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customer service specialist me

Barry Callebaut

<div><div><div><div><div><p>Customer Service Specialist ME
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, AE, 392407
</div></div></div></div><div></div><div><div><p>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!</p>
</div></div><div><div><div><div><div><b>About The Role</b></div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div><br>
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div><br>
</div>
<div><b>Key Responsibilities Include:</b></div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div><b>About You:</b></div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div><p>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. <b>#oneBC - Diverse People, Sustainable Growth.</b></p>
<p>If you want to learn more about Barry Callebaut, please find further information here.</p>
<p>Were you missing anything in this job ad? Please share your feedback with us by clicking here.</p></div></div></div><p></p>

Customer Service Specialist ME

<p>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</p><p>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</p><p>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</p><p>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</p><p>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</p><p>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</p><p>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</p><p>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</p>

HSBC

<p>Works closely with the IWPB, Functions and SME communities to convert business strategy into operational design and execution.</p><p>Be accountable for the delivery of the IWPB Ops Business Services in UAE and ME targets within Wealth &amp; PB, Cash &amp; Communications, Cards &amp; Loans, Mortgage and Account Services &amp; KYC Operations. Responsible for ensuring the various Ops ME team delivers in line with its demand statements.</p><p>Ensure the delivery of annual business plan and is accountable for the implementation of global initiatives in the country, liaising with resources from the Business / Transformation amongst other stakeholders as necessary.</p><p>Ensure that all internal operations achieve their business objectives and oversee the investigation of issues which may be adversely affecting business unit performance.</p><p>Collaborate with senior stakeholders, sponsors, senior Global executives and wide network of key partners, interested communities and groups at all levels in the organization balancing global, regional and local matters to influence end state results.</p><p>Role holder will be responsible for the Supplier Management (Performance Management and Vendor Risk) governance for all relevant relationships managed within country for IWPB Ops (Cash &amp; Comms). Also to develop effective and strategic relationships with Third Party Suppliers, manage resources and third-party suppliers across the region to ensure performance levels continually meet agreed quality standards.</p><p>The role holder will undertake  Operations Management: Drive operational excellence across the ME region to align IWPB Ops to the IWPB strategy by implementing the operating model in the ME and ensure it is aligned to local business demand / requirements. Also develop and drive regional relationship with IWPB stakeholders, ensuring the delivery of the transformational agenda for Optimus in line with the Global BDUs and IWPB value streams. The incumbent will have the responsibility to oversee the offshore deliveries to ensure they are meeting the IWPB business and customer expectations.</p><p>Business Service and Transformation: The role holder will oversee the delivery of the change and transformational agenda for the business service, drive improvements and transformation in customer experience, maintain agreed levels of service performance, identify and drive sustainable operational cost savings and improved efficiency. This includes Productivity improvement, Digital Penetration, and Future of Workforce related initiatives.</p><p>Risk Management   The role holder needs to have good oversight on our KCIs across the MENA markets to help drive business actions to meet the expected levels. Also ensure the Operational controls are well established and to reduce any operational misses / losses.</p><p>IWPB Value stream alignment: Work with Transformation Programme Managers to assign and optimize OT resources and capacity across the delivery of the Ops Optimus programme. The role will further develop the concept of virtual teams and load balance across locations.</p><p>End to end customer journey improvements: The role holder will lead on resolving key customer service improvement issues, defining resolution plans, and presenting to the Ops ExCo, Ops Head, COO ExCo and the global business. The role holder is responsible for prioritising / de-prioritising initiatives to minimise customer impacts.</p>

Head of IWPB Ops

Melia hotels international

<p> <span> <span> <em> <b> The world is yours with Meli </b> </em> </span> </span> </p>
<p> </p>
<p> <span>Discover a boundless path at Meli , where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family  </span> </p>
<p> <span> </span> </p>
<p> <span> <span> <b>Discover some of the benefits we offer:</b> </span> </span> </p>
<p> <span> </span> </p>
<ul>
 <li> <span> <span> <b>My Meli Rewards:</b> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</span> </span> </li>
</ul>
<p> <span> </span> </p>
<ul>
 <li> <span> <span> <b>My Meli Benefits:</b> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</span> </span> </li>
</ul>
<p> </p>
<p> <span>Be proud to belong to Meli  as we are proud of you  </span> </p>
<p> </p>
<p> <span>Located in the iconic Opus by Omniyat, <b>ME Dubai</b> is the first ME by Meli  hotel in the Middle East   and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&amp;B outlet.</span> </p>
<p> </p>
<p> <span>The role supports the Front Office Supervisor in overseeing Front Office operations, ensuring efficiency, profitability, and adherence to quality standards to maximize guest satisfaction. It involves delivering exceptional service at check-in and check-out, handling billing and payment processes accurately, maintaining knowledge of hotel procedures and facilities, and coordinating effectively with other departments. The position requires proactive planning, strong communication skills, and strict adherence to hotel policies related to safety, security, and customer service. It also includes managing guest feedback, promoting service excellence, and supporting colleagues across functions to ensure smooth operations. Additionally, the role demands leadership in upholding brand standards, fostering strong internal and external relationships, and continually identifying opportunities for operational improvement and team development. This position includes working night shifts on a rotational basis to ensure 24/7 front desk coverage.</span></p>

Receptionist

GG Selection

The Role
<br>Job Description A fast-growing real estate and property management group in Dubai is seeking a creative and analytical Marketing Specialist to drive digital campaigns, strengthen brand presence, and generate quality leads. The ideal candidate will have hands-on experience in real estate or service-based marketing, with strong knowledge of SEO, social media, content creation, and performance analytics. This is a great opportunity for a dynamic marketer to take ownership of strategy and execution across multiple digital channels.
<br><br>
Requirements
<br><ul>
<li>Bachelor’s degree in Marketing, Communications, or related field. • Minimum 2–3 years’ experience in marketing (real estate experience preferred). • Strong understanding of digital marketing tools, including SEO/SEM, Google Ads, social media, and CRM systems. • Excellent content creation skills with attention to detail and brand tone. • Strong analytical skills and ability to translate metrics into actionable strategies. • Excellent communication and teamwork abilities. • Creative, proactive, and results-oriented mindset. To Apply: Candidates currently based in the UAE with experience in digital and real estate marketing are encouraged to apply with a recent portfolio or examples of past campaigns. Would you like me to add a short, 80–100 word summary for the GulfTalent search preview box — designed to boost visibility and click-throughs (e.g., highlighting “real estate marketing,” “digital strategy,” and “lead generation”)?</li>
</ul>
About the company
<br>GG Selection is a search partner with an international presence, clients in diverse industries, and a network of talent for all levels of seniority and experience. Were not limited by industry or geography, and we treat every brief and every client like the individual case it is never making assumptions or taking anything for granted, and always tailoring our service to the needs we discover.

Marketing Specialist

Fendi

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>The CRM Specialist supports the ME team with ad hoc analysis and reports, ensuring that FENDI CRM guidelines are implemented in the ME network. He/she will provide comprehensive administration and operative support to the other functions.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><ul><li>Maintain the database clean and reliable, manage clients reassignment and deduplication of profiles
</li><li>Data Mining, KPIs tracking, Strategic Analysis and Reporting
</li><li>Creation and control of target list for all direct marketing activities and in-store events
</li><li>Cost control and budgeting activities
</li><li>Ensure dedicated CRM training sessions for all the new joiners &amp; CRM Ambassadors
</li><li>Implement in-store moments calendar &amp; support in all clienteling activations
</li><li>Creation of Competition benchmark reports
</li><li>Support all logistic and operative activities for the direct marketing
</li><li>Support coordination between retail, merchandising and communication through the formalization of events
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>University Degree in Business or Economics
</li><li>Advanced analytical skills
</li><li>Excellent Excel and Power point mastery
</li><li>Fluency in English
</li><li>Clienteling mindset
</li><li>Previous experience in a similar role will be considered a plus
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

CRM Specialist

Philips Health Systems

<p><b>Job description:</b></p><ul> <li><b>s</b> <b>ingle point of accountability</b> in International Region for demand and inventory planning, revenue forecasting and delivery, order fulfillment and quality in support of BU Regional Business Leaders and BU Global Integrated Supply Chain Leaders.</li> <li>captures and prioritizes critical requirements of <b>BU specific supply chain strategy to support enterprise goals in </b>International Region, balancing unique innovation with infrastructure leverage across supply chain functions to optimize service, cost of working capital</li> <li>Spearheads regionally focused supply chain management initiatives aimed at achieving specific targets, advocates for cycle time reduction programs across the entire supply chain for a specific BU to <b>enhance responsiveness to fluctuating demand and simultaneously reduces inventory levels</b> </li> <li>Improves forecast accuracy and delivery precision, offers robust functional leadership across the End-To-End process, and bolsters operational planning proficiency at every organizational level, <b>working intimately with regional Sales, Commercial Operations and Customer Project Management teams</b> </li> <li>Critical Performance Indicators include <b>Demand Forecast Accuracy, Revenue Forecast Accuracy, Inventory as a % of Materials Sales, On-time in Full (OTIF), Defects on Arrival (DEFOA), Order Cycle Time </b> </li> <li>Offers guidance and direction to supply chain managers across diverse operational areas, groups and functions, <b>ensuring alignment with strategic objectives and fostering collaboration to optimize supply chain management processes </b> </li> </ul> <p><b>Key performance indicators on this role:</b></p><ul> <li>S&amp;OP Revenue Forecast Accuracy   2-5% bias</li> <li>Inventory: MAT as % of sales/Absolute Inventory (mE)</li> <li>Unhealthy Inventory (mE)</li> <li>On-Time-in-Full (Fulfillment metric) in %</li> <li>Mix Forecast Accuracy (%) Demand</li> <li>Progression in Strategic/Process Transformation Programs</li> <li>Lead S&amp;OP Deployment (Beyond)</li> <li>Enhance S&amp;OE governance (Tier 3 structure for Revenue and Inventory Outcomes)</li> </ul>

Revenue Planning Leader MR

Explore 7558+ Customer service specialist me in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7558 customer service specialist me jobs IN Dubai United Arab Emirates

Customer Service Specialist ME

Customer Service Specialist ME

Head of IWPB Ops

Receptionist

Marketing Specialist

CRM Specialist

Revenue Planning Leader MR