customer service specialist

Leeds Professional Resources

Overview We are seeking a dynamic and enthusiastic Customer Service Specialist to join the team of a large global Consumer Goods company! This role is perfect for individuals who thrive on helping others, possess excellent communication skills, and enjoy engaging with diverse clients. As a Customer Service Specialist, you will be the point of contact for the organization, providing exceptional support to all customers and ensuring their experience is positive, efficient, and memorable. Your energy and proactive approach will drive customer satisfaction and foster long-term relationships.Duties<ul><li>Respond promptly to customer inquiries via email and phone; emphasis on email customer service</li><li>Assist clients with product or service questions, troubleshooting issues, and resolving complaints with professionalism and patience</li><li>Conduct outbound email responses and calling to follow up on customer requests or gather feedback for continuous improvement</li><li>Manage data entry tasks accurately within our customer relationship management (CRM) system and maintain detailed records of interactions</li><li>Support sales efforts by identifying customer needs, promoting relevant products or services, and contributing to client retention strategies</li><li>Handle cash transactions securely when necessary, ensuring proper cash handling procedures are followed</li><li>Collaborate with team members to improve customer support processes and share insights gained from client interactions</li></ul>Qualifications<ul><li>Prior experience in customer service environments or customer support roles is preferred, with a strong emphasis in email customer service</li><li>Strong sales aptitude with the ability to upsell or cross-sell products effectively</li><li>Excellent communication skills&mdash;both verbal and written&mdash;are essential for success in this role</li><li>Proficiency in Microsoft Office applications (Word, Excel) and general computer skills required for daily tasks</li><li>Experience with outbound calling campaigns and call center operations is advantageous</li><li>Demonstrated analysis skills to assess customer needs and resolve issues efficiently</li><li>Ability to perform data entry quickly and accurately while maintaining attention to detail</li><li>Familiarity with call etiquette standards and professional demeanor during all interactions</li></ul>Pay: $16.00 per hourWork Location: In person

Customer Service Specialist

Manpower Middle East

<div>
 
 We are looking for a dedicated and customer-focused
 
 Customer Service Specialist
 
 to join our team. The ideal candidate will have
 
 2&ndash;4 years of experience
 
 in customer service and a strong ability to handle inquiries, resolve issues, and deliver a high-quality customer experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customers via phone, email, or chat.
 </li>
 <li>
 Handle customer inquiries, complaints, and requests in a timely and professional manner.
 </li>
 <li>
 Provide accurate information about products, services, and company policies.
 </li>
 <li>
 Resolve issues efficiently while ensuring customer satisfaction and retention.
 </li>
 <li>
 Maintain and update customer records in CRM systems.
 </li>
 <li>
 Collaborate with internal teams to resolve complex cases and improve service delivery.
 </li>
 <li>
 Monitor customer feedback and suggest improvements to enhance overall experience.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience.
 </li>
 <li>
 
 2&ndash;4 years of experience
 
 in customer service or a related role.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving and conflict-resolution abilities.
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment.
 </li>
 <li>
 Proficiency in MS Office and customer service/CRM tools.
 </li>
 <li>
 Customer-centric mindset with strong attention to detail.
 </li>
 </ul>
 
 
 
 
 This role is ideal for professionals who are passionate about delivering exceptional customer experiences and building strong client relationships.
 
</div>

Marolina Outdoor, Inc.

<div>
 
 THIS JOB IS ON-SITE, NOT ELIGIBLE FOR HYBRID OR REMOTE, BASED IN CHARLESTON, SOUTH CAROLINA
 
 
 
 
 About Marolina Outdoor
 
 
 
 We're a team built for life outdoors&mdash;driven by a passion for the water, the woods, and the people who live for both. Through our brands, Huk and Nomad, we design high-performance fishing and hunting apparel that works as hard as the environments they're made for. From early casts to last light in the field, everything we create is rooted in purpose, innovation, and a deep respect for the outdoors.
 
 
 
 Position Overview
 
 
 
 Marolina Outdoor Inc. is seeking a proactive, detail-oriented, and customer-focused Customer Service Specialist to support our Huk and Nomad Outdoor brands. This role is responsible for delivering exceptional customer experiences across multiple communication channels, including email, phone, live chat, social media, and SMS.
 
 
 The Customer Service Specialist serves as a key point of contact for customers, ensuring timely and accurate resolution of inquiries related to orders, products, shipping, returns, exchanges, and warranties. This role also partners closely with internal team - including E-commerce, Marketing, and Operations - to support operational initiatives, improve processes, and maintain a consistent brand voice.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Communication &amp; Support
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, phone, live chat, and SMS in a timely and professional manner
 </li>
 <li>
 Provide accurate information regarding orders, shipping, promotions, product availability, and general inquiries
 </li>
 <li>
 Maintain company SLAs by resolving and closing support tickets within 24 hours
 </li>
 <li>
 Return missed calls and respond to voicemails promptly
 </li>
 <li>
 Ensure all customer interactions reflect brand standards and a positive customer experience
 
 
 </li>
 </ul>
 
 Order Management &amp; Internal Coordination
 
 
 
 <ul>
 <li>
 Assist with order updates, cancellations, and out-of-stock adjustments via Shopify
 </li>
 <li>
 Communicate with the 3PL regarding order processing updates, corrections, or customer requests
 </li>
 <li>
 Maintain accurate documentation of order adjustments using internal tracking tools
 </li>
 <li>
 Create and maintain macro responses to improve efficiency and consistency
 </li>
 <li>
 Route wholesale inquiries and escalate issues to appropriate departments
 
 
 </li>
 </ul>
 
 Returns, Exchanges &amp; Warranty Processing
 
 
 
 <ul>
 <li>
 Monitor and process returns and exchanges, including those flagged for review
 </li>
 <li>
 Review AI-flagged returns to ensure legitimacy and prevent fraud before issuing return labels
 </li>
 <li>
 Manage partial exchanges, refunds, and reprocessing of rejected returns when appropriate
 </li>
 <li>
 Review and process warranty claims for Huk and Nomad products and issue store credit when appropriate
 </li>
 <li>
 Escalate disputes or out-of-policy claims to management
 
 
 </li>
 </ul>
 
 Reviews &amp; Customer Feedback Management
 
 
 
 <ul>
 <li>
 Monitor unpublished customer reviews via Yotpo
 </li>
 <li>
 Approve or reject reviews for publication on brand websites
 </li>
 <li>
 Respond to customer feedback, complaints, and product-related questions
 </li>
 <li>
 Identify recurring issues and communicate insights to leadership
 
 
 </li>
 </ul>
 
 Corporate, Bulk &amp; B2B Orders
 
 
 
 <ul>
 <li>
 Support customers with corporate, bulk, and B2B purchasing inquiries
 </li>
 <li>
 Coordinate with management on pricing, discounts, and approvals
 </li>
 <li>
 Guide customers through the bulk ordering process from inquiry through fulfillment
 
 
 </li>
 </ul>
 
 DTC Communication &amp; Marketing Support
 
 
 
 <ul>
 <li>
 Monitor and respond to customer messages and comments through Meta Business Suite.
 </li>
 <li>
 Provide support through SMS platforms
 </li>
 <li>
 Escalate sensitive or complex issues to appropriate internal teams when necessary
 </li>
 <li>
 Assist in briefing and coordinating email campaigns, including gathering product details, links, and assets for internal teams
 </li>
 <li>
 Support the execution of email and SMS campaigns within platforms such as Klaviyo and Postscript, including basic setup, QA, and scheduling
 </li>
 <li>
 Help maintain campaign calendars and ensure timely delivery of marketing communications
 </li>
 <li>
 Partner with E-commerce, Marketing, and Brand teams to support ongoing Nomad initiatives and ensure alignment across channels
 
 
 </li>
 </ul>
 
 Administrative Support
 
 
 
 <ul>
 <li>
 Process draft orders submitted by Marketing and brand teams
 </li>
 <li>
 Maintain and update catalog mailing lists
 </li>
 <li>
 Manage email and SMS subscription preferences via Klaviyo and Postscript
 </li>
 <li>
 Forward sponsorship and donation requests to the Marketing team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 2+ years of customer service experience, preferably in eCommerce or retail
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Experience with customer service platforms (e.g., Gladly or similar tools) preferred
 </li>
 <li>
 Familiarity with Shopify, Klaviyo, Meta Business Suite, or SMS platforms is a plus
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to manage multiple priorities and customer conversations simultaneously
 </li>
 <li>
 Proven problem-solving and conflict resolution abilities
 
 
 </li>
 </ul>
 
 Key Skills
 
 
 
 <ul>
 <li>
 Customer relationship management
 </li>
 <li>
 Multichannel communication (email, phone, chat, social, SMS)
 </li>
 <li>
 Order, return, and warranty processing
 </li>
 <li>
 Attention to detail and fraud awareness
 </li>
 <li>
 Time management and ticket prioritization
 </li>
 <li>
 Cross-functional collaboration
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Retirement Plan (401k, IRA), Company matches up to 6%
 </li>
 <li>
 Life Insurance (Basic, Voluntary &amp; AD&amp;D)
 </li>
 <li>
 Paid Time Off (Vacation, Sick &amp; Public Holidays)
 </li>
 <li>
 Short Term &amp; Long Term Disability
 </li>
 <li>
 Training &amp; Development
 
 
 </li>
 </ul>
 Marolina Outdoor is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other legally protected status.
 
 
 Nothing in this job description alters the at-will nature of employment.
 
 
 This job description is not intended to be all-inclusive and may be modified as business needs change.
 
 
 If you need a reasonable accommodation during the application process, please contact HR@marolina.com
</div>

Robert Half

<div>
 We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.
 
 
 Responsibilities:
 
 &bull; Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.
 
 &bull; Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.
 
 &bull; Operate multi-line phone systems to manage and prioritize incoming calls effectively.
 
 &bull; Perform accurate data entry to document customer interactions and maintain records.
 
 &bull; Collaborate with team members to ensure seamless communication and service delivery.
 
 &bull; Utilize Windows PC systems to access and update customer information.
 
 &bull; Maintain a thorough understanding of company policies to provide consistent and accurate information.
 
 &bull; Identify and escalate unresolved issues to appropriate departments for further assistance.
 
 &bull; Monitor call center operations and contribute to process improvement initiatives.
 
 &bull; Uphold a positive and helpful attitude while managing challenging situations with customers.
 
 &bull; Minimum of 5 years of experience in customer service, preferably in a call center environment.
 
 &bull; Proven ability to deliver exceptional customer service and resolve complaints effectively.
 
 &bull; Proficiency in operating multi-line phone systems and managing inbound calls.
 
 &bull; Strong data entry skills with attention to detail and accuracy.
 
 &bull; Familiarity with Windows PC systems and related software.
 
 &bull; Excellent communication and interpersonal skills.
 
 &bull; Ability to work collaboratively in a team-oriented environment.
 
 &bull; Strong problem-solving skills and adaptability in handling various customer scenarios.
 
 TalentMatch
 
 &reg;
 
 
 
 
 Robert Half is the world&rsquo;s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
 
 
 
 
 Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
 
 
 
 
 All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
 
 
 
 
 &copy; 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking &ldquo;Apply Now,&rdquo; you&rsquo;re agreeing to Robert Half&rsquo;s Terms of Use and Privacy Notice.
 
</div>

Saint-Gobain Glass Egypt

<div>
 
 📢
 
 Title: Customer Service Specialist
 
 
 
 📍
 
 Location
 
 : Ain Sokhna, Suez
 
 
 🏭
 
 Business Unit
 
 : Saint-Gobain Glass Egypt
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Process all orders received from sales team and verifies that each order is complete in terms of price, delivery terms and conditions, type of glass, packaging.
 </li>
 <li>
 Process all orders independently in SAP.
 </li>
 <li>
 Check glass stocks and availability of packaging.
 </li>
 <li>
 Ensure registration details for each order in the specific files.
 </li>
 <li>
 Send by email an order acknowledgement to customer within 24 hours. This acknowledgment means that is received processed and the customer will be informed about the delivery date.
 </li>
 <li>
 Any amendment of the orders, made by customer via sales person, must be updated in all specific files including in the SAP system.
 </li>
 <li>
 All orders should be passing to the production planner and warehouse planner in order to plan the production and packaging accordingly.
 </li>
 <li>
 Prepare and be accurate with the documents for loading, give it to the warehouse.
 </li>
 <li>
 Follow on daily basis the status of each order and make all the steps in time.
 </li>
 <li>
 At the beginning and end of each day, check the status of the loading, perform &bdquo;good issue&rdquo; and process the invoice in SAP.
 </li>
 <li>
 After loading, check and process the final invoice in SAP prepare and give these documents to the export documentation person to finalize the export documents.
 </li>
 <li>
 Create the archive for each customer and order according with the internal procedure, assuring that those are complete and keep it in good conditions.
 </li>
 <li>
 If there are changes in customer&rsquo;s order, act immediately and make the necessary amendments relating to the glass, packaging, date of delivery, assuring that the production planner, warehouse planner and booking transportation are warned about these changes.
 </li>
 <li>
 Send the status of their orders to customers weekly.
 </li>
 <li>
 Send all the documents in copy to customers according with the specific of each of them, ensuring that all invoices are issued for uploads.
 </li>
 <li>
 Receive and pass to the responsible department all the claims received from customers.
 </li>
 <li>
 Follow-up the claims and stress the department in charge for a resolution. Inform the customer about this resolution.
 </li>
 <li>
 To provide support and resource for local WCM activities whilst implementing global projects, local projects, Act as project/pillar sponsor, leader, member.
 </li>
 <li>
 Compliance to statutory/legal Occupational Health, Environment &amp; Safety company policies and procedures.
 </li>
 <li>
 Compliance with the company QMS, Quality Control, Product compliance of Saint-Gobain.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 BSC in Business Admin/Relevant
 </li>
 <li>
 Knowledge of foreign languages English.
 </li>
 <li>
 Training requirements: Basic ISO 9001 / QMS Training, WCM Methodology, Export Techniques, Basic Logistics.
 </li>
 <li>
 Experience in working with the PC, including working with ERP- SAP.
 </li>
 <li>
 Skilful in verbal and written communication, receptivity, adaptability, flexibility, empathy,
 </li>
 <li>
 Fast adaptation to changes, focus on the task, ability to work in conditions of prolonged stress and working schedule.
 </li>
 <li>
 Experience in customer service and export activities.
 </li>
 </ul>
</div>

StockX

<div>
 
 
 Help empower our global customers to connect to culture through their passions.
 
 
 
 
 Why you'll love this role
 
 
 
 As a Customer Service Specialist, you&rsquo;ll assist our most valued users and resolve escalated concerns for our customers &mdash; ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.&nbsp; You&rsquo;ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you&rsquo;ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth.
 
 
 Your ability to combine exceptional service with a sales and retention mindset will be key. By delivering clear communication, timely solutions, and education on StockX products and processes, you&rsquo;ll not only resolve issues but also reinforce confidence in the StockX platform &mdash; turning each interaction into an opportunity to build value and encourage repeat business.
 
 
 
 What you will do&nbsp;
 
 
 <ul>
 <li>
 Provide an outstanding customer experience across all channels in all regions, including but not limited to, email, phone, chat, and SMS.
 </li>
 <li>
 Handle escalated and complex inquiries with empathy, professionalism, and accuracy.
 </li>
 <li>
 Promote customer loyalty and retention by reinforcing the value of StockX and ensuring a positive resolution to every issue.
 </li>
 <li>
 Take ownership of customer concerns from start to finish, ensuring timely and effective outcomes.
 </li>
 <li>
 Drive customer engagement and repeat use by proactively educating users on StockX features, policies, and programs.
 </li>
 <li>
 Balance customer advocacy with business priorities to deliver fair, consistent, and brand-aligned resolutions.
 </li>
 <li>
 Identify opportunities to improve customer satisfaction, retention, and sales conversion through service excellence.
 </li>
 <li>
 Detect and act on potential fraudulent activity to protect both customers and the StockX marketplace.
 </li>
 <li>
 Support top-tier users through programs like Early Seller Payout and Bulk Shipping, ensuring premium service for high-value customers.
 </li>
 <li>
 Share insights and feedback from customer interactions to inform improvements across operations, products, and processes.
 </li>
 </ul>
 
 
 About you
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 2&ndash;3 years of experience in Customer Service, Sales Support, or E-commerce.
 </li>
 <li>
 1&ndash;2 years in a Contact Center environment, including multichannel interactions i.e., phone, chat, email, SMS.
 </li>
 <li>
 Proven ability to drive customer retention, satisfaction, and repeat engagement.
 </li>
 <li>
 Strong communication, empathy, and active listening skills with a sales mindset that identifies customer needs and solutions.
 </li>
 <li>
 Detail-oriented and organized, with strong follow-through and a results-driven mindset.
 </li>
 <li>
 Thrives in a fast-paced environment while maintaining accuracy and professionalism.
 </li>
 <li>
 Confident in handling escalations, making independent decisions, and owning results.
 </li>
 <li>
 Positive attitude, team-oriented, and motivated to contribute to customer loyalty and business growth.
 </li>
 <li>
 Flexible to work varying shifts to meet business demands.
 </li>
 </ul>
 
 
 Pursuant to the various pay transparency laws/acts, the base salary is between $18/hr to $20/hr plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.
 
 
 
 
 Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
 
 &nbsp;
 
 About StockX
 
 
 StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.&nbsp;&nbsp;
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.
 
 StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.
 
 
</div>

Sherwin-Williams

<div>This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals. 
<div></div> 
<div>Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.
</div>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
 
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
 
Connection &hellip; with an inclusive team and commitment to our own and broader communities
 
It's all here for you... let's Create Your Possible

What is the Process to get Started?
 
Step 1 &ndash; Online Application
 
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ 
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 &ndash; Digital Interview
 
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
 
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 &ndash; In-Store Interview
 
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.<div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistently with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div>
Minimum Requirements:</div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li><li>
If internal to Sherwin-Williams, you must have received at least a &ldquo;meets expectations&rdquo; (3) rating on your most recent performance appraisal</li><li>
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position</li></ul></div><div>
Preferred Qualifications:</div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li><li>
Ability to read, write, comprehend, and communicate in more than one language</li><li>
Ability to read, write, comprehend, and communicate in Spanish</li></ul></div></div>

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