customer service teller

Mashreq Corporate & Inve...

The Remote Teller (RT) shall perform financial &amp; service transactions in risk free &amp; efficient manner over video calls while maintaining the set service &amp; control standards at all times.Process financial &amp; service transactions accurately and swiftly in accordance with the laid down procedures over a video call on the Interactive Teller Machine.Strive towards reducing wait time and serve time by efficient processing of all transactions.Strive towards managing customer expectation for each interaction.Ensure zero risk of cash transactions in accordance with SOP with zero operational losses.Ensure accurate delivery / receipt of cash to / from customers at all times.Be aware of fraud trends &amp; be vigilant and alert on any possible fraud risks.Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.Adhere to transactions limit, override approval and call back processes.Error free transactional report checking.Investigate in detail any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation.Comply with all policies and procedures to ensure an acceptable risk rating of the remote Teller unit.Assist Team Leader / Remote Teller Manager in handling day to day transactional and service / maintenance activities.Ensure 100% score at remote teller area with mystery shoppers.Be vigilant to identify customer needs &amp; cross sell / refer Mashreq products.Remain updated on all process / control amendmentsProvide friendly, efficient &amp; accurate servicesFull flexibility working in different shiftsComplete knowledge of Interactive teller machine functionalities &amp; minor trouble shootingGood customer service skillsStrong inter-personal, communication skillsStrong work ethics &amp; Team workAbility to handle pressureDetail oriented, quick with numbers, very vigilantAbility to handle routine work with enthusiasm and vigorProcess related to financial / service transactions1-3 years of experience as a teller within banking industry.Job CompetenciesAttention to Detail &amp; Quality (Level 2)Customer Focus (Level 3)Communication &amp; Interpersonal skills (Level 2)Commitment to Results (Level 2)Planning &amp; Organizing (Level 2)

Remote Teller- DBC Interactive Remote Tellers

Red River Credit Union

<div><div><div><b>Position Title:</b></div>
<div>Teller</div>
<div></div><div><b>Reports To:</b></div>
<div>Teller Supervisor and/or Branch Manager</div>
<div></div><div><b>Basic Function:</b></div>
<div>Performs all basic teller duties under close supervision.</div><br>
<div></div>
<div></div><div><b>Responsibilities:</b></div>
<ul><li> Perform teller transactions and cash handling with a high level of accuracy and efficiency.</li></ul>
<ul><li> Make wise decisions based upon adequate knowledge of RRCU policies and procedures.</li></ul>
<ul><li> Responsible for balancing drawer daily and securing negotiables always.</li></ul>
<ul><li> Willingness to cross-sell products and/or services to meet member needs.</li></ul>
<ul><li> Maintain up-to-date and comprehensive knowledge of all RRCU products and services.</li></ul>
<ul><li> Alert branch management or Risk Management of any suspicious activity regarding transactions including forgery, theft, fraud, kiting, etc.</li></ul>
<ul><li> Complete Currency Transaction Report's (CTR), Suspicious Activity Reports (SAR), and other regulatory compliance documentation as required.</li></ul>
<ul><li> Ensures that work area and equipment is clean, secure, and well maintained in accordance with RRCU policies and procedures.</li></ul>
<ul><li> Cross-train to learn other teller functions.</li></ul>
<ul><li> Adheres to all Red River Employees Federal Credit Union policies and procedures.</li></ul>
<ul><li> Performs other related duties as assigned.</li></ul><br>
<div></div>
<div></div><div><b>Qualifications:</b></div>
<ul><li> Six months or more of experience with cash handling and/or customer service-related position.</li></ul>
<ul><li> High school diploma or the equivalent.</li></ul>
<ul><li> Competent computer skills and use of standard office equipment.</li></ul>
<ul><li> Friendly, outgoing individual with good communication skills.</li></ul>
<ul><li> Ability to meet, speak, and deal effectively with people, being professional always.</li></ul>
<ul><li> Must maintain a neat and professional appearance.</li></ul>
<ul><li> Interpersonal skills that enable working independently or as part of a team.</li></ul>
<ul><li> While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to lift heavy bags of coin, to stand on feet for long periods of time, and to operate standard teller equipment.</li></ul>
<ul><li> Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.</li></ul></div><br>
<div></div><div><div><div><b>Benefits:</b></div>
<div><div><ul><li> Paid Holidays</li></ul>
<ul><li> Match on 401K- 100% for the first 6%</li></ul>
<ul><li> Discretionary Profit Sharing</li></ul>
<ul><li> Vacation Leave</li></ul>
<ul><li> Sick Leave*</li></ul>
<ul><li> Voluntary Insurance Products/Packages</li></ul>
<ul><li> Company Paid Life Insurance*</li></ul>
<ul><li> Company Paid Accidental Death &amp; Dismemberment Insurance*</li></ul>
<ul><li> Competitive Medical &amp; Dental Benefits*</li></ul>
<ul><li> Premium-level Checking/Savings Account with additional benefits</li></ul>
<ul><li> Additional incentive for extended hour locations</li></ul>
<ul><li> Various other incentives</li></ul>
</div><ul><li><i>Full Time Only</i></li></ul></div></div></div></div>

Teller (FT40) Summerhill

First Abu Dhabi Bank

<b><br>Job Title<br>Teller   Retail Banking Services   Dubai, UAE<br>Job Description<br>Teller   Retail Banking Services   Dubai, UAE<br> <br>Role Summary</b><br>First Abu Dhabi Bank (FAB) is hiring a Teller for its Dubai branch to deliver seamless front-office banking transactions, uphold high service standards, and promote digital channel adoption. This customer-facing role is vital in enhancing the daily banking experience while maintaining compliance, risk controls, and operational excellence.<br> <br><b>Job Details<br>Location: United Arab Emirates<br>Location: Dubai<br>Industry: Banking / Mortgage Professionals<br>Function: Customer Service<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>What You ll Do</b><br> <br>* Handle cash transactions including deposits, withdrawals, inter-account transfers, and safe/vault reconciliation<br>* Process demand drafts, telegraphic transfers, travellers cheques, IPOs, and returned outward clearings<br>* Assist customers with cheque collection, posting vouchers, updating currency boards, and banking product queries<br>* Ensure 100% accuracy in transaction processing with zero income leakage or compliance errors<br>* Answer phone inquiries professionally and escalate as needed<br>* Actively promote and demonstrate FAB s online/mobile banking applications to walk-in customers<br>* Generate qualified leads for retail banking products by identifying customer needs<br>* Support branch management in daily operations and complete mandatory trainings<br>* Represent FAB values to achieve NPS (Net Promoter Score) targets and maintain high customer satisfaction<br>* Maintain meticulous documentation and file management as per bank procedures<br> <br><b>Ideal Profile<br></b> <br>* High school diploma or equivalent<br>* Minimum 2 years of front-line banking experience, preferably in UAE retail banking<br>* Knowledge of core banking services, transaction protocols, and customer service practices<br>* Strong numerical accuracy, attention to detail, and cash handling discipline<br>* Familiar with online/mobile banking tools and able to guide customers through digital onboarding<br>* Excellent communication and interpersonal skills<br>* Willingness to cross-sell and promote FAB products<br>

Teller Retail Banking Services

Woodforest National Bank

<div><div><b>Teller Retail Banker </b><b>-</b><b>070163</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!</p>
<p>Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer&rsquo;s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p>
<ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li>
</ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.
</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li>
</ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li>
</ul>
</div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>3 years of relevant and transferrable sales and/or customer service experience;</li></ul>
 OR an Associate&rsquo;s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br>
 OR a Bachelor&rsquo;s degree.<br>
<ul><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.
</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.
</li></ul><br>
Work Status:<br>
<ul><li>Full-time.</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>No.</li></ul><br>
Travel:<br>
<ul><li>Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> Mississippi-Oxford</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> MS - Oxford WM-8130 2530 West Jackson Ave Oxford 38655</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> Mississippi</div></div>

Teller Retail Banker

Ouachita Valley Federal Credit Union

<div><div><b>Full Time Teller</b></div>
<div></div><div><b>Role:</b><br>
Maintain Focus to assist members with financial transactions on a daily basis. To help improve the lives of our members by providing a Legendary Experience with accuracy and timeliness. To gain knowledge of all products and services in order to provide the best financial solutions for our member's lives.<br>
<b>Essential Functions &amp; Responsibilities:</b><br>
50% Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and official checks to members; transfers amounts from member accounts as directed.<br>
10% Balances cash drawer and daily transactions.<br>
20% Implement the Credit Union's member experience process by cross-selling the Credit Union's services, providing routine information and directing members to appropriate departments for specific information and services.<br>
5% Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.<br>
5% Performs other job related duties as assigned.<br>
5% Complete continuing education as needed with any and all assigned training.<br>
5% Responsible for scanning all appropriate work daily.<br>
<b>Performance Measurements:</b><br>
1. Provide friendly, professional, personal service to all members and associates.<br>
2. Fulfill the Teller Standards as required.<br>
3. Accurately post transactions, having fewer than 3 unresolved posting errors in a 30 day period.<br>
4. Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.<br>
5. Proactively seek opportunities to identify appropriate products and services for the betterment of the member.<br>
6. Maintain a dependable record of attendance and timeliness.<br>
7. Maintain a professional work environment and businesslike appearance.<br>
<b>Knowledge and Skills:</b><br>
<i>Experience </i>One month to twelve months of similar or related experience.<br>
<i>Education </i>A high school education or GED.<br>
<i>Interpersonal Skills</i> Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.<br>
<i>Other Skills</i> Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.<br>
<i>Physical Requirements</i> Must be able to sit or stand for extended periods of time in one area.<br>
<br>
This Job Description is not a complete statement of all duties and responsibilities comprising the position.</div></div>

Full Time Teller

Army & Airforce Exchange Service

<div><div><div>H-010508-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Customer Experience Teller</b></h1>
</div><div><div>United States - Illinois - Scott AFB
</div></div><div><div>SCOTT MAIN STORE</div>
</div><div><div>Regular Part Time
</div></div><div><p><b>Job Description</b></p>
<div><p>As a Customer Experience Teller, you will support staff with cash and sales. We are looking for a driven associate with a strong attention to detail and that enjoys numbers! You will issue change funds, prepare deposits, and other accounting and administrative duties. In addition, you may issue fishing/hunting licenses, manage layaways, or refunds. Strict controls need to be followed, so the ideal candidate will be meticulous and able to focus on a single task at a time. We will count on you to provide expert customer service to both our internal and external customers.</p><p>
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You&rsquo;ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.</p><p>
So what can you expect as a Customer Experience Teller at the Exchange?</p><ul><li><p>
Greet every customer with eye contact and smile in your authentic way</p></li></ul><ul><li><p>
Acknowledge every waiting customer as soon as they arrive to the counter to let them know you&rsquo;ll be right with them</p></li></ul><ul><li><p>
Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer</p></li></ul><ul><li><p>
Ensure customers have an extraordinary experience while shopping</p></li></ul><ul><li><p>
Complete transactions accurately and efficiently while engaging customers in appropriate conversation</p></li></ul><p>
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!</p></div>
</div><div><p><b>Job Grade</b></p>
<div>1</div>
</div><div><p><b>Job Tier</b></p>
<div>0</div>
</div><div><p><b>Career Area</b></p>
<div>Financial Management
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines<br>
<br>
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.</div>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div>SCHEDULE ROTATING SHIFTS 0800-1630/ 0800-1400 MON-FRI,SAT-SUN TO INCLUDE EVENINGS, WEEKENDS, AND HOLIDAYS. SCHEDULE SUBJECT TO CHANGE WITH PROPER NOTICE.MUST BE ABLE TO RECEIVE PAYMENT BY CASH, CHECK, CREDIT CARDS, VOUCHERS, OR AUTOMATIC DEBITS. ISSUE RECEIPTS AND CHANGE DUE TO CUSTOMERS. COUNT MONEY IN CASH DRAWERS AT THE BEGINNING OF SHIFTS TO ENSURE THAT AMOUNTS ARE CORRECT AND THAT THERE IS ADEQUATE CHANGE. GREET CUSTOMERS ENTERING ESTABLISHMENTS. MAINTAIN CLEAN AND ORDERLY CHECKOUT AREAS. ESTABLISH OR IDENTIFY PRICES OF GOODS, SERVICES OR ADMISSION, AND TABULATE BILLS USING CALCULATORS, CASH REGISTERS, OR OPTICAL PRICE SCANNERS.</div>
</div><div><p><b>Salary Minimum</b></p>
<div>$15.00</div>
</div><div><p><b>Salary Maximum</b></p>
<div>$19.52</div>
</div><div><p><b>Major Duties</b></p>
<div>Provides high level of customer service and guidance to associates. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship in order to deliver a personalized customer experience.<br>
Operates a cash register or other sales related equipment to perform daily tasks. Verifies and accepts multiple tenders for payments and makes change with accuracy and zero variance tolerance.<br>
Maintains accountability for all money assigned, such as issuing change funds, prepares bank deposits, receives/verifies daily cash receipts, processing western union transactions, and petty cash funds. May maintain control of internal keys and handheld scanners.<br>
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.<br>
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.<br>
May perform a variety of routine administrative clerical duties such as processing layaways, controlling layaway merchandise, refunds/adjustments, issuing hunting/fishing licenses, and school meals at OCONUS locations.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Job Type</b></p>
<div>Hourly</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

Customer Experience Teller

Loomis US

<p>As<strong> Cash Management Services Packout Teller,</strong> you work with your team to ensure the safe and secure preparation and processing of cash and coin orders and assist with Inventory Management duties for our Loomis customers .<br><br><strong>Key Responsibilities:</strong><br></p> <ul> <li>Prepare various currency and/or coin change orders by denomination for each customer assigned. Change orders can range anywhere from a pound to about 50 pounds of weight.</li> <li>Prepare Federal Reserve Bank shipments and receive FRB Deposits as requested by customers and as assigned by management. Bags can weight anywhere from a pound to about 45 pounds of weight.</li> <li>Add/Merge and Subtract/Pull from physical customer inventory funds. Count, accurately and efficiently, those inventories and report totals to management or Inventory Balancing teammate.</li> <li>Maintain First In, First Out (FIFO) in all customer inventories.</li> <li>Maintain physical counts, logs, FIFO, and adherence to Policy and Procedure for our Emergency Cash inventories. Prepare Emergency Cash (E-Cash) requests for our Cash In Transit (CIT) team. Provide accurate and efficient counts of all E-Cash inventories.</li> <li>Follow specific process to prepare contaminated deposits to ship to the Federal Reserve Bank and directed by management.</li> <li>Other duties as assigned by management.</li> </ul> <p><strong></strong><strong>Primary Requirements:</strong><br></p> <p></p> <ul> <li>High school diploma or equivalent.</li> <li>Previous cash handling experience is preferred.</li> <li>Strong numerical aptitude and accuracy in processing financial transactions.</li> </ul> <p><br><strong>Individual Skills & Competencies:</strong><br></p> <ul> <li>Ability to read, count, add, subtract, write, and record numbers.</li> <li>Ability to perform simple computer data entry.</li> <li>Ability to use calculator by touch.</li> <li>Attention to detail and strong organizational skills.</li> <li>Problem-solving skills and ability to handle challenging situations.</li> <li>Demonstrate Professional and respectful behavior.</li> <li>Flexibility to adapt to changing priorities and customer needs.</li> <li>Strong ethics and a commitment to maintaining confidentiality.</li> </ul> <p><br><strong>Essential Functions & Working Conditions:</strong><br></p> <ul> <li>Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts.</li> <li>Work is performed in a room or work area within a vault with little or no exposure to outside light.</li> <li>Work is performed standing for the entire shift and constantly lifting or pushing bags with average weights listed above.</li> </ul> <p><br>As part of the qualification process for the <strong>Cash Management Services Bulk Teller position</strong>, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:<br><br><strong>Lift:</strong><br>- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)<br>- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)<br>- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)<br>- 2lbs vertical lift from 7 inches to 54 inches from the floor (17X)<br><br><strong>Lift-Carry:</strong><br>- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)<br><br><strong>Push-Pull:</strong><br>- Horizontally transfer 90lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)<br><br><strong>Repetitive Coupling:</strong><br>- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)<br><br><strong>Benefits</strong><br>Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:<br></p> <ul> <li>Vacation and Sick Time (PTO) as well as Paid Holidays</li> <li>Health & Dental Insurance</li> <li>Vision Insurance</li> <li>401(k) Plan</li> <li>Basic Life Insurance Plan</li> <li>Voluntary Life Insurance Plan</li> <li>Flexible Spending and Health Savings Account</li> <li>Dependent Care Account</li> <li>Industry leading Training and Development</li> </ul> <p><br>With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!</p> <p><em>Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.</em></p> <p><br><br></p><img src="https://www.jobg8.com/Tracking.aspx?KD66OVFTKeNkYaCC6tyIs0F7WKgljl5vw" width="0" height="0" />

Cash Management Services Pack Out Teller

Search 10000+ Customer service teller jobs near you this October. New roles added regularly across leading industries. Apply today.