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customer care manager

customer solution engineer

KONE

<div><p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
</i></p><p></p><p><b><i>It's time to make a move. Join our flow.<br>
</i></b></p><p></p><p><br>
We have an exciting opportunity for an energetic and enthusiastic CSE Engineer to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and aligning them with KONE&rsquo;s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment. The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE&rsquo;s product offerings.
</p><p></p><p><b><i>What will you do?
</i></b></p><p></p><p><b>Communication with Customer or project team:
</b></p><p></p><ul><li>Responsible for attending regular customer meeting, Project follow up meetings and site coordination meetings.
</li><li>He/She together with Project manager will be point of contact between customer and KONE for all technical points.
</li></ul><p></p><p><b>Collaboration with sales:
</b></p><p></p><ul><li>Responsible for finding the optimal KONE product to meet the customer&rsquo;s needs for non-standard and Major projects case.
</li><li>Selects the correct product platform on which to make the offer.
</li></ul><p></p><p><b>Collaboration with Supply Line:
</b></p><ul><li>Responsible for placing the order to factory includes the correct documentation and procedure
</li><li>Follow up the manufacturing and coordinate the material delivery dates to operation.
</li></ul><p></p><p><b>General responsibilities:
</b></p><p></p><ul><li>Participates in product and new service release information-sharing sessions
</li><li>Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
</li><li>Offers input to the product offering management about customization, standardization and interface requirements for the portfolio.
</li></ul><p></p><p><b><i>Are you the one?
</i></b></p><ul><li>Hold Bachelor&rsquo;s degree in Engineering.
</li><li>Minimum of 5 years experience in elevator business or another relevant field.
</li><li>Excellent verbal and written English and Arabic language skills.
</li><li>Excellent communication, negotiation, and customer handling skills.
</li><li>Understanding of different building types and customer segments
</li><li>Good knowledge of environmental and sustainability requirements and norms
</li><li>Good CAD and optional BIM skills
</li><li>Basic knowledge of competitors&rsquo; products
</li><li>Good understanding a product&rsquo;s total costing is built up &amp;local norms and regulations.
</li></ul><p></p><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
</i></p><p></p><p>Read more on <i>www.kone.com/careers</i></p></div>

Customer Solution Engineer

<div>
 <em>
  Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
  <br/>
  <br/>
 </em>
 <strong>
  <em>
   It's time to make a move. Join our flow.
   <br/>
   <br/>
  </em>
 </strong>
 We have an exciting opportunity for an energetic and enthusiastic CSE Design Engineer who provides technical expertise to the sales team, translating customer requirements into optimal KONE solutions. As part of the KONE early engagement team, the CSE Design Engineer, Solution ensures that KONE tender layouts and specifications are integrated into the customer's building specifications. This role involves reading and analyzing customer drawings, preparing 2D and 3D shop drawings for customer approval, and initiating manufacturing orders. Additionally, the CSE Design Engineer ensures that the final KONE drawings align with customer IFC drawings and SL layout drawings.
 <br/>
 <br/>
 <strong>
  <em>
   What will you do?
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  Customer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for reading and sorting received customer drawings, raising any RFI needed if there is a conflict between these drawings and other KONE commitments.
  </li>
  <li>
   Responsible for creating the layout drawings either in 2D or 3D. the output should match with customer document control procedure and KONE KOS standard.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration with sales:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for finding optimal technical solutions to meet the customer&rsquo;s needs for non-standard.
  </li>
  <li>
   Ensures clarity on the solution&rsquo;s scope, including KONE and possible third-party offerings
  </li>
  <li>
   Participates in customer meetings and answers customers&rsquo; technical questions when needed
  </li>
  <li>
   Selects the correct product platform on which to make the offering
  </li>
  <li>
   Proposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participates in product and new services release information-sharing sessions
  </li>
  <li>
   Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
  </li>
  <li>
   Offers input to the product offering management about customization, standardization and interface requirements for the portfolio
  </li>
  <li>
   Contribution to the Customer Solutions Engineering virtual and local network
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Are you the one?
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Hold Bachelor or Diploma degree in Engineering.
  </li>
  <li>
   Minimum of 5 years experience in elevator business or another relevant field.
  </li>
  <li>
   Excellent verbal and written English and Arabic language skills.
  </li>
  <li>
   Excellent communication, negotiation, and customer handling skills.
  </li>
  <li>
   Understanding of different building types and customer segments
  </li>
  <li>
   Good knowledge of environmental and sustainability requirements and norms
  </li>
  <li>
   Excellent engineering tool skills e.g. CAD and BIM skills
  </li>
  <li>
   Excellent knowledge of AutoCAD, Revit 2022, and BIM360 is a must.
  </li>
  <li>
   Basic knowledge of competitors&rsquo; products
  </li>
  <li>
   Good understanding a product&rsquo;s total costing is built up &amp;local norms and regulations.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
  <br/>
  <br/>
 </em>
 Read more on
 <em>
  <em>
   <em>
    www.kone.com/careers
   </em>
  </em>
 </em>
</div>


Customer Solution Design Engineer

Microsoft

<div></div><div><h1 class="jobSectionHeader"><b>Solution Engineer - Data Security</b></h1><div><div><p>
Riyadh, Saudi Arabia</p></div></div><p></p><div><div><div><div><br>
Date posted</div><div><b>
Oct 23, 2025</b></div></div></div><div><div><div>
Job number</div><div><b>
1897451</b></div></div></div><div><div><div>
Work site</div><div><b>
3 days / week in-office</b></div></div></div><div><div><div>
Travel</div><div><b>
0-25</b><b> </b><b>%</b></div></div></div><div><div><div>
Role type</div><div><b>
Individual Contributor</b></div></div></div><div><div><div>
Profession</div><div><b>
Technology Sales</b></div></div></div><div><div><div>
Discipline</div><div><b>
Solution Engineering</b></div></div></div><div><div><div>
Employment type</div><div><b>
Full-Time</b></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div><div>
We are looking for a <b>Compliance and Data Security Solution Engineer</b> with a drive to help solve complex challenges for our customers, enabling them to help modernize their architecture and posture. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.</div><div></div><div><br>
As a <b>Compliance and Data Security Solution Engineer (SE)</b>, you will play a pivotal role in driving compliance and data security across every stage of the development lifecycle. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. As a trusted technical advisor, you&rsquo;ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you&rsquo;ll help customers improve their compliance and data security posture, modernize their applications leveraging AI, and realize the full value of Microsoft&rsquo;s platform.</div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><div></div><div><br>
<ul><li>
Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience</li><li>
OR 6+ years technical pre-sales or technical consulting experience</li><li><b>
6+ technical presales, consulting, architect or delivery experience</b></li><li>
Experience designing and implementing Information Security, Privacy and Information Governance solutions leveraging Microsoft Entra, Microsoft Defender, Microsoft Sentinel, Priva and Microsoft Purview offerings or other DIB industry-aligned Security and Governance platforms and/or solutions</li><li>
Working knowledge and demonstrated skill implementing solutions across the Security Development Lifecyle and integration security principles, patterns and practices into the DevOps lifecycle in an enterprise environment</li><li>
Proven track record of leading customer technical decisions.</li><li>
Hands-on experience with<b> Core Compliance Capabilities in Microsoft 365 E5</b>.</li><li>
Excellent communication, whiteboarding, and stakeholder management skills across security, compliance, and data teams.</li></ul><div></div><div><br>
Preferred Qualifications</div><ul><li>
Certifications such as SC400/SC401/SC600/SC100, AZ500, SC200, or industry equivalents (CISSP/CCSP).</li><li>
Experience driving E5 Compliance value (Purview IP/DLP/IRM) and integrating with Defender/Sentinel for measurable risk reduction.</li></ul></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><div><ul><li><b>
Architect and land Purview solutions</b> end-to-end across M365 workloads and key data estates, build secure data flows that respect the shared responsibility model.</li><li>
Run <b>Architecture Design Sessions, workshops, demos, and POCs</b> to prove value, remove blockers, and win the technical decision; transition to deployment with delivery teams and partners.</li><li><b>
Accelerate E5 Compliance usage </b>through discussions on Information Protection, DLP, Insider Risk Management, Copilot in Microsoft Purview and eDiscovery to improve customer posture over time.</li><li><b>
Advise CISOs and data owners on </b>data governance &amp; compliance.</li><li><b>
Participate in cross-functional teams</b> with account managers, partners, other CSA&rsquo;s or consultants to ensure smooth handoffs from presales to adoption.</li><li><b>
Continuously develop skills</b> maintaining technical intensity through continuous skilling and engage in technical communities, share best practices and contribute to knowledge reuse.</li></ul></div></div></div></div><div></div><div><div><div>
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div></div><div><div><div>
&#60116;</div>Industry leading healthcare</div><div><div>
&#59326;</div>Educational resources</div><div><div>
&#59628;</div>Discounts on products and services</div><div><div>
&#60157;</div>Savings and investments</div><div><div>
&#63586;</div>Maternity and paternity leave</div><div><div>
&#59927;</div>Generous time away</div><div><div>
&#60241;</div>Giving programs</div><div><div>
&#61396;</div>Opportunities to network and connect</div></div></div><div></div><div><div><div>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div></div></div></div><p></p>

Solution Engineer - Data Security

Nextracker Inc.

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 A Sales Engineer job typically involves providing technical expertise and support to the sales team, translating technical information into easily understandable terms for customers, and building relationships with clients to drive sales of complex products or services. They bridge the gap between a company's technical offerings and customer needs, ensuring products meet customer requirements and are effectively presented.
 <br/>
 <br/>
 <strong>
  Key Responsibilities Of a Sales Engineer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Engagement:
   <br/>
   <br/>
  </li>
 </ul>
 Build and maintain strong relationships with clients, understand their needs, and develop tailored solutions.
 <br/>
 <br/>
 <ul>
  <li>
   Solution Design:
   <br/>
   <br/>
  </li>
 </ul>
 Design, propose, and document customized technical solutions for customers, often involving working with product development teams.
 <br/>
 <br/>
 <ul>
  <li>
   Communication:
   <br/>
   <br/>
  </li>
 </ul>
 Clearly communicate technical details and benefits of products to customers, translating complex information into understandable terms.
 <br/>
 <br/>
 <ul>
  <li>
   Documentation:
   <br/>
   <br/>
  </li>
 </ul>
 Prepare and maintain technical documentation and sales materials, including presentations and brochures.
 <br/>
 <br/>
 <ul>
  <li>
   Collaboration:
   <br/>
   <br/>
  </li>
 </ul>
 Work closely with the sales and product development teams, acting as a liaison and gathering feedback.
 <br/>
 <br/>
 <ul>
  <li>
   Market Research:
   <br/>
   <br/>
  </li>
 </ul>
 Stay informed about industry trends and competitor offerings to inform sales strategies.
 <br/>
 <br/>
 <ul>
  <li>
   Negotiation:
   <br/>
   <br/>
  </li>
 </ul>
 Assist with the technical aspects of contract negotiations and finalize pricing.
 <br/>
 <br/>
 <ul>
  <li>
   Post-Sales Support:
   <br/>
   <br/>
  </li>
 </ul>
 Provide after-sales support to ensure customer satisfaction.
 <br/>
 <br/>
 <ul>
  <li>
   Product Knowledge:
   <br/>
   <br/>
  </li>
 </ul>
 Maintain a strong understanding of products and their technical specifications, including their applications and advantages.
 <br/>
 <br/>
 <ul>
  <li>
   Consultative Selling:
   <br/>
   <br/>
  </li>
 </ul>
 Employ a consultative approach to sales, understanding customer needs and offering solutions that best meet their requirements.
 <br/>
 <br/>
 <ul>
  <li>
   Technical Support:
   <br/>
   <br/>
  </li>
 </ul>
 Provide technical assistance to the sales team during pre-sales activities, including presentations, demonstrations, and solution design.
 <br/>
 <br/>
 At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
 <br/>
 <br/>
 For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.
 <br/>
 <br/>
 <strong>
  Culture is our Passion
 </strong>
</div>


Sales Engineering Manager

AvePoint

<div>
 <strong>
  About AvePoint
  <br/>
  <br/>
 </strong>
 Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint&rsquo;s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit
 <strong>
  www.avepoint.com
 </strong>
 .
 <br/>
 <br/>
 At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As the Pre-Sales Solution Engineer, You will partner with our distribution account managers as the key technical lead throughout the sales lifecycle . Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers. This role is for someone who wants a role where you can utilize your technical expertise and customer facing skills in the dynamic tech industry? This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We&rsquo;ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.
 <br/>
 <br/>
 <strong>
  Specific Responsibilities Include, But Are Not Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Presenting and demonstrating AvePoint&rsquo;s product offerings relevant to customer objectives remotely and on-site
  </li>
  <li>
   Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with customers.
  </li>
  <li>
   Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
  </li>
  <li>
   Building environments tailored to customer requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
  </li>
  <li>
   Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
  </li>
  <li>
   Sharing information with the sales and technical teams about our products and the market
  </li>
  <li>
   Helping the sales team identify and understand customer business objectives and organization to best align AvePoint technology
  </li>
  <li>
   Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
  </li>
  <li>
   Developing customer&rsquo;s buying vision for how AvePoint can help them reduce costs and increase business agility
  </li>
  <li>
   Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars.
  </li>
  <li>
   Ownership of technical sales opportunity closure
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Bring To Our Team
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5+ years of relevant work experience
  </li>
  <li>
   Confident and enthusiastic presentation skills
  </li>
  <li>
   Quick and self-motivated learner
  </li>
  <li>
   Advanced business and technical communication skills &ndash; can lead conversations to align technical value to client&rsquo;s business needs &ndash; must be fluent in Arabic and English
  </li>
  <li>
   Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
  </li>
  <li>
   Ability to maintain excellent relationships with customers and colleagues
  </li>
  <li>
   Ability to work individually and within a highly collaborative team
  </li>
  <li>
   Willingness to learn and adapt in a dynamic and fast changing environment
  </li>
  <li>
   Authoritative business analysis capabilities
  </li>
  <li>
   Advanced troubleshooting skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Qualities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in actual ITPro related topics such as Microsoft 365 delivery concept and SharePoint Online technologies, Microsoft Azure and Entra technologies, configuration and administration, especially for Microsoft Entra ID, Workload ID Management, Permission Management,
  </li>
  <li>
   Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies
  </li>
  <li>
   Working knowledge of Data Backup concepts, migration topics, adoption and governance strategies
  </li>
  <li>
   Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions, hybrid architecture and online versions
  </li>
  <li>
   Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.
   <br/>
   <br/>
  </li>
 </ul>
 AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
 <br/>
 <br/>
 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
 <br/>
 <br/>
</div>


Solution Engineer, Saudi Arabia

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.</p><p><b>
What you get to do in this role:</b></p><p>
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.</p><ul><li>
Support product sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><br>
<b>
Qualifications</b><p><b><br>
To be successful in this role you have:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
Extensive of pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
Fluent in English and Arabic</li><li>
Travel, as necessary</li></ul><p></p><p><br>
FD21</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Advisory Solution Consultant

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.</p><p><b>
What you get to do in this role:</b></p><p>
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.</p><ul><li>
Support product sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><br>
<b>
Qualifications</b><p><b><br>
To be successful in this role you have:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
7+ years of pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
Travel, as necessary</li></ul><p></p><p><br>
FD21</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Advisory Solution Consultant - Eastern Region (Dammam Based)

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