customer servicer

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir</p></div></div></div><div></div>

Customer Service - Turkish

Mitchell Tees

Mitchell Tees, in Pittsford Vermont, is looking to assist our sales and customer service team. We provide custom swag, signs, and sports to a wide customer base. We work hard to develop relationships with the intention of being a one stop shop for clients. We are in search of a friendly and professional Front Desk Receptionist to serve as the director of first impressions in the office. The ideal candidate will possess excellent communication skills, a strong organizational ability, and a commitment to providing exceptional customer service. This role involves managing front desk operations, handling administrative tasks in the office, and ensuring a welcoming environment for all guests. We need someone with a positive attitude, an abundance of energy, and 100% attendance so that we can promote individual and business growth in the office.

Customer Service

Naqi For Trading

<p><b>Key Responsibilities:</b></p><ul><li>Answer incoming customer calls or make outbound calls.</li><li>Provide accurate information about the company&rsquo;s products or services.</li><li>Handle customer complaints and work efficiently to resolve them.</li><li>Record call details and notes accurately in the company systems.</li><li>Transfer calls to the appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and quality standards.</li><li>Meet required performance indicators (such as call time and customer satisfaction).</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you saudi?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul><p>Work Location: In person</p>

خدمة عملاء

Next Drop Delivery Services

<p><b>Job Description:</b><br/>We are looking for a dedicated and professional <b>Customer Service Executive</b> to join our team. The ideal candidate should have strong communication skills and the ability to handle customer inquiries efficiently.</p><p><b>Requirements:</b></p><ul><li>Minimum <b>2 years of experience</b> in customer service</li><li><b>Excellent computer skills</b> (MS Office, email handling, CRM systems)</li><li>Strong verbal and written communication skills</li><li>Ability to multitask and work under pressure</li><li><b>Female candidates only</b></li></ul><p><b>Key Responsibilities:</b></p><ul><li>Handle customer queries via phone, email, and WhatsApp</li><li>Coordinate with internal teams to resolve customer issues</li><li>Maintain accurate customer records and reports</li><li>Ensure high levels of customer satisfaction</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

QNB Group

<div>
 <strong>
  About QNB
  <br/>
  <br/>
 </strong>
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 <br/>
 <br/>
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 <br/>
 <br/>
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 <br/>
 <br/>
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 <br/>
 <br/>
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 <br/>
 <br/>
 <strong>
  Job Purpose Summary
  <br/>
  <br/>
 </strong>
 The incumbent is primarily responsible to support the Customer Relationship Executives / Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities By Dimensions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shareholder &amp; Financial:
  </li>
  <li>
   Ensure complete support to their respective Customer Relationship Managers and Executives in handling customer day-to-day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamless service delivering to maximize customer profitability and customer acquisition.
  </li>
  <li>
   Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.
  </li>
  <li>
   Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.
  </li>
  <li>
   Implements KPI&rsquo;s and best practices for Associate, QNB First Customer Service
  </li>
  <li>
   Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  </li>
  <li>
   Act within the limits of the powers delegated to the incumbent.
  </li>
  <li>
   Customer (Internal &amp; External):
  </li>
  <li>
   Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.
  </li>
  <li>
   Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.
  </li>
  <li>
   Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign
  </li>
  <li>
   Provide &ldquo;service excellence&rdquo; for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.
  </li>
  <li>
   Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.
  </li>
  <li>
   Provide information about suitable products and services offered by the Group and identify cross selling opportunities.
  </li>
  <li>
   Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
  </li>
  <li>
   To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
  </li>
  <li>
   Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  </li>
  <li>
   Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
  </li>
  <li>
   Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
  </li>
  <li>
   Internal (Processes, Products, Regulatory):
  </li>
  <li>
   Work in shifts that are either morning plus evening or together within the approved timing as per the banks policies.
  </li>
  <li>
   Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service.
  </li>
  <li>
   Work with the Customer Relationship Executives and Managers to solve problems that might arise from complaints and difficulties in customer communication.
  </li>
  <li>
   Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB&rsquo;s published service quality.
  </li>
  <li>
   Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
  </li>
  <li>
   Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
  </li>
  <li>
   Maintain QNB First customer&rsquo;s personal information data and enquiry list under-control using tracking system(s).
  </li>
  <li>
   Maintain QNB First customer service area files, database, records, registers and logs under control.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
  </li>
  <li>
   No years of experience required
   <br/>
   <br/>
  </li>
 </ul>
 Note: you will be required to attach the following:
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport
  </li>
  <li>
   QID
  </li>
  <li>
   Education Certificate
  </li>
  <li>
   Birth Certificate
  </li>
 </ul>
</div>


QNB3574 - Associate QNB First Customer Service (Qatarization)

Stinker Stores

<div><p><b>Hours</b>: Part time, 8-29 hours/week</p>
<p><b>
Schedule</b>: 3:30pm-11:30pm, 5:30pm-1:30am - Days and times may vary; including weekends, evenings, and some holidays</p>
<p><b>
Location:</b> 3412 W. State St., Boise, ID., 83703</p>
<p>
</p><p><b>Customer Service Specialist</b></p>
<p>
Our <i>Customer Service Specialist </i>position is the first point of contact for the guests at Stinker stores. As the face of our stores, they answer questions, offer scent-sational recommendations, complete transactions, stock, and keep the store looking fresh<i>.</i> With their help, guests always feel welcome and leave with pep in their step.</p>
<p>
</p><p></p><p><b>About Stinker</b></p>
<p>
Founded in 1936, Stinker is everyone's first choice for work, convenience, food, family, and fun! Located across Idaho, Colorado, and Wyoming, Stinker is a family-owned, people-focused convenience leader. Led by our Skunktastik Mascot, Polecat Pete, Stinker's purpose is to make our world a better place by being a bright spot in the lives we touch- one employee, one customer, and one community at a time. Plus, we don't take ourselves too seriously- come on, we have a skunk as a mascot! We look for opportunities to have fun each day and ensure we make decisions that put our people first.</p>
<p>
Now, what's in it for you when you join Pete's Posse? Well, not only do you get to work with an amazing crew, but you also get a whole bunch of perks that makes life smell even sweeter. We're all about taking care of our people, and here's how we do it:</p>
<p>
</p><ul><li>Competitive Pay with merit-based raises, and profit sharing twice a year- because when the company does well, we celebrate with you!</li>
<li>Extra $0.50/hour paid to all team members working from 10pm-6am- because late-night legends like you deserve a little bonus!</li>
<li>Access to the DailyPay app- so you can access your hard-earned cash whenever life strikes, in advance of regular paydays.</li>
<li>6 paid holidays a year, and if you do work on a holiday, you get time and half as a thank you!</li>
<li>Paid Time Off (PTO) that grows with your tenure, so the longer you're with us, the more time you get to relax!</li>
<li>Referral Rewards-you can earn cash by referring friends to join the Stinker team, if your friend gets hired! Your friends get a great job, and you get a sweet reward!</li>
<li>Health Benefits, including medical, dental, vision, and options for a Health Savings Account (HSA) to help you save for healthcare costs or a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance.</li>
<li>Free Virtual Medical Services through Teladoc, so you can handle minor health issues from the comfort of your home.</li>
<li>401(k) with a skunktastic 25% discretionary company match, because we want to help you build a secure future!</li>
<li>Employee Assistance Program (EAP) to help you with life's challenges- whether it's managing stress, tackling financial issues, or navigating legal questions, the EAP provides support.</li>
</ul>
<p></p><p>So, are you ready to join a fun, growing company that values not just customers and the community, but our team members who make it all possible? At Stinker, we don't just want you to have a job- we want you to have a career where you thrive, have fun, and grow with us. Because when you succeed, we all succeed!</p>
<p>
</p><p><b>What You'll Do</b></p>
<ul>
<li>Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions.</li>
<li>Cash out orders with precision, processing payments accurately when handling cash and credit transactions.</li>
<li>Keep the store smelling like roses by tidying up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.</li>
<li>Ensure that the parking lot and interior floors remain free of debris and spills.</li>
<li>Stay ahead of the stink by adhering to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed.</li>
<li>Keep merchandise front and center by stocking, facing, and maintaining accurate pricing.</li>
</ul>
<p></p><p><b>What You'll Need</b></p>
<ul>
<li>Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!</li>
<li>Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).</li>
<li>Effective time management, because in the retail environment, one minute it's slow, the next there's a bus full of customers lined up.</li>
</ul>
<p></p><p><b>Requirements</b></p>
<ul>
<li><b>Must be at least 19 years of age or older</b></li>
<li>You don't need to be an Olympic athlete, but you do need to be able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.</li>
<li>Able to work in a cooler/freezer that may be as low as 0 degrees Fahrenheit- hey, at least it's not Antarctica!</li>
</ul>
<p></p><p><b>So, are you Stinkin' awesome?</b></p>
<p><i>
Learn more about current and future job opportunities by visiting our website </i><i>https://www.stinker.com/stinkin-awesome-careers/</i></p>
<p><i>
Stinker is an Equal Opportunity Employer. We E-Verify through ADP</i>.</p><p><br>
</p><br>
Compensation: $13.50 - $18.55 / hour</div>

Closet Hawally

<p>KEY DUTIES AND RESPONSIBILITIES:</p><ul><li>Handle customer inquiries via phone, email, WhatsApp, and walk-ins</li><li>Provide product and pricing information for automotive parts</li><li>Process orders, quotations, and customer complaints</li><li>Coordinate with sales, warehouse, and logistics teams</li><li>Ensure high customer satisfaction and follow up when required</li></ul><p><b>Requirements:</b></p><ul><li>Experience in customer service (automotive experience preferred)</li><li>Good communication skills in English</li><li>Basic computer and ERP system knowledge</li><li>Arabic is must</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Care Service

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QNB3574 - Associate QNB First Customer Service (Qatarization)

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