customer service teller

Burke & Herbert Bank & Trust

<div><div><b>Summary/Objective</b><br>
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.</div><p></p><p><b><br>
Essential Functions</b></p><ul><li>
Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.</li><li>
Adheres at all times to the &ldquo;check cashing policy&rdquo; and &ldquo;limitation of authority policy&rdquo; as indicated in Reg CC.</li><li>
Issues cashiers&rsquo; checks and redeems Savings Bonds.</li><li>
Reconciles cash and transactions each day to within the &ldquo;teller difference standards&rdquo; and reports results through submission of teller daily balance sheet.</li><li>
Consistently demonstrates a helpful, friendly attitude.</li><li>
Maintains proper amounts of currency and coin in drawer.</li><li>
Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.</li><li>
Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.</li><li>
Adheres to all security procedures.</li><li>
Sells and/or refers Bank products and services to customers and prospects.</li><li>
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities</li></ul><p><b>
Skills/Abilities</b></p><ul><li>
Strong customer service and sales skills.</li><li>
Ability to communicate clearly with the public.</li><li>
Good math skills and must be able to perform accurate work.</li><li>
Understand security issues involving money and checks preferred.</li><li>
Good comfort level with handling United States currency.</li><li>
Ability to handle and count money accurately.</li></ul><p><b>
Education and Experience</b></p><ul><li>
High School diploma or equivalent preferred.</li><li>
Sales and customer service experience preferred.</li><li>
Experience in handling United States currency preferred.</li><li>
Basic Computer Skills required.</li></ul><p>
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.</p><p><b>
Physical Demands</b></p><p>
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.</p><p><b>
Travel</b></p><p>
Travel may be required for this position.</p><p>
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.</p><p></p><p><b><i><br>
Equal Employment Opportunity/M/F/disability/protected veteran status</i></b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div><p></p>

Customer Service Teller

Brazos National Bank

<p><i><b>Bilingual Preferred but not required</b></i></p><p><b>Essential Functions &amp; Responsibilities:</b></p><p>Efficiently and accurately handle all customer transactions including, but not limited to, deposits, withdrawals, transfers, cashiers checks, etc. Responsible for balancing daily work, cash drawer, and negotiables.</p><p>Promote teamwork by assisting others with work when needed.</p><p><b>Knowledge and Skills:</b></p><p>Experience: Minimum of one year experience in the banking industry and cash handling experience.</p><p>Education: Minimum - high school education or GED.</p><p>Customer service skills, Detail-oriented, Multi-tasked</p><p>Physical setting:</p><ul><li>Office</li></ul><p>Schedule:</p><ul><li>8 hour shift</li></ul><p>Security clearance:</p><ul><li>Confidential (Preferred)</li></ul><p>Pay: $12.00 - $14.50 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Teller: 1 year (Preferred)</li><li>Cash Handling: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Armstrong Bank

<div><p><b>Summary:</b></p><p>
As a Teller, you play a vital role in our Customer&rsquo;s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the &ldquo;extra mile&rdquo; when responding to Customer&rsquo;s needs.</p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li>
Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures</li><li>
Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers&rsquo; needs, and recommend appropriate bank product or service</li><li>
Positive, professional, proactive in everyday interactions with Customers and Co-workers</li><li>
Fosters teamwork and collaboration to build solid relationships with co-workers</li><li>
Ability to apply strong critical thinking and problem-solving skills to promptly meet customer&rsquo;s needs</li><li>
Thorough knowledge and understanding of products and services offered</li><li>
Complies with all regulatory requirements</li><li>
Other duties and responsibilities as assigned</li></ul><p><b>
Qualifications:</b></p><ul><li>
Excellent customer service, communication, and problem solving skills</li><li>
Positive, courteous, friendly, and professional</li><li>
Must be detail-oriented and able to work in a fast-paced, multi-task environment</li><li>
Coordinate numerous assignments at once, showing strong time management skills</li><li>
Basic Computer skills</li><li>
Must work well independently and in a team-support role</li><li>
Ability to maintain high level of discretion and confidentiality</li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Long periods of standing, sitting, typing or repetitive motion</li><li>
Ability to lift and carry cash drawers and coin bags/boxes</li></ul></div>

Part-Time Teller

SouthState Bank

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
<br><br>
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
<br><br>
SUMMARY/OBJECTIVES
<br>A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
<br><br>
ESSENTIAL FUNCTIONS
<br>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
<br>Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
<br>Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
<br>Presents a neat and professional personal appearance, in accordance with bank policy.
<br>Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
<br>Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
<br><br>
<b>Performs the following teller duties:</b><br>
Processes transactions for savings, checking, and loan accounts.
<br>Maintains a neat and orderly work area.
<br>May assist in guiding and training new tellers.
<br>May allow customers access to safe deposit boxes.
<br>Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
<br>Sells certified checks within assigned limits.
<br>Balances transactions daily.
<br>May service/balance ATM.
<br>May utilize the branch capture system.
<br>Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
<br>Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
<br><br>
TELLER 1 FUNCTIONS
<br>18 months or less experience
<br>Teller duties
<br>Other duties as assigned
<br><br>
Qualifications, Education, and Certification Requirements
<br><b>Education:</b> High School diploma or equivalent
<br><b>Experience:</b> Cash handling, sales, customer service. Previous banking experience preferred.
<br><b>Specific Knowledge:</b> Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
<br><br>
TRAINING REQUIREMENTS/CLASSES
<br>The SouthState Way New Team Member Orientation
<br>Teller Foundations
<br>All assigned Regulatory Compliance Training
<br>Acknowledgement of all policies through DocuSign as assigned
<br>Additional training may be required dependent upon experience
<br><br>
PHYSICAL DEMANDS
<br>Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
<br><br>
WORK ENVIRONMENT
<br>This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
<br><br>
TRAVEL
<br>Travel may be required to come to meetings or training as needed.
<br><br>
<b>Work Location:</b> 1001 Pine Log Road Aiken, South Carolina 29803
<br><br>
Equal Opportunity Employer, including disabled/veterans.

Part Time Teller - Aiken, SC

Mountain Valley Bank

<div><div><div><b>Job Title: Teller</b></div>
<div><b>Company Overview:</b></div>
<div>Mountain Valley Bank is a community-oriented financial institution dedicated to providing excellent service to our customers. We are currently seeking enthusiastic and customer-focused individuals to join our team as Teller.</div>
<div><b>Job Summary:</b></div>
<div>As a Teller at Mountain Valley Bank, you will be the first point of contact for our customers. This entry-level position is responsible for processing routine transactions, providing excellent customer service, and promoting our products and services.</div>
<div><b>Responsibilities:</b></div>
<div>1. Customer Service: Greet and professionally assist customers with their banking needs.</div>
<div>2. Transaction Processing: Process routine financial transactions, including deposits, withdrawals, and check cashing.</div>
<div>3. Product Sales: Introduce customers to products &amp; services, cross-selling when appropriate.</div>
<div>4. Balancing: Balance cash drawer at the end of each shift and report any discrepancies.</div>
<div>5. Other duties as assigned.</div>
<div><b>Qualifications:</b></div>
<div>1. High school diploma or equivalent.</div>
<div>2. Customer service experience preferred banking experience a plus.</div>
<div>3. Basic math skills and attention to detail.</div>
<div>4. Strong communication and interpersonal skills.</div>
<div>5. Ability to handle cash accurately and efficiently.</div></div></div>

Teller

Seacoast Bank

<div><p><b>This is a TEMPORARY Position</b><b> to cover the entire Villages market.</b></p>
<p><b>
*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*</b></p>
<p>
About the Organization:</p>
<p>
Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. &ldquo;We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.&rdquo; -Founder Harold Schwartz. Since that time, the vision of the bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.</p>
<div>
<div><div><div><div><div><div><div><div><p>About the Position:</p>
<p>
Citizens First Bank is hiring for a Temporary Teller to cover the entire Villages market. As a Temporary Teller at Citizens First Bank, you'll deliver exceptional customer service at the teller window while efficiently handling a range of retail banking transactions. You will maintain control of cash, perform various teller-related operational tasks, display a positive upbeat demeanor, all while meeting all CFB Teller Standards and adheres to compliance requirements.</p>
<p>
Key Responsibilities of the Temporary Teller:</p>
<div>
<ul><li>Follows the Bank&rsquo;s CIP to obtain assurance that the customer is properly identified</li></ul>
<ul><li>Queries the customer(s) stated purpose/reason/objective for conducting transactions, such as wires and large cash deposits or withdrawals or other transactions requested by the customer</li></ul>
<ul><li>Reports any unusual or suspicious customer activity to BSA, Compliance and/or Security</li></ul>
<ul><li>Maintains security of the working environment while meeting CFB Teller Standards. This may include, but is not limited to, balancing daily with minimal differences and/or errors and adherence to all CFB Teller Policies and procedures</li></ul>
<ul><li>Processes a variety of transactions including, but not limited to, general paying and receiving items, utility payments and foreign and consignment items in accordance with CFB policy and procedure</li></ul>
<ul><li>Adheres to all compliance requirements including, but not limited to, preparing Currency Transaction Reports and placing appropriate holds 7. Further assists customers by listening to their needs, identifying products/services that meet or exceed those needs and directing them to the appropriate department or individual (i.e., loans, new accounts, trust, investments, etc.)</li></ul>
</div>
<p>Temporary Teller Requirements:</p>
<p><b>
Minimum:</b></p>
<ul>
<li>High school diploma or equivalent required, six months in a customer service/retail environment.</li>
<li>Must be able to withstand varying degrees of stress, must be able to attend work regularly and on time and perform the requirements of the position with little supervision.
</li><li>Must have the ability to meet and greet internal and external customers in a professional, positive manner, ability to communicate effectively, ability to be function as a member of a team including participating in branch activities and displaying positive behavior.</li>
<li>Must have basic computer skills using Microsoft Office (Outlook, Word, Excel), good typing skills and skilled in using a 10-key calculator.</li>
</ul>
<p><b>Preferred:</b></p>
<ul>
<li>Previous teller experience in a banking or related environment or at least six months-one year of cash handling.</li></ul><br>
<p></p>
<p><b><i>
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.</i></b></p>
<p><b><i>
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.</i></b></p></div></div></div></div></div></div></div></div></div></div><p></p>

Temporary Position: Float Teller (The Villages)

Applied Bank

<div>
 Applied Bank, the #1 Healthiest Bank in America, and Delaware's Top Rated Bank, located in Rehoboth Beach DE, is currently seeking an energetic and customer focused Branch Bank Teller. The Branch Bank Teller is responsible for performing the day-to-day transactions that occur within our branch in a timely, efficient, and professional manner. The Bank Teller will operate an individual teller-terminal and cash drawer and is responsible for assisting bank customers with transactions such as deposits and withdraws. The Bank Teller will be responsible for assisting customers with inquiries and/or problem resolution and developing customer relationships to identify their financial needs.
 <br/>
 <br/>
 SHIFT: Monday - Friday, 8AM - 5PM
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Daily operations of the teller-terminal
  </li>
  <li>
   Processing customer transactions
  </li>
  <li>
   Opening new checking, savings and CD accounts.
  </li>
  <li>
   Follow bank established policies, procedures and guidelines
  </li>
  <li>
   Handling large amounts of currency and cash settlement
  </li>
  <li>
   Responsible for balancing and accounting for individual cash drawers at the end of each shift
  </li>
  <li>
   Cross-selling Applied Bank products to account holders
  </li>
  <li>
   Work with other branch tellers and management to ensure customers' financial needs are handled efficiently
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education &amp; Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Retail or banking experience preferred - must have clear understanding of the industry
  </li>
  <li>
   Customer service experience also preferred
  </li>
 </ul>
</div>


Bank Teller

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Temporary Position: Float Teller (The Villages)

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