customer service representative Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

customer service representative

customer success manager Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

customer success manager

sales engineer Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

sales engineer

senior sales engineer Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

senior sales engineer

client support executive Jobs in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

client support executive

customer solution engineer

KONE

<div>
 
 Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
 
 
 
 
 
 It's time to make a move. Join our flow.
 
 
 
 
 We have an exciting opportunity for an energetic and enthusiastic CSE Engineer to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and aligning them with KONE&rsquo;s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment. The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE&rsquo;s product offerings.
 
 
 
 
 What will you do?
 
 
 
 
 
 Communication with Customer or project team:
 
 
 
 <ul>
 <li>
 Responsible for attending regular customer meeting, Project follow up meetings and site coordination meetings.
 </li>
 <li>
 He/She together with Project manager will be point of contact between customer and KONE for all technical points.
 
 
 </li>
 </ul>
 
 Collaboration with sales:
 
 
 
 <ul>
 <li>
 Responsible for finding the optimal KONE product to meet the customer&rsquo;s needs for non-standard and Major projects case.
 </li>
 <li>
 Selects the correct product platform on which to make the offer.
 
 
 </li>
 </ul>
 
 Collaboration with Supply Line:
 
 
 
 <ul>
 <li>
 Responsible for placing the order to factory includes the correct documentation and procedure
 </li>
 <li>
 Follow up the manufacturing and coordinate the material delivery dates to operation.
 
 
 </li>
 </ul>
 
 General responsibilities:
 
 
 
 <ul>
 <li>
 Participates in product and new service release information-sharing sessions
 </li>
 <li>
 Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
 </li>
 <li>
 Offers input to the product offering management about customization, standardization and interface requirements for the portfolio.
 
 
 </li>
 </ul>
 
 
 Are you the one?
 
 
 
 
 <ul>
 <li>
 Hold Bachelor&rsquo;s degree in Engineering.
 </li>
 <li>
 Minimum of 5 years experience in elevator business or another relevant field.
 </li>
 <li>
 Excellent verbal and written English and Arabic language skills.
 </li>
 <li>
 Excellent communication, negotiation, and customer handling skills.
 </li>
 <li>
 Understanding of different building types and customer segments
 </li>
 <li>
 Good knowledge of environmental and sustainability requirements and norms
 </li>
 <li>
 Good CAD and optional BIM skills
 </li>
 <li>
 Basic knowledge of competitors&rsquo; products
 </li>
 <li>
 Good understanding a product&rsquo;s total costing is built up &amp;local norms and regulations.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Customer Solution Engineer

<div>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
It's time to make a move. Join our flow. 
 
We have an exciting opportunity for an energetic and enthusiastic CSE Engineer to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and aligning them with KONE&rsquo;s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment. The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE&rsquo;s product offerings.
What will you do?
Communication with Customer or project team:
<ul><li>Responsible for attending regular customer meeting, Project follow up meetings and site coordination meetings.
</li><li>He/She together with Project manager will be point of contact between customer and KONE for all technical points.
</li></ul>Collaboration with sales:
<ul><li>Responsible for finding the optimal KONE product to meet the customer&rsquo;s needs for non-standard and Major projects case.
</li><li>Selects the correct product platform on which to make the offer.
</li></ul>Collaboration with Supply Line:
<ul><li>Responsible for placing the order to factory includes the correct documentation and procedure
</li><li>Follow up the manufacturing and coordinate the material delivery dates to operation.
</li></ul>General responsibilities:
<ul><li>Participates in product and new service release information-sharing sessions
</li><li>Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
</li><li>Offers input to the product offering management about customization, standardization and interface requirements for the portfolio.
</li></ul>Are you the one?
<ul><li>Hold Bachelor&rsquo;s degree in Engineering.
</li><li>Minimum of 5 years experience in elevator business or another relevant field.
</li><li>Excellent verbal and written English and Arabic language skills.
</li><li>Excellent communication, negotiation, and customer handling skills.
</li><li>Understanding of different building types and customer segments
</li><li>Good knowledge of environmental and sustainability requirements and norms
</li><li>Good CAD and optional BIM skills
</li><li>Basic knowledge of competitors&rsquo; products
</li><li>Good understanding a product&rsquo;s total costing is built up &amp;local norms and regulations.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Nextracker Inc.

<div>
 
 Job Description
 
 
 
 A Sales Engineer job typically involves providing technical expertise and support to the sales team, translating technical information into easily understandable terms for customers, and building relationships with clients to drive sales of complex products or services. They bridge the gap between a company's technical offerings and customer needs, ensuring products meet customer requirements and are effectively presented.
 
 
 
 Key Responsibilities Of a Sales Engineer
 
 
 
 <ul>
 <li>
 Customer Engagement:
 
 
 </li>
 </ul>
 Build and maintain strong relationships with clients, understand their needs, and develop tailored solutions.
 
 
 <ul>
 <li>
 Solution Design:
 
 
 </li>
 </ul>
 Design, propose, and document customized technical solutions for customers, often involving working with product development teams.
 
 
 <ul>
 <li>
 Communication:
 
 
 </li>
 </ul>
 Clearly communicate technical details and benefits of products to customers, translating complex information into understandable terms.
 
 
 <ul>
 <li>
 Documentation:
 
 
 </li>
 </ul>
 Prepare and maintain technical documentation and sales materials, including presentations and brochures.
 
 
 <ul>
 <li>
 Collaboration:
 
 
 </li>
 </ul>
 Work closely with the sales and product development teams, acting as a liaison and gathering feedback.
 
 
 <ul>
 <li>
 Market Research:
 
 
 </li>
 </ul>
 Stay informed about industry trends and competitor offerings to inform sales strategies.
 
 
 <ul>
 <li>
 Negotiation:
 
 
 </li>
 </ul>
 Assist with the technical aspects of contract negotiations and finalize pricing.
 
 
 <ul>
 <li>
 Post-Sales Support:
 
 
 </li>
 </ul>
 Provide after-sales support to ensure customer satisfaction.
 
 
 <ul>
 <li>
 Product Knowledge:
 
 
 </li>
 </ul>
 Maintain a strong understanding of products and their technical specifications, including their applications and advantages.
 
 
 <ul>
 <li>
 Consultative Selling:
 
 
 </li>
 </ul>
 Employ a consultative approach to sales, understanding customer needs and offering solutions that best meet their requirements.
 
 
 <ul>
 <li>
 Technical Support:
 
 
 </li>
 </ul>
 Provide technical assistance to the sales team during pre-sales activities, including presentations, demonstrations, and solution design.
 
 
 At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
 
 
 For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.
 
 
 
 Culture is our Passion
 
</div>

Sales Engineering Manager

AvePoint

<div>
 
 About AvePoint
 
 
 
 Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint&rsquo;s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit
 
 www.avepoint.com
 
 .
 
 
 At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!
 
 
 
 About The Role
 
 
 
 As the Pre-Sales Solution Engineer, You will partner with our distribution account managers as the key technical lead throughout the sales lifecycle . Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers. This role is for someone who wants a role where you can utilize your technical expertise and customer facing skills in the dynamic tech industry? This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We&rsquo;ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.
 
 
 
 Specific Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Presenting and demonstrating AvePoint&rsquo;s product offerings relevant to customer objectives remotely and on-site
 </li>
 <li>
 Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with customers.
 </li>
 <li>
 Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
 </li>
 <li>
 Building environments tailored to customer requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
 </li>
 <li>
 Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
 </li>
 <li>
 Sharing information with the sales and technical teams about our products and the market
 </li>
 <li>
 Helping the sales team identify and understand customer business objectives and organization to best align AvePoint technology
 </li>
 <li>
 Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
 </li>
 <li>
 Developing customer&rsquo;s buying vision for how AvePoint can help them reduce costs and increase business agility
 </li>
 <li>
 Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars.
 </li>
 <li>
 Ownership of technical sales opportunity closure
 
 
 </li>
 </ul>
 
 What You Will Bring To Our Team
 
 
 
 <ul>
 <li>
 BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5+ years of relevant work experience
 </li>
 <li>
 Confident and enthusiastic presentation skills
 </li>
 <li>
 Quick and self-motivated learner
 </li>
 <li>
 Advanced business and technical communication skills &ndash; can lead conversations to align technical value to client&rsquo;s business needs &ndash; must be fluent in Arabic and English
 </li>
 <li>
 Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
 </li>
 <li>
 Ability to maintain excellent relationships with customers and colleagues
 </li>
 <li>
 Ability to work individually and within a highly collaborative team
 </li>
 <li>
 Willingness to learn and adapt in a dynamic and fast changing environment
 </li>
 <li>
 Authoritative business analysis capabilities
 </li>
 <li>
 Advanced troubleshooting skills
 
 
 </li>
 </ul>
 
 Technical Qualities
 
 
 
 <ul>
 <li>
 Experience in actual ITPro related topics such as Microsoft 365 delivery concept and SharePoint Online technologies, Microsoft Azure and Entra technologies, configuration and administration, especially for Microsoft Entra ID, Workload ID Management, Permission Management,
 </li>
 <li>
 Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies
 </li>
 <li>
 Working knowledge of Data Backup concepts, migration topics, adoption and governance strategies
 </li>
 <li>
 Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions, hybrid architecture and online versions
 </li>
 <li>
 Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.
 
 
 </li>
 </ul>
 AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
 
 
 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
 
 
</div>

Solution Engineer, Saudi Arabia

<div>We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.<div> 
Do you like to help others? Hint &ndash; you actively listen to connect people with solutions</div><div>
Do you like telling stories? Hint &ndash; from beginning to the end, people actively listen to you</div><div>
Do have a creative side? Hint &ndash; bringing a story visually to life is exciting for you</div><div>
Do you like working on a team? Hint &ndash; you offer a point of view and collaborate well in a group</div><div>
Do you wish you had more influence? Hint &ndash; you have domain expertise in finance and would love to show it off</div><div></div><div> 
If you relate to the above questions, you just might have a future as part of the Solution Advisory organization!</div><div>
In Solution Advisory (AKA &ldquo;Presales&rdquo;), we listen and get to know a customer&rsquo;s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</div><div>
That&rsquo;s where YOU come in!</div><div></div><div> 
The Team</div><div>
You would be joining one of the most elite presales teams in Middle East North . You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do &ndash; help people, tell stories, and connect chllenges to a solution&hellip;with PASSION!</div><div></div><div> 
The Role</div><div>
The primary role of the Supply Chain (SC) Solution Advisor would be to focus on presenting the value of SAP S4/HANA Supply Chain portfolio. This Solution Advisor would possess advanced/expert-level knowledge of supply chain operations and business processes,</div><div>
You should also be able to understand the customer&rsquo;s SC complexity and showcase the value of SAP S4/HANA and relevant SC solutions to the customers.</div><div>
The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer&rsquo;s problem and is the right choice over the other competitive offerings.</div><div></div><div> 
The Solution Advisor is knowledgeable in SC business processes and the adoption of new technologies and additional value would be derived from having experience with cloud implementation best practices</div><div></div><div> 
Main Responsibilities:</div><ul><li>
Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the value message, differentiate SAP, and leave a strong and positive impression on audiences, which can include senior company executives.</li><li>
Prepare and deliver value-based software demonstrations/presentations to support sales cycles. Preparation includes personalizing materials to ensure a simple, appealing, and compelling customer presentation.</li><li>
In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li><li>
Demonstrate deep knowledge of SAP solutions and appropriate industries. Provide proof points with relevant customer stories.</li><li>
Support RFI &amp; RFP completion in support of customer proposals.</li><li>
Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li><li>
Effectively leverage support teams who are there to support solution advisory success. (Global / Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution HuBs, Deal Advisors, Solution Experience, Product Management).</li></ul><div></div><div> 
DEMAND GENERATION:</div><ul><li>
Support one-to-many sales and marketing events both on-site and virtually.</li><li>
Lead &amp; support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li><li>
Collaborate with the sales team to identify whitespace opportunities at accounts.</li></ul><div></div><div> 
 SOLUTION ADVISORY READINESS:</div><ul><li>
Develop close relationships with market unit sales teams to promote effective sales methodologies.</li><li>
Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li></ul><div></div><div> 
While people might not use word &ldquo;Guru&rdquo; out loud to describe you, it is what they will be thinking!</div><div></div><div> 
Qualifications and Experience &ndash; Do yours line up?</div><div>
Hint: you don&rsquo;t have to be an expert in everything, and it&rsquo;s okay if you haven&rsquo;t had a Presales role in the past. If what you&rsquo;ve read so far excites you, we want to talk!</div><div></div><div> 
Experience:</div><ul><li>
5+ years of experience SAP Finance implementation or a relevant business supply chain role</li><li>
Experience in one or more of the following functional areas: Sales Operations, inventory management, procurement, manufacturing, and quality management. (if you are familiar with SAP acronyms: SD, MM, WM, PP, QM..etc.)
</li></ul><ul><li>Experience in sales and sales processes</li><li>
3-5 years of presales experience preferred</li><li>
Excellent presentation and communication skills: English: proficient, Arbic: proficient</li></ul><div>
Education:</div><ul><li>
Bachelor equivalent: minimum requirement</li><li>
Master Degree: Optional.</li><li>
Certified Supply Chain Professional: optional</li></ul> 
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. 
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. 
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 416635 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.</div>

Senior Solution Advisor - Supply Chain

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.<ul><li>
Support product sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
Extensive pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
Travel, as necessary</li></ul> 
FD21 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Advisory Solution Consultant, Public Sector

Penta Consulting

<div>
 
 Penta Consulting are a technology resource solutions provider to leading OEMs across the EMEA region. We are working with our most esteemed client in the search for a
 
 SQL Customer Engineer / Cloud Solution Architect.
 
 This role requires a SQL Server expert who can design, build and architect SQL Server solutions from scratch.
 
 
 
 
 
 More details can be found below.
 
 
 
 
 
 Mandatory:
 
 <ul>
 <li>
 Performance Optimization and Tuning Capabilities
 </li>
 <li>
 Partitioning data implementations
 </li>
 <li>
 Metadata management and repository usage.
 </li>
 <li>
 Database schema creation and management.
 </li>
 <li>
 HADR
 </li>
 <li>
 Backup and recovery.
 </li>
 <li>
 Ensuring data integrity.
 </li>
 <li>
 Ensuring High availability and Disaster recovery.
 </li>
 <li>
 SQL code reviews with ability to dissect query plan, T-SQL code
 </li>
 <li>
 Sargability of statements
 </li>
 <li>
 Data modeling and database design.
 </li>
 <li>
 Indexing strategy
 </li>
 <li>
 Procedural skills.
 </li>
 <li>
 Data security.
 </li>
 <li>
 Data Encryption
 </li>
 <li>
 Auditing
 </li>
 <li>
 Replication of data
 </li>
 <li>
 SQL Edition and version differences with discontinued and deprecated features
 </li>
 <li>
 Upgrade process
 </li>
 <li>
 Storage management techniques.
 </li>
 <li>
 Data Engine Capacity planning.
 </li>
 <li>
 General database management, Policy based management
 </li>
 <li>
 Extended events and Traces
 </li>
 <li>
 Basic Licensing and support scenarios
 </li>
 </ul>
 
 
 
 Nice to have:
 
 <ul>
 <li>
 Windows Failover Clustering
 </li>
 <li>
 SQL Server Reporting service
 </li>
 <li>
 SQL server Integration Service
 </li>
 <li>
 SQL Server Analysis Service
 </li>
 <li>
 Powershell
 </li>
 </ul>
 
 
 
 Minimum requirements for Customer Engineer:
 
 <ul>
 <li>
 A key technical resource for the customer
 </li>
 <li>
 Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
 </li>
 <li>
 Join a highly motivated team of leading industry experts
 </li>
 <li>
 Preview new technology before others in the industry and learn how to make the best of it
 </li>
 <li>
 Visit customers to train them and share industry and development expertise
 </li>
 <li>
 Be part of a thriving developer community that's constantly looking for ways to improve our customers&rsquo; experience, software development goals and use of technology.
 </li>
 <li>
 Build strong customer relationships and ensure deliveries align with customer projects and milestones.
 </li>
 <li>
 Gain access to expertise and support from Microsoft&rsquo;s consulting practice and product groups
 </li>
 <li>
 Continually learn and grow professionally
 </li>
 <li>
 Analyze problems
 </li>
 <li>
 Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
 </li>
 <li>
 Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier.
 </li>
 <li>
 Engineers must also possess strong technical writing, presentation, and training skill
 </li>
 </ul>
 
 
</div>

SQL Customer Engineer

Explore 1148+ Customer solution engineer in Riyadh Ksa For Dammam Hub Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.