customer service teller

FNBCC

Be the friendly face of our Wellington branch&mdash;welcoming customers, handling transactions, and building real relationships.At FNBCC, we live our values: People First, Integrity, Commitment to Excellence, Growth Oriented, and Keeping It Real.Bring your positive attitude, strong communication skills, attention to detail, and basic math/cash-handling ability.Customer service experience, reliability, and a team-first mindset are key to success in this role.Pay: $22.00 per hourWork Location: In person

Customer Service Representative/Teller

First Federal Bank

First Federal Bank is looking to welcome a bank teller to our Charlotte office, located in the Historic Charlotte Square. This position is full time, in person. For questions, please contact the Human Resources Department at (615) 446-2822MAJOR FUNCTION:Performs customer service transactions and makes sales referrals of bank services to support the effective operation of a branch bank.PRINCIPAL ACCOUNTABILITIES:Cultivates customer service by handling all paying and receiving teller functions and customer requests.Contributes to the development of new business by identifying sales opportunities and by taking the necessary steps to sell and cross-sell.Minimizes losses to the branch bank by maintaining control over cash in the teller window and balancing cash drawer daily.Contributes to the efficient operation of the branch bank by maintaining a minimum of absences and tardy days.NATURE AND SCOPE:The teller is responsible for providing a high quality of service to customers of First Federal Bank through paying and receiving transactions. In this capacity, the incumbent is responsible for cashing and issuing checks; accepting deposits and payments on loans and bankcards; paying withdrawals from savings accounts and redeeming savings bonds. In addition, the teller supports the efficient operation of the branch by verifying and packaging currency and coin and by accurately balancing the teller window. The teller ensures that losses to the bank are minimized by keeping cash outages and cash differences low.Along with providing high quality service to customers, the teller identifies sales opportunities. Here, the incumbent is responsible for keeping informed of current bank products and services, recognizing opportunities to make sales referrals, and taking the necessary steps to refer the sale to the appropriate branch personnel.Providing accurate and responsive customer service while also making sales referrals for bank services is a major challenge to this position. The teller is responsible for maintaining the appropriate balance between processing customer transactions quickly and accurately while at the same time getting to know the customers, providing them with a high level of service, and making sales referrals for bank services. Maintaining this balance is the most difficult aspect of the job.In order to carry out the specific duties of the position, the teller operates various types of equipment. Included here are calculators, teller machines, currency counters, check writers, encoding machines, and computers. Depending on the branch, the teller should be familiar with the operation of this equipment.A final responsibility of the teller is to contribute to the efficient operation of the branch by maintaining an acceptable level of absences and by minimizing tardy days. This is important to ensure that the necessary level of customer service is available at all times.MINIMUM QUALIFICATIONS:Previous cash handling experience and good math skills.High school education or equivalent and previous teller experience.Job Type: Full-timeBenefits:<ul><li>401(k) 3% Match</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Dependent care reimbursement</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health savings account</li><li>Opportunities for advancement</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>Work Location: In person

Bank Teller

SouthState Bank

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 
SUMMARY/OBJECTIVES
 A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
 
ESSENTIAL FUNCTIONS
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
 Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
 Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
 Presents a neat and professional personal appearance, in accordance with bank policy.
 Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
 Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
 
Performs the following teller duties: 
Processes transactions for savings, checking, and loan accounts.
 Maintains a neat and orderly work area.
 May assist in guiding and training new tellers.
 May allow customers access to safe deposit boxes.
 Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
 Sells certified checks within assigned limits.
 Balances transactions daily.
 May service/balance ATM.
 May utilize the branch capture system.
 Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 
TELLER 1 FUNCTIONS
 18 months or less experience
 Teller duties
 Other duties as assigned
 
Qualifications, Education, and Certification Requirements
 Education: High School diploma or equivalent
 Experience: Cash handling, sales, customer service. Previous banking experience preferred.
 Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
 
TRAINING REQUIREMENTS/CLASSES
 The SouthState Way New Team Member Orientation
 Teller Foundations
 All assigned Regulatory Compliance Training
 Acknowledgement of all policies through DocuSign as assigned
 Additional training may be required dependent upon experience
 
PHYSICAL DEMANDS
 Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
 
WORK ENVIRONMENT
 This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
 
TRAVEL
 Travel may be required to come to meetings or training as needed.
 
Work Location: 1001 Pine Log Road Aiken, South Carolina 29803
 
Equal Opportunity Employer, including disabled/veterans.

Part Time Teller - Aiken, SC

Arvest Bank

<div>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits . 
 
Position requires flexibility Monday through Friday 7:00 am to 6:00 pm with rotating Saturdays 9:00 am to 1:00 pm.
Incumbent will be required to float to branches in the Benton County Region including Bentonville, Rogers, Lowell, Bella Vista, occasionally to the outlying community branches including Anderson, Pea Ridge, and Gravette.
Summary: 
 
SUMMARY: Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
<div><ul><li>Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
</li></ul><ul><li>Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
</li></ul><ul><li>Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
</li></ul><ul><li>Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
</li></ul><ul><li>Prepare daily settlements of teller cash and proof transactions.
</li></ul><ul><li>Using customer focused skills, explain policies and procedures to customers as applicable.
</li></ul><ul><li>Balance cash drawer to transactions daily.
</li></ul><ul><li>May open new accounts if successfully completed FSR training.
</li></ul><ul><li>Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
</li></ul></div>TEAM ACCOUNTABILITIES:
<div><ul><li>Support and uphold the Arvest Mission Statement.
</li></ul><ul><li>Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
</li></ul><ul><li>Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
</li></ul><ul><li>Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
</li></ul>Promote professionalism at all times. 
<ul><li>
</li></ul></div> 
Responsibilities: 
 
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
<ul><li>High school diploma or general education degree (GED) required.
</li><li>Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
</li></ul>OTHER SKILLS AND ABILITIES:
<ul><li>Must be able to arrive at work on time, work on site and have regular work attendance
</li><li>Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
</li><li>Must be able to provide cordial customer service regardless of customer personality, presence or communication style
</li><li>Must be able to perform several tasks at once
</li><li>Must be able to work in a stressful atmosphere
</li><li>Must be able to rotate job tasks
</li><li>Must be able to occasionally work overtime
</li><li>Must be able to greet others cordially
</li><li>Must be able to coordinate multiple and changing priorities
</li><li>Must be able to verbally communicate with all other associates
</li><li>Must be able to operate telephone, scanner, copier and FAX machines
</li><li>Must be able to move from department, division, or bank to department, division or bank to attend meetings
</li><li>Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
</li></ul>PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 52 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. 
 
Grade 10
Pay Range: $15.80 - $19.70 per hour</div>

Teller (Floater)

BTC BANK

<div>About BTC Bank
BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.
Work Location: This position will be based at our Beaman, MO location
Hours: Approximately 20 hours per week, with a rotating Saturday schedule.
Reports To: Branch Manager or Branch Coordinator
Job Purpose: The Teller is responsible for receiving and disbursing funds while accurately maintaining records of cash and negotiable instruments. This role supports customers by providing friendly, knowledgeable, and efficient service, helping meet their financial needs while ensuring a positive banking experience.
Duties and Responsibilities:<div><ul><li>
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.</li><li>
Cashes checks and process withdrawals; pays out money after verification of signatures and customer balances.</li><li>
Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificate of deposit, safe deposit boxes, traveler&rsquo;s checks and money orders.</li><li>
Receives mortgage, consumer loan and other payments and ensures the payments match balances due.</li><li>
Places holds on accounts for uncollected funds.</li><li>
Counts, checks and packages coins and currency.</li><li>
Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.</li><li>
Ensures that the teller station is properly stocked with forms, supplies, etc.</li><li>
Reports malfunctions of teller terminals and other equipment used at the teller station.</li><li>
Is responsible for checking night depository bags and recording proper information in the financial institution&rsquo;s forms.</li><li>
Other duties as assigned.</li></ul></div>
Qualifications:<div><ul><li>
High school diploma or equivalent.</li><li>
Previous cash handling experience preferred.</li><li>
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.</li><li>
Excellent computer proficiency (MS Office &ndash; Word, Excel and Outlook).</li><li>
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.</li><li>
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.</li></ul></div>
 Physical Requirements:<div><ul><li>
This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.</li><li>
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.</li><li>
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.</li><li>
Must be able to communicate effectively with others.</li></ul></div>
To learn more about BTC Bank visit www.btcbank.bank!
EOE/Veterans/Disabled</div>

Part-Time Teller

Citizens Bank Minnesota

<div>Description:

Citizens Bank Minnesota is looking for a part time teller at our Lakeville location who loves working with people and has great attention to detail. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.
Job Responsibilities for Teller:
Accepts cash item deposits, savings deposits and makes withdrawals in an accurate manner.
Accurately cashes checks to meet customer requests.
Accepts customer loan payments and ensures proper documents are prepared to update computer files.
Maintains an adequate supply of currency and coin at station to meet customer demands.
Scan and proof items utilizing 10-key skills, focusing on amounts and imaged items.
Balances cash each day to ensure all cash is accounted for.
Makes quality sales referrals at the teller window to promote bank products and services.
Redeem savings bonds.
Sell and prepare official checks and money orders.
Complete Currency Transaction Reports (CTR).
Provides access to safe deposit boxes for customers.
Answer incoming phone calls and provide professional, timely customer support. 
Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.
Requirements:

Teller Qualifications:
High school diploma or equivalent.
Oral and written communication skills.
Computer and mathematical skills.
Customer service experience preferred but not required.
Cash handling experience preferred but not required.</div>

Part Time Teller

First National Bank of Waterloo

<div>Summary: A Teller serves as the Bank&rsquo;s primary contact with the public and is responsible for comprehensive, prompt, and efficient customer transactions. A Teller must be knowledgeable in banking transactions (cashing checks, accepting deposits, etc.) in order to properly facilitate basic cash receipt and payment services in accordance with the Bank&rsquo;s procedures. In addition, promotes and explains at a high level other products/services offered in order to increase assets held at the Bank.
Primary Accountability:<ul><li>
 Deliver excellent customer service to all Bank customers.</li><li>
Receive and disburse money to and from customers following defined policies and procedures.</li><li>
 Accurately conduct all credit and debit transactions. (Including but not limited to Visa payments, Loan payments, and cash advances)</li><li>
Ensure accurate handling of checks presented via remote capture</li><li>
Verify cash drawer, balance and prepare daily work.</li><li>
Learns and executes proper vault and ATM procedures</li><li>
Reports any discrepancies to the Center Manager</li><li>
 Maintain Teller area that is secure and well organized.</li><li>
 Maintain proper cash supply.</li><li>
Handle license sticker renewals</li><li>
Become knowledgeable on all bank products and services at a high level in order to properly direct customers</li><li>
Provide input to Center Management on ways to promote positive customer interactions</li><li>
Other duties as assigned. May be asked to help out at other branches when needed.</li></ul>
Education/Experience:<ul><li>
High school diploma or equivalent required.</li><li>
6 months cash handling and customer service experience preferred.</li><li>
Excellent customer and communication skills.</li></ul>
Physical Demands/Work Environment: Individuals must be able to move about, stand and have manual dexterity. The work environment is generally well-lighted HVAC-controlled office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the responsibility of every Bank employee to maintain an effective BSA/AML/OFAC internal control structure, including suspicious activity monitoring and reporting. Every employee that comes in contact with a reportable transaction and/or suspicious activity should obtain the proper documentation and file the appropriate report in a timely manner. Nothing in this description restricts the Bank&rsquo;s rights to assign or reassign duties and responsibilities to this job at any time.
The First National Bank of Waterloo does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
 Direct Reports: None
 Benefits: All full-time and part-time employees receive vacation days based on employment status and years of service (prorated based on hired date) and are eligible to participate in the Profit Sharing and Savings Plan and Employee Stock Purchase Program.
 Full-time employees are eligible to participate in the company health insurance plans, company paid life insurance, Short Term and Long Term Disability, additional voluntary plans, paid Parental Leave, paid Bereavement Leave and Tuition Reimbursement. In addition to vacation days, full-time employees will receive 48 hours of Personal Time, prorated based on hire date.
The pay range posted is based on several factors which may vary, but may include labor markets, education, work experience, and certifications.</div>

Teller (Part Time)

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