customer service technician

35m Pro

We are a small, family-owned film lab that has been serving the Sherman Oaks community since 1990. We process all our film in-house to ensure the best quality service. As we continue to grow, we are looking for motivated self-starters to work seamlessly with our tightknit team.The Film Lab Customer Service and Scan Technician will handle customer service and sales, and also help with scanning photographic film. The ideal candidate is able to work in a fast-paced environment, while paying close attention to the details and maintaining clear communication with the whole team.Responsibilities+ Receive customer orders and deliver quality customer service+ Answer telephone calls and maintain professional phone etiquette+ Scan film using commercial and flatbed scanners+ Maintain a clean and tidy work environmentSkills+ Excellent people skills+ Excellent time-management skills+ Neat and organized work flow+ Ability to work autonomously and under pressure+ Proficient Photoshop and photo editing skills+ Keen eye for detailWork Location:<ul><li>One location</li></ul>Work Remotely<ul><li>No</li></ul>Job Type: Full-timePay: $17.87 per hourWork Location: In person

Film Lab Customer Service & Scan Technician

The Home Depot

<div>The Part Time Measure Technician will work within a geographic market that will include, but is not limited to: Kansas City, North Kansas City, and St. Joseph.
Position Purpose:
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician&rsquo;s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.
This is a part-time, field-based role supporting customers in Tiffany Springs, MO and surrounding areas. 
Key Responsibilities:<ul><li>
60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.</li><li>
4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.</li><li>
1% Compliance - Follow all policies, procedures, and adhere to work schedule.</li><li>
35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Assistant Market Manager</li><li>
This Position has up to 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Travel between locations required.</li></ul>
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Reliable Transportation</li></ul>
Preferred Qualifications:
<ul><li>None
</li></ul>Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Minimum Years of Work Experience:<ul><li>
1+ years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>1 + years of previous related work experience</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li></ul></div>

Measure Tech

<div>Position Purpose:
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician&rsquo;s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager. 
 
Key Responsibilities:<ul><li>
60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.</li><li>
4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.</li><li>
1% Compliance - Follow all policies, procedures, and adhere to work schedule.</li><li>
35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Assistant Market Manager</li><li>
This Position has up to 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Travel between locations required.</li></ul>
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Reliable Transportation</li></ul>
Preferred Qualifications:
<ul><li>None
</li></ul>Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Minimum Years of Work Experience:<ul><li>
1+ years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>1 + years of previous related work experience</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li></ul></div>

<div>Position Purpose:
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician&rsquo;s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.
This is a part-time, field-based role supporting customers in Montville, NJ and surrounding areas. 
Key Responsibilities:<ul><li>
60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.</li><li>
4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.</li><li>
1% Compliance - Follow all policies, procedures, and adhere to work schedule.</li><li>
35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Assistant Market Manager</li><li>
This Position has up to 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Travel between locations required.</li></ul>
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Reliable Transportation</li></ul>
Preferred Qualifications:
<ul><li>None
</li></ul>Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Minimum Years of Work Experience:<ul><li>
1+ years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>1 + years of previous related work experience</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li></ul></div>

<div>Position Purpose:
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician&rsquo;s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager. 
Key Responsibilities:<ul><li>
60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.</li><li>
4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.</li><li>
1% Compliance - Follow all policies, procedures, and adhere to work schedule.</li><li>
35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Assistant Market Manager</li><li>
This Position has up to 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Travel between locations required.</li></ul>
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Reliable Transportation</li></ul>
Preferred Qualifications:
<ul><li>None
</li></ul>Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Minimum Years of Work Experience:<ul><li>
1+ years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>1 + years of previous related work experience</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li></ul></div>

<div>Position Purpose:
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician&rsquo;s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.
This is a part-time, field-based role supporting customers in Flushing, NY and surrounding areas. 
Key Responsibilities:<ul><li>
60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.</li><li>
4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.</li><li>
1% Compliance - Follow all policies, procedures, and adhere to work schedule.</li><li>
35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Assistant Market Manager</li><li>
This Position has up to 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Travel between locations required.</li></ul>
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Reliable Transportation</li></ul>
Preferred Qualifications:
<ul><li>None
</li></ul>Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Minimum Years of Work Experience:<ul><li>
1+ years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>1 + years of previous related work experience</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li></ul></div>

<div>Position Purpose:
The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician&rsquo;s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager. 
This is a part-time, field-based role supporting customers in North Kingston, RI and surrounding areas. 
Key Responsibilities:<ul><li>
60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.</li><li>
4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.</li><li>
1% Compliance - Follow all policies, procedures, and adhere to work schedule.</li><li>
35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Assistant Market Manager</li><li>
This Position has up to 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Travel between locations required.</li></ul>
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Reliable Transportation</li></ul>
Preferred Qualifications:
<ul><li>None
</li></ul>Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul>
Minimum Years of Work Experience:<ul><li>
1+ years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>1 + years of previous related work experience</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively
</li><li>Customer Focus</li></ul></div>

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