customer service voice

<div>
 
 WAVE 1 - FAST PROMOTION
 
 
 Teleperformance Cairo is hiring Customer Service Representative for a newly launching LOB. Hiring for a telecommunication accounts that includes responding to customer inquiries, uncapped sales and billing.
 
 
 
 
 
 Location - New Cairo
 
 
 
 
 
 Teleperformance Benefits:
 
 <ul>
 <li>
 Net Salary 19k - Including KPIs in the Euro Equivalent.
 </li>
 <li>
 Sales Uncapped
 </li>
 <li>
 195 Euro Performance-based Bonus
 </li>
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 Transportation all over Cairo &amp; Giza
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 <li>
 Paid Training - learn and get paid!
 </li>
 <li>
 Get promoted within 3-6 months!
 </li>
 <li>
 Medical &amp; Social Insurance
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 University Graduates
 </li>
 <li>
 Interested in Sales
 </li>
 <li>
 Flexible with rotational/night shifts
 </li>
 <li>
 English - Fluent (B2 or above)
 </li>
 </ul>
 
 
 
 
 
 Apply now and don't miss the opportunity of a high salary &amp; getting promoted immediately!
 
 
 
 
 
</div>

English Customer Service |(Chat,Voice)

Hexaware Technologies

EducationMandatory: H Sc. &amp; Graduate in any disciplineDesirable: Travel / Hospitality Industry ExperienceMin 1 year prior work experience in a Domestic or International process Inbound Should have prior experience of taking callsExcellent call management skillsHandle irate customersOutboundShould ensure that the daily targets assigned are completed on timeExcellent real writing/verbal skillsEnsure adherence to daily activities assignedSalesShould have prior experience of working in a Sales processShould be keen on meeting daily targetsShould be self-motivatedLanguage English Level is B1 and ArabicSoft Skills: Excellent communication skills to handle interactionsBe Fluent in speechCreate a WOW exp. for the customer (c-Sat)Good typing speed Meet deliver expectations as per defined KRA

Customer Service International Voice Team Member-BPS

Jobs Hub

<div>
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for an English Customer Support Agent (Voice &amp; Chat) located in El Abasia El Qeblia. In this role, you will handle customer inquiries via voice and chat support channels, provide accurate and timely information to resolve issues, ensure customer satisfaction by addressing their needs, manage customer accounts, and provide basic troubleshooting support to resolve technical issues. You will also document customer interactions and follow up as required to ensure a seamless customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in Customer Support and Customer Service practices to deliver excellent experiences.
 </li>
 <li>
 Strong Customer Satisfaction and Troubleshooting skills to address and resolve customer concerns effectively.
 </li>
 <li>
 Excellent Communication skills, both verbal and written, in English to handle customer interactions via voice and chat channels.
 </li>
 <li>
 Ability to work efficiently in a fast-paced, team-oriented environment.
 </li>
 <li>
 Previous experience in a customer service role and knowledge of CRM tools is advantageous.
 </li>
 </ul>
</div>

English_Customer Support Agent (Voice &Chat)

Manpower Egypt

<div>
 
 
 We're Hiring! &ndash; Partner Support Associate (Non-Voice | Chat &amp; Email Based)
 
 
 
 Location: New Cairo
 
 
 Industry: Multinational &ndash; Fintech
 
 
 We&rsquo;re looking for a
 
 customer-focused Partner Support Associate
 
 to join a dynamic, fast-growing team at a
 
 well-established multinational company
 
 . This is a
 
 non-voice role
 
 , focused entirely on
 
 email, live chat, and CRM-based communication
 
 &mdash; no phone calls involved.
 
 
 What You&rsquo;ll Be Doing:
 
 <ul>
 <li>
 Communicating with partners via
 
 email and live chat
 
 to guide them through onboarding, documentation, and verification (KYB) processes
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 Re-engaging leads who are inactive, unresponsive, or previously marked as "lost" to revive potential partnerships
 </li>
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 Assisting new partners with submitting required documents, understanding platform benefits, and resolving integration-related queries
 </li>
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 Following up on open support cases to ensure full issue resolution
 </li>
 <li>
 Logging and managing all interactions through
 
 Salesforce CRM
 
 and contributing to ongoing lead tracking and performance dashboards
 </li>
 <li>
 Collaborating with internal teams to share feedback and help improve partner experience workflows
 </li>
 </ul>
 
 Who We&rsquo;re Looking For:
 
 <ul>
 <li>
 Experience in
 
 non-voice customer support
 
 ,
 
 live chat
 
 , or
 
 email-based telesales
 
 </li>
 <li>
 Strong written communication skills with a friendly, professional, and persuasive tone
 </li>
 <li>
 Ability to manage multiple conversations simultaneously while maintaining quality and accuracy
 </li>
 <li>
 Organized, tech-savvy, and proactive in problem-solving
 </li>
 <li>
 Familiarity with
 
 CRM tools
 
 like Salesforce is a plus
 </li>
 <li>
 Fresh grads are welcomed to apply
 </li>
 </ul>
 
 
</div>

Customer Service Representative- Non Voice

Konecta

<div>
 
 Customer Service Agent &ndash; Reservations | Hertz
 
 
 
 
 
 Are you passionate about sales and delivering exceptional customer experiences? Join
 
 Hertz
 
 as a
 
 Contact Centre Agent &ndash; Reservations
 
 and play a key role in converting customer enquiries into successful reservations while exceeding service expectations.
 
 
 
 
 
 Job Purpose
 
 
 As a Contact Centre Agent &ndash; Reservations, your primary mission is to handle all incoming customer calls in line with Hertz quality standards, procedures, and guidelines. You will build strong customer relationships, promote Hertz products and loyalty programs, and convert calls into confirmed reservations while ensuring outstanding customer satisfaction.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Receive and manage incoming calls, maximizing conversion into sales.
 </li>
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 Promote and sell Hertz products and services, including loyalty programs.
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 Achieve sales, call-handling, and quality performance targets.
 </li>
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 Participate actively in team briefs and one-on-one meetings to support team goals.
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 Share customer feedback with Team Leaders to support continuous improvement.
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 Track reservation requests and provide timely follow-ups.
 </li>
 <li>
 Support other markets by handling cross-market calls when required.
 </li>
 <li>
 Handle customer complaints professionally to maintain a positive brand image.
 </li>
 <li>
 Support onboarding by tutoring and assisting new reservation sales agents.
 </li>
 <li>
 Perform additional tasks assigned by the Team Leader.
 </li>
 </ul>
 
 
 
 
 Professional Experience
 
 <ul>
 <li>
 Previous experience in sales, customer service, or a contact center environment is required.
 </li>
 </ul>
 
 
 
 
 Knowledge &amp; Qualifications
 
 <ul>
 <li>
 Proficient in Microsoft Office (Word &amp; Excel) and comfortable using intranet systems.
 </li>
 <li>
 Excellent keyboard skills (minimum 25 WPM).
 </li>
 <li>
 Fluency in English and/or relevant market language.
 </li>
 <li>
 Leaving Certificate or equivalent educational qualification.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies
 
 
 
 Core Skills:
 
 
 <ul>
 <li>
 Strong sales and persuasive communication skills.
 </li>
 <li>
 Highly customer-focused with strong adherence to processes and guidelines.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong problem-solving and prioritization abilities.
 </li>
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 Ability to thrive in a fast-paced environment.
 </li>
 <li>
 Team player with strong relationship-building skills.
 </li>
 </ul>
 
 
 Core Competencies:
 
 
 <ul>
 <li>
 Relationship Management &amp; Teamwork
 </li>
 <li>
 Effective Communication
 </li>
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 Business &amp; Customer Orientation
 </li>
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 Analysis &amp; Decision Making
 </li>
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 Organization &amp; Resource Management
 </li>
 </ul>
 
 
 Personality Traits:
 
 
 <ul>
 <li>
 Drive &amp; Initiative
 </li>
 <li>
 Professionalism &amp; Resilience
 </li>
 <li>
 Adaptability &amp; Flexibility
 </li>
 </ul>
 
 
</div>

Customer Service (English speaker)

Tools World UAE

We are looking for a professional and customer-focused Customer Service Representative to join our team in Dubai. The candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction.Responsibilities<ul><li>Handle customer inquiries via phone, email, and walk-in clients</li><li>Provide accurate information about company services and policies</li><li>Resolve customer complaints in a professional and timely manner</li><li>Maintain records of customer interactions in the CRM system</li><li>Coordinate with internal departments to resolve customer issues</li><li>Prepare basic reports on customer service activities</li></ul>Requirements<ul><li>UAE National (Emiratisation role preferred)</li><li>Bachelor&rsquo;s degree or Diploma in Business Administration or related field</li><li>1&ndash;3 years of experience in customer service or call center roles</li><li>Strong communication skills in English and Arabic</li><li>Good knowledge of MS Office</li><li>Ability to handle multiple tasks and work under pressure</li></ul>Benefits<ul><li>Competitive salary package</li><li>Health insurance</li><li>Annual leave as per UAE Labour Law</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are hiring UAE national only as per UAE Emiratization rules, kindly confirm your eligibility. </li><li>The work requires to be working 40 hours per week (8 h per day from Monday to Friday) inside Dubai office location. There is no remote or hybrid option. Do you agree for that? </li><li>What is your salary expectations in AED per month?</li></ul>

Customer Service (UAE National only)

Red Hanger Cleaners

<ul><li>No experience needed-we will train on the job</li><li>Store is open Monday-Saturday 7 am to 7 pm (closed Sundays)</li><li>The shift will rotate between 7:00 am to 11:00 am and 11:00 am to 3 or 4 pm</li><li>Responsible for helping customers and entering items into computer system</li><li>Some washing and folding of clothing</li><li>Looking for someone with great customer service skills</li><li>Wage increases available</li></ul>Job Type: Part-timePay: $10.00 per hourShift:<ul><li>Day shift</li></ul>Work Location: In person

Customer Service (Kaysville)

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