customer service teller

First Federal Bank

First Federal Bank is looking to welcome a bank teller to our Charlotte office, located in the Historic Charlotte Square. This position is full time, in person. For questions, please contact the Human Resources Department at (615) 446-2822MAJOR FUNCTION:Performs customer service transactions and makes sales referrals of bank services to support the effective operation of a branch bank.PRINCIPAL ACCOUNTABILITIES:Cultivates customer service by handling all paying and receiving teller functions and customer requests.Contributes to the development of new business by identifying sales opportunities and by taking the necessary steps to sell and cross-sell.Minimizes losses to the branch bank by maintaining control over cash in the teller window and balancing cash drawer daily.Contributes to the efficient operation of the branch bank by maintaining a minimum of absences and tardy days.NATURE AND SCOPE:The teller is responsible for providing a high quality of service to customers of First Federal Bank through paying and receiving transactions. In this capacity, the incumbent is responsible for cashing and issuing checks; accepting deposits and payments on loans and bankcards; paying withdrawals from savings accounts and redeeming savings bonds. In addition, the teller supports the efficient operation of the branch by verifying and packaging currency and coin and by accurately balancing the teller window. The teller ensures that losses to the bank are minimized by keeping cash outages and cash differences low.Along with providing high quality service to customers, the teller identifies sales opportunities. Here, the incumbent is responsible for keeping informed of current bank products and services, recognizing opportunities to make sales referrals, and taking the necessary steps to refer the sale to the appropriate branch personnel.Providing accurate and responsive customer service while also making sales referrals for bank services is a major challenge to this position. The teller is responsible for maintaining the appropriate balance between processing customer transactions quickly and accurately while at the same time getting to know the customers, providing them with a high level of service, and making sales referrals for bank services. Maintaining this balance is the most difficult aspect of the job.In order to carry out the specific duties of the position, the teller operates various types of equipment. Included here are calculators, teller machines, currency counters, check writers, encoding machines, and computers. Depending on the branch, the teller should be familiar with the operation of this equipment.A final responsibility of the teller is to contribute to the efficient operation of the branch by maintaining an acceptable level of absences and by minimizing tardy days. This is important to ensure that the necessary level of customer service is available at all times.MINIMUM QUALIFICATIONS:Previous cash handling experience and good math skills.High school education or equivalent and previous teller experience.Job Type: Full-timeBenefits:<ul><li>401(k) 3% Match</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Dependent care reimbursement</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health savings account</li><li>Opportunities for advancement</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>Work Location: In person

Bank Teller

SouthState Bank

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 
SUMMARY/OBJECTIVES
 A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
 
ESSENTIAL FUNCTIONS
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
 Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
 Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
 Presents a neat and professional personal appearance, in accordance with bank policy.
 Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
 Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
 
Performs the following teller duties: 
Processes transactions for savings, checking, and loan accounts.
 Maintains a neat and orderly work area.
 May assist in guiding and training new tellers.
 May allow customers access to safe deposit boxes.
 Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
 Sells certified checks within assigned limits.
 Balances transactions daily.
 May service/balance ATM.
 May utilize the branch capture system.
 Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 
TELLER 1 FUNCTIONS
 18 months or less experience
 Teller duties
 Other duties as assigned
 
Qualifications, Education, and Certification Requirements
 Education: High School diploma or equivalent
 Experience: Cash handling, sales, customer service. Previous banking experience preferred.
 Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
 
TRAINING REQUIREMENTS/CLASSES
 The SouthState Way New Team Member Orientation
 Teller Foundations
 All assigned Regulatory Compliance Training
 Acknowledgement of all policies through DocuSign as assigned
 Additional training may be required dependent upon experience
 
PHYSICAL DEMANDS
 Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
 
WORK ENVIRONMENT
 This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
 
TRAVEL
 Travel may be required to come to meetings or training as needed.
 
Work Location: 1001 Pine Log Road Aiken, South Carolina 29803
 
Equal Opportunity Employer, including disabled/veterans.

Part Time Teller - Aiken, SC

American National Bank

<div>With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.

Together, we can do more for your future&hellip;

At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.

We offer:
<ul>
<li>Competitive base compensation with additional performance-based annual earning potential</li>
<li>Career growth potential built into every role</li>
<li>401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*</li>
<li>No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage</li>
<li>Paid Time Off, Paid Holidays and Paid Volunteer Time</li>
<li>Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*</li>
<li>Dental Insurance with significant premium contribution by ANB*</li>
<li>Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*</li>
<li>Tuition Reimbursement*</li>
<li>Gym Membership Reimbursement*</li>
<li>Discounts on Banking and Financial needs</li>
</ul>
<ul><li>Eligibility Criteria Apply</li></ul>

Job Summary

American National Bank is looking for a new Teller to serve the needs of existing and prospective clients. We are seeking an individual who provides top customer service, possesses previous cash handling experience, and places a high level of importance on confidentiality.

Schedule:Schedule: 30 hours per week: 11:45am-5:45pm Monday through Friday. Rotating Saturdays 8:15am-12:15pm.

Essential Job Duties &amp; Responsibilities
<ul>
<li>Consistently provides high quality client service while effectively processing transactions and supporting sales.</li>
<li>Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures.</li>
<li>Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances.</li>
<li>Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing.</li>
</ul>
Experience and Education
<ul>
<li>Four to six month&rsquo;s teller experience, or equivalent client service and/or cash handling experience.</li>
<li>Previous sales experience, preferred.</li>
<li>In pursuit of high school diploma or its equivalent is required.</li></ul></div>

Part-Time Teller

Southwest Missouri Bank

<div>
 Join Southwest Missouri Bank as a Part-Time Bank Teller at our Neosho locations and kickstart your career in the dynamic world of finance! This onsite role is perfect for Finance or Accounting majors eager to apply their academic knowledge in a professional setting. With competitive pay based on experience, you'll gain invaluable experience in customer service, financial transactions, and problem-solving while working alongside a passionate and energetic team.
 
 
 
 A Little About Us
 
 
 
 Founded in 1979, we are proud to be the largest locally owned community bank in Southwest Missouri. It all began in Carthage, Missouri, when Garry Denney, along with seven other people, decided to start a new bank. We now have 11 full-service branches, a home loan center and more than 40 ATMs to serve our customers. But most important, we have a friendly team who are committed to helping our customers reach their financial dreams.
 
 
 
 Your role as a Bank Teller (Part Time 25 hours per week. Must be available 1:00 pm - 6:15 pm Monday - Friday and 7:30 am - 12:15 pm saturday rotation)
 
 
 
 As a Bank Teller at Southwest Missouri Bank, you will be the face of exceptional customer service, providing prompt, courteous, and accurate assistance to our valued clients. In this pivotal role, you will handle a variety of teller transactions and address banking inquiries, ensuring that every customer feels valued and heard. To excel, you will acquire and maintain a comprehensive knowledge of our diverse bank products and services, enabling you to identify cross-selling opportunities and refer customers effectively. As the first line of contact for our customers, your professional demeanor and proactive approach will make a significant impact on their banking experience, fostering lasting relationships and enhancing the community's financial well-being.
 
 
 
 Does this sound like you?
 
 
 
 Detail-oriented individuals will excel in this role, as accuracy in cash handling and transaction processing is paramount. Basic computer skills, including proficiency in Microsoft Word, Excel, and Jack Henry, are important for daily responsibilities. Familiarity with office equipment such as printers, ten-key, and telephone systems is beneficial. Moreover, being bilingual in Spanish can be an added advantage, allowing for better communication with a diverse clientele and enriching the customer experience.
 
 
 
 Knowledge And Skills Required For The Position Are
 
 
 
 <ul>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Trustworthiness and the ability to act with integrity
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Detail and service oriented
 </li>
 <li>
 Basic cash handling skills
 </li>
 <li>
 Basic computer skills (Microsoft Word, Excel, Jack Henry)
 </li>
 <li>
 Bilingual in Spanish beneficial
 </li>
 <li>
 Knowledge of office equipment such as printers, ten-key, telephone systems, etc.
 
 
 </li>
 </ul>
 
 Are you ready for an exciting opportunity?
 
 
 
 We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
</div>

Bank Teller - Neosho (Part-Time)

BTC BANK

<div>About BTC Bank
BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.
Work Location: This position will be based at our Beaman, MO location
Hours: Approximately 20 hours per week, with a rotating Saturday schedule.
Reports To: Branch Manager or Branch Coordinator
Job Purpose: The Teller is responsible for receiving and disbursing funds while accurately maintaining records of cash and negotiable instruments. This role supports customers by providing friendly, knowledgeable, and efficient service, helping meet their financial needs while ensuring a positive banking experience.
Duties and Responsibilities:<div><ul><li>
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.</li><li>
Cashes checks and process withdrawals; pays out money after verification of signatures and customer balances.</li><li>
Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificate of deposit, safe deposit boxes, traveler&rsquo;s checks and money orders.</li><li>
Receives mortgage, consumer loan and other payments and ensures the payments match balances due.</li><li>
Places holds on accounts for uncollected funds.</li><li>
Counts, checks and packages coins and currency.</li><li>
Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.</li><li>
Ensures that the teller station is properly stocked with forms, supplies, etc.</li><li>
Reports malfunctions of teller terminals and other equipment used at the teller station.</li><li>
Is responsible for checking night depository bags and recording proper information in the financial institution&rsquo;s forms.</li><li>
Other duties as assigned.</li></ul></div>
Qualifications:<div><ul><li>
High school diploma or equivalent.</li><li>
Previous cash handling experience preferred.</li><li>
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.</li><li>
Excellent computer proficiency (MS Office &ndash; Word, Excel and Outlook).</li><li>
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.</li><li>
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.</li></ul></div>
 Physical Requirements:<div><ul><li>
This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.</li><li>
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.</li><li>
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.</li><li>
Must be able to communicate effectively with others.</li></ul></div>
To learn more about BTC Bank visit www.btcbank.bank!
EOE/Veterans/Disabled</div>

Citizens Bank Minnesota

<div>Description:

Citizens Bank Minnesota is looking for a part time teller at our Lakeville location who loves working with people and has great attention to detail. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.
Job Responsibilities for Teller:
Accepts cash item deposits, savings deposits and makes withdrawals in an accurate manner.
Accurately cashes checks to meet customer requests.
Accepts customer loan payments and ensures proper documents are prepared to update computer files.
Maintains an adequate supply of currency and coin at station to meet customer demands.
Scan and proof items utilizing 10-key skills, focusing on amounts and imaged items.
Balances cash each day to ensure all cash is accounted for.
Makes quality sales referrals at the teller window to promote bank products and services.
Redeem savings bonds.
Sell and prepare official checks and money orders.
Complete Currency Transaction Reports (CTR).
Provides access to safe deposit boxes for customers.
Answer incoming phone calls and provide professional, timely customer support. 
Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.
Requirements:

Teller Qualifications:
High school diploma or equivalent.
Oral and written communication skills.
Computer and mathematical skills.
Customer service experience preferred but not required.
Cash handling experience preferred but not required.</div>

Part Time Teller

Community Bank and Trust

To complete the application process, go to https://www.cbthomebank.com/careers/ to complete an online application.Typical Schedule:25-30 hours per weekMonday through Friday 12:00 p.m. - 6:00p.m.Every other Saturday* 9:00a.m. - 12:00 p.m.*Scheduled off 1 day during the week when working on SaturdaySUMMARYResponsible for processing transactions for customers. Work is performed within the framework of standard operating policies and procedures. Deviations from normal procedures and/or questions are referred to a Teller Supervisor or Branch Manager.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Process transactions via the teller window; verify customer identity and documents produced; verify endorsement(s) and funds available; count currency; check transaction for accuracy and completeness; issue receipts; monitor and balance cash drawer; reconcile differences; maintain teller supplies.Ensure security of assigned teller drawer and coin vault; maintain proper amount of currency in cash drawer; buy, sell, and verify currency; complete log books and bank slips; process large currency orders; count and bundle currency; process mutilated/unfit currency.Process bank by mail, night deposits, loan payments, savings bonds, credit card advances, transferring funds, etc.; issue Bank Money Orders, money orders, etc.Balance ATM by following standard operating procedures to ensure safety and security of ATM and bank personnel.Respond to loan payoff inquiries; contact Loan Department personnel or refers customer, as needed.Identify the customer by name; provide customer service to individuals in person and over the telephone; explain the Bank&rsquo;s policies and procedures regarding transactions.Attend mandatory Bank meetings and training seminars, including but not limited to, the Bank&rsquo;s web based training program.Properly handle branch opening and closing procedures.Process debit card orders and pin numbers, address changes and online banking.Process CTR&rsquo;s and monetary instrument log.Handles outgoing wire transfer.Assists customers with entry into safe deposit boxes.Conducts High Performance Sales Process.Hands out Tell-A-Friend couponsAccurately scan all transactionsComply with all banking regulations, policies and procedures.Confidentiality is required in all phases of employment.NON-ESSENTIAL DUTIES &amp; RESPONSIBILITIES include the following. Other duties may be assigned.Maintain education and professional expertise through attendance at job related seminars, conferences, and workshops and involvement in professional, civic, and community groups.SUPERVISORY RESPONSIBILITIESNone.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED).Possess a minimum of at least six months of cash handling or other related work experience.LANGUAGE SKILLSAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.OTHER SKILLS AND ABILITIESOperate office and bank equipment (e.g., personal computer and printer, 10-key calculator, telephone, fax machine, copier, document scanner, check encoder, coin machine, currency counter, paper cutter, hole punch, debit/credit card scanner, crimper, safe deposit timer, vault timer, security system, etc.). Basic CRT inquiry.KEY CONTACTS--Internal and ExternalHas frequent contact with all departments. Has constant contact with customers and vendors.CERTIFICATES, LICENSES, REGISTRATIONSValid driver&rsquo;s license.Ability to be bonded by Bank&rsquo;s surety company.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 25- 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Individual is required to work in a team atmosphere, willing to assist others at any time.COMMENTSPosition requires the ability to work before or after normal business hours to attend various employee meetings and training sessions.Position may require occasional travel to various locations for job related business.Job Type: Part-timeBenefits:<ul><li>401(k)</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

Part-Time Teller - Joplin 7th Street

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Part-Time Teller - Joplin 7th Street