customer service trainer

Wellfleet

<div><p>Wellfleet, a Berkshire Hathaway company, delivers customer-centric accident and health insurance, with quality service and uncompromising ethics. Wellfleet works to protect people against risk throughout every stage of life &ndash; from grade school to college to the workplace.
</p><p>Founded in 1993 as Consolidated Health Plans (CHP), Wellfleet, headquartered in Springfield, Mass., is one of the nation&rsquo;s leading providers of health and accident insurance products to the higher education market.
</p><p>Are you an experienced Customer Service Trainer with a passion and enthusiasm to train others? If so, we want you to come join our dynamic team of professionals!</p>
<p>The Customer Service Trainer is responsible for developing, maintaining, and delivering new hire training and continuing education within the department. This includes maintaining content, analysis, and organization of information within the knowledge management database to ensure the simplest and most efficient path for users to find information quickly and easily. The CS Trainer works with key stakeholders in other departments to ensure the release of quality content within the database. In addition, this position works closely with the Customer Service Leadership Team. Aligns database content to effectively develop department training while working to facilitate sustainable, measurable, continuous process improvement at the individual and department level. This role will be results focused on high quality customer interactions, improved financial performance and increased customer satisfaction, while consistently meeting internal control standards.</p>
<p><b>In this role, you will&hellip;
</b></p><ul><li>Work in collaboration with the Customer Service Leadership Team to develop and maintain training materials</li><li>
Provide customer service training including creating and reviewing materials, scoring exercises and quizzes, scheduling call shadowing and conducting post training surveys</li><li>
Confer with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies</li><li>
Formulate teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops</li><li>
Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops</li><li>
Test trainees to measure progress and to evaluate effectiveness of training</li><li>
Report on the progress of employees under guidance during training periods</li><li>
Maintain trainee records</li><li>
Coordinate training and workflow efforts with the Claims Trainer to ensure processes are aligned
</li><li>Make recommendations to improve training, workflow processes, policies, and procedures</li><li>
Listen to recorded calls and logged call notes of trainees to assess accurate delivery of call content and soft skills</li><li>
Provide feedback to supervisors and managers related to training</li><li>
Develop and maintain a consistent infrastructure and style guide to manage and deliver content via the <i>Customer Service Knowledge Database</i></li><li>
Develop and maintain best practice guidelines for content development, process documentation, document review, editing and approval</li><li>
Provide independent decision-making and analysis of source materials to develop content in the database</li><li>
Collaborate with key stakeholders to develop and review content via a timely and documented process</li><li>
Manage communications with internal stakeholders/departments to ensure updated and new information is developed timely for the database
</li><li>Manage all requests submitted for database updates and/or modifications</li><li>
Create, update, and maintain Customer Service Knowledge Database training materials and modules</li><li>
Perform other duties as assigned.</li></ul>
<p><b>We are looking for candidates with&hellip;
</b></p><ul><li>Bachelor&rsquo;s degree in healthcare, business, or related field, and 3+ years of experience in health plan customer service with thorough understanding of benefits and policy interpretation, or equivalent combination of education and experience</li><li>
Minimum of 1 year training experience</li><li>
Excellent verbal, written and interpersonal communication skills</li><li>
Responsible, and dependable with exceptional attention to detail</li><li>
Strong analytical, judgement/critical thinking, decision-making and problem-solving skills</li><li>
Strong organizational skills and the ability to manage multiple tasks with competing priorities in a fast-paced environment</li><li>
A strong work ethic and sense of responsibility for your teammates and our members</li><li>
Strong ability to multitask while maintaining integrity and quality of service</li><li>
A strong understanding of accident and health insurance products</li><li>
Self-motivated with the ability to work independently, with very little supervisory direction</li><li>
A strong understanding of health insurance call center business practices</li><li>
Ability to analyze data and identify trends and translate into individual or team training</li><li>
Proficient in MS Office Suite, specifically Word, Excel, PowerPoint, and Outlook.</li></ul>
<p><b>Why Wellfleet?
</b></p><p>Here at Wellfleet, we foster a culture of growth that enables engaged and high-performing professionals to be empowered to deliver our mission and vision.
</p><p>Our employees are a team devoted to providing customer service that exceeds expectations of our members and clients. Successful team members continually look for ways to improve product delivery and value.</p>
<p>Wellfleet offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, 401K retirement plan, short- and long-term disability coverage, flexible/dependent care spending account, tuition reimbursement, and business casual dress.
</p><p>Are you interested in exploring a career at Wellfleet? Explore our open positions.
</p><p><b>General:
</b></p><p>Wellfleet is part of the MedPro Group family. As such, all Wellfleet team members are employees of MedPro Group Inc. We are an Equal Opportunity Employer. The annual gross base salary range is $58,000 to $68,000. This range anticipates the low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate&rsquo;s qualifications, skills and competencies. Salary is one component of Wellfleet&rsquo;s total compensation and benefits package, which includes medical, vision and dental insurance options, life and accident insurance, 401(k), and short-term and long-term disability insurance. For a more detailed overview, visit our careers website at: wellfleetinsurance.com/about/careers. #LI-KS1 #LI-Remote</p></div><p></p>

Customer Service Trainer

Blue Cross and Blue Shield of Kansas

<div>Under the direction of leadership, the Customer Service Trainer will facilitate and guide learners through interactive training programs to prepare customer service employees to perform job duties such as responding to customer inquiries and resolving issues or complaints. Additionally, the Customer Service Trainer will support the customer service center by providing assistance and collaboration for continuous learning and improvement of customer service employees.<br>
<br>
&ldquo;This position is eligible to work onsite or hybrid (9 or more days a month onsite), or remote in accordance with our Telecommuting Policy. Applicants must reside in Kansas, Missouri or be willing to relocate to another approved state as a condition of employment.&rdquo;<br>
<br>
Why Join Us?<br>
<br>
<ul><li>Family Comes First: Total rewards package that promotes the idea of family first for all employees; including paid time off and family first leave.</li><li>Professional Growth Opportunities: Advance your career with ongoing training and development programs both through our internal Blue University and external opportunities.</li><li>Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.</li><li>Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.</li><li>Stability: 80 years of commitment, compassion, and community</li><li>Networking Opportunities: Participate in our corporate intern program and network with other interns at BCBSKS to enhance your learning opportunity.</li></ul><br>
Compensation<br>
<br>
$27.08- $33.80<br>
Non- Exempt 13<br>
<ul><li>Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training.</li></ul><div></div><div>
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.</div><div></div><div>
What you&rsquo;ll do</div><div></div><div>
Responsibilities:</div><div></div><ul><li>
Facilitate, lead, and coach learners through training courses via hybrid and virtual modes of communication.</li><li>
Support, lead, and coach learners during post class activities and through the nesting period.</li><li>
Support the identification and prioritization of learning needs by analyzing performance and data to identify gaps in learning.</li><li>
Develop and modify training content to make it interactive and engaging while ensuring maximum absorption of prioritized material.</li><li>
Test learners for comprehension and skill execution of defined objectives.</li><li>
Manage class dynamics and ensure appropriate corrective action when necessary to create an effective learning environment.</li><li>
Support internal customer service clients by answering questions and coordinating with other areas to resolve inquires and improve the customer experience.</li><li>
Develop and maintain an understanding of industry best practices and adult learning techniques through ongoing education and research.</li><li>
Perform assigned job-related duties as required, including any special projects.</li></ul><div></div><div>
What you need</div><div></div><div>
 Knowledge/Skills/Abilities:</div><ul><li>
Effective communication and facilitation skills to build relationships, foster loyalty, and coach learners. Provide guidance and direction in a clear, concise, and compelling manner.</li><li>
Work with guidance to motivate customer service employees to learn, grow, and develop so they can obtain the knowledge and experience they need to help the organization reach its goals.</li><li>
Work with guidance to plan, organize, prioritize, and oversee training activities to efficiently meet business objectives.</li><li>
Exercise sound business judgment in a team environment and independently, while having the motivation and interpersonal skills necessary to effectively resolve problems and build relationships.</li><li>
This position is required to obtain and maintain a Life, Accident and Health license through the Kansas Insurance Department.</li></ul><div></div><div>
Education and Experience:</div><div></div><div>
Required:</div><ul><li>
High school diploma or equivalent.</li><li>
Must have prior leadership or training experience, or two years Customer Service experience with BCBSKS.</li></ul><div></div><div>
Preferred:</div><ul><li>
Hold a knowledge of three lines of business, with one line of business either being Traditional or Direct Enrolled.</li></ul><div></div><div>
Physical Requirements</div><div></div><ul><li>
When training, required to be in front of a classroom (virtually and/or in person) 90% of their day.</li></ul><div></div><div>
Benefits &amp; Perks</div><ul><li>
Base pay is only one component of your competitive Total Rewards package:<ul><li>
Incentive pay program (EPIP)</li><li>
Health/Vision/Dental insurance</li><li>
6 weeks paid parental leave for new mothers and fathers</li><li>
Fertility/Adoption assistance</li><li>
2 weeks paid caregiver leave</li><li>
5% 401(k) plan matching</li><li>
Tuition reimbursement</li><li>
Health &amp; fitness benefits, discounts and resources</li></ul></li></ul><div></div><div>
Our Commitment to Connection and Belonging</div><div></div><div>
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.</div><div></div><div>
Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.</div></div>

Tabby | تابي

<div>
 <p>
  <strong>
   Department:
  </strong>
  Customer Support Ops
 </p>
 <p>
  <strong>
   Location:
  </strong>
  KSA
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  ر.س11,000 / month
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 <br/>
 <br/>
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
  </li>
  <li>
   Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
  </li>
  <li>
   Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
  </li>
  <li>
   Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
  </li>
  <li>
   Participate in Quality Calibrations sessions
  </li>
  <li>
   Provide recommendations for procedural improvements (NHT student feedback)
  </li>
  <li>
   Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge and Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have 5+ years of experience in customer service, with a proven track record of success
  </li>
  <li>
   You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
  </li>
  <li>
   You have a bachelor's degree in a related field (e.g. communication, psychology, business)
  </li>
  <li>
   You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
  </li>
  <li>
   You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
  </li>
  <li>
   You are able to work independently and as part of a team.
  </li>
  <li>
   You have Excellent organizational and time management skills.
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with designing and facilitating virtual and face to face training.
  </li>
  <li>
   Knowledge of adult learning principles and instructional methodologies in training and development.
  </li>
  <li>
   Experience with learning management systems (LMS or LXP).
  </li>
  <li>
   Certification in customer service training or related soft skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Customer Service Trainer - KSA Residence

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
On-the-job Training Lead is responsible for enhancing existing agent (live on the floor) performance by analyzing Customer Satisfaction (CSAT) and Quality scores to identify gaps, recommending and delivering targeted training programs, and ensuring exceptional service delivery to our customers.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
<b>Performance Analysis</b>: Analyze CSAT, Quality scores and GPT Quality data to identify trends, patterns, and specific areas for improvement across the customer service team.</li>
<li><b>Root Cause Investigation</b>: Conduct root cause analysis to pinpoint underlying reasons for performance gaps and low scores.</li>
<li><b>Targeted Training</b>: Recommend &amp; design training programs and initiatives tailored to address identified performance gaps. Deliver training &amp; conduct follow-up coaching to ensure information is landed.</li>
<li><b>Performance Tracking</b>: Track and report on the effectiveness of training programs and the progress of agents in the Bottom Quartile program and Refreshers, providing actionable insights to management.</li>
<li><b>Bottom Quartile Program Administration for all LOBs</b>: Lead the Bottom Quartile programs for all the LOBs. Help customize them as per the LOB requirement (as opposed to running the same version of BQ in each LOB)</li>
<li><b>Product Expertise</b>: Maintain a thorough understanding of the company&rsquo;s diverse products and services to ensure training content is accurate, relevant, and up-to-date.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
<b>Education</b>: Bachelor&rsquo;s degree in Business, Finance, Education, or a related field.</li>
<li><b>Analytical Expertise</b>: Proven ability to analyze performance metrics (e.g., CSAT, Quality scores) and make actionable recommendations.</li>
<li><b>Communication</b>: Excellent verbal and written communication in English and Arabic, presentation, and interpersonal skills to engage agents and stakeholders effectively.</li>
<li><b>Training Experience</b>: Hands-on experience delivering training sessions and coaching individuals or groups in a professional setting.</li>
<li><b>Organization</b>: Strong organizational and project management skills, with the capacity to manage multiple initiatives in a fast-paced environment.<br>
<br>
<b>Preferred Qualifications</b><br>
<ul>
<li>Certification in training or customer service (e.g., Certified Customer Service Trainer).</li>
<li>Familiarity with CSAT and Quality scoring systems.</li>
<li>Knowledge of adult learning principles and instructional design methodologies.</li></ul></li><br>
</ul><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>Job Benefits</b></h3><div><br>
<b>
Experience -</b> 3-5 years of experience in Customer Service as Team Leader / Trainer / Training Lead. Should have worked on assignments aiming to identify knowledge / skills gaps and eliminate defects.</div><div></div><div><br>
<b>
Job Purpose</b> - The purpose of this position is to improve customer service by identifying improvement areas and developing and delivering content that enhances agents knowledge and handling skills.</div><div></div><div><br>
The effectiveness of the role will be measured by the following metrics:</div><ul>
<li>Customer satisfaction score improvement</li>
<li>Quality score improvement</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Training Lead -Saudi National

Experts Communication

<p><b>Job Title:</b> Trainer &ndash; Call Center<br/><b>Location:</b> Karachi (On-site)<br/><b>Company:</b> Experts Communication</p><p><b>About Us:</b><br/>Experts Communication is a dynamic BPO and IT services company committed to excellence in customer engagement and employee development. We believe that great teams are built through consistent learning, practical exposure, and strong communication skills.</p><p><b>Position Overview:</b><br/>We are seeking a <b>professional Trainer</b> with a proven track record in <b>training employees for cold calling, telesales, and client communication</b>. The ideal candidate will be responsible for improving the performance of our sales and support teams through structured training sessions, real-time coaching, and performance evaluations.</p><p><b>Key Responsibilities:</b></p><ul><li>Design, develop, and deliver effective training sessions focused on cold calling, lead generation, and customer communication.</li><li>Conduct onboarding training for new hires and refresher sessions for existing employees.</li><li>Evaluate team performance and identify skill gaps to recommend targeted training programs.</li><li>Provide hands-on call coaching, role plays, and live call feedback to enhance conversion skills.</li><li>Develop training materials, scripts, and SOPs tailored to company objectives.</li><li>Collaborate with Team Leads and HR to assess training needs and measure training effectiveness.</li><li>Keep track of training metrics, progress reports, and maintain employee performance records.</li><li>Stay updated with industry trends and modern communication techniques to keep the training content relevant and impactful.</li></ul><p><b>Requirements:</b></p><ul><li><b>Proven experience (2&ndash;4 years)</b> as a Trainer in a BPO, call center, or sales environment.</li><li>Strong command over English communication and sales pitching skills.</li><li>Deep understanding of <b>cold calling dynamics</b>, client handling, and objection management.</li><li>Excellent presentation, interpersonal, and motivational skills.</li><li>Ability to engage, inspire, and drive behavioral improvement among employees.</li></ul><p><b>Why Join Us?</b></p><ul><li>Opportunity to train and develop high-performing teams in a growing organization.</li><li>Supportive management and a performance-driven environment.</li><li>Competitive salary and growth opportunities.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs90,000.00 per month</p><p>Work Location: In person</p>

Trainer – Call Center (Cold Calling)

AKY Services Pvt. Ltd

<p><b>Join Leads Expert BPO as Our Call Center Training Manager</b><br/><b>Location:</b> Rawalpindi / Islamabad<br/><b>Shift:</b> Night Shift (Monday &ndash; Friday)<br/><b>Salary:</b> PKR 50,000 (Fixed)</p><p><b>Why This Role?</b></p><p>At <b>Leads Expert BPO</b>, we don&rsquo;t just make calls &mdash; <b>we craft conversations that create results</b>. And behind every top-performing agent is a trainer who sparks confidence, skill, and success. That&rsquo;s where <b>you</b> come in.</p><p>We&rsquo;re seeking a dynamic and passionate <b>Call Center Training Manager</b> to lead from the front &mdash; transforming fresh recruits into confident closers and polishing the expertise of experienced agents. If you have the energy, communication flair, and leadership it takes to inspire a sales floor, this is your stage to shine.</p><p><b>Your Responsibilities</b></p><ul><li>Design and deliver interactive, performance-driven training programs.</li><li>Build sales, communication, and compliance skills through engaging sessions.</li><li>Monitor agent performance post-training and provide personalized coaching.</li><li>Create impactful training materials, roleplays, and learning activities.</li><li>Collaborate with QA and team leads to identify skill gaps and improvement areas.</li><li>Keep training sessions lively, practical, and results-oriented.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Proven experience as a <b>Call Center Trainer</b> (required).</li><li>Excellent English communication &mdash; both spoken and written.</li><li>Strong understanding of <b>sales, customer service, and compliance standards.</b></li><li>Ability to motivate, coach, and engage trainees effectively.</li><li>Creative mindset with a focus on impactful, hands-on learning.</li></ul><p><b>What You&rsquo;ll Get</b></p><ul><li><b>Fixed salary:</b> PKR 50,000</li><li>A platform to shape and mentor the next generation of Leads Expert agents.</li><li>Opportunities for professional growth and leadership development.</li><li>A chance to be the <b>voice behind the voices</b> driving our success.</li></ul><p><b>How to Apply</b></p><p><b>HR Contact:</b> 0333-9739861</p><p>At <b>Leads Expert BPO</b>, you don&rsquo;t just train teams &mdash; <b>you build winners.</b><br/>Join us and turn potential into performance that truly stands out.</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Education:</p><ul><li>Intermediate (Required)</li></ul><p>Experience:</p><ul><li>Call Center : 1 year (Preferred)</li></ul><p>Location:</p><ul><li>Rawalpindi Satellite Town (Preferred)</li></ul><p>Work Location: In person</p>

Training Manager BPO

ProgressSoft

<div><p>We are looking to hire a Trainer who will be responsible for delivering training to customers on ProgressSoft&rsquo;s Software Solutions. The Trainer will interact with clients&mdash;including end users, business teams, and technical teams&mdash;to conduct training programs on the software solutions. Additionally, the Trainer will work closely with internal teams to understand system specifications, business workflows, and functionalities of ProgressSoft&rsquo;s solutions in order to prepare accurate end-user documentation.</p><p></p><p><b>
Responsibilities:</b></p><ul>
<li>
Communicate with customers and the project managers to determine training needs, and to conduct short-term and long-term training programs (whether in-person, or Virtual).</li>
<li>Conduct orientation sessions prior to the User Acceptance Test (UAT).</li>
</ul><ul><li>Conduct onsite hands-on training to the customer&rsquo;s business users in order to have a smooth roll-out and movement to production of ProgressSoft&rsquo;s projects.</li>
<li>Prepare educational material such as presentations and video tutorials when needed.</li>
<li>Conduct evaluations to measure learning outcomes and to identify areas of improvement.</li>
<li>Work closely with the development and technical teams to obtain an in-depth understanding to ProgressSoft&rsquo;s products requirements and workflows.</li>
<li>Stay updated with the Industry of Electronic Payment Solutions.</li></ul><p></p><p><b><br>
Requirements</b></p><ul>
<li>
IT Graduate, with a minimum 2-3 year of experience.</li>
<li>Excellent communication and presentation skills.</li>
<li>Excellent English &amp; Arabic Language skills (spoken and written).</li>
<li>Good team player and committed to timelines.</li>
<li>Comfortable with eLearning Platforms (LMS) and Tools, like; Moodle, Google Classroom.</li>
<li>Familiar with MS Word, Excel, PowerPoint, and other authoring tools; such as: Articulate 360, Captivate, Canva, etc&hellip;</li>
<li>Strong writing skills with proven experience in a related field.</li>
<li>Adequate knowledge in Software Design and Software Requirements.</li></ul></div>

Payment Solutions Trainer

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