associates celebrate lives. We celebrate our associates.
SCIDirect is seeking a detail-oriented and service-driven Customer Service Specialist to join our team in Plantation, FL. This role is responsible for delivering timely, accurate, and professional customer support in a high-volume call queue environment. The ideal candidate will excel in multitasking, demonstrate strong organizational skills, and maintain a positive, customer-focused attitude while handling billing inquiries, contract updates, cancellations, and merchandise returns.<div>
Key Responsibilities 
<ul><li>Provide prompt, courteous, and professional customer interactions within an automatic call distribution (ACD) queue environment.</li><li>Deliver billing and account support to internal and external customers, including:</li></ul>
o Status updates on change requests 
o Refund processing 
o Cancellation requests 
o Payment applications 
<ul><li>Accurately update customer information in the contract management system in accordance with company policies and customer requests.</li><li>Process cancellation requests and coordinate merchandise returns with the manufacturer.</li><li>Track and monitor the delivery status of returned merchandise.</li><li>Maintain accurate documentation and ensure compliance with company guidelines and procedures.</li><li>Collaborate with internal departments to resolve customer issues efficiently and effectively.</li></ul></div><div>
Qualifications &amp; Skills 
<ul><li>Detail-Oriented: Strong accuracy and attention to detail in data entry and documentation.</li><li>Customer-Focused Mindset: Positive attitude with a commitment to delivering exceptional</li></ul>
service. 
<ul><li>Multitasking Ability: Capable of managing multiple priorities in a fast-paced environment.</li><li>Organizational Skills: Strong time management and prioritization skills.</li><li>Technical Proficiency:</li></ul>
o Advanced proficiency in Microsoft Excel (required) 
o Working knowledge of other Microsoft Office applications 
<ul><li>Experience Required:</li></ul>
o Prior experience in customer service 
o Billing and payment processing experience 
o Data entry experience 
Core Competencies 
<ul><li>Excellent verbal and written communication skills</li><li>Active listening and problem-solving abilities</li><li>Strong understanding of company products, services, and policies</li><li>Ability to apply policies effectively when performing administrative tasks</li><li>Professionalism and teamwork</li></ul></div>
These qualifications are essential for success in this position, as you will be expected to manage 
various tasks simultaneously. You should have excellent communication and customer service 
skills, a strong understanding of company products, services, and policies, and the ability to apply 
them effectively when completing administrative duties. Listening, understanding, and clear 
communication with both customers and employees are vital components of this role.
Postal Code: 33317
Category (Portal Searching): Finance and Accounting
Job Location: US-FL - Plantation</div>

Ferrellgas

<div>Overview:

Ferrellgas was recently recognized by Newsweek as one of America&rsquo;s Most Trustworthy Companies for 2025 &mdash; and that trust starts with our people. We&rsquo;re currently hiring a Full-Time Customer Service Specialist. In this role, you&rsquo;ll provide exceptional service through both inbound and outbound communications. This position is remote, however we would prefer to hire within the Tri-state area (Rhode Island, Massachusetts, Connecticut), OR (Indiana, Ohio, Michigan). You&rsquo;ll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won&rsquo;t go unnoticed - here, your impact matters.<div></div> 
Why You&rsquo;ll Love Working Here<div>
At Ferrellgas, we&rsquo;re committed to supporting our team with benefits that promote health, financial security, and personal growth:</div><ul><li>
Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance</li><li>
Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&amp;D</li><li>
Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)</li><li>
Time Off &amp; Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement</li><li>
Wellness &amp; Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support</li><li>
Employee Perks: Referral program, employee discount programs, and propane savings</li></ul>
Responsibilities:
<ul><li>Answering phones, chat, social media, or email in a polite, courteous, and professional manner.</li><li>
Works with customers daily to sustain and improve business relationships.</li><li>
Ask probing questions to identify customer issues or concerns.</li><li>
Ensure accurate account maintenance and updating of account information.</li></ul><ul><li>
Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions</li><li>
Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.</li><li>
 Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions.</li><li>
Can handle basic de-escalation of customer situations by following our customer complaint resolution policy.</li><li>
Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone.</li><li>
Support the set-up of new customer accounts.</li><li>
Meet or exceed minimum performance standards outlined in company policy.</li></ul>
Qualifications:
<ul><li>High School Diploma or equivalent.</li><li>
1 or more years of customer service experience.</li><li>
Exceptional customer service and negotiation skills.</li><li>
Strong organizational skills with typing and data entry experience.</li><li>
Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.</li><li>
Proficient in Microsoft Office including Excel, Word, and Access.</li><li>
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.</li><li>
Applicants must not now, or any time in the future, require sponsorship for an employment visa.</li></ul><div></div> 
Why Ferrellgas?
At Ferrellgas we&rsquo;re honored to be part of tight-knit communities across America and thousands of customers&rsquo; lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.
Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials
Ready to take the next step in your career? Apply today and be part of our growing team!</div><div></div>

A-Better Heat & Air Conditioning

Customer Service Specialist Company: A-Better Heat &amp; Air Conditioning Location: Oklahoma City, Oklahoma, United States Employment Type: Full-Time Salary: $22 - $41 USD per hour Job Overview A-Better Heat &amp; Air Conditioning is a well-established and trusted HVAC contractor, proudly serving Oklahoma for over 40 years. Our certified technicians specialise in providing top-tier heating, ventilation, and air conditioning solutions, from central air units to advanced indoor air quality systems. We are seeking a dedicated and professional Customer Service Specialist to join our team. This role is crucial to our operation, as you will be the first point of contact for our valued customers, ensuring they receive the exceptional service our company is known for. The ideal candidate will be an excellent communicator with a passion for helping people and a talent for organisation. Responsibilities * Act as the primary point of contact for customers, handling inbound calls, emails, and enquiries with professionalism and courtesy. * Efficiently schedule service appointments, maintenance visits, and installations for our team of technicians. * Provide accurate information to customers regarding our services, products, and pricing. * Address and resolve customer issues or complaints promptly, escalating complex cases to the appropriate manager when necessary. * Maintain and update customer information accurately in our company database. * Liaise with technicians and other departments to ensure seamless service delivery and communication. * Perform follow-up calls to ensure customer satisfaction after a service has been completed. * Carry out general administrative duties to support the office and service team. Qualifications * Proven experience in a customer-facing role, such as customer service, reception, or administration. * Exceptional verbal and written communication skills with a professional telephone manner. * Strong organisational skills and the ability to manage multiple tasks simultaneously in a busy environment. * A high level of attention to detail and accuracy. * Proficiency in using computers and standard office software; experience with CRM or scheduling systems is an advantage. * A positive, problem-solving attitude and the ability to work effectively both independently and as part of a team. * Previous experience in the HVAC, plumbing, or a related trade industry is highly desirable but not essential. Benefits A-Better Heat &amp; Air Conditioning is committed to the well-being of its employees. We offer a competitive salary and a comprehensive benefits package for our full-time team members. Further details will be discussed during the interview process.

NinjaHoldings

<div>NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our NinjaEdge brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance.
NinjaHoldings is looking to add exceptionally talented, bright, and driven Customer Service Specialists to our team. This position is responsible for guiding an applicant through the loan approval process on various products and supporting the day-to-day operations of a customer's loan life cycle. The Customer Service Specialist must demonstrate strong customer service acumen, the ability to multi-task on the phone and computer at the same time and be able to support applicants of new and existing lines of credit. Your attention to detail and ability to multi-task are critical to succeed in this role.
We are located in Spring Grove, Illinois. Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. Expanding the work-from-home opportunity is performance based. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. The work week is Monday - Friday 8:00 am - 5:00 pm.
Applicants must live within 25 miles of 60081 zip code. Credit and criminal background check required and must be at least 18 years of age.
As a Customer Service Specialist, your primary responsibility is
<ul><li>Take care of our customers and / or our prospective customers by handling their inquiries of all type.</li><li>
Handle and initiate inbound and outbound support requests through a variety of different channels whether it's via phone calls, e-mails, or chat.</li><li>
Keep customer records meticulously updated with accurate information for every action and interaction taken on a customer loan.</li><li>
Ensure you are moving applications to a final state and support all of them throughout their application journey.</li><li>
Call on pending loan applications to help convert into customers and assist where they might need assistance</li><li>
Review and evaluate client's financial documents and research financial history</li><li>
Uphold and adhere to strict compliance policies, procedures and regulatory guidelines and achieve company standards for quality and responsiveness, as well as local, state, and federal laws and regulation.</li></ul>
Ideal Candidate Will Have:
<ul><li>Must be 18 years of age or older</li><li>
Excellent typing skills</li><li>
Experience with all Google suite and Microsoft products</li><li>
This position requires in-office attendance for three days a week in Spring Grove, Illinois throughout your training process which will last about four months, and various times for in-person meetings and in-office days.</li><li>
Associate's Degree OR equivalent experience 3 + years' experience in customer service</li><li>
Customer-centric approach with adaptability to various personality types</li><li>
You must possess excellent written and verbal communication skills</li><li>
Be able to sit or stand 8 hours a day wearing a headset</li><li>
Must be able to work flexible shifts &ndash; no weekends</li><li>
Excellent listener, quick learner, and able to handle ambiguity and constant change</li><li>
Ability to communicate professionally, with maturity and self-confidence</li><li>
Patience with dealing with customers who are slower to learn new technologies</li><li>
Credit and criminal background checks required</li><li>
Must have a strong at-home internet connection, all equipment will be provided to you</li></ul>
Additional Pluses:
<ul><li>Bilingual (English/Spanish)</li><li>
Prior call-center experience</li><li>
Prior work experience in FinTech or financial services with a focus on technology</li><li>
Knowledge about or experience with Google Suite products, Microsoft Office, JIRA, &amp; Slack</li><li>
Experience in a remote work environment</li><li>
The willingness to take on new tasks and broaden scope of responsibilities</li></ul>
Compensation:
The budgeted hourly rate for this position is $20.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in company benefits.
Benefits:
<ul><li>Hourly position $20.00 a hour, Monday thru Friday, no weekends</li><li>
Monthly Bonuses based on performance and attendance eligible after training</li><li>
Work-From-Home opportunity available based on performance</li><li>
Casual Dress policy (jeans, sandals, etc)</li><li>
Full Time Employees are eligible for Medical, Dental, Vision, Life, 401K, PTO, and Wellness Credits)</li><li>
Employee recognition and rewards program</li></ul>
IMPORTANT NOTICE:
Please carefully review communications to ensure that they are from the official Breezy applicant tracking platform (@ninjaholdings.breezy-mail.com) or an official NinjaHoldings brand email: @ninjaholdings.com, @creditninja.com, @ninjacard.com, or @edgescore.com. If you have been contacted regarding a job opening at NinjaHoldings from any other email address, including similar email variations, this is NOT a trusted source. We recommend that you refrain from responding to suspicious emails and file a complaint with the FBI's Internet Crime Compliant Center (IC3) at https://www.ic3.gov (https://www.ic3.gov/). For questions or to confirm the authenticity of a communication, please email hr @ ninjaholdings.com.</div>

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