customer servicer

Exeter Finance

&lt;p style=&quot;text-align:left&quot;&gt;At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.&amp;nbsp;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Every team member is integral to our success. Whether you&rsquo;re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;b&gt;Job Description&lt;/b&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Job Summary:&lt;/u&gt;&lt;/h2&gt;&lt;p&gt;&lt;span&gt;The Bankruptcy Specialist 1 will be responsible for reviewing and monitoring potential bankruptcy customers that have been identified through calls placed/received, Electronic Bankruptcy Notifications, and/or Filing notifications received through the Bankruptcy Servicer. The Bankruptcy Specialist 1 is responsible to facilitating Bankruptcy protection and coding, cancelation of repossession assignments and sales as well as Bankruptcy case servicing.&lt;span&gt; &lt;/span&gt;The Bankruptcy Specialist I is responsible to handle customer, attorney, trustee and bankruptcy servicer calls in accordance with Quality Assurance requirements, as well as State and Federal regulations.&lt;span&gt; &lt;/span&gt;Review and facilitation of customer correspondence where applicable will be handled.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Job Duties:&lt;/u&gt;&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;Handle and process assigned volume within Bankruptcy functions for appropriate handling within established SLA and quality requirements&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Complete review of and code accounts appropriately based on potential and actual bankruptcy notifications received through Electronic Bankruptcy Notifications, correspondence and calls&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Service Potential and Protected Bankruptcy calls within established call handling, quality assurance and correspondence requirements&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Complete end to end Bankruptcy functions with accuracy and timeliness and in compliance with Bankruptcy regulations, policy and procedure&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Assist other departments, bankruptcy trustees, bankruptcy attorneys as well as the Bankruptcy Servicer as needed&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Other duties as assigned&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;h2&gt;&lt;u&gt;Education and Work Experience:&lt;/u&gt;&lt;/h2&gt;&lt;ul&gt;&lt;li&gt;&lt;span&gt;High school diploma or equivalent. &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;One (1) year of experience in servicing center environment&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Experience in Bankruptcy regulations and processes preferred &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Knowledge of Bankruptcy process, regulations, requirements and structure preferred &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA). &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Established verbal and written communication skills. &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Working knowledge of Microsoft Office Suite, including Excel and Word. &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Ability to maintain confidentiality &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span&gt;Adaptable to changes within a face paced environment&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;#LI-Remote&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Exeter Finance LLC is an Equal Opportunity Employer.&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;Individual compensation packages are based on various factors unique to each candidate including&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;skill set, experience, qualifications and other job-related reasons.&lt;/span&gt;&lt;/p&gt;19.80 USD-$24.40

Bankruptcy Specialist I

FlairsTech

<div>Requirements and responsibilities<div><h1 class="jobSectionHeader"> 
</h1><ul><li>
Handle customer inquiries via email, chat, and/or phone in a timely and professional manner</li><li>
Resolve customer complaints and provide appropriate solutions within agreed SLAs</li><li>
Manage and follow up on cases to ensure full resolution and customer satisfaction</li><li>
Maintain accurate documentation of all customer interactions in CRM systems</li><li>
Adhere to OMAC quality standards and internal performance KPIs</li><li>
Escalate complex issues to the relevant teams when necessary</li><li>
Support order management, returns, refunds, and product inquiries (Amazon, eBay, Walmart, etc.)</li><li>
Ensure compliance with company policies and client guidelines</li><li>
Contribute to continuous improvement initiatives and process enhancements</li></ul></div></div>

Customer service

BankIowa

<div>Client Servicing Teller: Tier I
Title: Client Servicing Teller
Department: Consumer
Reports to: Office Manager
Positions Supervised: Non-exempt
Position Summary: Perform all assigned client service and operational functions as shown on the teller training checklist. Provide competent and courteous service to current and prospective clients. Adhere to BEST.
Primary Accountabilities and Responsibilities: (95%)
Accountability 1: (60%) Clients Service<ul><li>
Greet clients by name in a friendly, courteous and professional manner.</li><li>
Maintain confidentiality of customer and bank information</li><li>
Understand Personal and Business Deposit bank products and services to readily answer basic account questions to assist bank customers.</li><li>
Communicate effectively with clients to identify needs and then utilize skills and tools to refer clients to the appropriate personnel for deposit accounts, loans, investments, insurance and cash management services.</li><li>
Assist clients with digital and e Banking products including telebanking, online banking and mobile banking products</li><li>
Process wires</li><li>
Communicate effectively with colleagues in all departments to collaboratively provide an outstanding client service</li><li>
Solve client complaints to the client's satisfaction within BankIowa's guidelines</li><li>
Process client's transaction requests accurately in compliance with established Best Practices</li><li>
Utilize telephone etiquette techniques to professionally handle clients calls</li><li>
Complete all specific client care duties as detailed on the CST training checklist</li><li>
Respond to customer fraud issues following card procedures and ID Theft procedures</li><li>
May be scheduled at another branch within the market as staffing needs warrant.</li></ul>
Accountability 2: (35%)<ul><li>
Complete all Operational Duties as listed on the CST training checklist</li><li>
Contribute to maintaining the professional appearance of bank premises and work areas</li><li>
Follow bank policies and procedures for compliance relative to the functions of the position. Employee will also be responsible for completing applicable annual compliance training as required by compliance laws, regulations and bank policy</li><li>
Comprehend and comply with all pertinent Bank Secrecy/OFAC/CIP policies and procedures. Complete annual training. Maintain awareness of customer expected and unexpected transaction habits. Report all anomalies to Bank Secrecy Act Officer</li></ul>
Secondary Duties and Responsibilities: (5%)<ul><li>
Perform miscellaneous duties as requested by supervisor relating to the bank and its functions. Other duties may be assigned</li><li>
Participate in client functions and community service events as a bank representative</li></ul>
Education, Experience, and Other Requirements:<ul><li>
High School diploma</li><li>
Must be bondable</li></ul>
Physical Environment:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</li><li>Performance of the job will include physical duties commensurate with a general office environment.</li><li>
The employee must occasionally lift and/or move up to ten pounds.</li></ul>
This position description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.</div>

Client Servicing Teller

Harmony Senior Services

<div>121 Havershire Boulevard, State College, Pennsylvania 16803
<h1 class="jobSectionHeader">Job Description
</h1>The Business Office Manager will be responsible for all business and office management functions of the community.
Resident Billing and Cash Receipts Maintain and update with each change for Lease Summary, Move-In/Move-Out Report, Average Residency Resident surveys Accounts Payable: Code invoices, obtain necessary approvals from the Executive Director and applicable Department Heads, and forward to corporate office daily. Maintain vendor contracts and files Declining balance spend-down sheets: Update and distribute to the appropriate Department Heads each month. Order background checks, compile test results and advise when applicant has successfully completed pre-hire process Process new hire paperwork and ensure accuracy and completeness Work with Department Heads to identify open positions, advertise and interview potential candidates if appropriate Initiate and track FMLA absences (FMLA, ADA) working with Human Resource Department Assist with associate relations and progressive counseling as needed Overseas Worker&rsquo;s Compensation forms and process for the community Provide all departments with personnel forms and/or packets Deliver New Hire orientation for all new hires in accordance with State regulations and Harmony Senior Services policies and procedures Responsible for all aspects of managing the Concierge team and their scheduling to meet the business needs of the community. Payroll: Bi-weekly transmittal of payroll data to payroll servicer Work with Benefits Coordinator to administer all benefits as applicable per associate&rsquo;s status Order associate name tags (temporary and permanent) Track information for TB updates and Hepatitis B vaccine Resident business files and personnel files Requirements: AA Degree preferred in accounting or business, or equivalent experience Three years&rsquo; experience working in Accounts Payable/Receivable Three years&rsquo; experience working in Human Resources/Benefits administration Excellent organizational, interpersonal, and communication skills Demonstrated ability to use accounting software programs and Microsoft Office Must be able to lift, carry, and push up to 25lbs Demonstrated ability to meet project deadlines Ability to analyze reports and identify issues that could affect day to day business operations Excellent customer service skills
<h1 class="jobSectionHeader">Why Harmony?
</h1><ul><li>401k + Fulltime &amp; Part-time Benefits Packages
</li><li>Training, Development &amp; Career Laddering
</li><li>Great work-life balance
</li><li>Flexible Scheduling</li></ul></div>

Business Office Manager

Thirteenth Floor Entertainment Group

<div>Job Title: Customer Service Representative 
Location: Fully Remote 
Employment Type: Part-Time (Year-Round) 
Reports To: Customer Service Manager 
About Us 
Step into the excitement of Thirteenth Floor Entertainment Group, the nation&rsquo;s leader in immersive, story-driven live events and haunted attractions. Our team helps create unforgettable experiences that thrill and delight guests across the country&mdash;from haunted houses to innovative special events. With a culture driven by creativity, collaboration, and fun, we bring world-class entertainment to life year-round.
Position Summary 
The Customer Service Representative serves as the first point of contact for guests, delivering exceptional support across email, chat, and social media platforms. This role is responsible for handling inquiries, resolving concerns, and assisting with bookings and transactions to ensure a seamless customer experience. This is a remote, part-time position requiring a minimum of 15 hours per week, with mandatory availability on weekends and holidays.
Key Responsibilities<ul><li>
Respond to a high volume of customer inquiries via email, chat, and social media in a timely and professional manner.</li><li>
Resolve customer concerns by identifying issues, determining solutions, and following through to completion.</li><li>
Process ticket purchases, upgrades, date changes, refunds, and exchanges.</li><li>
Provide accurate information regarding events, products, and services.</li><li>
Handle complaints with empathy and professionalism while maintaining company standards.</li><li>
Collect and process customer information and payments securely.</li><li>
Follow established communication procedures, policies, and guidelines.</li><li>
Proactively enhance the customer experience by offering helpful solutions and recommendations.</li></ul>
Required Skills &amp; Qualifications<ul><li>
Previous customer service experience, preferably in a high-volume environment.</li><li>
Strong written communication skills with attention to tone and clarity.</li><li>
Ability to multitask and manage multiple conversations simultaneously.</li><li>
Strong problem-solving skills and ability to think critically under pressure.</li><li>
Comfortable using digital platforms such as email, chat systems, and social media tools.</li><li>
Ability to work independently in a remote environment.</li><li>
Availability to work weekends and holidays (required).</li></ul>
Preferred Qualifications<ul><li>
Experience in entertainment, events, ticketing, or hospitality industries.</li><li>
Familiarity with CRM or ticketing platforms.</li><li>
Experience handling customer service through social media channels.</li></ul>
Additional Requirements<ul><li>
Minimum availability of 15 hours per week.</li><li>
Reliable internet connection and remote work setup.</li><li>
Must be 18 years or older.</li></ul>
Compensation 
$16.00 per hour
What We&rsquo;re Looking For 
A proactive and customer-focused individual who enjoys helping people and creating positive experiences. This role is ideal for someone who is responsive, detail-oriented, and thrives in a fast-paced, guest-facing environment.</div>

Customer Service

<div>Requirements and responsibilities<div><h1 class="jobSectionHeader"> 
</h1><ul><li>
Handle customer inquiries via email, chat, and/or phone in a timely and professional manner</li><li>
Resolve customer complaints and provide appropriate solutions within agreed SLAs</li><li>
Manage and follow up on cases to ensure full resolution and customer satisfaction</li><li>
Maintain accurate documentation of all customer interactions in CRM systems</li></ul></div></div>

<div>Build a strong Foundation both professionally and personally with a career at KFC! We&rsquo;re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! 
 
We offer the following:<ul><li>
A commitment to promote from within</li><li>
Training and mentorship programs</li><li>
Tuition reimbursement and scholarship opportunities</li><li>
Reward and recognition culture</li><li>
Competitive Pay</li><li>
Flexible schedules- day, night and evening shifts</li><li>
Free meal each shift</li><li>
Eligibility to accrue paid vacation time</li><li>
Career advancement and professional development opportunities</li><li>
Medical benefits</li><li>
Health and Wellness programs</li><li>
401K plan with 6% match</li><li>
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more</li><li>
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!</li></ul> 
The responsibilities of the team member will include:<ul><li>
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.</li><li>
Preparation of products.</li><li>
Maintaining quality of product.</li><li>
Monitoring all service equipment.</li><li>
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.</li><li>
Champions recognition and motivation efforts</li></ul>
Requirements
The ideal candidates must want to have fun serving great food to our customers!<ul><li>
Must be at least 16 years of age</li><li>
Accessibility to dependable and reliable transportation</li><li>
Excellent communication skills, management/leadership and organizational skills.</li><li>
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).</li><li>
Attendance and Punctuality a must</li><li>
Operating of cash register as needed and making change for other cashiers.</li><li>
Basic Math skills</li><li>
Complete training certification</li><li>
Enthusiasm and willingness to learn</li><li>
Team player</li><li>
Commitment to customer satisfaction</li><li>
Strong work ethic</li></ul></div>

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