customer solutions coordinator

MAERSK

<div>Are you our new Customer Success Coordinator in Dubai?
As our new Customer Success Coordinator, we look at yourself ensuring seamless client experiences by managing training bookings, supporting sales efforts, and strengthening client relationships. This position focuses on assisting with sales support, coordinating with internal teams, and ensuring smooth execution of training services to drive customer satisfaction and business growth.
Key Responsibilities
<ul><li>Manage training bookings : Oversee the scheduling of trainings from sales deals, ensuring smooth delivery and alignment with client expectations.
</li><li>Support inside sales efforts : Handle inbound inquiries, follow up on leads, and proactively engage with small and direct accounts to drive additional business.
</li><li>Develop existing client relationships : Identify opportunities to strengthen partnerships with current clients by understanding their needs and recommending suitable training solutions.
</li><li>Assist with sales support : Work closely with the sales team to provide administrative support and manage client communications.
</li><li>Ensure customer satisfaction : Serve as the main point of contact for small and direct accounts, addressing inquiries, resolving issues, and ensuring a high level of service.
</li><li>Coordinate with internal teams : Liaise with sales, training delivery, BSS and operations teams to ensure seamless execution of training services.
</li><li>Upsell and cross-sell training solutions : Proactively identify opportunities to offer additional Maersk Training services that align with customer needs.
</li><li>Maintain ADM : Maintain communication logs with customers and the ADM (Administrate) Booking System: Keep accurate records of client interactions, sales opportunities and training bookings and event scheduling to ensure transparency, efficiency and accuracy in YTD Revenue.
</li><li>Attend internal meetings and training : Stay informed about new offerings, company updates, and best practices to enhance customer interactions.
</li><li>Attend Customer Meetings: Engaging with clients to understand their needs, discuss solutions, and build strong relationships
</li><li>Office Administration : Maintenance of the Office Premises, IT point of contact, Logistics coordination, In-House Courses Management, Miscellaneous Projects, VR Demonstrations, Simulator Demonstration, Lunch Orders
</li></ul>We are looking for
We are looking for a person with a Bachelor/Master&rsquo;s Degree or similar. You may be newly educated but professional experience will be an advantage especially Sales and Business Development. The key point is that you are highly motivated to achieve results and ensure customer retention. We anticipate that you have an appropriate level of hands-on experience and generally the following qualifications:
<ul><li>Must be highly self-driven and result oriented
</li><li>Must have excellent communication skills
</li><li>Experience working in Window Office package
</li><li>Service minded with a high drive
</li><li>A structured way of working, showing attention to detail
</li><li>Fluent in English both verbally and in writing
</li></ul>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</div>

Customer Success Coordinator

Brecoflex

<div>Location: Remote (PacificTime Zone preferred)

Scheduled Hours 10:00am - 6:30pm

At BRECOflex CO., L.L.C., we&rsquo;re strengthening support for our growing West Coast customer base. We&rsquo;re looking for a bilingual Customer Account Coordinator who will thrive on building relationships, solving problems, and driving results. In this high-impact role, you&rsquo;ll serve as a key partner to our Western territory sales team, ensuring customers receive fast, accurate, and solutions-focused support every step of the way. 


What You'll Do:
<ul>
<li>Manage customer inquiries via phone, email and chat inquiries.</li>
<li>Support outside sales teams with account management and Western territory coordination.</li>
<li>Process customer orders, ensuring accuracy and timely fulfillment.</li>
<li>Respond to customer needs, including technical product support, quotes, order updates, and complaint resolution.</li>
<li>Manage CRM records, issue RGA/RMAs, and handle returns precisely.</li>
<li>Collaborate with vendors, purchasing teams, and internal departments to meet customer requirements.</li>
<li>Ensure compliance with ISO 9001 standards in daily activities.</li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li>Education: A high school diploma or GED is required.</li>
<li>Experience:
<ul><li>Minimum 3 years in a customer service or account support role.</li>
<li>Experience in manufacturing or industrial settings preferred.</li>
<li>Skilled in CRM tools, ERP systems (SAGE), and pricing programs.</li>
<li>Proven ability to support customers and sales teams effectively.</li>
<li>Experience with inventory and purchasing systems required.</li>
<li>Experience with communication customer product needs and application.</li>
<li>Pacific Time coverage for West Coast accounts.</li>
</ul></li><li>Skills:
<ul><li>Fluent in Spanish and English (written and verbal).</li>
<li>Proficient in Microsoft Excel/Google Sheets.</li>
<li>Exceptional communication, organizational, and problem-solving skills.</li>
</ul>
</li></ul>Work Environment:
<ul>
<li>Fully Remote work Scheduled hours Pacific Time (10:00 am - 6:30 pm).</li>
<li>Must maintain a professional, distraction-free home office environment.</li>
<li>Ability to sit and work at a computer for extended periods of time.</li>
<li>Must be comfortable handling a high volume of customer communication in a fast-paced environment.</li>
<li>Frequent use of phone, email, chat, video conferencing, and other digital communication platforms.</li>
</ul>
Compensatiopn and Benefits:
<ul>
<li>Salary Range:$21/hr- $22hr based on experience</li>
<li>Medical, Dental, Vision, Disability and Life Insurance</li>
<li>Employer Paid Life Insurance for Employees</li>
<li>Paid Time Off:Vacation, Personal, Sick Days</li>
<li>401(k) with Company Match</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Our Mission

To deliver innovative, high quality solutions through trusted partnerships, empowered people and a culture of excellence that drives performance and value across every market we serve. 


Ready To Apply?

Visit www.brecoflex.com to learn more about our company and explore current opportunities. We&rsquo;d love for you to be part of our team! 


About BRECOflex 


BRECOflex CO., L.L.C. is a trusted manufacturer of high precision timing belts and drive components, serving diverse industries since 1989. As an ISO-certified company, we prioritize innovation, quality and continuous improvement in a collaborative, high-tech environment.</div>

Customer Account Coordinator - NV

<div><h3 class="jobSectionHeader">Join a Precision-Driven Team at BRECOflex CO., L.L.C.</h3>

Are you a bilingual professional who loves connecting with customers and ensuring their needs are met with precision and care? At BRECOflex CO., L.L.C., we&rsquo;re looking for a Customer Account Coordinator who thrives on problem-solving, supporting sales teams, and delivering an exceptional customer experience from start to finish. 


In this role, you&rsquo;ll be the go-to resource for our customers, supporting them every step of the way &mdash; from inquiries and quotes to order management and returns. You&rsquo;ll collaborate closely with our sales team ensuring our customers receive fast, accurate, and solutions-focused support. If you love connecting with people, solving challenges, and taking ownership of your work, this is the role for you! 


Scheduled Hours 8:30am - 5:00pm

What You'll Do:
<ul>
<li>Manage customer inquiries via phone, email and chat inquiries.</li>
<li>Support outside sales teams with account management and Western territory coordination.</li>
<li>Process customer orders, ensuring accuracy and timely fulfillment.</li>
<li>Respond to customer needs, including technical product support, quotes, order updates, and complaint resolution.</li>
<li>Manage CRM records, issue RGA/RMAs, and handle returns precisely.</li>
<li>Collaborate with vendors, purchasing teams, and internal departments to meet customer requirements.</li>
<li>Ensure compliance with ISO 9001 standards in daily activities.</li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li>Education: A high school diploma or GED is required.</li>
<li>Experience:
<ul><li>Minimum 3 years in a customer service or account support role.</li>
<li>Experience in manufacturing or industrial settings preferred.</li>
<li>Skilled in CRM tools, ERP systems (SAGE), and pricing programs.</li>
<li>Proven ability to support customers and sales teams effectively.</li>
<li>Experience with inventory and purchasing systems required.</li>
<li>Experience with communication customer product needs and application.</li>
</ul></li><li>Skills:
<ul><li>Fluent in Spanish and English (written and verbal) preferred</li>
<li>Proficient in Microsoft Excel/Google Sheets.</li>
<li>Exceptional communication, organizational, and problem-solving skills.</li>
</ul>
</li></ul>Work Environment:
<ul>
<li>Office setting Scheduled hours (8:30 am - 5:00 pm).</li>
<li>Ability to sit and work at a computer for extended periods of time.</li>
<li>Must be comfortable handling a high volume of customer communication in a fast-paced environment.</li>
<li>Frequent use of phone, email, chat, video conferencing, and other digital communication platforms.</li>
</ul>
Compensatiopn and Benefits:
<ul>
<li>Salary Range:$21/hr- $22hr based on experience</li>
<li>Free Medical, Dental, Vision, Disability and Life Insurance</li>
<li>Flexible Spending and Health Savings Accounts</li>
<li>Employer Paid Life Insurance for Employees</li>
<li>Paid Time Off:Vacation, Personal, Sick Days</li>
<li>401(k) with Company Match</li>
<li>Employee Assistance Program (EAP)</li>
<li>Free Snacks!!</li>
</ul>
Our Mission

To deliver innovative, high quality solutions through trusted partnerships, empowered people and a culture of excellence that drives performance and value across every market we serve. 


Ready To Apply?

Visit www.brecoflex.com to learn more about our company and explore current opportunities. We&rsquo;d love for you to be part of our team! 


About BRECOflex 


BRECOflex CO., L.L.C. is a trusted manufacturer of high precision timing belts and drive components, serving diverse industries since 1989. As an ISO-certified company, we prioritize innovation, quality and continuous improvement in a collaborative, high-tech environment.</div>

Customer Account Coordinator

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Coordinator - Temporary | MAF Properties | Central Region
 
 
 
 ROLE SUMMARY
 
 
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Maintain up-to-date knowledge of mall assets, services, layouts, stores, and promotions to ensure smooth Customer Service desk operations.
 </li>
 <li>
 Ensure efficient daily operations of the Customer Service Information Desk in line with established policies, procedures, and management guidance.
 </li>
 <li>
 Deliver exceptional customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional, courteous attitude.
 </li>
 <li>
 Handle and resolve customer complaints across all channels professionally within SLA, escalating issues when required.
 </li>
 <li>
 Coordinate closely with tenants, retailers, and internal departments (security, maintenance, etc.) to ensure smooth operations and issue resolution.
 </li>
 <li>
 Manage customer services and programs such as gift cards, loyalty programs, valet, stroller/wheelchair rentals, gift wrapping, lost &amp; found, and other mall services.
 </li>
 <li>
 Ensure accurate inventory control, proper payment handling, compliance with finance procedures, and reporting of discrepancies or shortages.
 </li>
 <li>
 Uphold company image, grooming standards, code of conduct, and values; support marketing events, maintain mall appearance, tenant relations, directories, and provide required reports.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in any field is required
 </li>
 <li>
 Minimum of 2+ years&rsquo; experience in the Customer Service field.
 </li>
 <li>
 Experience should be within a reputed shopping centre or luxury hotel environment.
 </li>
 <li>
 Experience may be gained within the GCC or internationally.
 </li>
 <li>
 Strong customer-facing experience in a premium service environment is preferred.
 </li>
 <li>
 For internal MAF Candidates, 1+ years&rsquo; work experience in current position
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Service Coordinator - Temporary

Exclusive Talent Management

The Role
 General Overview: As a Customer Success Agent, you will be an integral part of the UAE Daily Operations team, supporting customers across the UAE and ensuring operational excellence. You will work closely with internal teams, partners, and customers to provide a seamless and efficient service experience. Key Responsibilities: • Work with the UAE Daily Operations Manager to develop and maintain an optimal customer experience. • Provide real-time support to customers via phone, email, and chat, addressing transportation needs promptly. • Manage daily operations, planning, and execution. • Serve as the first point of contact for customer operations and external partners, including carriers, vendors, subcontractors, workshops, hardware dealers, and agents. • Monitor and optimize fleet performance, ensuring KPIs and SLAs are consistently met. • Log, track, and resolve customer requests, issues, and deviations. • Monitor internal tools, support inbox, and handle ad hoc operational issues. • Prepare performance and monitoring reports as per company requirements. • Ensure all customer interactions align with company policies, safety regulations, and sustainability goals. • Perform any additional tasks delegated by the reporting manager.
 
Requirements
 Required Education / Qualifications: • Bachelor’s degree, preferably in Business, Supply Chain, or Logistics. • Familiarity with logistics, fleet management systems, or CRM tools is a plus. Required Experience & Skills: • Previous experience in a customer-facing role within operations management, logistics, or related settings. • Experience working in a fast-paced, 24x7 environment. • Fluent in English, Hindi, and Urdu. • UAE Driver’s License required; Heavy Truck License is a bonus. • Strong collaboration and problem-solving skills. • Service and solution-oriented mindset. • Ability to act independently, prioritize tasks, and make confident decisions. • Tech-savvy with knowledge of transportation software, GPS tracking, and digital communication tools. • Experience in the EV industry or startup environment is a bonus
 
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

Customer Success Agent / Operations Coordinator

American Airlines

<div><div><div><h2 class="jobSectionHeader">Intro</h2></div><div>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</div></div><div><div><h2 class="jobSectionHeader">
Why you'll love this job</h2></div><div>
The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $22.64 per hour</div></div><div><div><h2 class="jobSectionHeader">
What you'll do</h2></div><div><ul><li>
Promotes and sells air travel to the traveling public or freight forwarders</li><li>
Provides assistance with passenger check-in and cargo acceptance</li><li>
Interprets government rules and requirements for domestic and international travel or cargo shipments</li><li>
Meets and dispatches aircraft within established times</li><li>
Provides assistance to distressed passengers and customers</li><li>
Protects company property and revenue</li><li>
Provides for safe travel</li><li>
Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks</li><li>
Uses organizational skills to perform multiple tasks within a limited time period</li><li>
Is self-motivated and requires minimal supervision</li><li>
Responds and assists during security and emergency situations</li><li>
Follows internal/external policies and procedures</li><li>
May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers</li><li>
Responsible for the overall performance within work area and may be required to lead and direct the work of other employees</li><li>
May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions</li></ul></div></div><div><div><h2 class="jobSectionHeader">
All you'll need for success</h2></div><div>
Minimum Qualifications- Education &amp; Prior Job Experience<ul><li>
High school diploma or GED</li><li>
Read, write, fluently speak and understand the English language</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Ability to work irregular and/or extended hours, including weekends and holidays</li><li>
Must report to work on a regular and timely basis 
</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What you'll get</h2></div><div>
Feel free to take advantage of all that American Airlines has to offer:<ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Feel free to be yourself at American</h2></div><div>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 
 
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</div></div></div>

Customer Service Coordinator Full Time

BADAWI

URGENT HIRING &ndash; Outdoor Camp Host / Field Operations (Immediate Start, February 2026 - 4 Days per week)We&rsquo;re looking for a reliable, friendly, customer-facing outdoor professional to join our team immediately in a short-term interim role during our busiest season.This role is Thursday to Sunday every week, from now until end of April, with a strong opportunity for full-time employment and visa sponsorship next season (September) for the right person.Overtime available at 200 AED per day for non-working days.About the RoleThis is a field-based, customer-facing position focused on setting up camping and desert bbq setups for customers - then welcoming guests at desert &amp; wadi camping locations across Dubai and the UAE.Your primary responsibility will be to:<ul><li>Prepare and Setup Camping equipment for customers before they arrive</li><li>Meet customers at the agreed meeting point (co-ordinate over whatsapp)</li><li>Escort or Guide them to their private camping setup</li><li>Driving on sand, simple off-roading not challenging</li><li>Welcome them, show them the setup, and answer basic questions</li><li>Ensure a smooth, friendly handover</li><li>Leave once the customer is settled</li></ul>You will not be managing logistics, bookings, or planning - your role is to be setting up and then be face of the experience when clients arrive.Availability (Non-Negotiable)<ul><li>4 days per week: Thursday, Friday, Saturday, Sunday</li><li>From now until end of April</li><li>Hours vary depending on bookings (Typically morning to early evening 6/7pm)</li></ul>Requirements<ul><li>Valid UAE driving licence (mandatory)</li><li>Already holding a valid UAE visa (freelance visa, own visa, NOC/LLC, or similar)</li><li>Confident driving in desert environments (4x4 experience is a big plus)</li><li>Friendly, calm, well-spoken, and comfortable speaking with customers</li><li>Fluent in English</li><li>Enjoys the outdoors, nature, and desert environments</li><li>Reliable, punctual, and able to work independently</li><li>Presentable and professional with guests</li><li>Wants to do a job that is fun and different to anything else!</li></ul>This is a customer-facing role, so personality and attitude matter just as much as experience. Nice to Have (Not Essential)<ul><li>Experience in tourism, events, hospitality, or outdoor activities</li><li>Experience guiding, hosting, or welcoming guests</li><li>Comfort driving off-road / desert terrain</li></ul>Future OpportunityThis is initially a short-term interim role, however:<ul><li>If you&rsquo;re a great fit, there is a clear pathway to full-time employment</li><li>Visa sponsorship available starting next season (September)</li></ul>How to Apply (Important)Please reply directly with:<ul><li>A short intro about yourself</li><li>Your availability (we're looking for immediate start)</li><li>Confirmation you have a valid UAE driving licence and visa</li><li>A 1&ndash;2 minute video introducing yourself (very important &ndash; we&rsquo;re hiring for personality)</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Outdoor Camping Equipment Set-Up Co-Ordinator (Customer Facing)

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