customer service staff

Carrefour

Carrefour is a multinational retail corporation known for its large hypermarkets and supermarkets, offering a wide variety of products, including groceries, electronics, clothing, and household goods. It operates in multiple countries, including in the GCC region, through its Majid Al Futtaim franchise in markets such as the UAE, Qatar, and Oman.Customer Service Staff - Job DescriptionMain dutiesGreet customers and assist them inside the storeAnswer questions about products, prices, and offersHandle complaints and solve customer problemsProcess returns, exchanges, or refundsGuide customers to correct departmentsWork with cashiers and sales staff to ensure smooth serviceMaintain a friendly and professional attitude at all timesInformation deskCustomer help countersAfter-sales service.نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٣٥٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Customer Service Staff Full Time

ZH CUISINES (PRIVATE) LIMITED

Job Title: FOH (Front of House) StaffCompany: SALT Department: Operations &ndash; Front of House Location: DHA Phase 3Job OverviewZH Cuisine Pvt Ltd (SALT) is seeking energetic and customer-focused Front of House (FOH) staff to deliver an excellent dining experience. The ideal candidate will be responsible for customer service, order handling, and maintaining a welcoming restaurant environment. Experience in the food &amp; beverage industry is preferred.Key Responsibilities<ul><li>Greet and welcome customers in a friendly and professional manner</li><li>Take and process customer orders accurately</li><li>Serve food and beverages as per company standards</li><li>Ensure customer satisfaction and handle queries or complaints efficiently</li><li>Maintain cleanliness and hygiene of dining areas</li><li>Coordinate with kitchen (BOH) for smooth service flow</li><li>Follow SOPs and service standards set by the company</li><li>Assist in table setup, clearing, and overall restaurant presentation</li></ul>Requirements<ul><li>Minimum 6 months &ndash; 1 year experience in restaurant, fast food, or F&amp;B industry preferred</li><li>Good communication and interpersonal skills</li><li>Customer service-oriented attitude</li><li>Ability to work in a fast-paced environment</li><li>Basic understanding of hygiene and service standards</li><li>Team player with a positive attitude</li></ul>Preferred Qualifications<ul><li>Experience in busy restaurant environments</li><li>Basic English communication skills</li><li>Ability to handle rush hours and multitask</li></ul>Working Conditions<ul><li>Rotational shifts (including evenings, weekends, and holidays)</li><li>Standing for long hours</li></ul>Compensation &amp; Benefits<ul><li>Market competitive salary</li><li>Growth opportunities within the company</li><li>Professional and friendly work environment</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Al Ansari Exchange

A major foreign exchange and remittance company operating branches across Oman. Customer service staff handle money transfers, currency exchange, and client inquiries.A Remittance Clerk at Al Ansari Exchange handles customer money transfer and financial service transactions while delivering excellent service. This is a frontline role interacting with walk-in customers and supporting branch operations.Key Responsibilities:Process remittance and transfer transactions accurately and efficiently.Provide prompt, professional customer service &mdash; greeting customers, explaining services and fees, answering enquiries.Comply with Anti-Money Laundering (AML) policies, internal controls and regulatory requirements.Collect and file supporting documents for transactions according to company filing systems and policies.Maintain neat and organized work areas (counters, files, records).Handle complaints and service issues &mdash; resolve on the spot or escalate as appropriate.Manage telephone enquiries and provide rate/transaction information.Identify potential business opportunities and promote additional services where appropriate.Typical Requirements:Bachelor&rsquo;s degree (often preferred) or diploma.1&ndash;3+ years experience in cash handling, customer service, or banking/finance.Excellent communication skills (English, knowledge of Arabic or other languages is a plus).Ability to work shifts and in different branch locations if needed.Good computer literacy (POS, MS Office).Job Type: Full-timePay: From RO314.000 per monthWork Location: In person

Remittance Clerk - Al Ansari Exchange

Del Ponte's Creamery & Cafe

Now HiringYEAR ROUND INQUIRIES ONLYDel Pontes Creamery &amp; Cafeis currently looking for gelato/coffee bar staff!Duties include:-Brew coffee and other coffee beverages for customers while adhering to product recipes and quality standards- handle and prepare pastries and gelato items to customers liking-Maintain a neat and oddly workspace and store environment- maintain high standard for food and workplace safety-create and maintain a welcoming and fair work environment for customers and coworkers-deliver over-the-top customer service and build strong relationships with our customers-be outgoing and work well as a TEAM!-weekend availability a must-high school diploma or equivalent-a minimum of three shifts per week must be maintained-Our store ours areSunday - Thursday 10am-10pmFriday &amp; Saturday 10am-11pmshifts are 930am-4pm and 4pm-closingGreat position for local college students or high school students.Please send resume or experience for immediate consideration.Job Types: Part-time, SeasonalPay: $16.00 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Bradley Beach, NJ 07720 (Required)</li></ul>Work Location: In person

Cashier/Barista

Eathai restaurant

We are looking for an experienced Restaurant Supervisor cum Team Leader with Bahrain restaurant experience to oversee daily operations, lead the service team, and maintain high standards of customer service and operational efficiency.Key Responsibilities<ul><li>Supervise daily restaurant floor operations and service flow</li><li>Lead, motivate, and manage waiters, cashiers, and bar staff</li><li>Ensure excellent guest service and customer satisfaction</li><li>Monitor staff attendance, grooming, and performance</li><li>Handle customer complaints professionally and efficiently</li><li>Coordinate between kitchen and service teams</li><li>Assist management in staff scheduling and shift supervision</li><li>Ensure hygiene, food safety, and company standards are followed</li><li>Support training of new staff members</li><li>Monitor smooth opening and closing operations</li></ul>Requirements<ul><li>Previous Restaurant Supervisor / Team Leader experience in Bahrain (mandatory)</li><li>Strong leadership and team management skills</li><li>Good understanding of restaurant operations and service standards</li><li>Ability to manage busy service periods</li><li>Good communication skills in English</li><li>Problem-solving and decision-making ability</li><li>Must be locally available in Bahrain</li><li>Immediate joining preferred</li></ul>Preferred Qualifications<ul><li>Experience in casual dining or fast-paced restaurant</li><li>Knowledge of POS systems and reporting</li><li>Strong customer service background</li></ul>Job Type: Full-timeWork Location: In person

Restaurant Supervisor cum Team Leader (Bahrain Experience Required)

Tamara

<div>About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We're seeking a Team Leader for our Customer Experience Team. As Team Leader, you will be crucial in overseeing and assessing the activities of customer service representatives, as well as providing frequent performance feedback.

Drawing on your proficiency in leading, providing coaching, feedback, and development opportunities to help them reach their full potential, you will be responsible for developing and monitoring the everyday activities of customer service operations, assisting customer service representatives with duties as needed to create unique experiences only Tamara can provide.

With a proven track record of success in leading and motivating teams, excellent communication, interpersonal, problem-solving skills, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

This is a voice support role based onsite in our new cairo office in Egypt.

Your responsibilities
<ul>
<li>Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.</li>
<li>Strategizing and monitoring the daily activities of customer service operations.</li>
<li>Assisting customer service staff with duties where required.</li>
<li>Training staff in areas of customer service and company policies.</li>
<li>Monitoring and authenticating returns, exchanges, and voids.</li>
<li>Investigating and solving customer service complaints.</li>
<li>Assisting with the development and implementation of service policies, and explaining these to staff and customers.</li>
<li>Maintaining documentation pertaining to customer service department activities</li>
</ul>
Your expertise
<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in business administration, management studies, or in a related discipline.</li>
<li>Prior experience (up to 3 years) in the field of customer service or contact center is also necessary for this position. Must have atleast 1 years of experience as supervisor or team lead</li>
<li>Leadership Skills: Customer experience managers are able to organize and direct the activities of customer experience representatives to ensure the delivery of high quality service to customers.</li>
<li>Communication Skills: They are well versed in effectively interacting with clients to identify and process their requirements.</li>
<li>Customer Service Skills: They are able to courteously interact with clients to ensure positive customer experience</li></ul></div>

Team Lead - Customer Care

TAJ AL FALAJ GROUP

Job Title: Branch Manager &ndash; Retail Supermarket/HypermarketSummaryThe Branch Manager is responsible for overseeing the daily operations of the supermarket/hypermarket, ensuring excellent customer service, maximizing sales, managing staff performance, and maintaining operational standards. The role requires strong leadership, commercial awareness, and at least 5 years of experience in retail store management within the supermarket or hypermarket sector.Key Responsibilities1. Store Operations Management<ul><li>Oversee day‑to‑day store operations to ensure smooth functioning.</li><li>Ensure compliance with company policies, SOPs, hygiene, and safety standards.</li><li>Monitor stock levels, replenishment, shrinkage, and inventory accuracy.</li><li>Ensure proper merchandising, planograms, and product displays.</li></ul>2. Sales &amp; Profitability<ul><li>Achieve monthly and annual sales targets.</li><li>Analyze sales reports and implement strategies to improve revenue.</li><li>Control operational costs, wastage, and optimize store profitability.</li><li>Monitor competitor activity and market trends.</li></ul>3. Customer Service Excellence<ul><li>Maintain high standards of customer service across the store.</li><li>Handle escalated customer complaints professionally.</li><li>Ensure staff are trained in customer engagement and service protocols.</li></ul>4. Staff Leadership &amp; Development<ul><li>Manage, train, and motivate store staff including supervisors, cashiers, and floor teams.</li><li>Prepare staff schedules, manage attendance, and ensure adequate manpower.</li><li>Conduct performance evaluations and identify training needs.</li></ul>5. Inventory &amp; Supply Chain Coordination<ul><li>Coordinate with suppliers, warehouse, and procurement teams.</li><li>Ensure timely receiving, accurate documentation, and proper storage of goods.</li><li>Monitor expiry dates, stock rotation, and product freshness.</li></ul>6. Compliance &amp; Reporting<ul><li>Ensure compliance with local regulations, health &amp; safety, and company standards.</li><li>Prepare daily/weekly/monthly operational and financial reports.</li><li>Maintain store documentation, audits, and checklists.</li></ul>Qualifications &amp; Experience<ul><li>Minimum 5 years of experience in supermarket/hypermarket management.</li><li>Strong knowledge of retail operations, FMCG products, and merchandising.</li><li>Proven leadership and team‑management skills.</li><li>Strong analytical, communication, and problem‑solving abilities.</li><li>Proficiency in POS systems and basic MS Office tools.</li></ul>Key Competencies<ul><li>Leadership &amp; People Management</li><li>Customer Service Orientation</li><li>Commercial &amp; Business Acumen</li><li>Inventory &amp; Stock Management</li><li>Decision‑Making &amp; Problem Solving</li><li>Time Management &amp; Multitasking</li></ul>Work Environment<ul><li>Fast‑paced retail environment</li><li>Requires flexibility to work weekends, holidays, and extended hours as needed</li></ul>Work Location: In person

Branch Manager

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