customer service supervisor

Comal berkeley

<div><div><p>Comal Next Door is a growing group of traditional Mexican taquerias with locations in Berkeley and Oakland. Comal opened in Downtown Berkeley in 2012. A few years later, when our next door neighbor Phil&rsquo;s Sliders decided to close up shop, we jumped at the chance to open an all-day taqueria &ndash; a sidekick to the original mothership. We are hiring for both Oakland (Grand Lake) and Berkeley.<br>
We welcome experienced candidates as well as those who want to learn and already have a genuine sense of hospitality.<br>
We have a great opportunity for a Cashier Supervisor. The Cashier Supervisor works in collaboration with the Manager and kitchen staff to provide exceptional guest service, order accuracy, consistent and proper daily prep while maintaining a safe and clean workspace. Must have the ability to obtain a CA Food Handler, RBS and Unlawful Harassment training certificates.<br>
Cashier Supervisor is generally offered as a part-time job but might turn into full-time.<br>
Prior experience as an hourly Supervisor or other FOH restaurant jobs are highly beneficial to success at this job.</p><br>
<h2 class="jobSectionHeader"><b>Requirements/Responsibilities</b></h2>
<p>Cashier Lead Requirements:<br>
</p><ul><li>
Genuine sense of hospitality, provides exemplary customer service</li><li>
Create and maintain a positive work environment for all cashiers</li><li>
Serve as the primary point of contact for customers, resolve any issues</li><li>
Accurate counts of inventory and cash drawers</li><li>
Be able to open and close the store in an organized timely manner</li><li>
Troubleshoot POS, Delivery Apps or internal internet issues</li><li>
Basic Knowledge of Bar Operations</li><li>
Proficient interpersonal relations and communicative skills</li><li>
Genuine sense of hospitality, provides exemplary customer service</li><li>
Ability to read and write in English</li><li>
Ability to use critical thinking and maintain an even temperament under pressure</li></ul>
Prior experience as an hourly Supervisor or other FOH restaurant jobs are highly beneficial to success at this job. Bartending experience is a plus!<br>
<p></p>
<h2 class="jobSectionHeader"><b>Special Instructions</b></h2>
<p>Please do not send any emails, resumes, or call.<br>
We are making it really easy to apply for this position.<br>
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.</p><br>
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.</div></div>

Cashier Supervisor Comal Next Door

Kingman Regional Medical Center

<div><p><b>Staff Position Description
</b></p><p><b>Position Title: </b>CBO Cash Applications/Customer Service Supervisor <b>Position Code: </b>SupCBOCash-8115
</p><p><b>Department: </b>Patient Financial Services <b>Safety Sensitive: </b>Yes
</p><p><b>Reports to: </b>CBO Cash Applications/Customer Service Manager <b>Exempt Status: </b>Yes<br>
</p><p></p><p><b>Position Purpose:
</b></p><p>All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI&rsquo;s vision to be among the kindest, highest quality health systems in the country.
</p><p><div><div><div><div>The Supervisor assists in overseeing all functions related to Cash Applications and Customer Service for the Hospital and Physician Services.
</div></div><br>
</div></div></p><p><b>Key Responsibilities </b><i>[List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]
</i></p><p><div><div><div><div><ul><li>Regularly directs the work of two or more full time employees.
</li></ul><ul><li>Counsels staff and handles employee complaints and grievances.
</li></ul><ul><li>Participates in the following processes: Interviewing and the selection of new personnel, promotional recommendations, employee evaluations and reviews, and corrective action of employees.
</li></ul><ul><li>Cash posting, Reimbursement Analysis, Adjustments, Auditing, Customer service interactions, Statement processing, Financial Counseling, Charity approval, Training of staff, and Resolution or completion of all payers&rsquo; accounts.
</li></ul><ul><li>Monitors communications with patients regarding resolution of patient balances while safeguarding the public image of the hospital.
</li></ul><ul><li>Performs Quality Control in all areas of cash applications and customer service to help protect the organization&rsquo;s financial interest.
</li></ul><ul><li>Plans, organizes, coordinates, and assists with the controls of the systems by which patients billing and cash applications information is developed, processed and maintained; ensures that the design of these systems provides for timely, courteous and accurate behavior of staff providing these services at all times; monitors and evaluates the quality of the Cash Applications and Customer Service teams and takes appropriate action based on the findings.
</li></ul><ul><li>Develops and revises job descriptions for all department positions; interviews, selects and hires new or replacement staff to fill approved positions; deals effectively, courteously and professionally with reporting staff, peers and superiors, as well as with patients and visitors; effectively utilizes positive reinforcement to motivate staff and instill confidence; effectively utilizes employee improvement and corrective action methods when necessary; schedules work hours and assignments for employees to meet the needs of the Department&rsquo;s customers; administers hospital and department policies and procedures
</li></ul><ul><li>Provides opportunities for self and staff development through orientation, in-services, education, and needed training; maintains professional qualifications and remains abreast of current developments and trends in billing and reimbursement processes including billing; holds regular staff meetings to provide communication, direction, and education.
</li></ul><ul><li>Provides/coordinates community and education programs as needed; responds to physician requests, monitors the effectiveness of the support staff&rsquo;s services, and maintains a rapport with the Medical Staff members and their office personnel.
</li></ul><ul><li>Assesses current volumes, and projects/plans for future service needs; establishes operational goals and objectives; evaluates achievements at least annually.
</li></ul><ul><li>Develops and implements policies and procedures for the department; prepares policies and procedures for approval; evaluates the support staff&rsquo;s performance according to current industry principles in order to maintain and improve the level of care and results of the patient.
</li></ul></div></div><br>
</div></div></p><p><b>Qualifications </b><i>[Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]
</i></p><p><div><div><div><div><p><b>Education: </b>High School Diploma or Equivalent
</p><p><b>Experience: </b>Lead or supervisory experience in customer service, posting or collections and one (1) year supervisory experience
</p><p><b>Skills and Knowledge: </b>Manages staff through positive reinforcement that motivates and instills confidence; typing and computer experience; verbal and numerical intelligence; ability to interact with the public; ability to motivate people and utilize resources in an organized manner; u nderstanding of AHCCCS &amp; Medicare and Commercial reimbursement, and State and Federal rules pertaining to healthcare collection practices.
</p></div></div><br>
</div></div></p><p><b>Preferences </b><i>[Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master&rsquo;s degree)]
</i></p><p><div><div><div><div>One (1) year supervisory experience, preferably in a clinic or hospital business setting with applicable experience.
</div></div><br>
</div></div></p><p><b>Special Position Requirements </b><i>[Optional section: any travel, security, risk, hazard or related special conditions which apply to the position]
</i></p><p><div><div><div><div>Blood Borne Disease Exposure Category: Category III
</div></div><br>
</div></div></p><p><b>Work Requirements </b><i>[Optional section: work requirements for physical or other important issues which relate to the job]
</i></p><p><div><div><div><div>Ability to sit for six to seven hours daily at a computer terminal; occasionally lifts and carries up to 15 pounds of files to storage area; must be able to deal calmly and effectively with frustrated and/or angry clients.
 </div></div><br>
</div></div></p><p><b>Date Staff Position Description Created / Revised: </b>4/2015; 06/2015; 05/2019; 10/17/2024</p></div>

Supervisor-CBO Cash Applications-Patient Financial Services

PureMagic Carwash

<div><p><b>Car Wash Supervisor</b></p><p><b>
What&rsquo;s in it for You?</b></p><ul><li>
Great compensation - Up to <b>$16 per Hour</b></li><li>
Complete benefit package available at Full Time after waiting period.</li><li>
Paid Time Off</li><li>
Learning &amp; Growth Opportunities! We want you to learn and grow everyday!</li><li>
Ways to Move Up! All of our Leaders started in the trenches just like you!</li><li>
Free Car Washes</li></ul><p>
We are seeking a highly motivated and experienced Car Wash Supervisor to join our team. The successful candidate will be responsible for overseeing the daily operations of our busy car wash facility and ensuring that our customers receive the highest level of service.</p><p><b>
Responsibilities:</b></p><ul><li>
Supervise a team of car wash attendants, ensuring that they are following company policies and procedures, and providing exceptional customer service</li><li>
Train new staff members on car washing techniques, customer service, and safety protocols</li><li>
Inspect vehicles before and after washing to ensure quality control</li><li>
Manage inventory of cleaning supplies and equipment</li><li>
Ensure the facility is clean, organized, and safe for both staff and customers</li><li>
Prepare daily, weekly, and monthly reports for management</li><li>
Perform all other duties and tasks as assigned by the supervisor/manager to meet business needs.</li></ul><p><b>
Requirements:</b></p><ul><li>
High school diploma or equivalent</li><li>
Strong leadership and interpersonal skills</li><li>
Ability to work in a fast-paced environment and prioritize tasks effectively</li><li>
Excellent communication and customer service skills</li><li>
Attention to detail and commitment to quality control</li><li>
Ability to work flexible hours, including weekends and holidays</li><li>
Basic computer skills and proficiency in Microsoft Office</li></ul><p>
If you are a dedicated and reliable individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. We offer competitive salary packages, health benefits, and opportunities for career advancement. Please submit your resume and a cover letter outlining your qualifications and experience.</p><p>
#msd</p></div>

Supervisor

Mojo Family of Brands

Dollar Bank

<div>Job Overview:<br>
<br>
The Personal Banker Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and recommending tailored banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions.<br>
<br>
In addition to a comprehensive retail training program that develops consultative sales skills, the Personal Banker Supervisor receives leadership training focused on branch operations. This includes essential procedures for opening and closing the branch, as well as strategies for making informed business decisions that prioritize customer satisfaction and operational efficiency.<br>
<br>
Qualifications:<br>
<ul><li>High school diploma/GED required.</li><li>College degree or a minimum of one year demonstrated ability to deliver outstanding customer service while achieving sales goals is required.
</li><li>Leadership, supervision, or mentorship experiences required.</li><li>Ability to travel as needed to training.</li><li>Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.</li></ul><br>
Principal Activities and Duties:<br>
<ul><li>Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs.
</li><li>Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.</li><li>Perform teller functions based upon the needs of the branch. Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.</li><li>Multitasking skills to quickly shift from transaction to transaction.</li><li>Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.</li><li>Arithmetic skills to count money accurately.
</li><li>Computer literacy to access account information and process transactions.</li><li>Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
</li><li>Maintain a professional appearance and conduct yourself in a professional manner at all times.</li><li>Maintain the highest level of professional integrity and ethics.</li></ul><br>
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank&rsquo;s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</div>

Personal Banker Supervisor, Shaler

Fashionphile

<div><div>FASHIONPHILE is more than just fashion &mdash; we&rsquo;re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.</div><div></div><div><b>
About the Opportunity</b></div><div></div><div>
The FASHIONPHILE Contact Center Supervisor is a key leader who guides and inspires a high-performing team of Client Concierges in a busy contact center. This role focuses on delivering exceptional luxury service and fostering client retention and loyalty via calls, site chats, video chats, texts, and emails. The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous improvement to enhance the overall customer experience. Work schedule is Wednesday - Sunday, and must be located in Nevada or Utah.</div><div></div><div><b>
Responsibilities include</b></div><ul><li>
Lead and mentor the Concierge team: Guide and inspire a collaborative team environment, promoting exceptional customer service and professional development.</li><li>
Track and analyze performance metrics: Monitor service volume, quality assurance, customer retention, and response timeliness to drive continuous improvement and ensure team goals are met.</li><li>
Develop and implement training programs: Create and execute training programs to 1) onboard new team members and 2) update both the Concierge team and the broader client-facing team members on products, services, customer response and service strategies, and operational procedures, ensuring consistent, high-quality service delivery</li><li>
Address escalated cases: Effectively address and resolve escalated cases, ensuring client satisfaction and swift issue resolution. This includes serving as the second point of contact for customer issues and owning the resolution of BBB complaints and negative customer reviews in partnership with the CX strategy team.
</li><li>Contribute to continuous improvement: Leveraging contact data, identify trends in contact drivers and resolution time to develop and implement service enhancements and customer experience optimizations.</li><li>
Cross-Functional Collaboration: Collaborate with other departments to align team performance with overall company objectives and advocate for a superior client experience.</li></ul><p><b>
What We&rsquo;re Looking For</b></p><ul><li>
5 years of experience in customer service/contact center/retail</li><li>
2 years of leadership or supervisor experience</li><li>
Ability to work weekends</li><li>
Proficiency in Salesforce, RingCentral, Powerfront &amp; Google Suite</li><li>
Analytical approach to driving continuous improvements, including a focus on Quality Assurance</li><li>
Experience in eCommerce, luxury retail, or the luxury resale industry</li><li>
Understanding of multi-channel customer service delivery across calls, site chat, video chat, text, and email</li><li>
Proven ability to innovate and develop creative solutions to complex customer challenges</li><li>
Experience in leading teams through periods of change or growth</li><li>
Proven track record in coaching and cultivating team members</li><li>
Thorough familiarity with quality assurance practices</li><li>
Ability to work on-site with flexible shifts, including weekends, holidays, and evenings</li></ul><p></p><p><b><br>
What We Offer</b></p><ul><li>
Medical, Dental and Vision Coverage</li><li>
FSA options for Medical, Dependent Care &amp; Commuter Benefits</li><li>
Paid Time off, Paid Sick Time, and Paid Holidays</li><li>
401(k) with generous match program</li><li>
Free Life Insurance and AD&amp;D</li><li>
Long Term Disability Insurance</li><li>
Employee Discount<br>
</li></ul><div><div><b>
Payscale</b></div><div><br>
FASHIONPHILE reasonably expects the range to be $55,000-$62,000 for this position in our remote location and offers an Annual Bonus Opportunity aligned to our Supervisor level. Offered compensation will vary based on (a) location; (b) individual candidate qualifications; and (c) individual candidate experience. This post may be updated as new market data becomes available and is accurate as of the date of this posting. FASHIONPHILE reserves the right to modify this information at any time, subject to applicable law.</div></div></div>

Supervisor, Client Concierge

ResultsCX

<div><b>Description</b><p><br>
Licensed Healthcare Supervisor, Operations
</p><p></p><p><b>Full Location:</b> Orlando - US</p><p></p><p>
The Licensed Healthcare Supervisor, Operations provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients&rsquo; customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development.</p><p><b>
In this role you will:</b></p><ul><li>
Directly manage team of 10 or more licensed healthcare agents, including the provision of significant input on hiring, appropriate discipline, discharge, and insuring accuracy of inputs regarding payroll documentation</li><li>
Identify, Prioritize and Coach agent development areas</li><li>
Directly manage team of 10 or more agents</li><li>
Document account resolutions, issues, and general notes.</li><li>
Assist agents with functionality and basic troubleshooting of product or account issues for the customers</li><li>
Maintain target levels of performance required by the client</li><li>
Maintain up-to-date level of product and procedural knowledge by being attentive to and acting upon information advised in email updates, team meetings, trainings and other briefings.</li><li>
Provide appropriate motivational techniques to promote team building and to increase team and Call Center morale.</li><li>
Help maintain a good team and working environment</li><li>
Multitask, listen, input data, probes, and proves solutions to the agents.</li><li>
Ensure that all Agent reference materials are up to date.</li><li>
Undertake duties of a general nature or additional tasks as business requires from time to time</li><li>
Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required.</li><li>
Ensure that agents have working equipment and all items needed to do their job.</li></ul><p><b>
 To be successful in this role, you need:</b></p><ul><li>
Resident Insurance License in Hand with CE completed</li><li>
Consistent attendance and punctuality.</li><li>
Experience as a Mentor.</li><li>
Ability to exceed KPI&rsquo;s.</li><li>
Proficient knowledge of inbound contact center environment.</li><li>
Excellent phone skills, customer service skills, analytical and troubleshooting expertise.</li><li>
Solid verbal and written communication skills.</li><li>
The Ability to multi-task, handle escalated calls and upset customers in a professional and courteous manner.</li><li>
A flexible schedule.</li><li>
Analytical and troubleshooting expertise.</li><li>
Ability to develop and motivate a team.</li><li>
Superb listening, probing, negotiation and deescalation skills</li></ul><p></p><p><b><br>
About ResultsCX:</b></p><p>
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX&rsquo;s 30+-year track record for reimagining the customer experience to meet consumers&rsquo; evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.</p><p>
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.</p></div><p></p>

Licensed Healthcare Supervisor, Operations

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8702 customer service supervisor jobs Near Me

Cashier Supervisor Comal Next Door

Supervisor-CBO Cash Applications-Patient Financial Services

Supervisor

Supervisor

Personal Banker Supervisor, Shaler

Supervisor, Client Concierge

Licensed Healthcare Supervisor, Operations