customer solutions engineer

GE Vernova

<div>
 
 Job Description Summary
 
 
 
 The Grid Automation Customer Support Center of Excellence (CoE) is responsible for the overall after sales support process and function at GA level and the global center of excellence team at PL level, to develop best practices on Customer Support, and lead the Product Lines to achieve strategic objectives defined for GA business.
 
 
 The Customer Support Solutions Lead Engineer provides support to GA regional units to design, promote and execute a differentiated offer and solve after sales issues for all GA Solutions portfolio in Transmission, Distribution, and Industry segments. He/She collaborates with the Regions, Global Supply Chain, Quality, Product Management and R&amp;D teams as required to solve customer requests and define best practices for 1st class customer support.
 
 
 
 Job Description
 
 
 
 
 Essential Responsibilities
 
 
 
 The Customer Support Solutions Engineer is responsible to support GA (Grid Automation) regions on the following topics:
 
 
 <ul>
 <li>
 Design of solutions for Substation control, Protection and Monitoring for innovative projects, identification of the conformity of standard solutions with customer requirements, and of the possible specific developments and customization of Saudi Arabia product portfolio
 </li>
 <li>
 Design of demonstrators (Proof of Concept) for qualification purpose, promotion, or within the execution of customer projects
 </li>
 <li>
 Differentiate GA (Grid Automation) offer and bring the most attractive offering to customer needs in term of total cost of ownership, flexibility (adaptability to electrical network operations and maintenance), performances, and life cycle management.
 </li>
 <li>
 Define engineering strategy, for the design of the system architecture regarding interfaces with the primary equipment, communication with IEDs and SCADA, arrangement and setting of the physical and logical communication network, redundancies of all the critical features, optimization of system functions for protection, control, maintenance, data modeling.
 </li>
 <li>
 Audit the project basic and detailed design from regional teams on critical projects at global or regional level, audit of architectures, data bases, validation plans, ...
 </li>
 <li>
 Consolidation of application libraries with customer use cases and design templates to be shared with GA (Grid Automation) Sales, Tendering, Operations, and GA (Grid Automation) partners in the regions. They will include architectures with corresponding use cases, templates of design documents, data base templates for electrical and graphical data, &hellip;
 </li>
 <li>
 Coaching and expertise development of the regional teams so that they can deliver innovative projects fitting with customer expectations.
 </li>
 <li>
 Site investigations, lead of taskforces on strategic projects
 
 
 </li>
 </ul>
 His/her missions cover the complete GA (Grid Automation) PAC portfolio of products and solutions:
 
 
 <ul>
 <li>
 Distributed and digital control system DS Agile, including C264 BCU, AView HMI, ethernet switches, RTU platforms iBox, D20, D25, D400, G500&hellip;
 </li>
 <li>
 Engineering and maintenance tools, Cyber Security solutions and services
 </li>
 <li>
 Applications of electrical network management.
 
 
 </li>
 </ul>
 
 Reporting :
 
 Solutions L3 support Leader
 
 
 
 Qualifications/Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from an accredited university or college and/or equivalent knowledge/experience in Electrical Engineering
 </li>
 <li>
 Very strong experience of leading technical project execution in grid automation portfolios
 </li>
 <li>
 Good knowledge of Power System and Substation Control.
 </li>
 <li>
 Excellent written/oral communication and interpersonal skills, customer focused.
 </li>
 <li>
 Strong experience with computer technology, protection and control system design, validation, commissioning, cyber security, communication protocols as IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, Ethernet
 </li>
 <li>
 Strong analytical skills with ability to identify and explain critical issues.
 </li>
 <li>
 Must be able to handle multiple projects simultaneously within stringent time constraints, requires discretion and independent judgment, and the ability to maintain a good working relationship with all co-workers, stakeholders, and clients.
 </li>
 <li>
 Willingness and ability to travel 25% of the time.
 </li>
 <li>
 English (written/spoken) mandatory for the position.
 </li>
 <li>
 The legal right to work in KSA without company sponsorship or time restriction.
 
 
 </li>
 </ul>
 
 Desired Characteristics
 
 
 
 <ul>
 <li>
 Good knowledge of Protection Applications for Transmission, Generation, and Industry segments.
 </li>
 <li>
 Familiarity with product Quality metrics, MTBF, FMEA/HAZOP, cybersecurity, and functional safety.
 
 
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Customer Support Solutions Engineer-2

KONE

<div>
 
 Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
 
 
 
 
 
 It's time to make a move. Join our flow.
 
 
 
 
 We have an exciting opportunity for an energetic and enthusiastic CSE Design Engineer who provides technical expertise to the sales team, translating customer requirements into optimal KONE solutions. As part of the KONE early engagement team, the CSE Design Engineer, Solution ensures that KONE tender layouts and specifications are integrated into the customer's building specifications. This role involves reading and analyzing customer drawings, preparing 2D and 3D shop drawings for customer approval, and initiating manufacturing orders. Additionally, the CSE Design Engineer ensures that the final KONE drawings align with customer IFC drawings and SL layout drawings.
 
 
 
 
 What will you do?
 
 
 
 
 
 Customer:
 
 
 
 <ul>
 <li>
 Responsible for reading and sorting received customer drawings, raising any RFI needed if there is a conflict between these drawings and other KONE commitments.
 </li>
 <li>
 Responsible for creating the layout drawings either in 2D or 3D. the output should match with customer document control procedure and KONE KOS standard.
 
 
 </li>
 </ul>
 
 Collaboration with sales:
 
 
 
 <ul>
 <li>
 Responsible for finding optimal technical solutions to meet the customer&rsquo;s needs for non-standard.
 </li>
 <li>
 Ensures clarity on the solution&rsquo;s scope, including KONE and possible third-party offerings
 </li>
 <li>
 Participates in customer meetings and answers customers&rsquo; technical questions when needed
 </li>
 <li>
 Selects the correct product platform on which to make the offering
 </li>
 <li>
 Proposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.
 
 
 </li>
 </ul>
 
 General responsibilities:
 
 
 
 <ul>
 <li>
 Participates in product and new services release information-sharing sessions
 </li>
 <li>
 Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
 </li>
 <li>
 Offers input to the product offering management about customization, standardization and interface requirements for the portfolio
 </li>
 <li>
 Contribution to the Customer Solutions Engineering virtual and local network
 
 
 </li>
 </ul>
 
 
 Are you the one?
 
 
 
 
 <ul>
 <li>
 Hold Bachelor or Diploma degree in Engineering.
 </li>
 <li>
 Minimum of 5 years experience in elevator business or another relevant field.
 </li>
 <li>
 Excellent verbal and written English and Arabic language skills.
 </li>
 <li>
 Excellent communication, negotiation, and customer handling skills.
 </li>
 <li>
 Understanding of different building types and customer segments
 </li>
 <li>
 Good knowledge of environmental and sustainability requirements and norms
 </li>
 <li>
 Excellent engineering tool skills e.g. CAD and BIM skills
 </li>
 <li>
 Excellent knowledge of AutoCAD, Revit 2022, and BIM360 is a must.
 </li>
 <li>
 Basic knowledge of competitors&rsquo; products
 </li>
 <li>
 Good understanding a product&rsquo;s total costing is built up &amp;local norms and regulations.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Customer Solution Design Engineer

Komodor

Komodor is on a mission to redefine how engineering teams detect, investigate and remediate cloud native deployments at scale by creating the industry's first AI SRE assistant.Kubernetes promises agility, elasticity, reliability and high availability, but it also introduces complexity, high operational overhead, and cost overruns due to over provisioning of workloads. Traditional observability only surfaces the "what" - Komodor goes further by delivering the "why", "where" and the "how"; providing a full platform to detect, investigate and remediate while optimizing workloads. By combining our deep Kubernetes expertise with our AI-driven root cause analysis engine, Klaudia, Komodor empowers enterprises, from top financial institutions to global webscale companies to:<ul><li>Troubleshoot faster with intelligent guidance and context-rich RCA.</li><li>Prevent incidents by proactively detecting misconfigurations, scaling issues, and inefficiencies.</li><li>Optimize cost and performance through automated right-sizing and bin-packing recommendations.</li><li>Enable every developer, SRE, and platform engineer to operate Kubernetes like an expert, without needing years of tribal knowledge.</li></ul>Our Goal: Make day-2 Kubernetes operations reliable, efficient, and cost-optimized - so teams can focus on shipping features, not firefighting infrastructure.What Will You Do?As a Solutions Engineer at Komodor, you will take the lead in helping customers realize the value of our solutions by linking the customer's core business initiatives to the Komodor platform. You understand the challenges of developers, DevOps and Incident response teams working with Kubernetes. Your deep understanding of both the technical landscape as well as the jobs to be done of these different personas will help you identify customer pain points and communicate the value of our offerings.You will be responsible for helping bring on new customers as well as help expand our existing customer base. You will work closely with Sales, CX, and leadership to drive excellence in execution on qualified opportunities. You will be the voice and face of Komodor at events in the CNCF community.You'll build technical champions at prospects and customers, advising them on how to be successful with their cloud native initiatives. You'll train and enable developers to self-serve issues in their build and release proces sMost importantly, at Komodor you will be challenged, learn, teach, and collaborate with a fun team of people building an amazing culture together.<ul><li>Proactively support sales opportunities and help grow customer adoption.</li><li>Build trusted relationships with DevOps, SREs, Platform Engineers, and executives</li><li>Translate complex Kubernetes problems into clear solutions and outcomes.</li><li>Represent Komodor in the CNCF community and industry events.</li><li>Continuously feed insights back to Product and GTM teams to improve our offering</li></ul> Requirements Who you are:<ul><li>3+ years working with enterprise sales and customer experience teams.</li><li>You are fluent in Containers, Kubernetes and Helm.</li><li> for experience in one or more programming languages</li><li>You have a well versed and audible ready knowledge of modern SDLC tooling (FluxCD, ArgoCD) processes (GitOps) and how the SDLC process works across release managers, SRE and Developers</li><li>Familiarity selling infrastructure Software as a service (SaaS) products, with a focus on the developer / SRE / DevOps / Platform Engineering persona being a plus</li><li>Demonstrated ability to articulate the business value of complex enterprise technology.</li><li>Skilled in building champions and running a complex sales process. Experience building positive professional relationships with DevOps and executive leadership</li><li>Skilled in managing time and resources</li><li>Possess aptitude to learn quickly and establish credibility.</li><li>High EQ and self-aware</li><li>Passionate about growing your career around an established market with a ton of momentum</li><li>Developing and maintaining an in-depth understanding of the Komodor platform and products</li><li>Relentless focus on customer success and meeting the needs of present and future customers.</li><li>Impeccable written, verbal, online and in-person communication skills</li><li>Willingness to travel for client meetings and industry events as needed.</li></ul>What you bring?You are G.R.E.A.T!<ul><li>You approach your work with an attitude of "Getting Things Done"</li><li>You have grit. You find a way to find a way. You default to "yes and" vs "no"</li><li>You are Reliable. Your teammates and your customers can depend on you. Our product teams know you will give them high fidelity feedback on how to improve our product. You bias to action and deliver in a timely manner.</li><li>You have a high EQ; you're able to build, create and maintain relationships that help u</li><li>You are Authentic; you tell it like it is</li><li>You are a team player; you collaborate, share best practices. You are a force multiplier helping enable the rest of the GTM org</li></ul>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. What we offer Impact from the first day In your journey with us you will be significant, exposed from day 1 to our core doing, work with different stakeholders shoulder to shoulder. Your voice will be heard and taken into consideration daily. Growth mindset We believe that your potential is limitless, and we will give you the opportunity, tools and guidance to evolve and grow. Besides learning by doing, we also believe in learning from others. Strengthen your personal brand! We offer plenty of opportunities for networking and public speaking at conferences, meetups, webinars and more! Employee experience We prioritize creating a welcoming and inclusive work environment. Team building activities, company trips and fun social events like breakfast club, HH - there's always something exciting happening! We believe that it strengthens our team and contributes to a positive work culture. Perks and benefits We offer every Komodorian a generous (possibly life changing!) package of stock options, as well as an educational fund, an awesome IT package with every geeky accessory you can imagine, and of course a Cibus\Wolt stipend. The hiring team tips What are we looking for in a candidate? What should you expect in the interview process? How do you evaluate success in any role? Are there any growth opportunities within the company?<img src="https://www.jobg8.com/Tracking.aspx?jsVBRRiFIxlr1XAJ%2bOkq0P1zKQMJBqqhj" width="0" height="0" />

Solution Architect

Microsoft

<div>
 
 Program start: January 2026
 
 
 
 
 Location: Kuwait City
 
 
 
 
 Duration: 9 months, full time, paid internship
 
 
 
 Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential&mdash;and excitement for the journey ahead.
 
 
 As a Solution Engineer intern, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations.
 
 
 At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You&rsquo;ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 You build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies.
 </li>
 <li>
 You will consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness.
 </li>
 <li>
 You will engage with customer, with coaching from others. You will shadow in customer stakeholder interactions and research customer context to gain understanding and build product expertise. You will develop awareness of available resources by familiarizing yourself with the community and engaging others to gain product knowledge.
 </li>
 <li>
 You will develop foundational awareness of working with reference architectures and assist in demonstrations of specific Microsoft products through preparation and execution.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum Requirements:
 
 
 <ul>
 <li>
 Currently pursuing complete a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field (OR must be recent graduates or recently graduated).
 </li>
 <li>
 Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
 </li>
 <li>
 You must be legally authorized to work in Kuwait to be eligible for this role. (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
 </li>
 <li>
 You must be fluent in English
 
 
 </li>
 </ul>
 
 Preferred Requirements
 
 
 
 <ul>
 <li>
 Passion for technology and customer obsessed.
 </li>
 <li>
 Excellent verbal and written communication, analytical and presentation skills.
 </li>
 <li>
 Strong Desire and business acumen for consultative solution selling.
 </li>
 <li>
 Exceptional negotiation, customer service, and interpersonal skills
 
 
 </li>
 </ul>
 #EiP #MCAPSEiP
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Solution Engineering Internship Opportunities

Tomorrow

Job Description As part of Tomorrow.io's Customer Team, the Solutions Engineering (SE) Team makes it possible for weather-sensitive industries like technology and on on-demand, construction, aviation, energy, outdoor entertainment, autonomous cars, drones, and other forward-thinking businesses, to operate faster than the speed of weather. We're looking for a Solutions Engineer to join our global team. Our SEs fill a dynamic and essential client-facing role, interacting collaboratively with prospective clients and Tomorrow.io sales representatives, product managers, and R&D to deliver outstanding results and great value. Dedicated to our clients' success and satisfaction, the SEs are responsible for designing the right solutions for business problems. The role requires highly effective management and people skills coupled with robust multi-tasking capabilities. The SE is a critical member of the customer-facing team, and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment. In this role, you'll support all pre- and post-sales technical efforts for government customers across the APAC region - including Indonesia, India, the Philippines, Thailand, and more. What you'll do <ul> <li>Demonstrate Tomorrow.io's value to prospective customers in global governments (from state and local level to international markets) and enterprise, by understanding their business and Tomorrow.io solutions</li> <li>Own the problem discovery and solution design process, including the design of demonstrations and PoC engagements</li> <li>Lead proposal writing for strategic opportunities (including US and International governments)</li> <li>Advocate customer needs/issues cross-departmentally with Product and R&D</li> <li>Be an expert on Tomorrow.io capabilities, current and future, and work side-by-side with the Sales and Business Development teams to articulate the business value of these capabilities</li> </ul> What you bring <ul> <li>5+ years of professional experience in operational meteorology, weather forecasting, or applied climate services</li> <li>Strong applied understanding of radar and satellite data interpretation, nowcasting, and the use of NWP outputs for real-world decision-making</li> <li>Experience in the SaaS or weather technology industry, ideally supporting enterprise or government clients in technical roles</li> <li>Familiarity with APIs and cloud-based data integration workflows</li> <li>Excellent communication and organizational skills, with the ability to manage multiple priorities and explain complex topics to diverse stakeholders</li> </ul> Bonus Experience <ul> <li>Master's degree or higher in Atmospheric Science, Meteorology, Earth Sciences, or a closely related discipline</li> <li>Hands-on experience working with geospatial datasets (e.g., satellite, radar, or reanalysis data)</li> <li>Familiarity with configuring or analyzing NWP model workflows, ensemble forecasting systems, or data assimilation techniques</li> <li>Experience advising or delivering technical solutions to public-sector organizations in the APAC region</li> <li>Proficiency with relevant tools or languages (e.g., GIS, Python, WRF, ECMWF APIs)</li> <li>Fluency in one or more regional languages (e.g., Bahasa Indonesia, Hindi, Thai, Vietnamese, Tagalog)</li> <li>Prior experience in pre-sales, customer success, or implementation roles at early-stage or growth-stage tech companies</li> </ul> Tomorrow.io Solutions Engineers play a crucial role in our sales cycle by both designing the solutions and guiding customers to realize the business value. You will constantly be collaborating with account executives, customer success representatives, product managers and research scientists, and demonstrating that you are a thought leader in both weather intelligence and the industries we serve. Ultimately, you will help our customers improve the way they make critical business decisions using Tomorrow.io's Intelligence Platform. If your experience is close but doesn't fulfill all requirements, please apply. Tomorrow.io is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences. This position may require access to U.S. export-controlled technologies, and employment depends on obtaining necessary licenses or authorizations under U.S. or international laws. This role does not require the employee to be a U.S. Person, and there are no export control restrictions for this position. Candidates across the APAC region are encouraged to apply. Tomorrow.io is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Tomorrow.io participates in the E-Verify program in all US states, as required by law. At Tomorrow.io, we have established a workplace culture that values fairness and equal opportunities, which we believe are essential for fostering a positive and productive environment. We regularly review and adjust our compensation practices to reflect legitimate factors such as job level, geographic location, and performance, demonstrating our commitment to maintaining equity across the organization. This ongoing assessment helps create a workplace that is not only diverse and inclusive but also fair and just. Relocation assistance may be offered or available for certain roles. Tomorrow.io is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at About Tomorrow.io: Selected by TIME Magazine as one of the Top 100 Most Influential Companies in the World, Tomorrow.io is the world's leading Resilience Platform. Combining next-generation space technology, advanced generative AI, and proprietary weather modeling, Tomorrow.io delivers unmatched forecasting and decision-making capabilities. Trusted by six of the top ten Fortune 500 companies, Tomorrow.io empowers organizations to proactively manage weather-related risks, opportunities, and enhance operational efficiency. From cutting-edge weather intelligence to real-time early warning systems, Tomorrow.io enables predictive, impact-based action for a safer, more resilient future. Learn more at Tomorrow.io. Ethos: Our ethos guides us in everything we do - The people of Tomorrow are here to make an impact, they show true grit, and always put people first. How we roll: We believe that magic happens when people work together. The People of Tomorrow take ownership with a bias for action. We believe in transparency and directness, putting work before ego, and empathy. The People of Tomorrow have a can-do attitude, are resilient, and curious. They are growth oriented, value people striving to be experts, and love to have fun. Here, your success is achieved by your impact and deliveries and not by the hours you put in. We have flexible hours and unlimited vacation days policy. The People of Tomorrow show empathy, mutual respect and work as one diverse team. We grow fast and move faster but we always see people first. Each person has their own career growth path for we believe that the only way for the company to grow is if you grow.<img src="https://www.jobg8.com/Tracking.aspx?EckMS5zY42AluAf1407wLryxN6%2bOhouNx" width="0" height="0" />

Government Solutions Engineer - APAC

Sanction Scanner

<div><h3 class="jobSectionHeader">Join Sanction Scanner as a Solutions Engineer</h3>
At Sanction Scanner &ndash; 2x Deloitte EMEA Winner &amp; 3x Deloitte Fast 50 Winner &ndash; we help financial institutions in 70+ countries fight financial crime with our cutting-edge compliance solutions. We&rsquo;re looking for a Solutions Engineer who will play a hybrid role between our customers and product team &mdash; ensuring smooth onboarding, resolving technical challenges, and championing customer success.<h3 class="jobSectionHeader">
 Why You'll Love Working with Us</h3><ul><li><ul>
<li>Impactful Role: Work directly with customers to ensure their success while shaping our product with real-world feedback.
</li><li>Technical + Customer-Facing: Combine your problem-solving skills with direct client interactions.
</li><li>Growth-Oriented Culture: Join a fast-scaling SaaS company where continuous learning and development are prioritized.
</li><li>Global Exposure: Support leading banks, fintechs, and financial institutions worldwide.</li>
 </ul></li></ul><h3 class="jobSectionHeader">What You&rsquo;ll Be Doing</h3><ul><li><ul>
<li>Onboarding &amp; Implementation: Guide customers through technical setup, API integrations, and initial configuration.
</li><li>Customer Support: Support the Customer Success team in the post-sales technical process: configuration, deployment, training and support</li>
<li>Collaboration with Product: Gather feedback, document feature requests, and work closely with product &amp; engineering teams to improve our solutions.
</li><li>Problem Solving: Diagnose issues, replicate bugs, and provide clear documentation to internal teams.
</li><li>Customer Advocacy: Act as the voice of the customer within Sanction Scanner, ensuring their needs influence product decisions.
</li><li>Knowledge Sharing: Build documentation, FAQs, and training resources to support customers and scale success.
</li><li>Cross-Functional Alignment: Collaborate with Customer Success Managers, Sales Engineers, and Product Managers to deliver the best possible customer outcomes.</li>
</ul></li></ul>Requirements<h3 class="jobSectionHeader">
 What We&rsquo;re Looking For</h3><ul>
<li>Experience: Minimum 1+ years in a customer-facing technical role (Customer Success Engineer, Technical Support Engineer, Solutions Engineer, or similar).
</li><li>Technical Skills: Understanding of APIs, SaaS platforms, and troubleshooting methods.
</li><li>Communication: Strong spoken and written English; able to explain technical concepts to non-technical audiences.
</li><li>Customer Focus: Passion for helping customers succeed, with patience and problem-solving mindset.
</li><li>Collaboration: Ability to work cross-functionally with Product, Engineering, and Success teams.
</li><li>Tools: Experience with CRM (HubSpot preferred), ticketing systems, and knowledge base platforms.</li>
</ul>Benefits<ul>
<li>Competitive Compensation Package &ndash; NET salary with performance bonus.
</li><li>Meal compensation for a nutritious lunch.
</li><li>Inclusive health benefits.
</li><li>Recognition &amp; Reward Culture &ndash; your contributions will be appreciated.
</li><li>Training &amp; development budget.
</li><li>Digital membership support.
</li><li>Flexible dress code.
</li><li>International team culture with opportunities to grow.</li>
</ul>We provide equal opportunity to all, we do not discriminate based on gender, sexual orientation, disabilities, religion, or social origin.</div>

Solutions Engineer

Grandweld Shipyards

<div>Key Responsibilities:</div> <div> <div> This is a full-time, on-site role for a Sales Engineer located in Dubai. The Sales Engineer will be responsible for providing technical support for sales activities, conducting customer needs assessments, presenting technical aspects of products and services, and developing technical solutions. Additionally, the Sales Engineer will work closely with the sales and engineering teams to ensure customer satisfaction and to drive sales growth. </div> </div>

Sales Engineer

Search 10000+ Customer solutions engineer jobs near you this October. New roles added regularly across leading industries. Apply today.